By Gary Bradt – Expert on Emotional Intelligence, Change & Leadership, Author & Clinical Psychologist In business circles, management and leadership are often used interchangeably. However, while both roles are important, they are quite different, as one of my mentors John Kotter has demonstrated over the years. Management is about…
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Essential Leadership: Take Risk. Make Decisions. Keep Ego in Check
By Michelle Ray – Change, Communication and Leadership Speaker Are you are leader who is comfortable taking risks, making decisions and keeping your ego in check? Great leaders possess the ability to harness these attributes at the appropriate time. Of course, not all decisions have equal weight or quality.
The 10 Commandments of Customer Service
By Willie Jolley – Motivational Speaker on Leadership, Change and Sales Dr. Willie Jolley’s Ten Commandments of Superior Customer Service: Commandment No. 1 – Thou Shalt Serve with a Smile: The best people in customer service take joy in helping others. They serve with a smile. Jolley cites an old…
Protecting Our Mental Health
By Libby Gill – Leadership Expert, Executive Coach, Award-Winning Author As I look out my home office window at the smoky sky—gray and heavy as a slab of sheet metal—I can’t help but think that it matches my mood. I’m grateful that we’re far from the fires (for now),…
The 3 Critical Ingredients to Communicate with Confidence & Influence Others
By Phil M. Jones – Bestselling Author and Speaker on Persuasion, Influence, and Sales With so much uncertainty in the world, helping others to find clarity and confidence in their next steps is more challenging than ever. This emotion-charged reality means that it is our responsibility to tread…
How to be Indistractable
By Nir Eyal – Bestselling Author & Speaker on Habit-Forming Technology ‘Just a second. I just need to respond to this one thing,’ I said to my daughter, as I attended to my iPhone. Only much later could I count the mistakes in that statement. No, it wouldn’t…
Take the Team Seriously, But Don’t Take Yourself Too Seriously
By Dan Coughlin – Author and Inspiring, Practical Speaker on Leading for Sustainable, Profitable Growth Teamwork is critically important to improving results for a group or an organization. Teamwork happens when the people in the group or organization consciously and proactively work together to support one another’s…
Nothing is More Important than your Culture
By Sterling Hawkins – Leading Speaker on Breakthrough Innovation, Tech Entrepreneur and Leadership Expert What Indiana Jones Teaches Us About Business I work in innovation so the car driving analogy is an obvious one. We’ve all heard it a million times: something like, stop looking in your…
Creating a Culture of Performance
By Lt. Col. Waldo Waldman – Decorated Fighter Pilot, New York Times Bestselling Author, Hall of Fame Speaker When you walk into a fighter squadron, one of the first things you’ll notice are the walls. They are covered with photos and artwork of jet fighters, famous military leaders, and articles…
Mindfulness & Resilience for Managing Change & Uncertainty
By Pandit Dasa – Mindful Leadership Expert, Motivational Speaker and Author The COVID-19 pandemic has dramatically changed our lives almost overnight. Our routines have been disrupted and the way we interact with each other, when face-to-face, is with tremendous care and caution. We are faced with the…