6 Minutes of Great Insights on Customer Service

 

About These Speakers:

Jeanne Bliss | World-wide Speaker and Executive Coach on Customer Driven Growth

Jeanne Bliss pioneered the Chief Customer Officer position, holding the role for over twenty years reporting to the Chief Executive Officer at Lands’ End, Allstate, Coldwell Banker, Mazda and Microsoft Corporations, where she moved the customer to the strategic agenda, redirecting priorities to create transformational changes to each brands’ customer experience. She has driven achievement of 95 percent loyalty rates, improving customer experiences across 50,000-person organizations.

Scott McKain | Dynamic Speaker on Sales and Customer Service

Scott McKain creates captivating presentations and bestselling books which clearly reveal how to create more compelling connections between you and your customers and how to stand out and move up, regardless of the economic climate in your industry. McKain’s calling is business – and his passion is platform presentations. He is a unique combination of vast speaking experience and new, cutting-edge information. His presentations benefit from three decades of experience, combined with his innate talent for articulating successful ideas.

Video: https://thesweeneyagency.com/speakers/Scott-McKain

Kerry Bodine | Author & Customer Experience Expert

Kerry Bodine believes that happy customers lead to happy shareholders. Her book, Outside In: The Power of Putting Customers at the Center of Your Business, helps business leaders understand the financial benefits of great customer experiences—and how their organizations must change in order to deliver them. Kerry is a customer experience consultant with expertise in human-centered design, journey mapping, marketing, and branding. She helps executives co-create innovative products, services, and experiences that truly matter—for their customers, for their employees, and for their business.

Video: https://thesweeneyagency.com/speakers/Kerry-Bodine

To Learn more about these speakers contact [email protected]

Derek Sweeney is the Director of Speaker Ideas at The Sweeney Agency. www.thesweeneyagency.com. For 15 years Derek has been helping clients find the right Speakers for their events. Derek can be reached at 1-866-727-7555 or [email protected]

6 Minutes of Great Leadership Advice to Change Your Day

Become a better Leader right now by taking just 6 minutes and 48 seconds to watch these 3 great Speakers on Leadership. Listen to their inspiring Ideas and use them at work.

About These Speakers:

Patrick Lencioni | Bestselling Author of The Five Dysfunctions of a Team, Renowned Leadership Guru

Named in Fortune magazine as one of the ‘ten new gurus you should know,’ Pat and his work have been featured in USA TODAY, Bloomberg Businessweek, and Harvard Business Review, to name a few. His passion for organizations and teams is reflected in his writing, speaking and executive consulting. He is the author of eleven best-selling books with over five million copies sold. His capstone book, The Advantage, is the pre-eminent source on organizational health. After sixteen years in print, his classic book, The Five Dysfunctions of a Team, remains a weekly fixture on national best-seller lists. Released in 2016, The Ideal Team Player is a much-anticipated follow-up to his team book and also a Wall Street Journal best-seller.

More Info: https://thesweeneyagency.com/speakers/Patrick-Lencioni

Dr. Tasha Eurich | Organizational Psychologist and Speaker on Leadership & Teamwork

Tasha Eurich is an organizational psychologist, researcher, and New York Times best-selling author. She’s built a reputation as a fresh, modern voice in the business world by pairing her scientific grounding in human behavior with a pragmatic approach to overcoming challenges. Over her 15-plus-year career, she’s helped thousands of professionals — from Fortune 500 executives to early stage entrepreneurs — improve their self-awareness and success.

More info: https://thesweeneyagency.com/speakers/Dr.-Tasha-Eurich 

Ty Bennett | Speaker on Leadership, Communication and Entrepreneurship

Ty Bennett is the founder of Leadership Inc., a speaking and training company with a mission to improve communications and empower individuals and organizations to challenge their status quo, cultivate exceptional relationships, and compete in extraordinary ways. He has worked with over 500 leaders, in over 37 countries, to help them fine-tune their sales and leadership skills. He’s changing lives – one leader at a time.

More info: https://thesweeneyagency.com/speakers/Ty-Bennett

To Learn more about these speakers contact [email protected]

Derek Sweeney is the Director of Speaker Ideas at The Sweeney Agency. www.thesweeneyagency.com. For 15 years Derek has been helping clients find the right Speakers for their events. Derek can be reached at 1-866-727-7555 or [email protected]

10 Speakers That Were Trending in January 2019

Every month, Clients call, email, and even text us asking about different Speakers they are considering for upcoming events.  They ask questions, view videos, read testimonials and in some cases request a call with a Speaker, something we are delighted to arrange. Based on all that activity, here are the 10 Speakers clients were talking about in January 2019.

Steve Blank | Thought Leader on Startups and Innovation, Expert on Entrepreneurship

Steve Blank has led one heck of an interesting life. He’s had 3 careers: First, in the U.S. Air Force for 4 years during the Vietnam War. Next, as a Silicon Valley entrepreneur in 8 start-ups in 2 decades (with 4 IPOs). Currently as an academic, teaching at Stanford, Berkeley, Columbia, and NYU. Steve, the father of Modern Entrepreneurship, has changed how startups are built; how entrepreneurship is taught worldwide; how science is commercialized in the U.S., and how companies and the government innovate.

