Inspiring Story of Leadership from Former Commander of USS Benfold
Mike Abrashoff has a personal tagline: “You can tell people what to do but you can’t order excellence.” When Mike was the most-junior officer in the Pacific Fleet he took command of the near-worst performing ship. Twelve months later, the USS Benfold was the best ship in the entire Navy -- using the same crew. The story of that stunning transformation has lessons for every organization: leadership matters -- and culture is everything. Mike’s written three books -- his first, It’s Your Ship, has sold over 1 million copies. His Leadership Roadmap offers clear, battle-tested, and actionable steps. Mike shows people at every level of the organization how to engage and take incremental steps toward change that can make a dramatic difference at work. Mike is clear, “I didn’t turn the ship around -- my crew did that. What I did was to create an environment where they felt safe, empowered and supported. When you do that, anything is possible.”
In many ways, what Mike was able to do with the USS Benfold was an extreme example of the same problems facing many organizations today. That’s why dozens of publications including The Wall Street Journal, Harvard Business Review, and Fast Company have cited Mike’s story as an inspiring lesson for business. Leaders especially identify with Mike’s being accountable for the results in an environment where he couldn’t make the rules.
“When my crew came to me with a problem, I’d say ‘It’s your ship -- how would you fix it?’.” Mike focused on the one thing he could influence: his crew’s attitude, because culture is the ultimate competitive weapon for any organization.
Mike’s established a set of management principles that he calls The Leadership Roadmap. At the core of his leadership approach on Benfold was a process of replacing command and control with commitment and cohesion, and engaging the hearts, minds, and loyalties of workers with conviction and humility. “The most important thing that a captain can do is to see the ship through the eyes of the crew. The idea is to empower every individual to share the responsibility of achieving excellence.”
By every measure, these principles achieved breakthrough results: turnover decreased to an unprecedented 1%; the rate of promotions tripled; and the crew slashed operating expenses by 25%. Regarded as the finest ship in the Pacific Fleet, Benfold won the prestigious Spokane Trophy for having the highest degree of combat readiness. This remarkable turnaround was accomplished by the very same crew that had performed so poorly just months before.
Mike is author of three books. His first, It’s Your Ship, has a timeless message: don’t use outside forces that stand in your way as excuses -- control the things you can influence and amazing results will happen. His next books, It’s Our Ship and Get Your Ship Together, showed how these principles have been put into action by business leaders in their own organizations.
A popular keynote speaker for audiences looking to ramp up organizational performance, Mike has spoken to every industry and kind of audience -- from board retreats to front line personnel; from sales groups to universities; from Fortune 500s to startups. He inspires audiences to rethink their beliefs about leadership and organizational culture and tailors the message to focus on engagement, execution, change, safety, diversity, leadership, teamwork, innovation, accountability and more.
Prior to commanding USS Benfold, Mike served as the Military Assistant to Secretary of Defense William J. Perry. He also helped draft the air defense plan for naval forces in the Persian Gulf in 1990, coinciding with Iraq's invasion of Kuwait; and served as the executive officer of the Cruiser Shiloh, where he deployed to the Persian Gulf in support of United Nations sanctions against Iraq.
Mike Abrashoff is the founder of Aegis Performance Group, a consulting firm that works with and supports leaders as they address leadership, talent and performance challenges within their organizations. Mike and his team prompt leaders at all levels to re-imagine their leadership thinking and create new ways to elevate individual, team and organizational performance.
Shawn Achor, author of The Happiness Advantage, spent over a decade at Harvard University where he won numerous distinguished teaching awards for his work. Shawn's research on happiness and human potential has received attention from the Harvard Business Review, New York Times, Forbes, CNN, and NPR. His keynotes help organizations to improve performance, leadership and manage change.
Shawn graduated magna cum laude from Harvard and earned a Masters from Harvard Divinity School in Christian and Buddhist ethics. In 2006, he was Head Teaching Fellow for
Positive Psychology, the most popular course at Harvard at the time.
In 2007, Shawn founded Good Think Inc. to share his research with a wider population. When the global economy collapsed in 2008, Shawn was immediately called in as an expert by the world's largest banks to help restart forward progress. Subsequently, Shawn has spoken in 45 countries to a wide variety of audiences: bankers on Wall Street, students in Dubai, CEOs in Zimbabwe.
David Allen is an author, consultant, international speaker, Founder and Chairman of the David Allen Company. He is widely recognized as the world's leading authority on personal and organizational productivity. His thirty years of pioneering research, motivation and education of some of the world's highest-performing professionals, corporations and institutions - has earned him Forbes' recognition as one of the top five executive coaches in the United States, and as one of the
Top 100 thought leaders by Leadership magazine. Fast Company hailed David Allen
One of the world's most influential thinkers in the arena of personal productivity, for his outstanding programs and writing on time and stress management, the power of aligned focus and vision in the face of change - and his groundbreaking methodologies in management and executive peak performance. Time Magazine labeled his first book, Getting Things Done, as
the defining self-help business book of the decade.
David Allen is the author of three books; the international best-seller, Getting Things Done: the Art of Stress-Free Productivity (
GTD - as the method is popularly known), Ready for Anything, and Making It All Work: Winning at the Game of Work and Business of Life. Getting Things Done has been a perennial business best-seller since it's publication in 2001, and is now published in 28 languages.
Getting Things Done has spawned an international movement of devoted adopters from executives, techies, soldiers, entrepreneurs, university professors, musicians, students and the clergy. It has given rise to a thriving
GTD industry of web sites, blogs and software applications. Internet searches bring up tens of millions of references. David Allen is a rarity in the twitter world - as one of the few non-celebrities with over a million followers hanging on his wit and inspiration.
Piloting a productivity seminar for a thousand managers at Lockheed in 1983, David has continued to test and refine the techniques and principles we now know as GTD - a powerful method to manage commitments, information, and communication. This pioneering and proven system is the result of those twenty plus years of David's consulting, private coaching and organizational programs with over a half million people internationally. GTD has well earned its recognition as the gold standard in personal management and productivity for many of the world's best and brightest people and companies.
