Professor of finance at the Wharton School. Expert speaker on the economy and investment strategies.
Dr. Jeremy J. Siegel is the Russell E. Palmer Professor of Finance at the Wharton School of the University of Pennsylvania. He graduated from Columbia University and received his Ph.D. in Economics from the Massachusetts Institute of Technology. Dr. Siegel spent one year as a National Science Foundation Post-Doctoral Fellow at Harvard University.
Dr. Siegel has written and lectured extensively about the economy and financial markets, has appeared frequently on CNN, CNBC, NPR and others networks. He is a regular columnist for Kiplinger's and Yahoo! Finance and has contributed articles to The Wall Street Journal, Barron's, The Financial Times and other national and international news media. Prof. Siegel served for 15 years as head of economics training at JP Morgan and is currently the academic director of the U.S. Securities Industry Institute.
The author of numerous professional articles and three books, Dr. Siegel is best known for his investment book Stocks for the Long Run, which published its fourth edition in 2008, and was named by The Washington Post as one of the ten-best investment books of all time. His current book, The Future for Investors: Why the Tried and the True Triumph over the Bold and New was named one of the best business books published in 2005 by Business Week, the Financial Times, and Barron's magazine.
Prof. Siegel has received many awards and citations for his research and excellence in teaching. In November 2003 he was presented the Distinguished Leadership Award by the Securities Industry Association and in May 2005 he was presented the prestigious Nicholas Molodovsky Award by the Chartered Financial Analysts Institute to
those individuals who have made outstanding contributions of such significance as to change the direction of the profession and to raise it to higher standards of accomplishment. In 1994 Professor Siegel received the highest teaching rating in a worldwide ranking of business school professors conducted by Business Week magazine and in 2001, Forbes named JeremySiegel.com as one of the
Best Business School Professor websites.
Entrepreneur, author and speaker on sales, leadership and customer service
Sam Silverstein is dedicated to empowering people to live accountable lives, transform the way they do business and create a more accountable world. He helps companies create an organizational culture that prioritizes and inspires accountability.
As a former executive and business owner, Sam’s manufacturing and distribution companies sold over $100 million in products and services. He successfully sold one of his businesses to a Fortune 500 company. Today, Sam writes, speaks and consults with such companies, inspiring and challenging their people to think differently to achieve a better result.
Sam’s work with entrepreneurs, multi-national companies, and government agencies has transformed organizational cultures and driven increased engagement and productivity. He has written numerous books including Making Accountable Decisions, No More Excuses, and most recently, Non-Negotiable.
He is the founder of The Accountability Movement™, which is focused on building powerful communities filled with people and organizations, that know their values, live their values and keep their commitments. To that end, Sam hosts (creates or initiates) Accountability Roundtables™ to address and break through the barriers that restrict organizations and communities from living an accountable culture.
Originally from Atlanta, Sam has a Bachelors degree in business from the University of Georgia and an MBA from Washington University. He is a Past President of the National Speakers Association. Sam is married with four children and currently resides in St. Louis, Missouri.
Bestselling Author of Little Bets: How Breakthrough Ideas Emerge from Small Discoveries, and Entrepreneur.
Peter Sims is a best-selling author and entrepreneur. His latest book is Little Bets: How Breakthrough Ideas Emerge from Small Discoveries, and he was the coauthor with Bill George of True North: Discover Your Authentic Leadership, the Wall Street Journal and BusinessWeek best-seller. He frequently speaks or advises at corporations, associations, and universities, including Google, Eli Lilly, Pixar, ConAgra, Gap Inc., Cisco Systems, Current TV, Amazon, and Stanford University. He speaks on leadership, innovation and entrepreneurship.
He has had a long collaboration with faculty at Stanford's Institute of Design (the d.school), a hub of creative thinking and doing, and received an M.B.A. from Stanford Business School where he established a popular class. Previously, he worked in venture capital with Summit Partners, where he had the opportunity to work with some of the world's most innovative entrepreneurs, including as part of the team that established Summit's European Office in London. He is a member of G.E.'s Innovation Advisory Panel, and is a Co-founder and Director of Fuse Corps, an innovative social venture that will enable America's most entrepreneurial leaders to work on year-long grassroots projects to tackle some of society's most pressing problems, such as within education, reporting directly to mayors, governors, and their senior staffs.
His articles have appeared in The New York Times, The Financial Times, Harvard Business Review, Mashable, strategy+business, Tech Crunch, and as an Expert blogger for Fast Company.
Dr. Allen Sinai is the Chief Global Economist / Strategist and President of Decision Economics, Inc. (DE), a U.S. and Global economic and financial markets information and advisory firm located in New York, London, and Boston. Dr. Sinai is responsible for the forecasts and analyses of the U.S. and global economies and financial markets, business and investment implications, and the translating of this information for use in bottom-line decisions by senior level decisionmakers in financial institutions, corporations, and government. Over many decades, he has advised policymakers in Washington, Japan and globally, the U.S. Congress, and both Republican and Democratic Administrations on the economy, policy, and strategy.
Known for his forecast accuracy and identification of
Big Wave trends in the U.S. and the world, Dr. Sinai brings a unique blending of academics and research, experience working and participating in financial markets and financial institutions, involvement in Washington and other Centers in policy, and business and investment experience to his work. He is known for his unique ability to translate the often arcane world of economics, policy, and financial markets to his audiences in clear, intuitive, and actionable terms.
Dr. Sinai has taught at a number of universities, including Brandeis, the Massachusetts Institute of Technology, Boston University, New York University, Northwestern University, and the University of Illinois-Chicago and published numerous articles in the scientific and lay literature. His research has emphasized financial and real business cycles and the integration of the financial side of the economy into the analysis and forecasting of real economic activity. He is a pioneer in the use of quantitative structural macroeconometric models in a National Economic and Financial Systems approach to forecasting and analyses of the economy and financial markets.
