Former Major League Baseball Pitcher & Gold Medal Winner in the 1988 Olympics
Born without a right hand, Jim Abbott is a former MLB pitcher who led Team USA to a Gold Medal in the 1988 Olympics. He was an All-America hurler at Michigan and won the Sullivan Award in 1987. Jim threw a 4-0 no-hitter for the New York Yankees versus Cleveland on September 4, 1993. He played for 10 seasons on 4 different teams and ended his big league playing career in 1999.
Abbott has worked with The Department of Labor's Office of Disability Employment Policy (ODEP) on several initiatives encouraging businesses to hire people with disabilities.
Today, in addition to often being a Guest Pitching Instructor during Spring Training for the Los Angeles Angels, Jim Abbott is a motivational speaker who shares his incredible story of overcoming adversity and achieving ultimate goal.
Inspiring Story of Leadership from Former Commander of USS Benfold
Mike Abrashoff's inspiring speeches challenge people to re-imagine their own leadership thinking and instill a renewed responsibility for results and success. At the age of 36, the Navy selected Abrashoff to become Commander of USS Benfold, at the time the most junior commanding officer in the Pacific Fleet. The immediate challenges that faced him on this under performing Naval war ship were staggering: exceptionally low morale, high turnover and unacceptably low performance evaluations. Few thought that this ship could improve. In many ways, the USS Benfold was actually an extreme example of the same problems facing many organizations today.
The solution was to establish a system of management techniques that Abrashoff calls The Leadership Roadmap. At the core of his leadership approach on Benfold was a process of replacing command and control with commitment and cohesion, and by engaging the hearts, minds, and loyalties of workers, with conviction and humility.
The most important thing that a captain can do is to see the ship through the eyes of the crew. According to Abrashoff, The Leadership Roadmap is a practice that empowers every individual to share the responsibility of achieving excellence. "
It's your ship", he was known to say. His former sailors to this day still remind him of it.
By every measure, these principles were able to achieve breakthrough results. Personnel turnover decreased to an unprecedented 1 percent. The rate of military promotions tripled, and the crew slashed operating expenses by 25 percent. Regarded as the finest ship in the Pacific Fleet, Benfold won the prestigious Spokane Trophy for having the highest degree of combat readiness. Most important this transformation took place with the same crew. What had changed was the ship's culture and Abrashoff's leadership style.
Abrashoff recounted the leadership lessons from the turnaround of USS Benfold in It's Your Ship, a New York Times and Wall Street Journal best-seller, with over 800,000 copies sold to date. This extraordinary interest in Abrashoff's leadership journey and Benfold's organizational lessons led to two follow-up books - Get Your Ship Together and It's Our Ship. These books took readers deeper into ways these principles have been put into action by business leaders in their own organizations.
Prior to commanding USS Benfold, Abrashoff served as the Military Assistant to Secretary of Defense William J. Perry. He also helped draft the air defense plan for naval forces in the Persian Gulf in 1990, coinciding with Iraq's invasion of Kuwait; and served as the Executive Officer of the Cruiser Shiloh, where he deployed to the Persian Gulf in support of United Nations sanctions against Iraq.
Mike Abrashoff is the founder of GLS Worldwide, a consulting firm which works with and supports leaders as they address leadership, change, talent and business challenges within their organization. The firm challenges leaders at all levels to re-imagine their leadership thinking and create new ways to elevate individual, team and organizational performance.
Non-verbal body language communication expert for sales and marketing professionals.
Bill Acheson is an expert in nonverbal communication. Since 1985, Bill has taught communication at the University of Pittsburgh. As a keynote speaker, he uses his knowledge of nonverbal communication, body language, to teach professionals how to project themselves with greater impact. In the process they also learn to interpret the subconscious messages sent by others.
Presenting academic research with humor and an engaging personality, Bill Acheson presents a model so compelling that people use the information before they leave the room.
Bill Acheson has worked with professionals from such companies as 3M, American Express, AIG, Bank of America, Citigroup, Ernst & Young, Fidelity Investments, Finance America, Merrill Lynch, Morgan Stanley, Nationwide, Smith Barney, and Van Kampen Investments.
Shawn Achor, author of The Happiness Advantage, spent over a decade at Harvard University where he won numerous distinguished teaching awards for his work. Shawn's research on happiness and human potential has received attention from the Harvard Business Review, New York Times, Forbes, CNN, and NPR. His keynotes help organizations to improve performance, leadership and manage change.
Shawn graduated magna cum laude from Harvard and earned a Masters from Harvard Divinity School in Christian and Buddhist ethics. In 2006, he was Head Teaching Fellow for
Positive Psychology, the most popular course at Harvard at the time.
In 2007, Shawn founded Good Think Inc. to share his research with a wider population. When the global economy collapsed in 2008, Shawn was immediately called in as an expert by the world's largest banks to help restart forward progress. Subsequently, Shawn has spoken in 45 countries to a wide variety of audiences: bankers on Wall Street, students in Dubai, CEOs in Zimbabwe.
Author, Critically-Acclaimed Documentary Host/Producer, Keynote Speaker on Empowerment
Jay Acunzo is waging war on conventional thinking. As a digital media strategist at Google, he was responsible for pushing marketing executives and practitioners into the digital age more rapidly, in ways that benefited both companies and careers. He held multiple leadership positions at high-growth tech startups, including Head of Content at HubSpot, and served as Vice President of Brand and Community at the venture capital firm NextView. On the side, Jay created the award-winning podcast, Unthinkable, and co-founded Boston Content, the northeast's largest community of content creators and marketers.
Courses at Harvard Business School have cited Jay’s work, as well as writers at the New York Times, the Washington Post, FastCompany, Forbes, and more. He has been called a “creative savant” by Salesforce, and named to the city of Boston’s “50 on Fire" list.
Today, Jay is the founder of Unthinkable Media, which works with fast-growing start-ups and challenger brands to create entertaining B2B shows. In a world where “storyteller” has become a buzzword, Jay actually understands how to tell great stories -- stories that entertain, surprise, teach, and above all, push people beyond conventional thinking so they can do their best work. His book, Break the Wheel: Question Best Practices, Hone Your Intuition, and Do Your Best Work, inspires others to do precisely that.