Sophisticated without being confining, the subtle effectiveness of GTD lies in its radically common sense notion that with a complete and current inventory of all your commitments , organized and reviewed in a systematic way, you can focus clearly, view your world from optimal angles and make trusted choices about what to do (and not do) at any moment. GTD embodies an easy, step-by-step and highly efficient method for achieving this relaxed, productive state. It includes:
- Capturing anything and everything that has your attention
- Defining actionable things discretely into outcomes and concrete next steps
- Organizing reminders and information in the most streamlined way, in appropriate categories, based on how and when you need to access them
- Keeping current and
on your gamewith appropriately frequent reviews of the six horizons of your commitments - purpose, vision, goals, areas of focus, projects, and actions
Implementing GTD alleviates the feeling of being overwhelmed, instills confidence - and releases a flood of creative energy. It provides structure without constraint and managing details with maximum flexibility. The system rigorously adheres to the core principles of productivity - while allowing tremendous freedom in the
how. The only
right way to do GTD is getting meaningful things done with truly the least amount of invested attention and energy. Coaching thousands of people, where they work, about their work - has informed the GTD method with the best practices
of how to work (and live), in that most efficient and productive way. GTDs simplicity, flexibility, and immediacy are its attraction. Its ability to enliven, enlighten, and empower is its magic. What, indeed, is GTD? More than meets the eye...
Former Professor and Dean at the University of California, Author & Speaker on the Brain Science of Success
Dr. Britt Andreatta is an internationally recognized thought leader in leadership and learning. Drawing on her unique background in leadership, neuroscience, psychology, education, and the human sciences, she has a profound understanding of how to unlock the best in people - helping organizations rise to their potential. As the former Chief Learning Officer for Lynda.com, her research on the brain science of success has transformed the talent/learning industry.
She is the CEO and President of 7th Mind Inc. providing groundbreaking research and science-based solutions for today's workplace challenges. Britt has published several titles on learning and leadership including her books Wired to Connect: The Brain Science of Teams and a New Model to Create Collaboration and Inclusion, Wired to Grow: Harness the Power of Brain Science to Master Any Skill and Wired to Resist: The Brain Science of Why Change Fails and a New Model for Driving Success. Britt is currently writing her next books on the neuroscience of purpose and the conscious evolution of organizations.
Britt is a seasoned professional with more than 25 years of experience consulting with businesses, universities - and nonprofit organizations. Corporate clients include Fortune 100 companies like Comcast and Apple as well as companies such as Ernst&Young, Avvo, LinkedIn, Franklin Covey, AlterEco Foods, DPR Construction, and 15Five. Dr. Andreatta has also worked with major educational institutions like the University of California, Dartmouth University, and the University of New Mexico - as well as non-profit organizations like the YMCA and Norton Healthcare.
She has received over 8 million views worldwide of her courses on Lynda.com/LinkedIn Learning. Titles include The Neuroscience of Learning, Creating a Culture of Learning, Organizational Learning & Development, Leading Change, Having Difficult Conversations, and Leading with Emotional Intelligence.
A highly sought-after and engaging speaker, Britt delivered a TEDx talk called “How Your Past Hijacks Your Future” - and she regularly speaks at corporate events and international conferences receiving rave reviews like “best speaker of the conference” or “best keynote I’ve ever heard.”
Dr. Andreatta has served as professor and dean at the University of California, Antioch University, and several graduate schools. She regularly consults with executives and organizations on how to maximize their full potential.
Leading Global Expert on Customer Experience & Customer-Centric Transformation
Lior Arussy is hailed as one of the leading global authorities in the fields of Customer Experience, Employee Engagement, and Strategy Execution. He is a Corporate Culture expert, a ‘success accelerator’ - and a proven, passionate change agent. Called a “triple threat of transformation” by William Taylor, co-founder of Fast Company magazine - Lior has helped many of the world’s top brands achieve unprecedented goals in customer satisfaction, growth - and profitability. Among these are Mercedes-Benz, Johnson & Johnson, Royal Caribbean Cruises, Thomson Reuters, HSBC, E.ON, FedEx, SAP, and the University of Pennsylvania - to name a few.
His insights and methods have been successfully put into practice in over 200 corporate transformations worldwide, making Lior not only a forerunner in the field - but a proven practitioner. And that’s what truly sets him apart - where other speakers simply talk of change, Lior makes it happen time and time again. As inspiring as he is passionate, Lior’s unique and critical voice continues to drive people across the globe to achieve their ultimate success.
Lior spent the first part of his career in various executive positions at world-leading firms, such as Hewlett-Packard. It was at this stage that he recognized the old, traditional methods of change management were flawed - and simply didn’t work for most companies. Lior took it upon himself to create a different methodology - one which recognizes the key to truly driving a company’s change for success, is in putting its most important resource at the center of its transformational efforts: its employees. The idea being that, in order for customers to choose your product and get the most out of it, you not only have to have an exceptional product - but a great, dedicated, happy team that stands behind that product’s success.
Lior’s methodology enabled Mercedes-Benz to reach the much-coveted #1 position in customer satisfaction. Another client, a European logistics corporation - leapt from 3% annual organic growth to 44% annual organic growth in just two years!
In 2003, Lior founded the Strativity Group - a strategy firm specializing in customer experience consulting, employee engagement programs, journey mapping, and business growth. In addition, he has written seven books on business strategy, customer experience optimization, and achieving the ultimate success. Lior's latest book Next is Now: 5 Steps for Embracing Change - Building a Business that Thrives into the Future (May 2018, Simon & Schuster), and his self-published Exceptionalize it! (2015) - which has sold over 30,000 copies to date. He has also written over 300 articles for publications around the world, including the Harvard Business Review, and Chief Executive media - for which he is a regular contributing author. As well, a multitude of magazines and media outlets have cited his work including MSNBC, CNBC, Bloomberg TV, The Wall Street Journal, Fast Company, CRM Magazine, Smart CEO Magazine, Inc. magazine, Financial Times, The Times of London, and ABC.
Lior currently resides in New Jersey with his wife and five children. He completed his undergraduate degree at Case Western Reserve University - and received his MBA from Weatherhead School of Management.
He is a self-professed chocoholic.
Brian Biro is America’s Breakthrough Coach! A major client described him best when he said: “Brian Biro has the ENERGY of a 10-year old… the ENTHUSIASM of a 20-year old, and the WISDOM of a 75-year old! He is one of the nation's foremost speakers and teachers of Leadership, Possibility Thinking, Thriving on Change, and Team-Building.
Brian has delivered over 1,800 presentations around the world over the last 29 years. The author of 13 books including his best-seller, Beyond Success, Brian was rated #1 from over 40 Speakers at 4 consecutive INC. Magazine International Conferences. With degrees from Stanford University and UCLA, Brian has appeared on Good Morning America, and CNN.
