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Tasha Eurich is an organizational psychologist, researcher, and New York Times best-selling author. She’s built a reputation as a fresh, modern leadership voice in the business world by pairing her scientific grounding in human behaviour - with a pragmatic approach to professional development.
Over her 15+ year career, she’s helped thousands of leaders, from public company CEOs to early stage entrepreneurs - to improve their self-awareness and success.
She contributes to Harvard Business Review and her work has been featured in outlets like NPR, The Wall Street Journal, The New York Times, Forbes and Fast Company. Her TEDxMileHigh talks have been viewed more than three million times.
Thinkers50 has named her one of the top 30 emerging management thinkers in the world and a top 50 world leader in coaching - and she ranked #13 on the GlobalGurus list of organizational culture experts. Dr. Eurich was also chosen from more than 16,000 candidates as one of Marshall Goldsmith’s “100 Coaches” to advance the practice of leadership with Dr. Goldsmith (recognized as the world’s most influential leadership thinker).
Dr. Eurich’s first book, Bankable Leadership, debuted at #8 on The New York Times best-seller list. Her latest book, Insight, delves into the connection between self-awareness and success. Hailed as a “bold, exhilarating take on self-improvement” by Success Magazine and a “fascinating read” by The Guardian, Insight was named a best book of 2017 by Strategy+Business and nominated for best book of the year by 800CEOREAD.
As a sought-after keynote speaker, Dr. Eurich partners with her clients to deliver:
- A highly interactive experience that cements learning - and maximizes behaviour change
- A tightly customized event that addresses the specific pain points of their organization and/or industry
- Several actionable tools that participants can apply immediately
- Insight from cutting-edge science translated into bite-sized, easy to digest nuggets
Thought Leader & Speaker on Organizational Accountability and Personal Leadership
Mike Evans has developed a unique perspective from 20+ years of working alongside a star studded list of world-renowned thought leaders. He served in senior leadership and consulting roles with Kotter International, FranklinCovey, and Tom Peters Company. In addition, he is a leading authority on Unleashing Personal and Organizational Accountability, clients rely upon Mike’s solutions to: Accelerate Change, Shape Their Optimal Culture, Flawlessly Execute Key Strategies, Ignite Leadership Capacity at all Levels, and Amplify Employee Engagement.
Mike works with organizations around the globe and in virtually every arena, from the tech sector to financial services, manufacturing, health care, hospitality, entertainment, retail, and the US Government. Clients include: Intel, Capital One, Apple, BNY Mellon, Pfizer, The United States Navy, Fidelity Investments, Johnson & Johnson, Symantec, Cigna Corporation, PharMerica, Oracle, Astra Zeneca, Baxter International Inc., Shell Oil, Cargill, American Airlines, DuPont USA, and NASA.
Mike consults with senior teams, facilitates custom workshops, delivers keynote speeches and provides coaching and consulting on all of these subject areas. He uses his unique insights, passion, experience, and humor to positively affect individuals, teams and organizations around the world. He is experienced with executive leadership teams and groups at all organizational levels.
His style is engaging, upbeat, entertaining, thought-provoking, compelling, and most importantly educational, relevant and impactful. Individuals, teams and organizations yield immediate results by applying what they learn.
His personal mission is to help individuals, teams and organizations accelerate their ability to achieve more than they ever believed possible. Clients describe him as inspiring, motivating and a ball of energy with an unequaled focus and passion for helping them achieve their desired results.
Best-selling Author, Expert and Speaker on Extreme Leadership & Business Management
Steve Farber was named by Huffington Post as the "#1 Business Speaker to See." Listed as one of Inc.’s global "Top 50 Leadership and Management Experts" - Farber is a leadership pioneer, strategist, keynote speaker and best-selling author on extreme leadership and business management.
His expertise is in creating organizational cultures where leadership is not just an opportunity and obligation for those in authority, but for everyone at all levels.
Former Vice President of the Tom Peters Company, Steve is the President of Extreme Leadership, Inc., and founder of The Extreme Leadership Institute - organizations devoted to the cultivation and development of extreme leaders around the world. His accessible, deeply inspirational, and eminently practical Radical LEAP framework is widely used across the business, non-profit and education spectrum. Farber has been credited with redefining leadership in deeply personal yet practical terms - and re-energizing thousands of people to make a significant difference in their businesses, lives, and the world around them.
Steve is author of his upcoming book Love is Just Damn Good Business (McGraw-Hill Education; 1 edition - September 6, 2019). His third book, Greater Than Yourself, was a Wall Street Journal® and USA Today® best-seller. His second book, The Radical Edge, was hailed as “a playbook for harnessing the power of the human spirit.” And his first book, The Radical Leap, is already considered a classic in the leadership field. It received Fast Company Magazine’s Readers’ Choice Award - and was recently named "one of the 100 Best Business Books of All Time." His column, The Extreme Leadership Chronicles, runs frequently on Inc.com.
Organizations hire Steve to:
- Deliver practical, inspiring and entertaining keynote speeches
- Embed the practices of Extreme Leadership in the DNA of the organization
- Provide significant on-going leadership learning and development
- Create and amplify deep employee engagement
- Work personally with executives or teams as an Advisor, Coach, Guide & Confidant
Steve has worked with Johns Hopkins, Cisco, Intel, TriNet, Hyatt - and hundreds of other organizations large and small. He has spoken to or worked with virtually every industry there is - from the tech sector to financial services, manufacturing, health care, hospitality, entertainment, public education, retail, and government.
Best-Selling Author of Never Eat Alone and Speaker on Business Relationship Development
Keith Ferrazzi is a charismatic and inspiring speaker, and also a renowned thought leader on change management and behavior engineering, and is in constant demand as a coach to C-Suite executives at some of the world’s largest organizations. Keith works toward inspiring teams to jump start organizational change.
By helping global organizations recognize and transform behaviours that block strategic goals, Keith Ferrazzi helps create new organizational habits which translate into increased value for both shareholders and the corporate bottom line.
This passion to understand human behavior and find actions and practices to effect positive change led to the founding of the Greenlight Institute, a think tank dedicated to finding the keys to sustainable human behavior change. Keith is also the founder and chairman of Ferrazzi Greenlight and the author of the NY Times best-sellers Who’s Got Your Back and Never Eat Alone and is regularly published in The Wall Street Journal, Harvard Business Review, Inc., and Fast Company.
