Making the Speaking Business More Customer Focused

A Fly on the Wall in a Fearless Organization

By Amy C. Edmondson – Speaker and Novartis Professor of Leadership and Management The trickiest part of organizational change is translating the big idea into the little interactions that happen hundreds or even thousands of times a day. What are team members actually saying to one another in situations…

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5 Lessons Leaders Say They Are Taking Away From 2020

By  Adrian Gostick – Speaker on Leadership, Anxiety in the Workplace and Employee Engagement I received a holiday card this year that summed up 2020 perfectly. It read: “Well, that was weird.” For businesses, 2020 has indeed been like nothing we’d experienced before. We saw pandemic-related closures, a…

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A Lesson From 2020: Get Simple Before You Get Strategic

By Lisa Bodell – Global Leader on Culture Change Focused on Simplification and Innovation If your strategic plan for 2020 was scrapped in Q1, you’re in good company. Beyond the new best practice of adding contingency plans for a global pandemic, this year offers a rare opportunity to…

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