From 1983-96, Dr. Sinai was at Lehman Brothers, Inc., as a Managing Director, Chief Global Economist, and the Director of Lehman Brothers Global Economics. He was also Executive Vice President and Chief Economist of The Boston Company, an investment and private banking subsidiary of Lehman Brothers. Previously, from 1971-83, Dr. Sinai was Chief Financial Economist, Co-Director of the Financial Institutions Group (FIG), and a Senior Vice President at the Lexington, Massachusetts based pioneering firm Data Resources, Inc. Dr. Sinai obtained his B.A. Degree in Economics at the University of Michigan and holds an M.A. and Ph. D. Degrees in Economics from Northwestern University.
Over the years, Dr. Sinai is frequently has appeared in hundreds of U.S. and international television and radio programs and in the news media. He has given scores of lectures and seminars in academic, business, financial and other settings in the U.S. and internationally. In 1992, Dr. Sinai was selected as one of the ten
Smartest People in Boston by Boston Magazine. Time Magazine has said of him,
Anyone who thinks economics is a dismal science has never been treated to the vivid commentaries of Allen Sinai.
Allen Sinai and his wife, Lee, a writer, live in Lexington and Martha's Vineyard, Massachusetts. The Sinais have two children, Todd, a professor at The Wharton School and Lauren, who works for a private equity firm, Prospect Partners, in Evanston, Illinois. The Sinais have five grandchildren.
Speaker on Innovation and Technology, Senior Partner at Innosight, Professor Purdue University
Legendary Toronto Maple Leaf. Speaker on sports,lessons In leadership and teamwork.
Darryl Sittler is one of the greatest players to ever wear the Toronto Maple Leaf uniform. The former centreman was Toronto's first choice in the 1970 Amateur Draft, and he embarked on a career that led him to the top of the Leafs' All-Time Points and Goal Scoring List.
The native of Kitchener, Ontario may well be remembered for two of the most historical performances in the history of the National Hockey League. On February 7, 1976, Sittler scored six goals and added four assists for an NHL record total of 10 points in a game versus the Boston Bruins at Maple Leaf Gardens. That spring, the team leader joined Maurice Richard in hockey history by recording five goals in one playoff game against the Philadelphia Flyers. Darryl's place among the sport's all-time greats came in 1989 with his induction into the Hockey Hall of Fame and in 1995-96, Darryl was voted by fans as the centreman on the All-Time Leafs Team.
After hanging up his skates, Darryl took on a new professional role as special consultant to the President of the Toronto Maple Leafs, in the areas of marketing, public relations, alumni relations and hockey operations. He is now a marketing and community consultant. Darryl's place among the NHL's all-time greats came in 1989 with his induction into the Hockey Hall of Fame. In 1995-96, Darryl was voted by fans as the centreman on the All-Time Leafs Team, and on February 8, 2003, Toronto retired Sittler's No. 27.
Terri Sjodin is the Principal and Founder of Sjodin Communications. She is one of America’s most highly sought after female speakers and has trained and motivated thousands of people from all over the world. Her unique specialization is advancing the persuasive presentation skills of professionals. She is the author of the national bestselling book, Small Message, Big Impact, which hit the New York Times Hardcover Advice & Misc. bestseller list, Wall Street Journal Hardcover Business bestseller list, and USA Today Money bestseller list.
She is also the author of the highly acclaimed book, Scrappy: A Little Book About Choosing to Play Big which was released in the Fall of 2016 and New Sales Speak – The 9 Biggest Sales Presentation Mistakes and How to Avoid Them.
Over 20+ years ago, Terri went into business for herself, building Sjodin Communications in Orange County, CA from a spare room in her home. Today, Terri’s clients include an impressive list of Fortune 500 companies, industry associations, and academic conferences. Her consulting practice has taken her from her house, to the US House of Representatives, where she has served as a keynote speaker and/or consultant for the US House of Representatives GOP Retreats addressing approximately 235 Congressmen and Women. This has led to additional invitations to present and coach leadership on The Hill on multiple occasions.
In June of 2007, Terri was named one of the top five Women in Business by the Orange County Business Journal at the distinguished WIB awards. This award is presented in recognition of exceptional professional accomplishments, including business success, contributions to industry, and the Orange County community.
Beyond her success as an entrepreneur and author, Terri is a frequent guest on radio and television talk shows throughout the country appearing on The Today Show, Bloomberg, CNN, CNBC, and many major network affiliates from ABC, CBS, and NBC, FOX, cable and radio.
Terri graduated from San Diego State University with a Bachelors of Arts Degree in Speech Communication. Before forming her own company, Terri was a top sales producer with both The Achievement Group and Resource Dynamics.
Her combination of academic communication theory, field research, and practical street sales experience collected during thousands of coast-to-coast business presentations cast Terri in the leading role of advising today’s professionals on becoming more polished, persuasive presenters and adapting to the changing marketplace.
Terri is a “high content” speaker – Her approach is fresh, real-world, and her style is sassy and practical. Each presentation is loaded with street-worthy ideas, methods, and tips that men and women can use immediately to get results. Many consider Terri to be today’s sales professionals’ speech coach.
First Canadian to climb Everest, inspirational and motivating speaker on commitment and teamwork.
Laurie Skreslet captivates, inspires, and entertains as he imparts his remarkable wisdom, gained from a lifetime of adventure and achievement. Enhanced with spectacular multimedia visuals, his presentations convey the importance of personal commitment, teamwork, preparation, and dedication to excellence -- keys to success on Mount Everest, and keys to success in business.
