Author, Critically-Acclaimed Documentary Host/Producer, Keynote Speaker on Empowerment
Jay Acunzo is waging war on conventional thinking. As a digital media strategist at Google, he was responsible for pushing marketing executives and practitioners into the digital age more rapidly, in ways that benefitted both companies and careers. He held multiple leadership positions at high-growth tech startups, including Head of Content at HubSpot, and served as Vice President of Brand and Community at the venture capital firm NextView. On the side, Jay created the award-winning podcast, Unthinkable, and co-founded Boston Content, the northeast's largest community of content creators and marketers.
Courses at Harvard Business School have cited Jay’s work, as well as writers at the New York Times, the Washington Post, FastCompany, Forbes, and more. He has been called a “creative savant” by Salesforce, and named to the city of Boston’s “50 on Fire" list.
Today, Jay is the founder of Unthinkable Media, which works with fast-growing start-ups and challenger brands to create entertaining B2B shows. In a world where “storyteller” has become a buzzword, Jay actually understands how to tell great stories -- stories that entertain, surprise, teach, and above all, push people beyond conventional thinking so they can do their best work. His book, Break the Wheel: Question Best Practices, Hone Your Intuition, and Do Your Best Work, inspires others to do precisely that.
Bestselling Author and Speaker on Sales, Marketing and Strategic Business Growth
Business leaders call on Ian Altman to accelerate revenue growth with integrity. Organizations around the world have relied on Altman’s guidance and inspiration to double their business growth with an integrity-based approach from his new best-selling book, Same Side Selling. He is considered an expert on how to stand out from the competition in sales, marketing, and business development. If you Google search "business trends" his annual trends article likely comes up at the top of the results.
Altman draws on decades of experience as a former CEO of technology businesses that he founded, sold, and ultimately grew to over $1 billion in value. This business success backed by years of research that Altman conducted to understand how customers make decisions, makes him a leading authority to help people become more successful in business. Through his energetic, humorous, and interactive talks, Altman engages audiences of sales professionals, subject matter experts, and executives alike from beginning to end with proven methods to help modernize their business, marketing and sales approach to align with today’s customers.
Altman is a best-selling author and his latest book, Same Side Selling, has been named “one of two intriguing books you should read on B2B consultative selling,” according to business luminary, Seth Godin. You can read Altman’s columns on Inc. and Forbes.com. Altman also records a popular weekly podcast called, "Grow My Revenue Business Cast," which is available on iTunes or wherever you get your favorite podcast.
Inspirational Marketing Speaker, Best-Selling Author on Customer Service and Social Media, Event Emcee and Host
Jay Baer has spent 20 years in digital marketing, consulting for more than 700 companies during that period, including 30 of the FORTUNE 500. His current firm – Convince & Convert – provides social media and content marketing advice and counsel to leading companies such as Oracle, Salesforce.com, California Tourism, Billabong, Hardee’s, DOLE and more.
His second book, Youtility: Why Smart Marketing is About Help not Hype, was #3 on the New York Times business best seller list, and a runaway #1 Amazon best seller. Jay speaks numerous times per year world-wide, often with lessons about how businesspeople can use today’s shifts in technology and consumer expectation to make their companies more useful.
Jay’s Convince & Convert blog was named the world’s #1 content marketing blog by the Content Marketing Institute, and is visited by more than 200,000 marketers each month. Jay also hosts and produces the Social Pros podcast, which is downloaded 25,000 times monthly.
A fixture in social media, Jay draws attention to interesting and useful articles, videos, blog posts and events via following on Twitter, Facebook, Linkedin and Google Plus, which number more than 100,000. He is also an active venture capitalist, and is an investor or advisor to more than a dozen early stage technology and social media companies.
Convince & Convert is the fifth multi-million dollar company Jay has started from scratch. Before his move into digital marketing in 1994 he was a brand marketer and a political consultant, with major roles in state, federal and presidential electoral campaigns.
Jay is a New York Times best-selling author of six books, including Hug Your Haters, and NOW Revolution. His latest book Talk Triggers: The Complete Guide to Creating Customers with Word of Mouth, is the definitive, practical guide on how to use bold operational differentiators to create customer conversations. (And when customers talk…new customers follow.)
Client service and marketing expert, author of the BusinessWeek bestseller Selling the Invisible
Harry Beckwith is an internationally acclaimed speaker who has worked with 23 Fortune 200 companies and is the marketing and branding consultant to the world's premier brand consultancy. He has appeared on CNN, given keynote addresses to Microsoft, Disney, and ABC, and authored the international business bestseller, Selling the Invisible, which was named one of the top ten business and management books of all time. His subsequent Business Week bestsellers on customer service, The Invisible Touch and What Clients Love, brought his total sales worldwide to over 700,000 copies in 23 languages. Other bestselling books by Harry Beckwith are You, Inc. and Unthinking.
Harry Beckwith is the founder and director of Beckwith Partners. Beckwith Partners advises financial and professional service clients on positioning, branding, consumer retention, communication strategies, and technology. The firm's work has been featured in Newsweek, The Wall Street Journal, BusinessWeek, Inc., Advertising Age and AdWeek, and has won The American Marketing Association's highest honor, the Effie.
Drawing on 25 years experience with service industry organizations and extensive work with many Fortune 500 companies, Harry shares anecdotes and new approaches that help organizations reach new heights. Using unique examples, Harry clearly isolates the four keys to growing a service business in presentations that are sincere, engaging, witty, moving, and in the end, enormously inspiring.
Author of Win-Win Negotiations in the Financial Industry, offers sales motivation and relationship marketing.
Jasmin Bergeron is the professor of Marketing at the University of Quebec in Montreal. He started his career as a financial advisor, and has presented in over 1000 conferences, seminars and courses in more than twelve countries.
Jasmin Bergeron obtained his Ph.D. in Business Administration, majoring in Marketing from Concordia University and completed his Master in Business Administration (MBA), majoring in Marketing, at the University of Quebec in Montreal. Both his MBA and Ph.D. theses were conducted in the financial industry.
