By Blake Morgan – Customer Experience Futurist, Keynote Speaker and AuthorMany companies aim to be customer-focused but struggle to know what it actually looks like and how to truly make customers the center of their businesses. Customer experience is continually evolving as technology and customer demands change. Just because…
Improve your customer experience by creating expectations within your team by Customer Service expert & keynote speaker Scott McKain at The Sweeney Agency Speakers Bureau.
Do you need some inspiration to get motivated for Q4? September heralds the start of a new school year, and perhaps it is for that reason that it always feels like a great time to get motivated to finish the year off strongly. With…
For as long as people have been working together, trust has played a role in who we dealt with, sold to, purchased from, or shook hands with. However, as virtual interactions became the norm over the last year, trust between colleagues, businesses, and individuals took on a different…
Our Best Speakers share the secret to Customer Experience in 2021. The pandemic has changed the way we do so many things, but has it changed the fundamentals of something like customer experience? Like many of our clients, we were curious to find out, so…
By Scott McKain – Dynamic Speaker on Innovation, Sales & Customer Service When I was about 16 years old, the manager of the small-town radio station I worked for told me that we were going to be emceeing the concert of a gospel quartet. As you can imagine, to…
By Marc Wayshak – All-American Athlete, Sales Author and Speaker Ever find yourself in a selling situation where you thought things were going well…but then suddenly the prospect disappeared, or the sale just didn’t go the way you expected? Most of the time, sales situations that unexpectedly…
By David Meerman Scott – Business Growth Strategist, Entrepreneur & Speaker The sales kickoff meeting is a fixture of many companies’ sales calendars. Typically occurring at the turn of a new year, it’s when the organization comes together to motivate the sales team to win and win big!…
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By Ryan Estis – Speaker on Business Performance, Leadership and Sales You’re escorted to the boardroom room with a big prospective customer. You stand to make the pitch. It’s go time — your time to wow the people around the table and win a big piece of business.