On October 5, 1982, Laurie Skreslet became the first Canadian to ever reach the summit of Mount Everest. Since then, he has revisited the challenge again and again, continuing to climb from various directions and with alternate equipment. Building upon his life as an adventurer, he has also become renowned for his spectacular presentations to corporate and professional groups. Helping individuals and organizations to uncover and explore the parallels between their business environment and that of high-risk adventure and exploration comes naturally to Laurie.
In order to attempt climbing Everest, Laurie and his team spent over five years planning and raised more than three million dollars. Still dealing with the horror of four team members deaths in the infamous Khumbu Icefall, Laurie personally had to recover from three cracked ribs incurred in a fall early in the climb. Despite these and countless other adversities he had accomplished mountaineering's ultimate achievement - and made history in the process.
Laurie brings to life the principles of personal best and beating fear of failure that enabled him to reach his Everest goals, and which can be applied by anyone trying to achieve difficult goals of their own. Participants learn that achievement is not a matter of luck or destiny, but a philosophy and a process that can be applied to any situation.
Stan Slap is renowned for achieving maximum commitment in manager, employee and customer cultures—-the three groups that decide the success of any business. When these groups form relationships with a company they become cultures and are far more self-protective, far more intelligent and far more resistant to standard methods of corporate influence.
“Culture” is the most overused yet often least understood concept in business. SLAP’s renowned expertise is in understanding how these three cultures actually work and how to achieve their maximum commitment.
Stan is also the New York Times bestselling author of Bury My Heart at Conference Room B and Under the Hood, which mine the path to Manager and Employee commitment, respectively. Stay tuned for Stan’s third book, The Hungry and the Hunted, which sheds much needed light on how to activate your Customer Culture.
Recognized authority in developing businesses and their leaders to deliver results and increase value, Author of six books including Leadership Code.
Norm Smallwood is a recognized authority in developing businesses and their leaders to deliver results and increase value. In 2010, the Harvard Business Review described Norm Smallwood as doing
innovative and ground-breaking work on effective leadership.
Norm co-founded The RBL Group with Dave Ulrich in 2000. Much of his current work relates to increasing business value by building organization, leadership, and people capabilities that measurably impact market value, and connecting firm brand identity with leadership brand capability. Leadership brand capability occurs when investors, customers, and employees have confidence that leaders are able to deliver present and future results in a manner consistent with the desired customer experience or firm identity.
He has co-authored six books: Real-Time Strategy, Results-Based Leadership, How Leaders Build Value, Change Champions Field Guide, Leadership Brand, and Leadership Code. He has published more than 150 articles in leading journals and newspapers such as Washington Post, Forbes, and Financial Times, and has contributed chapters and forewords to multiple books. He has published two articles in Harvard Business Review and is a frequent blogger on HBR Online. Norm was also a faculty member in executive education at the University of Michigan in the Ross School of Management.
For several years, Leadership Excellence magazine has ranked Norm as one of the top 100 Global Voices in Leadership and the RBL Group as one of the top leadership development firms in the world.
Prior to co-founding the RBL Group, Norm was a founding partner and managing director of Novations Group, Inc. where he led business strategy, organization design, and human resource management projects for a wide variety of clients spanning multiple industries. Before this, he was an organization development professional at Procter and Gamble in a start-up business in Georgia and in Calgary, Alberta, with Esso Resources Canada. He is on the editorial board of the Journal of Human Resource Management and an Honorary Colonel for the West Valley City Police Department.
Best selling author, talent management expert, and social entrepreneur
Geoff is Chairman & Founder of ghSMART, a leadership consulting firm whose Credo begins, “We exist to help leaders amplify their positive impact on the world.” The firm was named one of the "world’s top firms" in Broderick’s The Art of Managing Professional Services, and was profiled in Atul Gawande’s The Checklist Manifesto, Tom Peters’ The Little Big Things, and George Anders’ The Rare Find. ghSMART is the subject of two Harvard Business School Cases, titled "ghSMART & Co.: Pioneering in Professional Services."
Geoff is co-author, with his colleague Randy Street, of the New York Times bestselling book Who: The A Method for Hiring. Shanghai Daily named Who a "Top 5 Business Book in China" and Canada's Globe and Mail named it the "#1 Best Business and Management Book of 2009." Geoff is author of the #1 Wall Street Journal bestseller Leadocracy: Hiring More Great Leaders (Like You) into Government, which won the 2013 IPPY Gold Medal for Best Business Book of the Year. In the 1990s, Geoff co-created the Topgrading brand for talent management.
As a social entrepreneur, Geoff is the Founder of two 501c3 not-for-profit organizations. SMARTKids Leadership Program™ provides a customized program of 10 years of leadership tutoring and a $100,000 scholarship to top students with leadership potential from low?income communities. Second, The Leaders Initiative™ seeks to elevate humanity by identifying, developing, and deploying society's greatest leaders into government. Geoff and his ghSMART colleagues volunteer as leadership advisors in the fields of education, public health, and government. Geoff has also served as Leadership Advisor and Chief Talent Officer for the State of Colorado, a 33,000+ employee, $24b organization.
Geoff earned a B.A. in Economics with Honors from Northwestern University, an M.A., and a Ph.D. in Psychology from Claremont Graduate University, where he was mentored by Peter F. Drucker. Geoff was elected to Sigma Xi, the honorary society for holders of doctoral degrees, and is a member of Young Presidents’ Organization (YPO).
Widely regarded as one of the Navy's most inspirational leaders, Rear Admiral Ray Smith has spoken extensively on his leadership experiences to a wide range of audiences including corporate, political, military, and civic leaders.
