Stan Slap is renowned for achieving maximum commitment in manager, employee and customer cultures—-the three groups that decide the success of any business. When these groups form relationships with a company they become cultures and are far more self-protective, far more intelligent and far more resistant to standard methods of corporate influence.
“Culture” is the most overused yet often least understood concept in business. SLAP’s renowned expertise is in understanding how these three cultures actually work and how to achieve their maximum commitment.
Stan is also the New York Times bestselling author of Bury My Heart at Conference Room B and Under the Hood, which mine the path to Manager and Employee commitment, respectively. Stay tuned for Stan’s third book, The Hungry and the Hunted, which sheds much needed light on how to activate your Customer Culture.
Recognized authority in developing businesses and their leaders to deliver results and increase value, Author of six books including Leadership Code.
Norm Smallwood is a recognized authority in developing businesses and their leaders to deliver results and increase value. In 2010, the Harvard Business Review described Norm Smallwood as doing
innovative and ground-breaking work on effective leadership.
Norm co-founded The RBL Group with Dave Ulrich in 2000. Much of his current work relates to increasing business value by building organization, leadership, and people capabilities that measurably impact market value, and connecting firm brand identity with leadership brand capability. Leadership brand capability occurs when investors, customers, and employees have confidence that leaders are able to deliver present and future results in a manner consistent with the desired customer experience or firm identity.
He has co-authored six books: Real-Time Strategy, Results-Based Leadership, How Leaders Build Value, Change Champions Field Guide, Leadership Brand, and Leadership Code. He has published more than 150 articles in leading journals and newspapers such as Washington Post, Forbes, and Financial Times, and has contributed chapters and forewords to multiple books. He has published two articles in Harvard Business Review and is a frequent blogger on HBR Online. Norm was also a faculty member in executive education at the University of Michigan in the Ross School of Management.
For several years, Leadership Excellence magazine has ranked Norm as one of the top 100 Global Voices in Leadership and the RBL Group as one of the top leadership development firms in the world.
Prior to co-founding the RBL Group, Norm was a founding partner and managing director of Novations Group, Inc. where he led business strategy, organization design, and human resource management projects for a wide variety of clients spanning multiple industries. Before this, he was an organization development professional at Procter and Gamble in a start-up business in Georgia and in Calgary, Alberta, with Esso Resources Canada. He is on the editorial board of the Journal of Human Resource Management and an Honorary Colonel for the West Valley City Police Department.
Best selling author, talent management expert, and social entrepreneur
Geoff is Chairman & Founder of ghSMART, a leadership consulting firm whose Credo begins, “We exist to help leaders amplify their positive impact on the world.” The firm was named one of the "world’s top firms" in Broderick’s The Art of Managing Professional Services, and was profiled in Atul Gawande’s The Checklist Manifesto, Tom Peters’ The Little Big Things, and George Anders’ The Rare Find. ghSMART is the subject of two Harvard Business School Cases, titled "ghSMART & Co.: Pioneering in Professional Services."
Geoff is co-author, with his colleague Randy Street, of the New York Times bestselling book Who: The A Method for Hiring. Shanghai Daily named Who a "Top 5 Business Book in China" and Canada's Globe and Mail named it the "#1 Best Business and Management Book of 2009." Geoff is author of the #1 Wall Street Journal bestseller Leadocracy: Hiring More Great Leaders (Like You) into Government, which won the 2013 IPPY Gold Medal for Best Business Book of the Year. In the 1990s, Geoff co-created the Topgrading brand for talent management.
As a social entrepreneur, Geoff is the Founder of two 501c3 not-for-profit organizations. SMARTKids Leadership Program™ provides a customized program of 10 years of leadership tutoring and a $100,000 scholarship to top students with leadership potential from low?income communities. Second, The Leaders Initiative™ seeks to elevate humanity by identifying, developing, and deploying society's greatest leaders into government. Geoff and his ghSMART colleagues volunteer as leadership advisors in the fields of education, public health, and government. Geoff has also served as Leadership Advisor and Chief Talent Officer for the State of Colorado, a 33,000+ employee, $24b organization.
Geoff earned a B.A. in Economics with Honors from Northwestern University, an M.A., and a Ph.D. in Psychology from Claremont Graduate University, where he was mentored by Peter F. Drucker. Geoff was elected to Sigma Xi, the honorary society for holders of doctoral degrees, and is a member of Young Presidents’ Organization (YPO).
Best Selling Author and Speaker on Sales, High Performance, and Leadership
Michell came from the school of hard knocks - literally, one door at a time. She earned her stripes in the bootcamp of life doing door to door sales straight out of university. Surviving the intergalactic highs and lows of entrepreneurial businessplay, Michell Smith represents what tenacity, honesty and integrity driven beliefs can deliver.
She opened her own sales company at the age of 21. In the next 4 years she scaled that business to over 1000 sales reps, 29 locations and over 10 million dollars in annual commissions. It was the biggest and most successful direct sales team ever built in Canadian history.
She is the best selling author of the Six Questions, teaches a course on sales at the University of Toronto, is the author of Lead the Field in Direct Sales, and creator of the popular programs Confidence Kickstart™ and #HackYourself.
Her next 2 books; More Than A Leader - on leadership and happiness, and #HackYourself - A guide to choosing your future with confidence, will both be released and in all major bookstores by January 2017.
Passionate, bold & inspiring, Michell draws on her achievements as a young woman in business to address the themes of high performance, motivation, leadership, commitment, the power of goals, teamwork, and doing whatever it takes. A highly entertaining, dynamic and captivating speaker, she uses her first hand experiences to deeply connect with her audience and leaves them feeling unstoppable, educated & inspired.