Keith’s keynotes go beyond the ordinary by tapping into the hearts and minds of attendees and challenging them to open up to one another. By connecting everyone in the room, Keith Ferrazzi facilitates the risk-taking and candor that pave the way to insight and actionable, sustained organizational change.
Best-selling Business Author, Keynote Speaker on Innovation, Leadership, and the SheEconomy
About Dr. Jackie Freiberg - Award Winning Author & Speaker on Leadership and Accountability:
Dr. Jackie Freiberg is dedicated to helping leaders create BEST places where the BEST people can do their BEST work to make the world BETTER. Embrace change as an opportunity and take responsibility for creating customer loyalty. According to a national survey, Jackie is recognized as one of the “Top 30 Best Minds on Leadership” and is one of the most sought-after female business speakers in the nation.
Jackie is NOT into canned speeches. You will never get an off-the-shelf or ready-made speech. When you book Jackie, your speech will be “tailor made.” She will work closely with you to thread your objectives into her message and co-create a keynote that has ROI and lasting impact.
In addition to speaking, Jackie is an international best-selling author, business owner, entrepreneur, and a leadership and culture consultant to various executive teams nationwide. She teaches graduate classes part-time at the University of San Diego, School of Leadership & Education Sciences and she also writes and speaks on the SheEconomy, a $20 Trillion female strength to know.
Her books include: the international best-seller, NUTS! Southwest Airlines’ Crazy Recipe for Business and Personal Success, its sequel GUTS!, BOOM! (7-timeless choices for inspiring leadership and accountability), NANOVATION (a how-to on innovation), DO SOMETHING NOW and Be a PERSON OF IMPACT, (two quick reads that will change your organization and your life), CAUSE! A Business Strategy for Standing Out In A Sea of Sameness, and most recently, BOCHY BALL!, an account of 3-time World Series Champion Bruce Bochy’s wins and losses in baseball, business, and life.
Jackie‘s clients span a wide range of industries and include:
Prudential, GNReSound, PULSE Network, Smurfit Kappa, TEDx, Navy Federal Credit Union, National Restaurant Assoc., Medtronic, Johnson & Johnson, Charles Schwab, Eli Lilly, Tampa General Hospital, Kohl’s, Hallmark, Stanford Children’s Hospital, CUNA, USAA, PNC Financial, Vail Resorts, Sony, Ken Blanchard Companies, McDonalds, National Life Group, Sundance Resorts, Kiewitt, Victoria Secret, Associated Builders & Contractors, MorphoTrust, Cisco, CVS, National Human Resources Association.
Keynote Speaker on Accountability, Educator, Consultant, and Author
Linda Galindo is a fierce advocate for personal accountability. She wants to create a world in which everyone, regardless of circumstances or position, is accountable for their results. Galindo’s mission is to help others to find the courage to see, hear and tell their own truth so they can live fully accountable lives.
After years as a journalist covering government and business, Linda Galindo was fed up covering stories focused on a lack of accountability. She left journalism and decided to do something about it. Today, Galindo speaks, writes and consults internationally, teaching the principles of personal accountability. She looks for the hidden places where lack of accountability flourishes – often masked by ‘the culture’ – and shines light on them. With humor, directness and compassion, she calls out the truth.
Galindo delivers keynotes, and works directly with leaders and their teams to create accountable organizations. Her clients include some of the world’s most notable corporations, health care systems, government entities and educational institutions, as well as entrepreneurial companies and non-profits. Clients include: Genentech, Pharmacylics, Abbott and the YMCA.
Libby Gill knows change. She grew up on two continents and went to eight different schools before putting herself through college waiting tables. Starting her career as an assistant at Embassy Communications, a television company founded by the legendary Norman Lear, Libby survived three mergers to emerge as head of publicity, advertising, and promotion for Sony’s worldwide television group in just five years.
After her first career heading communications at media giants Sony, Universal, and Turner Broadcasting, Libby founded LA-based Libby Gill & Company, a leadership consulting and executive coaching firm. She guides individuals and organizations to lead through change, challenge, and chaos by deeply engaging employees in a shared future-focused vision of success.
In her consulting, coaching, and keynotes Libby helps her clients:
- Reframe change as an opportunity for massive growth
- Re-energize your best performers to reach their full potential
- Reinvent your corporate culture to embrace ambiguity
Her clients include Abbott Medical, ADP, Disney, Ernst & Young, Facebook, First American Insurance, Hyundai, Microsoft, Sony, Sutter Health, Viacom, Warner Bros., Wells Fargo, as well as non-profits and small businesses. A global speaker, Libby has delivered keynote presentations on three continents and in 36 U.S. states for organizations including Acura, ADP, Bank of America, Capital One, Cisco, Disney, Honda, Intel, Kellogg’s, Marriott International, Medtronic, Royal Caribbean Cruise Lines, United Healthcare, Vanguard, and many more.
Libby is the author of five books, including the award-winning You Unstuck, Capture the Mindshare and the Market Share Will Follow, and Traveling Hopefully. Her latest book is The Hope-Driven Leader: Harness the Power of Positivity at Work. A former columnist for the Dallas Morning News, Libby has published book chapters and peer-reviewed articles for numerous journals and trade publications. Business leaders including Zappos.com CEO Tony Hsieh, Stephen M.R. Covey, Dr. Marshall Goldsmith, and Dr. Ken Blanchard have endorsed her work. Currently, she is co-authoring a book about Rice University’s Doerr Institute for New Leaders with former Brigadier General and Director of the Institute Thomas Kolditz, Ph.D.
A frequent media guest, Libby has appeared on the CBS Early Show, CNN, Inside Edition, NPR, the Today Show, and in BusinessWeek, Time, the New York Times, Wall Street Journal, and many more. Libby lives with her husband in Los Angeles and is the proud mother of two millennial sons.
A Master Storyteller and Humorous Speaker on Leadership, Teamwork, and Personal Growth.
Steve Gilliland is one of the most in-demand and top-rated speakers in the world. Recognized as a master storyteller and brilliant comedian, he can be heard daily on SiriusXM Radio’s Laugh USA and Blue Collar Radio. With an appeal that transcends barriers of age, culture and occupation - plus an interactive and entertaining style - Steve shows audiences how to open doors to success in their careers, their relationships and their lives. Presenting to over 250,000 people a year, more than two million have now heard him speak, with audiences encompassing nearly three dozen industries. Steve has the distinction of speaking in all 50 states and in 15 countries. As one newspaper stated, “Steve is what happens when the humor of a stand-up comic collides with the inspiration of a motivational speaker.”
