Client service and marketing expert, author of the BusinessWeek bestseller Selling the Invisible
Harry Beckwith is an internationally acclaimed speaker who has worked with 23 Fortune 200 companies and is the marketing and branding consultant to the world's premier brand consultancy. He has appeared on CNN, given keynote addresses to Microsoft, Disney, and ABC, and authored the international business bestseller, Selling the Invisible, which was named one of the top ten business and management books of all time. His subsequent Business Week bestsellers on customer service, The Invisible Touch and What Clients Love, brought his total sales worldwide to over 700,000 copies in 23 languages. Other bestselling books by Harry Beckwith are You, Inc. and Unthinking.
Harry Beckwith is the founder and director of Beckwith Partners. Beckwith Partners advises financial and professional service clients on positioning, branding, consumer retention, communication strategies, and technology. The firm's work has been featured in Newsweek, The Wall Street Journal, BusinessWeek, Inc., Advertising Age and AdWeek, and has won The American Marketing Association's highest honor, the Effie.
Drawing on 25 years experience with service industry organizations and extensive work with many Fortune 500 companies, Harry shares anecdotes and new approaches that help organizations reach new heights. Using unique examples, Harry clearly isolates the four keys to growing a service business in presentations that are sincere, engaging, witty, moving, and in the end, enormously inspiring.
Best-selling Author and World-Renowned Authority on Customer Loyalty and Service Innovation
Chip Bell has helped many Fortune 100 companies dramatically enhance their bottom lines and marketplace reputation through innovative customer-centric strategies that address the needs of today’s picky, fickle, vocal and “all about me” customers. Dr. Bell reveals the best practices from the organizations leading the customer loyalty charge, giving audiences powerful cutting-edge ideas and unique sales strategies they can put into practice the minute they leave his keynote. Bell’s impact on audiences is nothing short of extraordinary: over 80% of the groups who hear him bring him back. Always customer-centered, Bell customizes all his presentations to meet unique organizational needs through a background study, pre-event conference call, and phone interviews to better understand specific audience needs and challenges.
Chip is the author or co-author of several national and international bestselling books including The 9 1/2 Principles of Innovative Service, Sprinkles: Creating Awesome Experiences Through Innovative Service, Take Their Breath Away: How Imaginative Service Creates Devoted Customers, Wired and Dangerous: How Your Customers Have Changed And What To Do About It (winner of a 2012 Axiom Business Book Award as well as a 2011 IPPY Book Award), Magnetic Service (winner of the Benjamin Franklin Book Award), Managing Knock Your Socks Off Service and Managers as Mentors. His newest book is Kaleidoscope: Delivering Innovative Service That Sparkles.
He has appeared on CNBC, CNN, ABC, Fox Business Network, Bloomberg TV, NPR; his work has been featured in the Wall Street Journal, Fortune, Forbes, USA Today, Inc. Magazine, CEO Magazine, Fast Company and Bloomberg Businessweek. For the last three straight years, Global Gurus has ranked him among the top three keynote speakers in the world on customer service—two years in the #1 slot. The Chip Bell Group was in 2014 ranked #6 in North America among mid-sized consulting firms for leadership development.
Chip logs over 100,000 miles a year speaking to organizations on longterm customer loyalty and innovative service. He has served as a consultant or trainer to such major brands as GE, Microsoft, USAA, Exxon/Mobil, Cadillac, Duke Energy, KeyBank, Ritz-Carlton Hotels, IBM, Marriott, Fidelity Investments, Caterpillar, True-Value, McDonald’s, ShellOil, Harley-Davidson, Dole, Universal Studios, Accenture, LockheedMartin, Pfizer, Allstate and Verizon Wireless.
Entertainer and speaker on innovation, author of Advantage Play: A Manager's Guide to Creative Problem Solving.
Educated at the University of Toronto (BA), the University of Western Ontario (LLB), and the London School of Economics (LLM), David Ben retired from practicing tax law to pursue his passion for creativity, performing and community. As a magician, David was the sole protégé of Ross Bertram - one of the great sleight-of-hand artists of the twentieth century. David is a member of London's prestigious Magic Circle and has performed throughout the United States, Canada, England and Japan. In addition to performing magic, David acts as a keynote speaker on creativity, innovation and problem solving. A feature presenter at The Walrus Talks (Performance), IdeaCity, and a two-time presenter at the Smithsonian, David has addressed a broad range of associations and corporate clients in the United States and Canada.
David was the co-writer (along with Canadian broadcast icon Patrick Watson), performer and producer of The Conjuror (Shaw Festival, Theatre ROM, Isabel Bader Theatre) and The Conjuror's Suite (Salon ROM, Charlottetown Festival), Tricks (Artword Theatre) and Natural Magick (Luminato Festival). David has made numerous television appearances and was also the subject of an award-winning documentary film
A Conjuror in the Making that aired on Breakfast with the Arts on the A&E Network and on Adrienne Clarkson Presents on the CBC.
