Ron Kaufman is the world's leading educator and motivator for uplifting customer service and building service cultures.
Rated one of the "Top 25 Who's Hot" speakers by Speaker Magazine, Ron presents powerful insights and global best practices from working with clients on every continent for more than twenty years. His energetic keynote speeches and workshops have inspired millions.
He is author of the New York Times and USA Today bestseller, Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet and 14 other books on service, business and inspiration. Ron is also the founder of UP! Your Service, a company that enables leaders and organizations to build Uplifting Service cultures for sustainable advantage.
Ron's experience and passionate commitment to results have been distilled into proven methods to help clients upgrade service performance and build strong service cultures. His unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, and USA Today.
Ron was invited to Asia in 1990 by Singapore Airlines and the government of Singapore to create and launch a national service quality training organization.
He is a graduate of Brown University, USA with studies in France, London and Berkeley, California. He is a professional member of the Author's Guild, Global Speakers Federation and International Association of Learning Providers.
Ron resides in Singapore and travels widely to promote and realize a vision of "Our world where everyone is educated and inspired to excel in service."
Katty (pronounced CAT-TEE) Kay is the lead anchor for BBC World News America. She is seen in America on nearly 300 Public Broadcasting Stations which carry BBC World News America broadcasts. Katty’s reports on the latest U.S. economic and political news are also carried by BBC News channels globally, giving her a vast international audience. In addition, Katty is also a frequent guest commentator on NBC’s Meet the Press as well as a regular guest and substitute co-host on MSNBC’s Morning Joe. She also hosted 100 Days on the BBC, covering the first 100 days of the Trump administration.
The daughter of a British diplomat, Katty grew up all over the Middle East. Her career with the BBC began in Zimbabwe in 1990 where she started filing radio reports for BBC World Service radio. From there she also covered the end of apartheid in South Africa. Katty then went on to work as a BBC correspondent in London, and later Tokyo, reporting on stories including the Kobe earthquake and the Japanese economic recession. She settled in Washington in 1996 where she took some time out from broadcast journalism to join The Times’ (the British newspaper) Washington bureau before returning to the BBC in 2002.
Katty is a popular speaker who addresses both current political events and also issues impacting women. Katty’s talks on American politics and global affairs offer the fresh perspective of someone who has lived in and reported from the Middle East, Africa, Asia, Europe, and now Washington, D.C. She looks beyond the headlines and provides valuable insights on the top stories making news right now — the challenges facing the President and Congress, the outlook for the next major U.S. election, global economic news, world trouble spots, diplomatic dustups, terrorism, and more. Additionally, the challenges of juggling a demanding career and a family with four children led her to speak and write on two topics that strongly resonate with women: confidence and something she calls “Womenonics.”
Katty Kay is co-author (with Claire Shipman) of two New York Times bestsellers. Her latest, The Confidence Code: The Science and Art of Self-Assurance—What Women Should Know, inspires women to understand that confidence – the lynchpin of success – is a choice. She shows ways to break out of comfort zones and take risks that pay off. In her first book, Womenomics: Write Your Own Rules for Success, she examined the workplace revolution and inspired women to take control, dream big and discover a different way of weaving work into their lives – and in the process create more profitable companies with happier and more productive employees.
Katty studied modern languages at Oxford from where she went on to work for a brief period with the Bank of England. She speaks fluent French and Italian and also what she describes as ‘rusty Japanese’. Katty is married to Tom Carver, a strategic risk consultant. They live in Washington, D.C. with their four children.
Kevin Kelly is an internationally acclaimed Speaker, NSA member, best-selling author and expert on the execution strategies underpinning Sales, Leadership and Entrepreneurial success. His focus is on moving organizations, large and small to Do!, to execute, and to move in the direction of their dreams and vision. Kevin is the message as he lives, breathes and sleeps the DO! ethos every day of his life.
From the age of six, Kevin was selling in his family retail environment. On graduating with a Marketing degree Kevin, consistently broke sales records in each of companies he worked for culminating in him being continuously head hunted. Finally in 1990 , (after being offered a job by an Italian business man who couldn’t speak English) Kevin honored his entrepreneurial DNA and set up his own company, Advanced Marketing. The company dedicated itself initially to increasing the sales of small and medium businesses in addition to exhaustively researching the area of personal and business potential.
In 1996 Kevin committed to writing a Best Selling book on motivation – “How? When You Don’t Know How” which sold 15,000 copies, an unparalleled feat for his native Ireland. Kevin also learned a very valuable lesson in terms of Doing and execution: knowledge may give you enough reasons not to act but Do! it anyway and be prepared to end up in a place you recognize and accept as better than your starting point. Since then he has written four more books, including the first ever graphic novel which aims to educate the next generation on the key skills of emotional intelligence.
His most recent book is the critically acclaimed “DO! The Pursuit of Xceptional Execution”, in which he uncovers the success strategies of the Leaders of some of the most exciting start-ups on the planet. Tom Peters described it as “the book I would have loved to have written.”
Staying true to his Irish roots, Kevin is a master storyteller who has worked around the world with Fortune 500 companies and prestigious associations like the Million Dollar Round Table. He has consulted with some of the biggest brands on the planet, including Microsoft, for whom he developed a unique video series for their World Wide Partner Community.
Kevin’s keynotes consistently deliver an interactive conversation that engages, informs, inspires and empowers attendees with a toolbox of invaluable takeaways. His consultancy projects are built on delivering results for you. You set the agenda, and Kevin works with you and your team to address your specific challenges and reach your stated goals.
Entertainer and speaker on health, reducing stress, and using humor in the workplace.
Michael Kerr, Speaking Hall of Fame member, is an award winning, Certified Speaking Professional and the author of six books. He is known as one of North America's leading authorities on how to create more productive, less stressful, more creative, and more inspiring workplaces. His humorous, inspiring and thought provoking programs are often rated as having the greatest impact of any presentation at a conference. Michael Kerr's message of injecting humor into the workplace helps build strong teams and leaders by encouraging a new kind of communication.
Michael has delivered his captivating keynote presentations and
training workshops to more than 800 audiences, from Iran to Texas,
from Austria to Honolulu. Michael's programs offer relevant,
practical ideas delivered with his memorable brand of high-energy,
incredibly relevant and timely content, are phrases clients
repeatedly use to describe the impact of his presentations.
