Client service and marketing expert, author of the BusinessWeek bestseller Selling the Invisible
Harry Beckwith is an internationally acclaimed speaker who has worked with 23 Fortune 200 companies and is the marketing and branding consultant to the world's premier brand consultancy. He has appeared on CNN, given keynote addresses to Microsoft, Disney, and ABC, and authored the international business bestseller, Selling the Invisible, which was named one of the top ten business and management books of all time. His subsequent Business Week bestsellers on customer service, The Invisible Touch and What Clients Love, brought his total sales worldwide to over 700,000 copies in 23 languages. Other bestselling books by Harry Beckwith are You, Inc. and Unthinking.
Harry Beckwith is the founder and director of Beckwith Partners. Beckwith Partners advises financial and professional service clients on positioning, branding, consumer retention, communication strategies, and technology. The firm's work has been featured in Newsweek, The Wall Street Journal, BusinessWeek, Inc., Advertising Age and AdWeek, and has won The American Marketing Association's highest honor, the Effie.
Drawing on 25 years experience with service industry organizations and extensive work with many Fortune 500 companies, Harry shares anecdotes and new approaches that help organizations reach new heights. Using unique examples, Harry clearly isolates the four keys to growing a service business in presentations that are sincere, engaging, witty, moving, and in the end, enormously inspiring.
Best-selling author and world-renown authority on customer loyalty and service innovation
Chip Bell has helped many Fortune 100 companies dramatically enhance their bottom lines and marketplace reputation through innovative customer-centric strategies that address the needs of today’s picky, fickle, vocal and “all about me” customers. Dr. Bell reveals the best practices from the organizations leading the customer loyalty charge, giving audiences powerful cutting-edge ideas and unique strategies they can put into practice the minute they leave his keynote. Bell’s impact on audiences is nothing short of extraordinary: over 80% of the groups who hear him bring him back. Always customer-centered, Bell customizes all his presentations to meet unique organizational needs through a background study, pre-event conference call, and phone interviews to better understand specific audience needs and challenges.
He is considered a world-renowned authority on customer loyalty and service innovation, writing over 600 articles for many business journals, magazines, and blogs. He has appeared live on CNN, CNBC, CBS, Fox Business, Bloomberg TV, ABC, NPR Radio and his work has been featured in Fortune, Businessweek, Forbes, Fast Company, Inc. Magazine, Wall Street Journal, USA Today, CEO Magazine and Entrepreneur. He has authored eight national best-selling books including: Managing Knock Your Socks off Service (now in its 3rd edition); Customers as Partners; Magnetic Service; Take Their Breath Away: How Imaginative Service Creates Devoted Customers: The 9½ Principles of Innovative Service; Wired and Dangerous: How Your Customers Have Changed and What to Do about It; and Sprinkles: Creating Awesome Experiences Through Innovative Service. His newest book is the best-selling Kaleidoscope: Delivering Innovative Service That Sparkles. His books have won major awards and been endorsed by the CEO or presidents of such companies as Zappos, Starbucks, Four Seasons Hotels, Ritz-Carlton Hotels, Build-A-Bear Workshops, JetBlue, Marriott, Ultimate Software, WestRock Chick-fil-A, Wolfgang Puck Worldwide, Morgan Stanley, Nationwide, Dell Computer, Kimpton Hotels and Southwest Airlines.
Entertainer and speaker on innovation, author of Advantage Play: A Manager's Guide to Creative Problem Solving.
Educated at the University of Toronto (BA), the University of Western Ontario (LLB), and the London School of Economics (LLM), David Ben retired from practicing tax law to pursue his passion for creativity, performing and community. As a magician, David was the sole protégé of Ross Bertram - one of the great sleight-of-hand artists of the twentieth century. David is a member of London's prestigious Magic Circle and has performed throughout the United States, Canada, England and Japan. In addition to performing magic, David acts as a keynote speaker on creativity, innovation and problem solving. A feature presenter at The Walrus Talks (Performance), IdeaCity, and a two-time presenter at the Smithsonian, David has addressed a broad range of associations and corporate clients in the United States and Canada.
David was the co-writer (along with Canadian broadcast icon Patrick Watson), performer and producer of The Conjuror (Shaw Festival, Theatre ROM, Isabel Bader Theatre) and The Conjuror's Suite (Salon ROM, Charlottetown Festival), Tricks (Artword Theatre) and Natural Magick (Luminato Festival). David has made numerous television appearances and was also the subject of an award-winning documentary film
A Conjuror in the Making that aired on Breakfast with the Arts on the A&E Network and on Adrienne Clarkson Presents on the CBC.
David is the author of four books. His first, Advantage Play: A Manager's Guide to Creative Problem Solving, examines magicians, card cheats and psychics as models of creativity and pragmatic problem solving and was published by Key Porter Books. His second, Tricks, was a how-to book for magicians published by Squash Publications. His third book was Dai Vernon: A Biography, the first volume of a long-awaited portrait of the life and times of the most influential magician of the twentieth century. The fourth, a landmark book, Zarrow: A Lifetime of Magic, a portrait and technical retrospective of one of magic's most revered arrangers, Herb Zarrow. David will soon complete the business biography of Allan Slaight scheduled to be published in 2013. David is also the author of several articles and essays published in several journals including the Canadian Literary Review, Genii, A Conjuror's Magazine and Magicol: A journal of magic history and collectibles.
David is also a consultant for a variety of film, television, print and theatre projects including The Shaw Festival's production of Ragtime, Soulpepper Theatre's production of Tom Stoppard's Travesties and Rosencrantz and Guildenstern Are Dead, Brian Johnson's short film based on Denis Lee's book of poetry Yes/No, and Michael Ondaajte's award winning novel, Divisadero.
David is the co-founder and Artistic Director of Magicana a performing arts organization and registered charity dedicated to studying and promoting magic as a performing art. He spearheaded My Magic Hands, a program designed to use the process of learning, practicing and performing magic as an introduction to creativity and the arts for underprivileged and disadvantaged children; and Senior Sorcery an intergenerational initiative to bring live theatre to isolated seniors in their homes and community.
Adventure racer, firefighter, speaker on leadership and teamwork.
Robyn Benincasa - NYT Best-Selling Author of How Winning Works: 8 Essential Leadership Lessons from the Toughest Teams on Earth and World Champion Adventure Racer - accepts full blame for inspiring people to do insane things like climb Mount Kilimanjaro, run their first triathlon, start their own adventure racing teams, or start their own businesses. This is, after all, who she is and what she does: Robyn Benincasa inspires people to do amazing things. Her unforgettable presentations have taught countless high-performance leaders all over the world about
Building World Class Teams and the
followership skills necessary for dynamic role shifting and true teamwork.
