Global Managing Director of Achieveblue, Author and Speaker on Leadership and Talent Development
Dr. Linda Sharkey is a HR Executive and Business Strategist who is an internationally recognized author and expert on leadership development and talent management. Her primary focus is coaching and developing leaders and teams and driving talent and workforce planning initiatives that support productivity and company growth. She is Managing Director of Tomlin Sharkey Associates, a boutique consultancy focused on leadership, cultural and organizational transformation. She is a Founding Member of the Marshall Goldsmith Group a premier executive coaching organization. Linda is widely recognized as a no nonsense coach who helps great leaders get even greater results.
Linda was Chief Talent Office and VP of People Development for HP where she was responsible for executive development, succession planning, talent management, performance management, and workforce planning and organization improvement. Before joining HP she held Executive Human Resource positions at GE. She designed a high impact leadership development initiative named a best practice by Jack Welch.
Dr. Sharkey is a frequent speaker and widely published in the area of leadership and organization development, culture change and executive coaching. Her most recent book, which she co-authored , The Future-Proof Workplace: Six Strategies to Accelerate Talent Development, Reshape Your Culture and Succeed with Purpose, is your “survival guide” for the new (and often chaotic) reality of business. Winning with Transglobal Leadership: How to Develop Top Global Talent to Build World Class Organizations which she co-authored has been recognized as one of the top 30 business books for 2012 by Soundview. She has co-authored an acclaimed books on talent development and data analytics entitled Optimizing Talent: What Every Leader and Manager Needs to Know to Sustain the Ultimate Workforce and it's companion Optimizing Talent Workbook: Building an Unbeatable Talent Brand. Her clients include such companies as NetApp, Genetech, Bell Canada, Sodexo, Boeing, HCHS, Reckett Benckiser, Corning, Jones Lang LaSalle, PricewaterhouseCoopers, Lexis Nexis and Sun Products.
Jack Shaw is a Pragmatic Visionary, a Digital Strategist, an experienced Technology Executive, a Consulting Futurist, and a world renowned Keynote Speaker. He was voted one of the World’s Top 5 Technology Futurists by over 12,000 meetings planners, executives and conference attendees.
Jack Shaw has been a Technology Futurist for over 30 years – helping others to understand the strategic implications of emerging technologies. He’s a Marketing Strategist, Industry Thought Leader, and Author of three critically acclaimed books on business and technology.
He has advised such leading Technology Providers as Oracle, SAP, IBM, CA Technologies and many more. He has also provided expert guidance and best practices to such Fortune 500 Companies as GE and Coca Cola, among others, as well as to hundreds of small to mid-sized businesses.
A charismatic speaker, he’s delivered more than 1000 keynote speeches and executive presentations in more than 20 countries. Jack graduated from Yale with a degree in Business Administration and has an MBA from Kellogg in Finance and Marketing.
Author of The Sales Lion blog; Expert in Inbound and Content Marketing
In 2001 and fresh out of college, Marcus Sheridan stumbled across his first business with two friends and began installing swimming pools out of the back of a beat-up pickup truck. 9 years later, and with the help of incredible innovations through inbound and content marketing, Sheridan’s company overcame the collapse of the housing market and became one of the largest pool installers in the US and currently has the most visited swimming pool web site in the world: www.RiverPoolsandSpas.com
With such success, in late 2009, Sheridan started his sales, marketing, and personal development blog—The Sales Lion, and has since grown The Sales Lion brand to be synonymous with inbound and content marketing excellence while being featured in multiple industry publications, including the New York Times where he was referred to as a “web marketing guru.”
Today, when Sheridan is giving riveting and passion-filled keynotes around the globe or consulting with businesses and brands, he generally finds himself on an adventure with his wife and 4 children.
As a Front-Row Leadership expert, Marilyn inspires people to take charge of their career and life with dynamic keynotes and workshops that focus on three things: vision, goal achievement and having a ‘no-more excuses’ mindset. It’s time to get out of that rut, stop settling for mediocrity, and it’s certainly time to end workplace stagnation. Attendees of Marilyn’s programs gain clarity, increase their confidence, take control of their attitudes, and are motivated to stretch themselves in all aspects of their life.
Marilyn Sherman inspires people to get out of their comfort zone, overcome obstacles, and take a front-row seat in life. Her passion is helping people reach their true potential. For example, she inspires employees to go from an attitude of entitlement to an attitude of gratitude resulting in: better customer service, increased productivity, increased accountability for overcoming obstacles and less conflict in the workplace. She teaches people how going above and beyond truly makes a difference for others, as well as creating a positive impact in their own lives.
?Marilyn's clients hire her to deliver a message of hope and inspiration that resonates with each individual, so everyone can leave her presentation with the tools and confidence to set and reach goals. Attendees are engaged and inspired to be accountable for their own success, which affects their results in leadership and sales.
In addition to being a popular motivational keynote speaker, Marilyn is also the author of three motivational career-focused books. In 2015, Marilyn was recognized as one of the Top 10 Motivational Keynote Speakers to hire (based on her content, presentation style, and value delivered to her audience). Marilyn is a graduate of Washington State University, and is a Certified Speaking Professional (CSP) – the highest earned designation in the speaking profession (with fewer than 10% of professional speakers earning this certification).
Author of Chicken Soup for the Woman's Soul, speaker on self-esteem, self-empowerment and peak performance.
Marci Shimoff is a #1 NY Times bestselling author, a celebrated transformational leader, and one of the nation's leading experts on happiness, success, and unconditional love. She is the author of the runaway bestsellers Love for No Reason and Happy for No Reason, which offer revolutionary approaches to experiencing deep and lasting love and happiness. These books soared to the top of many national bestseller lists including The New York Times, Amazon, and the Wall Street Journal and have been translated into 31 languages.
