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What Does It Mean To Be Customer-Centric In 2021?

By Blake Morgan – Customer Experience Futurist, Keynote Speaker and Author Many companies aim to be customer-focused but struggle to know what it actually looks like and how to truly make customers the center of their businesses.   Customer experience is continually evolving as technology and customer demands change.

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Top Speakers for Associations

Each month we keep careful track of the speakers and topics that our clients in the Associations are asking about. There are 2 main Speaker topics that Associations ask us about: Speakers who talk about the different forces shaping Associations and their impact on the Industry,Speakers who talk…

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Employees are Evolving… Is Your Workplace?

By Jacob Morgan – Keynote Speaker, Futurist, and Co-founder of The Future of Work University What was your first real job in your career? You probably sat in a cubicle, worked 8-5, and hoped to one day climb the corporate ladder. And chances are your peers all had…

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Is It Possible to Create Company Culture Virtually?

By Dr. Jessica Kriegel – Organizational Culture Expert and Leadership Strategist Workplace culture and remote working aren’t mutually exclusive. With 75% of employees paying close attention to a company’s culture before applying to a job, it’s never been more important to invest in your culture—even remotely.

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The Workplace Has Been Shattered: So What’s Next?

By Adrian Gostick – Speaker on Leadership, Anxiety in the Workplace and Employee Engagement After two years of stress and anxiety—of uncertainty, resignations, and months out of the office in isolation—many leaders are ready to admit that the workplace we knew before March of 2020 is not coming…

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