Making the Speaking Business More Customer Focused

The 10 Commandments of Customer Service

By Willie Jolley – Motivational Speaker on Leadership, Change and Sales Dr. Willie Jolley’s Ten Commandments of Superior Customer Service: Commandment No. 1 – Thou Shalt Serve with a Smile: The best people in customer service take joy in helping others. They serve with a smile. Jolley cites an old…

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The 3 Critical Ingredients to Communicate with Confidence & Influence Others

By Phil M. Jones – Bestselling Author and Speaker on Persuasion, Influence, and Sales  With so much uncertainty in the world, helping others to find clarity and confidence in their next steps is more challenging than ever. This emotion-charged reality means that it is our responsibility to tread…

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Take the Team Seriously, But Don’t Take Yourself Too Seriously

By  Dan Coughlin – Author and Inspiring, Practical Speaker on Leading for Sustainable, Profitable Growth Teamwork is critically important to improving results for a group or an organization. Teamwork happens when the people in the group or organization consciously and proactively work together to support one another’s…

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The Best Speakers on Wellbeing

What is the key to surviving the pandemic? In discussions with our top speakers on leadership and our clients, leaders across a huge range of Fortune 500 organizations, the answer is simple: investment in employee wellbeing. The single biggest struggle facing organizations as the pandemic drags…

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The Key to Building a Successful Remote Organization? Data.

By Mike Walsh | Speaker on the Change, Technology and Innovation The Covid-19 crisis forced many businesses to suddenly adapt to having an entirely remote workforce. And once we all got past the novel challenges of family interruptions, #funnycatvideos, and virtual etiquette, a more complex problem raised…

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