Marci is also the woman's face of the biggest self-help book phenomenon in history, Chicken Soup for the Soul. Her six bestselling titles in the series, including Chicken Soup for the Woman's Soul and Chicken Soup for the Mother's Soul, have met with stunning success. Combined, all of her books have sold more than 15 million copies worldwide and have been on the New York Times bestseller list for a total of 118 weeks. Marci is one of the bestselling female nonfiction authors of all time. In addition, she's the host of the national PBS television show called Happy for No Reason and she's a featured teacher in the international film and book sensation, The Secret.
President and co-founder of the Esteem Group, she delivers keynote addresses and seminars on self-esteem, self-empowerment, and peak performance to corporations, professional and non-profit organizations, and women's associations. She's been a top-rated trainer for numerous Fortune 500 companies, including AT&T, GM, Sears, Kaiser Permanente, and Bristol-Myers Squibb. Marci inspires people with her breakthrough methods for personal fulfillment and professional success.
As an acclaimed authority on success and happiness, Marci is often approached by media for her insights and advice. She has been on more than 600 national and regional television and radio shows and has been interviewed for over 100 newspaper articles worldwide. Her writing has appeared in major magazines, including Ladies Home Journal, SELF, and Woman's World.
Marci earned her MBA from UCLA and holds an advanced certificate as a stress management consultant. She is a founding member and on the board of directors of the Transformational Leadership Council, a group of 100 top leaders serving over ten million people in the self-development market. Through her books and her presentations, Marci's message has touched the hearts and rekindled the spirits of millions of people throughout the world. She is dedicated to fulfilling her life's purpose of helping people live more empowered and joy-filled lives.
Speaker & Author on Mental Toughness Training for Fortune 500 Sales Teams
Steve Siebold trains sales and sales management teams how to increase sales, develop people and manage change through Mental Toughness Training. Siebold is a former professional tennis player and national coach. His sports clients include superstars such as Andre Agassi, the Boston Celtics, Florida Marlins and Ohio State University. In 1997, Siebold began working with Fortune 500 sales teams, and has helped companies like Johnson & Johnson, GlaxoSmithKline, TransAmerica and Yamanouchi increase sales by hundreds of millions of dollars. Steve is the author of 8 books on Mental Toughness Training that have been translated into 6 languages.
As the CEO of Siebold Success Network, Steve oversees a team of 118 inside and outside sales people, which gives him unique insights on how to build a mentally tough sales team.
Steve’s work has been featured on every major television network in the United States and Canada, and his interviews and articles have appeared in the Wall Street Journal, Fortune, Forbes, USA Today and hundreds of other publications around the world.
Professor of finance at the Wharton School. Expert speaker on the economy and investment strategies.
Dr. Jeremy J. Siegel is the Russell E. Palmer Professor of Finance at the Wharton School of the University of Pennsylvania. He graduated from Columbia University and received his Ph.D. in Economics from the Massachusetts Institute of Technology. Dr. Siegel spent one year as a National Science Foundation Post-Doctoral Fellow at Harvard University.
Dr. Siegel has written and lectured extensively about the economy and financial markets, has appeared frequently on CNN, CNBC, NPR and others networks. He is a regular columnist for Kiplinger's and Yahoo! Finance and has contributed articles to The Wall Street Journal, Barron's, The Financial Times and other national and international news media. Prof. Siegel served for 15 years as head of economics training at JP Morgan and is currently the academic director of the U.S. Securities Industry Institute.
The author of numerous professional articles and three books, Dr. Siegel is best known for his investment book Stocks for the Long Run, which published its fourth edition in 2008, and was named by The Washington Post as one of the ten-best investment books of all time. His current book, The Future for Investors: Why the Tried and the True Triumph over the Bold and New was named one of the best business books published in 2005 by Business Week, the Financial Times, and Barron's magazine.
Prof. Siegel has received many awards and citations for his research and excellence in teaching. In November 2003 he was presented the Distinguished Leadership Award by the Securities Industry Association and in May 2005 he was presented the prestigious Nicholas Molodovsky Award by the Chartered Financial Analysts Institute to
those individuals who have made outstanding contributions of such significance as to change the direction of the profession and to raise it to higher standards of accomplishment. In 1994 Professor Siegel received the highest teaching rating in a worldwide ranking of business school professors conducted by Business Week magazine and in 2001, Forbes named JeremySiegel.com as one of the
Best Business School Professor websites.
Entrepreneur, author and speaker on sales, leadership and customer service
Sam Silverstein is dedicated to empowering people to live accountable lives, transform the way they do business and create a more accountable world. He helps companies create an organizational culture that prioritizes and inspires accountability.
As a former executive and business owner, Sam’s manufacturing and distribution companies sold over $100 million in products and services. He successfully sold one of his businesses to a Fortune 500 company. Today, Sam writes, speaks and consults with such companies, inspiring and challenging their people to think differently to achieve a better result.
Sam’s work with entrepreneurs, multi-national companies, and government agencies has transformed organizational cultures and driven increased engagement and productivity. He has written numerous books including Making Accountable Decisions, No More Excuses, and most recently, Non-Negotiable.
He is the founder of The Accountability Movement™, which is focused on building powerful communities filled with people and organizations, that know their values, live their values and keep their commitments. To that end, Sam hosts (creates or initiates) Accountability Roundtables™ to address and break through the barriers that restrict organizations and communities from living an accountable culture.