In addition to his brilliant speaking career, Steve is a prolific, accomplished author, evidenced by four of his books - Enjoy The Ride, Making a Difference, Hide Your Goat and Detour - perennially making the publisher’s best-seller list and his being named Author of the Year. His thought-provoking writing style makes his articles a favorite with nationally prominent magazines. He influences the lives of millions through his presentations, books, CDs and DVDs. An extensive array of these products has been utilized by small businesses, Fortune 500 companies, U.S. and Canadian government agencies, churches, school districts and non-profit organizations. Speaking the language of active business leaders, his books and CDs identify practical lessons that grow people and their businesses.
Steve built a multimillion-dollar company from the ground up on the same philosophy he expounds to his audiences. If you continually learn more about your company, your industry, your customer and yourself, you will always be a leader. You will be purpose-driven rather than process-driven, and you will make a difference. His motto is straightforward: “If you take care of people, the business will follow.” He has been recognized by Who’s Who for Speakers and Business Professionals, and The Pittsburgh Business Times named his company one of the fastest growing privately held companies in the region.
Steve was born and raised in the Pittsburgh area, resides in North Carolina and travels the world. He received his bachelor’s degree from Grove City College (PA) and his MBA from Globe University (MN). He is a proud grandpa, devoted father of four boys and a loving husband to his wife, Diane. Steve learned great compassion for people and a commitment to a hard work and balanced life ethic at the knee of his highly principled Christian mother and stepfather. Whether Steve is speaking at an event, writing about current issues that impact people or leading his own employees, he is not just a person who challenges people to change, he motivates them to do so.
Brent Gleeson is a Navy SEAL combat veteran with multiple tours to Iraq and Africa and other theaters of war. Upon leaving SEAL Team 5, Brent turned his discipline and battlefield lessons to the world of business and has become an accomplished entrepreneur, author, and acclaimed speaker on topics ranging from leadership and building high performance teams to culture and organizational transformation. You can learn more about his leadership philosophies in his weekly columns on Inc.com and Forbes.com.
He has also starred in several reality shows including NBC’s Stars Earn Stripes where he and Chris Kyle of America Sniper along with other special operations professionals were paired with celebrities to compete and raise money for charities like Wounded Warrior Project.
With degrees in finance and economics from Southern Methodist University, English and History from Oxford University in England and a graduate business degree from University of San Diego, Gleeson’s extensive experience is both academic and real-world in nature. Gleeson has won awards for business leadership and was named one of the “Top 10 CEOs” in Entrepreneur Magazine’s October 2013 issue for his exemplary approach to building high-performance teams in business.
He is the author of TakingPoint: A Navy SEAL’s 10 Fail Safe Principles for Leading Through Change, released in February 2018 (published by Simon & Schuster). Between his experiences in the SEAL Teams and building award winning organizations that have topped the Inc. 500 list of fastest growing companies, Brent has become a business transformation expert. TakingPoint highlights his ten principle program all leaders and managers will need to lead change and achieve winning results in the twenty-first century business landscape.
Brent is on the executive board of the SEAL Family Foundation and his family is an Ambassador Family for March of Dimes. He is married with three wonderful children.
Acclaimed Author and Leadership & Organizational Culture Expert
How do today’s best leaders accelerate business results? By engaging their employees to execute on strategy, vision, and values. In his challenging, information-packed talks, #1 best-selling leadership author Adrian Gostick provides real solutions on managing change, organizational culture, driving innovation, and leading high-performance teams.
Gostick is a global workplace expert and thought leader in the fields of corporate culture, leadership, and engagement. He is founder of the training and consulting company The Culture Works, and author of the #1 New York Times, USA Today and Wall Street Journal best-sellers All In, The Carrot Principle and The Best Team Wins. His books have been translated into 30 languages and have sold 1.5 million copies around the world. Keep an eye for Adrian's upcoming book Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results (Publisher: HarperBusiness) -- slated for a March 2020 release.
As a leadership expert, he has been called “fascinating,” by Fortune magazine and “creative and refreshing” by the New York Times. Gostick has appeared on NBC’s Today Show and CNN, and is often quoted in The Economist, Newsweek, and Wall Street Journal. If you Google the 30 Top Leadership Gurus, he is on the list along side Jack Welch and Jim Collins. His consulting clients include Danaher, Bank of America, Rolls Royce, JELD-WEN, and California Pizza Kitchen.
University of Guelph Professor and Leading Authority on Positive Organizational Psychology
Dr. Jamie Gruman is an award-winning researcher, award-winning professor, and speaker on organizational behavior and positive organizational psychology. He is the founding Chair of the Board of Directors of the Canadian Positive Psychology Association. His influential research has been cited by media outlets around the globe, and his writings have been among the most downloaded and cited articles at the journals in which they are published. He has spoken for Fortune 500 corporations, public, and not-for-profit organizations.
Dr. Gruman’s talks focus largely on positive organizational psychology which is the study of how to create thriving workplaces. He has contributed chapters to cutting-edge books on the topic such as The Handbook of Employee Engagement and Advances in Positive Organizational Psychology and is co-editor of the book Applied Social Psychology which discusses how to use social psychology to address real-world challenges in every sphere of life.
Dr. Gruman is an associate professor in the Department of Management at the University of Guelph, one of Canada’s top comprehensive universities, and has previously worked at the University of Toronto, which consistently ranks as having one of the best business schools in the world.
Richard Hadden is an author and leadership expert who focuses on the connection between people and profit. He is co-author of the popular Contented Cows leadership book series, including his latest book, Contented Cows STILL Give Better Milk, and also the book Rebooting Leadership.
Richard developed and practiced his leadership skills as a manager in both financial services and information technology. He was Director of Product Development for a software company in North Florida before starting his own technology consulting business in 1986. Gradually, his consulting focus shifted from information technology to human resources, leadership, and management.
While consulting, he taught software design, principles of management, and international economics at Jacksonville University from 1988-1991.
Since 1990 he has delivered keynote presentations and training programs on Leadership and Employee Engagement for more than 850 audiences on five continents.
Richard has appeared on CNN and MSNBC, and his work has been featured in Business Week, Entrepreneur, and Inc. magazines, as well as in many trade and professional publications.