He authored or co-authored five books, twenty-five scientific researches, twenty case studies, and more than 100 newspaper articles on bank marketing, sales motivation, relationship marketing, and professional selling techniques. Some of his books include Win-win Selling in the Financial Industry, Selling and Counseling in the Insurance Industry, and Prospecting Strategies for Financial Advisers.
Author and Keynote Speaker on Marketing, Change, and Innovation
René Boender is an renowned and inspiring speaker - capturing his audience right from the start.
He began his career in marketing and advertising in his early twenties. The US-based agency McCann discovered his talent and immediately threw him into the deep end of the international advertising market. He was responsible for their largest accounts: Black & Decker, Coca-Cola, CNN, L’Oréal, H&M, and Levi’s. In the late-80's, people called him the “Rainmaker on Madison Avenue,” the best new business driver in advertising.
In the early 90's, René Boender started his own successful agency: BBCW. After ten more years in business he then started to give talks at international conferences and worked as a guest lecturer - and he continues to be involved in several high profile projects.
From 2012 - 2014, René Boender was named the best foreign speaker in the USA with his keynote “The Chance to Change is now.” As the author of the bestselling Great to Cool René Boender shares his knowledge, his experience and vision. He focuses on increasing business happiness and believes that everything hinges on the power of communication. Furthermore, he is an expert on ‘Generation Z’ and published a best-selling book on this target group, which made it to number one on the top 100 management books list - twice! Again a big success, René Boender’s third book, Cool is Hot, also rose to number one!
René’s professional vision and energetic communication skills enable him to give exciting talks and connect with his audience. René Boender speaks on various topics. He looks at the way one deals with difficulties and helps you to start with yourself and take the reins. His keynotes are about pushing boundaries and the courage to change.
Expert on social media marketing, web and mobile technologies and business communication
Chris Brogan is CEO of Owner Media Group, providing simple plans and projects for business success. He is also a highly sought after professional speaker and the New York Times bestselling author of eight books and counting, including his forthcoming book, Insider: Strategies and Secrets for Business Growth in the Age of Distractions.
Chris has spoken for or consulted with the biggest brands you know, including Disney, Coke, Google, GM, Microsoft, Coldwell Banker, Titleist, Scotts, Humana Health, Cisco, Sony USA, and many more. He’s appeared on the Dr. Phil Show, interviewed Richard Branson for a cover story for Success magazine, and once even presented to a Princess. People like Paulo Coelho, Harvey Mackay, and Steven Pressfield enjoy sharing their projects and best ideas with Chris, because they know he’ll share them with you. Tony Robbins had Chris on his Internet Money Masters series. Forbes listed Chris as one of the Must Follow Marketing Minds of 2014, plus listed his website as one of the 100 best websites for entrepreneurs. Statsocial rated Chris the #3 power influencer online.
Most importantly, Chris provides education and tools to help you make your life and your business thrive, by teaching you which actions will get you what you want. Through books, speeches, courses, and workshops, Chris is dedicated to helping you grow your capabilities and connections and to getting you to that next level of success, no matter where you are in the process right now. Chris also offers limited personal coaching, and offers limited consulting to businesses.
Chris lives in northern Massachusetts. His better half is Jacqueline Carly. Between the two of them, they have three kids, and love to explore many challenging and exciting hobbies and pastimes.
Ben Casnocha is an award-winning entrepreneur, author, and executive in Silicon Valley. He is coauthor with LinkedIn founder Reid Hoffman of the recent New York Times bestseller The Alliance: Managing Talent in the Networked Age, which has become one of the most sought-after management frameworks on how to recruit, manage, and retain entrepreneurial employees. He is also co-author with Reid of The Start-Up of You: Adapt to the Future, Invest in Yourself, and Transform Your Career, the bestselling guide to the new world of work.
Ben is also a technology entrepreneur and executive. He founded Comcate, Inc., a leading e-government software company, at age 14 and incubates startups at Wasabi Ventures. He recently served as Chief of Staff to the Chairman at LinkedIn. Business Week named Ben “one of America’s top young entrepreneurs.” He’s been featured on CNN, Charlie Rose, CNBC, and in The Economist. Human Resources Magazine named Ben one of the top trendsetters in the talent industry for the year 2015.
Ben has led inspiring conversations about the future of work, innovation, and entrepreneurial thinking with large audiences in more than a dozen countries around the world.
Expert in the fields of communication, compliance, and negotiation. Author of acclaimed book Influence: Science & Practice.
Dr. Robert Cialdini has spent his entire career researching the science of influence earning him an international reputation as an expert in the fields of communication, leadership, teamwork, persuasion and negotiation.
His books, including Influence: Science & Practice, are the results of years of study into the reasons why people comply with requests in business settings. Worldwide, Influence has sold over 3 million copies, is a New York Times Bestseller and has been published in over 30 languages.
His new book, Pre-Suasion: A Revolutionary Way to Influence and Persuade, published by Simon & Schuster, quickly became a Wall Street Journal and a New York Times Bestseller.
Because of the world-wide recognition of Dr. Cialdini’s cutting-edge scientific research and his ethical business and policy applications, he is frequently regarded as the “Godfather of influence.”
Dr. Cialdini received his Ph.D from the University of North Carolina and post doctoral training from Columbia University. He has held Visiting Scholar Appointments at Ohio State University, the University of California, the Annenberg School of Communications, and the Graduate School of Business of Stanford University. Currently, Dr Cialdini is Regents’ Professor Emeritus of Psychology and Marketing at Arizona State University.
Dr. Cialdini is President and CEO of Influence at Work, focusing on ethical influence training, corporate keynote programs, and the CMCT (Cialdini Method Certified Trainer) program.