For Jeff Adams, a wheelchair is a vehicle for success. This five-time Paralympian and six-time World Champion in wheelchair sports is living proof that focus, determination, and spirit are the keys to achieving “gold medal” dreams. Combining his unique understanding of life’s challenges with his experience as a world-class athlete, Jeff synthesises his experience in sport, government, and business into messages that show how the path to success is often the same, regardless of the goal that is being pursued.
A rare breed of athlete, Jeff successfully transitioned from sport to business. Over the last decade, he founded and sold two companies, Marvel Wheelchairs and Icon Wheelchairs, raising over $6 million dollars in private equity funding for the startups. Marvel underwent an acquisition in 2010, and Icon was acquired in 2015. Jeff is currently the Executive Director of the ArtsGames Foundation.
Jeff started using a wheelchair at nine years old; the radiation therapy that saved his life while battling cancer in infancy had, by nine, permanently damaged his spinal cord. Since then, he has faced this monumental challenge admirably, competed in six consecutive Summer Paralympics, from 1988 to 2008, and winning a total of three gold, four silver, and six bronze medals.
Jeff has appeared in television commercials, acted as a global spokesperson for multinational corporations, and worked as a journalist and commentator for media. He served as Chair of the Accessibility Committee for the Toronto 2008 Olympic Bid Committee, and is Chair of the Ontarians with Disability Advisory Council. He is a recent inductee into the Terry Fox Hall of Fame.
David Allen is an author, consultant, international speaker, founder and chairman of the David Allen Company. He is widely recognized as the world's leading authority on personal and organizational productivity. His thirty years of pioneering research,
motivation and education of some of the world's highest-performing professionals, corporations and institutions, has earned him Forbes' recognition as one of the top five executive coaches in the United States, and as one of the
Top 100 thought leaders by
Leadership magazine. Fast Company hailed David Allen
One of the world's most influential thinkers in the arena of personal productivity, for his outstanding programs and writing on time and
stress management, the power of aligned focus and vision in the face of
change, and his groundbreaking methodologies in
management and executive peak performance. Time Magazine labeled his first book, Getting Things Done, as
the defining self-help business book of the decade.
David Allen is the author of three books; the international bestseller, Getting Things Done: the Art of Stress-Free Productivity (
GTD - as the method is popularly known), Ready for Anything, and Making It All Work: Winning at the Game of Work and Business of Life. Getting Things Done has been a perennial business bestseller since it's publication in 2001, and is now published in 28 languages.
Getting Things Done has spawned an international movement of devoted adopters from executives, techies, soldiers, entrepreneurs, university professors, musicians, students and the clergy. It has given rise to a thriving
GTD industry of web sites, blogs and software applications. Internet searches bring up tens of millions of references. David Allen is a rarity in the twitter world, as one of the few non-celebrities with over a million followers hanging on his wit and inspiration.
Piloting a productivity seminar for a thousand managers at Lockheed in 1983, David has continued to test and refine the techniques and principles we now know as GTD - a powerful method to manage commitments, information, and communication. This pioneering and proven system is the result of those twenty plus years of David's consulting, private coaching and organizational programs with over a half million people internationally. GTD has well earned its recognition as the gold standard in personal management and productivity for many of the world's best and brightest people and companies.
Sophisticated without being confining, the subtle effectiveness of GTD lies in its radically common sense notion that with a complete and current inventory of all your commitments , organized and reviewed in a systematic way, you can focus clearly, view your world from optimal angles and make trusted choices about what to do (and not do) at any moment. GTD embodies an easy, step-by-step and highly efficient method for achieving this relaxed, productive state. It includes:
- Capturing anything and everything that has your attention
- Defining actionable things discretely into outcomes and concrete next steps
- Organizing reminders and information in the most streamlined way, in appropriate categories, based on how and when you need to access them
- Keeping current and
on your gamewith appropriately frequent reviews of the six horizons of your commitments (purpose, vision, goals, areas of focus, projects, and actions)
Implementing GTD alleviates the feeling of being overwhelmed, instills confidence, and releases a flood of creative energy.
It provides structure without constraint and managing details with maximum flexibility. The system rigorously adheres
to the core principles of productivity, while allowing tremendous freedom in the
how. The only
right way to
do GTD is getting meaningful things done with truly the least amount of invested attention and energy. Coaching
thousands of people, where they work, about their work, has informed the GTD method with the best practices
of how to work (and live), in that most efficient and productive way.
GTD's simplicity, flexibility, and immediacy are its attraction. Its ability to enliven, enlighten, and empower is its
magic. What, indeed, is GTD? More than meets the eye...
Paul Allen is a mission-driven entrepreneur, tech visionary, and lecturer on entrepreneurship and innovation, technology, strengths psychology, workplace culture, and human potential. Paul has founded 8 companies in his 29-year career in tech.
He is best known for co-founding Ancestry.com in 1997. He was its original CEO and he created the content subscription business model and marketing strategies. He served in many executive roles as Ancestry became the leading genealogy company in the world.
From 2012-2017 Paul was Global Strengths Evangelist for Gallup, helping lead a worldwide movement to bring strengths psychology into schools and workplaces. The StrengthsFinder 2.0 customer base grew from 7 million to 16 million during that time.
Paul taught entrepreneurship and marketing at the university level for 4 years. He serves on the National Advisory Board for the Utah Valley University School of Business. He is a director of the Human Justice Foundation, which aims to change the emphasis in the criminal justice system from punishment and retribution to compassion and rehabilitation.
Paul has travelled extensively and has spoken around the world about how to unlock potential in individuals and build positive, strengths-based cultures. From Canada to China, Hong Kong to Hawaii, and in Singapore, Malaysia, New Zealand and Australia, Paul has spoken to CEOs, global HRDs, entrepreneurs, educators, managers, and students.
Paul was the keynote speaker for Gallup at the inaugural CliftonStrengths Summit in Omaha, Nebraska in July 2016. In 2017, he was a main stage presenter at the CliftonStrengths Summit, along with keynote speakers Deepak Chopra and best-selling author Tom Rath.
First American Woman to Climb Mt. Everest, Author and Inspirational Speaker.