Widely regarded as one of the Navy's most inspirational leaders, Rear Admiral Ray Smith has spoken extensively on his leadership experiences to a wide range of audiences including corporate, political, military, and civic leaders.
A Navy SEAL for almost 39 years, he achieved extraordinary success through focused, participatory leadership. During his four-year tenure as Commander of the 2300-men SEAL force, he raised personnel retention to a level three times the Navy average. As a Navy Captain, he led the Navy SEALs in Operation Desert Storm, conducting over 200 operations of strategic significance while incurring no casualties. Earlier in his career, Admiral Smith directed Navy SEAL training, generally considered to be the most challenging military training in the world.
Admiral Smith has been recognized in Newsweek, Fortune, Reader's Digest, and on the Discovery Channel, the History Channel, and CBS This Morning. He published two highly successful Navy SEAL manuals, one on nutrition and one on fitness. He was awarded the California Distinguished Service Award while a member of the Governor's Council on Physical Fitness and Sports.
Admiral Smith holds a Master of Science degree in Physical Oceanography from the U.S. Naval Postgraduate School in Monterey, CA, and a Bachelor of Science degree from the U.S. Naval Academy in Annapolis, MD. Admiral Smith successfully completed the 350-mile Beast of the East Adventure Race in 1998 and 1999, finishing with his three Navy SEAL teammates in 9th place out of 34 teams.
Associate Professor at the Harvard Business School and Speaker on Leadership Development
Scott Snook is currently the MBA Class of 1958 Senior Lecturer of Business Administration at the Harvard Business School.
He graduated with honors from West Point earning the Royal Society of Arts Award for the most outstanding overall cadet in his class. Following graduation, he was commissioned in the US Army Corps of Engineers where he served with distinction in various command and staff positions for over 22 years, earning the rank of Colonel before retiring in 2002. He has led soldiers in combat. Among his military decorations are the Legion of Merit, Bronze Star, Purple Heart, and Master Parachutist badge.
He has an MBA from the Harvard Business School, where he graduated with High Distinction as a Baker Scholar. Dr. Snook earned h is Ph.D. from Harvard University in Organizational Behavior winning the Sage-Louis Pondy Best Dissertation Award from the Academy of Management for his study of the Friendly Fire Shootdown in Northern Iraq. Until July of 2002, Colonel Snook served as an Academy Professor in the Behavioral Sciences and Leadership Department at the United States Military Academy. He also directed West Point's Center for Leadership and Organizations Research as well as its joint Master's Program in Leader Development. He is the primary author of West Point's Cadet Leader Development System - the Academy's philosophy on how to develop leaders of character for the Nation. Professor Snook's book Friendly Fire was selected by the Academy of Management to receive the 2002 Terry Award as the most influential book on managerial thinking published during the past two years. He has also co-authored a book that explores the role of "common sense" in leadership titled, Practical Intelligence in Everyday Life, available from Cambridge University Press (2000). He most recently co-edited The Handbook for Teaching Leadership: Knowing, Doing, and Being available from SAGE Publications (2011). Professor Snook has shared his leadership insights in formal executive education programs at Harvard and with numerous corporate audiences around the world.
Professor Snook's research and consulting activities have been in the areas of leadership, leader development, change management, organizational systems and failure, and culture. He currently lives in Concord, Massachusetts with his wife Kathleen and their five children.
Disney University Teaching Alum and Speaker on Creating Magical Customer Experiences
Dennis Snow's customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today.
He began his Disney career in 1979 as a front-line attractions operator. As he advanced through the company, Dennis managed various operating areas throughout the park, learning and applying the skills it takes to run a world-class, service-driven organization.
Dennis launched a division of the Disney Institute responsible for consulting with some of the world's largest companies including ExxonMobil, AT&T, General Motors and Coca Cola. During this time, he presented to audiences in diverse locations around the world, such as South Africa, Australia, Mexico, England and Argentina. This division quickly became the fastest growing venture of the Disney Institute and experienced repeat business of nearly 100%.
He also spent several years with the Disney University, teaching corporate philosophy and business practices to cast members and the leadership team. While there, he coordinated the Disney Traditions program which is universally recognized as a benchmark in corporate training. In his last year with Walt Disney World, Dennis' leadership performance was ranked in the top 3% of the company's leadership team.
Today, Dennis is a full-time speaker, trainer and consultant who helps organizations achieve goals related to customer service, employee development and leadership. Some of his clients include American Express, Johns Hopkins Medicine, ExxonMobil, and Nationwide.
His articles appear in a number of industry publications and he is a featured guest expert on customer service, on several business news-talk radio shows. He is the author of the book, Unleashing Excellence: The Complete Guide to Ultimate Customer Service, which has been used in organizations around the world as a blueprint for organizational excellence. His newest book has just been released, titled, Lessons From the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life.
Leading Strategist on Building and Developing Business Relationships
Andrew Sobel is the leading authority on the strategies and skills required to earn lifelong client loyalty and build trusted client partnerships. The most widely published author in the world on this topic, he has written four acclaimed, bestselling books on business relationships: Power Questions, All for One, Making Rain, and Clients for Life. His newest book, Power Questions, shows how to use powerful, thought-provoking questions to win new business, build relationships and influence others. He has also published over 100 articles and contributed chapters to four books on leadership, strategy, and marketing. All for One was voted one of the top 10 sales and marketing books of the decade by a major marketing publication.
