6 Minutes of Great Insights on Customer Service

 

About These Speakers:

Jeanne Bliss | World-wide Speaker and Executive Coach on Customer Driven Growth

Jeanne Bliss pioneered the Chief Customer Officer position, holding the role for over twenty years reporting to the Chief Executive Officer at Lands’ End, Allstate, Coldwell Banker, Mazda and Microsoft Corporations, where she moved the customer to the strategic agenda, redirecting priorities to create transformational changes to each brands’ customer experience. She has driven achievement of 95 percent loyalty rates, improving customer experiences across 50,000-person organizations.

Scott McKain | Dynamic Speaker on Sales and Customer Service

Scott McKain creates captivating presentations and bestselling books which clearly reveal how to create more compelling connections between you and your customers and how to stand out and move up, regardless of the economic climate in your industry. McKain’s calling is business – and his passion is platform presentations. He is a unique combination of vast speaking experience and new, cutting-edge information. His presentations benefit from three decades of experience, combined with his innate talent for articulating successful ideas.

Video: https://thesweeneyagency.com/speakers/Scott-McKain

Kerry Bodine | Author & Customer Experience Expert

Kerry Bodine believes that happy customers lead to happy shareholders. Her book, Outside In: The Power of Putting Customers at the Center of Your Business, helps business leaders understand the financial benefits of great customer experiences—and how their organizations must change in order to deliver them. Kerry is a customer experience consultant with expertise in human-centered design, journey mapping, marketing, and branding. She helps executives co-create innovative products, services, and experiences that truly matter—for their customers, for their employees, and for their business.

Video: https://thesweeneyagency.com/speakers/Kerry-Bodine

To Learn more about these speakers contact [email protected]

Derek Sweeney is the Director of Speaker Ideas at The Sweeney Agency. www.thesweeneyagency.com. For 15 years Derek has been helping clients find the right Speakers for their events. Derek can be reached at 1-866-727-7555 or [email protected]

6 Minutes of Great Leadership Advice to Change Your Day

Become a better Leader right now by taking just 6 minutes and 48 seconds to watch these 3 great Speakers on Leadership. Listen to their inspiring Ideas and use them at work.

About These Speakers:

Patrick Lencioni | Bestselling Author of The Five Dysfunctions of a Team, Renowned Leadership Guru

Named in Fortune magazine as one of the ‘ten new gurus you should know,’ Pat and his work have been featured in USA TODAY, Bloomberg Businessweek, and Harvard Business Review, to name a few. His passion for organizations and teams is reflected in his writing, speaking and executive consulting. He is the author of eleven best-selling books with over five million copies sold. His capstone book, The Advantage, is the pre-eminent source on organizational health. After sixteen years in print, his classic book, The Five Dysfunctions of a Team, remains a weekly fixture on national best-seller lists. Released in 2016, The Ideal Team Player is a much-anticipated follow-up to his team book and also a Wall Street Journal best-seller.

More Info: https://thesweeneyagency.com/speakers/Patrick-Lencioni

Dr. Tasha Eurich | Organizational Psychologist and Speaker on Leadership & Teamwork

Tasha Eurich is an organizational psychologist, researcher, and New York Times best-selling author. She’s built a reputation as a fresh, modern voice in the business world by pairing her scientific grounding in human behavior with a pragmatic approach to overcoming challenges. Over her 15-plus-year career, she’s helped thousands of professionals — from Fortune 500 executives to early stage entrepreneurs — improve their self-awareness and success.

More info: https://thesweeneyagency.com/speakers/Dr.-Tasha-Eurich 

Ty Bennett | Speaker on Leadership, Communication and Entrepreneurship

Ty Bennett is the founder of Leadership Inc., a speaking and training company with a mission to improve communications and empower individuals and organizations to challenge their status quo, cultivate exceptional relationships, and compete in extraordinary ways. He has worked with over 500 leaders, in over 37 countries, to help them fine-tune their sales and leadership skills. He’s changing lives – one leader at a time.

More info: https://thesweeneyagency.com/speakers/Ty-Bennett

To Learn more about these speakers contact [email protected]

Derek Sweeney is the Director of Speaker Ideas at The Sweeney Agency. www.thesweeneyagency.com. For 15 years Derek has been helping clients find the right Speakers for their events. Derek can be reached at 1-866-727-7555 or [email protected]

10 Speakers That Were Trending in January 2019

Every month, Clients call, email, and even text us asking about different Speakers they are considering for upcoming events.  They ask questions, view videos, read testimonials and in some cases request a call with a Speaker, something we are delighted to arrange. Based on all that activity, here are the 10 Speakers clients were talking about in January 2019.