Kindra Hall is President and Chief Storytelling Officer at Steller Collective, a consulting firm focused on the strategic application of storytelling to today’s communication challenges. Kindra is one of the most sought-after keynote speakers trusted by global brands to deliver presentations and trainings that inspire teams and individuals to better communicate the value of their company, their products - and their individuality through strategic storytelling.
Kindra is a former Director of Marketing and VP of Sales. She is a contributing editor to SUCCESS Magazine - and was guest faculty at the Harvard Medical School. Her book, Stories that Stick: How Storytelling can Captivate Customers, Influence Audiences and Transform Your Business debuted at #2 on the Wall Street Journal Best-seller List and Forbes said it “may be the most valuable business book you read." Kindra’s message spans all industries - and her clients include Facebook, Hilton Hotels, Tyson Foods, Target and Berkshire Hathaway amongst many others.
What began as a storytelling assignment in 5th grade, grew into a passion for not only telling stories, but a mastery for teaching others the methods and science of storytelling so they can better tell their own.
She was a National Champion storyteller (yes, they have those), a former member of the Board of Directors of the National Storytelling Network - and has her master’s degree in communications where she conducted original research studying the role of storytelling in defining and revealing organizational culture.
Regardless of the industry, Kindra has become a conference favourite for her clients. The blend of inspiration and education in her keynotes mean that audiences leave feeling excited - and equipped to finally put their stories to work in a tangible way.
Kindra lives in Manhattan with her husband, young son and daughter. When she is not traveling around the world speaking - Kindra can usually be found at spin class or in Central Park with her family.
International Speaker, Expert and Best-Selling Author on Sales, Culture & Leadership
For more than two decades Nathan Jamail has either been setting sales records, or helping and coaching leaders and organizations on how to build winning cultures as well as working to develop great leaders into great coaches. Nathan’s passion and enthusiasm is said to be felt in every one of his keynotes and workshops. Nathan understands the difficulties that many leaders face in balancing the job of running the business and developing employees. As a business leader in Corporate America and a small business owner for over 20 years, Nathan has a great deal of personal experience in the role of a leader and a coach.
Nathan is the author of three best-selling books, The Leadership Playbook, The Sales Leaders Playbook and the The Sales Professionals Playbook although he will tell you he is not a writer, rather a business leader that writes books for business leaders. Now available, Nathan's latest release (Career Press, Oct 2018) is Serve Up, Coach Down: Mastering the Middle and Both Sides of Leadership.
Many Fortune 100 companies will tell you that Nathan Jamail’s coaching principles and books have become the core of their business and leadership principles. Some of the companies Nathan has worked with are Cisco, Georgia Pacific, Transperfect, Enterprise, JQH Hotels, The U.S. Army, FedEx, Sprint and many more.
Author of The Medici Effect, speaks on Diversity and Innovation.
Frans Johansson is the best-selling author of The Medici Effect: Breakthrough Insights at the Intersection of Ideas, Concepts and Cultures (Harvard Business Press, Republished 2017). Translated into 22 languages, The Medici Effect was named one of the top 10 best business books by Amazon.com. His acclaimed follow up, The Click Moment (Penguin Portfolio, 2012), obliterates the idea that in business we can plan and strategize our way to success. Known for his provocative, high-octane delivery style, Johansson is a widely sought-after leadership speaker. His presentations cover topics such as:
- how to successfully execute innovative ideas
- leverage different perspectives in an organization to create and execute new ideas
- how to apply ideas from other industries and cultures to drive innovation, growth and profit
- why and how diversity drives innovation
In his role as thought leader and CEO of The Medici Group, Frans has advised executive leadership at Fortune 500 companies such as Disney, IBM, Nike, and Synchrony (formerly GE Financial).
Johansson has lived all his life at the intersection where ideas from different fields and cultures meet and collide. He was raised in Sweden by his African- American-Cherokee mother and Swedish father. Johansson earned his B.S. in Environmental Science from Brown University and his MBA from Harvard Business School. He founded both a Boston-based software company and a medical device company operating out of Baltimore and Stockholm, Sweden. He has written articles on healthcare, information technology and the science of sport fishing and has been featured on CNN's AC360, ABC's Early Morning Show and CNBC's The Business of Innovation series along with Jack Welch and Muhammad Yunus. Frans currently serves on the Board of Trustees for the New York Hall of Science.
The Click of the Moment: Seizing Opportunity in an Unpredictable World is Johansson's latest book.
Speaker on Leadership and Co-author of Absolute Honesty: Building a Corporate Culture that Values Straight Talk and Rewards Integrity.
For over thirty years Larry Johnson has helped organizations build more productive and profitable working cultures through the development of strong leaders and dedicated employees. Larry delivers fresh insights and practical
how to's for change, retaining customers, honesty in business and developing effective work relationships. He is an engaging, insightful speaker who can help your audience raise productivity, reduce employee turnover and increase customer satisfaction – and he’s really funny too.
Since 1986, Larry has presented to more than 2,500 audiences - having received rave reviews from more than 150,000 business, government, and health-care professionals - in every state in the Union, as well as in Great Britain, Hong Kong, Malaysia, Indonesia, Central America and Australia. Larry was the #1 ranked speaker at the Inc. Magazine Workforce 2000 Conference. He has been invited to speak at eight International Customer Service Association Conferences.
Larry is the co-author of ABSOLUTE HONESTY: Building a Corporate Culture That Values Straight Talk And Rewards Integrity, published by the American Management Association. Some of his clients include Harley-Davidson Motor Company, Nordstrom Department Stores, American Express, United States Telecom Association, JP Morgan Chase Bank, Lloyds of London, and Tektronix.
Larry was awarded the City of Phoenix Award of Excellence for designing and implementing that city's team-based quality improvement program. This program was featured in a PBS televised documentary by Tom Peters (co-author of In Search of Excellence).
Happiness Expert, Venture Capitalist & Successful Tech Entrepreneur
Nataly Kogan, a successful entrepreneur and venture capitalist, found that after reaching the highest levels of corporate America, she still wasn’t happy. Nataly came to the United States as a refugee from Russia when she was 13 and overcame significant obstacles on her way to achieving career success. But while her achievements left her proud, she was unfulfilled, so she became inspired to figure out how to live a truly meaningful, happier life. In the process, she found the answers each person and organization needs to unlock their maximum potential, making them not just more productive and innovative, but helping them to find more joy in everyday moments and get through challenging ones with resilience.