Brian was recently named one of the top 100 most inspirational graduates in the 75-year history of the UCLA Graduate School of Business. He was also honoured as one of the top 25 Motivational Speakers in the United States!
Grand prize winner of the Daily Record’s Top Innovator of the Year Award, speaker on creating innovation Culture.
Wharton and Oxford-educated, Alexander Blass is an internationally acclaimed American innovator and entrepreneur. He has traveled to over 50 countries and appeared in hundreds of media outlets. He is the grand prize winner of the Daily Record's Top Innovator of the Year Award, which credited him with
revolutionizing charitable giving for inventing person-to-person giving technology on the Internet. He presently serves as CEO of Alexander Blass International, an executive education and training firm based near Washington, DC.
Alexander keynotes some of the world's most prestigious conferences on innovation/creativity, leadership/change, business development and entrepreneurship. Examples include the Abu Dhabi Innovation Forum, the World Management Forum, the European Conference on Creativity and Innovation, the Stars of Business Awards in Dubai, the Kingdom of Saudi Arabia Entrepreneurship Summit, EPIC in New York, ExpoMeetings in Mexico, HR SUMMIT in Singapore, INNOCONF in Malaysia, the Business Leadership Forum in South America, and IBM INNOVATE in India to an audience of 2,000 people.
Alexander also received the Baltimore Business Journal's Top 40 Under 40 Executives Award and the Daily Record's Influential Marylanders Award. He was honored as Entrepreneur-in-Residence at the Wharton School of Business.
Previously, Alexander was a venture capitalist, strategy consultant, and software developer, beginning his career at KPMG Consulting. During his tenure as a venture capitalist, one of the fund's portfolio companies went from a $500,000 fund investment to a nearly $500 million all-cash acquisition by a Fortune 50 corporation. He has worked with leading organizations on opportunities totaling over $1 billion, and made investment recommendations on over $100 million of emerging technologies for the U.S. government as an invited expert at the National Science Foundation.
He has appeared in the Wall Street Journal, MSNBC, Associated Press, BusinessWeek, FOX, The Independent, Voice of Africa, Khaleej Times, Dubai Eye, HRM Asia, Portafolio, and many more.
Alexander received an MBA from Oxford University in England. He also holds a Master of Science degree in electrical engineering from the University of Pennsylvania, where he concurrently studied at the Wharton School of Business.
Globally Recognized Futurist and Expert on Simplification and Innovation
FutureThink CEO Lisa Bodell ranks among the Top 50 Speakers Worldwide and is the best-selling author of Kill the Company and Why Simple Wins. She’s a global leader on simplification, productivity and innovation, whose keynotes leave audiences inspired to change and arms them with radically simple tools to get to the work that matters.
Bodell brings a compelling perspective to the sought-after topics of simplification and innovation to over 100,000 people each year. A thought leader and serial entrepreneur, her transformational message has inspired executives at top-ranked organizations such as Google, Cisco, Citigroup, and the U.S. Navy War College.
Based on her best-selling books, Kill the Company and Why Simple Wins, Lisa provides a provocative yet practical approach that enables organizations and individuals to eradicate the unnecessary complexity and time-sucks that hold them back from more meaningful work, and allow simplicity to become their new operating system.
Bodell has contributed her expertise to a wide variety of media. She is a monthly contributor to Forbes and has frequently appeared in other media including: Fast Company, WIRED, The New York Times, Inc., Bloomberg Businessweek, Harvard Business Review, The Huffington Post, FOX News, and CNN. She has also been featured in many major books such as Warren Berger’s A More Beautiful Question, Adam Grant’s Originals, and After Shock, the upcoming 50-year celebration based on futurist Alvin Toffler’s Future Shock.
Bodell has taught innovation at both American University and Fordham University, and has a TED talk on the topic. She has served on the board of advisors of several organizations, including the Global Agenda Council for the World Economic Forum, the United States National Security Agency, the Association of Professional Futurists, and the Novartis board of Diversity & Inclusion.
Author and Keynote Speaker on Marketing, Change & Innovation
René C.W. Boender is a renowned and inspiring speaker - capturing his audience right from the start. He began his career in marketing and advertising in his early twenties. The U.S.-based agency McCann discovered his talent - and immediately threw him into the deep end of the international advertising market. He was responsible for their largest accounts: Black & Decker, Coca-Cola, CNN, L’Oréal, H&M, and Levi’s. In the late-80's, people called him the “Rainmaker on Madison Avenue” - the Best New Business Driver in Advertising.
In the early 90's, René Boender started his own successful agency: BBCW. After ten more years in business he then started to give talks at international conferences - and worked as a guest lecturer - and continues to be involved in innumerable high profile projects.
From 2012 to 2014, René Boender was named the Best Foreign Speaker in the USA with his keynote “The Chance to Change is now.” As the author of the best-selling Great to Cool - René Boender shares his knowledge, his experiences and vision. He focuses on increasing business happiness - and believes that everything hinges on the power of communication. Furthermore, he is an expert on Gen Z and published a best-selling book on this target group, which made it to number one on the Top 100 Management Books list - twice! Again a big success, René Boender’s third book, Cool is Hot, also rose to number one!
René is an innovator with professional vision and energetic communication skills - that enable him to give exciting talks and connect with his audience. René Boender speaks on various topics. He looks at the way one deals with difficulties - and helps you to start with yourself and take the reins. His keynotes are about pushing boundaries and the courage to change.
Consultant and Speaker on Leadership, Peak Performance, and Change Management
Eric Boles is the president of The Game Changers Inc., a training and development company dedicated to maximizing the human asset. Through assessment, consulting, coaching and corporate training, The Game Changers Inc. has set the standard for helping organizations enhance their culture and develop greater levels of commitment and performance.
Eric Boles is also a highly acclaimed keynote speaker and consultant for some of the most recognized and respected organizations in the world. His insights on Leadership, Peak Performance, Team Dynamics, and Managing Change has been shared with clients such as Dunkin’ Donuts, Nationwide Insurance, AVIVA Insurance, Alaska Airlines, State Farm Insurance, Starbucks Coffee, USAA, MetLife, and Novo Nordisk . Eric also speaks to a variety of organizations and associations, including those in sales, education, government, healthcare, manufacturing and financial services.