A Navy SEAL for almost 39 years, he achieved extraordinary success through focused, participatory leadership. During his four-year tenure as Commander of the 2300-men SEAL force, he raised personnel retention to a level three times the Navy average. As a Navy Captain, he led the Navy SEALs in Operation Desert Storm, conducting over 200 operations of strategic significance while incurring no casualties. Earlier in his career, Admiral Smith directed Navy SEAL training, generally considered to be the most challenging military training in the world.
Admiral Smith has been recognized in Newsweek, Fortune, Reader's Digest, and on the Discovery Channel, the History Channel, and CBS This Morning. He published two highly successful Navy SEAL manuals, one on nutrition and one on fitness. He was awarded the California Distinguished Service Award while a member of the Governor's Council on Physical Fitness and Sports.
Admiral Smith holds a Master of Science degree in Physical Oceanography from the U.S. Naval Postgraduate School in Monterey, CA, and a Bachelor of Science degree from the U.S. Naval Academy in Annapolis, MD. Admiral Smith successfully completed the 350-mile Beast of the East Adventure Race in 1998 and 1999, finishing with his three Navy SEAL teammates in 9th place out of 34 teams.
Associate Professor at the Harvard Business School and Speaker on Leadership Development
Scott Snook is currently the MBA Class of 1958 Senior Lecturer of Business Administration at the Harvard Business School.
He graduated with honors from West Point earning the Royal Society of Arts Award for the most outstanding overall cadet in his class. Following graduation, he was commissioned in the US Army Corps of Engineers where he served with distinction in various command and staff positions for over 22 years, earning the rank of Colonel before retiring in 2002. He has led soldiers in combat. Among his military decorations are the Legion of Merit, Bronze Star, Purple Heart, and Master Parachutist badge.
He has an MBA from the Harvard Business School, where he graduated with High Distinction as a Baker Scholar. Dr. Snook earned h is Ph.D. from Harvard University in Organizational Behavior winning the Sage-Louis Pondy Best Dissertation Award from the Academy of Management for his study of the Friendly Fire Shootdown in Northern Iraq. Until July of 2002, Colonel Snook served as an Academy Professor in the Behavioral Sciences and Leadership Department at the United States Military Academy. He also directed West Point's Center for Leadership and Organizations Research as well as its joint Master's Program in Leader Development. He is the primary author of West Point's Cadet Leader Development System - the Academy's philosophy on how to develop leaders of character for the Nation. Professor Snook's book Friendly Fire was selected by the Academy of Management to receive the 2002 Terry Award as the most influential book on managerial thinking published during the past two years. He has also co-authored a book that explores the role of "common sense" in leadership titled, Practical Intelligence in Everyday Life, available from Cambridge University Press (2000). He most recently co-edited The Handbook for Teaching Leadership: Knowing, Doing, and Being available from SAGE Publications (2011). Professor Snook has shared his leadership insights in formal executive education programs at Harvard and with numerous corporate audiences around the world.
Professor Snook's research and consulting activities have been in the areas of leadership, leader development, change management, organizational systems and failure, and culture. He currently lives in Concord, Massachusetts with his wife Kathleen and their five children.
Disney University Teaching Alum and Speaker on Creating Magical Customer Experiences
Dennis Snow's customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today.
He began his Disney career in 1979 as a front-line attractions operator. As he advanced through the company, Dennis managed various operating areas throughout the park, learning and applying the skills it takes to run a world-class, service-driven organization.
Dennis launched a division of the Disney Institute responsible for consulting with some of the world's largest companies including ExxonMobil, AT&T, General Motors and Coca Cola. During this time, he presented to audiences in diverse locations around the world, such as South Africa, Australia, Mexico, England and Argentina. This division quickly became the fastest growing venture of the Disney Institute and experienced repeat business of nearly 100%.
He also spent several years with the Disney University, teaching corporate philosophy and business practices to cast members and the leadership team. While there, he coordinated the Disney Traditions program which is universally recognized as a benchmark in corporate training. In his last year with Walt Disney World, Dennis' leadership performance was ranked in the top 3% of the company's leadership team.
Today, Dennis is a full-time speaker, trainer and consultant who helps organizations achieve goals related to customer service, employee development and leadership. Some of his clients include American Express, Johns Hopkins Medicine, ExxonMobil, and Nationwide.
His articles appear in a number of industry publications and he is a featured guest expert on customer service, on several business news-talk radio shows. He is the author of the book, Unleashing Excellence: The Complete Guide to Ultimate Customer Service, which has been used in organizations around the world as a blueprint for organizational excellence. His newest book has just been released, titled, Lessons From the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life.
Leading Strategist on Building and Developing Business Relationships
Andrew Sobel is the leading authority on the strategies and skills required to earn lifelong client loyalty and build trusted client partnerships. The most widely published author in the world on this topic, he has written four acclaimed, bestselling books on business relationships: Power Questions, All for One, Making Rain, and Clients for Life. His newest book, Power Questions, shows how to use powerful, thought-provoking questions to win new business, build relationships and influence others. He has also published over 100 articles and contributed chapters to four books on leadership, strategy, and marketing. All for One was voted one of the top 10 sales and marketing books of the decade by a major marketing publication.
Andrew has worked more than 30 years as both a strategy advisor to senior management and an executive educator and coach. Many of the world`s leading companies number among Andrew`s clients. These include established public companies such as Citigroup, WPP, Xerox, Experian, Hess, Cognizant, UBS, and Lloyds Banking Group; and also many privately held professional service firms, including Booz Allen Hamilton, Towers Watson, Bain & Company, Booz & Company, Spencer Stuart, Fulbright & Jaworski, Ernst & Young, Deloitte, and many others.