Steve Blank | Thought Leader on Startups and Innovation, Expert on Entrepreneurship

Steve Blank has led one heck of an interesting life. He’s had 3 careers: First, in the U.S. Air Force for 4 years during the Vietnam War. Next, as a Silicon Valley entrepreneur in 8 start-ups in 2 decades (with 4 IPOs). Currently as an academic, teaching at Stanford, Berkeley, Columbia, and NYU. Steve, the father of Modern Entrepreneurship, has changed how startups are built; how entrepreneurship is taught worldwide; how science is commercialized in the U.S., and how companies and the government innovate.

Video: https://thesweeneyagency.com/speakers/Steve-Blank

Molly Fletcher | Inspiring Speaker on Leadership, Business Development, and Peak Performance

Molly Fletcher is a trailblazer in every sense of the word — a rare talent of business wisdom, relationship brilliance and unwavering optimism. A popular keynote speaker, she shares the unconventional techniques that helped her thrive as one of the first female sports agents in the high stakes, big ego world of professional sports and is now a successful entrepreneur.

Video: https://thesweeneyagency.com/speakers/Molly-Fletcher

Waldo WaldmanDecorated Fighter Pilot, New York Times Bestselling Author, Hall of Fame Speaker

Known as “The Wingman,” Lt Col (ret) Waldo Waldman is a combat decorated fighter pilot, executive coach, Hall of Fame Speaker, and the author of the New York Times and Wall Street Journal Bestseller Never Fly Solo. He helps organizations build collaborative cultures of trust, courage, motivational strategies and commitment in order to adapt to change, break performance barriers, and overcome adversity.

Video: https://thesweeneyagency.com/speakers/Waldo-Waldman

Dan Clark | Inspirational Speaker on Teamwork and Sales

As a modern day Napoleon Hill, Dan Clark has interviewed, studied and worked with the most powerful and successful business leaders, political and military leaders, and world champion athletes of our generation, which is why companies around the globe bring Dan in for his expertise in developing emerging leaders,increasing sales and productivity, building winning teams in the midst of mergers and acquisitions, and transforming the culture of an https://thesweeneyagency.com/photos/michelle-ray-leadership-speaker.jpgorganization from successful to significance.

Video: https://thesweeneyagency.com/speakers/Dan-Clark

Michelle Ray | Change, Communication and Leadership Speaker

Born in Australia and now residing in Vancouver, Canada, leadership expert, Michelle Ray is an award-winning speaker and founder of the Lead Yourself First Institute. Michelle began her career in the media industry with one of Australia’s leading broadcasting networks. She worked her way up the management ladder and was responsible for the sales revenues of 25 radio and television affiliate stations. She was subsequently hired by one of the world’s largest cinema advertising contractors to lead the company’s sales team and was also responsible for successfully generating record–breaking revenues during a severely depressed economic climate.

Video: https://thesweeneyagency.com/speakers/Michelle-Ray

Doug Lipp | Speaker on Leadership, Customer Service and Change

Candid. Passionate. Relevant. Doug Lipp is on a crusade to help organizations strengthen their corporate culture, boost business performance, and unapologetically, have fun while doing it. Doug is a distinguished international consultant, eight-time author, and former head of training at the legendary Disney University. His latest book is the best-selling Disney U: How Disney University Develops the World’s Most Engaged, Loyal, and Customer-Centric Employees.

Video: https://thesweeneyagency.com/speakers/Doug-Lipp

Chip Eichelberger | CSP – Motivational Speaker and Sales Trainer

Chip Eichelberger believes audiences are craving engagement, not another speech. For 5½ years as world-renowned business leader Tony Robbins’s international point man, he spoke over 1,300 times throughout the US, UK, and Australia. This immersive experience sharpened his skills and created a unique style. It is high-energy, humorous, and persuasive and gets results. Chip promises to be THE energy source at your event.

Video: https://thesweeneyagency.com/speakers/Chip-Eichelberger

Mike Evans | Thought Leader & Speaker on Organizational Accountability and Personal Leadership

Mike Evans has developed a unique perspective from 20+ years of working alongside a star studded list of world-renowned thought leaders. He served in senior leadership and consulting roles with Kotter International, FranklinCovey, and Tom Peters Company. In addition, he is a  leading authority on Unleashing Personal and Organizational Accountability.

Video: https://thesweeneyagency.com/speakers/Mike-Evans

Vernice “FlyGirl” Armour | First African American Female Combat Pilot and Motivational Speaker

Vernice “FlyGirl” Armour, known simply as FlyGirl, went from beat cop to combat pilot in 3 years. Within months of earning her wings, she found herself flying over the deserts of Iraq supporting the men and women on the ground. After serving two tours overseas, she had become America’s First African American Female Combat Pilot. After returning home, she realized that many people wanted to create breakthroughs in their own lives, they just didn’t know how.