One of Michael's books, Putting Humor to Work, has been described
bible of humor in the workplace, while his book Inspiring
Workplaces - Creating the Kind of Workplace Where Everyone Wants
to Work has been called
an inspiring blueprint for workplace success.
Michael lives in Canmore, Alberta in the Canadian Rockies.
Technology Futurist and Sought-after Speaker on IoT, AI & Blockchain
Forbes contributor and Featured Technology Futurist on CNN, Ian Khan is a highly sought after emerging technology expert. A three times TEDx Speaker & Author, Ian has impacted over 5000 organizations in his career of 20 years to help organizations understand emerging technology and the steps they can take to create limitless value.
An advocate of emerging technologies, Ian helps organizations gain a competitive advantage in today’s era of disruption and rapid change. His core speaking topics include technology trends, industry future outlook and the role of IoT, AI & Blockchain in shaping our future.
Ian is also the author of over 8 books. Some of these include Cloud Wars, The Internet of Things (IoT) A Concise Introduction, The Internet of Things & the Future of Innovation, Make Me Like You, 21 Steps & Get Ahead and Meaningful Conversations.
A highly sought after expert, Ian has dedicated the last 20 years evangelizing technologies such as Cloud Computing, Internet of Things, and emerging tech. Though his career he Ian has worked with Information Technology startups, SAP EBS Partner Companies and key Microsoft partner ecosystem providers. Through his two decades of working in the industry he also gained a complete understanding of where organizations face maximum challenge as his roles included Sales, Business Development, Management, to managing global marketing teams.
Ian is also an active speaker and spends more than 200 days per year on the road speaking at industry conferences. He is also a frequent contributor to industry publications and his work has appeared in McGraw Hill Education, Huffington Post, & Techvibes.
Second City veteran and humorous speaker on change and communication.
Whether on the page or on the stage, Deborah Kimmett is one funny lady. This witty and wise woman has been using humour to open minds and heal hearts for over 30 years. A Second City veteran, a regular performer on CBC radio and television show The Debaters and sought-after motivator on the speaker circuit, she engages her audiences with stories and killer humour that ignite, inspire and energize. Clients that ask her back: Microsoft, Corrections, Bell Canada, RBC, Health Canada, IBM, and countless health care organizations.
Deborah is an accomplished author of three books, Reality is Over-Rated, That Which Doesn't Kill You Makes You Funnier and Out Running Crazy. She was nominated twice for the National Magazine Award for Humor. She is a well-known playwright and has been nominated for the Governor General Award for her play Miracle Mother in 1984. Having written 52 episodes of TV, a feature movie about female prison guards, she has also written and produced a compassionate care video called, Walk a Mile in my backless gown. Since Deb's passion is mentoring the creative soul in folks so through her company, Chip off The Old Writers Blocks, she hosts one day creative writing retreats and on line writing boot camps.
Author of Bank 2.0 and speaker on financial services and the customer experience
Brett King, the best selling author of the groundbreaking book BANK 2.0, is the founder of the first direct mobile bank in the US and UK (Movenbank) and a strategic advisor to the world's leading financial services organizations. He is an International Judge for the GSMA Global Mobile Awards, the Asian Banker Retail Excellence Awards and for the MiddleEast Business Achievement Awards.
A speaker at global events for financial services and innovation, King is a sought after expert on innovation, technology disruption, customer experience and channel distribution strategy. He publishes regularly in his role as industry advisor on The Huffington Post, Internet Evolution, FinExtra and his personal blog Banking4Tomorrow.com. He has recently been featured on Bloomberg TV, BBC, CNBC, Wall Street Journal, Financial Times, The Economist, etc.
King also a runs a niche strategic advisory firm, User Strategy and is a Board Advisor at Geezeo, a leading software services provider for banks and credit unions. He also advises IAFM, the International Academy of Financial Management (previously known as the American Academy of Financial Management). As one of the founders of IAFM, one of the world's fastest growing professional associations with more than 200,000 members, associates and affiliates in 145 countries,King was instrumental in the development of the worldwide certification training provided by IAFM.
Previously, he led the Asia division for Modem Media/Digitas (part of the Publicis group) managing revenues in excess of $10m per year and a 100 to 150 staffpersons. King was also the Director of e-Business for Deloitte Consulting with service line responsibilities in the technology integration arena across the Asia region, particularly within the financial services practice. He is working with global banks like HSBC, BMO, TD, RBS and others as a strategic advisor, and also provides thought leadership to leading service organizations like Sapient, WiPro, Oracle, Microsoft and others.
Jeremy Kingsley is a best-selling author, leadership expert, and one of the most sought after speakers in the country. Since 1996 he has spoken to over 500,000 people at live events and given over 2000 keynote speeches. You may have seen Jeremy on television or online this year. He has been featured in/on CNBC, CBS, FOX, Fox Business, Forbes, International Business Times, Wall Street Business and many more large media outlets. He has endorsements from Fortune 500 companies like YUM and Whirlpool. Leadership expert Ken Blanchard has said, “Jeremy Kingsley drives home principles that all leaders need to know and apply.” His messages have reached millions through radio, television, and the internet.
Jeremy is the author of four books, his latest titled Inspired People Produce Results (Published by McGraw-Hill). He is a master storyteller and connects with audiences through the perfect blend of humor, content, inspiration, and relevant principles to help each individual. He believes that inspired people produce results and that people can change, grow, and fulfill their personal and professional goals.
His early years were spent in the frigid winters of Wisconsin and his teen years in the politically charged environment of Washington, DC. In both places Jeremy learned a lot about character, integrity, and passion. After playing three years on the varsity basketball team in high school, he scored over 1000 points and was named Conference Most Valuable Player his senior year. Jeremy has the heart of an athlete and understands the importance of commitment, determination, and purpose. He then went on to college and graduate-school, Jeremy holds bachelors and masters degrees from Columbia International University.
Jeremy and his wife Dawn, live in Columbia, South Carolina with their sons, Jaden and Dylan.
Successful Internet entrepreneur and sought-after speaker on leadership and technology.
Scott Klososky leaves audiences in awe with exciting technology presentations that both inspire and educate. He uses the latest techniques for audience interaction while presenting concepts in ways that challenge attendees to think. Attendees also learn new ideas and tools that can be applied right away.