Stacy Allison has climbed the world's most famous mountain. Now she's helping organizations across the globe scale their own monumental challenges. She combines her business acumen and her spirit for adventure to show her audiences how to thrive in their organizations through courage, leadership, vision, teamwork, risk taking, and personal accountability. Stacy's high content, tailored, dynamic presentations will encourage and inspire you to take a visionary look at opportunities and move beyond your limits. The future will never look the same!
Stacy brings a vast range of experiences and knowledge to her energetic and dynamic presentations. She is best known as the First American woman to summit Mt. Everest. She is also president of Stacy Allison General Contracting, a residential building company. She and her team of builders specialize in high end restorations, where they steadfastly preserve the charm and integrity of classic old homes, while achieving financial success.
At the age of 21, Stacy began major alpine climbing in earnest and achieved rapid success. Within a year, Stacy reached the top of Alaska's Mt. McKinley, the highest point in North America, and was part of the first successful women's ascent of Ama Dablam, the 22,495 foot peak known as Nepal's Matterhorn. These accomplishments provided the groundwork for much greater accomplishments.
Stacy was the first American woman to top Pik Communism (now known as Ismoil Somoni Peak), at 24,600 feet, the tallest peak in the Russian Pamir Range. On her first attempt on Mt Everest, Stacy did not summit, but she returned to Mt. Everest with the Northwest American Everest Expedition. On September 29, 1988, after twenty-nine days on the mountain, Stacy became the first American woman to reach the summit of Mt. Everest, the world's highest mountain at 29,028 feet. Stacy then went on to become the leader of a successful K2 expedition, the world's second highest mountain, considered to be the most difficult peak on Earth to climb. Three of the team of seven made it to the top; after an accident to the third, in keeping with her view of teamwork and leadership, Stacy and the others descended. “In any endeavor, leaders should inspire members of the team with a passion for success,” Stacy says, “but within the framework of team effort. One of the most crucial things to realize, feel and remember is that when one team member succeeds, the entire team succeeds.”
Stacy's first book, Beyond the Limits: a Woman's Triumph on Everest, is a suspenseful, triumphant adventure story. Her second, Many Mountains to Climb: Reflections on Competence, Courage and Commitment, is an exciting anecdotal account of climbing challenges practically applied to help you plot your way more surely to professional and personal success. Stacy also contributed a chapter on Leadership in the book, Upward Bound.
Stacy serves on the Board of Trustees of National University and is the Chairperson for The American Lung Associations fundraiser - Climb for Clean Air. Remarkably, among all of her accomplishments, she proudly is a committed mother of two.
Bestselling Author and Speaker on Sales, Marketing and Strategic Business Growth
Business leaders call on Ian Altman to accelerate revenue growth with integrity. Organizations around the world have relied on Altman’s guidance and inspiration to double their business growth with an integrity-based approach from his new best-selling book, Same Side Selling. He is considered an expert on how to stand out from the competition in sales, marketing, and business development. If you Google search "business trends" his annual trends article likely comes up at the top of the results.
Altman draws on decades of experience as a former CEO of technology businesses that he founded, sold, and ultimately grew to over $1 billion in value. This business success backed by years of research that Altman conducted to understand how customers make decisions, makes him a leading authority to help people become more successful in business. Through his energetic, humorous, and interactive talks, Altman engages audiences of sales professionals, subject matter experts, and executives alike from beginning to end with proven methods to help modernize their business, marketing and sales approach to align with today’s customers.
Altman is a best-selling author and his latest book, Same Side Selling, has been named “one of two intriguing books you should read on B2B consultative selling,” according to business luminary, Seth Godin. You can read Altman’s columns on Inc. and Forbes.com. Altman also records a popular weekly podcast called, "Grow My Revenue Business Cast," which is available on iTunes or wherever you get your favorite podcast.
Global IoT Thought Leader & TEDx Speaker on Disruption and Success
Scott Amyx is an internationally recognized thought leader, venture capitalist, speaker and author on exponential technologies and the Fourth Industrial Revolution. He has appeared on TV, New York Times, TIME, Forbes, TechCrunch, TEDx, CIO, Washington Post, WIRED, Forrester, G20, European Commission, United Nations/ITU, Pew Research Center, Environmental Defense Fund and other major media. He is the author of Strive: How Doing the Things Most Uncomfortable Leads to Success, which has been endorsed by Tony Robbins, Forbes, Singularity University, Tribeca Film Festival and other influencers.
Scott received the Cloud & DevOps World Award for Most Innovative and was voted as a top 10 Global Speaker. He is an IBM IoT Futurist, Tribeca Disruptor Foundation Fellow, Singularity University/ Smart City Accelerator Mentor and National Sloan Fellow/ Woodrow Wilson Fellow. He was also voted most influential leader in Smart Cities, IoT and exponential technologies by Inc. Magazine, Internet of Things Institute, HP Enterprise, and numerous institutions. In addition, Scott has been nominated to the World Economic Forum as a committee member for the Future of the Internet.
Scott can speak on Robotics, AI, Blockchain, Crypto, Smart cities, and IoT.
Former Professor and Dean at the University of California, Author & Speaker on the Brain Science of Success
Dr. Britt Andreatta is an internationally recognized thought leader in leadership and learning. Drawing on her unique background in leadership, neuroscience, psychology, education, and the human sciences, she has a profound understanding of how to unlock the best in people, helping organizations rise to their potential. As the former Chief Learning Officer for Lynda.com, her research on the brain science of success has transformed the talent/learning industry.
She is the CEO and President of 7th Mind Inc. providing groundbreaking research and science-based solutions for today's workplace challenges. Britt has published several titles on learning and leadership including her books Wired to Connect: The Brain Science of Teams and a New Model to Create Collaboration and Inclusion, Wired to Grow: Harness the Power of Brain Science to Master Any Skill and Wired to Resist: The Brain Science of Why Change Fails and a New Model for Driving Success. Britt is currently writing her next books on the neuroscience of purpose and the conscious evolution of organizations.
Britt is a seasoned professional with more than 25 years of experience consulting with businesses, universities, and nonprofit organizations. Corporate clients include Fortune 100 companies like Comcast and Apple as well as companies such as Ernst&Young, Avvo, LinkedIn, Franklin Covey, AlterEco Foods, DPR Construction, and 15Five. Dr. Andreatta has also worked with major educational institutions like the University of California, Dartmouth University, and the University of New Mexico as well as non-profit organizations like the YMCA and Norton Healthcare.