Video: https://thesweeneyagency.com/speakers/Vernice-Armour

Dr. George Friedman | Speaker and Author on the Future of Geopolitics

George Friedman is an internationally recognized geopolitical forecaster and bestselling author. As Founder and Chairman of Geopolitical Futures, a new online publication dedicated to forecasting the course of global events, Friedman combines his passion for writing and publishing for his readers world wide who follow international affairs.

Video: https://thesweeneyagency.com/speakers/Dr.-George-Friedman

To Learn more about these speakers contact [email protected]

Derek Sweeney is the Director of Speaker Ideas at The Sweeney Agency. www.thesweeneyagency.com. For 15 years Derek has been helping clients find the right Speakers for their events. Derek can be reached at 1-866-727-7555 or [email protected]

8 Great Speakers Who Understand the Changing Role of Leadership

The role of a Leader in our fast-paced world is changing faster than ever before. Clients are asking us for Speakers who can show their Leaders how to engage, inspire, and develop their employees. Here are 8 great speakers who understand the changing role of leadership.

Mike Abrashoff | Former Commander, USS Benfold and Author of It’s Your Ship

Mike Abrashoff‘s inspiring speeches challenge people to re-imagine their own leadership thinking and instill a renewed responsibility for results and success. At the age of 36, the Navy selected Abrashoff to become Commander of USS Benfold, at the time the most junior commanding officer in the Pacific Fleet. The immediate challenges that faced him on this under performing Naval war ship were staggering: exceptionally low morale, high turnover and unacceptably low performance evaluations. Few thought that this ship could improve. In many ways, the USS Benfold was actually an extreme example of the same problems facing many organizations today.

Video: https://thesweeneyagency.com/speakers/Mike-Abrashoff

Dr. Travis Bradberry | Author and Speaker on Emotional Intelligence and Organizational Psychology

Dr. Travis Bradberry is the award-winning author of the #1 best selling book, Emotional Intelligence 2.0, and the cofounder of TalentSmart, a consultancy that serves more than 75% of Fortune 500 companies and is the world’s leading provider of emotional intelligence tests and training. His bestselling books have been translated into 25 languages and are available in more than 150 countries.

Video: https://thesweeneyagency.com/speakers/Dr.-Travis-Bradberry

Chester Elton | #1 Bestselling Business Author & Expert on Organizational Culture

One of today’s most influential voices in workplace trends, Chester Elton has spent two decades helping clients engage their employees to execute on strategy, vision, and values. In his provocative, inspiring and always entertaining talks, #1 bestselling leadership author Chester Elton provides real solutions to leaders looking to manage change, drive innovation, and lead a multi-generational workforce. Elton’s work is supported by research with more than 850,000 working adults, revealing the proven secrets behind high-performance cultures and teams.

Video: https://thesweeneyagency.com/speakers/Chester-Elton

Libby Gill – Leadership and Employee Engagement Speaker, Brand Strategist and Author

Libby Gill knows change. She grew up on two continents and went to eight different schools before putting herself through college waiting tables. She started her first job in entertainment only to go through three mergers in five years, where she went from assistant in a small production company to vice president of publicity, advertising and promotion for Sony’s worldwide television group.

Video: https://thesweeneyagency.com/speakers/Libby-Gill

Patrick Lencioni -|Management Consultant and Speaker on Organizational Health

Patrick Lencioni is founder and president of The Table Group, a firm dedicated to providing organizations with ideas, products and services that improve teamwork, clarity and employee engagement. Lencioni’s passion for organizations and teams is reflected in his writing, speaking and executive consulting. He is the author of eleven best-selling books with over five million copies sold.

Video: https://thesweeneyagency.com/speakers/Patrick-Lencioni

Dr. Brené Brown | Professor and Author on Communication and Leadership

Dr. Brené Brown is a research professor at the University of Houston where she holds the Huffington Foundation – Brené Brown Endowed Chair at The Graduate College of Social Work. She has spent the past two decades studying courage, vulnerability, shame, and empathy and is the author of four #1 New York Times bestsellers: The Gifts of Imperfection, Daring Greatly, Rising Strong, and Braving the Wilderness. Her new book, Dare to Lead: Bold Work. Tough Conversations. Whole Hearts., is released on October 2018.