A former CEO of three successful tech startup companies and principal at consulting firm Future Point of View, Scott specializes in seeing beyond the horizon of how technology is changing the world. His unique perspectives on technology, business culture, and the future allow him to travel the globe as an international speaker, consultant, and author working with senior execs in organizations ranging from the Fortune 500 to universities, nonprofits, and countless professional associations and coalitions. As a technology entrepreneur, he also continually works in the trenches of building his own companies.
Scott has developed the innovative concept of HUMALOGY®, the blending of technology and humanity. Humalogy provides a framework on how leaders can best balance technology and human effort to make processes more efficient and effective.
For much of his career, Scott has been devoted to helping organizations protect their digital assets and pilot what is becoming an increasingly critical area for the health and survival of all: cybersecurity. He is an owner in TriCorps Security which provides a host of cybersecurity services including internal and external assessments, vulnerability testing, forensics, remediation, and team member training. He has spoken in front of the FBI’s Cyber Warfare Conference and the Federal Government for Financial Accountants. He is driven to ensure that all organizations can effectively protect themselves from cyberattack.
He is also the founder and part owner of Alkami Technology, a previous tech startup that developed a 2nd generation online banking platform with innovative features non-existent in current systems. The privately-owned software company focuses on providing online account management solutions to the financial services industry.
Scott Klososky began his career fresh out of high school, where his job as a delivery boy was a springboard into the world of technology. He became division head of a computer sales division and then purchased it as his own company. It was eventually built into a twelve-store operation in three states. His next endeavor was as founder and CEO of Paragraph, Inc., a Soviet/American joint venture founded in 1988, despite international tensions. Half of the company was sold to Silicon Graphics, and the other half is still expanding today (Parascript, Inc.).
The evolving Internet ushered in a world of opportunity for inspiring pioneers, and Scott was not left behind. He was founder and CEO of webcasts.com, an early producer of webcasted media ranging from corporate and government communications to sporting events and entertainment. He sold webcasts.com in 1999 for $115 million. His expertise in leadership and his creative approach to business direction inspired Critical Technologies to hire him as a turnaround CEO, where he completely rebuilt the underlying products and brought the company to profitability.
Award Winning Entrepreneur, Critically Acclaimed Author, and Hit Producer
Stuart Knight has written, produced and starred in live presentations that have been seen by over one million people and each year speaks internationally helping some of the world’s biggest companies reach new levels of success. When he is not on the road speaking, you may have seen or heard him on some of Canada’s biggest TV and Radio stations where he is often asked for his expert opinion on high level communication.
Stuart is the author of two profound books, You Should Have Asked – The Art of Powerful Conversation and The Madness of My Mind and writes a weekly blog that has over ten thousand followers. Personally, Stuart is a world traveler, an avid reader and composes music. He is also the founder of one Canada’s biggest speaking extravaganzas called The Top Ten Event, which has garnered over twenty million media impressions. As a renegade visionary, Stuart Knight has taken gut wrenching risks and came out on top. Today, with hilarious stories and thought provoking insights, he shares the lessons he has learned helping people reach goals they never imagined they could attain.
Happiness Expert, Venture Capitalist & Successful Tech Entrepreneur
Nataly Kogan is a former VC and the founder of Happier, a global technology and learning platform helping individuals and organizations to to realize full potential by adopting scientifically-proven practices that improve their well-being.
From her teenage years as a Russian refugee learning English in the projects outside of Detroit, to becoming a leading venture capitalist in a predominantly male industry while still in her twenties, Nataly has continually achieved at the highest of levels.
She has held top positions at Manhattan-based firms McKinsey and Co. and Hudson Ventures, served as the only female board member at Constant Contact, worked at Microsoft's state-of-the-art Future of Social Experiences Lab (FUSE), and served as Vice President of Consumer Experience at WHERE, which she helped sell to PayPal in 2011.
Despite a lifetime of accomplishments, Nataly found herself vastly unfulfilled. Initially a skeptic of the research related to the positive effects of gratitude, kindness and mindfulness on our daily lives, Nataly decided to incorporate happiness into her own life—solely in order to prove the research wrong.
But the more she applied these techniques, the more she immersed herself in and embraced the science and research—experiencing firsthand how effective happiness can be as a tool for realizing full potential in all aspects of work and life.
Rather than chasing "The Big Happy" of career, money and achievements, Nataly soon decided to dedicate her life to discovering and sharing the tools and best practices required to reframe the concept of "I'll be happy when..." to the more powerful "I'm happier now because..."
With this mission in mind, Nataly launched Happier to an overwhelming global response and has since built a community that has shared over six million happy moments (and counting) on the Happier mobile application and website.
Since launching Happier, Nataly has been featured in the New York Times, The Wall Street Journal, Fortune, New York Magazine and Time Magazine, and has appeared as an expert on Dr. Oz, Bloomberg TV, and "One World" with Deepak Chopra.
She is a sought-out keynote speaker, having appeared at events that include at Million Dollar Roundtable, Fortune's Tech Brainstorm, Blogher, SXSW, the 92nd St. Y, Harvard Women's Leadership Conference, TEDx Boston, and many more.
Chairman and Founder of Delphi Group, Author and Speaker on Innovation and The Future
Tom Koulopoulos is Chairman and founder of Delphi Group, a Boston based think tank providing advice on leading edge technologies and futures to Global 2000 organizations and government agencies for the past 25 years. He has also been the Executive Director of the Babson College Center for Business Innovation, an Executive in Residence at Bentley University, and the leader of a global Innovation Lab for Perot Systems (now Dell).
Named one of the industry’s most influential information management consultants by InformationWeek magazine, he is an authority on the implications of trends in technology, society and business for global organizations. Tom is a frequent columnist for Inc.com. His articles and market insights have also appeared in national and international print and broadcast media such as BusinessWeek, FastCompany, The Wall Street Journal, Forbes, The Economist, CNBC, CNN and NPR.
His ten books include The Gen Z Effect, Cloud Surfing, The Innovation Zone, Smart Sourcing, Corporate Instinct, Smart Companies, Smart Tools, and The X-Economy. Tom’s current book, The Gen Z Effect, explores the post-generational era we are entering and the six forces that are shaping the future of businesses and behavior.
His insights have received wide praise from luminaries such as the late Peter Drucker, the father of modern management; Dee Hock, founder of Visa International; and Management Guru Tom Peters, who called his writing, “a brilliant vision of where we must take our enterprises to survive and thrive.”