Dr. Cialdini’s clients include such organizations as Google, Microsoft, Cisco Systems, Bayer, Coca Cola, KPMG, Mutual of Omaha, RE/MAX, AstraZeneca, Kimberly-Clark Corporation, Ericsson, Kodak, Merrill Lynch, Nationwide Insurance, Pfizer, AAA, Northern Trust, IBM, Prudential, The Mayo Clinic, GlaxoSmithKline, Harvard University - Kennedy School, The Weather Channel, the United States Department of Justice, and NATO.
Media coverage of Dr. Cialdini and his research include: Dateline NBC, CNBC, CNN, ABC, PBS, the Washington Post, On Wall Street, Forbes Magazine, Business Week, the Chicago Tribune, the Los Angeles Times, USA Today, The New York Times, Harvard Business Review and Fortune Magazine.
Joey Coleman is called upon for assistance when organizations like Whirlpool, NASA, Deloitte, the World Bank, and Zappos need to boost their customers' experience.
For over a decade, Joey has helped organizations retain their best customers and turn them into raving fans via his entertaining and actionable keynotes, workshops, and consulting projects. His First 100 Days® methodology helps fuel the successful customer experiences his clients deliver around the world.
In his Wall Street Journal #2 best-selling book, Never Lose a Customer Again, he shares strategies and tactics for turning that one-time sale into a lifelong customer. As a recognized expert in customer experience design and an award-winning speaker at national and international conferences, Joey specializes in creating unique, attention-grabbing customer experiences.
With a background in developing outreach materials, packaging, events, promotions, and brand identities, Joey works with businesses and individuals seeking to provide their clients with a memorable experience. Joey’s greatest talents include formulating creative strategies that build buzz and loyalty around products and services. He works with companies ranging from small VC-funded start-ups, to large Fortune 500s, with hundreds of mid-size businesses in between.
Joey is the Chief Experience Composer at Design Symphony, who before founding the company developed his narrative skills as a criminal defense trial attorney, advised and counseled Fortune 500 companies as a business consultant, honed his communications and messaging skills at the White House, and did things for the U.S. Secret Service and the CIA that he can't talk about publicly.
Joey received a Bachelor of Arts in Government and International Relations from the University of Notre Dame (Dean’s List Honors) and a Juris Doctor from The George Washington University Law School (Dean’s Fellow). He has served on the Board of Directors for numerous privately-held companies and non-profits. For almost a decade he sang first tenor with the GRAMMY-nominated Washington Men's Camerata.
His design and artwork has been displayed in museums, featured in juried shows, and graced publications in the U.S. and abroad. When not traveling the world (48 countries and counting) for keynote presentations, client workshops, and quality beach time, Joey enjoys watching magnificent sunsets from his mountain-top home in Colorado with his wife and two young sons.
Expert consultant on leadership, management and business acceleration.
Dan Coughlin is a leading authority on managing for long-term business success. He teaches The Any Person Mindset, a practical management approach for improving individual, group, and organizational performance in a sustainable way. It is based on his core belief that any person can make a significant difference in an organization, but no one is born with the traits necessary to make a significant difference. These are learned thinking traits.
His client list includes McDonald's, Toyota, Marriott, BJC HealthCare, Coca-Cola, GE, Anheuser-Busch InBev, Shell Oil, RE/MAX, Subway, Abbott, Prudential, Boeing, Cisco Systems, American Cancer Society, and the St. Louis Cardinals. Since 1998 he has worked with more than 200 organizations.
As a management consultant, keynote speaker, executive coach, and seminar leader, he works with executives and managers to improve their impact as business leaders. His focus is on helping these individuals in the areas of leadership, innovation, and branding in order to generate better sustainable, profitable growth for their organizations.
Dan has invested over 3,000 hours on-site as a management consultant observing and advising executives and managers in a wide variety of business functions and in more than fifty industries. As an Executive Coach, he has provided more than 2,500 coaching sessions for presidents, vice-presidents, and senior directors in Fortune 500 companies, major privately-owned firms, and small businesses. As a keynote speaker and seminar leader, he has made more than 500 presentations to corporate audiences. He does in-depth research on every audience before customizing his presentation to meet their needs.
Quoted in USA Today, Investor's Business Daily, The Journal of the American Management Association, and dozens of other publications, Dan Coughlin's articles have been published in more than 100 trade association publications. He is the author of the book, The Management 500: A High-Octane Formula for Business Success.
Scott Deming is a highly accomplished senior executive with more than 30 years of success within franchising, food & beverage, automotive, healthcare, retail, pharmaceuticals, financial and professional services, technology, and more. He leverages extensive brand development and strategic planning experience to improve an organization’s standing while implementing innovative solutions to support growth. Scott has proven his ability to build and motivate teams while developing unparalleled customer experience, innovation and leadership initiatives with his internationally acclaimed keynote presentations, training sessions and consulting arrangements.
Scott works with companies spanning any industry with current clients including Kansas Hospital Association, Canadian Association of Fairs & Exhibitions, Hershey Foods, Pfizer, Delta Airlines, Verizon Wireless, General Motors, Farm Credit Bank, AT&T and PriceWaterhouseCoopers.
Scott works closely with clients to identify core requirements and develops solutions with an emphasis on culture transformation, employee motivation and engagement, and corporate goal attainment, drawing on 30+ years of corporate experience. Key indicators of his success are represented by his training and workshop sessions that have been considered so impactful, that The Vision Council issued CXO Certification to all attendees.; his consultancy input to a national manufacturer recognized in supporting the company’s achievement of record sales figures; and assisting a Verizon Wireless subsidiary franchisee with customer service improvements which resulted in an 80% increase in sales.
From 1986 to 2003, Scott managed his own advertising company, establishing Deming Advertising and building a client portfolio prior to a company merger in 1991. By 1993, Scott had negotiated a buyout and returned his company to standalone status, rebranding the business as Ryan Communications Inc. He worked with B2B and B2C companies to formulate advertising solutions and grew the business to 70 employees and $30 million in annual revenue.