David is the author of four books. His first, Advantage Play: A Manager's Guide to Creative Problem Solving, examines magicians, card cheats and psychics as models of creativity and pragmatic problem solving and was published by Key Porter Books. His second, Tricks, was a how-to book for magicians published by Squash Publications. His third book was Dai Vernon: A Biography, the first volume of a long-awaited portrait of the life and times of the most influential magician of the twentieth century. The fourth, a landmark book, Zarrow: A Lifetime of Magic, a portrait and technical retrospective of one of magic's most revered arrangers, Herb Zarrow. David will soon complete the business biography of Allan Slaight scheduled to be published in 2013. David is also the author of several articles and essays published in several journals including the Canadian Literary Review, Genii, A Conjuror's Magazine and Magicol: A journal of magic history and collectibles.
David is also a consultant for a variety of film, television, print and theatre projects including The Shaw Festival's production of Ragtime, Soulpepper Theatre's production of Tom Stoppard's Travesties and Rosencrantz and Guildenstern Are Dead, Brian Johnson's short film based on Denis Lee's book of poetry Yes/No, and Michael Ondaajte's award winning novel, Divisadero.
David is the co-founder and Artistic Director of Magicana a performing arts organization and registered charity dedicated to studying and promoting magic as a performing art. He spearheaded My Magic Hands, a program designed to use the process of learning, practicing and performing magic as an introduction to creativity and the arts for underprivileged and disadvantaged children; and Senior Sorcery an intergenerational initiative to bring live theatre to isolated seniors in their homes and community.
Adventure Racer, Firefighter, Speaker on Leadership and Teamwork.
Robyn Benincasa - NYT Best-Selling Author of How Winning Works: 8 Essential Leadership Lessons from the Toughest Teams on Earth and World Champion Adventure Racer - accepts full blame for inspiring people to do insane things like climb Mount Kilimanjaro, run their first triathlon, start their own adventure racing teams, or start their own businesses. This is, after all, who she is and what she does: Robyn Benincasa inspires people to do amazing things. Her unforgettable presentations have taught countless high-performance leaders all over the world about
Building World Class Teams and the
followership skills necessary for dynamic role shifting and true teamwork.
Benincasa has made an art form of extreme performance by competing and winning at the highest levels of sport and business. Revered as one of
California's Fittest Women, she spent her youth competing at the state and national level in gymnastics, diving, cross country, and judo, in which she became a national champion. Soon after earning a Marketing degree from Arizona State University, Robyn
started at the top in a Fortune 500 pharmaceutical company where she earned the prestigious
Rookie of the Year award.
While consistently achieving top sales in her day job, Robyn completed six Ironman races, with two podium finishes. Then the adventure race bug bit.
In her 15-year career as a professional adventure racer, Robyn Benincasa has competed in close to 40 expedition-length events - gnarly, multiday, multisport killers such as Primal Quest and Eco-Challenge. She has biked through jungles in Borneo, climbed Himalayan giants in Nepal, trekked across lava fields in Fiji, rafted rapids in Chile - and racked up multiple world championship titles along the way. In her spare time, Robyn, is a full-time firefighter in San Diego, on the nation's first all-female crew.
NBC, ABC, CNN, ESPN, USA Network, Discovery Channel, Outdoor Life Network, PBS and FOX have all featured Robyn and her amazing accomplishments. Add to those network credits editorials in Fast Company, Sport Illustrated, Vogue, Corporate & Incentive Travel, The New York Times, Outside, and Harper's Bazaar.
Benincasa launched World Class Teams and its sister company Flashover Seminars to bring her unique and inspiring perspective on teamwork to the corporate world via keynotes, seminars and teambuilding programs. Starbucks, Boeing, Lockheed Martin, Aramark, Honda/Acura, Tony Robbins, Allianz, Wal-Mart, Timberland, Napster, AT&T and Earthlink rely on Robyn's
Extreme Performance: Why Winners Win,
High Performance Leadership and her signature program
The 8 Essential Elements of Human Synergy.
Robyn Benincasa founded the Project Athena Foundation, a nonprofit dedicated to helping women who've endured medical setbacks achieve their athletic dreams, whether it means climbing Mount Kilimanjaro or running a local 10K. The goal? To encourage survivors not just to survive - but to thrive in the wake of their diagnoses.
Ty Bennett is the founder of Leadership Inc., a speaking and training company with a mission to improve communications and empower individuals and organizations to challenge their status quo, cultivate exceptional relationships, and compete in extraordinary ways. He has worked with over 500 leaders, in over 37 countries, to help them fine-tune their sales and leadership skills. He’s changing lives - one leader at a time.
At 21, Ty and his brother built a direct sales business to over $20 million in annual revenues. He was featured as one of the Top 40 Under 40, and was dubbed one of the 10 Coolest Entrepreneurs in Utah.
He has traversed the world speaking to tens of thousands of audience members transforming the lives, careers, and business practices of leaders from some of the most recognizable brands in the world such as: Coca-Cola, Subway, Blue Cross Blue Shield and RE/MAX.
Ty is the author of three best-selling books, with all three being used in graduate courses at multiple universities including MIT, as today’s version of “How to Win Friends and Influence People.”:
- Partnership is the New Leadership,
- The Power of Storytelling: The Art of Influential Communication, and
- The Power of Influence: Increase Your Income and Personal Impact
Ty is a husband and a father, and he’s PASSIONATE about helping leaders cultivate the relevance and influence they need to challenge old ways and open new doors.