Benincasa has made an art form of extreme performance by competing and winning at the highest levels of sport and business. Revered as one of
California's Fittest Women, she spent her youth competing at the state and national level in gymnastics, diving, cross country, and judo, in which she became a national champion. Soon after earning a Marketing degree from Arizona State University, Robyn
started at the top in a Fortune 500 pharmaceutical company where she earned the prestigious
Rookie of the Year award.
While consistently achieving top sales in her day job, Robyn completed six Ironman races, with two podium finishes. Then the adventure race bug bit.
In her 15-year career as a professional adventure racer, Robyn Benincasa has competed in close to 40 expedition-length events - gnarly, multiday, multisport killers such as Primal Quest and Eco-Challenge. She has biked through jungles in Borneo, climbed Himalayan giants in Nepal, trekked across lava fields in Fiji, rafted rapids in Chile - and racked up multiple world championship titles along the way. In her spare time, Robyn, is a full-time firefighter in San Diego, on the nation's first all-female crew.
NBC, ABC, CNN, ESPN, USA Network, Discovery Channel, Outdoor Life Network, PBS and FOX have all featured Robyn and her amazing accomplishments. Add to those network credits editorials in Fast Company, Sport Illustrated, Vogue, Corporate & Incentive Travel, The New York Times, Outside, and Harper's Bazaar.
Benincasa launched World Class Teams and its sister company Flashover Seminars to bring her unique and inspiring perspective on teamwork to the corporate world via keynotes, seminars and teambuilding programs. Starbucks, Boeing, Lockheed Martin, Aramark, Honda/Acura, Tony Robbins, Allianz, Wal-Mart, Timberland, Napster, AT&T and Earthlink rely on Robyn's
Extreme Performance: Why Winners Win,
High Performance Leadership and her signature program
The 8 Essential Elements of Human Synergy.
Robyn Benincasa founded the Project Athena Foundation, a nonprofit dedicated to helping women who've endured medical setbacks achieve their athletic dreams, whether it means climbing Mount Kilimanjaro or running a local 10K. The goal? To encourage survivors not just to survive - but to thrive in the wake of their diagnoses.
Andrew Bennett is an unique speaker who understands business, leadership, culture, transformation and the power of the heart and mind. His insights are backed by research and presented using magic tricks and an easy-to-use Transformation Framework of principles and tools. Magic and stories from his personal and professional experience put people in a place of openness. In a flash people are rethinking possibilities and obstacles, opening the door to innovative thinking. They let go of blame and discouragement and step up to personal responsibility.
With over two decades experience as a global leadership and organizational culture consultant, Andrew is also an executive coach working with clients all over the world including Fortune 100 companies like Ford Motor Company, Marriott, GE Healthcare, and organizations of all sizes, public and private, including government, education, health care and non-profit. He has been involved in nearly 40 major organizational transformations with these clients over the last 20 years.
Andrew is a former corporate executive with a Fortune 100 company who started his career as H. Ross Perot’s personal assistant. Eight years later he led a $65 million business in Australia.
A magician for 45 years, Andrew is a Member of The Magic Circle, the oldest and most prestigious society of magicians in the world. Members include David Copperfield, David Blaine, Johnny Carson, and Cary Grant.
When Ty was 21 years old he started a business with his brother Scott, which they built to over $20 million in annual revenue while still in their twenties. He was recently featured in Utah Business Top 40 Under 40.
Ty currently sits on several boards, including two non-profits. He will also be serving as the President of The Mountain West chapter of The National Speakers Association beginning in July.
As a speaker Ty is a young, fresh voice with a fun, engaging style. He speaks on Leadership, Influence, Entrepreneurship and Storytelling, and has shared the stage with celebrities, world renowned thought leaders and recently with President Bush and President Clinton.
Ty is the author of The Power of Influence as well as his newest book - The Power of Storytelling. His message is changing lives and reaching people around the world.
Michael Bergdahl is a professional international business speaker, author and turnaround specialist. Bergdahl worked in Bentonville, Arkansas for Walmart, as the Director of “People” for the headquarters office, where he worked directly with Walmart’s founder Sam Walton. It was Sam Walton who gave Bergdahl the nickname, “Bird Dawg!” Previous to Walmart he worked in the FMCG Industry for PepsiCo’s Frito-Lay Division in the sales organization and headquarters staff assignments. He is a turnaround specialist who participated in two successful business turnarounds as VP of HR at both American Eagle Outfitters and Waste Management. Bergdahl has more than 25 years of HR experience, and he has received the Senior Professional in Human Resources (SPHR) lifetime certification from SHRM. He is a graduate of the Pennsylvania State University with a Bachelor of Arts Degree in Sociology / Behavioral Science.
Michael Bergdahl is considered to be an authority on the best practices of Walmart & Sam Walton. He has been interviewed on CNN, CNBC, CNN FN, MSNBC, CNN International, Univision, CBS National Radio, and Bloomberg TV. He has participated in internationally televised news debates on “Power Lunch,” “On the Money,” “Morning Call,” and “Closing Bell.” Articles written by him, and articles written by others about him, have been published in business newspapers and magazines around the world. He has written articles for Hardware Retailer Magazine (NRHA), Progressive Grocer Magazine, Sweden’s Butikstrender Magazine, and the Retailer Association of India: STOrai Magazine. Bergdahl is the moderator of two LinkedIn discussion groups called, “Walmart’s Best Leadership Practices” and “Sam Walton’s Best Leadership Practices” with a combined membership of 14,000 worldwide members including: Retailers, FMCG/CPG Product Manufacturers/Suppliers, HR Professionals, Supply Chain Professionals. He has more than 3000 followers on LinkedIn.
He wrote his first book about “The Strategies of the World’s Largest Company,” titled: What I Learned from Sam Walton: How to Compete and Thrive in a Walmart World (2004). His second book is written about “The Tactics of the World’s Richest Man,” titled The 10 Rules of Sam Walton: Success Secrets for Remarkable Results (2007). His third book is a 50th Walmart Anniversary Commemorative Edition titled The Sam Walton Way (Brighton Publishing 2012). His fourth book, High Expectations Are The Key To Everything was published by Jaico Books in India in September 2013, and it was published by Motivational Press in the USA in 2014.