She has received over 8 million views worldwide of her courses on Lynda.com/ LinkedIn Learning. Titles include The Neuroscience of Learning, Creating a Culture of Learning, Organizational Learning & Development, Leading Change, Having Difficult Conversations, and Leading with Emotional Intelligence.
A highly sought-after and engaging speaker, Britt delivered a TEDx talk called “How Your Past Hijacks Your Future” and she regularly speaks at corporate events and international conferences receiving rave reviews like “best speaker of the conference” or “best keynote I’ve ever heard.”
Dr. Andreatta has served as professor and dean at the University of California, Antioch University, and several graduate schools. She regularly consults with executives and organizations on how to maximize their full potential.
Author and speaker on growth and innovation, creativity and entrepreneurialism.
Scott Anthony is a senior partner at Innosight, a strategy and consulting firm. He has led Innosight's expansion into the Asia-Pacific region as well as its venture capital activities (Innosight Ventures). In his more than a decade with Innosight, Scott has advised senior leaders in companies such as Procter & Gamble, Johnson & Johnson, Singtel, Kraft, General Electric, LG, the Ayala Group, and Cisco Systems on topics of growth and innovation. He has extensive experience in emerging markets, particularly in India, China, and the Philippines. In 2017, Scott was awarded the Thinkers50 Innovation Award, which recognizes the world’s leading thinker on innovation.
Scott is one of Harvard Business Review’s most prolific contributors and is the coauthor of the new book Dual Transformation: How to Reposition Today’s Business While Creating the Future, a blueprint for how successful companies can leverage disruptive change to fortify today’s business and create tomorrow’s growth engine. He was the co-author of the HBR article “Build an Innovation Engine in 90 Days” as well as dozens of digital articles for the magazine.
Scott’s previous books are The First Mile: A Launch Manual for Getting Great Ideas Into the Market. Seeing What’s Next: Using the Theories of Innovation to Predict Industry Change (with Innosight co-founder and Harvard Professor Clayton Christensen); The Innovator’s Guide to Growth: Putting Disruptive Innovation to Work; The Silver Lining: An Innovation Playbook for Uncertain Times; The Little Black Book of Innovation: How It Works, How to Do It; and Building a Growth Factory. He has authored or co-authored numerous articles on innovation and strategy for a variety of publications.
Scott is a featured speaker on topics of innovation and growth. He has delivered keynote addresses on five continents, and has appeared on Good Morning America, Channel News Asia, CNBC, and FOX Business.
Scott received a BA in economics summa cum laude from Dartmouth College and an MBA with high distinction from Harvard Business School, where he was a Baker Scholar.
A poor upbringing from one of the roughest areas of Chicago didn't stop Victor Antonio from earning a B.S. Electrical Engineering, an MBA and building a 20-year career as a top sales executive and becoming President of Global Sales and Marketing for a $420M company. As Vice-President of International Sales in a Fortune 500 $3B corporation at the time, he was selected from over 500 sales managers to join the President’s Advisory Council for excellence in sales and management.
He is the author of 13 books on sales and motivation. His most recent publication, "Sales Ex Machina: How Artificial Intelligence is Changing the World of Selling" examines how AI is altering the world of sales. He is also the founder of the Sales Mastery Academy, a learning platform for today's salesperson.
He has shared the stage with top business speakers: Rudy Giuliani, Zig Ziglar, Paul Otellini (CEO, Intel), and John May (CEO, FedEx Kinkos), and has spread his sales message around the world: Europe, Asia, Saudi Arabia, Australia, Latin America, Middle East, China, United Arab Emirates and South Africa.
Victor is also bilingual, adding the option of presenting in Spanish.
First African American Female Combat Pilot and Motivational Speaker
Vernice “FlyGirl” Armour, known simply as FlyGirl, went from beat cop to combat pilot in 3 years. Within months of earning her wings, she found herself flying over the deserts of Iraq supporting the men and women on the ground. After serving two tours overseas, she had become America’s First African American Female Combat Pilot. After returning home, she realized that many people wanted to create breakthroughs in their own lives, they just didn’t know how.
As featured on Oprah Winfrey, CNN, Tavis Smiley, NPR and others, Vernice “FlyGirl” Armour’s fresh style and presentation methods have motivated hundreds of organizations and individuals. Vernice ultimately impacts organizations and individuals with an understanding of peak performance and engagement, and the passion and leadership required to excel. Through her keynotes, executive and group coaching, seminars and executive retreats, Vernice conveys her message of Zero to Breakthrough utilizing her unique insight and life strategy: “You HAVE permission to Engage…CLEARED HOT!”
From her experiences, she created a 7-step process called the Zero to Breakthrough Success Plan. She now travels extensively sharing this message through her keynotes, coaching and seminars. She is your battle-tested speaker and ignites audiences with a dynamic spark that can’t be extinguished. Lead your team through the execution of any plan by harnessing the power of a “Breakthrough Mentality”! From the moment she leaps into the audience, she shows attendees how to go from “Zero to Breakthrough” and create a personal flight plan utilizing her candid strategies to win on the battlefield of business and life!
Upon completion of two tours in Iraq and leaving the military, Vernice leveraged her “Breakthrough Mentality” mindset and launched VAI Consulting and Training, LLC. By applying the Zero to Breakthrough Success Plan to her own company, Vernice produced over six-figures in revenue within the first 12 months! Her passion is helping organizations and individuals create similar results.
An honorary Doctorate of Laws was conferred on Vernice from Chancellor University in 2010. She has also received awards as a pioneering pilot, to include her commanding role in Science, Technology, Engineering and Mathematics (STEM). She was the Marine Corps’ first African American Female pilot, first African American woman on the Nashville Police Department's motorcycle squad, Camp Pendleton's 2001 Female Athlete of the Year, two-time titleholder in Camp Pendleton's annual Strongest Warrior Competition, and a running back for the San Diego Sunfire women's professional football team. Vernice’s signature book is Zero to Breakthrough.
leading consultants on customer experience and customer centric transformation.