His articles and work have been featured in a variety of publications including USA Today, The New York Times, Business Week, the Harvard Business Review, Strategy+Business, and Advertising Age, and he has appeared on numerous television programs such as ABC`s World News This Morning and the Fox Strategy Room. One of his articles, "The Beatles Principles," was featured in major newspapers and media in over 20 countries around the world.
A former Senior Vice President and Country Managing Director with Gemini Consulting (formerly the MAC Group), Andrew lived and worked in Europe for 13 years and speaks four languages. He graduated from Middlebury College with honors and earned his MBA from Dartmouth`s Tuck School. He is president of Andrew Sobel Advisors and Executive Director of the Client Leadership Forum, a best practices consortium of international services firms.
Speaker and author on closing the generational communication gap
David Solie is an author, educator, speaker, and thought leader in communicating with seniors. As a marketing consultant he provides unique and inspiring training programs to financial services organizations that improve their relationships and sales with seniors. His clients include Merrill Lynch, U.S Trust, Northern Trust, Harris myCFO, and Genworth Financial.
His book How To Say It To Seniors: Closing the Communication Gap with Our Elders is a landmark text that has been read and reread by legions of baby boomers searching for a better approach to working with their aging parents. It offers insights and proven, practical communication strategies that help professionals and laypersons alike interact more compassionately and effectively with seniors.
David Solie is a gifted speaker whose keynote and breakout presentations on communication between generations have won critical acclaim from audiences throughout the United States and Canada. His compelling stories, unique insights, humor, compassion, and inspirational delivery have made him a favorite of financial advisors, attorneys, accountants, healthcare providers, senior service professionals, planned giving specialists, caregivers, and general audiences.
His program Unlocking the Communication Code with Senior Clients is featured at the Annual Securities Industry Institute at Wharton Business School.
David Solie is a graduate of the University of Washington, University of Manitoba, the University of Colorado Medical School, and practiced for a number years in family medicine as a licensed physician assistant.
Award-winning Analyst, Best-selling Author, and Speaker on Technology Trends & Marketing
Brian Solis is a leading digital analyst, anthropologist, and futurist. He studies disruptive technology and its impact on business and society. Through his reports, articles and books, he humanizes technology's short and long-term effect to help see people and markets differently and understand what to do about it.
Brian’s work covers topics including digital transformation, customer experience digital marketing, culture 2.0 and "the future of" industries, trends and behavior. His website is recognized as one of the top destinations for business leaders around the world. He actively contributes to AdAge, Wired and Forbes. And, he’s followed by over 500,000 people on Linkedin, Twitter and Facebook.
Brian has also worked with and interviewed many celebrities and business leaders live including Katie Couric, Ashton Kutcher, Mark Burnett, Adrian Grenier, Shaq, Russell Brand, Billy Corgan, Oprah, among others.
His new book, X: The Experience When Business Meets Design, introduces the importance of experiences as the new brand, bringing the worlds of CX, UX and BX together to re-imagine the customer journey and lifecycle.
His previous books include, What’s the Future of Business, which explores the landscape of connected consumerism and how business and customer relationships unfold and flourish in four distinct moments of truth. Prior to What’s the Future of Business, he published The End of Business as Usual, which was named as a Top 10 Business Book by Publisher’s Weekly.
Bestselling Author and Speaker on Building Profitable Customer Experiences
Micah Solomon is one of America’s most popular keynote speakers on building bottom line growth through customer service. A bestselling author and hands-on consultant, Micah Solomon specializes in building stellar, profitable customer experiences, company culture, 21st-century marketing, and social (and anti-social!) media.
Micah was recently named the “new guru of customer service excellence” by the Financial Post. His latest business bestseller, High-Tech, High-Touch Customer Service, as well as his perennial bestseller, Exceptional Service, Exceptional Profit, have won multiple awards. His expertise has been featured in Inc. Magazine, Bloomberg BusinessWeek, CNBC, Forbes, and the Harvard Business Review.
Micah's uniquely inspiring and humorous speeches convey his passion for everything that makes a business great, delivered in his famously relaxed and friendly 21st-century speaking style. Micah is legendary for engaging his audiences through his sincerity, his genuine passion for his clients’ success, and his unique visual presentation style - no stock photos here, just real life examples.
An entrepreneur and business leader himself, Micah used the techniques he speaks about to build his company from a one-man home operation into a market leader in the manufacturing and independent entertainment field—a story well known to readers of FastCompany and Seth Godin’s marketing bestseller Purple Cow. Micah was also an early investor in the Apple-related speech-recognition technology behind Apple’s Siri.
Small Business Expert and Best-Selling Author of It's Your Biz
A woman of many talents, Susan Wilson Solovic is an award-winning serial entrepreneur, New York Times, Wall Street Journal, Amazon.com top 100 and USA Today bestselling author, media personality, sought-after keynote speaker, and attorney.
An Internet pioneer, Solovic was the CEO and co-founder of one of the first video-based Internet sites, a company she grew from it’s infancy to a million dollar plus entity. In 2006, she accepted the Stevie Award (the Oscar’s of business) on behalf of the company for the Most Innovative Company under 100 employees; that same year the company was voted the Best Investment Opportunity at a Venture Forum in the Silicon Valley.
A media personality, Solovic is a former small business contributor for ABC News and hosted a syndicated radio program, It’s Your Biz. She appears regularly as a small business expert on Fox Business, Fox News, The Wall Street Journal’s “Lunch Break”, MSNBC, CNN, CNBC and many other stations across the country. She hosted her own PBS special called "Reinvent Yourself Now: Become Self-Reliant in an Unpredictable World." In addition to television and radio appearances, Solovic is a featured blogger on numerous sites, including Constant Contact, Entrepreneur, AT&T Business Circle and FoxBusiness.com.