Michael Bergdahl is a speaker with substance, who is one part business, one part inspiration, and one part storyteller. He presents Keynote Speeches, breakout sessions, half day programs, and full day Master Classes. He tailors his speeches to fit the conference theme. His Full Day Master Classes are designed to teach others the Best Practices of Walmart. In his speech, “Picking Walmart’s POCKETS,” Bergdahl unveils the best practices of Walmart, and the success secrets of Sam Walton. Audience members will learn the “Tactics of the World’s Richest Man, Sam Walton,” and the “Strategies of Walmart, the World’s Largest Company.” He also presents an inspiring keynote speech about “Bringing Out the Best in You” based on his newest book, High Expectations Are The Key To Everything.
Michael has spoken at association conferences, public events, customer conferences, and private company meetings in the USA and Internationally to Retailers, Non-Retailers, Manufacturers, Suppliers, and B2B. He speaks to a wide variety of audiences including Sales, Customer Service, IT, Supply Chain/Logistics, Franchisees, Financial Services, Real Estate Developers, Property Managers, Leasing Agents, Retail Managers, Brand/Marketing Professionals, Loss Prevention Specialists, Human Resources, Plant Managers, Engineers, DC Managers, Operations Managers, Product Manufacturers / Suppliers / Buyers, Pharmacists, Bankers, Credit Union Directors, Presidents, Entrepreneurs, College Professors, College Students & College Commencement, CEO’s, CIO’s, CTO’s, and CFO’s. He has spoken at events for Walmart’s current suppliers, and its direct competitors, who are interested in improving their ability to compete successfully in a Walmart “Big Box” World!
Author of Win-Win Negotiations in the Financial Industry, offers sales motivation and relationship marketing.
Jasmin Bergeron is the professor of Marketing at the University of Quebec in Montreal. He started his career as a financial advisor, and has presented in over 1000 conferences, seminars and courses in more than twelve countries.
Jasmin Bergeron obtained his Ph.D. in Business Administration, majoring in Marketing from Concordia University and completed his Master in Business Administration (MBA), majoring in Marketing, at the University of Quebec in Montreal. Both his MBA and Ph.D. theses were conducted in the financial industry.
He authored or co-authored five books, twenty-five scientific researches, twenty case studies, and more than 100 newspaper articles on bank marketing, sales motivation, relationship marketing, and professional selling techniques. Some of his books include Win-win Selling in the Financial Industry, Selling and Counseling in the Insurance Industry, and Prospecting Strategies for Financial Advisers.
Brian Biro is known as America's Breakthrough Coach, and is a speaker and author on leadership, thriving on change, and team building. He has delivered over 1,200 presentations around the world over the last 20 years. A major client described Brian Biro best when
Brian Biro has the energy of a ten-year-old, the enthusiasm of a twenty-year-old, and the wisdom of a seventy-five-year-old.
A former vice-president of a major transportation corporation and the author of nine books including bestseller, Beyond Success!, Brian was rated #1 from over 40 Speakers at four consecutive INC. Magazine International Conferences.
With degrees from Stanford University and UCLA, Brian Biro has appeared on Good Morning America, CNN's Business Unusual, and the Fox News Network and as a featured speaker at the Disney Institute in Orlando. He was recently named one of the top 100 most inspirational graduates of the UCLA Graduate School of Business in honor of their 75th Anniversary.
Author of The One-Minute Manager series, a much sought-after author, business and leadership consultant.
Few people have influenced the day-to-day management of people and companies more than Ken Blanchard. A prominent, sought-after author, speaker, and business consultant, Dr. Blanchard is universally characterized by his friends, colleagues, and clients as one of the most insightful, powerful, and compassionate individuals in business today. Ken is one of the most influential leadership experts in the world and is respected for his years of groundbreaking work in the fields of leadership and management.
Dr. Ken Blanchard is the co-founder and Chief Spiritual Officer of The Ken Blanchard Companies, an international management training and consulting firm that he and his wife, Margie Blanchard, began in 1979 in San Diego, California. In addition to being a renowned speaker and consultant, Ken also spends time as a visiting lecturer at his alma mater, Cornell University, where he is a trustee emeritus of the Board of Trustees.
Starting with his phenomenal best-selling book, The One Minute Manager, co-authored with Spencer Johnson, which has sold more than 13 million copies and remains on best-seller lists, to Raving Fans, Gung Ho!, and Whale Done!, Ken's impact as a writer is far reaching. His books have combined sales of more than 18 million copies in more than 25 languages. Leading at a Higher Level, published in 2006, Know Can Do!, published in 2007, and The One Minute Entrepreneur, published in 2008, have been received with much critical acclaim.
Ken has received many awards and honors for his contributions in the fields of management, leadership, and speaking. The National Speakers Association awarded him its highest honor, the
Council of Peers Award of Excellence. He was inducted into the HRD Hall of Fame by Training magazine and Lakewood Conferences, and he received the Golden Gavel Award from Toastmasters International. Ken also received The Thought Leadership Award for continued support of work-related learning and performance by ISA, The Association of Learning Providers. Ken has been inducted into Amazon's Hall of Fame as one of the top 25 best-selling authors of all time. The business school at Grand Canyon University bears his name. In addition, Ken teaches students in the Master of Science in Executive Leadership Program at the University of San Diego.
Born in New Jersey and raised in New York, Ken received a master's degree from Colgate University, and a bachelor's and PhD from Cornell University. An avid golfer, Ken belongs to the Loch Lomond Golf Club in Scotland.
Amy Blankson is the only person to be named a Point of Light by two Presidents (President Bush and President Clinton). She received a Presidential appointment to serve a five-year term on the Board of Directors of the Corporation for National Service, and was one of the youngest delegates to the Presidents’ Summit for America’s Future.
Amy received her BA from Harvard and MBA from Yale School of Management. She went on to co-found the Future of Philanthropy Conference at Yale University, and in 2007, joined GoodThink on the ground floor to develop and scale the company as it sought to bring the science of happiness to life.
Drawing on over 17 years of management and consulting experience with businesses, foundations, and nonprofits, Amy Blankson brings both passion and practicality to GoodThink. She is currently doing research in partnership with Google to determinehow to make positive psychology strategies stick and create sustainable positive change.
Amy is the author of the award-winning children’s book Ripple’s Effect, and has three beautiful daughters who teach her about the joy of positivity and the importance of gratitude on a daily basis.
Grand prize winner of the Daily Record's Top Innovator of the Year Award, speaker on creating innovation Culture.
Wharton and Oxford-educated, Alexander Blass is an internationally acclaimed American innovator and entrepreneur. He has traveled to over 50 countries and appeared in hundreds of media outlets. He is the grand prize winner of the Daily Record's Top Innovator of the Year Award, which credited him with
revolutionizing charitable giving for inventing person-to-person giving
technology on the Internet. He presently serves as CEO of Alexander Blass International, an executive education and training firm based near Washington, DC.