Michael Bergdahl is a professional international business speaker, author and turnaround specialist. Bergdahl worked in Bentonville, Arkansas for Walmart, as the Director of “People” for the headquarters office, where he worked directly with Walmart’s founder Sam Walton. It was Sam Walton who gave Bergdahl the nickname, “Bird Dawg!” Previous to Walmart he worked in the FMCG Industry for PepsiCo’s Frito-Lay Division in the sales organization and headquarters staff assignments. He is a turnaround specialist who participated in two successful business turnarounds as VP of HR at both American Eagle Outfitters and Waste Management. Bergdahl has more than 25 years of HR experience, and he has received the Senior Professional in Human Resources (SPHR) lifetime certification from SHRM. He is a graduate of the Pennsylvania State University with a Bachelor of Arts Degree in Sociology / Behavioral Science.
Michael Bergdahl is considered to be an authority on the best practices of Walmart & Sam Walton. He has been interviewed on CNN, CNBC, CNN FN, MSNBC, CNN International, Univision, CBS National Radio, and Bloomberg TV. He has participated in internationally televised news debates on “Power Lunch,” “On the Money,” “Morning Call,” and “Closing Bell.” Articles written by him, and articles written by others about him, have been published in business newspapers and magazines around the world. He has written articles for Hardware Retailer Magazine (NRHA), Progressive Grocer Magazine, Sweden’s Butikstrender Magazine, and the Retailer Association of India: STOrai Magazine. Bergdahl is the moderator of two LinkedIn discussion groups called, “Walmart’s Best Leadership Practices” and “Sam Walton’s Best Leadership Practices” with a combined membership of 14,000 worldwide members including: Retailers, FMCG/CPG Product Manufacturers/Suppliers, HR Professionals, Supply Chain Professionals. He has more than 3000 followers on LinkedIn.
He wrote his first book about “The Strategies of the World’s Largest Company,” titled: What I Learned from Sam Walton: How to Compete and Thrive in a Walmart World (2004). His second book is written about “The Tactics of the World’s Richest Man,” titled The 10 Rules of Sam Walton: Success Secrets for Remarkable Results (2007). His third book is a 50th Walmart Anniversary Commemorative Edition titled The Sam Walton Way (Brighton Publishing 2012). His fourth book, High Expectations Are The Key To Everything was published by Jaico Books in India in September 2013, and it was published by Motivational Press in the USA in 2014.
Michael Bergdahl is a speaker with substance, who is one part business, one part inspiration, and one part storyteller. He presents Keynote Speeches, breakout sessions, half day programs, and full day Master Classes. He tailors his speeches to fit the conference theme. His Full Day Master Classes are designed to teach others the Best Practices of Walmart. In his speech, “Picking Walmart’s POCKETS,” Bergdahl unveils the best practices of Walmart, and the success secrets of Sam Walton. Audience members will learn the “Tactics of the World’s Richest Man, Sam Walton,” and the “Strategies of Walmart, the World’s Largest Company.” He also presents an inspiring keynote speech about “Bringing Out the Best in You” based on his newest book, High Expectations Are The Key To Everything.
Michael has spoken at association conferences, public events, customer conferences, and private company meetings in the USA and Internationally to Retailers, Non-Retailers, Manufacturers, Suppliers, and B2B. He speaks to a wide variety of audiences including Sales, Customer Service, IT, Supply Chain/Logistics, Franchisees, Financial Services, Real Estate Developers, Property Managers, Leasing Agents, Retail Managers, Brand/Marketing Professionals, Loss Prevention Specialists, Human Resources, Plant Managers, Engineers, DC Managers, Operations Managers, Product Manufacturers / Suppliers / Buyers, Pharmacists, Bankers, Credit Union Directors, Presidents, Entrepreneurs, College Professors, College Students & College Commencement, CEO’s, CIO’s, CTO’s, and CFO’s. He has spoken at events for Walmart’s current suppliers, and its direct competitors, who are interested in improving their ability to compete successfully in a Walmart “Big Box” World!
Author of Win-Win Negotiations in the Financial Industry, offers sales motivation and relationship marketing.
Jasmin Bergeron is the professor of Marketing at the University of Quebec in Montreal. He started his career as a financial advisor, and has presented in over 1000 conferences, seminars and courses in more than twelve countries.
Jasmin Bergeron obtained his Ph.D. in Business Administration, majoring in Marketing from Concordia University and completed his Master in Business Administration (MBA), majoring in Marketing, at the University of Quebec in Montreal. Both his MBA and Ph.D. theses were conducted in the financial industry.
He authored or co-authored five books, twenty-five scientific researches, twenty case studies, and more than 100 newspaper articles on bank marketing, sales motivation, relationship marketing, and professional selling techniques. Some of his books include Win-win Selling in the Financial Industry, Selling and Counseling in the Insurance Industry, and Prospecting Strategies for Financial Advisers.