One of the world's leading consultants on customer experience and customer centric transformation, Lior Arussy delivers results. His strategic framework for converting organizations from product to customer centricity is drawn from his work with some of the globe's leading brands - Capital One, Thomson Reuters, HSBC, E.ON, Nokia, SAP, University of Pennsylvania and Wyeth. Arussy's methodology enabled a European logistics corporation to move from 3% annual organic growth to 44% annual organic growth in 2 years.
Arussy led the internet security division at Hewlett-Packard where he grew the business by 50% per quarter for 3 consecutive years. His strategy of enabling eBanking access to consumers via mission critical security was a new concept at the time. At the height of this era, Arussy managed the eBanking security infrastructure for 120 of the largest banks in the world with combined assets of $8 Trillion - no bank was ever compromised.
He is the founder of Strativity Group, a global customer experience research and consulting firm, which helps clients create delightful customer experiences and execute profitable customer strategies. Arussy grew the company from his garage to a multi-national professional firm with offices in the US, Canada, the UK, Norway, Turkey and Australia. The company was recognized by Forrester Group as one of the leading pioneers in the area of customer centric transformation. Strativity measures their success by a single method: the customer's successful execution of their strategies.
His latest book, Customer Experience Strategy, is described as
the most ambitious and successful attempt at a comprehensive text on the practice of customer experience management...refreshingly practical by strategy + business magazine
Arussy is the recipient of CRM Magazine's
Influential Leader Award and the author of 5 books on customer experience and employee engagement. His syndicated column
Focus: Customer reaches over 1,000,000 readers worldwide every month. Over 100 of his articles have appeared in publications around the world, including Harvard Business Review. His accomplishments have been recognized by leading press and analysts at ABC, CBC, Bloomberg TV, The Wall Street Journal, Financial Times, The Times of London, Forrester Research and Gartner.
Arussy completed his undergraduate degree at Case Western Reserve University and received his MBA at Weatherhead School of Management.
Speaker on economic trends and award winning author of Crossroads: The Great American Experiment.
If you're looking for indicators for the quality of a speaker, how does being invited to speak at the re-dedication of the Statue of Liberty sound? This is exactly what happened to Dr. Barry Asmus; it's just one of the many prestigious events to which he's been invited in the course of his more than 25 years of speaking experience.
Dr. Asmus is Senior Economist at the National Center for Policy Analysis, so he doesn't just speak on policy; he implements it, both at home and worldwide. He has given testimony to the House Ways and Means Committee on income tax and was invited to speak to Western European leaders at a privatizing Social Security conference. In his travels around the world he has spoken to government leaders at the highest level in places as diverse as Romania, Albania, China and Peru. He uses these opportunities to spread his key message of a free market, low tax, protected property rights and free trade.
Dr. Asmus has published nine books, including Crossroads: The Great American Experiment that received an HL Mencken Award nomination. He has also received the Freedom Foundation Award at Valley Forge for Private Enterprise Education. When teaching as a Professor of Economics he was twice voted University Professor of the Year.
Featured regularly in prestigious media outlets, including The Wall Street Journal and USA Today, Dr. Asmus has also co-hosted a syndicated radio show, “Perspectives on the Economy." USA Today stated that he is one of the five most requested speakers in the United States.
The Youngest World Champion of Public Speaking in History, Speaks on Personal Achievement, Leadership, Sales & Strategic Communication
Ryan Avery’s keynotes are about improving communication and showing leaders and their teams how to go from A to THE® in their industry. Known for being one of the Millennial generation’s most profound voices on strategic communication and achievement, Ryan’s keynotes present you and your team with the actionable strategies you can use to 'Go From A Leader to THE Leader®' in your industry. Working with Fortune 500 companies, organizations, and associations on every continent in the world, Ryan uses his experience as Marketing Director, World Champion and Entrepreneur to show leaders and their teams how to reach their goals with lightning speed, communicate their message with absolute clarity and turn their ideas into measurable, momentum-building action!
His keynotes are jammed-packed with takeaways that you can start using immediately to improve yourself, your team, and your business! From the moment Ryan steps on the stage to the moment he leaves, people will be saying, “I learned more in Ryan’s one-hour keynote, than I have learned all year!” Ryan is the leader’s GPS to success and uses his proprietary 4D Success Model™ to take you to the next level in sales, leadership, and strategic communication. He shows you the turn-by-turn guidance every step of the way from helping people decide what they want, design the plan to get there, develop the skills needed to make it happen and deliver the results that make customers satisfied yet wanting more!
In 2012, Ryan Avery competed against more than 30,000 people from 116 countries to claim the World Championship title and to become the youngest World Champion of Public Speaking in history. In 2015, Ryan and his wife, Chelsea, set the World Record for being the Youngest Couple to Professionally Speak on All Seven Continents.
Ryan is a best-selling and international author with more than 500+ keynotes and trainings delivered world-wide. Ryan’s latest book Motivating Millennials: How to Recognize, Recruit and Retain the Next Generation of Leaders (2017) was published by Avery Today, Inc.
Ryan is an avid scuba diver and will eat anything except olives. Born and raised in Texas he say’s “all y’all” way too many times a day and currently lives with his wife Chelsea in Colorado. They have been together for over ten years, and share life with their beautiful daughter Atlas.
Inspirational Marketing Speaker, Best-Selling Author on Customer Service and Social Media, Event Emcee and Host
Jay Baer has spent 20 years in digital marketing, consulting for more than 700 companies during that period, including 30 of the FORTUNE 500. His current firm – Convince & Convert – provides social media and content marketing advice and counsel to leading companies such as Oracle, Salesforce.com, California Tourism, Billabong, Hardee’s, DOLE and more.
His second book, Youtility: Why Smart Marketing is About Help not Hype, was #3 on the New York Times business best-seller list, and a runaway #1 Amazon best-seller. Jay speaks numerous times per year world-wide, often with lessons about how business people can use today’s shifts in technology and consumer expectation to make their companies more useful.
Jay’s Convince & Convert blog was named the world’s #1 content marketing blog by the Content Marketing Institute, and is visited by more than 200,000 marketers each month. Jay also hosts and produces the Social Pros podcast, which is downloaded 25,000 times monthly.