Alexander keynotes some of the world's most prestigious conferences on innovation/creativity, leadership/change, business development and entrepreneurship. Examples include the Abu Dhabi Innovation Forum, the World Management Forum, the European Conference on Creativity and Innovation, the Stars of Business Awards in Dubai, the Kingdom of Saudi Arabia Entrepreneurship Summit, EPIC in New York, ExpoMeetings in Mexico, HR SUMMIT in Singapore, INNOCONF in Malaysia, the Business Leadership Forum in South America, and IBM INNOVATE in India to an audience of 2,000 people.
Alexander also received the Baltimore Business Journal's Top 40 Under 40 Executives Award and the Daily Record's Influential Marylanders Award. He was honored as Entrepreneur-in-Residence at the Wharton School of Business.
Previously, Alexander was a venture capitalist, strategy consultant, and software developer, beginning his career at KPMG Consulting. During his tenure as a venture capitalist, one of the fund's portfolio companies went from a $500,000 fund investment to a nearly $500 million all-cash acquisition by a Fortune 50 corporation. He has worked with leading organizations on opportunities totaling over $1 billion, and made investment recommendations on over $100 million of emerging technologies for the U.S. government as an invited expert at the National Science Foundation.
He has appeared in the Wall Street Journal, MSNBC, Associated Press, BusinessWeek, FOX, The Independent, Voice of Africa, Khaleej Times, Dubai Eye, HRM Asia, Portafolio, and many more.
Alexander received an MBA from Oxford University in England. He also holds a Master of Science degree in electrical engineering from the University of Pennsylvania, where he concurrently studied at the Wharton School of Business.
Rocky Bleier’s story - a gripping tale of courage on both the football fields of America and the battle fields of Vietnam - has held audiences in rapt attention for years. Yet, the motivational message behind it, detailing how ordinary people can become extraordinary achievers, defines success in the new American century.
With the same optimism, sense of humor and steadfast determination that were his trademarks as a Pittsburgh Steelers running back, Rocky Bleier takes audiences from his early years through his professional career and talks about the lessons he learned along the way….lessons that we can all benefit from.
Not falling within the ideal of what a running back should look like, Bleier had to run harder and play smarter to be able to stand out. Despite his drive and ability to make the big play, the Pittsburgh Steelers only considered him a late round pick. But before the season ended that first year, he was drafted again - this time by the United States Army. At the height of the Vietnam War, Bleier was thrust into combat early and was seriously wounded when his platoon ran into an ambush. Receiving wounds from both rifle fire and grenade fragments in his legs, he was barely able to walk and his professional football career seemed to have ended before it began.
For more than two years, he drove himself. Little by little, he overcame obstacles and fought his way back. He not only made the Pittsburgh Steelers, but also eventually became a starting running back on a team that won four Super Bowls and became the greatest football team of the 20th century.
The hard lessons Rocky Bleier learned early in his life, and that helped him overcome adversity and reach his goals, have paid off after football. These lessons are seen between the lines in the popular book on his life, Fighting Back.
A sought-after financial commentator, member of the Princeton University faculty, author of 17 economic books.
Alan S. Blinder is the Gordon S. Rentschler Memorial Professor of Economics and Public Affairs at Princeton University. He is also Vice Chairman of the Promontory Interfinancial Network, and a regular columnist for The Wall Street Journal.
Dr. Blinder served as Vice Chairman of the Board of Governors of the Federal Reserve System from June 1994 until January 1996. In this position, he represented the Fed at various international meetings, and was a member of the Board's committees on Bank Supervision and Regulation, Consumer and Community Affairs, and Derivative Instruments. He also chaired the Board in the Chairman's absence. He speaks frequently to financial and other audiences.
Before becoming a member of the Board, Dr. Blinder served as a Member of President Clinton's original Council of Economic Advisers from January 1993 until June 1994. There he was in charge of the Administration's macroeconomic forecasting and also worked intensively on budget, international trade, and health care issues. During the 2000 and 2004 presidential campaigns, he was an economic adviser to Al Gore and John Kerry, and he continues to advise numerous Democratic politicians. He also served briefly as Deputy Assistant Director of the Congressional Budget Office when that agency started in 1975, and testifies frequently before Congress on a wide variety of public policy issues.
Dr. Blinder earned his A.B. at Princeton University in 1967, M.Sc. at London School of Economics in 1968, and Ph.D. at Massachusetts Institute of Technology in 1971- all in economics. Dr. Blinder has taught at Princeton since 1971, and chaired the Department of Economics from 1988 to 1990. He was the Founder and either Director or Co-Director of Princeton's Center for Economic Policy Studies from 1989 to 2011.
Author or co-author of 20 books, including the textbook Economics: Principles and Policy (with William J. Baumol), now in its 12th edition, from which well over two and a half million college students have learned introductory economics, Dr. Blinder has also written scores of scholarly articles on such topics as fiscal policy, monetary policy, and the distribution of income. He also appears frequently on PBS, CNBC, CNN, Bloomberg TV, and elsewhere.
Dr. Blinder was previously President of the Eastern Economic Association and Vice President of the American Economic Association. He is a member of the board of the Council on Foreign Relations, a member of the Economic Club of New York, the Bretton Woods Committee, and the Bellagio Group, and a former governor of the American Stock Exchange. Dr. Blinder also serves on academic advisory panels for the Federal Reserve Bank of New York and the Hamilton Project.
He has been elected a Distinguished Fellow of the American Economic Association, and a member of the American Philosophical Society, the American Academy of Arts and Sciences, and the American Academy of Political and Social Science.
Jeanne Bliss pioneered the Chief Customer Officer position, holding the role for over twenty years reporting to the Chief Executive Officer at Lands’ End, Allstate, Coldwell Banker, Mazda and Microsoft Corporations, where she moved the customer to the strategic agenda, redirecting priorities to create transformational changes to each brands’ customer experience. She has driven achievement of 95 percent loyalty rates, improving customer experiences across 50,000-person organizations. Since 2002 Jeanne’s led CustomerBliss, a preeminent customer experience consultancy guiding companies to achieve customer-driven growth. Jeanne is the co-founder of the Customer Experience Professionals Association, established to advance the worldwide discipline of customer experience and develop customer experience practitioners. Her best-selling books are Chief Customer Officer: Getting Past Lip Service to Passionate Action (2006), and I Love You More than My Dog: Five Decisions that Drive Extreme Customer Loyalty in Good Times and Bad (2011). She is a worldwide keynote speaker sought frequently by major media for her point of view.