The CEO and Founder of Happier -- an award-winning global technology and learning platform -- Nataly is a leading expert on how leaders and organizations can transform their individual and team culture so that they can thrive. Having helped more than a million people and employees dramatically improve their emotional health and resilience by cultivating her Five Core Happier Skills, Nataly demonstrates that happiness is not just a feeling, but a skill that can be learned and improved through practice, and that in turn boosts creativity, productivity and profits.
Nataly’s received standing ovations from groups such as Million Dollar Roundtable, Fortune's Tech Brainstorm, SXSW, Harvard Women's Leadership Conference, Gillette, Pendulum Leadership Summit, Atrium Innocations, TEDx Boston, and many more, thanks to her instantly implementable takeaways that transform the way people work and live. Her work has been featured in The New York Times, The Wall Street Journal, Fortune, New York Magazine, Time Magazine and more, and her new book Happier Now: How to Stop Striving For Perfection and Embrace Everyday Moments (Even the Difficult Ones) provides a roadmap for how to cultivate genuine, lasting happiness in every facet of our lives.
Joan Kuhl is the Founder and President of Why Millennials Matter. She is also an international speaker, consultant on career and leadership trends, and author. Prior to Why Millennials Matter, Joan worked in sales, marketing, organizational effectiveness - and training & development for global healthcare organizations such as Eli Lilly, Forest Laboratories, and Actavis (now Allergan). In total, she has had over 13 years of corporate management experience, receiving recognition for her turnaround tactics - that led teams to high-performance results.
After a decade of mentoring and coaching thousands of Millennials from around the world to help them achieve their potential, Joan launched Why Millennials Matter - a training, research and consulting agency based in New York City. The agency's focus is on raising awareness to employers about the value of investing in their future workforce - and the millennial customer segment. Our mission is to empower young men and women to achieve their highest potential and cultivate confidence around their career and future.
Organizations across the world are struggling to attract and retain Millennials (Gen Y) - as both employees and consumers. They lack the insights needed to understand what this generation wants out of their employers, what benefits will inspire their loyalty - and what their values are. Joan bridges this understanding gap by providing practical strategies for connecting clients with the younger generation, especially on how to engage, onboard, and develop them in order to earn their loyalty.
As a sought out keynoter and panelist, Joan helps inspire businesses to develop a relevant and scalable strategy - to drive engagement and loyalty with Millennials as consumers and employees. Joan’s coaching and leadership trainings have impacted diverse audiences of Millennials across the U.S. - and as far away as Dubai, Argentina, China, South Africa, Australia, and India.
Co-author, Mavericks at Work; Co-Founder, Management Lab; Founding Writer, Fast Company
All change goes against the rules. Polly LaBarre arms leaders with a Maverick Manual to hack the status quo and ramp up originality, invention and game-changing disruption. The true work of leadership, she says, is inspiring, unleashing, and amplifying human creativity, passion, and resourcefulness -- creating a cultural DNA where the response to change happens almost as fast as change itself. Co-author of Mavericks at Work: Why the Most Original Minds in Business Win and founding team member of Fast Company magazine, Polly is co-founder of Management Lab, the think-and-do tank where she consults with top global brands. Polly is also a top speaker who leaves audiences with actionable lessons from organizations and leaders who are transforming their cultures and industries by breaking the rules and harnessing the human element. She inspires people to engage and re-imagine the challenges they face, become fearless experimenters, and rethink the work of leadership.
Along with her partners at the Management Lab (MLab), Polly has developed a pioneering method and platform for changing how large organizations change. They run large-scale, real-world experiments in “hacking management” to build the deep organizational capabilities crucial for thriving in a creative, disruptive world: adaptability, innovation, and inspiration.
In addition to running global “management hackathons,” MLab has also built the Management Innovation eXchange (MIX), the world’s largest community of management innovators, created a clearinghouse of management hacks and innovation stories, and launched a series of events.
Polly has traveled the world to work with the courageous contrarians, management mavericks, and pioneering progressives who are inventing the future of organizations and business. While these are organizations of every stripe that hail from every realm of endeavor, they do share a common credo: that the most winning organizations are animated by an utterly distinctive and deeply-felt point of view -- a set of ideas with the power to fundamentally reshape the sense of what’s possible; that work is personal, values rule, freedom is a bigger game than power, and nobody wins unless everybody wins.
Early in her career, as part of the founding team of Fast Company magazine, Polly played a central role in the remarkable success of a magazine that recast the conventional wisdom on power, competition, work, leadership, innovation, and change. The magazine introduced the world to a new universe of organizations and leaders whose management models were as distinctive as their business models were disruptive.
Polly is the co-author of the award-winning book Mavericks at Work: Why the Most Original Minds in Business Win, which was a New York Times, Wall Street Journal, and BusinessWeek best-seller. Published in over 20 territories, Mavericks was a “Business Book of the Year” for the Financial Times, the Miami Herald, and The Economist, which called the book "a pivotal work in the tradition of In Search of Excellence and Good to Great." CNN, CNBC, and GMA all created series around the book.
Polly’s writing has appeared in a variety of publications, including Fast Company, The New York Times, the Wall Street Journal, Harvard Business Review online, Fortune.com, the McKinsey Quarterly, and she has served as business and innovation correspondent for CNN.
Best-selling Author and Speaker on Generational Differences in the Workplace
Lynne Lancaster is a savvy, engaging, and entertaining keynote speaker who delivers sparkling keynotes and workshops tailored to your strategic issues. She will provide guidance if you are struggling with generational gaps in recruiting, retention, or communication? Do you need to engage the newly-hired Millennials in the room - without turning off the Generation Xers and Baby Boomers? Are you looking for an insightful presentation on the hottest talent trends accompanied by practical, applicable solutions?
Baby Boomer Lynne Lancaster is one of today's foremost cultural translators. An expert on the generations, she is co-founder of BridgeWorks - a company that advises leaders, managers, and employees on how to conduct business more successfully by bridging generation gaps at work and in the marketplace. Her keynote speeches and workshops have enlightened and entertained high level audiences from many of America's best companies, including 3M, American Express, Best Buy, Citigroup, Coca-Cola, Lockheed Martin, and Wells Fargo - as well as from numerous public sector and non-profit organizations.
Lynne is co-author of the best-selling business books When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work. A consistent favorite among CEOs, the book spent time on several best-seller lists and is one of only two titles published by HarperCollins in 2003 - that sold more copies each year since publication. Her latest book The M-Factor: How the Millennial Generation is Rocking the Workplace has already garnered a gold medal from the Axiom Business Book awards.