Originally from Atlanta, Sam has a Bachelors degree in business from the University of Georgia and an MBA from Washington University. He is a Past President of the National Speakers Association. Sam is married with four children and currently resides in St. Louis, Missouri.
Bestselling Author of Little Bets: How Breakthrough Ideas Emerge from Small Discoveries, and Entrepreneur.
Peter Sims is a best-selling author and entrepreneur. His latest book is Little Bets: How Breakthrough Ideas Emerge from Small Discoveries, and he was the coauthor with Bill George of True North: Discover Your Authentic Leadership, the Wall Street Journal and BusinessWeek best-seller. He frequently speaks or advises at corporations, associations, and universities, including Google, Eli Lilly, Pixar, ConAgra, Gap Inc., Cisco Systems, Current TV, Amazon, and Stanford University. He speaks on leadership, innovation and entrepreneurship.
He has had a long collaboration with faculty at Stanford's Institute of Design (the d.school), a hub of creative thinking and doing, and received an M.B.A. from Stanford Business School where he established a popular class. Previously, he worked in venture capital with Summit Partners, where he had the opportunity to work with some of the world's most innovative entrepreneurs, including as part of the team that established Summit's European Office in London. He is a member of G.E.'s Innovation Advisory Panel, and is a Co-founder and Director of Fuse Corps, an innovative social venture that will enable America's most entrepreneurial leaders to work on year-long grassroots projects to tackle some of society's most pressing problems, such as within education, reporting directly to mayors, governors, and their senior staffs.
His articles have appeared in The New York Times, The Financial Times, Harvard Business Review, Mashable, strategy+business, Tech Crunch, and as an Expert blogger for Fast Company.
Dr. Allen Sinai is the Chief Global Economist / Strategist and President of Decision Economics, Inc. (DE), a U.S. and Global economic and financial markets information and advisory firm located in New York, London, and Boston. Dr. Sinai is responsible for the forecasts and analyses of the U.S. and global economies and financial markets, business and investment implications, and the translating of this information for use in bottom-line decisions by senior level decisionmakers in financial institutions, corporations, and government. Over many decades, he has advised policymakers in Washington, Japan and globally, the U.S. Congress, and both Republican and Democratic Administrations on the economy, policy, and strategy.
Known for his forecast accuracy and identification of
Big Wave trends in the U.S. and the world, Dr. Sinai brings a unique blending of academics and research, experience working and participating in financial markets and financial institutions, involvement in Washington and other Centers in policy, and business and investment experience to his work. He is known for his unique ability to translate the often arcane world of economics, policy, and financial markets to his audiences in clear, intuitive, and actionable terms.
Dr. Sinai has taught at a number of universities, including Brandeis, the Massachusetts Institute of Technology, Boston University, New York University, Northwestern University, and the University of Illinois-Chicago and published numerous articles in the scientific and lay literature. His research has emphasized financial and real business cycles and the integration of the financial side of the economy into the analysis and forecasting of real economic activity. He is a pioneer in the use of quantitative structural macroeconometric models in a National Economic and Financial Systems approach to forecasting and analyses of the economy and financial markets.
From 1983-96, Dr. Sinai was at Lehman Brothers, Inc., as a Managing Director, Chief Global Economist, and the Director of Lehman Brothers Global Economics. He was also Executive Vice President and Chief Economist of The Boston Company, an investment and private banking subsidiary of Lehman Brothers. Previously, from 1971-83, Dr. Sinai was Chief Financial Economist, Co-Director of the Financial Institutions Group (FIG), and a Senior Vice President at the Lexington, Massachusetts based pioneering firm Data Resources, Inc. Dr. Sinai obtained his B.A. Degree in Economics at the University of Michigan and holds an M.A. and Ph. D. Degrees in Economics from Northwestern University.
Over the years, Dr. Sinai is frequently has appeared in hundreds of U.S. and international television and radio programs and in the news media. He has given scores of lectures and seminars in academic, business, financial and other settings in the U.S. and internationally. In 1992, Dr. Sinai was selected as one of the ten
Smartest People in Boston by Boston Magazine. Time Magazine has said of him,
Anyone who thinks economics is a dismal science has never been treated to the vivid commentaries of Allen Sinai.
Allen Sinai and his wife, Lee, a writer, live in Lexington and Martha's Vineyard, Massachusetts. The Sinais have two children, Todd, a professor at The Wharton School and Lauren, who works for a private equity firm, Prospect Partners, in Evanston, Illinois. The Sinais have five grandchildren.
Speaker on Innovation and Technology, Senior Partner at Innosight, Professor Purdue University
Legendary Toronto Maple Leaf. Speaker on sports,lessons In leadership and teamwork.
Darryl Sittler is one of the greatest players to ever wear the Toronto Maple Leaf uniform. The former centreman was Toronto's first choice in the 1970 Amateur Draft, and he embarked on a career that led him to the top of the Leafs' All-Time Points and Goal Scoring List.
The native of Kitchener, Ontario may well be remembered for two of the most historical performances in the history of the National Hockey League. On February 7, 1976, Sittler scored six goals and added four assists for an NHL record total of 10 points in a game versus the Boston Bruins at Maple Leaf Gardens. That spring, the team leader joined Maurice Richard in hockey history by recording five goals in one playoff game against the Philadelphia Flyers. Darryl's place among the sport's all-time greats came in 1989 with his induction into the Hockey Hall of Fame and in 1995-96, Darryl was voted by fans as the centreman on the All-Time Leafs Team.