Best-Selling Author of Never Eat Alone and Speaker on Relationship Development
Keith Ferrazzi is one of the rare individuals to discover the essential formula for reaching
the top - a powerful combination of marketing acumen and a remarkable ability to connect with others. Both Forbes and Inc. have designated him one of the world's most
Ferrazzi grew up in Pittsburgh; his father a steelworker, his mother a cleaning lady. His father worked double shifts to send him to the very best prep schools - and ultimately to Yale undergrad and Harvard Business School - imbuing in Ferrazzi a sense of gratitude that has deeply influenced his message: Generosity in relationships as the cornerstone of success.
Thanks to that remarkable insight, Ferrazzi has developed a network of relationships that stretches from Washington's corridors of power, to America's top corporate leaders, to Hollywood's A-list.
As Founder and CEO of Ferrazzi Greenlight, he provides market leaders with strategic consulting and training services to increase company sales and enhance personal careers. Ferrazzi Greenlight strategically leverages the insight of its executive team, whose careers span the highest echelons of corporate America, along with principles from Ferrazzi's best-selling book, Never Eat Alone, which has been recognized as one of the best business books of 2005, 2006, and 2007. His recent book, Who's Got Your Back?, guides readers to develop an intimate inner circle, a handful of people who they trust completely to hold them accountable to ever higher levels of achievement.
Ferrazzi is a frequent contributor to CNN and CNBC. He has authored numerous
articles for leading business and consumer publications, including Forbes, Inc.,
The Wall Street Journal, the Harvard Business Review, and Reader's Digest.
He has been named a
Global Leader of Tomorrow by the World Economic Forum, one of the top
40 Under 40 business leaders by Crain's Business, one of the most distinguished young
Californians by the Jaycees, and one of the most creative Americans in Richard Wurman's Who's
Really Who. Ferrazzi's extraordinary rise to prominence, which includes a stint as the youngest
Chief Marketing Officer in the Fortune 500, has even inspired a Stanford Business School case
As CEO of Ferrazzi Greenlight, he draws upon a rich professional history to guide organizations and
business leaders worldwide. Ferrazzi was previously Chief Marketing Officer at Starwood Hotels, where
he oversaw marketing activities for global brands including Sheraton, Westin, The Luxury Collection,
St. Regis, and W Hotels. Ferrazzi also served as Chief Marketing Officer for Deloitte Consulting, a
leading global management consulting firm, where he developed and managed the industry's first
globally integrated marketing organization. His creative marketing strategy drove the ascent of
Consulting brand recognition from the lowest in the industry to a primary position
and spurred the highest featured growth rate in the industry.
Ferrazzi actively supports numerous civic, charitable, and educational organizations. He serves on the Yale University Board of Alumni Governors and the Board of Trustees of the Kiski School, and is also a Fellow of the Berkeley College at Yale. Additionally, Ferrazzi founded Big Task Weekend, an annual executive roundtable focused on how businesses can help contribute to America's health and wellness. Ferrazzi's interests also include an examination of the relationship between leadership success and spirituality.
Donna Fisher is a marketing consultant, author and expert on people and how people can best communicate and connect with one another to create opportunities. Her programs are ideal for people who want to increase their business by mastering their people skills and building strong alliances with others.
Donna is the president of both Donna Fisher Presents, a provider of keynotes and trainings for corporate meetings, conferences and conventions, and HiHat Inc., a manufacturing and retail business for drums and percussion instruments. Over 12 years ago she established Donna Fisher Presents in order to fulfill her lifelong desire to teach and inspire people to be all they can be. With her two businesses she combines her love of music and motivation.
Her four books, Power Networking, People Power, Power NetWeaving and Professional Networking for Dummies have been recommended by Time Magazine and used as reference books in corporations and universities.
Donna has trained top and middle management, sales and marketing staffs and support personnel for clients such as Hewlett Packard, JPMorgan Chase, Boeing and Mutual of Omaha.
Peter Fisk is inspirational, provocative and practical. He helps you to see the world of business and brands, marketing and innovation in new ways. He was recently described by Business Strategy Journal as "one of the best new business thinkers", and also features in the Thinkers 50 Guru Radar.
Bestselling author, his first book Marketing Genius explores the left and right-brain challenges of success, and is translated into 35 languages. It was followed by five others, most recently Creative Genius defining what it takes to be Leonardo da Vinci in the 21 Century. He has also written books on leadership and strategy, customers and experiences, and sustainable innovation.
His new book Gamechangers ... Are you ready to change the world? is now out, based on extensive research into the 100 companies who are shaking up markets, and making sense of how they innovate and win. It explores the challenges of new markets, changing customers, brand building, digital media, new business models, inspiring leadership and positive impact.
From nuclear physics Peter moved to managing brands like Concorde at British Airways, and through American Express and Microsoft got to know what works in the real world. As CEO of the world's largest marketing organisation, the Chartered Institute of Marketing, he became a global authority on what's best and next.
He now leads the GeniusWorks, an international accelerated innovation firm, working with clients including Aeroflot and Coca Cola, Nestle and Red Bull, Tata and Virgin, Visa and Vodafone. He combines keynote speaking with strategic consulting, facilitated venturing and executive development.
Author of Reinvent Yourself,expert on creativity, sales and marketing. Motivational speaker for sales audiences.
Jonathan Gabay is author of Reinvent Yourself and an international creativity and marketing expert. He is renowned for his creative thinking, copywriting, motivational and advertising skills, and is a contributor to media outlets such as the CBC on marketing, the Internet, handling change, commercialism and psychology. As a keynote speaker he regularly addresses audiences throughout the world.
Jonathan is one of the world's most dynamic independent advisors and practitioners on creativity, viral marketing, copywriting, direct response marketing and integrated business dynamics. Endorsed by the world's biggest marketing training institute, the Chartered Institute of Marketing (CIM), Gabay is the author of major internationally published books.
Recent Worldwide Clients Include TetraPak Ukraine, Shell, Vipnet, GJ Sheppard BI Worldwide, and many others.