Video: https://thesweeneyagency.com/speakers/Steve-Blank

Molly Fletcher | Inspiring Speaker on Leadership, Business Development, and Peak Performance

Molly Fletcher is a trailblazer in every sense of the word — a rare talent of business wisdom, relationship brilliance and unwavering optimism. A popular keynote speaker, she shares the unconventional techniques that helped her thrive as one of the first female sports agents in the high stakes, big ego world of professional sports and is now a successful entrepreneur.

Video: https://thesweeneyagency.com/speakers/Molly-Fletcher

Waldo WaldmanDecorated Fighter Pilot, New York Times Bestselling Author, Hall of Fame Speaker

Known as “The Wingman,” Lt Col (ret) Waldo Waldman is a combat decorated fighter pilot, executive coach, Hall of Fame Speaker, and the author of the New York Times and Wall Street Journal Bestseller Never Fly Solo. He helps organizations build collaborative cultures of trust, courage, motivational strategies and commitment in order to adapt to change, break performance barriers, and overcome adversity.

Video: https://thesweeneyagency.com/speakers/Waldo-Waldman

Dan Clark | Inspirational Speaker on Teamwork and Sales

As a modern day Napoleon Hill, Dan Clark has interviewed, studied and worked with the most powerful and successful business leaders, political and military leaders, and world champion athletes of our generation, which is why companies around the globe bring Dan in for his expertise in developing emerging leaders,increasing sales and productivity, building winning teams in the midst of mergers and acquisitions, and transforming the culture of an https://thesweeneyagency.com/photos/michelle-ray-leadership-speaker.jpgorganization from successful to significance.

Video: https://thesweeneyagency.com/speakers/Dan-Clark

Michelle Ray | Change, Communication and Leadership Speaker

Born in Australia and now residing in Vancouver, Canada, leadership expert, Michelle Ray is an award-winning speaker and founder of the Lead Yourself First Institute. Michelle began her career in the media industry with one of Australia’s leading broadcasting networks. She worked her way up the management ladder and was responsible for the sales revenues of 25 radio and television affiliate stations. She was subsequently hired by one of the world’s largest cinema advertising contractors to lead the company’s sales team and was also responsible for successfully generating record–breaking revenues during a severely depressed economic climate.

Video: https://thesweeneyagency.com/speakers/Michelle-Ray

Doug Lipp | Speaker on Leadership, Customer Service and Change

Candid. Passionate. Relevant. Doug Lipp is on a crusade to help organizations strengthen their corporate culture, boost business performance, and unapologetically, have fun while doing it. Doug is a distinguished international consultant, eight-time author, and former head of training at the legendary Disney University. His latest book is the best-selling Disney U: How Disney University Develops the World’s Most Engaged, Loyal, and Customer-Centric Employees.

Video: https://thesweeneyagency.com/speakers/Doug-Lipp

Chip Eichelberger | CSP – Motivational Speaker and Sales Trainer

Chip Eichelberger believes audiences are craving engagement, not another speech. For 5½ years as world-renowned business leader Tony Robbins’s international point man, he spoke over 1,300 times throughout the US, UK, and Australia. This immersive experience sharpened his skills and created a unique style. It is high-energy, humorous, and persuasive and gets results. Chip promises to be THE energy source at your event.

Video: https://thesweeneyagency.com/speakers/Chip-Eichelberger

Mike Evans | Thought Leader & Speaker on Organizational Accountability and Personal Leadership

Mike Evans has developed a unique perspective from 20+ years of working alongside a star studded list of world-renowned thought leaders. He served in senior leadership and consulting roles with Kotter International, FranklinCovey, and Tom Peters Company. In addition, he is a  leading authority on Unleashing Personal and Organizational Accountability.

Video: https://thesweeneyagency.com/speakers/Mike-Evans

Vernice “FlyGirl” Armour | First African American Female Combat Pilot and Motivational Speaker

Vernice “FlyGirl” Armour, known simply as FlyGirl, went from beat cop to combat pilot in 3 years. Within months of earning her wings, she found herself flying over the deserts of Iraq supporting the men and women on the ground. After serving two tours overseas, she had become America’s First African American Female Combat Pilot. After returning home, she realized that many people wanted to create breakthroughs in their own lives, they just didn’t know how.

Video: https://thesweeneyagency.com/speakers/Vernice-Armour

Dr. George Friedman | Speaker and Author on the Future of Geopolitics

George Friedman is an internationally recognized geopolitical forecaster and bestselling author. As Founder and Chairman of Geopolitical Futures, a new online publication dedicated to forecasting the course of global events, Friedman combines his passion for writing and publishing for his readers world wide who follow international affairs.

