By Blake Morgan – Customer Experience Futurist, Keynote Speaker and AuthorMany companies aim to be customer-focused but struggle to know what it actually looks like and how to truly make customers the center of their businesses. Customer experience is continually evolving as technology and customer demands change. Just because…
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By Jacob Morgan – Keynote Speaker, Futurist, and Co-founder of The Future of Work UniversityWhat was your first real job in your career?You probably sat in a cubicle, worked 8-5, and hoped to one day climb the corporate ladder.And chances are your peers all had similar experiences.That’s no…
By Dr. Jessica Kriegel – Organizational Culture Expert and Leadership StrategistWorkplace culture and remote working aren’t mutually exclusive. With 75% of employees paying close attention to a company’s culture before applying to a job, it’s never been more important to invest in your culture—even remotely. The…
By Adrian Gostick – Speaker on Leadership, Anxiety in the Workplace and Employee EngagementAfter two years of stress and anxiety—of uncertainty, resignations, and months out of the office in isolation—many leaders are ready to admit that the workplace we knew before March of 2020 is not coming back.As…