Solovic was recently named in the Top 10 of both SAP’s “Top 51 Potential Human Influencers” and she consistently ranks in the top 5 of the “Top 100 Small Business Experts to Follow on Twitter.” She has written four bestselling books which have been translated into multiple languages.
Solovic received the Institute for Women’s Entrepreneurship Leader of Distinction Award, and she was the first recipient of AT&T’s Innovator of the Year Award for being a pioneer in a new industry. Additionally, she has won numerous awards for small business journalism include recognition from the SBA.
Solovic is a member of the Advisory Board for the John Cook School of Entrepreneurship at Saint Louis University where she also served as an adjunct professor on entrepreneurship in the MBA program. She served on the National Women’s Business Council, which counsels the President, Congress, and the SBA on issues affecting women business owners. She is a past board member of the Women’s Leadership Board at Harvard University, the Women Presidents’ Organization, Women Impacting Public Policy and the Institute for the Economic Development of Women. Currently, she is mentoring women entrepreneurs in Rwanda.
Solovic started her career as a news anchor and reporter. Her corporate career took her to the C-Suite level of a Fortune 100 company becoming the first female executive in the company’s financial services division. She obtained a law degree from Saint Louis University and is Of Counsel with the firm Junge & Mele, LLP in New York City.
Meg Soper is a keynote motivational speaker and Humorist who combines her skills as a comedienne with hands-on experience in health care to provide motivating and inspiring entertainment for her audiences. Her experience as a standup comic, operating room nurse and mother of two teenagers enable her to deliver a unique package of humorous anecdotes, and stress-busting strategies for everyday living.
Meg's emergence as a corporate motivational humorist was inspired by her belief that laughter is one of the most effective ways to deal with the day-to-day stress in our lives. Her comedic skills enable her, as a leading motivator, to connect with the audience, break barriers and deliver practical tools and strategies to be more effective at work and at home.
Meg has appeared as a feature performer at events across North America, and has shared the stage with such celebrities as Ray Romano and Ellen DeGeneres. As a Registered Nurse, Meg has a very strong following in the health care community, and an incredible ability to find the humor in every situation. She has appeared on the CBC Television Network, Women's Television Network and Prime TV, as well as being featured in many radio programs and comedy festivals. Meg has a tremendous ability to connect with her audience and take every event to a higher level.
In the book, From the Stage to the Page: Life Lessons from Four Funny Ladies, Meg is one of the four authors, who shares life lessons, funny stories and everyday tips.
Author of Thinque Funky, Speaks on Future Thinking, Innovation, and Generational Trends
Anders Sorman-Nilsson is a reformed lawyer, and the founder and creative director of the Sydney and Stockholm based research company - Thinque. His unique global perspectives have been helping leaders, teams, and business owners in the USA, Europe, Asia and Australia make sense of and harness disruptive trends in innovations, generations and communications. His misfit insights have recently been manifested in his book Thinque Funky: Upgrade Your Thinking and amplified by endorsements via AFR Boss Magazine, Wired (UK), and Monocle. Anders is an expert on generational trends, thought leadership branding, and innovation.
The current rapid pace of change in every industry means that we need to be constantly upgrading our personal, organisational and leadership software. The only way to make these upgrades is to understand how oncoming trends are likely to affect your organization, so you can act swiftly when the next tidal wave of information hits your shores. How would your company be different if your staff were inspired about change, rather than paralysed by it? Or if your leaders could raise performance to meet the oncoming generations, do more with less, and innovate their way into the future? Or better still, if you knew which trends were impacting your industry today and how to position your thinking favourably for the future?
Advising clients like Apple, MTV, Johnson & Johnson, Eli Lilly, SAP, McCann Erickson, CPA Australia, UTS Business School and Macquarie Bank on 'next practice', Anders' future thinking provides GPS directions for businesses, teams and leaders seeking to navigate a constantly shifting business landscape, and successfully enter a new decade of thinking.
Director of Global Macro, Eurasia Group and Speaker on Geopolitics & Risk Management
Willis Sparks is a thought leader on risks, opportunities, and trends created by current geopolitical conflicts and political developments in major emerging market countries, as well as on US politics and foreign policy. He works directly with Eurasia Group President Ian Bremmer on a variety of macro political risk projects.
Prior to joining Eurasia Group in 2005, Willis worked at the Council on Foreign Relations, where he wrote on transnational terrorism and US national security. He regularly gives speeches on market-moving trends in international politics for investor and corporate audiences in the US and abroad. Willis holds master's degrees in international affairs from Columbia University's School of International and Public Affairs, where he specialized in international security policy and the former Soviet Union, and from the Study of Political Science (Sciences Po) in Paris. He holds two bachelor's degrees from Brown University and is a graduate of the Juilliard School. In addition, Willis once worked as a stuntman at New York's Metropolitan Opera.
Leadership consultant and speaker on driving success through communication and relationships.
Tommy Spaulding is President of the Spaulding Companies Corporation, a national leadership development, speaking, training, consulting, and executive coaching organization. A world-renowned speaker on leadership, Tommy Spaulding has spoken to hundreds of organizations, associations, educational institutions, and corporations around the globe. His first book, It’s Not Just Who You Know :Transform Your Life and Your Organization by Turning Colleagues and Contacts into Lasting, Genuine Relationships, published by Random House in 2010, is a New York Times, Wall Street Journal and USA Today national bestseller.
Tommy’s new book, The Heart-Led Leader: How Living and Leading from the Heart Will Change Your Organization and Your Life, published by Penguin Random House in October, 2015 is a New York Times and #1 Wall Street Journal national bestseller. In The Heart-Led Leader, Spaulding discusses the 18 Inch Journey which is the distance from your head to your heart.