Culinary adventurer, chef, artist and seven time Guinness World Record holder Bob Blumer is the creator and host of the television series Surreal Gourmet, and Glutton for Punishment, and a producer and host of World's Weirdest Restaurants. His shows air in over twenty countries world-wide.
In World's Weirdest Restaurants, the passionate and indefatigable gastronaut circles the globe in his quest to find the world's weirdest and wackiest restaurants. Some of his discoveries include a Japanese isakaya where Macaque monkeys serve beer, a New York City pop-up where patrons dine in the nude, and Modern Toilet in Taipei where curry is served in miniature porcelain toilet bowls.
On Surreal Gourmet and in his books, Bob transforms ordinary ingredients into wow-inspiring dishes through simple cooking methods and whimsical presentations. Along with his iconic Toastermobile, they have become his culinary trademark. Blumer's artful approach to cooking, confidence-inspiring instructions, and contagious enthusiasm endear him to a loyal following in North America, Asia, and Europe - territories where he travels regularly.
On Glutton for Punishment, Bob channels his passion for food and his competitive nature into a series of culinary adventures that are inspiring, entertaining and often amusing. In every episode, he has five days to learn a physically daunting culinary skill, then he is thrown to the wolves as he competes in a related professional competition, or attempts to rise to the occasion of a challenge. In the fifth and final season of the show, Bob successfully broke or established seven food-related Guinness World Records.
Bob is also the author of five acclaimed cookbooks and the co-author of the best-selling Pizza on the Grill.
His most recent book Glutton for Pleasure: signature recipes, epic stories and surreal etiquette was summed up
by Publisher's Weekly as
Equal parts memoir, lavish art book, multi-genre soundtrack and culinary tour de
Bob has been an ambassador for Second Harvest in Toronto for 5 years, and helps to raise funds for several other noble causes. He also makes personal appearances and presents his signature surreal meals around the globe. In 2013 he returned to his artistic roots, creating a show of 25 surreal wine glasses and decanters that he exhibited in Napa, CA, and designing a Surreal Gourmet Suite for Toronto's legendary Gladstone Hotel. When he is not traveling for work or pleasure - which is most of the time - the transplanted Canadian cycles daily in the canyons near his home in the Hollywood Hills, doing his best to stay in shape for his next big adventure.
CEO of futurethink Lisa Bodell is the bestselling author of Kill the Company, and her latest Why Simple Wins. She is a recognized global leader on innovation foresight and change management, whose keynotes leave audiences inspired with a vision and armed with tools towards action. A dynamic speaker and futurist, Lisa Bodell has brought innovation to life for Google, Cisco Systems, Citigroup, Merck, Fidelity, Accenture and the U.S. Navy. Her presentations are frequently the highest-rated sessions at conferences, as she engages audiences and empowers them with practical tools, tips, and resources to start innovating immediately.
Bodell’s takeaways are proven transformational methods that she and her team at future think, an innovation-training firm, have successfully implemented with Fortune 500 companies around the world. The characteristics that define Bodell as a successful global speaker are the same as those that define her success as a CEO, a laser-focused ability to provide radical thinking and offer on-the-spot business solutions, with an inspired vision thatmotivates people to action.
Her new book and keynote: WHY SIMPLE WINS: Escape the Complexity Trap and Get to the Work that Matters, is a sought-after topic at every organizational level. In her presentation, Bodell shares tools and takeaways on how organizations and individuals can eradicate complexity and allow Simplicity to be their new operating system, and North Star towards an innovative workplace culture.
With a deep understanding of best practices across industries Lisa Bodell has contributed her expertise to a wide variety of media, including: Fast Company, WIRED, The New York Times, Inc., Bloomberg Businessweek, Forbes, Harvard Business Review, The Huffington Post, FOX News, and CNN.
Lisa Bodell serves on the Board of the NSA, is a member of the Global Agenda Council for the World Economic Forum and is an adviser on the Board of the Association of Professional Futurists. She has taught at both American University and Fordham University, and has served as an adviser on Novartis’ Diversity and Inclusion Board in Basel
Author and Keynote Speaker on Marketing, Change, and Innovation
René Boender is an renowned and inspiring speaker - capturing his audience right from the start.
He began his career in marketing and advertising in his early twenties. The US-based agency McCann discovered his talent and immediately threw him into the deep end of the international advertising market. He was responsible for their largest accounts: Black & Decker, Coca-Cola, CNN, L’Oréal, H&M, and Levi’s. In the late-80's, people called him the “Rainmaker on Madison Avenue,” the best new business driver in advertising.
In the early 90's, René Boender started his own successful agency: BBCW. After ten more years in business he then started to give talks at international conferences and worked as a guest lecturer - and he continues to be involved in several high profile projects.
From 2012 - 2014, René Boender was named the best foreign speaker in the USA with his keynote “The Chance to Change is now.” As the author of the bestselling Great to Cool René Boender shares his knowledge, his experience and vision. He focuses on increasing business happiness and believes that everything hinges on the power of communication. Furthermore, he is an expert on ‘Generation Z’ and published a best-selling book on this target group, which made it to number one on the top 100 management books list - twice! Again a big success, René Boender’s third book, Cool is Hot, also rose to number one!
René’s professional vision and energetic communication skills enable him to give exciting talks and connect with his audience. René Boender speaks on various topics. He looks at the way one deals with difficulties and helps you to start with yourself and take the reins. His keynotes are about pushing boundaries and the courage to change.
Consultant and Speaker on Leadership, Peak Performance, and Change Management
Eric Boles is the president of The Game Changers Inc., a training and development company dedicated to maximizing the human asset. Through assessment, consulting, coaching and corporate training, The Game Changers Inc. has set the standard for helping organizations enhance their culture and develop greater levels of commitment and performance.
Eric Boles is also a highly acclaimed keynote speaker and consultant for some of the most recognized and respected organizations in the world. His insights on Leadership, Peak Performance, Team Dynamics, and Managing Change has been shared with clients such as Dunkin’ Donuts, Nationwide Insurance, AVIVA Insurance, Alaska Airlines, State Farm Insurance, Starbucks Coffee, USAA, MetLife, and Novo Nordisk . Eric also speaks to a variety of organizations and associations, including those in sales, education, government, healthcare, manufacturing and financial services.
Prior to becoming an authority on high performance, Eric learned many principles of team dynamics and leadership from his experience playing in the National Football League (NFL) with the New York Jets and the Green Bay Packers. While in the NFL, he had the privilege of being coached and mentored by some of the finest coaches and players in the game.
Eric is an avid sports fan, golfer and reader. He is married to his wife Cindy, and they have two daughters, Taylor and Madison.
Mr. Accountabilitybecause of his ability to inspire, engage and entertain audiences with his stories that will touch every emotion.