Jay is a renowned business strategist, and a popular emcee and event host. A fixture in social media, he draws attention to interesting and useful articles, videos, blog posts and events via following on Twitter, Facebook, Linkedin and Google Plus, which number more than 100,000. Jay is also an active venture capitalist, and is an investor or advisor to more than a dozen early stage technology and social media companies.
Convince & Convert is the fifth multi-million dollar company Jay has started from scratch. Before his move into digital marketing in 1994 he was a brand marketer and a political consultant, with major roles in state, federal and presidential electoral campaigns.
Jay is a New York Times best-selling author of six books, including Hug Your Haters, and NOW Revolution. His latest book Talk Triggers: The Complete Guide to Creating Customers with Word of Mouth, is the definitive, practical guide on how to use bold operational differentiators to create customer conversations. (And when customers talk…new customers follow.)
As one of the world’s foremost speakers on motivation and vision, Eric Bailey draws on his successful careers in professional sport, executive management and sales. His life experiences have enriched his endeavors and given him a unique perspective that he is now offering to the world. While he had a difficult start growing up in South Central Los Angeles, he has gone on to deliver powerful and inspiring keynotes that speak to every group and gender. In fact, Eric has spoken to more than 3 million people worldwide and is Google ranked No. 1 Activational Speaker. In 2015, he was voted as on of the Top 22 Motivational Speakers in the world.
With over 20 years’ experience inspiring and motivating millions of people, Eric commands a room like no other, leaving his audiences in awe. Whether delivering his message to corporate teams or student groups or conducting personal mentoring and coaching, he is the spark that ignites the passion in each of us.
Eric holds the Certified Speaking Professional (CSP) designation, conferred by the National Speakers Association and the International Federation for Professional Speakers. The CSP label has strict standards and a rigorous five-year certification process during which time speakers must demonstrate both experience and expertise. Less than 10% of all speakers worldwide have this certification and it represents one of the highest achievements possible for a speaking professional.
As a professional basketball player, Eric’s versatility and his ability to do it all made him shine and stand out from the crowd. As a speaker, his wisdom and insight have helped him rise to the top. Two worlds come together to form one being. Eric’s ability to crossover and connect with audiences of all ages and backgrounds makes him one of the world’s most dynamic speakers.
When Eric Bailey’s towering 6'5" frame steps onto the stage, he gives his audiences more than just a presentation; he connects with them on an intense emotional level. Clearly, he is a powerful force both physically and motivationally. Eric customizes all his presentations for the group to whom he is speaking. He immerses himself in his audience’s culture. Using positive energy and wit, he fills the room with an excitement that can be felt immediately and never fades during the course of a talk. His inspirational stories, along with actionable takeaways, make a real difference. Eric has the ability to touch everyone in the room with his openness, authenticity, and passion.
Eric Bailey has participated in many charitable activities and personal areas of public interest. Among them, he is the ambassador of three non-profit organizations including White Ribbon, dedicated to preventing men’s violence against women, Adopt Change, which transforms attitudes and laws affecting adoption, and Nourish Children, that addresses childhood hunger around the world. Together with these accomplishments, Eric has recently been featured in the highly acclaimed World Class Magazine. He has just released his much anticipated first book – Bring Your A Game.
Stratfor's Vice President of Strategic Analysis, Speaker on Geopolitics and International Affairs
Rodger Baker leads Stratfor's analysis of Asia Pacific and South Asia and guides the company's forecasting process. A Stratfor analyst since 1997, he has played a pivotal role in developing and refining the company's analytical process, internal training programs and geopolitical framework.
Mr. Baker develops custom reports for clients and frequently delivers executive briefings to investors, businesses and universities across the globe, from the National Defense University in Beijing to financial institutions in New York. He is regularly invited to participate in dialogues and panel discussions in China, Japan, Thailand, Mongolia and South Korea.
Mr. Baker often appears as an expert in major media including The Economist, The New York Times, CNBC, CBS's The Early Show, The Chosun Ilbo, China Daily, Reuters, The Associated Press, Investors Business Daily and The Globe and Mail. Stratfor was one of the first organizations to identify the growing problems with the Chinese economy, with Mr. Baker spearheading the company's assessment.
Before joining Stratfor, Mr. Baker studied and worked in South Korea and graduated with honors from Southampton College, Long Island University. He also has a master's degree in military history from Norwich University, the oldest private military university in the United States.
Inspiring adventure speaker, deep sea explorer who discovered the RMS Titanic.
Best known for his 1985 discovery of the TITANIC, Dr. Robert Ballard has succeeded in tracking down numerous other significant shipwrecks, including the German battleship BISMARCK, the lost fleet of Guadalcanal, the U.S. aircraft carrier YORKTOWN (sunk in the World War II Battle of Midway), and John F. Kennedy boat, PT-109.
While those discoveries have captured the imagination of the public, Dr. Ballard believes his most important discoveries were of hydrothermal vents and black smokers in the Galapagos Rift and East Pacific Rise in 1977 and 1979 along with their exotic life forms living off the energy of the Earth through a process now called chemosynthesis.
In addition to being a National Geographic Society Explorer-In-Residence and a commissioner on the U.S. Commission on Ocean Policy, Dr. Ballard is the president of the Ocean Exploration Trust (OET).
Ballard was born June 30, 1942, in Wichita, KS but moved to California at a very young age and grew up exploring the shore in San Diego. Dr. Ballard has a Ph.D. in marine geology and geophysics from the University of Rhode Island. He spent 30 years at Woods Hole Oceanographic Institution, where he helped develop telecommunications technology to create "tele-presence" for his education initiative, which allows hundreds of thousands of schoolchildren to accompany him from afar on undersea explorations around the globe each year. In 2001, he returned to the Graduate School of Oceanography at the University of Rhode Island where he is presently a tenured Professor of Oceanography and Director of the Center for Ocean Exploration.
Dr. Ballard has 21 honorary degrees and six military awards. He was also a Commander in the U.S. Naval Reserve, serving in the Navy from 1967 to 1997. He received the National Geographic Society's prestigious Hubbard Medal in 1996 for extraordinary accomplishments in coaxing secrets from the world's oceans and engaging students in the wonder of science. In 2014, he was elected to the American Academy of Arts and Sciences. Dr. Ballard has published numerous books, scientific papers, and a dozen articles in National Geographic magazine. Dr. Ballard also has been featured in several National Geographic television programs, including the record-breaking Secrets of the TITANIC.
