Making the Speaking Business More Customer Focused

The 10 Commandments of Customer Service

By Willie Jolley – Motivational Speaker on Leadership, Change and Sales Dr. Willie Jolley’s Ten Commandments of Superior Customer Service: Commandment No. 1 – Thou Shalt Serve with a Smile: The best people in customer service take joy in helping others. They serve with a smile. Jolley cites an old…

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Take the Team Seriously, But Don’t Take Yourself Too Seriously

By  Dan Coughlin – Author and Inspiring, Practical Speaker on Leading for Sustainable, Profitable Growth Teamwork is critically important to improving results for a group or an organization. Teamwork happens when the people in the group or organization consciously and proactively work together to support one another’s…

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The Power of Wellbeing

What is the secret to success during the Pandemic? It’s probably not what you think… It is no secret that an engaged workforce is the secret to a successful organization. Higher rates of employee satisfaction result in increased productivity, higher sales figures and longer employee retention, not…

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Mindfulness & Resilience for Managing Change & Uncertainty

By Pandit Dasa – Mindful Leadership Expert, Motivational Speaker and Author The COVID-19 pandemic has dramatically changed our lives almost overnight. Our routines have been disrupted and the way we interact with each other, when face-to-face, is with tremendous care and caution. We are faced with the…

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The Best Speakers on Wellbeing

What is the key to surviving the pandemic? In discussions with our top speakers on leadership and our clients, leaders across a huge range of Fortune 500 organizations, the answer is simple: investment in employee wellbeing. The single biggest struggle facing organizations as the pandemic drags…

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