According to Tom’s mentor, Peter Drucker, Tom’s writing “makes you question not only the way you run your business but the way you run yourself.” In a prior book, The Innovation Zone, How Great Companies re-innovate for Amazing Success, Tom boils innovation down to its essence and provides a playlist for companies and individuals who want to increase their ability to innovate.
In addition to his professional accomplishments, Tom has also been an adjunct professor at the Boston College Wallace E. Carroll Graduate School of Management and a guest lecturer at the Boston University School of Management and the Harvard University School of Public Health.
Speaker on leadership, author of The Leadership Challenge, creator of acclaimed leadership behavior questionnaire Leadership Practices Inventory (LPI).
Jim Kouzes is the coauthor with Barry Posner of the award-winning and best-selling book, The Leadership Challenge, with over 2.5 million copies sold and available in 22 languages. He's also the Dean’s Executive Fellow of Leadership, Leavey School of Business, Santa Clara University.
The sixth edition of The Leadership Challenge was released in May 2017, marking the 30th anniversary of continuous publication. The Leadership Challenge has debuted at #1 on Amazon’s leadership bestseller list, was selected by FastCompany as one of the 2012 Best Business Books of the Year, and was on the 2013 Wall Street Journal bestseller list. The Leadership Challenge was selected as one of the 100 best business books of all time by 800-CEO-READ. It was an Amazon Editor’s Pick for one of the Best Business Books of 2007, as well as the winner of the 1995-96 Critics' Choice Award, and the 1989 James A. Hamilton Hospital Administrators' Book Award. Their book A Leader’s Legacy was selected by Soundview Executive Book Summaries as one of the top thirty books of the year and by the Globe and Mail (Canada) as one of the top ten books of 2006. Jim and Barry have co-authored over thirty other publications including Credibility: How Leaders Gain and Lose It, Why People Demand It; The Truth About Leadership; Making Extraordinary Things Happen in Asia; Encouraging the Heart; The Leadership Challenge Workbook, and Extraordinary Leadership in Australia and New Zealand. Their book, Learning Leadership, was selected by Strategy+Business as one of the best leadership books of 2016. Over 700 academic studies have been based on their original research.
Jim and Barry also developed the widely used and highly acclaimed Leadership Practices Inventory (LPI), a 360-degree questionnaire assessing leadership behavior. Over 500,000 leaders and 3 million observers have completed the LPI. It has been called "the most reliable, up-todate leadership instrument available today."
The Wall Street Journal has cited Jim as one of the twelve best executive educators in the U.S. He is the 2010 recipient of the Thought Leadership Award from the Instructional Systems Association, listed in 2010-2013 as one of HR Magazine’s Most Influential International Thinkers, named one of the Top 100 Thought Leaders in Trustworthy Business Behavior by Trust Across America in 2010-2016 and honored as one of its Lifetime Achievement recipients in 2015, selected by the Association of Corporate Executive Coaches as the 2015 International Executive Coach Thought Leader of Distinction, and selected by Global Gurus as one of the Top 30 Leadership Gurus in 2016. In 2006 Jim was presented with the Golden Gavel, the highest honor awarded by Toastmasters International. Jim and Barry are the recipients of the American Society for Training and Development (ASTD) 2009 Distinguished Contribution to Workplace Learning and Performance Award. The International Management Council (IMC) honored Jim and Barry as the 2001 recipients of the prestigious Wilbur M. McFeely Award for their outstanding contributions to management and leadership education.
Jim is also an experienced executive. He served as president, then CEO and chairman of the Tom Peters Company from 1988-until 2000. Prior to his tenure at TPC he directed the Executive Development Center at Santa Clara University from 1981 through 1987. He also founded the Joint Center for Human Services Development at San Jose State University, which he directed from 1972 until 1980. Jim's lifelong career in education began in 1967-1969 when he served for two years in the Peace Corps. Jim believes it was on January 20, 1961 when he was first inspired to dedicate himself to leadership. That was the day he was one of only a dozen Eagle Scouts who served in John F. Kennedy's Honor Guard at the Presidential Inauguration. Jim can be reached at [email protected], or on the Web at www.leadershipchallenge.com.
Stanford and Harvard trained physician-scientist, inventor and entrepreneur
Dr. Daniel Kraft has over 25 years of experience in clinical practice, biomedical research and healthcare innovation. Daniel is the Faculty Chair for Medicine & Neuroscience for Singularity University and is the Founder and Chair of Exponential Medicine, a program which explores convergent, exponentially developing technologies and their potential in biomedicine and healthcare. His various TEDTalks have over 1 Million Views. Daniel was named a member of the inaugural class of the Aspen Institute’s Healthcare Innovator Fellows.
Following undergraduate degrees at Brown University and medical school at Stanford, Dr. Kraft was board certified in the Harvard combined Internal Medicine and Pediatrics residency program at the Massachusetts General Hospital and Boston Children’s Hospital. He went on to complete Stanford fellowships in hematology/oncology & bone marrow transplantation, and extensive research in stem cell biology and regenerative medicine. He has multiple scientific publications (Nature and Science) and medical device, immunology and stem cell related patents through faculty positions with Stanford University School of Medicine and as clinical faculty for the pediatric bone marrow transplantation service at University of California San Francisco.
Dr. Kraft is a member of the Kaufman Fellows Society (Class 13) and member of the Inaugural (2015) class of the Aspen Institute Health Innovators Fellowship and is the inventor of the MarrowMiner, an FDA approved device for the minimally invasive harvest of bone marrow, and founded RegenMed Systems, a company developing technologies to enable adult stem cell based regenerative therapies. He serves as an advisor to the X-Prize, Nokia, Qualcomm Life, and a variety of healthcare startups.
Daniel is an avid pilot and has served in the Massachusetts and California Air National Guard as an officer and flight surgeon with an F-16 fighter Squadron. He has conducted research on aerospace medicine published with NASA, and was a finalist for astronaut selection.
InternetMedicine.com named Dr. Kraft one of The Top Ten Internet-Smart Doctors in the World 2013. Daniel Kraft was also recognized as one of the most inspiring leaders in Life Sciences, as determined by the readers of Pharma Voice 100.