Walter has catapulted as one of the world's most preeminent thought leaders on personal and corporate accountability with a presentation style that is in a class all by itself. Through his keynotes, training systems and product resources, he travels the world transforming organizations into a culture of accountability. Walter teaches how accountability creates engagement, assists in teamwork, and increases productivity which ultimately drives results.
Walter is a Certified Speaking Professional (CSP). Walter has received many accolades within the professional speaking industry such as: Speaker of the Year by Minnesota Meetings and Events Magazine, Program of the Year by Meeting Professionals International's Dallas/Ft. Worth Chapter and more recently listed by Meetings & Conventions Magazine as one of meeting planners' favorite speakers listed alongside speaking legends such as: Colin Powell, the late Stephen Covey and the late Zig Ziglar to name a few. Speaking.com listed Mr. Accountability in their top 5 for motivation.
In 2013 Walter appeared as the host on The Food Network's Giving You the Business. This franchise competition show was broadcast in the United States and Canada.
Before developing a training and development company, Walter enjoyed an 8 year career in professional basketball. Walter played college basketball at The University of Minnesota and professionally for the Dallas Mavericks, Utah Jazz and Detroit Pistons. He also enjoyed stints throughout Europe in Greece, Italy and Germany.
Walter's vast life experiences have made him an expert in the development of strong teams and personal success and development. Walter lives with his wife and business partner Antoinette and their 3 children, Wesley, Kendall and Cori. Their family splits time between Minneapolis, MN and Palm Beach Gardens, FL.
Bestselling Author and Speaker on Communication and Leadership
Dianna Booher works with organizations to increase their effectiveness through clear communication and with leaders to increase their impact by a stronger personal presence.
She is a prolific author of 46 books, published in 26 languages, with nearly 4 million copies sold. Her latest books include:
Several have been major book club selections. Her work is also widely available in audio, video, and online courseware.
Major Media: Good Morning America, The Wall Street Journal, USA Today, Fast Company, Forbes.com, Investor's Business Daily, Bloomberg, NPR, CNN International, FOX, CNBC, The New York Times, Washington Post, the LA Times, Chicago Tribune, Industry Week, Success, and Entrepreneur have interviewed her for opinions on critical workplace communication issues. She also a regular blogger for The Huffington Post and The CEO Magazine.
Founder of International Training Company: As founder of Booher Consultants and more recently Booher Research, Dianna and her staff of trainers have taken her communication principles and techniques to hundreds of organizations around the world. Communication programs offered by Booher Consultants, her former training company, include business and technical writing, proposal writing, sales presentation skills, interpersonal skills, customer service, resolving conflict, effective meetings, and listening.
National Awards: Dianna delivers very focused programs addressing clients’ specific communication needs as well as keynotes on other personal growth topics. She has spoken to audiences on six continents.
IBM has honored Dianna with its Star Quality Award, given to the highest rated external supplier of professional education. Booher was also named Frito-Lay's Vendor of the Year. She also received the New York Film Festival's Cindy Award for her elearning series. Executive Book Summaries included Dianna’s Cutting Paperwork in the Corporate Culture in their "Best of the Best Business Books of the Decade." Additionally, Successful Meetings magazine named Dianna on its list of “21 Top Speakers for the 21st Century.” Executive Excellence Publishing named her as one of the “Top 100 Thought Leaders” and one of the “Top 100 Minds on Personal Development.”
Communication expert and author of How To Connect In Business in 90 Seconds or Less.
Nicholas Boothman spent more than 35 years studying the way people connect, communicate face-to-face and collaborate through teamwork. A former fashion and advertising photographer who dealt with hundreds of new faces a week for clients like AT&T, Revlon and Coca-Cola, he now shows businesses around the world how to naturally connect and build trust, from first impressions to profitable relationships, and all the communicating in-between.
Today The New York Times calls him
Dale Carnegie for a rushed era. The Economist Magazine's Matthew Bishop calls him
truly inspirational, and Good Morning America says,
His book is my bible.
Nicholas has taught his revolutionary technique of
Rapport by Design to thousands of corporations, colleges and universities around the world including the Queens, Harvard and London Business schools.
A Licensed Master-Practitioner of Neuro Linguistic Programming, Nicholas is the author of 4 best-selling book, How to Make People Like You in 90 Seconds or Less, How to Connect in Business in 90 Seconds or Less, How to Make Someone Fall in Love with You in 90 Minutes or Less and Convince Them in 90 Seconds.
British by birth, North American by location, and Universal in his message, Nicholas Boothman brings a fresh perspective to connecting face-to-face in this impersonal age of high technology. His clients include: Ernst and Young, Bank of America, U.S. Dept of Justice, Arizona State University, Harvard Business School, Cognos, RE/MAX, National Bank, Sony, Merrill Lynch, Deloitte, Johnson & Johnson, Manulife, HSBC Bank, American Medical Association, Hertz Corporation, IBM, General Motors, and many others.
Former Fighter Pilot, Speaks on Leadership, Communication and Sales.
Major Anthony “AB” Bourke is a highly accomplished and decorated F-16 fighter pilot who flew tactical missions in service to our country all over the world. He has accumulated more than 2,700 hours of flight time in various high performance aircraft and was one of the first pilots to fly an F-16 in homeland defense efforts over New York City in the aftermath of September 11th.
Following his impressive military career, AB applied the tools and techniques that made him one of our nation's premier fighter pilots to the competitive world of business. He ascended rapidly to become the top producing mortgage banker in the Western US for a prominent lending institution. His success in the mortgage banking industry led to an opportunity with a California based start-up where his team dramatically grew annual revenue from $500,000 to $65M in just three years.
Following these two endeavors, AB combined his love of business with his passion for tactical aviation to build Afterburner Seminars, a global training company based on the lessons he learned in the military. While President & CEO, Afterburner grew into a best-in-class training company that was twice named one of Inc. magazine's 500 fastest growing companies.
Currently AB serves as CEO & Founder of Mach 2 Consulting and has shared his message of peak performance to more than 100,000 people in twelve different countries. AB brings his tactical knowledge and business acumen to the forefront of the management training world to share how fighter pilots, and other organizations where performance truly matters, can develop a feedback system to ensure continuous improvement and peak performance. His wealth of experience and ability to connect with audiences landed AB in Inc Magazine’s 100 Great Leadership Speakers for Your Next Conference.
Drew Boyd is co-author of Inside the Box: A Proven System of Creativity for Breakthrough Results. He is a recognized authority, thought leader, educator, and practitioner in the fields of innovation, persuasion, and social media. He is the Executive Director of the Master of Science in Marketing Program and Assistant Professor of Marketing and Innovation at the University of Cincinnati.