Prior to becoming an authority on high performance, Eric learned many principles of team dynamics and leadership from his experience playing in the National Football League (NFL) with the New York Jets and the Green Bay Packers. While in the NFL, he had the privilege of being coached and mentored by some of the finest coaches and players in the game.
Eric is an avid sports fan, golfer and reader. He is married to his wife Cindy, and they have two daughters, Taylor and Madison.
World-Renowned Expert and Speaker in Emotional Intelligence, Author of Emotional Intelligence 2.0
Dr. Travis Bradberry, Ph.D. is an internationally renowned speaker on today’s competitive world, where each of us is looking for new and powerful ways to manage, adapt - and strike out ahead of the pack. He empowers audiences and leaders to do so by capitalizing on emotional intelligence - a skill set that’s responsible for 58 percent of job performance. Dr. Bradberry is a world-renowned expert in emotional intelligence who will inspire your audience, spark discussion - and motivate change.
Dr. Travis Bradberry is the award-winning co-author of Emotional Intelligence 2.0 and the co-founder and President of TalentSmart® - the world’s leading provider of emotional intelligence tests and training serving more than 75% of Fortune 500 companies. His best-selling books have been translated into 25 languages and are available in more than 150 countries.
Dr. Bradberry is a LinkedIn Influencer and a regular contributor to Forbes, Inc., Entrepreneur, The World Economic Forum, and The Huffington Post. He has written for, or been covered by, Newsweek, Time, BusinessWeek, Fortune, Fast Company, USA Today, The Wall Street Journal, The Washington Post, and The Harvard Business Review.
More than ever before, change and unrelenting disruption are causing employees to feel emotional fatigue, burnout, stress, anxiety and myriad emotions that strip them of creativity, productivity and overall joy. Providing employees with more strategies to adapt to change with a growth mindset and resilient spirit are critical competencies that Dr. Gary Bradt has been teaching C-Suite leaders in Fortune 500s for 25+ years.
Today, he is being called upon by leading corporations to share his practical and actionable tools for change with employees at every level, so they can embrace change and create a positive path forward both professionally and personally.
Dr. Bradt's unique background and perspective make him a one-of-a-kind speaker on emotional intelligence, change and leadership. As a licensed clinical psychologist, Dr. Bradt shares relevant research from neuroscience and positive psychology to help leaders and people at every level approach change with a positive perspective.
As a business owner with 25+ years of experience coaching C-level executives, Dr. Bradt passes on practical strategies and tactics that businesspeople quickly comprehend and apply. As a thought leader on change and leadership, he is a contributing writer to Forbes.com and the author of three books on change.
Most importantly, however, Dr. Bradt is a father, who speaks from the heart about the tragedies, triumphs, and lessons he's learned from raising a child with a chronic life-threatening heart condition.
It is no wonder, then, that the late Spencer Johnson asked Dr. Bradt to be the leading speaker worldwide for one of the bestselling business books of all time, Johnson's Who Moved My Cheese? More than 300 keynotes and twenty-years later, Dr. Bradt is as passionate as ever about helping people find the opportunity that change always creates. He will inspire and empower your audience to change and win today
Uses his Powerful Success Formula: Vision, Mindset and Grit to Inspire and Motivate Audiences
Scott Burrows is a powerful, engaging and thought-provoking motivational keynote speaker who can set the tone for your entire conference and challenge your audience while adding takeaway value with high energy, humour and substance - or a closing speaker who can inspire and move your conference attendees into action.
Scott's story is the hero's journey. By the age of 19, he played college football at Florida State University as a walk-on wide receiver for legendary coach Bobby Bowden - and was a top-ranked kick-boxing Black Belt champion whose last fight was broadcast by ESPN. During that time, Scott's life changed dramatically on November 3, 1984, he survived a horrendous automobile accident as a passenger in a friend's car and broke cervical 6 and 7 vertebrae in his neck that left him paralyzed from the chest down - and diagnosed a quadriplegic. Told he would be confined to a wheelchair for the rest of his life, Scott realized his split-second decision to not wear a seat belt altered his course forever.
Despite his grim diagnosis, Scott refused to be sidelined. After graduating from college, Scott's first career was as a Financial Advisor in the Insurance and Financial Industry for Northwestern Mutual. He specialized in life and disability insurance planning - as well as retirement, estate and wealth planning. In his 5th year, he hit a huge goal and qualified for the prestigious Million Dollar Round Table (MDRT) - the Premiere Association of Financial Professionals, which is a 100% commission-driven sales production award that fewer than 8% of his peers qualify for annually from more than 500 companies in 70 countries.
At the pinnacle of that career, Scott experienced yet another setback - a second automobile accident. Although he was buckled in this time, new injuries forced him to RE-evaluate, RE-invent - and once again RE-ignite his life by practicing and executing what he preaches. During his recovery, Scott reminisced about the overcoming adversity speakers he heard at sales and leadership conferences. Their life-changing stories inspire you to chase your dreams regardless of obstacles or barriers. That's when Scott decided he would make the tough decision to leave an industry he had so much passion for to pursue a speaking career that has taken him around the world. He also took advantage of a once-in-a-lifetime opportunity to help expand his brother's multimillion-dollar golf course fertilizer, chemical and equipment business into Southeast Asia.
Scott is also the author of Vision Mindset Grit! In the Foreword, Scott's father defined those three empowering words: Vision - refers to your goals and aspirations, the endpoint you are seeking. Mindset - is the continual mental preparation and adjustment needed to meet oncoming challenges. Grit - is the day-to-day determination to persevere when you are too tired, too sore or too beleaguered to continue on.
Scott has delivered his story in 45 states and in such countries as Australia, Spain, India, Thailand, Bermuda, Costa Rica, Mexico, the Czech Republic and Canada - as well as to our soldiers at the Minot Air Force Base.
Highly sought after talent expert, speaker, and advisor on Change, Leadership, and the Digital Economy
Steve Cadigan is a highly sought-after talent advisor to leaders and organizations across the globe. As Founder of his own Silicon Valley-based firm, Cadigan Talent Ventures, Steve advises a wide range of innovative organizations that include Twitter, Eventbrite, Cisco, Intel, The Royal Bank of Scotland, Telefonica, Salesforce and the BBC. He is also regularly retained by some of Silicon Valley’s leading VC (Venture Capital Investment) firms such as Andreesen Horowitz, Index Ventures, Sequoia, and Greylock Partners for his counsel on a wide range of talent topics.