Spaulding rose to become the youngest president and CEO of the world-renowned leadership organization, Up with People (2005-2008). Up with People is a global education organization which aims to bring the world together through service and music. The unique combination of international travel, service learning, leadership development and performing arts offers students an unparalleled experience and a pathway to make a difference in the world, one community at a time.
In 2000, Tommy Spaulding founded Leader’s Challenge, which grew to become the largest high school civic and leadership program in the state of Colorado. He is also the founder & president of the National Leadership Academy, a leading national non-profit leadership development organization. Previously, Spaulding was the Business Partner Sales Manager at IBM/Lotus Development and a member of the Japan Exchange and Teaching (JET) program.
Spaulding received a BA in Political Science from East Carolina University (1992); an MBA from Bond University in Australia (1998), where he was a Rotary Ambassadorial Scholar; and an MA in Non- Profit Management from Regis University (2005). In 2007, Spaulding received an Honorary PhD in Humanities from the Art Institute of Colorado. In 2002, he received the Denver Business Journal’s “Forty under 40 Award.”
In 2006, Spaulding was awarded East Carolina University’s “Outstanding Alumni Award,” the highest distinction awarded to an alumnus of the university. In 2009, he was appointed the university’s first “Leader in Residence.” In September 2012, Spaulding was named by Meetings & Conventions Magazine as one of the Best Keynote Speakers in the nation.
Author of The Norstrom Way, Speaker on Customer Service Excellence
Robert Spector is a best-selling author, international speaker, and customer service expert. Based in Seattle, he has helped companies create their customer service experiences for over 30 years.
Robert is recognized worldwide as the ultimate authority on customer service and the Nordstrom Way. He is the author of the business classic The Nordstrom Way: The Inside Story of America’s Number One Customer Service Company.
Robert believes that the elements of world-class customer service are the same, whether they come from Spector’s Meat Market (his family’s mom & pop store), Nordstrom, or Amazon.com, the subject of his international bestseller Amazon.com: Get Big Fast.
He has contributed articles to publications nationwide, including The New York Times, The Wall Street Journal, Sports Illustrated, and National Lampoon. He has been a guest expert on countless national and local television, radio, and internet programs, and is quoted in publications throughout the world.
A graduate of Franklin & Marshall College, Robert taught retail leadership at the University of Washington School of Business, drawing from the work he’s done on Seattle-based giants including Nordstrom, Amazon.com, Starbucks and Costco.
International Keynote Speaker and bestselling author of six books, Laura Stack, is an expert in Productivity and Performance. Her engaging personality,combined with nearly 25 years of experience helping organizations achieve RESULTS have made her one of the most sought after experts and keynote speakers in her field. Funny, engaging, and full of real life strategies that work, Laura will change mindsets and attitudes so your team can maximize its productivity. Increase market share. Strengthen performance. Foster better leaders. Increase sales. And get the job done right!
Laura has been featured in the New York Times, USA Today, the Wall Street Journal, Entrepreneur, and Forbes magazine and has been a spokesperson for Microsoft, Dannon, belVita, 3M, Skillsoft, Office Depot, Day-Timer, Fel-lowes, and Xerox. Her client list includes top Fortune 500 companies, including Starbucks, Wal-Mart, Aramark, Bank of America, GM, Wells Fargo, and Time Warner, plus government agencies such the United States Air Force Academy, the Census Bureau, the U.S. Senate, and even the IRS. Her books have been published and translated in over 20 countries. Her audiences Love her as much for her energy as they do the solutions she presents.
Michelle Stacy is a senior leader with the consistent ability to run and scale businesses, and a commitment to creating world class cultures by developing and articulating a clear vision that ignites the organization to deliver innovation, drives P&L focused top line growth, and builds powerful global brand franchises. She creates forward thinking vision and executable plans that have driven strong growth at Gillette, P&G and Keurig by leveraging the combination of new product innovation, acquisition, ecommerce/social media, brand building, and overall excellence in marketing and sales execution. Of tremendous value has been her operational expertise across all functional areas including manufacturing, R&D, procurement, distribution and IT, and her ability to create a positive and focused culture that delivers both financial results and a commitment to a higher purpose.
Michelle is currently on the Board of Directors of iRobot Corp, Tervis Tumbler Company and Young Innovations Inc.; a Director Advisor to The Cambridge Group (a AC Nielson Company); the Expert in Resident at the Harvard Innovation Lab and is a professional speaker on leadership, innovation and Women’s Leadership.
In her previous position, Michelle was President of KEURIG, INC., a $2 billion division of Keurig Green Mountain [NASDAQ: GMCR], where she had full P&L leadership with direct reports in all functional areas, and directed marketing and operations of all products across all sales channels, including management of the business partnership network. During her five year tenure, Keurig's single serve coffee system grew from 2+ to 16+ Million installed households delivering a CAGR of 61% in net sales and 74% in operating income and propelling total GMCR sales from $493 million in revenue in 2008 to $4.3 Billion revenue for FY 2013. Her commitment to leadership, sustainability, and culture resulted in Keurig being elected to the top 10 places to work in Massachusetts two times.
Prior to joining Keurig, Michelle had a successful 25 year career with GILLETTE including the PROCTER & GAMBLE acquisition of Gillette in 2005. In her last role at P&G, she was Vice President & General Manager Global Profession - Oral Care where she directed the Global Professional activities for the Crest and Oral-B brands, led 700 people in 70+ countries, oversaw $220MM in net sales, delivered over $20MM in cost reduction and integration efficiency, and created a highly efficient global organization structure. Her previous positions at Gillette included Vice President, Global Business Management-Oral-B, Profession and Kids Oral Care, leading the global management and development of the kids business and the B2B Professional business; and Vice President, Global Business Management – Manual Oral Care, overseeing global business planning focused on product development and international market expansion including the launch of Oral-B Pulsar.