Author of The New York Times bestsellers The Sales Bible and The Little Red Book of Selling, Jeffrey offers expert advice on understanding your customers and increasing your sales
Jeffrey Gitomer is a creative, on-the-edge, writer and speaker whose expertise on sales, customer loyalty, and personal development is world renowned. He is known for presentations, seminars and keynote addresses that are funny, insightful, and in your face. Jeffrey gives audiences information they can take out in the street one minute after the seminar is over and turn it into money.
Jeffrey Gitomer is the author of The New York Times best sellers The Sales Bible, The Little Red Book of Selling, The Little Black Book of Connections, and The Little Gold Book of YES! Attitude. Most of his books have been number one best sellers on Amazon.com and have appeared on major best-seller lists more than 500 times and have sold millions of copies worldwide.
Jeffrey gives public and corporate seminars, runs annual sales meetings, and conducts live and virtual training programs on selling, YES! Attitude, trust, customer loyalty, and personal development. His customers include Coca-Cola, US Foodservice, Caterpillar, BMW, Verizon, MacGregor Golf, Hilton, General Motors, Enterprise Rent-A-Car, AmeriPride, NCR, IBM, Comcast Cable, Time Warner, Liberty Mutual, Principal Financial, Wells Fargo Bank, BlueCross BlueShield, Carlsberg, Mutual of Omaha, AC Neilsen, Northwestern Mutual, Church Mutual Insurance, MetLife, Sports Authority, GlaxoSmithKline, The New York Post, and hundreds of others.
Jeffrey's syndicated column, Sales Moves, appears in scores of business journals and newspapers in the United States and Europe, and is read by more than four million people every week. His WOW website, Gitomer.com, gets thousands of hits per week from readers and seminar attendees. His state-of-the-art presence on the web and e-commerce ability has set the standard among peers, and has won huge praise and acceptance from customers.
Jill Griffin is an independent public board director; internationally-published, Harvard “Working Knowledge” author; and noted corporate advisor on customer loyalty.
Her customer loyalty video courses are featured on the training site, Lynda.com, which LinkedIn recently acquired for $1.3 billion.
Jill holds her Bachelor of Science (Magna Cum Laude) and MBA degrees from the University of South Carolina Moore School of Business and is the recipient of the 2005 Distinguished Alumna Award and is a member of the Moore School’s Board of Trustees.
She serves as Chair of the Austin Convention & Visitors Bureau. (ACVB is the 'marketing and sales arm' of the City of Austin and is entrusted with bringing conventions and visitors to the "Live Music Capital of the World.")
Launching her loyalty consulting firm in 1988, Jill saw early the trend toward customer and employee loyalty. Her first book, Customer Loyalty (1995, 1997, 2002), has been published in eight languages. Two awarding-winning books followed: Customer Winback (co-authored) and Taming the Search-and-Switch Customer.
Jill’s newest book, released in 2016, is Earn Your Seat on a Corporate Board: 7 Steps That Build Your Career, Elevate Your Leadership and Expand Your Influence.
Author, Speaker, and Communication Expert uses strategic storytelling in sales, leadership, branding and marketing.
Kindra Hall knows the challenges executives, top performers and brands experience as they try to capture attention in a crowded marketplace. Kindra is former Vice President of Sales for a multi-million dollar enterprise, national champion storyteller, 2014 Storytelling World Award recipient, a former board member of the National Storytelling Network, and she earned her Master's Degree in Organizational Communication and Management conducting original research that examined the role of storytelling in organizational socialization.
Kindra has been seen in Glamour Magazine, Success Magazine, Success.com, Entrepreneur.com and as a weekly columnist at Inc.com. She has worked with innovative brands like ConAgra, Stryker, Hilton, Sodexo, Workiva and Rodan & Fields to use the irresistible power of storytelling to capture attention and connect in a distracted marketplace. Kindra has become a conference favorite for her clients who invite her back for consecutive annual events. Her presentations include revealing research; eye-opening case studies and, of course, stories attendees will remember and retell long after the event ends. Audiences leave inspired and motivated to apply Kindra's actionable content.
Primetime TV & Podcast Host, Keynote Speaker, Best-Selling Author and Global Business Celebrity
Jeffrey Hayzlett is a primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives on C-Suite TV, and business podcast host The HERO Factor Podcast on C-Suite Radio. He is a global business celebrity, speaker, best-selling author, and Chairman of C-Suite Network, home of the world’s most trusted network of C-Suite leaders. His creativity and extraordinary entrepreneurial skills have enabled him to lead ventures blending his leadership perspectives, insights into the C-Suite and business strategy, mass marketing prowess and affinity for social media. Drawing upon an eclectic background in business, buoyed by a stellar track record of keynote speaking and public appearances, Jeffrey energizes his role driving and delivering change.
Hayzlett is a well-traveled public speaker, former Fortune 100 CMO, and author of numerous best-selling business books including: The Hero Factor; How Great Leaders Transform Organizations and Create Winning Cultures, Think Big, Act Bigger: The Rewards of Being Relentless, Running the Gauntlet and The Mirror Test. Hayzlett is one of the most compelling figures in business today and is in five business hall of fames including Speaker Hall of Fame, Sales and Marketing Executives, Business Marketing Hall of Fame, Direct Marketing Hall of Fame, and the Industry Award of Distinction from the National Association of Quick Printers.
As a leading business expert, Hayzlett is frequently cited in Forbes, SUCCESS, Mashable, Marketing Week and Chief Executive, among many others. He shares his executive insight and commentary on television networks like Bloomberg, MSNBC, Fox Business, and C-Suite TV. Hayzlett is a former Bloomberg contributing editor and primetime host, and has appeared as a guest celebrity judge on NBC’s Celebrity Apprentice with Donald Trump for three seasons. He is a turnaround architect of the highest order, a maverick marketer and c-suite executive who delivers scalable campaigns, embraces traditional modes of customer engagement, and possesses a remarkable cachet of mentorship, corporate governance, and brand building.