Few journalists in America’s history have had the impact on their era and their craft as Carl Bernstein. For forty years, from All the President’s Men to A Woman-In-Charge: The Life of Hillary Clinton, Bernstein’s books, reporting, and commentary have revealed the inner-workings of government, politics, and the hidden stories of Washington and its leaders.
In the early 1970s, Bernstein and Bob Woodward broke the Watergate story for The Washington Post, leading to the resignation of President Richard Nixon and setting the standard for modern investigative reporting, for which they and The Post were awarded the Pulitzer Prize.
Since then, Bernstein has continued to build on the theme he and Woodward first explored in the Nixon years – the use and abuse of power: political, media, financial, cultural and spiritual power. Renowned as a prose stylist, he has also written a classic biography of Pope John Paul II, served as the founding editor of the first major political website, and been a rock critic.
The author of five best-selling books, Bernstein is currently also at work on several multi-media projects, including a memoir about growing up at a Washington newspaper, The Evening Star, during the Kennedy era; and a dramatic political TV series with David Simon of ‘The Wire’ for HBO. He is also an on-air contributor for CNN and a contributing editor of Vanity Fair magazine. His most recent book was the national bestseller A Woman In Charge: The Life of Hillary Rodham Clinton, acclaimed as the definitive biography of its subject, published by Knopf.
With Woodward, Bernstein wrote All the President’s Men (also a movie starring Robert Redford and Dustin Hoffman), about their coverage of the Watergate story; and The Final Days, about the denouement of the Nixon presidency.
In 1977-78, Bernstein spent a year investigating the CIA’s secret relationship with the American press during the Cold War. The resulting 25,000-word article for Rolling Stone, entitled “The CIA and the Media,” was the first to examine a subject long suppressed by both American newspapers and the intelligence community.
Since his famous essay, “The Triumph of Idiot Culture,” a 1992 cover story for The New Republic about increasing sensationalism, gossip and manufactured controversy as staples of the American press, he has proved a prescient critic of his own profession.
Ever wonder why certain teams win consistently, whereas others come up short? Ross Bernstein explains why - in an engaging and visually entertaining style that's designed to improve your organization's productivity, morale and bottom-line profitability...
The best-selling author of nearly 50 sports books, Ross Bernstein is an award-winning business speaker who helps companies and organizations perform more like champions. Ross and his books have been featured on thousands of television and radio programs over the past 20 years, including CNN, MSNBC, CBS This Morning, FOX News, Bloomberg, ESPN, Sports Illustrated and the CBC, as well as in the Wall Street Journal, New York Times, L.A. Times, USA Today, and Maxim Magazine.
Ross' signature program,
The Champion's Code: Life Lessons of Ethics & Accountability from the Sports World to the Business World, is based on more than six years of research that resulted in two critically acclaimed series of sports-business books. The first examines how and why certain teams win world championships; while the other chronicles the unwritten and unspoken rules in the world of sports, or
codes as they are known, which explores the fine line between cheating and gamesmanship - and the consequences involved when that line is crossed.
Ross interviewed more than 1,000 professional athletes and coaches for the six books and along the way he saw some fascinating patterns, metrics and trends develop among certain individuals who possessed a very unique DNA. For these unique individuals, or
champions, it wasn't always about winning, it was about following their moral compass in order to play the game the right way - with respect and integrity - in order to achieve success. In his presentation, Ross identifies upwards of 100 unique characteristics and traits that are common among champions, which he then ties into poignant life lessons and inspirational stories that relate back to his client's event theme and desired learner outcomes.
Based largely on the
Good to Great ideology of how the best companies are able to separate them- selves from the rest of the pack through dynamic leadership and extraordinary customer service, Ross' program reinforces the concept that individuals win games, but TEAMS win championships. Momentum, roles, buy-in, motivation, consistency, sacrifice, trust, chemistry, work-ethic, innovation, karma, and being humble - they're all a part of what it takes to become the best of the best - a champion both on and off the field.
So... who are the champions in your organization? Ross speaks about 100 dates a year and he'd love to customize a keynote (from one to six hours) for your next annual conference, corporate event, or sales meeting - his passion and energy is contagious and he'd be honored to be a member of YOUR team for the day!
Brian Biro is known as America's Breakthrough Coach, and is a speaker and author on leadership, thriving on change, and team building. He has delivered over 1,200 presentations around the world over the last 20 years. A major client described Brian Biro best when
Brian Biro has the energy of a ten-year-old, the enthusiasm of a twenty-year-old, and the wisdom of a seventy-five-year-old.
A former vice-president of a major transportation corporation and the author of nine books including bestseller, Beyond Success!, Brian was rated #1 from over 40 Speakers at four consecutive INC. Magazine International Conferences.
With degrees from Stanford University and UCLA, Brian Biro has appeared on Good Morning America, CNN's Business Unusual, and the Fox News Network and as a featured speaker at the Disney Institute in Orlando. He was recently named one of the top 100 most inspirational graduates of the UCLA Graduate School of Business in honor of their 75th Anniversary.
Gleaned from 35 years experience working with individuals, teams and organizations in over 30 countries, Russell Bishop presents a powerful and inspiring blend of insights and best practices for personal and professional transformation. Over two million people have been inspired by Russell in keynote speeches and workshops around the world.
