Making the Speaking Business More Customer Focused

The 10 Commandments of Customer Service

By Willie Jolley – Motivational Speaker on Leadership, Change and Sales Dr. Willie Jolley’s Ten Commandments of Superior Customer Service: Commandment No. 1 – Thou Shalt Serve with a Smile: The best people in customer service take joy in helping others. They serve with a smile. Jolley cites an old…

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5 Steps to Booking a Speaker

In March, our world changed and the speaking business was not immune. With grace & skill, our great speakers rose to the occasion, developing fascinating and inspiring content that they could deliver virtually. The good news is that booking a speaker with The Sweeney Agency is as easy as…

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After COVID-19: Where Do We Go From Here?

By Mike Walsh, Author of Futuretainment and Speaker on Change, Technology and Innovation. Over the last few months, leaders have had a chance to respond to the impact of COVID-19. Plans for contactless service, process automation, remote work, Cloud infrastructure, and virtualization have been accelerated and implemented. While…

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How to Create & Build Diversity and Inclusion

Marilyn Tam, leadership, diversity & inclusion keynote speaker shares her top 5 tips on how you can create a diverse and inclusive workplace, and how this will benefit your organization. Learn more about Marilyn Tam, leadership, diversity & inclusion keynote speaker for virtual and live events via The Sweeney Agency Speakers Bureau.

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