By Blake Morgan – Customer Experience Futurist, Keynote Speaker and Author Many companies aim to be customer-focused but struggle to know what it actually looks like and how to truly make customers the center of their businesses. Customer experience is continually evolving as technology and customer demands change.
The Economist has described the global economic recovery as “fast, furious – and fragile.” (Economist, July 10-16th, 2021). The author notes that while the economy is booming in the United States, the boom could be more precarious than it appears. With this in mind, we asked our Geopolitical…
Each month we keep careful track of the Speakers and Topics Clients are asking about. Covering a vast range of topics, these speakers have been booked by organizations across North America. Here are the most requested speakers in November 2022: David McWilliams – International Economist,…
By Peter Hinssen – Serial Entrepreneur, Acclaimed Author, Sought-after Innovation & Technology Keynote Speaker When digital became the New Normal, a silo that used to be the safe dwelling place of nerds and geeks all over the world suddenly opened up to the mainstream. When I was studying…
By Mike Walsh | Speaker on the Change, Technology and Innovation Few leaders would dispute the fact that business today is driven by data and smart algorithms. Yet, rather than real digital transformation, many instead pursue digital incrementalism, using automation to cut costs or, worse — cut jobs. Doing…
By Nir Eyal – Bestselling Author & Speaker on Habit-Forming Technology ‘Just a second. I just need to respond to this one thing,’ I said to my daughter, as I attended to my iPhone. Only much later could I count the mistakes in that statement. No, it wouldn’t…
By Sterling Hawkins – Leading Speaker on Breakthrough Innovation, Tech Entrepreneur and Leadership Expert What Indiana Jones Teaches Us About Business I work in innovation so the car driving analogy is an obvious one. We’ve all heard it a million times: something like, stop looking in your…
In March, our world changed and the speaking business was not immune. With grace & skill, our great speakers rose to the occasion, developing fascinating and inspiring content that they could deliver virtually. The good news is that booking a speaker with The Sweeney Agency is as easy as…
The world changed in unprecedented ways in early 2020 and the effects of those changes are being felt on a global scale. With approximately 40 million people working remotely or working from home across North America right now, we have had to shift our ways of thinking about our businesses…
By Mike Walsh, Author of Futuretainment and Speaker on Change, Technology and Innovation. Over the last few months, leaders have had a chance to respond to the impact of COVID-19. Plans for contactless service, process automation, remote work, Cloud infrastructure, and virtualization have been accelerated and implemented. While…