His discoveries also include sunken remains of ships along ancient trade routes in the Mediterranean Sea; two ancient Phoenician ships off Israel, the oldest shipwrecks ever found in deep water; and four 1,500-year-old wooden ships, one almost perfectly preserved in the Black Sea. Dr. Ballard's Black Sea project seeks evidence of a great flood that may have struck the region thousands of years ago.
His 1997 best-selling book, Lost Liners, tells the story of the great transatlantic liners through memorable wrecks he has visited. Dr. Ballard was also a special advisor on Steven Spielberg's futuristic Sea Quest, DSV television show.
An explorer, discoverer and historian, Dr. Ballard's fascinating journeys can teach us a great deal about our past, and they have encouraged others to take tremendous strides in the survey of the undiscovered mysteries of the deep sea.
Chief Analyst of Wikistrat, Speaks on Geopolitics and Globalization
Thomas P.M. Barnett has worked in US national security circles since the end of the Cold War, starting first with the Department of Navy's premier think tank, the Center for Naval Analyses. From there he moved to serve as a senior researcher and professor at the Naval War College in Newport RI , where he became a top assistant to Vice Admiral Arthur Cebrowksi - the father of
network-centric warfare. After 9/11, Barnett served in Cebrowski's Office of Force Transformation in the Office of the Secretary of Defense as the Assistant for Strategic Futures. He developed a famous PowerPoint brief on the subject of globalization and international security, which later morphed into a New York Times-bestselling book, The Pentagon's New Map: War and Peace in the Twenty-First Century (2004).
Since leaving government service in 2005, Dr. Barnett has amassed a number of duties in the private sector including acting as Chief Analyst for the online strategic community and
massively multi-player online consultancy Wikistrat Ltd and running his own consultancy, Barnett Consulting LLP. An award-winning professor, Dr. Barnett has written for Esquire, Wired, National Review, and the Washington Post, and has been interviewed by Wall Street Journal, Rolling Stone, The Economist, Time, BBC World Service, CBS, CNBC, PBS, CSpan, CNN, Fox News and numerous foreign media. He also writes his own blog (
Thomas P.M. Barnett's Globlogization) and a weekly column for World Politics Review (
The New Rules).
Barnett completed his
Pentagon's New Map trilogy with the volumes, Blueprint for Action: A Future Worth Creating (2005), and Great Powers: America and the World After Bush (2009). Dr. Barnett holds a PhD in political science from Harvard University . He is based in Indianapolis, Indiana, and travels the world giving speeches and conducting his strategy work with both private- and- public sector enterprises.
President of Solutions Network Ltd., Speaks on Project Management, Business Analysis, and Relationship Management
David Barrett is a National Program Director for project management and business analysis for The Schulich Executive Education Centre, Schulich School of Business, York University. He is also a regular blogger, podcaster and professional speaker specializing in leadership, strategy execution and professional growth.
He has published three books: The Power of The Plan, The Keys to Our Success and The Business Analyst Book of Mentors.
Previously, he was the Group Conference Director at Diversified Business Communications where he ran project management and business analysis events around the world and he was the Executive Editor and founder of ProjectTimes.com and BATimes.com.
Harvard University economics professor, speaker on the future of finance and economics.
Robert J. Barro is the Paul M. Warburg Professor of Economics at Harvard University, a visiting scholar at the American Enterprise Institute, and a research associate of the National Bureau of Economic Research.. He is a uniquely qualified keynote speaker on trends and the future of finance and economics.
Barro is co-editor of Harvard’s Quarterly Journal of Economics and has been President of the Western Economic Association and Vice President of the American Economic Association.
He was a viewpoint columnist for Business Week from 1998 to 2006 and a contributing editor of The Wall Street Journal from 1991 to 1998. He has written extensively on macroeconomics and economic growth.
Recent research involves rare macroeconomic disasters, corporate tax reform, religion & economy, empirical determinants of economic growth, and economic effects of public debt and budget deficits. Recent books include Religion and Economy (forthcoming with Rachel McCleary), Economic Growth (2nd edition, with Xavier Sala-i-Martin), Nothing Is Sacred: Economic Ideas for the New Millennium, Determinants of Economic Growth, and Getting It Right: Markets and Choices in a Free Society.
Chris Bashinelli, also known as, “Bash”, was born and raised in Brooklyn, New York. After a decade long acting career including an appearance on the HBO hit television show, The Sopranos, Bash decided to follow his real passion - using media to build bridges between cultures. In his early 20's, he became the youngest Moderator for the United Nations and made his first documentary about his travels to Tanzania. He now traverses the globe from Uganda to Haiti, as Host of 'Bridge the Gap,' an inspirational television series featured on PBS and the National Geographic Channel, where he discovers what it’s like to walk in someone else’s shoes.
He has harvested buffalo with Native Americans in Pine Ridge, lived as a nomad in Mongolia, and Sumo wrestled with the heaviest Japanese human being in recorded history. He is a Moderator for the United Nations, an Eagle Scout, a National Geographic Explorer, and has interviewed some of Time Magazine’s 100 Most Influential People on the Planet.
Bash has spoken around the world - from TEDx, to Abu Dhabi, to Azerbaijan - at multi-million dollar corporations, Ivy League Universities, and in the United Nations General Assembly Hall. He has shared the stage with Stevie Wonder, Dr. Jane Goodall, and the United Nations Secretary General, Ban Ki-moon.
Chief Global Economist of the Economic Outlook Group, Speaker on International Economy and Geopolitics.
Bernard Baumohl is chief global economist at The Economic Outlook Group. He is well known for being ahead of the curve in assessing the direction of the U.S. and world economy. Mr. Baumohl began his career as an analyst with the Council on Foreign Relations, a think tank specializing in international affairs and national security. He later served as an economist at European American Bank with responsibilities to monitor the global economy and develop forecasts. Mr. Baumohl was also an award-winning economics reporter with TIME magazine who covered the White House, Federal Reserve and Wall Street.