Bruce Himelstein is the Ritz-Carlton executive who transformed customer service for one of the world's most recognizable luxury brands, as featured prominently in the New York Times bestseller, The New Gold Standard.
Recognized as “One of The Top 25 Most Extraordinary Minds in Sales & Marketing” by The Hospitality Sales & Marketing Association International (HSMAI), Bruce was featured on The Wharton School of the University of Pennsylvania’s Sirius radio channel discussing his experiences in marketing lifestyle brands.
An inductee into “The American Marketing Association” Hall of Fame, Himelstein also sits on many prominent industry boards, including the Luxury Institute Advisory Board. He is credited with leading some of the travel and hospitality industry’s most prestigious domestic and global brands during a 30+ year illustrious career setting the global standards in hospitality, marketing, and C-level executive management.
Successful at every level of his career, Bruce Himelstein now helps growing and established businesses achieve new levels of success as a marketing, hospitality industry, and luxury brand consultant, as well as a business facilitator.
Branding and innovation expert, author of Radical Careering, one of advertising's most celebrated thinkers.
Sally Hogshead is a Hall of Fame speaker, international author, and the world's leading expert on fascination. Growing up with the last name Hogshead would give anyone an unconventional point of view. After graduating from Duke University and starting in advertising, Sally was named
the most successful junior copywriter of all time. At age 27 she opened her first agency, and went on to conquer the worlds of branding and marketing.
Over the past decade, Sally's research has uncovered surprising trends. In today's distracted world, people have a 9-second attention span. With only 9 seconds to communicate value, we must use our advantages to immediately break through. Sally teaches how to break through the distraction and competition by creating moments of intense focus.
When you fascinate a customer or employee, you create exciting moments of connection. Your listener is far more likely to remember and value you.
In her research, Sally has measured over 100,000 people to identify a scientific approach to personal branding.
A few findings in Sally's research:
- Your personality uses identifiable patterns of persuasion
- When you fascinate customers, they're more likely to trust and respect you
- Fascinating brands can charge up to 4x more than commodity brands
- Companies that fascinate employees have higher productivity
- Women will spend more to be fascinating than they spend on food and clothes combined ($338/month)
Rather than measuring how you see the world, Sally measures how the world sees you.
Sally's first book was Radical Careering: 100 Truths to Jumpstart Your Job, Your Career, and Your Life. She toured the country as a spokesperson for CareerBuilder.com, teaching how to apply strengths at work.
Her next book, FASCINATE, was published around the globe, earning Sally a frequent spotlight in major media including Today Show and the New York Times. The press describes Sally as a
marketing icon who has
changed the face of North American advertising.
In 2013, HarperCollins will publish Sally's new book, How The World Sees You: From First Impressions to Lasting Value.
Few keynote speakers blend a research-based message with the high-energy delivery required to inspire big audiences. Sally is a 2012 recipient of the coveted CPAE award for lifetime achievement in speaking excellence. Recent clients include Intel, Cisco, Million Dollar Round Table, GE, New York Life, YPO, and Intuit. Her audiences ranging from Fortune 500 CEOs to entrepreneurs in Saudi Arabia.
Sought-after consultant, speaker and thought leader on innovation, marketing, new media and social media
One of the most sought-after consultants, speakers and thought leaders on innovation, marketing, new media and social media, Joseph Jaffe is Founder and CEO of Evol8tion, LLC (www.startupsforbrands.com), an innovation agency that connects early stage startups with established brands to partner via acceleration, pilot programs and/or investment. Evol8tion’s clients include Mondelez International, Kraft Foods, Time Warner Cable, Zenith Optimedia and Jarden Consumer Solutions.
In 2006, Joseph founded and ran strategic consultancy, crayon, until it was acquired by Powered in January of 2010. crayon's clients included The Coca-Cola Company, Panasonic, Kraft Foods and H&R Block. Powered’s clients included Target, Verisign, Anheuser-Busch InBev and General Motors/Onstar. Before that, Joseph was Director of Interactive Media at TBWA/Chiat/Day and OMD USA, where he worked on Kmart, ABSOLUT Vodka, Embassy Suites and Samsonite.
Jaffe’s popular blog and audio podcast, "Jaffe Juice”, provides daily and weekly commentary respectively on all things new marketing. You can join the conversation at www.jaffejuice.com. His podcast was voted a Readers’ Choice Award as “Best Marketing Podcast” by MarketingSherpa. You can subscribe via iTunes. In 2009, he launched his first foray into video in the form of JaffeJuiceTV (www.jaffejuice.tv), in an effort to prove once and for all that he does not have a face for radio.
His first book, Life After The 30-Second Spot: Energize Your Brand With A Bold Mix Of Alternatives To Traditional Advertising was released in June 2005 and focuses on how advertising is evolving in a world ruled by an empowered consumer and no longer governed solely by the 30-second spot. His second book titled, Join the conversation: How to engage marketing-weary consumers with the power of community, dialogue and partnership outlines the birth and rise of “conversational marketing” – a vision of how marketers can become part of the conversation, instead of constantly disrupting it.
His third book, Flip the Funnel: How to use existing customers to gain new ones, was published in February of 2010 and presents a powerful hypothesis that retention can become the new acquisition through the strategic incorporation and elevation of customer service, customer experience and customer initiated word-of-mouth, content creation and incentive-based referrals.
Joseph’s impassioned, straight-shooting and honest perspectives have found their way to every major media outlet, including the likes of CBS Evening News, ABC World News, Bloomberg, NPR, The Wall Street Journal, New York Times, USA Today, Fortune, Newsweek, Business Week, Ad Age, Adweek and the list continues.
Joseph is a mentor at Founder’s Institute, Entrepreneur’s Round Table and Techstars. He also has lectured at NYU's Stern School, Cornell's Johnson School of Business and Syracuse University. Hailing from South Africa, he lives with his wife, daughter and two sons in Westport, CT.