Video: https://thesweeneyagency.com/speakers/Dr.-Brene-Brown

David Horsager -|Author, Global Trust Expert, and Speaker on Leadership, Customer Service, Innovation and Sales

David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, national bestselling author of The Trust Edge, inventor of the Enterprise Trust Index™, and director of one of the nation’s foremost trust studies: The Trust Outlook™.  David is a leading authority on leadershipcustomer serviceinnovation and sales.

Video: https://thesweeneyagency.com/speakers/David-Horsager

Liz Wiseman | Leadership Speaker & Bestselling Author

Liz Wiseman is the President of The Wiseman Group, a leadership research and development firm headquartered in Silicon Valley. At The Wiseman Group, she advises senior executives and is a keynote speakeron leadership and business strategy for executive teams worldwide. Her recent clients include: Apple, Salesforce.com, GAP, Inc., Symantec, SAP and Microsoft.

Video: https://thesweeneyagency.com/speakers/Liz-Wiseman

To Learn more about these speakers contact [email protected]

Derek Sweeney is the Director of Speaker Ideas at The Sweeney Agency. www.thesweeneyagency.com. For 15 years Derek has been helping clients find the right Speakers for their events. Derek can be reached at 1-866-727-7555 or [email protected]

 

 

 

The 14 Rules of History-Making Teams by Josh Linkner

It’s often been said that “culture eats strategy for breakfast.” The notion is that the belief system – or core operating principles – of an organization are what matters most at the ground level. These core beliefs guide everyday decision-making, behavior, and responses to challenges. Clearly defined core values permeate every corner of a company, removing the burden of leaders to intervene constantly and allowing empowered team members a roadmap for high achievement.

Having studied high-performing cultures for over two-decades, as well as building five companies of my own, I’ve discovered the 14 core beliefs of the highest performing teams:

  1. Play like you want to be remembered.

Pursue big things that move the world and leave a mark, or simply don’t do them. Think and act like you’re making history, and in turn you will.

  1. Don’t wait.

Take initiative; leap into action. Don’t wait for direction, permission, or a final directive to move forward. We are all responsible to initiate the change we seek.

  1. Compress time.

Cultivate speed, reduce cycles, learn and grow faster, deliver freakish response times, demonstrate fire department urgency. If capital was the most valuable asset in the past, today speed carries the day.

  1. Obey the No A-hole Rule.

Lift others up instead of cutting them down. Support instead of destroy. Double down on humility and leave the ego on the sidelines. Positivity and teamwork drive performance. Life’s just too short for grumpy jerks.

  1. Be the DaVinci of your craft.

Hold yourself and each other to the absolute highest standards, stretch for more, create and deliver your body of work with artistry.

  1. Out-hustle by a full decimal point.

You may fall short on talent or skill or resources, but never get out-hustled. Your grit must be untamable.

  1. Figure it out.

There’s always a way… find it. Unwilling to accept norms or limits, seek the unexpected, challenge assumptions, defy traditions.

  1. Guzzle truth serum.

Confront the brutal facts, deliver honest feedback, tell it straight, and skip the BS.

  1. Use every drop of toothpaste.

Eliminate waste, maximize your resources, drive leverage.

  1. Commit to 5X’ing.

Deliver 5X the value you extract for your company, clients, partners, community, industry, and planet. Leave it 5X better than you found it.

  1. Own the outcomes.

You’re accountable for results, plain and simple. Don’t whine or make excuses. Take full responsibility for what you deliver.

  1. Put yourself out of business.

Play up, constantly learning, adapt fast, and make elevating yourself a core job responsibility. Remain dissatisfied. Cultivate an insatiable appetite for growth and change and a deep distain for the status quo.

  1. Spike the ball.

Put points on the board, finish strong, have fun, and savor the wins.

  1. Don’t forget the dinner mint.

Surprise and delight, add something extra to what’s expected.

Business today is too complicated and fast to provide every team member a detailed operating manual for success. Instead, embrace these 14 core beliefs and your organization will be well on the way to mastery in this modern era of intense competition, digitization, and disruption. Let these rules serve as a roadmap to embrace change, drive innovation, better serve customers, and delight your bottom line.


About Josh Linker:

Josh Linkner – who started his career as a jazz guitarist – personifies creativity, entrepreneurship and disruptive innovation.  He has been the founder and CEO of four tech companies, which sold for a combined value of over $200 million.

Josh is the author of two New York Times Bestsellers: Disciplined Dreaming: A Proven System to Drive Breakthrough Creativity, and The Road to Reinvention: How to Drive Disruption and Accelerate Transformation. He is also the Founding Partner of Detroit Venture Partners, investing in and mentoring over 100 startups.


