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Jeffrey Gitomer

Jeffrey Gitomer - Sales Customer Service Marketing and Branding  speaker

 About

About Jeffrey Gitomer - Speaker on Sales and Customer Service:

Jeffrey Gitomer is the author of The New York Times best sellers The Sales Bible, The Little Red Book of Selling, The Little Black Book of Connections, and The Little Gold Book of YES! Attitude. All of his books have been number one best sellers on Amazon.com, including Customer Satisfaction is Worthless, Customer Loyalty is Priceless, The Little Red Book of Sales Answers, The Little Green Book of Getting Your Way, The Little Platinum Book of Cha-Ching, The Little Teal Book of Trust, The Little Book of Leadership, and Social BOOM! Jeffrey's books have sold millions of copies worldwide.

Jeffrey gives public and corporate seminars, runs annual sales meetings, and conducts live training programs on selling, YES! Attitude, trust, customer loyalty, and personal development. Jeffrey's customers include Coca-Cola, US Foodservice, Caterpillar, BMW, Verizon, MacGregor Golf, Hilton, Enterprise Rent-A-Car, AmeriPride, NCR, IBM, Comcast Cable, Time Warner, Liberty Mutual, Principal Financial, Wells Fargo Bank, BlueCross BlueShield, Carlsberg, Mutual of Omaha, AC Neilsen, Northwestern Mutual, MetLife, Sports Authority, GlaxoSmithKline, The New York Post, and thousands more.

Jeffrey's syndicated column Sales Moves appears in scores of business papers in the US and Europe, and is read by more than four million people every week. His weekly email magazine, Sales Caffeine, is a sales wake-up call delivered to more than 300,000 subscribers worldwide. Sales Caffeine allows Jeffrey to communicate valuable sales information, strategies, and answers to sales professionals on a timely basis.

In 1997, Jeffrey was awarded the designation of Certified Speaking Professional (CSP) by the National Speakers Association. In 2008, Jeffrey was elected by his peers to the National Speaker Association's Speaker Hall of Fame. The designation, CPAE (Counsel of Peers Award for Excellence), honors professional speakers who have reached the top echelon of performance excellence.

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 Topics

What Jeffrey Gitomer Talks About:

Jeffrey Gitomer customizes and personalizes each speech for every company and industry that he addresses. In his lectures, he covers real world examples of business successes, including earning referrals, networking, loyalty, buying motives, and relationships. As he addresses each of these subjects and more, he gives audiences a clear understanding of how numerous pieces come together to create successful sales.

Salespeople, and people who serve customers, are looking for new information about their everyday situations, interactions, opportunities, problems, and challenges. In short, anyone attending a seminar is looking for ANSWERS. Jeffrey Gitomer provides answers, informs, challenges, and entertains professionals for companies like BMW, Oracle, Microsoft, Cingular Wireless, Coca Cola, DR Horton, Hilton Hotels, NCR, Caterpillar, Ferguson Enterprises, Chubb Insurance, Valpak, and hundreds of others. Gitomer's seminars focus on the self-evaluation of individuals and deliver no-nonsense, real-world information that is easy to understand and use.

Some of the real-world topics include:

  • Sales Mastery: How to Dominate Your Market in Any Economy
  • Understanding (and Uncovering) Your Customer's Buying Motives
  • The Difference Between Satisfied and Loyal Customers
  • Earning Referrals
  • How to sell VALUE, not PRICE
  • Intelligent Engagement (How to Ask Smart Questions)
  • It's NOT work, it's NETwork
  • Developing a YES! Attitude for Personal and Professional Success
  • Creating a Real Difference Between You and Other Companies
  • Your Image and Your Brand (How to Create Awareness)
  • How Much is One Customer Worth?
  • The Relationship and How to Build It
  • Getting Your Phone to Ring with Qualified Prospects
  • Putting Yourself in Front of People Who Can Say YES to You
  • The Personal Side of Customer Service
  • What Customers Really Want
  • Becoming a Trusted Advisor
  • Business Social Media

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 Recent Publications

Jeffrey combines tremendous research, talent, and an ability to immediately relate to any audience to have maximum impact.

Caterpillar

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