Video: https://thesweeneyagency.com/speakers/Dr.-George-Friedman

To Learn more about these speakers contact [email protected]

Derek Sweeney is the Director of Speaker Ideas at The Sweeney Agency. www.thesweeneyagency.com. For 15 years Derek has been helping clients find the right Speakers for their events. Derek can be reached at 1-866-727-7555 or [email protected]

8 Great Speakers Who Understand the Changing Role of Leadership

The role of a Leader in our fast-paced world is changing faster than ever before. Clients are asking us for Speakers who can show their Leaders how to engage, inspire, and develop their employees. Here are 8 great speakers who understand the changing role of leadership.

Mike Abrashoff | Former Commander, USS Benfold and Author of It’s Your Ship

Mike Abrashoff‘s inspiring speeches challenge people to re-imagine their own leadership thinking and instill a renewed responsibility for results and success. At the age of 36, the Navy selected Abrashoff to become Commander of USS Benfold, at the time the most junior commanding officer in the Pacific Fleet. The immediate challenges that faced him on this under performing Naval war ship were staggering: exceptionally low morale, high turnover and unacceptably low performance evaluations. Few thought that this ship could improve. In many ways, the USS Benfold was actually an extreme example of the same problems facing many organizations today.

Video: https://thesweeneyagency.com/speakers/Mike-Abrashoff

Dr. Travis Bradberry | Author and Speaker on Emotional Intelligence and Organizational Psychology

Dr. Travis Bradberry is the award-winning author of the #1 best selling book, Emotional Intelligence 2.0, and the cofounder of TalentSmart, a consultancy that serves more than 75% of Fortune 500 companies and is the world’s leading provider of emotional intelligence tests and training. His bestselling books have been translated into 25 languages and are available in more than 150 countries.

Video: https://thesweeneyagency.com/speakers/Dr.-Travis-Bradberry

Chester Elton | #1 Bestselling Business Author & Expert on Organizational Culture

One of today’s most influential voices in workplace trends, Chester Elton has spent two decades helping clients engage their employees to execute on strategy, vision, and values. In his provocative, inspiring and always entertaining talks, #1 bestselling leadership author Chester Elton provides real solutions to leaders looking to manage change, drive innovation, and lead a multi-generational workforce. Elton’s work is supported by research with more than 850,000 working adults, revealing the proven secrets behind high-performance cultures and teams.

Video: https://thesweeneyagency.com/speakers/Chester-Elton

Libby Gill – Leadership and Employee Engagement Speaker, Brand Strategist and Author

Libby Gill knows change. She grew up on two continents and went to eight different schools before putting herself through college waiting tables. She started her first job in entertainment only to go through three mergers in five years, where she went from assistant in a small production company to vice president of publicity, advertising and promotion for Sony’s worldwide television group.

Video: https://thesweeneyagency.com/speakers/Libby-Gill

Patrick Lencioni -|Management Consultant and Speaker on Organizational Health

Patrick Lencioni is founder and president of The Table Group, a firm dedicated to providing organizations with ideas, products and services that improve teamwork, clarity and employee engagement. Lencioni’s passion for organizations and teams is reflected in his writing, speaking and executive consulting. He is the author of eleven best-selling books with over five million copies sold.

Video: https://thesweeneyagency.com/speakers/Patrick-Lencioni

Dr. Brené Brown | Professor and Author on Communication and Leadership

Dr. Brené Brown is a research professor at the University of Houston where she holds the Huffington Foundation – Brené Brown Endowed Chair at The Graduate College of Social Work. She has spent the past two decades studying courage, vulnerability, shame, and empathy and is the author of four #1 New York Times bestsellers: The Gifts of Imperfection, Daring Greatly, Rising Strong, and Braving the Wilderness. Her new book, Dare to Lead: Bold Work. Tough Conversations. Whole Hearts., is released on October 2018.

Video: https://thesweeneyagency.com/speakers/Dr.-Brene-Brown

David Horsager -|Author, Global Trust Expert, and Speaker on Leadership, Customer Service, Innovation and Sales

David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, national bestselling author of The Trust Edge, inventor of the Enterprise Trust Index™, and director of one of the nation’s foremost trust studies: The Trust Outlook™.  David is a leading authority on leadershipcustomer serviceinnovation and sales.

Video: https://thesweeneyagency.com/speakers/David-Horsager

Liz Wiseman | Leadership Speaker & Bestselling Author

Liz Wiseman is the President of The Wiseman Group, a leadership research and development firm headquartered in Silicon Valley. At The Wiseman Group, she advises senior executives and is a keynote speakeron leadership and business strategy for executive teams worldwide. Her recent clients include: Apple, Salesforce.com, GAP, Inc., Symantec, SAP and Microsoft.

Video: https://thesweeneyagency.com/speakers/Liz-Wiseman

To Learn more about these speakers contact [email protected]

Derek Sweeney is the Director of Speaker Ideas at The Sweeney Agency. www.thesweeneyagency.com. For 15 years Derek has been helping clients find the right Speakers for their events. Derek can be reached at 1-866-727-7555 or [email protected]