Harvard Business School Professor & Speaker on Consumer Behavior and Social Psychology
Leslie John is an associate professor of business administration in the Negotiations, Organizations, and Markets unit at Harvard Business School. She teaches the Negotiations course in the MBA elective curriculum, as well as in various Executive Education courses. In the past, she has taught the core Marketing course in the MBA required curriculum.
Professor John’s research centers on how consumers’ behavior and lives are influenced by their interaction with firms and with public policy. Her work has been published in leading journals including the Proceedings of the National Academy of Sciences and has received widespread media attention from outlets including Time Magazine and The New York Times.
Professor John holds a Ph.D. in behavioral decision research from Carnegie Mellon University, where she also earned an M.Sc. in psychology and behavioral decision research. She completed her bachelor’s degree in psychology at the University of Waterloo.
Founder of SelfBrand, motivating speaker on personal branding.
Catherine Kaputa is a nationally recognized personal brand and marketing strategist, speaker, author and executive coach in personal branding and career success, leadership development and female leadership. She is known for her motivating and customized delivery so each audience can be inspired to achieve productive change and life-long learning.
From Madison Avenue to Wall Street to the Halls of Academe to founding her own company, SelfBrand, Catherine perfected her ability to brand products, companies and places. She learned brand strategy under Ali Ries and Jack Trout at Trout & Ries Advertising. She led the
I Love New York campaign at Wells, Rich, Greene. For over ten years, she was senior SVP Director of Branding at Shearson Lehman Brothers and Citi Smith Barney. And she taught a course in branding at NYU's Stern School of Business.
After years of working in the advertizing industry, Catherine came to appreciate that one of branding's greatest potentials was to help people not just products. It's for individuals to define and own their career identity and create their own business success.
That's why Catherine launched SelfBrand LLC, a New York City-based branding company and wrote the award-winning book, You Are a Brand! - winner of the Ben Franklin award for Best Career Book 2007 and a bronze IPPY award. The book has been translated into 10 languages and the Chinese edition was a top 10 Business Training Book in 2010.
Catherine's second book, The Female Brand, is about how women can empower their own career success. Today, we are all entrepreneurs now whether we run a business or work at a company. We all have to be growth agents and innovators if we want to succeed.
Catherine's newest book is Breakthrough Branding: How Smart Entrepreneurs and Intrapreneurs Transform a Small Idea Into a Big Brand.
Catherine is active as a speaker and workshop leader on branding and personal branding, to corporate employees, entrepreneurs and professionals. Catherine is also active as an executive coach.
A well-known expert on both travel marketing and global cultural trends, Daniel Levine is the author of over a dozen best-selling travel-related books, he is regularly featured in newspapers and magazines worldwide, and he is often on television and radio as trends expert. For over a decade Daniel has been the Executive Director of the Avant-Guide Institute (AGI) where he is the hands-on leader of a huge international team of
trend-hunters - over 10,000 spotters who track the latest ideas and experiences from around the globe.
A wide variety of businesses seek out Daniel when looking to understand the impact of forthcoming social and cultural trends and to
hip up their image. MasterCard selected Daniel to be the spokesperson of a major television campaign to reach stylish spenders. South African Tourism chose Daniel to be the face of a major campaign to attract business tourism. Deutsche Telekom AG asked Daniel to help them understand what's happening in the world of tourism, restaurants, nightlife and retail. Samsonite teamed with Daniel when launching their style-driven Black Label line. Saatchi & Saatchi tapped Daniel to be the judge of their first ever Lovemarks holiday contest to help give it credible cool. Both HBO and NBC turned to Daniel when they needed an exceptionally well-connected expert to produce international segments for primetime lifestyle shows.
Daniel is an award-winning speaker and presenter who is known for delivering highly praised keynotes for select major businesses and conferences worldwide, including World Travel Market (England), Mandarin Oriental Hotels (Worldwide), BrandMarker (Europe), International Luxury Market (France), Jumeirah (Dubai), EIBTM and others.
While Daniel's presentations are inspirational and packed with captivating visuals, the focus is on the practical. Using inspirational and enlightening examples of where culture is headed, he utilizes the full resources of the Avant-Guide Institute to demonstrate how creative businesses from around the world are reaping major benefits by responding to real-world trends in innovative new ways. Then he demonstrates how you too can immediately take advantage of these same trends to transcend market challenges, win customers and dramatically increase sales.
Speaker and advisor on trust, leadership and high performance, Author of The Speed of Trust
Greg Link is a co-founder of FranklinCovey's Global Speed of Trust Practice, CoveyLink, and the former Covey Leadership Center. A recognized authority on leadership, trust, sales, marketing, and high performance, Link is a sought-after adviser and speaker. His authentic, engaging style endears him to audiences at all levels, from senior executives to the front lines. He is a "business expert who speaks," not a "speaker who theorizes."
Link, his business partner Stephen M. R. Covey, and the team at The Speed of Trust Practice equip people and organizations to transform toxic relationships, teams, and organizational cultures and to harness high trust as a performance multiplier. Link convincingly challenges the age-old assumption that trust is merely a soft, social virtue and demonstrates that it is a hard-edged economic driver - a learnable, measurable skill that makes organizations more profitable, people more promotable, and relationships more energizing.
As co-founder of the Covey Leadership Center, he orchestrated the strategy that led Dr. Stephen R. Covey's book, The 7 Habits of Highly Effective People, to become one of the two best-selling business books of the 20th century according to CEO Magazine, selling over 20 million copies in 38 languages. He created the marketing momentum that helped propel Covey Leadership Center from a start-up company to a $110-plus million-dollar enterprise with offices in 40 countries before merging with Franklin Quest from FranklinCovey.
He also led the Center's international publishing success, resulting in partnerships with more than 30 publishers worldwide. This included making publishing history in Japan, leading the strategy that sold over one million copies of a foreign-language translation, nonfiction business book, The 7 Habits of Highly Effective People, in Japanese. In addition, he was instrumental in formulating and executing one of the world's largest international business satellite broadcasts with partners Lessons in Leadership and Fortune magazine.
