Our Best Speakers share the secret to Customer Experience in 2021. The pandemic has changed the way we do so many things, but has it changed the fundamentals of something like customer experience? Like many of our clients, we were curious to find out, so…
By Scott McKain – Dynamic Speaker on Innovation, Sales & Customer Service When I was about 16 years old, the manager of the small-town radio station I worked for told me that we were going to be emceeing the concert of a gospel quartet. As you can imagine, to…
By Marc Wayshak – All-American Athlete, Sales Author and Speaker Ever find yourself in a selling situation where you thought things were going well…but then suddenly the prospect disappeared, or the sale just didn’t go the way you expected? Most of the time, sales situations that unexpectedly…
By David Meerman Scott – Business Growth Strategist, Entrepreneur & Speaker The sales kickoff meeting is a fixture of many companies’ sales calendars. Typically occurring at the turn of a new year, it’s when the organization comes together to motivate the sales team to win and win big!…
By Ryan Estis – Speaker on Business Performance, Leadership and Sales You’re escorted to the boardroom room with a big prospective customer. You stand to make the pitch. It’s go time — your time to wow the people around the table and win a big piece of business.
By Chris Brogan – Author and Speaker on Social Media Marketing & Publishing Content marketing gets a bad rap because a lot of it is so badly wrapped. What happens in the land of marketing and business (b2b marketing or B2C – it doesn’t matter) is that someone takes…
by Jeanne Bliss – Global Expert and Speaker on Customer-Centric Leadership & Customer-Driven Growth In this time of Coronavirus…let goodness prevail, instead of fear. Let kindness and grace be our first instinct. Let trust and respect become translated now into our business lives. These will lead to every kind of…
By Willie Jolley – Motivational Speaker on Leadership, Change and Sales Dr. Willie Jolley’s Ten Commandments of Superior Customer Service: Commandment No. 1 – Thou Shalt Serve with a Smile: The best people in customer service take joy in helping others. They serve with a smile. Jolley cites an old…
By Phil M. Jones – Bestselling Author and Speaker on Persuasion, Influence, and Sales With so much uncertainty in the world, helping others to find clarity and confidence in their next steps is more challenging than ever. This emotion-charged reality means that it is our responsibility to tread…
In March, our world changed and the speaking business was not immune. With grace & skill, our great speakers rose to the occasion, developing fascinating and inspiring content that they could deliver virtually. The good news is that booking a speaker with The Sweeney Agency is as easy as…