To Learn more about Josh contact [email protected]

Derek Sweeney is the Director of Speaker Ideas at The Sweeney Agency. www.thesweeneyagency.com. For 15 years Derek has been helping clients find the right Speakers for their events. Derek can be reached at 1-866 727-7555 or [email protected]

10 New Speakers That Made a Big Impact in 2018

Each month our team of researchers review about 30-40 new Speakers. They watch videos, call references, talk to previous clients and then, using all that data, rate each Speaker on a scale of 1-100.  In 2018 we reviewed 518 new Speakers and picked the top 10% to join our Agency. Here are 10 New Speakers that really impressed our Clients in 2018.

Jay Acunzo | Author, Critically-Acclaimed Documentary Host/Producer

Jay Acunzo is waging war on conventional thinking. As a digital media strategist at Google, he was responsible for pushing marketing executives and practitioners into the digital age more rapidly, in ways that benefited both companies and careers. He created the award-winning podcast, Unthinkable, and co-founded Boston Content, the northeast’s largest community of content creators and marketers.

Video: https://thesweeneyagency.com/speakers/Jay-Acunzo

Ryan Avery | Speaks on Personal Achievement, Leadership, and Strategic Communication

Ryan Avery’s keynotes are about improving communication and showing leaders and their teams how to go from A to THE® in their industry. Known for being one of the Millennial generation’s most profound voices on strategic communication and achievement, Ryan’s keynotes present you and your team with the actionable strategies you can use to ‘Go From A Leader to THE Leader®’ in your industry.

Video: https://thesweeneyagency.com/speakers/Ryan-Avery

Cara Brookins | Inspiring Speaker on Motivating and Building a High Performance Team

Cara Brookins is best known for being the mom who built her own house using YouTube tutorials. She is also a best-selling author who has been entertaining, educating, and inspiring audiences with her keynotes and presentations since 2004.

Video: https://thesweeneyagency.com/speakers/Cara-Brookins

Joey Coleman | Customer Experience Expert, Award-Winning Speaker, and Author

Joey Coleman is called upon for assistance when organizations like Whirlpool, NASA, Deloitte, the World Bank, and Zappos need to boost their customers’ experience. For over a decade, Joey has helped organizations retain their best customers and turn them into raving fans via his entertaining and actionable keynotes, workshops, and consulting projects. His First 100 Days® methodology helps fuel the successful customer experiences his clients deliver around the world.

Video: https://thesweeneyagency.com/speakers/Joey-Coleman

Dr. Susan David | Award-Winning Harvard Medical School Psychologist

Dr. Susan David focuses on defining and executing effective strategy, especially in the areas of engagement, high-performance leadership, and culture change. Her new #1 Wall Street Journal bestselling book, Emotional Agility – Get Unstuck, Embrace Change, and Thrive in Work and Life based on the concept Harvard Business Review heralded as a Management Idea of the Year and winner of the Thinkers50 Breakthrough Idea Award, describes the psychological skills critical to thriving in times of complexity and change. Susan’s TED Talk on the topic went viral with over 1 million views in its first week of release.

Video: https://thesweeneyagency.com/speakers/Dr.-Susan-David

Linda Galindo | Accountability Expert, Author, and Consultant

Linda Galindo is a fierce advocate for personal accountability. She wants to create a world in which everyone, regardless of circumstances or position, is accountable for their results. Galindo’s mission is to help others to find the courage to see, hear and tell their own truth so they can live fully accountable lives.

Video: https://thesweeneyagency.com/speakers/Linda-Galindo

Kindra Hall | Author, Speaker, and Communication Expert

Kindra Hall knows the challenges executives, top performers and brands experience as they try to capture attention in a crowded marketplace. Kindra is former Vice President of Sales for a multi-million dollar enterprise, national champion storyteller, 2014 Storytelling World Award recipient, a former board member of the National Storytelling Network, and she earned her Master’s Degree in Organizational Communication and Management conducting original research that examined the role of storytelling in organizational socialization.

Video: https://thesweeneyagency.com/speakers/Kindra-Hall

Sterling Hawkins | Master of Innovation & Renowned Speaker on the Future of Commerce

Sterling Hawkins has become a master of innovation through massive changes and obstacles he has overcome in his own life. From selling the first company he founded in 2004 to flat broke, from a broken family business to a successful one, and from fear of public speaking to keynoting at conferences around the world, Sterling’s story is a perfect example of how anyone can take any situation and create anything from it.