Steve speaks at conferences and teaches in major universities around the world. His work in helping shape the culture at LinkedIn led Stanford University to build a graduate-level class around this ground-breaking work. Steve is frequently asked to appear on global TV and is a frequent guest on Bloomberg West and CNBC. Throughout his career, the teams, cultures, and organizations he has led and helped build have been recognized as exceptional, “worldclass” performers by the Wall Street Journal and Fortune Magazine. Before launching his firm, Steve worked as an HR executive for over 25 years at a wide range of companies and industries including ESPRIT, Fireman’s Fund Insurance, Cisco Systems, PMC-Sierra, Electronic Arts and capped by serving as the first CHRO for LinkedIn from 2009 through 2012, taking the company from a private firm of 400 employees, through an IPO and helping set it up to be the powerhouse that it has become today.
Today Steve serves on the Board of Directors to three companies and also sits on the Advisory Board of several other progressive organizations. His passion is helping leaders and companies build compelling talent strategies.
Over his career Steve has lived in Singapore, Canada, and the United States. He has interviewed, hired, coached and mentored thousands of employees and leaders within a wide range of industries and geographies. This is what sets Steve apart from others who speak about the future of work. Steve has lived deep inside the world of work as an employee AND as an employer. His experiences and achievements give him a unique and authoritative point of view, essential to all discussions about the future of work.
Icon of Stand-up Comedy, Author, Humour and Stress-Reduction in the Workplace Expert
Judy Carter is a stand-up comic, author, emcee and corporate speaker and master teacher who has appeared on over one hundred TV shows. She is the author of Standup Comedy: The Book which has sold over 150,000 copies and The Comedy Bible was featured on Oprah and Good Morning America. Judy's a firm believer that how you present your ideas is just as important as the ideas themselves - and will help you discover both your message and your comedic voice in her latest blockbuster The Message of You.
Judy is the founder of Comedy Workshop Productions, which runs comedy classes nationwide. Carter also produces the annual California Comedy Conference, which is attended by top Hollywood VIPs - including executives from HBO, Warner Bros, William Morris Agency and others. Her expertise at teaching others to use comedy to transform their lives and careers has created a nationwide demand for her as a corporate and college speaker. Carter has inspired thousands of people to use humour to deal with change and laugh their way out of stress.
Carter's pioneering approach to turning problems into punchlines has generated articles in the Wall Street Journal, LA Times, New York Times and Success Magazine as well as features on CNN, ABC World News, Oprah, and National Public Radio, where she transformed two somber IRS agents into killer comics. She has brought her
don't get mad, get funny philosophy to Fortune 500 companies such as Boeing, Lucent Technologies, Fedex, Blue Cross and Pacific Bell. They have found her
tell-it-like-it-is (only funnier) approach advantageous when tackling sensitive issues like downsizing and layoffs.
Carter started her career as a professional magician, being one of the first women to work at the prestigious Magic Castle in Hollywood - and created quite a stir with her death-defying escape from her grandmother's girdle. Carter's stand-up career launched when United Airlines lost the baggage with her magic act and she had to go onstage without it. Since then, Carter has headlined at comedy venues such as the world famous Hollywood Improv and Caesar's Palace in Las Vegas, and was nominated for Atlantic City's Entertainer of the Year.
Expert on change strategies, human development, and strategic planning.
Kathy Cleveland Bull is a highly regarded professional speaker, trainer, and consultant. Her company, N~Compass Consulting, helps clients
Navigate the Art and Science of Change. Kathy conducts personal and professional development seminars for Fortune 500 companies, educational institutions, government agencies, and not-for-profit organizations. She consults on successful change strategies, human performance, and strategic planning. Her recent clients include such diverse organizations as Pfizer, Novartis, Weyerhaeuser, Dow Chemical, Honeywell, Max & Erma's Restaurants, Nationwide Financial, Marzetti's, and more than 45 colleges and universities in the US and Canada.
In September of 2008 Kathy keynoted an international medical conference in Rotterdam, The Netherlands inspiring professionals, caregivers and family members to successfully adapt to the diagnosis of dementia in a loved one. Previously, Kathy had the opportunity to present a 2 day seminar on Change for African business leaders in Nairobi, Kenya, and has appeared with
Dr. Phil and Deepak Chopra at The Power Within Live Event touring cities across North America.
Kathy was one of three professional speakers recommended by Dr. Spencer Johnson to provide training built upon his book Who Moved My Cheese? She has trained more than 85,000 people to successfully manage change in their work and life using the
Prior to forming her own firm in 2001, Kathy was the Director of Training and Organizational Development at The Ohio State University. Kathy has held various leadership positions in student affairs administration, admissions, leadership development, event planning, and residence life at Bowling Green State University, North Carolina State University, and Ohio State.
A Phi Beta Kappa psychology graduate of Bowling Green State University, Kathy has two BGSU Master's degrees, in College Student Development and Guidance and Counseling. She has served her alma mater as a member of the university's Alumni Board of Trustees and chaired the Arts and Sciences Board of Advocates. She received the Outstanding Recent Graduate Award from the BGSU Alumni Association and was honored to deliver the May 2006 Commencement Address at BGSU.
Author of Leading at the Edge of Chaos and Managing At the Speed of Change . Internationally Recognized Change Management Expert.
Daryl Conner is chairman of Conner Partners, an advisory firm that specializes in strategy execution. Daryl and the firm have a steadfast focus: they help clients deliver the promised benefits for the most difficult type of strategic change - change that transforms the business. As an internationally recognized leader in organizational change, Daryl serves as an advisor and mentor to senior executives around the globe.
Over his extensive career, Daryl has worked with many of the most successful organizations in the world, including Fortune 500 companies, government agencies, and nonprofit institutions, to help them achieve the full intent of their most urgent and critically important initiatives. A dynamic and engaging public speaker, he has addressed thousands of executives in corporate settings, national conferences, and public programs.
Daryl grounds his work on a strong foundation of research and extensive consulting. He has authored two books Managing at the Speed of Change (Random House, 1993) and Leading at the Edge of Chaos (John Wiley & Sons, 1998) and more than 250 publications, including journal and magazine articles, monographs, book chapters, and videos. Daryl's blog, Change Thinking, is written for change management professionals who want to raise the level of their game and that of the field of change execution.
Throughout his career, Daryl has documented the actions leaders take that lead to successful and unsuccessful implementation of strategic change. The patterns of successful execution are known, reliable, and replicable. Daryl provides candid guidance and focus around these patterns of success to executives responsible for strategic initiatives and to the teams that support them.