Russell Bishop is Managing Partner of a marketing and business strategy consulting firm focused on transformational change. A serial entrepreneur, Russell has started five companies in his career and has been a partner in the Andersen Consulting (Accenture) global think tank on Change Strategy.
In addition to running his consulting practice, Russ Bishop also serves as Senior Editor-at-Large for the Huffington Post, bringing fresh voices and new perspectives to the business and Living sections. Along with his recent book, Workarounds That Work: How to Conquer Anything That Stands in Your Way at Work, he is the author of over 100 articles in such leading publications as The New York Times, Forbes, Strategy & Business, Crain’s, The Huffington Post, Psychology Today, World Finance, CIO, CFO, The Globe and Mail and PC World.
Russell Bishop has appeared on ABC News Now, The Ron Insana Show, and numerous radio news and talk shows, and has lectured on productivity for the executive MBA programs at UCLA, University of Texas and Washington University in St. Louis.
Author of The One-Minute Manager series, a much sought-after author, business and leadership consultant.
Few people have influenced the day-to-day management of people and companies more than Ken Blanchard. A prominent, sought-after author, speaker, and business consultant, Dr. Blanchard is universally characterized by his friends, colleagues, and clients as one of the most insightful, powerful, and compassionate individuals in business today. Ken is one of the most influential leadership experts in the world and is respected for his years of groundbreaking work in the fields of leadership and management.
Dr. Ken Blanchard is the co-founder and Chief Spiritual Officer of The Ken Blanchard Companies, an international management training and consulting firm that he and his wife, Margie Blanchard, began in 1979 in San Diego, California. In addition to being a renowned speaker and consultant, Ken also spends time as a visiting lecturer at his alma mater, Cornell University, where he is a trustee emeritus of the Board of Trustees.
Starting with his phenomenal best-selling book, The One Minute Manager, co-authored with Spencer Johnson, which has sold more than 13 million copies and remains on best-seller lists, to Raving Fans, Gung Ho!, and Whale Done!, Ken's impact as a writer is far reaching. His books have combined sales of more than 18 million copies in more than 25 languages. Leading at a Higher Level, published in 2006, Know Can Do!, published in 2007, and The One Minute Entrepreneur, published in 2008, have been received with much critical acclaim.
Ken has received many awards and honors for his contributions in the fields of management, leadership, and speaking. The National Speakers Association awarded him its highest honor, the
Council of Peers Award of Excellence. He was inducted into the HRD Hall of Fame by Training magazine and Lakewood Conferences, and he received the Golden Gavel Award from Toastmasters International. Ken also received The Thought Leadership Award for continued support of work-related learning and performance by ISA, The Association of Learning Providers. Ken has been inducted into Amazon's Hall of Fame as one of the top 25 best-selling authors of all time. The business school at Grand Canyon University bears his name. In addition, Ken teaches students in the Master of Science in Executive Leadership Program at the University of San Diego.
Born in New Jersey and raised in New York, Ken received a master's degree from Colgate University, and a bachelor's and PhD from Cornell University. An avid golfer, Ken belongs to the Loch Lomond Golf Club in Scotland.
Recognized Thought Leader on Startups & Innovation, Known as the Father of Modern Entrepreneurship
Steve Blank has led one heck of an interesting life. He’s had 3 careers: First, in the U.S. Air Force for 4 years during the Vietnam War. Next, as a Silicon Valley entrepreneur in 8 start-ups in 2 decades (with 4 IPOs). Currently as an academic, teaching at Stanford, Berkeley, Columbia, and NYU.
Steve, the father of Modern Entrepreneurship, has changed how startups are built; how entrepreneurship is taught worldwide; how science is commercialized in the U.S., and how companies and the government innovate.
He is the author of The Four Steps to the Epiphany, credited with launching the Lean Startup movement and the bestselling Startup Owner’s Manual. His May 2013 Harvard Business Review cover story on the Lean Startup defined the Lean Startup movement.
Steve is widely recognized as a thought leader on startups and innovation. Named to the Thinkers50 list of top management thinkers and recognized by the Harvard Business Review as one of 12 Masters of Innovation, Steve is also Senior Fellow for Entrepreneurship at Columbia University.
His Lean LaunchPad class at Stanford, Berkeley, and Columbia is taught in more than 75 universities around the globe. More than 300,000 people have signed up for a free version of the class, offered through Udacity.com.
The Innovation Corps class Steve created for the National Science Foundation is the standard for science commercialization in the U.S. And his Hacking for Defense class at Stanford is revolutionizing how the U.S. defense and intelligence community can deploy innovation with speed and urgency. Its sister class, Hacking for Diplomacy, is doing the same for foreign affairs challenges managed by the U.S. State Department.
A prolific writer, speaker and teacher, Steve blogs at www.steveblank.com and his articles regularly appear in Forbes, Fortune, The Atlantic and Huffington Post.