After hanging up his skates, Darryl took on a new professional role as special consultant to the President of the Toronto Maple Leafs, in the areas of marketing, public relations, alumni relations and hockey operations. He is now a marketing and community consultant. Darryl's place among the NHL's all-time greats came in 1989 with his induction into the Hockey Hall of Fame. In 1995-96, Darryl was voted by fans as the centreman on the All-Time Leafs Team, and on February 8, 2003, Toronto retired Sittler's No. 27.
Terri Sjodin is the Principal and Founder of Sjodin Communications. She is one of America’s most highly sought after female speakers and has trained and motivated thousands of people from all over the world. Her unique specialization is advancing the persuasive presentation skills of professionals. She is the author of the national bestselling book, Small Message, Big Impact, which hit the New York Times Hardcover Advice & Misc. bestseller list, Wall Street Journal Hardcover Business bestseller list, and USA Today Money bestseller list.
She is also the author of the highly acclaimed book, Scrappy: A Little Book About Choosing to Play Big which was released in the Fall of 2016 and New Sales Speak – The 9 Biggest Sales Presentation Mistakes and How to Avoid Them.
Over 20+ years ago, Terri went into business for herself, building Sjodin Communications in Orange County, CA from a spare room in her home. Today, Terri’s clients include an impressive list of Fortune 500 companies, industry associations, and academic conferences. Her consulting practice has taken her from her house, to the US House of Representatives, where she has served as a keynote speaker and/or consultant for the US House of Representatives GOP Retreats addressing approximately 235 Congressmen and Women. This has led to additional invitations to present and coach leadership on The Hill on multiple occasions.
In June of 2007, Terri was named one of the top five Women in Business by the Orange County Business Journal at the distinguished WIB awards. This award is presented in recognition of exceptional professional accomplishments, including business success, contributions to industry, and the Orange County community.
Beyond her success as an entrepreneur and author, Terri is a frequent guest on radio and television talk shows throughout the country appearing on The Today Show, Bloomberg, CNN, CNBC, and many major network affiliates from ABC, CBS, and NBC, FOX, cable and radio.
Terri graduated from San Diego State University with a Bachelors of Arts Degree in Speech Communication. Before forming her own company, Terri was a top sales producer with both The Achievement Group and Resource Dynamics.
Her combination of academic communication theory, field research, and practical street sales experience collected during thousands of coast-to-coast business presentations cast Terri in the leading role of advising today’s professionals on becoming more polished, persuasive presenters and adapting to the changing marketplace.
Terri is a “high content” speaker – Her approach is fresh, real-world, and her style is sassy and practical. Each presentation is loaded with street-worthy ideas, methods, and tips that men and women can use immediately to get results. Many consider Terri to be today’s sales professionals’ speech coach.
First Canadian to climb Everest, inspirational and motivating speaker on commitment and teamwork.
Laurie Skreslet captivates, inspires, and entertains as he imparts his remarkable wisdom, gained from a lifetime of adventure and achievement. Enhanced with spectacular multimedia visuals, his presentations convey the importance of personal commitment, teamwork, preparation, and dedication to excellence -- keys to success on Mount Everest, and keys to success in business.
On October 5, 1982, Laurie Skreslet became the first Canadian to ever reach the summit of Mount Everest. Since then, he has revisited the challenge again and again, continuing to climb from various directions and with alternate equipment. Building upon his life as an adventurer, he has also become renowned for his spectacular presentations to corporate and professional groups. Helping individuals and organizations to uncover and explore the parallels between their business environment and that of high-risk adventure and exploration comes naturally to Laurie.
In order to attempt climbing Everest, Laurie and his team spent over five years planning and raised more than three million dollars. Still dealing with the horror of four team members deaths in the infamous Khumbu Icefall, Laurie personally had to recover from three cracked ribs incurred in a fall early in the climb. Despite these and countless other adversities he had accomplished mountaineering's ultimate achievement - and made history in the process.
Laurie brings to life the principles of personal best and beating fear of failure that enabled him to reach his Everest goals, and which can be applied by anyone trying to achieve difficult goals of their own. Participants learn that achievement is not a matter of luck or destiny, but a philosophy and a process that can be applied to any situation.
Stan Slap is renowned for achieving maximum commitment in manager, employee and customer cultures—-the three groups that decide the success of any business. When these groups form relationships with a company they become cultures and are far more self-protective, far more intelligent and far more resistant to standard methods of corporate influence.
“Culture” is the most overused yet often least understood concept in business. SLAP’s renowned expertise is in understanding how these three cultures actually work and how to achieve their maximum commitment.
Stan is also the New York Times bestselling author of Bury My Heart at Conference Room B and Under the Hood, which mine the path to Manager and Employee commitment, respectively. Stay tuned for Stan’s third book, The Hungry and the Hunted, which sheds much needed light on how to activate your Customer Culture.
Recognized authority in developing businesses and their leaders to deliver results and increase value, Author of six books including Leadership Code.
Norm Smallwood is a recognized authority in developing businesses and their leaders to deliver results and increase value. In 2010, the Harvard Business Review described Norm Smallwood as doing
innovative and ground-breaking work on effective leadership.
Norm co-founded The RBL Group with Dave Ulrich in 2000. Much of his current work relates to increasing business value by building organization, leadership, and people capabilities that measurably impact market value, and connecting firm brand identity with leadership brand capability. Leadership brand capability occurs when investors, customers, and employees have confidence that leaders are able to deliver present and future results in a manner consistent with the desired customer experience or firm identity.
He has co-authored six books: Real-Time Strategy, Results-Based Leadership, How Leaders Build Value, Change Champions Field Guide, Leadership Brand, and Leadership Code. He has published more than 150 articles in leading journals and newspapers such as Washington Post, Forbes, and Financial Times, and has contributed chapters and forewords to multiple books. He has published two articles in Harvard Business Review and is a frequent blogger on HBR Online. Norm was also a faculty member in executive education at the University of Michigan in the Ross School of Management.