Video: https://thesweeneyagency.com/speakers/Sterling-Hawkins

Duncan Wardle | Former Walt Disney Executive & Speaker on Innovation and Creativity

Having worked for The Walt Disney Company for some 25 years, Duncan Wardle now serves as an independent innovation and design thinking consultant, helping companies embed a culture of innovation and creativity across their entire organization. Leveraging a unique Design Thinking process, Duncan’s clients include Coca Cola, Disney, Forbes, Ford, Johnson & Johnson, McKinsey and the NBA.

Video: https://thesweeneyagency.com/speakers/Duncan-Wardle

Commander/Dr. Mary Kelly | Author, International Speaker, and Leadership Economist

Dr. Mary Kelly with a PhD in economics, is an internationally-known economist and expert specializing in the fields of leadership, productivity, communication, she focuses on strategy and tactics that improve productivity and profit growth. Commander Mary Kelly served 25 years in the US Navy as an intelligence and logistics officer, mostly in Asia. Mary is the best-selling author of 11 books, and her latest, Why Leaders Fail and the 7 Prescriptions for Success is used in 9 countries.

Video: https://thesweeneyagency.com/speakers/Dr.-Mary-Kelly

To Learn more about these speakers contact [email protected]

Derek Sweeney is the Director of Speaker Ideas at The Sweeney Agency. www.thesweeneyagency.com. For 15 years Derek has been helping clients find the right Speakers for their events. Derek can be reached at 1-866-727-7555 or [email protected]

10 Speakers That Were Trending in October 2018

Every month, Clients call, email, and even text us asking about different Speakers they are considering for upcoming events.  They ask questions, view videos, read testimonials and in some cases request a call with a Speaker, something we are delighted to arrange. Based on all that activity, here are the 10 Speakers clients were talking about in October 2018..

Michelle Ray | Change, Communication and Leadership Speaker

Born in Australia and now residing in Vancouver, Canada,  leadership  expert, Michelle Ray is an award-winning speaker and founder of the Lead Yourself First Institute. Michelle began her career in the media industry with one of Australia’s leading broadcasting networks. She worked her way up the management ladder and was responsible for the sales revenues of 25 radio and television affiliate stations.

Video: https://thesweeneyagency.com/speakers/Michelle-Ray

Adrian Gostick – Bestselling Leadership Author & Organizational Culture Expert

How do today’s best leaders accelerate business results? By engaging their employees to execute on strategy, vision, and values. In his challenging, information-packed talks, #1 bestselling  leadership  author Adrian Gostick provides real solutions on managing change, organizational culture, driving innovation, and leading high-performance teams.

Video: https://thesweeneyagency.com/speakers/Adrian-Gostick

Janet Lapp – Expert on Change and Employee Motivation

What would happen if everyone in the organization saw the positives and not the problems in change? This question inspired Dr. Janet Lapp and her team to conduct decades of research enacting these types of changes in the workplace, with amazingly positive results. Janet shares the evidence-based results derived from years of experience in both her books and stage performances. She has a professor’s ability to translate complex theory into usable answers, and a humorist’s knack for getting ideas across in an entertaining way.

Video: https://thesweeneyagency.com/speakers/Dr.-Janet-Lapp

Stuart Knight – Award Winning Entrepreneur, Critically Acclaimed Author, and Hit Producer

Stuart Knight has written, produced and starred in live presentations that have been seen by over one million people and each year speaks internationally helping some of the world’s biggest companies reach new levels of success. When he is not on the road speaking, you may have seen or heard him on some of Canada’s biggest TV and Radio stations where he is often asked for his expert opinion on high level communication.

Video: https://thesweeneyagency.com/speakers/Stuart-Knight

Greg McKeown – Social Innovator, Peak Performance Speaker & Author

Greg McKeown has dedicated his career to discovering why some people break through to the next level—and others don’t. The definitive treatment of this issue is addressed in McKeown’s latest project: the instant New York Times and Wall Street Journal bestseller,  Essentialism: The Disciplined Pursuit of Less.

Video: https://thesweeneyagency.com/speakers/Greg–McKeown

Polly LaBarre – Bestselling Author, Co-Founder of Management Lab,  Founding Writer of Fast Company

For more than 20 years, Polly LaBarre has used her writing, business consulting, and speaking to help organizations unleash and organize human potential in ever more powerful ways. Polly has devoted her career to helping leaderslearn to lead differently. The disruptive  business environment today demands it, and the best leaders and companies today have found out-of-the-box ways to invent the future by shedding bureaucracy and engaging their people in completely new ways.

Video: https://thesweeneyagency.com/speakers/Polly-LaBarre

Dr. George Friedman – Speaker and Author on the Future of Geopolitics

George Friedman is an internationally recognized geopolitical forecaster and bestselling author. As Founder and Chairman of Geopolitical Futures, a new online publication dedicated to forecasting the course of global events, Friedman combines his passion for writing and publishing for his readers world wide who follow international affairs.