Andrew has worked more than 30 years as both a strategy advisor to senior management and an executive educator and coach. Many of the world`s leading companies number among Andrew`s clients. These include established public companies such as Citigroup, WPP, Xerox, Experian, Hess, Cognizant, UBS, and Lloyds Banking Group; and also many privately held professional service firms, including Booz Allen Hamilton, Towers Watson, Bain & Company, Booz & Company, Spencer Stuart, Fulbright & Jaworski, Ernst & Young, Deloitte, and many others.
His articles and work have been featured in a variety of publications including USA Today, The New York Times, Business Week, the Harvard Business Review, Strategy+Business, and Advertising Age, and he has appeared on numerous television programs such as ABC`s World News This Morning and the Fox Strategy Room. One of his articles, "The Beatles Principles," was featured in major newspapers and media in over 20 countries around the world.
A former Senior Vice President and Country Managing Director with Gemini Consulting (formerly the MAC Group), Andrew lived and worked in Europe for 13 years and speaks four languages. He graduated from Middlebury College with honors and earned his MBA from Dartmouth`s Tuck School. He is president of Andrew Sobel Advisors and Executive Director of the Client Leadership Forum, a best practices consortium of international services firms.
Speaker and author on closing the generational communication gap
David Solie is an author, educator, speaker, and thought leader in communicating with seniors. As a marketing consultant he provides unique and inspiring training programs to financial services organizations that improve their relationships and sales with seniors. His clients include Merrill Lynch, U.S Trust, Northern Trust, Harris myCFO, and Genworth Financial.
His book How To Say It To Seniors: Closing the Communication Gap with Our Elders is a landmark text that has been read and reread by legions of baby boomers searching for a better approach to working with their aging parents. It offers insights and proven, practical communication strategies that help professionals and laypersons alike interact more compassionately and effectively with seniors.
David Solie is a gifted speaker whose keynote and breakout presentations on communication between generations have won critical acclaim from audiences throughout the United States and Canada. His compelling stories, unique insights, humor, compassion, and inspirational delivery have made him a favorite of financial advisors, attorneys, accountants, healthcare providers, senior service professionals, planned giving specialists, caregivers, and general audiences.
His program Unlocking the Communication Code with Senior Clients is featured at the Annual Securities Industry Institute at Wharton Business School.
David Solie is a graduate of the University of Washington, University of Manitoba, the University of Colorado Medical School, and practiced for a number years in family medicine as a licensed physician assistant.
Award-winning Analyst, Best-selling Author, and Speaker on Technology Trends & Marketing
Brian Solis is a leading digital analyst, anthropologist, and futurist. He studies disruptive technology and its impact on business and society. Through his reports, articles and books, he humanizes technology's short and long-term effect to help see people and markets differently and understand what to do about it.
Brian’s work covers topics including digital transformation, customer experience digital marketing, culture 2.0 and "the future of" industries, trends and behavior. His website is recognized as one of the top destinations for business leaders around the world. He actively contributes to AdAge, Wired and Forbes. And, he’s followed by over 500,000 people on Linkedin, Twitter and Facebook.
Brian has also worked with and interviewed many celebrities and business leaders live including Katie Couric, Ashton Kutcher, Mark Burnett, Adrian Grenier, Shaq, Russell Brand, Billy Corgan, Oprah, among others.
His new book, X: The Experience When Business Meets Design, introduces the importance of experiences as the new brand, bringing the worlds of CX, UX and BX together to re-imagine the customer journey and lifecycle.
His previous books include, What’s the Future of Business, which explores the landscape of connected consumerism and how business and customer relationships unfold and flourish in four distinct moments of truth. Prior to What’s the Future of Business, he published The End of Business as Usual, which was named as a Top 10 Business Book by Publisher’s Weekly.
Bestselling Author and Speaker on Building Profitable Customer Experiences
Micah Solomon is one of America’s most popular keynote speakers on building bottom line growth through customer service. A bestselling author and hands-on consultant, Micah Solomon specializes in building stellar, profitable customer experiences, company culture, 21st-century marketing, and social (and anti-social!) media.
Micah was recently named the “new guru of customer service excellence” by the Financial Post. His latest business bestseller, High-Tech, High-Touch Customer Service, as well as his perennial bestseller, Exceptional Service, Exceptional Profit, have won multiple awards. His expertise has been featured in Inc. Magazine, Bloomberg BusinessWeek, CNBC, Forbes, and the Harvard Business Review.
Micah's uniquely inspiring and humorous speeches convey his passion for everything that makes a business great, delivered in his famously relaxed and friendly 21st-century speaking style. Micah is legendary for engaging his audiences through his sincerity, his genuine passion for his clients’ success, and his unique visual presentation style - no stock photos here, just real life examples.
An entrepreneur and business leader himself, Micah used the techniques he speaks about to build his company from a one-man home operation into a market leader in the manufacturing and independent entertainment field—a story well known to readers of FastCompany and Seth Godin’s marketing bestseller Purple Cow. Micah was also an early investor in the Apple-related speech-recognition technology behind Apple’s Siri.
Small Business Expert and Best-Selling Author of It's Your Biz
A woman of many talents, Susan Wilson Solovic is an award-winning serial entrepreneur, New York Times, Wall Street Journal, Amazon.com top 100 and USA Today bestselling author, media personality, sought-after keynote speaker, and attorney.