One of the Most Respected Voices on Wall Street and Speaker on Finance and Diversity
With a reputation for integrity, creativity, independence of thought, a sense of humor and an unrelenting focus on results, Sallie Krawcheck has built a career that has reached the top levels of success across a range of functions: as a senior corporate executive, as a research analyst and now as an entrepreneur. Sallie Krawcheck is also CEO and Co-Founder of Ellevest, a soon-to-be-launched digital investment platform for women. Recently named number 9 on Fast Company’s list of the “100 Most Creative People 2014,” she has also been referred to as one of the most successful and influential executives in financial services. From turning around and growing troubled wealth management businesses to eliminating Wall Street conflicts of interest and advocating a true client-centered business model, Fortune Magazine called her “The Last Honest Analyst” during her tenure at Sanford Bernstein. She spent years as the guardian of such brands as Smith Barney, Merrill Lynch and US Trust.
Krawcheck has often noted that “Investing in women is simply smart business” and is expressing this view through her ownership in the Ellevate companies. The Ellevate network (formerly 85 Broads) is 34,000-strong (and growing) global professional woman’s network, the most expansive and diverse of its kind. Sallie is also the Chair of the Pax Ellevate Global Women’s Index Fund, which invests in the top-rated companies for advancing women.
Krawcheck's embrace of social media as a means of including more people in her frank business conversations on women and business, regulatory reform and investor protection has garnered her more than 500,000 followers as a LinkedIn’s INfluencer and more than 22,000 followers on Twitter.
A Tar Heel fan through and through, Krawcheck also spends her time advising start-up companies, focusing on education-oriented philanthropy and serving on a variety of boards.
New York Times best-selling author, pioneer in sports psychology. Speaker on strategy and change.
Dr. Robert Kriegel teaches bold, innovative,
out of the box strategies for keeping ahead of the changes, challenges and competition in today's dynamic marketplace.
Author of the national bestseller: If it ain't broke...BREAK IT!, Dr. Kriegel has been called by U.S. News & World Report one of this country's leading authorities in the field of change and human performance. His latest book is Performance Under Pressure: Being at your best when it counts. His book, Sacred Cows Make The Best Burgers, made Business Week's bestseller list in it's first month! A commentator on National Public Radio's Marketplace program, Kriegel recently made two specials for PBS.
An all American athlete and pioneer in the field of sports psychology, Kriegel has coached both Olympic and pro athletes. The New York Times said his work
spurred a revolution in performance practices. He is the co-author of Inner Skiing and has done color commentary for the US Professional Ski Tour on ESPN.
A former advertising executive for Young and Rubicam in New York, Kriegel taught at Stanford University's Executive Management Program and was a member of the California Governor's Council.
Dr. Kriegel's customized speeches and programs will entertain you, inform you and inspire you. He will teach you how to develop and lead Change- Ready people and organizations. You will learn how to round up sacred cows that cost money and inhibit change and new opportunities. He also outlines strategies for gaining the competitive edge by not competing but changing the game, leading customers not following them and rethinking rules, redefining roles and reinventing your business.
Kaihan Krippendorff is the founder of Outthinker a growth strategy consulting firm. He is a former McKinsey consultant and author of four business strategy books, most recently Outthink the Competition.
Kaihan specializes in serving financial service, technology, and retail firms who recognize the need to move away from traditional linear models to embrace agile, digital strategies for the accelerating world. His clients include ABC TV, AIG, BNY Mellon, Citibank, Pershing, TIAA, Realogy, Microsoft, VM Ware, and Johnson & Johnson.
Nobel Peace Prize winner Mohammad Yunus has said, "Kaihan shows that with a compelling idea anyone can change the world" and that message has made Kaihan one of the most sought-after public speakers on the topics of business, strategy, and innovation.
He earned his BS in Finance from Wharton Business School, BS in Mechanical Engineering from the University of Pennsylvania, MBA from Columbia Business School, and holds a Doctorate of Science in Economics.
In pursuit of the American Dream, Kevin Kruse started his first company when he was just 22 years old. He worked around the clock, literally living out of his one-room office and showering each day at the YMCA, before giving up a year later deeply in debt.
But after discovering the power of Wholehearted Leadership and employee engagement Kevin went on to start or co-found several, multi-million dollar technology companies, winning both Inc 500 and Best Place to Work awards along the way.
Today, Kevin is a New York Times bestselling author of 6 books—including 15 Secrets Successful People Know About Time Management and Employee Engagement 2.0— and is one of the most read leadership columnists on Forbes. Trust Across America named Kevin to their Top 100 Business Thought Leaders list.
As a leadership speaker and performance coach, Kevin has worked with Fortune 500 CEOs, startup founders, US Marine Corps officers, non-profit leaders and even members of Congress.
Kevin also finds time to give back through the Kevin Kruse Foundation, which has supported The US Naval War College, Wreaths Across America, The Library Project, The Acumen Fund, Senior Adults for Greater Education, and the Bucks County Health Improvement Partnership.
When not writing or speaking, Kevin is busy juggling life as a single Dad with three kids, in Bucks County, PA.
Joan Kuhl is the Founder and President of Why Millennials Matter. She is also an international speaker, consultant on career and leadership trends, and author. Prior to Why Millennials Matter, Joan worked in sales, marketing, organizational effectiveness, and training & development for global healthcare organizations such as Eli Lilly, Forest Laboratories, and Actavis (now Allergan). In total, she has had over 13 years of corporate management experience, receiving recognition for her turnaround tactics that have led teams to high-performance results.
After a decade of mentoring and coaching thousands of Millennials from around the world to help them achieve their potential, Joan launched Why Millennials Matter. Why Millennials Matter is a training, research and consulting agency based in New York City that focuses on raising awareness to employers about the value of investing in their future workforce and the millennial customer segment. Our mission is to empower young men and women to achieve their highest potential and cultivate confidence around their career and future.
Organizations across the world are struggling to attract and retain Millennials (Generation Y) as both employees and consumers. They lack the insights needed to understand what this generation wants out of their employers, what benefits will inspire their loyalty, and what their values are. Joan bridges this understanding gap by providing practical strategies for connecting clients with the younger generation, especially on how to engage, onboard, and develop them in order to earn their loyalty.
As a sought out keynote and panelist, Joan helps inspire businesses to develop a relevant and scalable strategy to drive engagement and loyalty with Millennials as consumers and employees. Joan’s coaching and leadership trainings have impacted diverse audiences of Millennials across the United States and as far away as Dubai, Argentina, China, South Africa, Australia, and India.