Video: https://thesweeneyagency.com/speakers/Dr.-George-Friedman

Natalie Stavas – Harvard Doctor, Athlete, International Humanitarian, Motivational Speaker

Dr. Natalie Stavas shares inspiring real-life stories based on her experiences as a physician at The Children’s Hospital of Philadelphia and an instructor in pediatrics at Harvard Medical School. She is also described as a healer, educator and Boston community leader, and received the 2012 Change Maker award from The Boston Foundation.

Video: https://thesweeneyagency.com/speakers/Natalie-Stavas

Josh Linkner – Speaker on Creativity, Innovation, and Leadership

Josh Linkner – who started his career as a jazz guitarist – personifies creativity, entrepreneurship and disruptive innovation.  He has been the founder and CEO of four tech companies, which sold for a combined value of over $200 million.

Video: https://thesweeneyagency.com/speakers/Josh-Linkner

Commander/Dr. Mary Kelly – Author, International Speaker, and Leadership Economist

Dr. Mary Kelly with a PhD in economics, is an internationally-known economist and expert specializing in the fields of leadership, productivity, communication, she focuses on strategy and tactics that improve productivity and profit growth. Commander Mary Kelly served 25 years in the US Navy as an intelligence and logistics officer, mostly in Asia. She was an HR Director, a chief of police, and she was part of the team that ran Pearl Harbor.

Video: https://thesweeneyagency.com/speakers/Dr.-Mary-Kelly

To Learn more about these speakers contact [email protected]

Derek Sweeney is the Director of Speaker Ideas at The Sweeney Agency. www.thesweeneyagency.com. For 15 years Derek has been helping clients find the right Speakers for their events. Derek can be reached at 1-866-727-7555 or [email protected]

Decisions: How To Manage Grey Space by Ross Shafer

Your life will be judged by the thousands of decisions you have made. Some decisions will be as easy. Some will be hard. Others live in what is called GREY SPACE. Come back in five seconds and I’ll explain how to manage the GREY SPACE. RLC . Ross Shafer here and I want to talk to you about GREY SPACE…those times when ambiguity causes your decision making to freeze up. Grey Space can make you see a problem both ways; which makes you pause. You stall. You postpone because you think you need more evidence. And if your company and coworkers are depending upon YOU to make a choice, WAITING is a bad option. And, compiling more and more data isn’t always helpful either.

It merely makes the Indecision of Grey Space last longer. So how can you unblock yourself? First you have to be realistic about WHO YOU ARE. If you are new at this particular kind of decision and don’t have a lot of experience, relying on data is safe. You’re like an airline pilot who trusts the instruments in bad weather. However, if you have a lot of experience and you’re still frozen to decide, you are probably trying to reconcile the data – with your instincts. Consider this: Author Malcolm Gladwell, in his book BLINK, describes how data can’t tell the whole story. Gladwell says, according to a lot of Big Data, Millennials are highly mistrustful. They don’t trust companies or politicians or food labels – yet that data doesn’t explain why they will happily get into an UBER vehicle with a total stranger…or rent their home through AirBNB to someone who could be a serial killer.

The data and the behaviors don’t match but that gives you a lcear decision path. The fact that UBER and AIRBNB are successful is the answer. If you can’t decide, look at what is selling. What sells – and what doesn’t sell is always the best indicator. Watch Shark Tank. Inventors come to the Sharks with Data like, “Wooden Bowls are a $200 million dollar industry and I have the finest bowls; hand-carved from Peruvian Ironwood. “It’s $1,000.” A shark says, “How many have you sold?” “Four” “I don’t care how big the industry is, I can’t invest $200,000 in making Thousand-dollar bowls that don’t sell.

People want a $12-dollar bowl from Wal-mart.” Don’t get me wrong. I love data. But when you are trapped in the Grey Space because you’re still trying to convince yourself you need more evidence, STOP! More data isn’t the answer. The best decisions are made from a recipe that contains data, instinct, and most importantly…results. If you want to eliminate the Grey Space in your brain, the best decisions will be based upon actual behavior and actual sales.


Ross Shafer is an Emmy award winning network talk show host and comedy writer who has turned that same talent toward the corporate marketplace. He has written and produced 14 Human Resource training films on Customer ServiceLeadership, and Sales. Ross has also authored several business books, which include Nobody Moved Your Cheese, Customer Empathy, The Customer Shouts Back, and Are You Relevant?. His most recent book is Grab More Market Share: How to Wrangle Business Away from Lazy Competitors.