Link has taught The Seven Habits, Principle Centered Leadership, and The Speed of Trust and advised executives at numerous leading enterprises, including Hewlett-Packard, the U.S. Navy, Sony, Chevron, IBM, Microsoft, Boeing, and many other well-known organizations. He is a trusted confidante to CEOs and other senior leadership. His business acumen and experience as a successful, real-world executive inform his presentations and make them uniquely relevant to clients and convention audiences alike.
Link and business partner Stephen M. R. Covey recently co-authored a new book, Wall Street Journal bestseller Smart Trust: The Defining Skill That Transforms Managers Into Leaders.
Link resides with his wife, Annie, on a quiet stream in the shadows of the Utah Rockies in Alpine, Utah.
Best-selling author and keynote speaker on sustainable business for financial service professionals.
Duncan MacPherson is the CEO of Pareto Systems, an industry leading business development firm dedicated to the elite professionals and companies within the knowledge-for-profit sector. Duncan and his team of consultants work with professionals in a wide range of fields including Financial Services, Insurance, Accounting, Legal, Mortgage, and Consulting to create predictable, sustainable, and duplicable businesses. Pareto Systems is well known for its approach which is based on best practices and for its focus on implementation.
As a speaker in high-demand, Duncan travels extensively throughout North America and around the world, conveying dynamic and fact-rich presentations that have made him a popular spokesperson for the knowledge–for-profit industry.
Duncan is also an industry author and has written two best-selling books: Breakthrough Business Development, Take Your Business to THE NEXT LEVEL, and the recently released The Advisor Playbook. Achieving a business breakthrough is done by design, not by luck or chance. Duncan offers a clear plan to take your business to the next level.
About Dr. Jeffrey Magee - Best-Selling Author and Speaker on Leadership & Performance-Driven Sales
Dr. Jeffrey Magee brings over two decades of Leadership, Executive and Corporate Development expertise, with the last decade working in both the start-up to mature-growth market business sector and with differing State National Guard Adjutant Generals across America. Jeff has and does maintain long-term clients working with associations and organizations at the Board level and across the C-Suite. Beyond this, the importance of working with an organization's entire Human Capital platform from on-boarding, integration, and sustained engagement is critical for an organizations health blue-print.
Jeff is the author of more than 20 books, three college graduate management text books, four best-sellers, and is the Publisher of PERFORMANCE/P360 Magazine.
Understanding the reality of hard work ethics and drive from an early age, raised on a farm, Jeff started his first business at age 15 and sold it before going to college. By age 24, he was recognized by American Home Products a Fortune 500 company as its top salesman in the nation, while at the same time becoming the youngest certified sales instructor for the Dale Carnegie Sales Course. After experiencing downsizing in 1987, he went on to work as a sales associate for the nation’s largest educational and youth advertising/marketing firm, Target Marketing, and was promoted to Vice President of Sales and Chief Operating Officer within two years.
Jeff has been recognized as one of the “Ten Outstanding Young Americans” (TOYA) by the U.S. Junior Chamber of Commerce, and twice selected to represent the United States at the World Congress as a Leadership Speaker (Cannes, France and Vienna, Austria). The London Business Gazette has hailed Jeff as “An American Business Guru.” The former President George Bush and the U.S. Army National Guard recognized him with the high honor of the “Total Team Victory & Freedom Award.” However, more important than Magee’s credentials and accomplishments, he is market proven and here today to serve you.
Award-winning Educator, Speaker, and Consultant on Literacy & Leadership
Angela Maiers is considered one of today’s most influential thought leaders in education and transformative thinking. It is fair to say when she speaks, she leaves no room unchanged. Futurist. Innovator. Educator. Entrepreneur. Change Maker. Angela Maiers is on a mission to disrupt the status quo and to empower every individual to change their own world, if not the world around them, for the better.
She has been praised by leaders in business, the military, and administrators of schools of every level from elementary to graduate, around the globe for the life-changing, world-changing impact she has had on the hundreds of thousands of lives with whom she has reached with her message of Mattering.
Most recently, she has been named by Forbes as one of the Top 5 Edupreneurs to Watch; by IBM as one of the Top 20 Global Influencers, among the Top 100 Women in Technology by Onalytics, and among the Top 20 Education Thought Leaders by TrustEd. She is the author of 9 books on education, including the noted Genius Matters and Classroom Habitudes, and was for many years a prolific contributor to the Huffington Post on innovation, technology, and education.
A much sought-after speaker at conferences, organizations, schools and communities around the globe, Angela’s singular focus is on transforming the people she reaches to set in motion a change of behaviors and perspectives that will draw out the potential in every person and result in a positive impact on the world. She describes her transformative message and methods as common sense put into common practice, though deeply-grounded in science.
An educator for 30 years, Angela's work in 78,000 classrooms across 100 countries has rallied more than a million children who have banded together to launch 170 social enterprises and pass 17 laws. In 2011, she gave a TEDTalk on the power of two simple words: You Matter, and the video went viral. What resulted was the start of a movement which became the global non-profit organization, Choose2Matter. As its Founder, Angela’s mission is to help individuals recognize their value and potential contribution to change both their own lives and the world.
With her background in education and neuroscience, she initially sought to challenge and inspire students to work collaboratively to develop innovative solutions to social problems. In recent years, Choose2Matter has evolved into a movement that supports parents, educators, employees, and members of the military everywhere. As a result of her work, organizations across all industries are finding new ways to ignite the genius of their employees, successfully addressing a $15 trillion employee engagement problem.
Angela earned a Bachelor of Science in Education and a minor in Neuroscience from the University of Iowa and completed her graduate and post-graduate work at Drake University in Des Moines, Iowa. Angela holds two master's degrees in Literacy and Ed Leadership and today lives in Denver, Colorado.