The Economist has described the global economic recovery as “fast, furious – and fragile.” (Economist, July 10-16th, 2021). The author notes that while the economy is booming in the United States, the boom could be more precarious than it appears. With this in mind, we asked our Geopolitical…
Our Best Speakers share the secret to Customer Experience in 2021. The pandemic has changed the way we do so many things, but has it changed the fundamentals of something like customer experience? Like many of our clients, we were curious to find out, so…
By Ryan Estis – Speaks on Business Performance, Leadership and Sales “We are coming back this fall. It will be voluntary at first. By the end of the year, I do anticipate a full return to the office. However, we are going to have to bake in a…
“The only thing constant is change.” – Heraclitus, 6th centure BCE The last year has shown us that while change is a constant, our ability to manage change moves at a much slower rate. Why is this and what can we do about it? Can we…
The last year has turned business upside down and many leaders have been left scratching their heads about how to lead remote teams that may be feeling overwhelmed, exhausted or just pain frustrated by events around the world and those much closer to home – think closed…
By Dianna Booher – Communication and Productivity Speaker How to manage an obnoxious employee or vendor? Glad you asked—and I know you’re “asking for a friend” because no one wants to admit they’ve hired such a jerk. You may ask, Aren’t all Know-It-Alls obnoxious? Although…
By Adrian Gostick – Speaker on Leadership, Anxiety in the Workplace and Employee Engagement I received a holiday card this year that summed up 2020 perfectly. It read: “Well, that was weird.” For businesses, 2020 has indeed been like nothing we’d experienced before. We saw pandemic-related closures, a…
By Lisa Bodell – Global Leader on Culture Change Focused on Simplification and Innovation If your strategic plan for 2020 was scrapped in Q1, you’re in good company. Beyond the new best practice of adding contingency plans for a global pandemic, this year offers a rare opportunity to…
By Josh Linkner – Speaker on Creativity, Innovation, and Leadership In a recent experiment at the University of Sydney in Australia, neuroscientists gave 128 volunteers a puzzle to solve that can only be conquered with creativity. The subjects were asked to connect nine dots, arranged in three…
By Dr. Tasha Eurich – Organizational Psychologist and Speaker on Leadership & Teamwork Self-awareness seems to have become the latest management buzzword — and for good reason. Research suggests that when we see ourselves clearly, we are more confident and more creative. We make sounder decisions, build stronger relationships, and communicate more effectively. We’re…