Drew spent seventeen years with Johnson & Johnson in marketing, mergers & acquisitions, and international development. He founded and directed J&J's Marketing Mastery Program, an internal 'marketing university' benchmarked by companies such as GE, P&G, Kraft, and Merck. Drew's focus was on raising competencies in the areas of strategic marketing, market management, and new product innovation. Of particular focus was teaching employees how to systematically invent new medical products and integrate the inventions into long-range strategic plans. Drew is an inventor himself, earning his first patent for a device that makes spine surgery easier.
Before Johnson & Johnson, Drew spent ten years with United Airlines, in sales, marketing, and strategic planning. He was one of the early pioneers of strategic partnerships between carriers that led to the creation of the Star Alliance.
Drew served as an officer in the United States Air Force and completed a distinguished tour of duty as a crew commander in the Nuclear Missile Force and a war planning officer of the Strategic Air Command. He won the ICBM version of the 'Top Gun' competition in 1980.
Drew graduated from the United States Air Force Academy in 1976 with a Bachelors of Science Degree in Management Science and Operations Research. He earned an MBA from the University of Chicago.
Dean of Boston College's Carroll School of Management, Speaker on Innovation & Leadership
Andy Boynton is Dean of Boston College’s Carroll School of Management, one of the world’s leading business schools, the author of several books and co-creator of DeepDive™, the world’s leading methodology for helping executives harness the power of teams to significantly improve problem-solving speed, innovation and results.
Prior to joining Boston College, Boynton was a professor of strategy at the International Institute for Management Development (IMD) in Lausanne, Switzerland for 10 years. At the IMD he led a faculty team and was program director of one of the world’s top ten Executive MBA programs, as recognized by Business Week.
Boynton has recently launched new research projects to explore how distinguished experts from a variety of knowledge-domains work with ideas to achieve professional success and improve their effectiveness in social networks. His latest book, The Idea Hunter: How to Find the Best Ideas and Make them Happen (Jossey-Bass), is based on this research and is co-authored with Bill Fischer and William Bole.
He has also published extensively on factors underlying high-performing teams across a variety of disciplines, including art, science, exploration, and design. His previous books include Virtuoso Teams: Lessons from Teams That Changed Their Worlds (Financial Times-Prentice Hall) and Invented Here: Maximizing Your Organization’s Internal Growth and Profitability (Harvard Business School Press).
He is a 1978 graduate of Boston College. Boynton earned his MBA and PhD at the Kenan-Flagler School of Business, Chapel Hill, North Carolina. He has served on the MBA faculty at the Kenan-Flagler School of Business and at the Darden School of Business, University of Virginia.
In addition to his publishing career and role as Dean of the Carroll School of Management, Boynton has over twenty years of experience speaking and designing powerful executive education sessions and seminars for firms around the world. He is often utilized by organizations looking to build more innovative and effective teams and his articles in this area have appeared in elite management journals such as Harvard Business Review, Sloan Management Review, and The California Management Review.
World-renowned expert in emotional intelligence and author of Emotional Intelligence 2.0
Dr. Travis Bradberry is the award-winning author of the #1 best selling book, Emotional Intelligence 2.0, and the cofounder of TalentSmart, a consultancy that serves more than 75% of Fortune 500 companies and is the world's leading provider of emotional intelligence tests and training.
His bestselling books have been translated into 25 languages and are available in more than 150 countries. Dr. Bradberry has written for, or been covered by, Newsweek, BusinessWeek, Fortune, Forbes, Fast Company, Inc., USA Today, The Wall Street Journal, The Washington Post, and The Harvard Business Review. Dr. Bradberry's latest book is Leadership 2.0.
Dr. Bradberry is a world-renowned expert in emotional intelligence who speaks regularly in corporate and public settings. Example engagements include Intel, Coca-Cola, Microsoft, Fortune Brands, Boston Scientific, the Fortune Growth Summit, The Conference Board: Learning from Legends, the American Society for Training and Development, the Society for Human Resource Management, and Excellence in Government.
Dr. Bradberry holds a Dual Ph.D. in Clinical and Industrial-Organizational psychology. He received his bachelor of science in Clinical Psychology from the University of California, San Diego.
Expert on change and leadership. Author of The Ring in the Rubble.
Dr. Bradt gained national attention in 2000 when Dr. Spencer Johnson, the renowned author of Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and in Your Life chose him as the leading speaker on the message of that blockbuster bestselling book which has sold over 20 million copies worldwide. "
Cheese" gave thousands of people the chance to get acquainted with Gary's extraordinary ability to cut through their frustration and fear and get to the heart of the matter; delivering powerful tools that help them adapt when going through change.
Gary Bradt had established a strong following as an executive coach and speaker long before Spencer Johnson asked him to be the messenger for his groundbreaking book. He began his leadership development career in 1987 with a respected leadership development consultancy. There he helped client companies launch proven leadership strategies and transformational processes which turned change and tough times into an opportunity to transform themselves and take performance to the next level.
His mantra - adapt and ignite! - is a rallying cry for success in these tumultuous times. He helps organizations adapt to new technologies and government regulations; inspires innovative thinking as industries consolidate; helps employees quickly adapt to major shifts driven by mergers, acquisitions or reorganizations; and gotten customers and employees alike to embrace a new product or service line.
Dr. Bradt earned his BA in psychology from Duquesne, University in Pittsburgh PA. He earned his doctorate in clinical psychology from Hahnemann
University and Hospital in Philadelphia, PA, which in 2007 honored him with the
Excellence in Professional Psychology award. Only the second graduate to be so recognized at the time, this award underscored Dr. Bradt's contributions to the field of professional psychology through his achievements as an author, leadership consultant/coach and world-class speaker.
Gary Bradt is author of The Ring in the Rubble: Dig Through Change and Find Your Next Golden Opportunity, which has earned high praise from reviewers and fellow change and leadership experts.
Author of 18 Minutes: Find Your Focus, Master Distraction, and Get the Right Things Done and speaker on leadership & personal growth.
Peter Bregman is the CEO of Bregman Partners, Inc., a firm which advises, coaches, and develops leaders at all levels to take powerful and ambitious actions to achieve the things that are most important to them and their organizations.