An Internet pioneer, Solovic was the CEO and co-founder of one of the first video-based Internet sites, a company she grew from it’s infancy to a million dollar plus entity. In 2006, she accepted the Stevie Award (the Oscar’s of business) on behalf of the company for the Most Innovative Company under 100 employees; that same year the company was voted the Best Investment Opportunity at a Venture Forum in the Silicon Valley.
A media personality, Solovic is a former small business contributor for ABC News and hosted a syndicated radio program, It’s Your Biz. She appears regularly as a small business expert on Fox Business, Fox News, The Wall Street Journal’s “Lunch Break”, MSNBC, CNN, CNBC and many other stations across the country. She hosted her own PBS special called "Reinvent Yourself Now: Become Self-Reliant in an Unpredictable World." In addition to television and radio appearances, Solovic is a featured blogger on numerous sites, including Constant Contact, Entrepreneur, AT&T Business Circle and FoxBusiness.com.
Solovic was recently named in the Top 10 of both SAP’s “Top 51 Potential Human Influencers” and she consistently ranks in the top 5 of the “Top 100 Small Business Experts to Follow on Twitter.” She has written four bestselling books which have been translated into multiple languages.
Solovic received the Institute for Women’s Entrepreneurship Leader of Distinction Award, and she was the first recipient of AT&T’s Innovator of the Year Award for being a pioneer in a new industry. Additionally, she has won numerous awards for small business journalism include recognition from the SBA.
Solovic is a member of the Advisory Board for the John Cook School of Entrepreneurship at Saint Louis University where she also served as an adjunct professor on entrepreneurship in the MBA program. She served on the National Women’s Business Council, which counsels the President, Congress, and the SBA on issues affecting women business owners. She is a past board member of the Women’s Leadership Board at Harvard University, the Women Presidents’ Organization, Women Impacting Public Policy and the Institute for the Economic Development of Women. Currently, she is mentoring women entrepreneurs in Rwanda.
Solovic started her career as a news anchor and reporter. Her corporate career took her to the C-Suite level of a Fortune 100 company becoming the first female executive in the company’s financial services division. She obtained a law degree from Saint Louis University and is Of Counsel with the firm Junge & Mele, LLP in New York City.
Meg Soper is a keynote motivational speaker and Humorist who combines her skills as a comedienne with hands-on experience in health care to provide motivating and inspiring entertainment for her audiences. Her experience as a standup comic, operating room nurse and mother of two teenagers enable her to deliver a unique package of humorous anecdotes, and stress-busting strategies for everyday living.
Meg's emergence as a corporate motivational humorist was inspired by her belief that laughter is one of the most effective ways to deal with the day-to-day stress in our lives. Her comedic skills enable her, as a leading motivator, to connect with the audience, break barriers and deliver practical tools and strategies to be more effective at work and at home.
Meg has appeared as a feature performer at events across North America, and has shared the stage with such celebrities as Ray Romano and Ellen DeGeneres. As a Registered Nurse, Meg has a very strong following in the health care community, and an incredible ability to find the humor in every situation. She has appeared on the CBC Television Network, Women's Television Network and Prime TV, as well as being featured in many radio programs and comedy festivals. Meg has a tremendous ability to connect with her audience and take every event to a higher level.
In the book, From the Stage to the Page: Life Lessons from Four Funny Ladies, Meg is one of the four authors, who shares life lessons, funny stories and everyday tips.
Author of Thinque Funky, Speaks on Future Thinking, Innovation, and Generational Trends
Anders Sorman-Nilsson is a reformed lawyer, and the founder and creative director of the Sydney and Stockholm based research company - Thinque. His unique global perspectives have been helping leaders, teams, and business owners in the USA, Europe, Asia and Australia make sense of and harness disruptive trends in innovations, generations and communications. His misfit insights have recently been manifested in his book Thinque Funky: Upgrade Your Thinking and amplified by endorsements via AFR Boss Magazine, Wired (UK), and Monocle. Anders is an expert on generational trends, thought leadership branding, and innovation.
The current rapid pace of change in every industry means that we need to be constantly upgrading our personal, organisational and leadership software. The only way to make these upgrades is to understand how oncoming trends are likely to affect your organization, so you can act swiftly when the next tidal wave of information hits your shores. How would your company be different if your staff were inspired about change, rather than paralysed by it? Or if your leaders could raise performance to meet the oncoming generations, do more with less, and innovate their way into the future? Or better still, if you knew which trends were impacting your industry today and how to position your thinking favourably for the future?
Advising clients like Apple, MTV, Johnson & Johnson, Eli Lilly, SAP, McCann Erickson, CPA Australia, UTS Business School and Macquarie Bank on 'next practice', Anders' future thinking provides GPS directions for businesses, teams and leaders seeking to navigate a constantly shifting business landscape, and successfully enter a new decade of thinking.
Director of Global Macro, Eurasia Group and Speaker on Geopolitics & Risk Management
Willis Sparks is a thought leader on risks, opportunities, and trends created by current geopolitical conflicts and political developments in major emerging market countries, as well as on US politics and foreign policy. He works directly with Eurasia Group President Ian Bremmer on a variety of macro political risk projects.
Prior to joining Eurasia Group in 2005, Willis worked at the Council on Foreign Relations, where he wrote on transnational terrorism and US national security. He regularly gives speeches on market-moving trends in international politics for investor and corporate audiences in the US and abroad. Willis holds master's degrees in international affairs from Columbia University's School of International and Public Affairs, where he specialized in international security policy and the former Soviet Union, and from the Study of Political Science (Sciences Po) in Paris. He holds two bachelor's degrees from Brown University and is a graduate of the Juilliard School. In addition, Willis once worked as a stuntman at New York's Metropolitan Opera.