An engaging and savvy speaker, Lynne is also a sought-after expert on workplace and social trends. She has been a guest commentator on CNN, CNBC and National Public Radio. Her by-line has appeared in numerous publications such as The Futurist, Nation's Business and Public Management magazine. She has been interviewed for a wide range of national publications including The Wall Street Journal, TIME magazine, The Los Angeles Times, The New York Times, and The Washington Post.
Lynne created a highly successful trainer certification program, BridgeBuilder. The course has launched more than 120 trainers nationwide from such organizations as the Federal Aviation Administration, General Mills, Cisco, HealthPartners, KPMG, Lockheed, Michelin, VISA International and Wells Fargo.
Lynne is a Phi Beta Kappa, summa cum laude graduate of the University of Minnesota with a B.A. in English Literature. She earned her stripes as a management consultant - coaching managers and senior executives from major U.S. companies on decoding communication issues. Lynne's work with CEO and author Harvey Mackay resulted in five best-selling business books, including Swim with the Sharks without Being Eaten Alive. Lynne has served as an adjunct faculty member at the University of Minnesota's Carlson School of Management.
Best-selling Author, Speaker and Global Employee Engagement & Leadership Expert
Gregg Lederman is a professional speaker, executive coach, and New York Times best-selling author. Over the past 20 years, Gregg has worked with tens of thousands of business leaders and managers to implement performance-driven leadership, employee engagement, and customer experience solutions.
The results speak for themselves:
- Over the past decade, Gregg’s clients have witnessed more than 90% employee engagement - nearly three times the national average
- More than 68% of Gregg’s clients have been noted on “best place to work” lists - either in their region, their industry, or on Fortune’s “100 Best Companies to Work For” annual ranking
He is the author of three award-winning books. His latest book, CRAVE: You Can Enhance Employee Motivation in 10 Minutes by Friday™ - has been credited by many executives as “life changing” for those who want to become better leaders.
In addition to being a sought-after, highly engaging keynote speaker and author, Gregg has served for over 18 years as a professor at the Simon School of Business at the University of Rochester. He teaches executive MBAs how to become more effective and trusted leaders in his course: Leading Organizational Change.
Gregg lives in Rochester, New York, with his wife, Karyn - and three wonderful daughters.
Former President of National Geographic Films and Visionary Film Producer
Adam Leipzig is one of those rare leaders who inspires and has the ability to truly deliver. As a game-changing visionary and leader, Adam has been a producer, distributor or supervising executive on more than 25 films that have disrupted expectations - including March of the Penguins, Honey, I Shrunk the Kids, Dead Poets Society, and Titus. His movies have won or been nominated for 10 Academy Awards, 11 BAFTA Awards, 2 Golden Globes, 2 Emmys, 2 Directors Guild Awards, 4 Sundance Awards - and 4 Independent Spirit Awards.
Adam Leipzig is currently the COO of CreativeFuture, a non-profit organization that advocates for the rights of the creative community. He is the author of Inside Track for Independent Filmmakers and co-author of Filmmaking in Action: Your Guide to the Skills and Craft - the premiere college textbook for emerging filmmakers (both books published by Macmillan).
Previously, he was CEO of Entertainment Media Partners, a senior executive at Walt Disney Studios - and president of National Geographic Films. He is also the publisher and managing editor of Cultural Weekly - which is a popular online magazine covering our entire creative landscape.
Creator of the Zappos Culture Book, Inspiring Science-based Happiness, Passion, and Purpose
Jenn Lim is the fearless, innovative CEO and co-founder of DH. From her 20+ years of lessons learned in culture and consulting, the proven results of transforming company cultures come back to her simple mission: to inspire science-based happiness, passion, and purpose at work, home, and in everyday life.
She has helped over 350 organizations and has devoted her career to cultivate meaningful happiness in companies, communities, and cities around the world. In 2017, Jenn was selected to be on the Global Happiness Council of Work and Wellbeing with the charter to scale the impact she’s made in even more sustainable ways.
Delivering Happiness started as a book and a bus tour, and evolved into a company and global movement around happiness that has impacted and inspired over 250 companies in more than 110 countries.
You can find Jenn speaking at events around the globe, interviewing culture champions on the Delivering Happiness podcast, or starting spontaneous dance parties with her friends and family.
Organizational Psychologist and Speaker on Leadership and Managing Generational Differences
Dr. Nicole Lipkin is an organizational psychologist, speaker and the author of What Keeps Leaders Up At Night: Recognizing and Resolving Your Most Troubling Management Issues and Y in the Workplace: Managing the 'Me First' Generation. Nicole's aim is to help organizations, leaders and their teams develop behaviors and practices that increase personal and organizational resilience and sustainability by integrating the science of human behavior with practical approaches to business and leadership challenges.
Nicole is the CEO of Equilibria Leadership Consulting, an international business/organizational solutions company based in the US that provides leadership and management development, executive assessment and executive and emerging leader coaching. She also is the owner of Equilibria Psychological and Consultation Services, a mid-sized group psychology practice located in Philadelphia, Pennsylvania.
Nicole is a sought after speaker, consultant and coach who has been retained by organizations such as Honda, Toyota, Autotrader.com, Wells Fargo, The American Society of Training and Development, Aqua America, ProObject, National Automobile Dealers Association (NADA), American Academy of Osteopathic Surgeons, Environmental Protection Agency (EPA), City Security and Resilience Networks (CSARN) in the UK, LatinNext and HR Academy in Brazil, Global Aware International and Tiny-G in the UK, Security Watch India (SWI), the National Retail Federation (NRF), International Council of Shopping Centers (ICSC), Penske Automotive Group, and The Boys and Girls Club of America. She has also been an invited presenter at a number of professional, association and corporate conferences.
Nicole is a regular contributor to the broadcast community and has been featured on NPR, NBC, CBS, Fox Business News, Forbes.com, Entrepreneur Magazine, Arrive Magazine (Amtrak), BusinessInsider.com, New York Times Magazine and numerous other media outlets both nationally and internationally.