For several years, Leadership Excellence magazine has ranked Norm as one of the top 100 Global Voices in Leadership and the RBL Group as one of the top leadership development firms in the world.
Prior to co-founding the RBL Group, Norm was a founding partner and managing director of Novations Group, Inc. where he led business strategy, organization design, and human resource management projects for a wide variety of clients spanning multiple industries. Before this, he was an organization development professional at Procter and Gamble in a start-up business in Georgia and in Calgary, Alberta, with Esso Resources Canada. He is on the editorial board of the Journal of Human Resource Management and an Honorary Colonel for the West Valley City Police Department.
Best selling author, talent management expert, and social entrepreneur
Geoff is Chairman & Founder of ghSMART, a leadership consulting firm whose Credo begins, “We exist to help leaders amplify their positive impact on the world.” The firm was named one of the "world’s top firms" in Broderick’s The Art of Managing Professional Services, and was profiled in Atul Gawande’s The Checklist Manifesto, Tom Peters’ The Little Big Things, and George Anders’ The Rare Find. ghSMART is the subject of two Harvard Business School Cases, titled "ghSMART & Co.: Pioneering in Professional Services."
Geoff is co-author, with his colleague Randy Street, of the New York Times bestselling book Who: The A Method for Hiring. Shanghai Daily named Who a "Top 5 Business Book in China" and Canada's Globe and Mail named it the "#1 Best Business and Management Book of 2009." Geoff is author of the #1 Wall Street Journal bestseller Leadocracy: Hiring More Great Leaders (Like You) into Government, which won the 2013 IPPY Gold Medal for Best Business Book of the Year. In the 1990s, Geoff co-created the Topgrading brand for talent management.
As a social entrepreneur, Geoff is the Founder of two 501c3 not-for-profit organizations. SMARTKids Leadership Program™ provides a customized program of 10 years of leadership tutoring and a $100,000 scholarship to top students with leadership potential from low?income communities. Second, The Leaders Initiative™ seeks to elevate humanity by identifying, developing, and deploying society's greatest leaders into government. Geoff and his ghSMART colleagues volunteer as leadership advisors in the fields of education, public health, and government. Geoff has also served as Leadership Advisor and Chief Talent Officer for the State of Colorado, a 33,000+ employee, $24b organization.
Geoff earned a B.A. in Economics with Honors from Northwestern University, an M.A., and a Ph.D. in Psychology from Claremont Graduate University, where he was mentored by Peter F. Drucker. Geoff was elected to Sigma Xi, the honorary society for holders of doctoral degrees, and is a member of Young Presidents’ Organization (YPO).
Widely regarded as one of the Navy's most inspirational leaders, Rear Admiral Ray Smith has spoken extensively on his leadership experiences to a wide range of audiences including corporate, political, military, and civic leaders.
A Navy SEAL for almost 39 years, he achieved extraordinary success through focused, participatory leadership. During his four-year tenure as Commander of the 2300-men SEAL force, he raised personnel retention to a level three times the Navy average. As a Navy Captain, he led the Navy SEALs in Operation Desert Storm, conducting over 200 operations of strategic significance while incurring no casualties. Earlier in his career, Admiral Smith directed Navy SEAL training, generally considered to be the most challenging military training in the world.
Admiral Smith has been recognized in Newsweek, Fortune, Reader's Digest, and on the Discovery Channel, the History Channel, and CBS This Morning. He published two highly successful Navy SEAL manuals, one on nutrition and one on fitness. He was awarded the California Distinguished Service Award while a member of the Governor's Council on Physical Fitness and Sports.
Admiral Smith holds a Master of Science degree in Physical Oceanography from the U.S. Naval Postgraduate School in Monterey, CA, and a Bachelor of Science degree from the U.S. Naval Academy in Annapolis, MD. Admiral Smith successfully completed the 350-mile Beast of the East Adventure Race in 1998 and 1999, finishing with his three Navy SEAL teammates in 9th place out of 34 teams.
Associate Professor at the Harvard Business School and Speaker on Leadership Development
Scott Snook is currently the MBA Class of 1958 Senior Lecturer of Business Administration at the Harvard Business School.
He graduated with honors from West Point earning the Royal Society of Arts Award for the most outstanding overall cadet in his class. Following graduation, he was commissioned in the US Army Corps of Engineers where he served with distinction in various command and staff positions for over 22 years, earning the rank of Colonel before retiring in 2002. He has led soldiers in combat. Among his military decorations are the Legion of Merit, Bronze Star, Purple Heart, and Master Parachutist badge.
He has an MBA from the Harvard Business School, where he graduated with High Distinction as a Baker Scholar. Dr. Snook earned h is Ph.D. from Harvard University in Organizational Behavior winning the Sage-Louis Pondy Best Dissertation Award from the Academy of Management for his study of the Friendly Fire Shootdown in Northern Iraq. Until July of 2002, Colonel Snook served as an Academy Professor in the Behavioral Sciences and Leadership Department at the United States Military Academy. He also directed West Point's Center for Leadership and Organizations Research as well as its joint Master's Program in Leader Development. He is the primary author of West Point's Cadet Leader Development System - the Academy's philosophy on how to develop leaders of character for the Nation. Professor Snook's book Friendly Fire was selected by the Academy of Management to receive the 2002 Terry Award as the most influential book on managerial thinking published during the past two years. He has also co-authored a book that explores the role of "common sense" in leadership titled, Practical Intelligence in Everyday Life, available from Cambridge University Press (2000). He most recently co-edited The Handbook for Teaching Leadership: Knowing, Doing, and Being available from SAGE Publications (2011). Professor Snook has shared his leadership insights in formal executive education programs at Harvard and with numerous corporate audiences around the world.