Previous leadership roles at Gillette included Vice President, Global Business Management-Stationery Products Division at Parker & Waterman, providing global general management and new product innovation, and participating in the divestiture team negotiating the Rubbermaid acquisition in 2000; Vice President of Marketing, Grooming and Personal Care with net sales >$1.4 Billion, including the Launch of Gillette Mach3 in the USA.
Michelle started her career in product management at CLAIROL and RICHARDSON-VICKS. She received her Masters in Management from J. L. Kellogg Graduate School of Management at Northwestern University, her B.S. from Dartmouth College.
Harvard Doctor, Athlete, International Humanitarian, and Motivational Speaker
Dr. Natalie Stavas is a physician at The Children’s Hospital of Philadelphia and an instructor in pediatrics at Harvard Medical School. Described as a healer, educator and Boston community leader she received the 2012 Change Maker award from The Boston Foundation.
On April 15, 2013 Dr. Stavas approached the finish line of her fifth Boston marathon. Just blocks away, she heard explosions and ran towards them. Arriving at the scene she went to work administering CPR, applying tourniquets and triaging the wounded.
Following these acts President Barack Obama, Katie Couric, and Anderson Cooper honored her for actions. Improper Bostonian magazine named Dr. Stavas one of “Boston’s Best" and The Boston Globe awarded her with “2013 Bostonian of the Year” - an honor bestowed upon those that shape the biggest story of the year in a remarkable way.
After the bombings Dr. Stavas increased her efforts in preventing childhood violence and improving the health of urban communities. She is a mentor for Sole Train- a non-profit organization guiding inner-city youth on a path towards their full potential through running. She is also the medical advisor for the Appalachian Mountain Club, helping improve the health of children by getting them outside.
Dr. Stavas’ work goes beyond borders- traveling to Haiti throughout the year Dr. Stavas provides medical care to children and helps strengthen the fragile medical infrastructure. A documentary featuring this work as a medical pioneer premiered at the 2014 South by Southwest film festival.
Dr. Stavas writes for multiple outlets including The Huffington Post and The Medical Bag. Dr. Stavas has been featured in Runners World, The New York Times, LA Times, The Boston Globe, The New Yorker, Time and People Magazine.
Michael Staver is the CEO of The Staver Group. Together with his colleagues of professional development consultants, he provides keynote presentations, consulting programs and workshops. He also conducts executive coaching sessions that inject courage and authenticity into leadership. The most courageous leaders look to Michael Staver for the inspiration and strategies they need to fight the battles they face. Michael Staver helps every member of your team achieve amazing results in leadership, sales, customer experience AND communication. With a master's degree in counseling psychology and a bachelor's degree in business administration, he understands the importance of results and can assist your organization in the successful pursuit of its objectives.
Michael's commitment to his clients is evident in the content and delivery of his message. His message is centered on his fundamental belief that each person and every organization has the potential to achieve outstanding results. Michael has an uncanny ability to make the most complex ideas simple and memorable. His sense of humor, depth of knowledge, and caring attitude, will keep your attendees engaged from start to finish.
Michael's work has appeared in The Washington Post, USA Today, and Training & Development Magazine, to name a few. He has produced numerous books, CDs and other tools that help organizations thrive, including Motivational Leaders: Strategies and Wisdom from America's Top Professional Motivators, Do You Know How to Shut Up? and his latest book Leadership Isn't for Cowards
Curt Steinhorst is on a mission to rescue us from our distracted selves. Having spent years studying the impact of tech on human behavior, Curt founded Focuswise, a consultancy that equips organizations to overcome the distinct challenges of the constantly-connected workplace.
Diagnosed with ADD as a child, Curt knows intimately the challenges companies face in keeping the attention of today’s distracted workforce and customer. He has coached executives, TV personalities, and well-known professional athletes on how to effectively communicate and create focus when they speak to audiences, lead their employees, and engage their customers.
Curt’s unique insight and entertaining speaking style has captured the attention of audiences worldwide. He speaks more than seventy-five times a year to organizations that include everyone from global leadership associations and nonprofits to Fortune 100 companies.
Curt is the author of the book Can I Have Your Attention? Inspiring Better Work Habits, Focusing Your Team, and Getting Stuff Done in the Constantly Connected Workplace, publishing October 2017 (John Wiley & Sons).
Speaker on different generations in the workplace and communication.
David Stillman is a generational expert and an internationally acclaimed keynote speaker. He is co-author of two best-selling books on the generations at work including When Generations Collide (HarperCollins) and The M-Factor: How the Millennial Generation Is Rocking the Workplace (HarperBusiness). He has appeared on CNN, CNBC, and the TODAY Show as well as in Fast Company, The New York Times, and The Washington Post, among numerous other national publications. David has received rave reviews from Fortune 100 companies including 3M, American Express, Best Buy, Cisco Systems, Deloitte, Disney, GE, General Mills, Johnson & Johnson, Lockheed Martin, Pepsi, PricewaterhouseCoopers, Pfizer, and many more. His creative communications work earned him numerous accolades including gold medals at the NY Film Festival and the much coveted CLIO Award. He was named to the prestigious list of “Forty Under 40” movers and shakers by The Business Journal and most recently as one of 200 to Watch.
Prior to launching his work on the generations, David worked for ABC television in New York City for PrimeTime Live. Later with CBS radio, he embarked on a round-the-world trip covering such topics as the end of apartheid in South Africa and the fall of the former Soviet Union.
Diane Sawyer from ABC said it best, “David will help you see the world through the eyes of a different generation.”