She received a doctorate in clinical psychology (Psy.D.), Master of Business Administration (MBA), and Master of Criminal Justice (MACJ) at Widener University. Nicole is an adjunct faculty member at the Center for Creative Leadership. She is a Board Certified Coach and also received her Advanced Certified Personal and Executive Coach Certification and Certified Professional Coach Certification through the industry-leading College of Executive Coaching. Nicole is licensed as a psychologist in Pennsylvania and New Jersey. Nicole was a board member of the Independence Arts Studio and is currently an Advisory Council Member of City Security and Resilience Networks (CSARN) in England and a board member of Fearless Athletics.
Award-winning Educator, Global Expert and Speaker on Literacy & Leadership
Angela Maiers is considered one of today’s most influential thought leaders in education and transformative thinking. It is fair to say when she speaks, she leaves no room unchanged. Widely regarded as a global expert - Angela is considered a futurist, innovator, educator, entrepreneur - and change maker. She is on a mission to disrupt the status quo and to empower every individual to change their own world - if not the world around them, for the better.
She has been praised by leaders in business, the military, and administrators of schools of every level from elementary to graduate - around the globe for the life-changing, world-changing impact she has had on the hundreds of thousands of lives with whom she has reached with her message of Mattering.
Most recently, Angela was named by Forbes as one of the Top 5 Edupreneurs to Watch; by IBM as one of the Top 20 Global Influencers, among the Top 100 Women in Technology by Onalytics, and among the Top 20 Education Thought Leaders by TrustEd. She is the author of 9 books on education, including the noted Genius Matters and Classroom Habitudes - and was for many years a prolific contributor to the Huffington Post on innovation, technology, and education.
A much sought-after speaker at conferences, organizations, schools and communities around the globe, Angela’s singular focus is on transforming the people she reaches - to set in motion a change of behaviours and perspectives that will draw out the potential in every person and result in a positive impact on the world. She describes her transformative message and methods as common sense put it into common practice - though deeply-grounded in science.
An educator for 30 years, Angela's work in 78,000 classrooms across 100 countries has rallied more than a million children - who have banded together to launch 170 social enterprises and pass 17 laws. In 2011, she gave a TEDTalk on the power of two simple words: You Matter, and the video went viral. What resulted was the start of a movement which became the global non-profit organization, Choose2Matter. As its Founder, Angela’s mission is to help individuals recognize their value and potential contribution - to change both their own lives and the world.
With her background in education and neuroscience, Angela initially sought to challenge and inspire students to work collaboratively - to develop innovative solutions to social problems. In recent years, Choose2Matter has evolved into a movement that supports parents, educators, employees, and members of the military everywhere. As a result of her work, organizations across all industries are finding new ways to ignite the genius of their employees - successfully addressing a $15 trillion employee engagement problem.
Angela earned a Bachelor of Science in Education and a minor in Neuroscience from the University of Iowa - and completed her graduate and post-graduate work at Drake University in Des Moines, Iowa. Angela holds two master's degrees in Literacy and Ed Leadership - and today lives in Lone Tree, Colorado.
Speaker on Generational Marketing, Communication and Different Generations in the Workplace.
Cam Marston is the leading expert on the impact of generational change and its impact on leadership, the workplace and marketplace. As an author, columnist, blogger, and lecturer, he imparts a clear understanding of how generational demographics are changing the landscape of business. Marston and his firm, Generational Insights, have provided research and consultation on generational issues to hundreds of companies and professional groups, ranging from small businesses to multinational corporations - as well as major professional associations, for over 20 years.
Marston’s books, articles, columns, and blogs describe and analyze the major generations of our time:
- Matures (born before 1946)
- Baby Boomers, (born 1946-64)
- Generation X (born 1965-79)
- Millennials (born 1980-2000)
- iGen (born 2000+)
He explains how their generational workplace and marketplace preferences affect every aspect of business, including recruiting and retention, organizational management and motivation, and sales and marketing.
His first book, Motivating The “What’s In It For Me?” Workforce (2005), explores the characteristics and motivations that each generation brings to the workforce - and suggests management tactics applicable to any business setting. His next book, Generational Insights (2010) is a guide to the best practices in managing generational issues. Generational Selling Tactics That Work (2011) is the first book-length study of generational approaches to sales and marketing. His short book The Gen-Savvy Financial Advisor (updated in 2017) is a must-read in the financial services industry.
Marston’s half-day training program, “Leading Multi-Generational Teams,” features the Gen-Flex® process which teaches leaders how to be flexible in their generational workplace preferences to get the best performance out of their teams. His short, online micro-videos for sales, recruiting, and management are designed to help managers and leaders understand the reason such generational disparities exist - and how to overcome them through specific sales and workforce tactics.
In 2018, Marston launched a regional radio show (also available as a podcast) called What’s Working with Cam Marston - with expert guests offering insights and opinions on the trends that are shaping today’s workplace and workforce.
Marston’s expertise has also been featured in the Wall Street Journal, The Economist, the Chicago Tribune, BusinessWeek, Fortune, Money, FastCompany and Forbes, as well as on Good Morning America, CNN International and the BBC. He writes a column for Investment Advisor, and has been a featured columnist in many trade journals. His blog at GenerationalInsights.com tracks the latest changes and developments in generational issues and demographics.
As a consultant, Marston has provided insight and advice to leadership at the nation’s most prominent corporations as well as multinational corporations including American Express, Fidelity, BASF, Nestle, Schlumberger, Merrill Lynch, Coca-Cola, Macy’s, Warner Brothers, ESPN, Qualcomm, RE/MAX and Eli Lilly. He has also offered presentations and consultations for the U.S. Department of Agriculture, the Internal Revenue Service, and the U.S. Army, as well as for major professional associations such as the American Bankers Association, the Financial Services Roundtable and the Million Dollar Roundtable.
Marston’s presentations are informative, engaging, and humorous. He offers concrete demographic research that is tailored to his audience - and he enlivens the data with anecdotes, tales from the real business world, attention-grabbing visuals, and quips that make the message memorable. Marston’s clients consistently report that his research makes his programs relevant and his presentation style makes them interesting and fun.
Marston’s insights and expertise are the products of over 20 years of research and consultation across a wide range of industries - as well as his own early-career background in corporate sales and research. He holds a Bachelor of Arts from Tulane University and is a native and resident of Mobile, Alabama.
Expert on The New World of Work and Leadership in The Digital Age
Seth Mattison is an internationally renowned expert and author on workforce trends, generational dynamics, and business strategy. As Founder and Chief Movement Officer of Luminate Labs, Seth advises many of the world’s leading brand and organizations on the key shifts happening around talent management, change and innovation, leadership, and the future of work.