Professor Snook's research and consulting activities have been in the areas of leadership, leader development, change management, organizational systems and failure, and culture. He currently lives in Concord, Massachusetts with his wife Kathleen and their five children.
Disney University Teaching Alum and Speaker on Creating Magical Customer Experiences
Dennis Snow's customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today.
He began his Disney career in 1979 as a front-line attractions operator. As he advanced through the company, Dennis managed various operating areas throughout the park, learning and applying the skills it takes to run a world-class, service-driven organization.
Dennis launched a division of the Disney Institute responsible for consulting with some of the world's largest companies including ExxonMobil, AT&T, General Motors and Coca Cola. During this time, he presented to audiences in diverse locations around the world, such as South Africa, Australia, Mexico, England and Argentina. This division quickly became the fastest growing venture of the Disney Institute and experienced repeat business of nearly 100%.
He also spent several years with the Disney University, teaching corporate philosophy and business practices to cast members and the leadership team. While there, he coordinated the Disney Traditions program which is universally recognized as a benchmark in corporate training. In his last year with Walt Disney World, Dennis' leadership performance was ranked in the top 3% of the company's leadership team.
Today, Dennis is a full-time speaker, trainer and consultant who helps organizations achieve goals related to customer service, employee development and leadership. Some of his clients include American Express, Johns Hopkins Medicine, ExxonMobil, and Nationwide.
His articles appear in a number of industry publications and he is a featured guest expert on customer service, on several business news-talk radio shows. He is the author of the book, Unleashing Excellence: The Complete Guide to Ultimate Customer Service, which has been used in organizations around the world as a blueprint for organizational excellence. His newest book has just been released, titled, Lessons From the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life.
Leading Strategist on Building and Developing Business Relationships
Andrew Sobel is the leading authority on the strategies and skills required to earn lifelong client loyalty and build trusted client partnerships. The most widely published author in the world on this topic, he has written four acclaimed, bestselling books on business relationships: Power Questions, All for One, Making Rain, and Clients for Life. His newest book, Power Questions, shows how to use powerful, thought-provoking questions to win new business, build relationships and influence others. He has also published over 100 articles and contributed chapters to four books on leadership, strategy, and marketing. All for One was voted one of the top 10 sales and marketing books of the decade by a major marketing publication.
Andrew has worked more than 30 years as both a strategy advisor to senior management and an executive educator and coach. Many of the world`s leading companies number among Andrew`s clients. These include established public companies such as Citigroup, WPP, Xerox, Experian, Hess, Cognizant, UBS, and Lloyds Banking Group; and also many privately held professional service firms, including Booz Allen Hamilton, Towers Watson, Bain & Company, Booz & Company, Spencer Stuart, Fulbright & Jaworski, Ernst & Young, Deloitte, and many others.
His articles and work have been featured in a variety of publications including USA Today, The New York Times, Business Week, the Harvard Business Review, Strategy+Business, and Advertising Age, and he has appeared on numerous television programs such as ABC`s World News This Morning and the Fox Strategy Room. One of his articles, "The Beatles Principles," was featured in major newspapers and media in over 20 countries around the world.
A former Senior Vice President and Country Managing Director with Gemini Consulting (formerly the MAC Group), Andrew lived and worked in Europe for 13 years and speaks four languages. He graduated from Middlebury College with honors and earned his MBA from Dartmouth`s Tuck School. He is president of Andrew Sobel Advisors and Executive Director of the Client Leadership Forum, a best practices consortium of international services firms.
Speaker and author on closing the generational communication gap
David Solie is an author, educator, speaker, and thought leader in communicating with seniors. As a marketing consultant he provides unique and inspiring training programs to financial services organizations that improve their relationships and sales with seniors. His clients include Merrill Lynch, U.S Trust, Northern Trust, Harris myCFO, and Genworth Financial.
His book How To Say It To Seniors: Closing the Communication Gap with Our Elders is a landmark text that has been read and reread by legions of baby boomers searching for a better approach to working with their aging parents. It offers insights and proven, practical communication strategies that help professionals and laypersons alike interact more compassionately and effectively with seniors.
David Solie is a gifted speaker whose keynote and breakout presentations on communication between generations have won critical acclaim from audiences throughout the United States and Canada. His compelling stories, unique insights, humor, compassion, and inspirational delivery have made him a favorite of financial advisors, attorneys, accountants, healthcare providers, senior service professionals, planned giving specialists, caregivers, and general audiences.
His program Unlocking the Communication Code with Senior Clients is featured at the Annual Securities Industry Institute at Wharton Business School.
David Solie is a graduate of the University of Washington, University of Manitoba, the University of Colorado Medical School, and practiced for a number years in family medicine as a licensed physician assistant.
Award-winning Analyst, Best-selling Author, and Speaker on Technology Trends & Marketing
Brian Solis is a leading digital analyst, anthropologist, and futurist. He studies disruptive technology and its impact on business and society. Through his reports, articles and books, he humanizes technology's short and long-term effect to help see people and markets differently and understand what to do about it.
Brian’s work covers topics including digital transformation, customer experience digital marketing, culture 2.0 and "the future of" industries, trends and behavior. His website is recognized as one of the top destinations for business leaders around the world. He actively contributes to AdAge, Wired and Forbes. And, he’s followed by over 500,000 people on Linkedin, Twitter and Facebook.