Leadership consultant and speaker on driving success through communication and relationships.
Tommy Spaulding is President of the Spaulding Companies Corporation, a national leadership development, speaking, training, consulting, and executive coaching organization. A world-renowned speaker on leadership, Tommy Spaulding has spoken to hundreds of organizations, associations, educational institutions, and corporations around the globe. His first book, It’s Not Just Who You Know :Transform Your Life and Your Organization by Turning Colleagues and Contacts into Lasting, Genuine Relationships, published by Random House in 2010, is a New York Times, Wall Street Journal and USA Today national bestseller.
Tommy’s new book, The Heart-Led Leader: How Living and Leading from the Heart Will Change Your Organization and Your Life, published by Penguin Random House in October, 2015 is a New York Times and #1 Wall Street Journal national bestseller. In The Heart-Led Leader, Spaulding discusses the 18 Inch Journey which is the distance from your head to your heart.
Spaulding rose to become the youngest president and CEO of the world-renowned leadership organization, Up with People (2005-2008). Up with People is a global education organization which aims to bring the world together through service and music. The unique combination of international travel, service learning, leadership development and performing arts offers students an unparalleled experience and a pathway to make a difference in the world, one community at a time.
In 2000, Tommy Spaulding founded Leader’s Challenge, which grew to become the largest high school civic and leadership program in the state of Colorado. He is also the founder & president of the National Leadership Academy, a leading national non-profit leadership development organization. Previously, Spaulding was the Business Partner Sales Manager at IBM/Lotus Development and a member of the Japan Exchange and Teaching (JET) program.
Spaulding received a BA in Political Science from East Carolina University (1992); an MBA from Bond University in Australia (1998), where he was a Rotary Ambassadorial Scholar; and an MA in Non- Profit Management from Regis University (2005). In 2007, Spaulding received an Honorary PhD in Humanities from the Art Institute of Colorado. In 2002, he received the Denver Business Journal’s “Forty under 40 Award.”
In 2006, Spaulding was awarded East Carolina University’s “Outstanding Alumni Award,” the highest distinction awarded to an alumnus of the university. In 2009, he was appointed the university’s first “Leader in Residence.” In September 2012, Spaulding was named by Meetings & Conventions Magazine as one of the Best Keynote Speakers in the nation.
Author of The Norstrom Way, Speaker on Customer Service Excellence
Robert Spector is a best-selling author, international speaker, and customer service expert. Based in Seattle, he has helped companies create their customer service experiences for over 30 years.
Robert is recognized worldwide as the ultimate authority on customer service and the Nordstrom Way. He is the author of the business classic The Nordstrom Way: The Inside Story of America’s Number One Customer Service Company.
Robert believes that the elements of world-class customer service are the same, whether they come from Spector’s Meat Market (his family’s mom & pop store), Nordstrom, or Amazon.com, the subject of his international bestseller Amazon.com: Get Big Fast.
He has contributed articles to publications nationwide, including The New York Times, The Wall Street Journal, Sports Illustrated, and National Lampoon. He has been a guest expert on countless national and local television, radio, and internet programs, and is quoted in publications throughout the world.
A graduate of Franklin & Marshall College, Robert taught retail leadership at the University of Washington School of Business, drawing from the work he’s done on Seattle-based giants including Nordstrom, Amazon.com, Starbucks and Costco.
Business Management Consultant, Executive Trainer, and Speaker on Leadership & Accountability
John Spence is the author of four books, a business management consultant, executive trainer and speaker with a client list that includes numerous Fortune 500 firms, small to medium-sized businesses and other organizations around the globe.
At 26 he was the CEO of an international Rockefeller foundation, overseeing projects in 20 countries. Just two years later he was an Inc. Magazine Up and Coming Young Business Leader. Today, John is recognized as one of the Top 100 Business Thought Leaders in America, one of the Top 100 Small Business Influencers in America and one of the top 500 Leadership Development Experts in the World.
John is also one of the American Management Association’s Leaders to Watch in 2015 along with Sergey Brin, Larry Page and Jeff Bezos.
He has been a guest lecturer at more than 90 colleges and universities including MIT, Stanford, Cornell and the Wharton School of Business, the owner or CEO of 10 companies and has made a career out of “Making the Very Complex… Awesomely Simple”.
International Keynote Speaker and bestselling author of six books, Laura Stack, is an expert in Productivity and Performance. Her engaging personality,combined with nearly 25 years of experience helping organizations achieve RESULTS have made her one of the most sought after experts and keynote speakers in her field. Funny, engaging, and full of real life strategies that work, Laura will change mindsets and attitudes so your team can maximize its productivity. Increase market share. Strengthen performance. Foster better leaders. Increase sales. And get the job done right!
Laura has been featured in the New York Times, USA Today, the Wall Street Journal, Entrepreneur, and Forbes magazine and has been a spokesperson for Microsoft, Dannon, belVita, 3M, Skillsoft, Office Depot, Day-Timer, Fel-lowes, and Xerox. Her client list includes top Fortune 500 companies, including Starbucks, Wal-Mart, Aramark, Bank of America, GM, Wells Fargo, and Time Warner, plus government agencies such the United States Air Force Academy, the Census Bureau, the U.S. Senate, and even the IRS. Her books have been published and translated in over 20 countries. Her audiences Love her as much for her energy as they do the solutions she presents.