His ideas have been featured in such publications as The Wall St. Journal, Forbes, The Huffington Post, and The Globe and Mail and was recently named to the Editors’ Picks for Favorite Speakers of the year by MeetingsNet.
Over the past decade Seth has shared his insight with thousands of business leaders around the world and has received accolades from many of the worlds best brands including: MasterCard, Johnson and Johnson, IBM, The Dallas Cowboys, AT&T, PepsiCo, GE Energy, E&Y, Caterpillar, and The Walt Disney Company.
Leading Thinker in the Field of Leadership Development & Talent Management
John Mattone is the world’s #1 authority on Intelligent Leadership (IL), the world’s top executive coach and the creator of the IL Executive Coaching Process and Certification. He is globally respected as a uniquely distinguished top leadership coach authority - who can ignite and strengthen a leader’s inner-self and talents, which enables them to realize four “game-changing” outcomes they can leverage in their business and life: Altruism, Affiliation, Achievement, and Abundance (The 4 A’s).
The 4 A’s are the seeds to achieving sustained greatness and creating a lasting legacy. John Mattone is a powerfully engaging, internationally-acclaimed keynote speaker and top executive coach. Whether John is keynoting an event, conducting a retreat, or coaching an executive - he has earned a global reputation for possessing a special ability that unlocks and unleashes greatness in leaders at all levels. Since 2011, Globalgurus.org and Thinkers50 have ranked John Mattone as one of the world’s top executive coaches, leadership authorities and speakers. And for 2020, John was honoured as the world's #1 coaching authority by the research organization Globalgurus.org!
Unmatched Thought Leadership, Passion & Authenticity from the Stage.
His thought leadership combined with his passion, energy and authenticity on the platform are described as “unmatched” - and have earned him rave reviews from every corner of the earth, from the world’s top CEO’s and government leaders to corporate and government leaders at every level, and from serial entrepreneurs to start-up’s. Learn the secret to unlocking and unleashing your leadership greatness - experience the “unmatched” thought leadership, passion, energy and authenticity of John Mattone on the platform.
John has spoken at some of the world’s most prestigious business and leadership conclaves, including the World Business Forum and World of Business Ideas alongside the likes of Richard Branson, Steve Wozniak, Steve Forbes - and other world leadership icons.
There are many groups who partner for exclusive John Mattone events, which we book sometimes two years in advance. These events are marketed as John Mattone branded and sponsored events - with tiered pricing, access privileges, private dinners and book signings, etc. It is typical for these events to attract thousands of people who then experience the ideas, power and passion of John Mattone. We can share many references from groups who have managed our exclusive events and they are both money makers and “life-changing” in the eyes of delegates.
Coauthor of New York Times Best-selling books of Change Anything: The New Science of Personal Success and Influencer: The Power to Change Anything, expert on the art of influencing.
David Maxfield's experience and research into the best practices of leaders and influencers has made him a leading industry expert in communication, behavior, organizational effectiveness, and corporate culture. For more than twenty years, David Maxfield has led high-leverage research initiatives that uncover causes of and solutions to managerial, cultural, and operational inefficiencies that directly affect the bottom line. David's career began with his doctoral work in psychology at Stanford University. Since then, his impact on organizational performance has been wide-reaching as he's helped clients such as General Mills, Harvard Medical School, Pizza Hut, and Spectrum Health increase organizational effectiveness and become measurably more vital.
David is the coauthor of two New York Times bestsellers, Change Anything: The New Science of Personal Success and Influencer: The Power to Change Anything. A respected academic, David has taught at Stanford University and the Marriott School of Management at Brigham Young University. David is the recipient of the Motorola University's Distinguished Teaching Award and Stanford University's Dean's Award for Innovative Industrial Education.
Drawing from extensive academic and corporate experience, David delivers topics that are grounded in solid research and application. Speaking in front of more than five hundred audiences ranging in size from small retreats to large keynote events, David has been featured at prestigious venues including Stanford and Georgetown Universities, the American Association of CriticalCare Nurses, and the National Association of Children's Hospitals. With an unrivaled ability to connect to his audience through engaging stories and captivating examples, David brings concepts to life-motivating listeners to put their newly-found skills and knowledge to immediate use.
Currently, David is the vice president of research at VitalSmarts, an innovative corporate training company that teaches skills which deliver significant improvements to the results companies care about most. In the past thirty years, VitalSmarts has helped thousands of organizations, including more than three hundred of the Fortune 500, realize widespread and lasting results through its award-winning training programs. Named the 2008 Business of the Year by The Association of Learning Providers, VitalSmarts has also been ranked four times by Inc. magazine as one of the fastest growing companies in America and has taught two million people worldwide.
As vice president of research, David has led a series of research projects on a variety of subjects including the role crucial conversations play in the healthcare industry, and how the ongoing failure rate within enterprise projects is consistently linked to the avoidance of a few key crucial conversations. David has also led research projects about diversity, leadership, and influence.
Best-selling Author and Speaker on Customer Service, Client Experience Design, Employee Engagement & Leadership
Joseph A. Michelli, Ph.D., C.S.P., is an internatonally sought-after speaker, author, and organizational consultant - who transfers his knowledge of innovative and exceptional business practices in ways that develop joyful and productive workplaces with a focus on the total customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives.
Dr. Michelli is a Wall Street Journal, USA Today, Publishers Weekly, Nielson Bookscan and New York Times #1 best-selling author. His latest book is The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging. Joseph’s other titles include Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way; Leading The Starbucks Way: 5 Principles for Connecting with Your Customer, Your Products, and Your People; The Zappos Experience: 5 Principles to Inspire Engage and WOW; Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System; The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary; The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of The Ritz-Carlton Hotel Company, and When Fish Fly: Lessons for Creating a Vital and Energized Workplace which was co-authored with the owner of the "World Famous" Pike Place Fish Market in Seattle.
Joseph holds the Certified Speaking Professional designation from the National Speakers Association (NSA) - and is a member of the Authors Guild. He received his Masters and Doctorate from the University of Southern California. Joseph has won the Asian Brand Excellence Award, is an editorial board member for the Beryl Institute's Patient Experience Journal (PXJ) - and is on the founders’ council of CustomerExperienceOne. He was named as one of the Top 10 thought leaders in Customer Service by Global Gurus.
Having journeyed with a close family member through a six-year battle with breast cancer, Dr. Michelli is committed to social causes associated with curing cancer as well as abating world hunger.