His talk “The Secret History of Silicon Valley” has become the standard history of why entrepreneurship blossomed in Silicon Valley while stillborn elsewhere. It has made him an unofficial expert and frequent speaker on the rise of entrepreneurial clusters as well as the role of the U.S. government and military’s influence on entrepreneurship.
From 2006-2013 Steve served as a public official in California as Commissioner on the California Coastal Commission, the public body that regulates land use and public access on the California coast. He is on the board of the California League of Conservation Voters (CLCV); is a past board member of Audubon California, the Peninsula Open Space Land Trust (POST); and was a trustee of U.C. Santa Cruz.
Steve is a frequent commencement speaker. National Public Radio listed his speech at Philadelphia University as one of the best commencement speeches, ever.
Amy Blankson is the only person to be named a Point of Light by two Presidents (President Bush and President Clinton). She received a Presidential appointment to serve a five-year term on the Board of Directors of the Corporation for National Service, and was one of the youngest delegates to the Presidents’ Summit for America’s Future.
Amy received her BA from Harvard and MBA from Yale School of Management. She went on to co-found the Future of Philanthropy Conference at Yale University, and in 2007, joined GoodThink on the ground floor to develop and scale the company as it sought to bring the science of happiness to life.
Drawing on over 17 years of management and consulting experience with businesses, foundations, and nonprofits, Amy Blankson brings both passion and practicality to GoodThink. She is currently doing research in partnership with Google to determine how to make positive psychology strategies stick and create sustainable positive change.
Amy is the author of The Future of Happiness: 5 Modern Strategies for Balancing Productivity and Well-Being in the Digital Era (2017), and the award-winning children’s book Ripple’s Effect (2012), and has three beautiful daughters who teach her about the joy of positivity and the importance of gratitude on a daily basis.
Grand prize winner of the Daily Record's Top Innovator of the Year Award, speaker on creating innovation Culture.
Wharton and Oxford-educated, Alexander Blass is an internationally acclaimed American innovator and entrepreneur. He has traveled to over 50 countries and appeared in hundreds of media outlets. He is the grand prize winner of the Daily Record's Top Innovator of the Year Award, which credited him with
revolutionizing charitable giving for inventing person-to-person giving
technology on the Internet. He presently serves as CEO of Alexander Blass International, an executive education and training firm based near Washington, DC.
Alexander keynotes some of the world's most prestigious conferences on innovation/creativity, leadership/change, business development and entrepreneurship. Examples include the Abu Dhabi Innovation Forum, the World Management Forum, the European Conference on Creativity and Innovation, the Stars of Business Awards in Dubai, the Kingdom of Saudi Arabia Entrepreneurship Summit, EPIC in New York, ExpoMeetings in Mexico, HR SUMMIT in Singapore, INNOCONF in Malaysia, the Business Leadership Forum in South America, and IBM INNOVATE in India to an audience of 2,000 people.
Alexander also received the Baltimore Business Journal's Top 40 Under 40 Executives Award and the Daily Record's Influential Marylanders Award. He was honored as Entrepreneur-in-Residence at the Wharton School of Business.
Previously, Alexander was a venture capitalist, strategy consultant, and software developer, beginning his career at KPMG Consulting. During his tenure as a venture capitalist, one of the fund's portfolio companies went from a $500,000 fund investment to a nearly $500 million all-cash acquisition by a Fortune 50 corporation. He has worked with leading organizations on opportunities totaling over $1 billion, and made investment recommendations on over $100 million of emerging technologies for the U.S. government as an invited expert at the National Science Foundation.
He has appeared in the Wall Street Journal, MSNBC, Associated Press, BusinessWeek, FOX, The Independent, Voice of Africa, Khaleej Times, Dubai Eye, HRM Asia, Portafolio, and many more.
Alexander received an MBA from Oxford University in England. He also holds a Master of Science degree in electrical engineering from the University of Pennsylvania, where he concurrently studied at the Wharton School of Business.
Best-Selling Author, Chartered Life Underwriter and Keynote Speaker on Courageous Conversations
As a catalyst for Courageous Conversations, Jane Blaufus uses a combination of both compelling storytelling, at times heart-wrenching, at times laugh out loud funny, and offers a wealth of knowledge and insights to deliver presentations that are sure to ignite your audience and leave them wanting more.
Jane brings to the table 25+ years of financial services expertise as a financial advisor, sales manager and executive responsible for the development, delivery and implementation of recruiting and selection processes and sales and marketing training to thousands of people in the sales force. Today she is the Principal of The Blaufus Group Inc., based in Toronto, Canada, and is a frequent guest expert on national TV/Radio.
Jane has been on both sides of the table, first, as a financial advisor delivering the cheques and later as a beneficiary receiving the cheques. In less than sixty-seconds, her life turned upside down when she became a widow with a twelve-year-old daughter, and a financial tsunami coming her way after her 39-year-old husband was killed in a tragic accident. A veteran of the financial services industry she had foolishly thought that if anything happened to her she would be better prepared than others would be -- Wrong!
Today she is the best-selling author of the book With the [Stroke] of a Pen: Claim Your Life and openly shares her story to support advisors, the financial services industry and companies in their quest to help their prospects, clients and employees to have the Courageous Conversations to get one’s personal and financial lives in order while they can. Her book and comprehensive planning binder have become acclaimed as two of the most comprehensive, actionable, personal and financial planning resources available today for families, individuals and business owners alike.
