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Andrew Sobel

Andrew Sobel - Customer Service Business Strategy Marketing and Branding  speaker

 About

About Andrew Sobel - Leading Strategist on Building and Developing Business Relationships:

Andrew Sobel is the leading authority on the strategies and skills required to earn lifelong client loyalty and build trusted client partnerships. The most widely published author in the world on this topic, he has written four acclaimed, bestselling books on business relationships: Power Questions, All for One, Making Rain, and Clients for Life. His newest book, Power Questions, shows how to use powerful, thought-provoking questions to win new business, build relationships and influence others. He has also published over 100 articles and contributed chapters to four books on leadership, strategy, and marketing. All for One was voted one of the top 10 sales and marketing books of the decade by a major marketing publication.

Andrew has worked more than 30 years as both a strategy advisor to senior management and an executive educator and coach. Many of the world`s leading companies number among Andrew`s clients. These include established public companies such as Citigroup, WPP, Xerox, Experian, Hess, Cognizant, UBS, and Lloyds Banking Group; and also many privately held professional service firms, including Booz Allen Hamilton, Towers Watson, Bain & Company, Booz & Company, Spencer Stuart, Fulbright & Jaworski, Ernst & Young, Deloitte, and many others. 

His articles and work have been featured in a variety of publications including USA Today, The New York Times, Business Week, the Harvard Business Review, Strategy+Business, and Advertising Age, and he has appeared on numerous television programs such as ABC`s World News This Morning and the Fox Strategy Room. One of his articles, "The Beatles Principles," was featured in major newspapers and media in over 20 countries around the world. 

A former Senior Vice President and Country Managing Director with Gemini Consulting (formerly the MAC Group), Andrew lived and worked in Europe for 13 years and speaks four languages. He graduated from Middlebury College with honors and earned his MBA from Dartmouth`s Tuck School. He is president of Andrew Sobel Advisors and Executive Director of the Client Leadership Forum, a best practices consortium of international services firms. 

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 Topics

What Andrew Sobel Talks About:

Develop your clients for life
By understanding the ingredients of lifelong client loyalty, you can implement strategies to deepen and broaden your client relationships and accelerate revenue growth. 

Create trusted client advisors
Trusted client advisors exemplify seven specific attributes that set them apart from average professionals and enable them to build relationships at the highest level of any client organization. 

Build an all-for-one firm
The most successful firms have an "all-for-one, one-for-all" culture that puts clients and customers squarely at the center of the organization and provides individual relationship managers with the support they need to thrive. 

Innovate and collaborate using the Beatles Principles
The Fab Four sold 1.4 billion records by creating a whole that was greater than the sum of the parts. Learn how they collaborated to write their songs, continuously innovated, and built extraordinary fan loyalty. 

Unleash the power of Power Questions
The right question asked at the right time is an extraordinarily powerful tool to win business and build relationships. Quick answers can shut down the conversation, whereas thought-provoking questions expand it.

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 Recent Publications

Your presentation, which used the Beatles to illustrate teamwork, innovation, and client loyalty, really blew our partners away

Fulbright & Jaworski

 Availability and More Information

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