His most recent book is Four Seconds: All the Time You Need to Stop Counter-Productive Habits and Get the Results You Want, a New York Post top pick for your career in 2015. His previous book was the Wall Street Journal bestseller 18 Minutes: Find Your Focus, Master Distraction, and Get the Right Things Done, winner of the Gold medal from the Axiom Business Book awards, named the best business book of the year on NPR, and selected by Publisher’s Weekly and the New York Post as a top 10 business book. He is also the author of Point B: A Short Guide to Leading a Big Change and contributor to five other books. Featured on PBS, ABC and CNN, Peter’s articles and commentary appear frequently in Harvard Business Review, Bloomberg BusinessWeek, Fast Company, Psychology Today, Forbes, The Financial Times, CNN, NPR, and FOX Business News.
Peter began his career teaching leadership on wilderness and mountaineering expeditions and then moved into the consulting field with the Hay Group and Accenture, before starting Bregman Partners in 1998. Peter has advised CEOs and senior leaders in many of the world’s premier organizations, including Allianz, American Express, Brunswick Group, Goldman Sachs, Morgan Stanley, Deutsche Bank, JPMorgan Chase, FEI, GE Capital, Merck, Clear Channel, Nike, UNICEF, and many others.
Peter bases his work on the notion that everyone–no matter their job or level—has the opportunity to lead. Unfortunately, most don’t. There is a massive difference between what we know about leadership and what we do as leaders. What makes leadership hard isn’t theoretical, it’s practical. It’s not about knowing what to say or do. It’s about whether you’re willing to experience the discomfort, risk and uncertainty of saying or doing it. In other words, the critical challenge of leadership is, mostly, the challenge of emotional courage. Since 1989, Peter has trained and coached all levels of management and individuals to recognize their leadership, exhibit leadership behaviors, model and stimulate change, and foster growth of their own emotional courage as well as that of their teams and colleagues.
Peter earned his B.A. from Princeton University and his M.B.A. from Columbia University.
President of Eurasia Group, a political risk consulting firm; senior fellow at the World Policy Institute and columnist for the Financial Times.
Ian Bremmer is the president and founder of Eurasia Group, the leading global political risk research and consulting firm. He is a prolific thought leader and author, regularly expressing his views on political issues in public speeches, television appearances, and top publications. Dubbed the rising guru in the field of political risk by The Economist, he teaches classes on the discipline as Global Research Professor at New York University. His latest book focuses on the future of America's role in the world and will hit shelves in May 2015.
In 1998, Bremmer established Eurasia Group with just $25,000. Today, the company has offices in New York, Washington and London, as well as a network of experts and resources in 90 countries. Eurasia Group provides analysis and expertise on how political developments and national security dynamics move markets and shape investments across the globe. As the firm's president and most active public voice, Bremmer advises leading executives, money managers, diplomats and heads of state.
Bremmer is credited with bringing the craft of political risk to financial markets - he created Wall Street's first global political risk index (GPRI) - and for establishing political risk as an academic discipline. His definition of emerging markets - those countries where politics matter at least as much as economics for market outcomes - has become an industry standard. G-Zero, his term for a global power vacuum in which no country is willing and able to set the international agenda, is widely accepted by policymakers and thought leaders. Said Larry Summers, "Global political economy has no sharper or more prescient analyst than Ian Bremmer."
Bremmer actively discusses the intersection between politics and markets in speeches and the media. He has published nine books including the national bestsellers Every Nation for Itself: Winners and Losers in a G-Zero World and The End of the Free Market: Who Wins the War Between States and Corporations? He is a regular columnist for Reuters and the Financial Times A-List, and has written hundreds of articles for many leading publications. He appears regularly on CNBC, Fox, Bloomberg, CNN, the BBC, and other networks.
Bremmer earned a PhD in political science from Stanford University in 1994 and was the youngest-ever national fellow at the Hoover Institution. In 2007, Bremmer was named a Young Global Leader of the World Economic Forum, where he is the founding chairman of the Global Agenda Council on Geopolitical Risk. He is a Senior Fellow at the World Policy Institute and serves on the President's Council of the Near East Foundation, the Leadership Council for Concordia and the Board of Trustees of Intelligence Squared.
Bremmer grew up in Boston and currently lives in New York and Washington.
Renowned Economist and Speaker on Global Economic Outlook
Drawing from his thirty-five year career in international banking and finance; private equity investing; and senior-level policy-making in the White House and on Capitol Hill, Dr. Harry G. Broadman shares his insights on the fundamental drivers of prospective global market opportunities and investment risks. He is the CEO and Managing Partner of Proa Global Partners LLC, a global business strategy and investment advisory firm that develops and helps execute innovative approaches to capitalize on ‘first mover’ opportunities in emerging markets while mitigating commercial, corruption, and reputational risks.
Concurrently, Dr. Broadman joined the Faculty of Johns Hopkins University, where he is Director of the Council on Global Enterprise and Emerging Markets—a new practitioner-centered, independent, non-partisan forum for senior executives from around the world to candidly discuss how to best structure business alliances—at the graduate School of Advanced International Studies (SAIS) in Washington DC. He is also a Senior Fellow at Johns Hopkins’ Foreign Policy Institute.
He is also a monthly columnist on global business for Forbes, Newsweek (Japan), and Gulf News.
Dr. Broadman has published several books and authored numerous professional articles published in a wide array of peer-reviewed economics, foreign policy and law journals. His two most recent books are: Africa’s Silk Road: China and India’s New Economic Frontier and From Disintegration to Reintegration: Russia and the Former Soviet Union in the World Economy.
He is a life-time Member of the Council on Foreign Relations and a Member of the Bretton Woods Committee. He has structured investment transactions, negotiated trade agreements and advised government leaders in geographical diverse settings across the globe, including not only all of the advanced countries, but also, with few exceptions, in most emerging markets: Africa; China; India; Russia and the CIS; Eastern and Central Europe; the Balkans; Brazil and much of Latin America; almost all of East Asia, including Myanmar; and parts of the Middle East.
In late 2015 Dr. Broadman stepped down as Senior Managing Director at PricewaterhouseCoopers (PwC), where he founded and led PwC’s Management Consulting Emerging Markets Business Strategy Practice, which realized US$7 million in global annual fees and encompassed more than 25 professionals around the world. He also served as PwC’s Chief Economist.
Previously, Dr. Broadman was a business partner of former Secretary of State Madeleine Albright as Managing Director of the Albright Group (now Albright Stonebridge) and Albright Capital Management; Chief of Staff of the President’s Council of Economic Advisers; US Assistant Trade Representative; on the faculty of Harvard University; and a senior official at the World Bank Group, where he negotiated and executed some of the Bank Group’s largest loan operations, including those in China and East Asia; Russia and the CIS; the Balkans; and sub-Saharan Africa.
Dr. Broadman received an A.B. in economics and history, magna cum laude, from Brown University, where he was elected to Phi Beta Kappa, and an A.M. and Ph.D. in economics from the University of Michigan.