One common thread connects all of Daryl's work: helping businesses operate more effectively in a turbulent world by applying fundamental principles about change.
Author and Speaker on Leadership & Future of Change in the Workplace
Cheryl Cran is the Founder of NextMapping™/NextMapping.com, and CEO of parent company Synthesis at Work Inc. She is author of nine books on the ultimate leadership skills needed to be future of work ready - and is recognized as the #1 Future of Work influencer by Onalytica.
Her books include the 2nd edition of "NextMapping - Anticipate, Navigate & Create The Future of Work" - with companion workbook. Other titles include “The Art of Change Leadership - Driving Transformation In a Fast-Paced World” (Wiley 2015), “101 Ways to Make Generations X, Y and Zoomers Happy at Work” (2010).
Cheryl’s future of work thought leadership has been featured in publications such as Huff Post, Forbes, IABC Magazine, Law Magazine, Metro New York, Entrepreneur Magazine, Readers Digest, CBS Online, NBC Online, Fox Online and more.
For over two decades Cheryl has built a reputation for delivering extraordinary value to clients that include AT&T, Bell Mobility, Omnitel, Gartner, British Telcomm, Manulife - as well as mid-sized companies and entrepreneurs in industries that include technology, health, agriculture, finance, insurance and more.
NextMapping™ was developed as a proprietary business solution brand that encompasses all of Cheryl’s work and research on the future of work - and the leadership needed to navigate change in the workplace. It’s time to not just hear about the future but to use NextMapping™ to get there! Technology in the workplace must be used to prepare for the future with a focus on how technology can enhance outcomes for people.
The common theme of all of Cheryl’s life’s work is a ‘people first’ and digital second approach to create a more human future - helping companies to build the leadership capacity needed to ‘change the world through business.’
Author and Speaker on Skills & Change Management, and the Multigenerational Workforce
Dr. David DeLong is an author, speaker and president of Smart Workforce Strategies, a consulting firm that helps leaders find solutions to critical skill shortages and risks of knowledge loss. A veteran researcher, David is author of the widely-praised Lost Knowledge: Confronting the Threat of an Aging Workforce (Oxford) and Graduate to a Great Job: Make Your College Degree Pay Off in Today's Market. He is also co-author of The Executive Guide to High-Impact Talent Management (McGraw-Hill). His forthcoming book is “Building Tomorrow’s Workforce in Today’s Economy.”
He has been a research fellow at the MIT AgeLab and an adjunct professor at Babson College, teaching MBA’s “Leading & Managing Change.” David is widely quoted in the New York Times, Fortune Magazine, the Wall Street Journal, the Financial Times, CIO Magazine, S. News & World Report, and the Boston Globe.
A former researcher at both Harvard Business School and MIT’s Sloan School, David is also co-author (with J.F. Rockart) of Executive Support Systems: The Emergence of Top Management Computer Use (Dow Jones-Irwin). He is the presenter of dozens of keynote talks and workshops in the U.S., Europe, Australia, and South America.
David is recipient of a doctorate in organizational behavior from Boston University and an M.P.A. from Harvard’s Kennedy School of Government.
Dr. Mark DeVolder is the change specialist who advised high profile transitions like NAFTA implementations, $50 billion mergers and the ending of the NASA Space Shuttle Program. Mark’s presentations on change, disruptive innovation and resilience are the perfect combination of inspiration, entertainment and practical take-aways.
To Mark DeVolder, adaptability, communication, innovation and resilience are the essentials of success during exponential change. As such, he's dedicated his career to equipping and motivating leaders to harness the hurricane of change.
Mark DeVolder distinguishes himself as a change management specialist and is one of today's original thinkers and motivators on transitions. In demand as a keynote speaker, consultant and mediator, Mark prepares people for change. Often in the spotlight for high profile transitions, Mark offered guidance for the ending of the NASA Space Shuttle Program, helped Colombian business leaders adapt to the NAFTA Free Trade Agreement and has coached industry leaders in mergers and acquisitions, some as large as $50 billion.
As an internationally acclaimed speaker, Mark has received the Top 5 Speaker Award in Business Management, Top 10 Speakers in Change Management and the Top 25 Speakers Award three years running.
DeVolder's client list is impressive: NASA, McDonalds, Coca-Cola, GE, Marriott, Siemens, Medtronic, PepsiCo, Bristol-Myers Squibb, PWC, Verizon, RE/MAX, BP Oil and Monsanto, to name a few. Mark has engaged and delighted audiences from Monaco to Dubai, from Singapore to London, and from Istanbul to Barcelona.
Dr. DeVolder is the author of "Get Engaged! A Practical Guide for Improving Employee Engagement" and "Unity in Diversity Through Synergy."
As a top-rated speaker, Mark DeVolder guides industry-leading organizations on change, disruptive innovation and resilience. Mark not only inspires, but equips audiences with actionable strategies and practical tools to drive sustainable outcomes. Mark's mission and passion is to help people and organizations adapt boldly, nimbly and quickly in the midst of exponential change.
Sahara Desert Adventurer, Change Leadership and Engagement Expert
Change your narrative and you can change anything. That’s why Steve Donahue is in global demand as a speaker, consultant and thought leader. He has worked with over 500 organizations to accelerate change, transform culture and energize teams from the inside out.
Steve is a pioneer in the emerging field of Narrative Intelligence and its application for individual and organizational renaissance. He has delivered over 1,000 inspirational presentations on 4 continents. Some of his clients include AT&T, Boeing, Pepsico, UPS, Ford, Hilton Hotels and The World Bank.
Steve’s first book, Shifting Sands, has sold over 100,000 copies. An international best-seller, it uses his harrowing journey across the Sahara Desert as a metaphor for personal growth and corporate change. He also co-produced the highly acclaimed documentary film, Take My Advice, I Can’t. The film chronicles his 3-year/72,000 mile search for a new story and a reason to tell it. It was on this quest that Steve discovered how narratives drive change and revitalize engagement.
Donahue is known for insightful presentations that are both heart touching and hilarious. He is a spellbinding storyteller with a special gift for inspiring international audiences. All of Steve’s presentations are deeply researched to be industry specific, immediately relevant and packed with actionable content.