Michelle Stacy is a senior leader with the consistent ability to run and scale businesses, and a commitment to creating world class cultures by developing and articulating a clear vision that ignites the organization to deliver innovation, drives P&L focused top line growth, and builds powerful global brand franchises. She creates forward thinking vision and executable plans that have driven strong growth at Gillette, P&G and Keurig by leveraging the combination of new product innovation, acquisition, ecommerce/social media, brand building, and overall excellence in marketing and sales execution. Of tremendous value has been her operational expertise across all functional areas including manufacturing, R&D, procurement, distribution and IT, and her ability to create a positive and focused culture that delivers both financial results and a commitment to a higher purpose.
Michelle is currently on the Board of Directors of iRobot Corp, Tervis Tumbler Company and Young Innovations Inc.; a Director Advisor to The Cambridge Group (a AC Nielson Company); the Expert in Resident at the Harvard Innovation Lab and is a professional speaker on leadership, innovation and Women’s Leadership.
In her previous position, Michelle was President of KEURIG, INC., a $2 billion division of Keurig Green Mountain [NASDAQ: GMCR], where she had full P&L leadership with direct reports in all functional areas, and directed marketing and operations of all products across all sales channels, including management of the business partnership network. During her five year tenure, Keurig's single serve coffee system grew from 2+ to 16+ Million installed households delivering a CAGR of 61% in net sales and 74% in operating income and propelling total GMCR sales from $493 million in revenue in 2008 to $4.3 Billion revenue for FY 2013. Her commitment to leadership, sustainability, and culture resulted in Keurig being elected to the top 10 places to work in Massachusetts two times.
Prior to joining Keurig, Michelle had a successful 25 year career with GILLETTE including the PROCTER & GAMBLE acquisition of Gillette in 2005. In her last role at P&G, she was Vice President & General Manager Global Profession - Oral Care where she directed the Global Professional activities for the Crest and Oral-B brands, led 700 people in 70+ countries, oversaw $220MM in net sales, delivered over $20MM in cost reduction and integration efficiency, and created a highly efficient global organization structure. Her previous positions at Gillette included Vice President, Global Business Management-Oral-B, Profession and Kids Oral Care, leading the global management and development of the kids business and the B2B Professional business; and Vice President, Global Business Management – Manual Oral Care, overseeing global business planning focused on product development and international market expansion including the launch of Oral-B Pulsar.
Previous leadership roles at Gillette included Vice President, Global Business Management-Stationery Products Division at Parker & Waterman, providing global general management and new product innovation, and participating in the divestiture team negotiating the Rubbermaid acquisition in 2000; Vice President of Marketing, Grooming and Personal Care with net sales >$1.4 Billion, including the Launch of Gillette Mach3 in the USA.
Michelle started her career in product management at CLAIROL and RICHARDSON-VICKS. She received her Masters in Management from J. L. Kellogg Graduate School of Management at Northwestern University, her B.S. from Dartmouth College.
Harvard Doctor, Athlete, International Humanitarian, and Motivational Speaker
Dr. Natalie Stavas is a physician at Boston Children’s Hospital and an instructor in pediatrics at Harvard Medical School. Described as a healer, educator and Boston community leader she received the 2012 Change Maker award from The Boston Foundation.
On April 15, 2013 Dr. Stavas approached the finish line of her fifth Boston marathon. Just blocks away, she heard explosions and ran towards them. Arriving at the scene she went to work administering CPR, applying tourniquets and triaging the wounded.
Following these acts President Barack Obama, Katie Couric, and Anderson Cooper honored her for actions. Improper Bostonian magazine named Dr. Stavas one of “Boston’s Best" and The Boston Globe awarded her with “2013 Bostonian of the Year” - an honor bestowed upon those that shape the biggest story of the year in a remarkable way.
After the bombings Dr. Stavas increased her efforts in preventing childhood violence and improving the health of urban communities. She is a mentor for Sole Train- a non-profit organization guiding inner-city youth on a path towards their full potential through running. She is also the medical advisor for the Appalachian Mountain Club, helping improve the health of children by getting them outside.
Dr. Stavas’ work goes beyond borders- traveling to Haiti throughout the year Dr. Stavas provides medical care to children and helps strengthen the fragile medical infrastructure. A documentary featuring this work as a medical pioneer premiered at the 2014 South by Southwest film festival.
Dr. Stavas writes for multiple outlets including The Huffington Post and The Medical Bag. Dr. Stavas has been featured in Runners World, The New York Times, LA Times, The Boston Globe, The New Yorker, Time and People Magazine.
Michael Staver is the CEO of The Staver Group. Together with his colleagues of professional development consultants, he provides keynote presentations, consulting programs and workshops. He also conducts executive coaching sessions that inject courage and authenticity into leadership. The most courageous leaders look to Michael Staver for the inspiration and strategies they need to fight the battles they face. Michael Staver helps every member of your team achieve amazing results in leadership, sales, customer experience AND communication. With a master's degree in counseling psychology and a bachelor's degree in business administration, he understands the importance of results and can assist your organization in the successful pursuit of its objectives.
Michael's commitment to his clients is evident in the content and delivery of his message. His message is centered on his fundamental belief that each person and every organization has the potential to achieve outstanding results. Michael has an uncanny ability to make the most complex ideas simple and memorable. His sense of humor, depth of knowledge, and caring attitude, will keep your attendees engaged from start to finish.