Looking for an extraordinary experience? Entertainment & cutting-edge content all in one package? Creative Communications Strategist & Hall of Fame Speaker Victoria Labalme is known her electrifying Keynote Performances and her ability to transform people's communications: their listening, speaking and presentation skills.
In an era of entertainment and short attention spans, Victoria shows her clients how to apply key principles from the performing arts to catapult their communications to the next level-one marked by authenticity, creativity, innovation, humor, impact and lasting results.
A graduate of Stanford University, Victoria brings two decades of professional performing arts experience to the business community, with appearances at comedy clubs, on Broadway, primetime news shows, HBO's Sex & The City, advanced training with legendary mime Marcel Marceau, dozens of television commercials including a Super Bowl spot and more than 200 performances of her one-woman shows.
She is the author of The Prism Effect & The Through Line Mini Book and founder of the Executive Mastery Series and Elite Group Experience -- comprehensive communication & presentation skills training programs.
Victoria's innovative approach stems from her core belief that business don't have to be separate, that there are untapped talents hiding inside leaders and organizations and when you show people how to strategically infuse certain outside unique gifts into their business communications, you increase engagement, excitement and impact. You innovate. You inspire. You distinguish your brand...and yes, your bottom line blooms.
Victoria's clients include Microsoft, Starbucks, McDonald's, Oracle, Verizon, Blue Cross Blue Shield, American Heart Association, Enterprise Rent-A-Car, 24 Hour Fitness, Intel, New York Life Insurance, and Million Dollar Round Table. Reconnect with your Through Line. Turn your business into art. And watch your organization and team light up.
Former Senior Editor of Fast Company Magazine, Co-founder of MIX (Management Innovation eXchange). Author and Speaker about Innovation and Leadership.
For more than 20 years, Polly LaBarre has used her writing, business consulting, and speaking to help organizations unleash and organize human potential in ever more powerful ways.
Polly is a co-founder of the Management Lab, a “think-and-do” tank dedicated to rebooting management for the 21st century. Along with her partners at MLab (pronounced “M-Lab”), Polly has developed a pioneering method and platform for changing how large organizations change. They run large-scale, real-world experiments in “hacking management” to build the deep organizational capabilities crucial for thriving in a creative, disruptive world: adaptability, innovation, and inspiration.
Polly has traveled the world to study and work with the courageous contrarians, management mavericks, and pioneering progressives who are inventing the future of organizations and business. While these are organizations of every stripe that hail from every realm of endeavor, they do share a common credo: that all change is against the rules; that the future belongs to the mavericks, the misfits, and the heretics daring enough to stand up to the status quo; that inspiring, unleashing, and amplifying human creativity, passion, and resourcefulness is the most important work of all; that the most winning organizations are animated by an utterly distinctive and deeply-felt point of view – a set of ideas with the power to fundamentally reshape the sense of what’s possible; that work is personal, values rule, freedom is a bigger game than power, and nobody wins unless everybody wins.
Early in her career, Polly was part of the founding team of Fast Company magazine. There she played a central role in the remarkable success of a magazine that recast the conventional wisdom on power, competition, work, leadership, innovation, and change. The magazine introduced the world to a new universe of organizations and leaders whose management models were as distinctive as their business models were disruptive.
Polly is the co-author of the award-winning book Mavericks at Work: Why the Most Original Minds in Business Win, which was a New York Times, Wall Street Journal, and BusinessWeek bestseller. Published in over 20 territories, Mavericks was a “Business Book of the Year” for the Financial Times, the Miami Herald, and The Economist, which called the book “a pivotal work in the tradition of In Search of Excellence and Good to Great.” CNN, CNBC, and GMA all created series around the book.
Polly’s writing has appeared in a variety of publications, including Fast Company, The New York Times, The Wall Street Journal, Harvard Business Review online, Fortune.com, the McKinsey Quarterly, and she has served as business and innovation correspondent for CNN.
Professor of Finance at Harvard University, renowned speaker on behavioral economics.
Laibson is also a member of the National Bureau of Economic Research, where he is Research Associate in the Asset Pricing, Economic Fluctuations, and Aging Working Groups. Laibson serves on numerous editorial boards, as well as the boards of the Health and Retirement Survey and the Pension Research Council.
He is a recipient of a Marshall Scholarship and grants from the National Science Foundation, the MacArthur Foundation, the National Institute on Aging, the Sloan Foundation, the Social Security Administration, and the Financial Industry Regulatory Authority (FINRA).
David Laibson co-organizes the Russell Sage Foundation's Summer School in Behavioral Economics. He has received the PBK Prize for Excellence in Teaching. Laibson's research focuses on the topic of psychology and economics and his work is frequently discussed in the New York Times, The Wall Street Journal, The Financial Times, the Economist, Business Week, Forbes, Fortune, Money, Wired Magazine, Pensions and Investments, the New Yorker the PBS program Wealthtrack, and the Bloomberg television network.
In 2005, Fortune named Laibson one of 10 people to watch. In 2008 Wired Magazine included Laibson on the
2008 Smart List: 15 People the Next President Should Listen To.
In 2006 Laibson served as an external reviewer for the Department of Labor regulations that implement the Pension Protection Act. In 2009 Laibson was appointed to the Harvard University Pension Investment Committee. Laibson holds degrees from Harvard University (BA in Economics, summa cum laude), the London School of Economic (MSc in Econometrics and Mathematical Economics), and the Massachusetts Institute of Technology (PhD in Economics).
Speaker and writer on generational communication, co-author of When Generations Collide
Are you struggling with generational gaps in recruiting, retention, or communication? Do you need to engage the newly-hired Millennials in the room without turning off the Generation Xers and Baby Boomers? Are you looking for an insightful presentation on the hottest talent trends accompanied by practical, applicable solutions? Savvy, engaging, and entertaining, keynote speaker Lynne Lancaster delivers sparkling keynotes and workshops tailored to your strategic issues.
Baby Boomer Lynne Lancaster is one of today's foremost cultural translators. An expert on the generations, she is co-founder of BridgeWorks, a company that advises leaders, managers, and employees on how to conduct business more successfully by bridging generation gaps at work and in the marketplace. Her keynote speeches and workshops have enlightened and entertained high level audiences from many of America's best companies, including 3M, American Express, Best Buy, Citigroup, Coca-Cola, Lockheed Martin, and Wells Fargo, as well as from numerous public sector and nonprofit organizations.