Thought Leader & Speaker on Organizational Accountability and Personal Leadership
Mike Evans has developed a unique perspective from 20+ years of working alongside a star studded list of world-renowned thought leaders. He served in senior leadership and consulting roles with Kotter International, FranklinCovey, and Tom Peters Company. In addition, he is a leading authority on Unleashing Personal and Organizational Accountability, clients rely upon Mike’s solutions to: Accelerate Change, Shape Their Optimal Culture, Flawlessly Execute Key Strategies, Ignite Leadership Capacity at all Levels, and Amplify Employee Engagement.
Mike works with organizations around the globe and in virtually every arena, from the tech sector to financial services, manufacturing, health care, hospitality, entertainment, retail, and the US Government. Clients include: Intel, Capital One, Apple, BNY Mellon, Pfizer, The United States Navy, Fidelity Investments, Johnson & Johnson, Symantec, Cigna Corporation, PharMerica, Oracle, Astra Zeneca, Baxter International Inc., Shell Oil, Cargill, American Airlines, DuPont USA, and NASA.
Mike consults with senior teams, facilitates custom workshops, delivers keynote speeches and provides coaching and consulting on all of these subject areas. He uses his unique insights, passion, experience, and humor to positively affect individuals, teams and organizations around the world. He is experienced with executive leadership teams and groups at all organizational levels.
His style is engaging, upbeat, entertaining, thought-provoking, compelling, and most importantly educational, relevant and impactful. Individuals, teams and organizations yield immediate results by applying what they learn.
His personal mission is to help individuals, teams and organizations accelerate their ability to achieve more than they ever believed possible. Clients describe him as inspiring, motivating and a ball of energy with an unequaled focus and passion for helping them achieve their desired results.
Best-Selling Author of Never Eat Alone and Speaker on Business Relationship Development
Keith Ferrazzi is a charismatic and inspiring speaker, and also a renowned thought leader on change management and behavior engineering, and is in constant demand as a coach to C-Suite executives at some of the world’s largest organizations. Keith works toward inspiring teams to jump start organizational change.
By helping global organizations recognize and transform behaviours that block strategic goals, Keith Ferrazzi helps create new organizational habits which translate into increased value for both shareholders and the corporate bottom line.
This passion to understand human behavior and find actions and practices to effect positive change led to the founding of the Greenlight Institute, a think tank dedicated to finding the keys to sustainable human behavior change. Keith is also the founder and chairman of Ferrazzi Greenlight and the author of the NY Times best-sellers Who’s Got Your Back and Never Eat Alone and is regularly published in The Wall Street Journal, Harvard Business Review, Inc., and Fast Company.
Keith’s keynotes go beyond the ordinary by tapping into the hearts and minds of attendees and challenging them to open up to one another. By connecting everyone in the room, Keith Ferrazzi facilitates the risk-taking and candor that pave the way to insight and actionable, sustained organizational change.
Former Rose Bowl Champion, Inspiring Speaker on Leadership, Teamwork, and Change.
Tom Flick is a dynamic and highly sought-after, leadership expert who has delivered over 3,000 presentations to a "who's-who" list of clients that includes Microsoft, Starbucks, Google, Boeing, American Express, Amazon, NASA, Mercedes-Benz and the Pentagon. Mr. Flick addresses more than 100,000 men and women each year and has garnered a reputation around the world as an authority on leadership, helping organizations develop leaders, lead effective change and accelerate personal, team and organizational performance.
Mr. Flick’s passion for raising more effective leaders is achieved by his unique gift to connect with the listener's heart as well as their head. Understanding that people, not programs, help organizations change and grow. Tom draws on his leadership experience as a former NFL quarterback for seven seasons, his extensive work in corporate America, and his alliance with leadership guru, Dr. John Kotter, to provide actionable solutions around developing leaders, leading change, motivating and driving performance.
Mentored by leadership and change experts Dennis Goin, Executive Vice President of Kotter International, and Dr. John Kotter, Konosuke Matsushita Professor of Leadership, Emeritus at the Harvard School of Business, Flick uses his exceptional talent as a deft storyteller to inspire audiences to lead change, seize opportunities for growth, and to implement the power of leadership, whether in the role of executive, manager, salesperson, or front-line employee.
Mr. Flick customizes every engaging presentation based on each organization's needs and desired outcomes, collaborating directly with the client to ensure measurable takeaways for their organization. Tom’s exceptional ability to communicate clear business solutions with humor, wit and razor-sharp insight is why he is in such high demand.
Lisa Ford is a speaker with over 20 years of experience presenting to businesses, associations and government. She speaks across North America and internationally on topics of customer service, leadership, teamwork issues and
change. Lisa is best known for her work in the areas of customer service. She is the author of the
videotape series How to Give Exceptional Customer Service, the #1 selling business
tapes in the U.S. for over 3 years. Her other videos and audiotapes include: Developing a Customer Retention Program, Building a Customer Driven Organization: The Manager's Role and Personal Power. Her recent book is Exceptional Customer Service: Going Beyond Good Service to Exceed the Customer's Expectations.
Lisa designs content personalized to the audience and issues they face. She has also customized numerous videos for clients to use in their ongoing education efforts. Lisa's experience includes working with Pfizer, Viacom, Edward Jones, CSX, Kaiser Permanente, Morton's of Chicago, Citgo, American Gas Association, American Diabetes Association and American Veterinary Medical Association.
In 2002, Lisa was inducted into the Speakers Hall of Fame by the National Speakers Association. She is one of 140 speakers who have been honored over 30 years. She also serves a Board Member of the College of Arts and Sciences at the University of Tennessee.
Best-selling Business Author, Keynote Speaker on Innovation, Leadership, and Change
Named one of the "Top 30 Best Minds on Leadership" by Leadership Excellence Magazine, Dr. Kevin Freiberg possesses the kind of disruptive thinking that helps companies adapt to changing conditions and to rise strong together. His books and speeches have shaped the thinking of executives in more than 2,000 companies in 60 industries across the globe—leaders who now believe they have the power to change themselves, disrupt their businesses and revolutionize their industries. Dr. Freiberg is on a short list of global thought leaders that Fortune 1000 CEOs turn to for the kind of disruptive thinking that drives growth and gets people excited about the future.
Dr. Freiberg has appeared on CNBC, CBS Sunday Morning and the CBS Morning News for his views on the critical links between leadership, corporate culture, change, and innovation. Dr. Freiberg is also a Leadership Contributor for Forbes.com. He has also appeared on the television series Lessons in Excellence for CNBC India. His articles and interviews have been published in the Wall Street Journal, Business Week, Washington Post, Investor's Business Daily, India's Economic Times, India's Business Standard, India's Financial Times and Capital Business & Finance Magazine of Dubai.