To Learn more about Ross contact [email protected]

Derek Sweeney is the Director of Speaker Ideas at The Sweeney Agency. www.thesweeneyagency.com. For 15 years Derek has been helping clients find the right Speakers for their events. Derek can be reached at 1-866 727-7555 or [email protected]

3 Great Books on Leadership Everyone Should Read

We have been reviewing and researching speakers on Leadership for 18 years and have seen some incredibly insightful presentations. Here are 3 of the best books on Leadership by 3 great speakers.

Ram Charan – Highly Acclaimed Business and Leadership Speaker and Advisor

Ram Charan is a world-renowned business advisor, author and speaker who has spent the past 35 years working with many top companies, CEOs, and boards of our time. In his work with companies including GE, MeadWestvaco, and Bank of America, he is known for cutting through the complexity of running a business in today’s fast changing environment to uncover the core business problem. His real-world solutions, shared with millions through his books and articles in top business publications, have been praised for being practical, relevant and highly actionable – the kind of advice you can use Monday morning.

Video: https://thesweeneyagency.com/speakers/Ram-Charan

 

Geoff Colvin – Senior Editor-at-Large FORTUNE Magazine, Bestselling Author/Commentator on Business & Economic Issues

Geoff Colvin is an award-winning thinker, author, broadcaster, and speaker on the most significant trends and issues impacting business and the economy. As Fortune magazine’s senior editor-at-large, Geoff has an insider’s perspective fueled by long-standing relationships with the world’s top leaders in business and government. He knows what they’re seeing, thinking, and planning and reveals how they’re leading, making choices, and responding to today’s challenges in ways that others can learn from.

Video: https://thesweeneyagency.com/speakers/Geoff-Colvin

 

Linda Galindo – Accountability Expert, Author, and Consultant

Linda Galindo is a fierce advocate for personal accountability. She wants to create a world in which everyone, regardless of circumstances or position, is accountable for their results. Galindo’s mission is to help others to find the courage to see, hear and tell their own truth so they can live fully accountable lives.

Video: https://thesweeneyagency.com/speakers/Linda-Galindo

 

 

To Learn more about these speakers contact [email protected]

Derek Sweeney is the Director of Speaker Ideas at The Sweeney Agency. www.thesweeneyagency.com. For 15 years Derek has been helping clients find the right Speakers for their events. Derek can be reached at 1-866-727-7555 or [email protected]

3 Great Books on Motivation Everyone Should Read

We have been reviewing and researching Speakers on Motivation for 18 years and have seen some incredibly motivating presentations. Here are 3 of the best books on motivation by 3 great motivational Speakers.

Scott Burrows – Quadriplegic Speaker on Transformational Change

Scott Burrows is living proof your life can change in an instant. By the age of 19, he was playing college football at Florida State University as a Wide receiver and a top-ranked kick-boxing champion, with his last fight broadcast by ESPN. On November 3, 1984, Scott’s life took a dramatic and irreversible turn. He was involved in a serious automobile accident that left him paralyzed from the chest down and diagnosed a quadriplegic. Despite his grim diagnosis, Scott refused to be sidelined. He made the decision to take action, to focus on the positives of the experience as opposed to dwelling on the obvious and overwhelming negatives.

Video: https://thesweeneyagency.com/speakers/Scott-Burrows

Dan Clark – Inspirational Speaker on Teamwork and Sales

As a modern day Napoleon Hill, Dan Clark has interviewed, studied and worked with the most powerful and successful business leaders, political and military leaders, and world champion athletes of our generation, which is why companies around the globe bring Dan in for his expertise in developing emerging leaders, increasing sales and productivity, building winning teams in the midst of mergers and acquisitions, and transforming the culture of an organization from successful to significance.

Video: https://thesweeneyagency.com/speakers/Dan-Clark

Mel Robbins – Award-Winning CNN Commentator, Co-Founder of Inspire52

Mel Robbins is a serial entrepreneur, best-selling author, internationally recognized social media influencer, and one of the most sought-after motivational speakers in the world. Her digital platform inspires more than 20 million people a month with transformative videos, articles, positive psychology research, and inspiring content. Mel’s latest book, The 5 Second Rule,is a fixture on Amazon’s “Top Ten Most Read List” and one of the most successful audio books ever published. Her TEDx talk about change has more than eleven million views.

Video: https://thesweeneyagency.com/speakers/Mel-Robbins

To Learn more about these speakers contact [email protected]

Derek Sweeney is the Director of Speaker Ideas at The Sweeney Agency. www.thesweeneyagency.com. For 15 years Derek has been helping clients find the right Speakers for their events. Derek can be reached at 1-866 727-7555 or [email protected]