Brian has also worked with and interviewed many celebrities and business leaders live including Katie Couric, Ashton Kutcher, Mark Burnett, Adrian Grenier, Shaq, Russell Brand, Billy Corgan, Oprah, among others.
His new book, X: The Experience When Business Meets Design, introduces the importance of experiences as the new brand, bringing the worlds of CX, UX and BX together to re-imagine the customer journey and lifecycle.
His previous books include, What’s the Future of Business, which explores the landscape of connected consumerism and how business and customer relationships unfold and flourish in four distinct moments of truth. Prior to What’s the Future of Business, he published The End of Business as Usual, which was named as a Top 10 Business Book by Publisher’s Weekly.
Bestselling Author and Speaker on Building Profitable Customer Experiences
Micah Solomon is one of America’s most popular keynote speakers on building bottom line growth through customer service. A bestselling author and hands-on consultant, Micah Solomon specializes in building stellar, profitable customer experiences, company culture, 21st-century marketing, and social (and anti-social!) media.
Micah was recently named the “new guru of customer service excellence” by the Financial Post. His latest business bestseller, High-Tech, High-Touch Customer Service, as well as his perennial bestseller, Exceptional Service, Exceptional Profit, have won multiple awards. His expertise has been featured in Inc. Magazine, Bloomberg BusinessWeek, CNBC, Forbes, and the Harvard Business Review.
Micah's uniquely inspiring and humorous speeches convey his passion for everything that makes a business great, delivered in his famously relaxed and friendly 21st-century speaking style. Micah is legendary for engaging his audiences through his sincerity, his genuine passion for his clients’ success, and his unique visual presentation style - no stock photos here, just real life examples.
An entrepreneur and business leader himself, Micah used the techniques he speaks about to build his company from a one-man home operation into a market leader in the manufacturing and independent entertainment field—a story well known to readers of FastCompany and Seth Godin’s marketing bestseller Purple Cow. Micah was also an early investor in the Apple-related speech-recognition technology behind Apple’s Siri.
Small Business Expert and Best-Selling Author of It's Your Biz
A woman of many talents, Susan Wilson Solovic is an award-winning serial entrepreneur, New York Times, Wall Street Journal, Amazon.com top 100 and USA Today bestselling author, media personality, sought-after keynote speaker, and attorney.
An Internet pioneer, Solovic was the CEO and co-founder of one of the first video-based Internet sites, a company she grew from it’s infancy to a million dollar plus entity. In 2006, she accepted the Stevie Award (the Oscar’s of business) on behalf of the company for the Most Innovative Company under 100 employees; that same year the company was voted the Best Investment Opportunity at a Venture Forum in the Silicon Valley.
A media personality, Solovic is a former small business contributor for ABC News and hosted a syndicated radio program, It’s Your Biz. She appears regularly as a small business expert on Fox Business, Fox News, The Wall Street Journal’s “Lunch Break”, MSNBC, CNN, CNBC and many other stations across the country. She hosted her own PBS special called "Reinvent Yourself Now: Become Self-Reliant in an Unpredictable World." In addition to television and radio appearances, Solovic is a featured blogger on numerous sites, including Constant Contact, Entrepreneur, AT&T Business Circle and FoxBusiness.com.
Solovic was recently named in the Top 10 of both SAP’s “Top 51 Potential Human Influencers” and she consistently ranks in the top 5 of the “Top 100 Small Business Experts to Follow on Twitter.” She has written four bestselling books which have been translated into multiple languages.
Solovic received the Institute for Women’s Entrepreneurship Leader of Distinction Award, and she was the first recipient of AT&T’s Innovator of the Year Award for being a pioneer in a new industry. Additionally, she has won numerous awards for small business journalism include recognition from the SBA.
Solovic is a member of the Advisory Board for the John Cook School of Entrepreneurship at Saint Louis University where she also served as an adjunct professor on entrepreneurship in the MBA program. She served on the National Women’s Business Council, which counsels the President, Congress, and the SBA on issues affecting women business owners. She is a past board member of the Women’s Leadership Board at Harvard University, the Women Presidents’ Organization, Women Impacting Public Policy and the Institute for the Economic Development of Women. Currently, she is mentoring women entrepreneurs in Rwanda.
Solovic started her career as a news anchor and reporter. Her corporate career took her to the C-Suite level of a Fortune 100 company becoming the first female executive in the company’s financial services division. She obtained a law degree from Saint Louis University and is Of Counsel with the firm Junge & Mele, LLP in New York City.
Meg Soper is a keynote motivational speaker and Humorist who combines her skills as a comedienne with hands-on experience in health care to provide motivating and inspiring entertainment for her audiences. Her experience as a standup comic, operating room nurse and mother of two teenagers enable her to deliver a unique package of humorous anecdotes, and stress-busting strategies for everyday living.
Meg's emergence as a corporate motivational humorist was inspired by her belief that laughter is one of the most effective ways to deal with the day-to-day stress in our lives. Her comedic skills enable her, as a leading motivator, to connect with the audience, break barriers and deliver practical tools and strategies to be more effective at work and at home.
Meg has appeared as a feature performer at events across North America, and has shared the stage with such celebrities as Ray Romano and Ellen DeGeneres. As a Registered Nurse, Meg has a very strong following in the health care community, and an incredible ability to find the humor in every situation. She has appeared on the CBC Television Network, Women's Television Network and Prime TV, as well as being featured in many radio programs and comedy festivals. Meg has a tremendous ability to connect with her audience and take every event to a higher level.
In the book, From the Stage to the Page: Life Lessons from Four Funny Ladies, Meg is one of the four authors, who shares life lessons, funny stories and everyday tips.