Michael's work has appeared in The Washington Post, USA Today, and Training & Development Magazine, to name a few. He has produced numerous books, CDs and other tools that help organizations thrive, including Motivational Leaders: Strategies and Wisdom from America's Top Professional Motivators, Do You Know How to Shut Up? and his latest book Leadership Isn't for Cowards
Curt Steinhorst is on a mission to rescue us from our distracted selves. Having spent years studying the impact of tech on human behavior, Curt founded Focuswise, a consultancy that equips organizations to overcome the distinct challenges of the constantly-connected workplace.
Curt’s unique insight and entertaining speaking style has captured the attention of audiences worldwide. He speaks more than seventy-five times a year to organizations that include everyone from global leadership associations and nonprofits to Fortune 100 companies.
Curt is the author of the book Can I Have Your Attention? Inspiring Better Work Habits, Focusing Your Team, and Getting Stuff Done in the Constantly Connected Workplace, publishing October 2017 (John Wiley & Sons).
Speaker on different generations in the workplace and communication.
David Stillman is a generational expert and an internationally acclaimed keynote speaker. He is co-author of two best-selling books on the generations at work including When Generations Collide (HarperCollins) and The M-Factor: How the Millennial Generation Is Rocking the Workplace (HarperBusiness). He has appeared on CNN, CNBC, and the TODAY Show as well as in Fast Company, The New York Times, and The Washington Post, among numerous other national publications. David has received rave reviews from Fortune 100 companies including 3M, American Express, Best Buy, Cisco Systems, Deloitte, Disney, GE, General Mills, Johnson & Johnson, Lockheed Martin, Pepsi, PricewaterhouseCoopers, Pfizer, and many more. His creative communications work earned him numerous accolades including gold medals at the NY Film Festival and the much coveted CLIO Award. He was named to the prestigious list of “Forty Under 40” movers and shakers by The Business Journal and most recently as one of 200 to Watch.
Prior to launching his work on the generations, David worked for ABC television in New York City for PrimeTime Live. Later with CBS radio, he embarked on a round-the-world trip covering such topics as the end of apartheid in South Africa and the fall of the former Soviet Union.
Diane Sawyer from ABC said it best, “David will help you see the world through the eyes of a different generation.”
Dr. Paul G. Stoltz is considered the world’s leading authority on the integration and application of grit and resilience. He is author of four international bestselling books on the subject—printed in 14 languages—was voted by HR Magazine as “One of the Top 10 most influential global thinkers,” and by Executive Excellence as “One of the 100 Most Influential Thinkers of Our Time.” His newest book, GRIT—The New Science of What it Takes to Persevere, Flourish, Succeed is available now, in which he pioneers the first construct for growing both the quantity and quality of one’s GRIT.
Dr. Stoltz guest lectures at MIT, where his GRIT-related methods and assessments are used to equip tomorrow’s entrepreneurs. Dr. Stoltz has also been a member of Stanford University’s Distinguished Leaders Lecture Series, was selected as the Millennial Thinker for Singapore, “Thought Leader of the Year” in Hong Kong, and is a top-rated international faculty member for the Young Presidents’ Organization.
He has also guest lectured for Cornell, Carnegie Mellon, and the Harvard Business School Executive Education program. HBS incorporates Dr. Stoltz’s AQ (Adversity Quotient) theory and methods into its prestigious executive development and MBA programs. Dr. Stoltz has been a featured blogger and author for the Harvard Business Review and Psychology Today.
Today, GRIT™ and AQ® are the most widely adopted methods of their kind in the world for measurably enhancing one’s resilience, agility, and GRIT—currently in use by industry-leading companies, top institutions, and many governments in 63 countries across the globe.
Dr. Stoltz is frequently featured in the world’s top media. Examples include the major news shows CNN, CNBC, ABC, Sky News, Business News Network, NBC Nightly News, Public Broadcast Service (PBS), as well as the biggest daytime shows such as the Today Show, and Oprah. You will also find Dr. Stoltz quoted in the major press, worldwide, including Wall Street Journal, Harvard Management Update, Investor’s Business Daily, Yahoo! Finance, Asia 21, Inc., Washington Post, Los Angeles Times, Singapore Straits Times, The Australian Financial Review, Success Magazine, Entrepreneur Magazine, Boss Magazine, The Drucker Foundation’s prestigious Leader to Leader and other publications.
Dr. Stoltz founded PEAK Learning, Inc. in 1987. PEAK is a leading global research and consulting firm, through which he coaches, consults, teaches, and collaborates with top leaders, thinkers, and influencers within a broad range of organizations from start-ups and NGO’s to the Fortune 50 on six continents.
As a highly sought-after thought leader, presenter, and teacher, Dr. Stoltz combines inspiration and humor with application and substance, delivering a compelling and practical message to audiences of 10 to 10,000 people, including some of the largest venues in the world.
As Director of the Global Resilience and GRIT Institutes, Dr. Stoltz oversees a research agenda in 29 countries dedicated to exploring, expanding, and advancing the applications of AQ and GRIT to strengthen people and their organizations. His research partners have included top thinkers at Yale, Stanford, Cornell, Harvard, and more than a dozen universities overseas.
Dr. Stoltz received his bachelor’s degree in Organizational Communication and Economics from the University of California, as well as his business and social sciences interdisciplinary master’s and Ph.D. from the University of Minnesota. PEAK Learning’s international headquarters is situated in the coastal mountains of San Luis Obispo, California, where Dr. Stoltz resides with his family, who were honored by USA Today as “America’s Most Creative Family.”
Powerful, Inspiring, Engaging, Influential...all describe one of today's top inspirational speakers Nikki Stone. She shares specific skills to show everyone how to be a champion.