His books include: the international bestseller, NUTS! Southwest Airlines’ Crazy Recipe for Business and Personal Success, its sequel GUTS!, BOOM! (7-timeless choices for inspiring leadership and accountability), NANOVATION (a how-to on innovation), DO SOMETHING NOW and Be a PERSON OF IMPACT, (two quick reads that will change your organization and your life), CAUSE! A Business Strategy for Standing Out In A Sea of Sameness, and most recently, BOCHY BALL!, a book about building team chemistry with Bruce Bochy, manager of the 3-time World Champion San Francisco Giants.
Kevin holds a Doctorate in Leadership from the University of San Diego, and from San Diego State University, he earned a Master’s in Organizational Communication and a Bachelor’s degree in English Literature.
Best-selling Business Author, Keynote Speaker on Innovation, Leadership, and the SheEconomy
About Dr. Jackie Freiberg - Award Winning Author & Speaker on Leadership and Accountability:
Dr. Jackie Freiberg is dedicated to helping leaders create BEST places where the BEST people can do their BEST work to make the world BETTER. Embrace change as an opportunity and take responsibility for creating customer loyalty. According to a national survey, Jackie is recognized as one of the “Top 30 Best Minds on Leadership” and is one of the most sought-after female business speakers in the nation.
Jackie is NOT into canned speeches. You will never get an off-the-shelf or ready-made speech. When you book Jackie, your speech will be “tailor made.” She will work closely with you to thread your objectives into her message and co-create a keynote that has ROI and lasting impact.
In addition to speaking, Jackie is an international best-selling author, business owner, entrepreneur, and a leadership and culture consultant to various executive teams nationwide. She teaches graduate classes part-time at the University of San Diego, School of Leadership & Education Sciences and she also writes and speaks on the SheEconomy, a $20 Trillion female strength to know.
Her books include: the international best-seller, NUTS! Southwest Airlines’ Crazy Recipe for Business and Personal Success, its sequel GUTS!, BOOM! (7-timeless choices for inspiring leadership and accountability), NANOVATION (a how-to on innovation), DO SOMETHING NOW and Be a PERSON OF IMPACT, (two quick reads that will change your organization and your life), CAUSE! A Business Strategy for Standing Out In A Sea of Sameness, and most recently, BOCHY BALL!, an account of 3-time World Series Champion Bruce Bochy’s wins and losses in baseball, business, and life.
Jackie‘s clients span a wide range of industries and include:
Prudential, GNReSound, PULSE Network, Smurfit Kappa, TEDx, Navy Federal Credit Union, National Restaurant Assoc., Medtronic, Johnson & Johnson, Charles Schwab, Eli Lilly, Tampa General Hospital, Kohl’s, Hallmark, Stanford Children’s Hospital, CUNA, USAA, PNC Financial, Vail Resorts, Sony, Ken Blanchard Companies, McDonalds, National Life Group, Sundance Resorts, Kiewitt, Victoria Secret, Associated Builders & Contractors, MorphoTrust, Cisco, CVS, National Human Resources Association.
Keynote Speaker on Accountability, Educator, Consultant, and Author
Linda Galindo is a fierce advocate for personal accountability. She wants to create a world in which everyone, regardless of circumstances or position, is accountable for their results. Galindo’s mission is to help others to find the courage to see, hear and tell their own truth so they can live fully accountable lives.
After years as a journalist covering government and business, Linda Galindo was fed up covering stories focused on a lack of accountability. She left journalism and decided to do something about it. Today, Galindo speaks, writes and consults internationally, teaching the principles of personal accountability. She looks for the hidden places where lack of accountability flourishes – often masked by ‘the culture’ – and shines light on them. With humor, directness and compassion, she calls out the truth.
Galindo delivers keynotes, and works directly with leaders and their teams to create accountable organizations. Her clients include some of the world’s most notable corporations, health care systems, government entities and educational institutions, as well as entrepreneurial companies and non-profits. Clients include: Genentech, Pharmacylics, Abbott and the YMCA.
Author, Athlete & Competitive Performance Expert with a Business Focus on Competition, Sales and Negotiating
Deborah Gardner is a swimming champion turned author and competitive performance expert, who helps companies and organizations work with change, advance to new levels of success, and achieve maximum winning results. She helps companies close more deals and adapt to a rapidly changing business climate. Her signature keynotes present compelling thoughts on maintaining a competitive advantage, identifying weak spots in the competition and increasing market share.
Better known by many Fortune 500 companies as the "Pit Bull in a Skirt," Deborah is rising to international prominence with a captivating, entertaining and humorous sassy presentation style.
Deborah's experience identifying untapped potential has helped hundreds of audiences discover their competitive spirit. Deborah has had a lifetime of competitive experiences, from a Marine brat (with lots of target practice), to life growing up in a double-wide mobile home with a family of 5 - and learning to fend for herself. From real life wedding crasher, to an Olympic Trial swimmer, Deborah has learned how to succeed when the chips are stacked against her.
Deborah was one of the first female television broadcasters with CBS Sports Network, as well as a 27-year hospitality veteran and ambassador for Meetings Mean Business.
Deborah has been recognized by International Speakers Association, 100 Top Motivational Speakers 2018, 2017 Top Woman Leaders by Smart Meetings Magazine, Convention Industry Council's Top 30 Influential Meeting Professionals. In a Meetings & Convention Magazine recent poll of meeting planners, Deborah was voted as one of the best speakers heard in the last 2 years, putting her in the category with Bill Clinton, General Collin Powell, Barbara Corcoran, Tony Robbins, Les Brown, Magic Johnson, and Tom Brokaw.
Deborah lives in Phoenix, Arizona with her husband - and their loving dog, Chief.
Founder of the Institute for Applied Positive Research and Positive Communication Expert
Michelle Gielan, founder of the Institute for Applied Positive Research, researches the science of positive communication and how to use it to fuel success. She works with Fortune 500 companies and schools to raise employee engagement, productivity and happiness at work. Michelle is a partner at GoodThink, a positive psychology consulting firm, and she holds a Master of Applied Positive Psychology from the University of Pennsylvania.
Michelle is an Executive Producer of “The Happiness Advantage” Special on PBS, and she formerly served as the anchor of two national newscasts at CBS News. Her research and advice have received attention from Forbes, USA Today, CNN, FOX and NPR.