Lynne is co-author of the best-selling business books When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work. A consistent favorite among CEOs, the book spent time on several best-seller lists and is one of only two titles published by HarperCollins in 2003 that has sold more copies each year since publication. Her new book, The M-Factor: How the Millennial Generation is Rocking the Workplace has just been published and has already garnered a gold medal from the Axiom business book awards.
An engaging and savvy speaker, Lynne is also a sought-after expert on workplace and social trends. She has been a guest commentator on CNN, CNBC and National Public Radio. Her by-line has appeared in numerous publications such as The Futurist, Nation's Business, and Public Management magazine. She has been interviewed for a wide range of national publications including The Wall Street Journal, TIME magazine, The Los Angeles Times, The New York Times, and The Washington Post.
Lynne created a highly successful trainer certification program, BridgeBuilder. The course has launched more than 120 trainers nationwide from such organizations as the Federal Aviation Administration, General Mills, Cisco, HealthPartners, KPMG, Lockheed, Michelin, VISA International, and Wells Fargo.
Lynne is a Phi Beta Kappa, summa cum laude graduate of the University of Minnesota with a B.A. in English Literature. She earned her stripes as a management consultant, coaching managers and senior executives from major U.S. companies on decoding communication issues. Lynne's work with CEO author Harvey Mackay resulted in five best-selling business books, including Swim with the Sharks without Being Eaten Alive. Lynne has served as an adjunct faculty member at the University of Minnesota's Carlson School of Management.
Keynote speaker on increasing profitability, client focused service, and how to motivate employees.
Darci Lang has been invited to speak to numerous government departments, conferences, staff functions and development days. She shares an easy to apply message that relates to all. The message is simple; you have a choice when it comes to your attitude, professionally and personally. The choices you make effect yourself and your team.
A positive attitude is the foundation of Darci's success. She has owned and operated three separate companies, worked with others and managed many different people. As owner of X-L Enterprises and past owner of the award winning Mallabar Tuxedo Rentals in Regina, Darci understands that working effectively within an area or unit requires you to work on yourself first.
As the demand increased for Darci to tell her personal story of turning business into success she turned to professional speaking and training -- her third business endeavor. She then started to share her
Focusing on the 90% message and others wanted to hear about her life story as well. She has been speaking and training for over 17 years.
Her dedication and entrepreneurial skill have paid off. She is now a Best Selling author with her book Focus on the 90%: One simple tool to change the way you view your life. Darci has won The Saskatchewan Woman Entrepreneur of the Year Award and an Achieving Business Excellence (ABEX) Award. She was a finalist in the Canadian Woman of the Year Award and a three-time nominee for the nationally recognized Entrepreneur and Young Entrepreneur of the Year Awards.
Author, psychologist, internationally known speaker. Very entertaining. Speaks on Change, Communication, Motivation and Teamwork.
What would happen if everyone in the organization saw the positives and not the problems in change? This question inspired Dr. Janet Lapp and her team to conduct decades of research enacting these types of changes in the workplace, with amazingly positive results. Janet shares the evidence-based results derived from years of experience in both her books and stage performances. She has a professor's ability to translate complex theory into usable answers, and a humorist's knack for getting ideas across in an entertaining way.
Dr. Janet Lapp is a psychologist, author, and consultant for workplace transformation. She is known for her ability to create optimism, energy and an intense emotional connection. Her unique interactive approach engages the audience in a
change lab, where they first assess their leadership skills, then leave with tools to transform from where they are to where they need to be.
She understands the needs, wishes and language of each client by research, interviews, and visits to facilities such that when she appears on stage she seems to be part of the organization or company.
Both her change management books and her stage programs have created clear, actionable paths for organizations from Ritz-Carlton Hotels to IBM Sales to the government of St. Petersburg, Russia. Clients who book Dr. Janet Lapp for a transformational program/keynote speech experience inspirational and memorable events.
Janet is a Registered Nurse who also holds a PhD in Psychology from McGill University in Montreal. Admitted into the CPAE Speakers Hall of Fame, one year she was rated by Toastmasters as one of the top three speakers worldwide. Creator and host of the Emmy-nominated CBS series Keep Well, she has appeared regularly on INN, ABC, CNN, and NBC. She and her team have helped hundreds of organizations around the world including Allstate, Blue Shield, IBM, Intel, Verizon, AT&T, Unilever, and P&G to design systems to overcome resistance to change and expedite workplace transformation.
A flight instructor, Janet has flown her airplane throughout South America and Africa on medical and rescue missions, and is a long time member of the Flying Doctors of Mercy working in central Mexico. She currently lives in southern California.
International consultant on stress management. Keynotes and workshops that are both hilarious and practical.
Loretta LaRoche is an international stress management and humor consultant whose wit, and irreverent humor, has, for over 30 years raised the humor potential in all of us. She is on the Mass General advisory council for anxiety and depression and was recently awarded the National Humor Treasure Award. Loretta writes a weekly newspaper column called, 'Get a Life'. As a speaker, Loretta leaves audiences feeling, inspired, and with renewed passion for living a juicy life!
Loretta is founder and president of The Humor Potential, Inc., a company offering programs and products for life style management. Her special brand of optimistic psychology has an incontestable positive effect on the health of all that are exposed to her. Organizations worldwide use Loretta's prescription for laughter to manage stress in the workplace and improve morale.
Loretta's energetic meeting openings, trainings and keynotes serve to improve learning skills and put a room in an enthusiastic frame of mind. Clients such as IBM, The New York Times, Fidelity Investments, Microsoft, the U.S. Dept. of Labor, and NASA, just to name a few, have used her material to defeat stress in the workplace. She is also a well-recognized TV personality on PBS and best selling author. She has had six one-woman television specials air on 80 PBS stations across the country. She has been nominated for local and prime time Emmy Awards, has appeared on CNN, ABC and NBC affiliates.
She has authored 7 books, The Joy Journal, Happy Talk, Relax: You May Only Have a Few Minutes Left, Life is Not a Stress Rehearsal and, Life Is Short- Wear Your Party Pants, Squeeze the Day, Kick Up Heels Before You're Too Short to Wear Them and her newest book, Lighten Up was published in the spring of 2009.
Alvin Law is one of the infamous "Thalidomide Babies" whose bodies were deformed in the early 1960s when their mothers took a prescription drug to treat morning sickness. Alvin is a powerful speaker who shows the world that obstacles can be overcome with the right attitude. He is more than just a cheerleader who pumps up the audience to produce momentary excitement, only to leave an empty feeling a short time later. Alvin's inspirational message is one that will stay with your audience.