Author of Thinque Funky, Speaks on Future Thinking, Innovation, and Generational Trends
Anders Sorman-Nilsson is a reformed lawyer, and the founder and creative director of the Sydney and Stockholm based research company - Thinque. His unique global perspectives have been helping leaders, teams, and business owners in the USA, Europe, Asia and Australia make sense of and harness disruptive trends in innovations, generations and communications. His misfit insights have recently been manifested in his book Thinque Funky: Upgrade Your Thinking and amplified by endorsements via AFR Boss Magazine, Wired (UK), and Monocle. Anders is an expert on generational trends, thought leadership branding, and innovation.
The current rapid pace of change in every industry means that we need to be constantly upgrading our personal, organisational and leadership software. The only way to make these upgrades is to understand how oncoming trends are likely to affect your organization, so you can act swiftly when the next tidal wave of information hits your shores. How would your company be different if your staff were inspired about change, rather than paralysed by it? Or if your leaders could raise performance to meet the oncoming generations, do more with less, and innovate their way into the future? Or better still, if you knew which trends were impacting your industry today and how to position your thinking favourably for the future?
Advising clients like Apple, MTV, Johnson & Johnson, Eli Lilly, SAP, McCann Erickson, CPA Australia, UTS Business School and Macquarie Bank on 'next practice', Anders' future thinking provides GPS directions for businesses, teams and leaders seeking to navigate a constantly shifting business landscape, and successfully enter a new decade of thinking.
Director of Global Macro, Eurasia Group and Speaker on Geopolitics & Risk Management
Willis Sparks is a thought leader on risks, opportunities, and trends created by current geopolitical conflicts and political developments in major emerging market countries, as well as on US politics and foreign policy. He works directly with Eurasia Group President Ian Bremmer on a variety of macro political risk projects.
Prior to joining Eurasia Group in 2005, Willis worked at the Council on Foreign Relations, where he wrote on transnational terrorism and US national security. He regularly gives speeches on market-moving trends in international politics for investor and corporate audiences in the US and abroad. Willis holds master's degrees in international affairs from Columbia University's School of International and Public Affairs, where he specialized in international security policy and the former Soviet Union, and from the Study of Political Science (Sciences Po) in Paris. He holds two bachelor's degrees from Brown University and is a graduate of the Juilliard School. In addition, Willis once worked as a stuntman at New York's Metropolitan Opera.
Leadership consultant and speaker on driving success through communication and relationships.
Tommy Spaulding is President of the Spaulding Companies Corporation, a national leadership development, speaking, training, consulting, and executive coaching organization. A world-renowned speaker on leadership, Tommy Spaulding has spoken to hundreds of organizations, associations, educational institutions, and corporations around the globe. His first book, It’s Not Just Who You Know :Transform Your Life and Your Organization by Turning Colleagues and Contacts into Lasting, Genuine Relationships, published by Random House in 2010, is a New York Times, Wall Street Journal and USA Today national bestseller.
Tommy’s new book, The Heart-Led Leader: How Living and Leading from the Heart Will Change Your Organization and Your Life, published by Penguin Random House in October, 2015 is a New York Times and #1 Wall Street Journal national bestseller. In The Heart-Led Leader, Spaulding discusses the 18 Inch Journey which is the distance from your head to your heart.
Spaulding rose to become the youngest president and CEO of the world-renowned leadership organization, Up with People (2005-2008). Up with People is a global education organization which aims to bring the world together through service and music. The unique combination of international travel, service learning, leadership development and performing arts offers students an unparalleled experience and a pathway to make a difference in the world, one community at a time.
In 2000, Tommy Spaulding founded Leader’s Challenge, which grew to become the largest high school civic and leadership program in the state of Colorado. He is also the founder & president of the National Leadership Academy, a leading national non-profit leadership development organization. Previously, Spaulding was the Business Partner Sales Manager at IBM/Lotus Development and a member of the Japan Exchange and Teaching (JET) program.
Spaulding received a BA in Political Science from East Carolina University (1992); an MBA from Bond University in Australia (1998), where he was a Rotary Ambassadorial Scholar; and an MA in Non- Profit Management from Regis University (2005). In 2007, Spaulding received an Honorary PhD in Humanities from the Art Institute of Colorado. In 2002, he received the Denver Business Journal’s “Forty under 40 Award.”
In 2006, Spaulding was awarded East Carolina University’s “Outstanding Alumni Award,” the highest distinction awarded to an alumnus of the university. In 2009, he was appointed the university’s first “Leader in Residence.” In September 2012, Spaulding was named by Meetings & Conventions Magazine as one of the Best Keynote Speakers in the nation.
Author of The Norstrom Way, Speaker on Customer Service Excellence
Robert Spector is a best-selling author, international speaker, and customer service expert. Based in Seattle, he has helped companies create their customer service experiences for over 30 years.
Robert is recognized worldwide as the ultimate authority on customer service and the Nordstrom Way. He is the author of the business classic The Nordstrom Way: The Inside Story of America’s Number One Customer Service Company.
Robert believes that the elements of world-class customer service are the same, whether they come from Spector’s Meat Market (his family’s mom & pop store), Nordstrom, or Amazon.com, the subject of his international bestseller Amazon.com: Get Big Fast.
He has contributed articles to publications nationwide, including The New York Times, The Wall Street Journal, Sports Illustrated, and National Lampoon. He has been a guest expert on countless national and local television, radio, and internet programs, and is quoted in publications throughout the world.
A graduate of Franklin & Marshall College, Robert taught retail leadership at the University of Washington School of Business, drawing from the work he’s done on Seattle-based giants including Nordstrom, Amazon.com, Starbucks and Costco.