Nikki came back from a serious a spinal injury to win America’s first Olympic gold medal in aerial skiing, Nikki can fully relate to the pain, risks and challenges many businesses, organizations and individuals are continually faced with on a daily basis and perform under pressure in key moments, Nikki shares how to develop unmatched concentration skills that business individuals need to access increased output and proficiency and improve the bottom line.
As an author, inspirational speaker and sports psychologist, Nikki has proven and mastered the process and tools needed for success in unpredictable situations. She shares the hands-on activities she developed as an Olympic Gold Medalist and in training Olympic medalists. Attendees continually communicate what a unique approach she has formed to help guests find their own successes.
Strategic Brand Manager, Award-winning Global Brand Builder & Consultant
Sasha Strauss speaks from two decades of experience in brand strategy and brand development for corporations, nonprofit organizations, philanthropies and universities. His unique and proven perspective on how brands should be built and communicated is the foundation for his educational pedagogy and Innovation Protocol’s approach to brand development.
In addition to teaching graduate brand strategy and marketing courses as USC and UCLA, Sasha is a trusted keynote speaker for companies like Google, Nestle, LEGO and American Express. His ability to inculcate brand truth is the reason NPR, Forbes and The Wall Street Journal seek his perspective as a brand authority on topics related to market dynamics, culture, and innovation.
Internationally Recognized Visionary on Disruptive Innovation and the Coming Age of Automation
Kevin Surace is a Silicon Valley innovator, serial entrepreneur, and CEO. Kevin has been featured in Businessweek, Time, Fortune, Forbes and on CNN and FOX News, and has keynoted hundreds of gatherings and private events, from INC5000 to TED to the halls of Congress. He was INC Magazines’ Entrepreneur of the Year, named a top Innovator of the Decade by CNBC, named Tech Pioneer by the World Economic Forum, 2-time Chair of Silicon Valley Forum, nominated as Innovator of the Year by PlanetForward, featured expert over 5 years on TechTV’s Silicon Spin, and inducted into RIT’s Innovation Hall of Fame. He is an extremely dynamic public speaker who excites and energizes audiences.
Kevin is credited with pioneering work on the first cellular data smartphone (AirCommunicator), the first plastic multichip module packages, the first human-like virtual assistant (Portico), the first soundproof drywall, advanced high R-value windows, next-gen rapid SQA automation, the windows/energy retrofit of the Empire State Building, the New York Stock Exchange, and some 70,000 other built-environment projects. He serves on multiple boards and has been awarded 28 US patents. He is also a music director, producer, arranger, and percussionist.
Kevin has delivered 100’s of vibrant and inspirational keynote speeches and presentations to groups from corporate executives to enterprise teams to universities. He loves lighting the room on fire and leaving people with real actionable ideas they can use the next day. Uniquely he brings actual hands-on experience in-the-lab, on-the-bench and on the computer inventing and innovating across multiple industries at a level few others can match.
Kelly Swanson is a nationally known award-winning storyteller, comedian, motivational speaker, author of Who Hijacked My Fairy Tale? How to hang on to humor when life doesn't go the way you planned and creator of Pride's Hollow, with its cast of characters who have charmed audiences from coast to coast. She writes programs and shows for business audiences, women's conferences, associations, corporations, general audiences, non-profits, and faith-based groups.
She has been described by Our State Magazine as one of North Carolina's funniest women. She uses hilarious comedy, powerful stories, and a wacky cast of southern characters to make people laugh, remind them of their value, and show them how to stand up and stick out in their lives, businesses, and communities by learning how to motivate themselves and others. Her shows have delighted audiences from coast to coast, from board rooms to cruise ships.
Acclaimed speaker and thought leader on networking & personal development
Joe Sweeney is a strategic director at Corporate Financial Advisors, LLC, a middle-market investment banking firm which specializes in providing merger and acquisition advisory services, capital sourcing, exit planning, and general corporate advisory services.
Joe has had a unique and interesting career. He has successfully blended his love of business and his passion for sports to accomplish positive results for himself and for his clients. He has a wealth of hands-on business experience. Joe has owned and operated four manufacturing companies and has more than three decades of experience in the business and sports worlds. Prior to acquiring an equity position in Corporate Financial Advisors, he was founder and president of SMG, a sports marketing and management firm that specializes in assisting and representing dozens of coaches and pro athletes (including three-time NFL MVP Brett Favre) in securing lucrative contracts and marketing deals.
Based on the success of his New York Times bestseller, #2 Wall Street Journal and #1 USA Today top selling business book, Networking Is a Contact Sport, Joe has given hundreds of keynote addresses worldwide to a variety of businesses and top corporations such as CUNA Mutual, General Electric, Manpower Group, Marquette University men’s basketball program, Merrill Lynch, Milwaukee Bucks, Minnesota Wild NHL team, Morgan Stanley, and many more. Joe was also the keynote speaker for the GE World Leadership Conference in Buenos Aires, Argentina.
As a result of the feedback Joe received from his talks and training in the corporate world, he has written the book, Moving the Needle (Wiley) released in November, 2014 and rated on Forbes as one of The 6 Best New Career Books for 2015. Moving the Needle is a transformational guide to help individuals and businesses get clear, get free, and get going in their career, business, and life.
Additionally, Joe serves in the capacity of advisor to a number of privately held businesses nationwide, is an active private equity investor in several Midwest-based middle market companies, and serves on the faculty at The Honor Foundation in San Diego and Virginia Beach.