A sought out international speaker, he frequently makes keynote presentations before conferences, workshops and legislatures on the latest economic and geopolitical outlook. In addition to his current post as chief global economist, Mr. Baumohl is on the faculty of the New York Institute of Finance, where he conducts seminars on how forward-looking economic indicators can help business leaders better foresee turning points in the economy. He has also previously lectured at NYU and Florida Gulf Coast University.
Mr. Baumohl is a member of the monthly Wall Street Journal Economic Forecast Panel and his projections on the economy and geopolitical trends are frequently cited in the New York Times, Washington Post, Business Week, Financial Times, and on National Public Radio. He also served as a regular commentator on TV's Nightly Business Report.
Mr. Baumohl is author of The Secrets of Economic Indicators: Hidden Clues to Future Economic Trends and Investment Opportunities (Pearson Education). The best-selling book is in its 3rd edition and has been translated into several languages, including Chinese, Japanese, Russian, and German.
He is also a recipient of the John Hancock Award for Excellence in Financial Journalism, and is a member of the National Association for Business Economics and the American Economic Association. Mr. Baumohl holds an M.A. from Columbia University's School of International Affairs.
Hal Becker is a nationally known expert on Sales, Customer Service, and Negotiating. He conducts seminars or consults to more than 140 organizations a year. His client list includes IBM, Disney, New York Life, United Airlines, Verizon, Terminix, AT&T, Pearle Vision, Cintas, and hundreds of other companies and associations.
At the age of 22, he became the #1 salesperson among a national sales force of 11,000, for the Xerox Corporation. Six years later in 1983, he survived terminal cancer only months after launching Direct Opinions, one of America's first customer service telephone survey marketing firms that facilitates more than two million calls per year with offices throughout the U.S.A. and Canada. In 1990, Hal sold Direct Opinions to devote time for consulting and presenting lectures around the world.
Hal is the author of Can I have 5 Minutes Of Your Time?", which is now in its 21st printing and is used by many corporations as their "Sales Bible." He has also authored three other best sellers including Lip Service, one of the nations foremost books on customer service, and Get What You Want, a fun, upbeat and fresh approach to negotiating. Hal’s latest book on sales is titled the Ultimate Sales Book.
He has been featured in publications including The Wall Street Journal, Inc Magazine, Nations Business and hundreds of newspapers and Radio/TV stations around the world, and is currently syndicated in over 45 newspapers and magazines.
In 2010 Salesgurus.net voted Hal as one of the "World's top 30 Professional Sales Trainers". Inc. Magazine has voted Hal as one of the nation's top speakers in the Area of Sales and Customer Service.
Client service and marketing expert, author of the BusinessWeek bestseller Selling the Invisible
Harry Beckwith is an internationally acclaimed speaker who has worked with 23 Fortune 200 companies and is the marketing and branding consultant to the world's premier brand consultancy. He has appeared on CNN, given keynote addresses to Microsoft, Disney, and ABC, and authored the international business bestseller, Selling the Invisible, which was named one of the top ten business and management books of all time. His subsequent Business Week bestsellers on customer service, The Invisible Touch and What Clients Love, brought his total sales worldwide to over 700,000 copies in 23 languages. Other bestselling books by Harry Beckwith are You, Inc. and Unthinking.
Harry Beckwith is the founder and director of Beckwith Partners. Beckwith Partners advises financial and professional service clients on positioning, branding, consumer retention, communication strategies, and technology. The firm's work has been featured in Newsweek, The Wall Street Journal, BusinessWeek, Inc., Advertising Age and AdWeek, and has won The American Marketing Association's highest honor, the Effie.
Drawing on 25 years experience with service industry organizations and extensive work with many Fortune 500 companies, Harry shares anecdotes and new approaches that help organizations reach new heights. Using unique examples, Harry clearly isolates the four keys to growing a service business in presentations that are sincere, engaging, witty, moving, and in the end, enormously inspiring.
Best-selling Author and World-Renowned Authority on Customer Loyalty and Service Innovation
Chip Bell has helped many Fortune 100 companies dramatically enhance their bottom lines and marketplace reputation through innovative customer-centric strategies that address the needs of today’s picky, fickle, vocal and “all about me” customers. Dr. Bell reveals the best practices from the organizations leading the customer loyalty charge, giving audiences powerful cutting-edge ideas and unique sales strategies they can put into practice the minute they leave his keynote. Bell’s impact on audiences is nothing short of extraordinary: over 80% of the groups who hear him bring him back. Always customer-centered, Bell customizes all his presentations to meet unique organizational needs through a background study, pre-event conference call, and phone interviews to better understand specific audience needs and challenges.
Chip is the author or co-author of several national and international bestselling books including The 9 1/2 Principles of Innovative Service, Sprinkles: Creating Awesome Experiences Through Innovative Service, Take Their Breath Away: How Imaginative Service Creates Devoted Customers, Wired and Dangerous: How Your Customers Have Changed And What To Do About It (winner of a 2012 Axiom Business Book Award as well as a 2011 IPPY Book Award), Magnetic Service (winner of the Benjamin Franklin Book Award), Managing Knock Your Socks Off Service and Managers as Mentors. His newest book is Kaleidoscope: Delivering Innovative Service That Sparkles.
He has appeared on CNBC, CNN, ABC, Fox Business Network, Bloomberg TV, NPR; his work has been featured in the Wall Street Journal, Fortune, Forbes, USA Today, Inc. Magazine, CEO Magazine, Fast Company and Bloomberg Businessweek. For the last three straight years, Global Gurus has ranked him among the top three keynote speakers in the world on customer service—two years in the #1 slot. The Chip Bell Group was in 2014 ranked #6 in North America among mid-sized consulting firms for leadership development.
Chip logs over 100,000 miles a year speaking to organizations on longterm customer loyalty and innovative service. He has served as a consultant or trainer to such major brands as GE, Microsoft, USAA, Exxon/Mobil, Cadillac, Duke Energy, KeyBank, Ritz-Carlton Hotels, IBM, Marriott, Fidelity Investments, Caterpillar, True-Value, McDonald’s, ShellOil, Harley-Davidson, Dole, Universal Studios, Accenture, LockheedMartin, Pfizer, Allstate and Verizon Wireless.