Her reputation and expertise make her an influential coach to many sales professionals and business owners. Jane believes that to excel in today's marketplace, the key to success is relationship building and she walks the walk and talks the talk.
Rocky Bleier’s story - a gripping tale of courage on both the football fields of America and the battle fields of Vietnam - has held audiences in rapt attention for years. Yet, the motivational message behind it, detailing how ordinary people can become extraordinary achievers, defines success in the new American century.
With the same optimism, sense of humor and steadfast determination that were his trademarks as a Pittsburgh Steelers running back, Rocky Bleier takes audiences from his early years through his professional career and talks about the lessons he learned along the way….lessons that we can all benefit from.
Not falling within the ideal of what a running back should look like, Bleier had to run harder and play smarter to be able to stand out. Despite his drive and ability to make the big play, the Pittsburgh Steelers only considered him a late round pick. But before the season ended that first year, he was drafted again - this time by the United States Army. At the height of the Vietnam War, Bleier was thrust into combat early and was seriously wounded when his platoon ran into an ambush. Receiving wounds from both rifle fire and grenade fragments in his legs, he was barely able to walk and his professional football career seemed to have ended before it began.
For more than two years, he drove himself. Little by little, he overcame obstacles and fought his way back. He not only made the Pittsburgh Steelers, but also eventually became a starting running back on a team that won four Super Bowls and became the greatest football team of the 20th century.
The hard lessons Rocky Bleier learned early in his life, and that helped him overcome adversity and reach his goals, have paid off after football. These lessons are seen between the lines in the popular book on his life, Fighting Back.
Jeanne Bliss pioneered the Chief Customer Officer position, holding the role for over twenty years reporting to the Chief Executive Officer at Lands’ End, Allstate, Coldwell Banker, Mazda and Microsoft Corporations, where she moved the customer to the strategic agenda, redirecting priorities to create transformational changes to each brands’ customer experience. She has driven achievement of 95 percent loyalty rates, improving customer experiences across 50,000-person organizations. Since 2002 Jeanne’s led CustomerBliss, a preeminent customer experience consultancy guiding companies to achieve customer-driven growth. Jeanne is the co-founder of the Customer Experience Professionals Association, established to advance the worldwide discipline of customer experience and develop customer experience practitioners. Her best-selling books are Chief Customer Officer: Getting Past Lip Service to Passionate Action (2006), and I Love You More than My Dog: Five Decisions that Drive Extreme Customer Loyalty in Good Times and Bad (2011). She is a worldwide keynote speaker sought frequently by major media for her point of view.
Globally Recognized Futurist and Expert on Simplification and Innovation
Lisa Bodell is a global leader on behavior change, whose skill-building firm has transformed hundreds of thousands of employees from Fortune 500 companies by showing them how to eliminate the complexity that holds them back and get to the work that matters.
Her talks offer a roadmap to eradicate the workplace complexity that is killing organizations’ ability to be agile, fast and innovative. In order to experience this trifecta of competitive advantage, organizations must embrace simplicity as a basic operating principle, and Lisa’s content and energy move them to action.
A dynamic keynote speaker, Lisa empowers audiences with thought-provoking examples and practical techniques that ignite simplification and innovation immediately. Praise for her talks include: “the best speaker yet -- engaging and energetic” (Google); “revolutionary and compelling” (Accenture); “incredibly unique and thought provoking” (Mastercard Worldwide); “immediately actionable” (Citigroup). Recently, Lisa was awarded Most Inspirational Woman in Communications Strategy and Execution 2019 (Acquisitions International), Most Innovative Business Workshop Training Facilitator 2019 (Acquisitions International), Silver Medalist 2018 North American Book Awards - Why Simple Wins and Most Innovative Management Consulting Firm 2019 NY (CV Magazine).
Accolades continue for Lisa, who was recently presented with the:
- Most Inspirational Woman in Communications Strategy and Execution 2019 (Acquisitions International)
- Most Innovative Business Workshop Training Facilitator 2019 (Acquisitions International)
- Silver Medalist 2018 North American Book Awards - Why Simple Wins
- Most Innovative Management Consulting Firm 2019 NY (CV Magazine)
Kerry Bodine believes that happy customers lead to happy shareholders. Her book, Outside In: The Power of Putting Customers at the Center of Your Business, helps business leaders understand the financial benefits of great customer experiences—and how their organizations must change in order to deliver them.
Kerry is a customer experience consultant with expertise in human-centered design, journey mapping, marketing, and branding. She helps executives co-create innovative products, services, and experiences that truly matter—for their customers, for their employees, and for their business.
Kerry’s ideas, analysis, and opinions have appeared on sites like The Wall Street Journal, Harvard Business Review, Fast Company, Forbes, USA Today, and Advertising Age. She also contributes a regular column to Touchpoint, the journal published by the global Service Design Network. Kerry is a frequent keynote speaker at public conferences and private corporate events around the world.
