Making the Speaking Business More Customer Focused

The 10 Commandments of Customer Service

By Willie Jolley – Motivational Speaker on Leadership, Change and Sales Dr. Willie Jolley’s Ten Commandments of Superior Customer Service: Commandment No. 1 – Thou Shalt Serve with a Smile: The best people in customer service take joy in helping others. They serve with a smile. Jolley cites an old…

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The 3 Critical Ingredients to Communicate with Confidence & Influence Others

By Phil M. Jones – Bestselling Author and Speaker on Persuasion, Influence, and Sales  With so much uncertainty in the world, helping others to find clarity and confidence in their next steps is more challenging than ever. This emotion-charged reality means that it is our responsibility to tread…

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The Power of Wellbeing

What is the secret to success during the Pandemic? It’s probably not what you think… It is no secret that an engaged workforce is the secret to a successful organization. Higher rates of employee satisfaction result in increased productivity, higher sales figures and longer employee retention, not…

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How to Create & Build Diversity and Inclusion

Marilyn Tam, leadership, diversity & inclusion keynote speaker shares her top 5 tips on how you can create a diverse and inclusive workplace, and how this will benefit your organization. Learn more about Marilyn Tam, leadership, diversity & inclusion keynote speaker for virtual and live events via The Sweeney Agency Speakers Bureau.

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