Against all odds, Alvin's adoptive parents Hilda and Jack taught him, as a baby, to use his feet. By the age of five, there was nothing he couldn't do. With a little hesitation on the part of educational experts, he attended a regular school and graduated from the Yorkton Regional High School with Honors. During school, defying even more odds, Alvin became an award-winning trombonist, drummer and vocalist. That same year he was a Saskatchewan Junior Citizen of the Year. Again with Honors, Alvin graduated from Mount Royal College in Calgary, earning a diploma in Broadcasting.
Alvin's story has been profiled on numerous television stations, one feature receiving an Emmy Award. He has also been in three documentaries shown across Canada and the US; the most recent, Extraordinary People, profiled the lives of four Thalidomiders as they approach middle age. Alvin has even dabbled with some acting, appearing in independent filmmaker Harmony Korine's Julien: Donkey Boy, and in his biggest role Alvin played a preacher on an episode of The X-Files.
Catriona Le May Doan was the fastest woman on ice. After carrying the Canadian flag into the 2002 Olympic Winter Games opening ceremonies (her fourth Olympics), Catriona defended her Olympic title with a Gold medal performance in the 500 metre event, becoming the first individual and only female to defend a Gold Medal at any Olympic games. In addition to being a world champion athlete, Catriona is a talented motivational speaker. She is an articulate, engaging and bilingual presenter, exploring with her audiences the method of achieving personal excellence while challenging and inspiring people to achieve their full potential.
Catriona held the World Record in the 500m for 10 years and still currently holds the Olympic Record. During her career Catriona broke 13 World Records. In 1998, at the Nagano Olympic Winter Games, Catriona won her first Olympic Gold medal in the 500m in Olympic record time, then added an Olympic Bronze Medal in the 1000m event. She finished the 1998 season first overall in the World Cup standings in both the 500m and 1000m events. In 1999 Catriona's domination in the speed skating world continued when She finished first over all in the World Cup standings for the 500m event.
Catriona's accomplishments have earned her the 2002 Lou Marsh Award as Canada's Athlete of the Year and she is a three-time recipient (1998,2001, 2002) of the Bobbie Rosenfeld Award for Canadian Female Athlete of the Year award.
Catriona is actively involved in her community and charity associations including The Saskatoon Foundation and the Catriona Le May Doan Endowment for Children and Youth. She is a spokesperson for the SpinaBifida and Hydrocephalus Association of Canada, Right to Play, and Ontario's Lakefield Oval Project. She was on the Vancouver 2010 Olympic Organizing Committee Board and is a Board member of CODA and the Canadian Sport Centre Calgary.
Catrionahas covered four Olympic Games and co-hosted the primetime
Countdown to Beijing. She joined the CTV Olympic broadcast team
for the Vancouver 2010 Games which earned her a Gemini for Best Sports
Catrionahas received three Honorary Degrees from the University of
Calgary, the University of Saskatchewan and the University of Regina and
gave the convocation speech to their graduating classes. Catrionawas
inducted into Canada's Sports Hall of Fame and the Canadian Olympic
Committee's Sports Hall of Fame and appointed an Officer of the Order of
Wayne Lee is a motivational keynote speaker and versatile entertainer. If there's one thing peak performance experts like Wayne agree on, it's that the mind is capable of leading us anywhere. He also knows that for many of us, our minds are littered with detours, potholes and accidents waiting to happen. Fear, self-doubt, inhibitions of all kinds, these beliefs reside in our subconscious and prevent us from reaching our conscious goals. But if you set your GPS (Great Programmable Subconscious) for success, you can achieve anything while taking the ride of your life.
Wayne's own journey to excellence was fuelled with an unrelenting passion for entertaining and empowering people. From a childhood fascination with magic and visualization, Wayne's gift for seeing and acting on what's possible has grown to international proportions: He is one of North America's premier corporate presenters, a veteran of thousands of successful shows, a published author, and peak performance coach to professionals of all walks of life. And he's practiced what he preaches. Wayne is a former five-time Canadian amateur wrestling champion, who also served as a beloved classroom instructor before taking the stage in the corporate world. More recently, he was named
Entertainer of the Year for the Canadian Events Industry.
Which brings us back to the power of the mind. Wayne Lee is an unrelenting advocate for individuals and teams looking to turn potential into performance. Through humor and hypnosis, he helps people drop their defenses and access their GPS. Once in there, Wayne shows how what you put in--beliefs, attitudes, goals and vision--acts as coordinates that absolutely determine whether or not you reach your destination. Get it wrong and you're stuck in traffic. Get it right and you'll get to your goal faster and more directly than you ever thought possible. Many people find it difficult to make the connection between the inner goings on of the mind and outward action and performance, yet it's crucial to any success.
That's why Wayne Lee's work is so special. He can break down the barriers of even the most cynical and resistant individuals through laughter and hypnosis, in the process showing them how to access their own subconscious. Once people realize what's possible when they program the GPS for success, it's as if they become a new person--the person they were always meant to be. For employers, that means productivity, teamwork, and a great attitude at work. For employees themselves, it's like being handed the keys to the ride of their lives.
Former President of National Geographic Films & Visionary Film Producer
Adam Leipzig is one of those rare leaders who has the ability to truly deliver. As a game-changing visionary and leader, Adam has been a producer, distributor or supervising executive on more than 25 films that have disrupted expectations, including March of the Penguins, Honey, I Shrunk the Kids, Dead Poets Society, and Titus. His movies have won or been nominated for 10 Academy Awards, 11 BAFTA Awards, 2 Golden Globes, 2 Emmys, 2 Directors Guild Awards, 4 Sundance Awards and 4 Independent Spirit Awards.
Adam Leipzig is currently the COO of CreativeFuture, a nonprofit organization that advocates for the rights of the creative community. He is the author of Inside Track for Independent Filmmakers and co-author of Filmmaking in Action: Your Guide to the Skills and Craft, the premiere college textbook for emerging filmmakers (both books published by Macmillan).
Previously, he has been CEO of Entertainment Media Partners, a senior executive at Walt Disney Studios, and president of National Geographic Films. He is also the publisher and managing editor of Cultural Weekly, which is a popular online magazine covering covering our entire creative landscape.