Kerry spent seven years with the customer experience practice at Forrester Research. As vice president and principal analyst, she lead Forrester’s research on customer experience design and innovation. She was also the creative force behind the customer experience ecosystem, a framework that helps companies diagnose and fix customer problems at their roots.
In previous roles, Kerry managed consumer research teams; guided the design of websites, mobile apps, and branded social networks; designed interfaces for robots and wearable devices; and in 1995, developed a Web-based social shopping prototype for AT&T Bell Labs. She also completed stints as both a management consultant and an advertising executive.
Kerry holds a master’s degree in human-computer interaction from Carnegie Mellon University.
Author and Keynote Speaker on Marketing, Change, and Innovation
René Boender is an renowned and inspiring speaker - capturing his audience right from the start.
He began his career in marketing and advertising in his early twenties. The US-based agency McCann discovered his talent and immediately threw him into the deep end of the international advertising market. He was responsible for their largest accounts: Black & Decker, Coca-Cola, CNN, L’Oréal, H&M, and Levi’s. In the late-80's, people called him the “Rainmaker on Madison Avenue,” the best new business driver in advertising.
In the early 90's, René Boender started his own successful agency: BBCW. After ten more years in business he then started to give talks at international conferences and worked as a guest lecturer - and he continues to be involved in several high profile projects.
From 2012 - 2014, René Boender was named the best foreign speaker in the USA with his keynote “The Chance to Change is now.” As the author of the bestselling Great to Cool René Boender shares his knowledge, his experience and vision. He focuses on increasing business happiness and believes that everything hinges on the power of communication. Furthermore, he is an expert on ‘Generation Z’ and published a best-selling book on this target group, which made it to number one on the top 100 management books list - twice! Again a big success, René Boender’s third book, Cool is Hot, also rose to number one!
René’s professional vision and energetic communication skills enable him to give exciting talks and connect with his audience. René Boender speaks on various topics. He looks at the way one deals with difficulties and helps you to start with yourself and take the reins. His keynotes are about pushing boundaries and the courage to change.
Consultant and Speaker on Leadership, Peak Performance, and Change Management
Eric Boles is the president of The Game Changers Inc., a training and development company dedicated to maximizing the human asset. Through assessment, consulting, coaching and corporate training, The Game Changers Inc. has set the standard for helping organizations enhance their culture and develop greater levels of commitment and performance.
Eric Boles is also a highly acclaimed keynote speaker and consultant for some of the most recognized and respected organizations in the world. His insights on Leadership, Peak Performance, Team Dynamics, and Managing Change has been shared with clients such as Dunkin’ Donuts, Nationwide Insurance, AVIVA Insurance, Alaska Airlines, State Farm Insurance, Starbucks Coffee, USAA, MetLife, and Novo Nordisk . Eric also speaks to a variety of organizations and associations, including those in sales, education, government, healthcare, manufacturing and financial services.
Prior to becoming an authority on high performance, Eric learned many principles of team dynamics and leadership from his experience playing in the National Football League (NFL) with the New York Jets and the Green Bay Packers. While in the NFL, he had the privilege of being coached and mentored by some of the finest coaches and players in the game.
Eric is an avid sports fan, golfer and reader. He is married to his wife Cindy, and they have two daughters, Taylor and Madison.
Mr. Accountabilitybecause of his ability to inspire, engage and entertain audiences with his stories that will motivate and touch every emotion.
Walter has catapulted as one of the world's most preeminent thought leaders on personal and corporate accountability with a presentation style that is in a class all by itself. Through his keynotes, training systems and product resources, he travels the world transforming organizations into a culture of accountability. Walter teaches how accountability creates engagement, assists in teamwork, and increases productivity which ultimately drives results.
Walter is a Certified Speaking Professional (CSP). Walter has received many accolades within the professional speaking industry such as: Speaker of the Year by Minnesota Meetings and Events Magazine, Program of the Year by Meeting Professionals International's Dallas/Ft. Worth Chapter and more recently listed by Meetings & Conventions Magazine as one of meeting planners' favorite speakers listed alongside speaking legends such as: Colin Powell, the late Stephen Covey and the late Zig Ziglar to name a few. Speaking.com listed Mr. Accountability in their top 5 for motivation.
In 2013 Walter appeared as the host on The Food Network's Giving You the Business. This franchise competition show was broadcast in the United States and Canada.
Before developing a training and development company, Walter enjoyed an 8 year career in professional basketball. Walter played college basketball at The University of Minnesota and professionally for the Dallas Mavericks, Utah Jazz and Detroit Pistons. He also enjoyed stints throughout Europe in Greece, Italy and Germany.
Walter's vast life experiences have made him an expert in the development of strong teams and personal success and development. Walter lives with his wife and business partner Antoinette and their 3 children, Wesley, Kendall and Cori. Their family splits time between Minneapolis, MN and Palm Beach Gardens, FL.
Bestselling Author and Speaker on Communication and Leadership
Dianna Booher works with organizations to increase their effectiveness through clear communication and with leaders to increase their impact by a stronger personal presence.
She is a prolific author of 46 books, published in 26 languages, with nearly 4 million copies sold. Her latest books include:
- What MORE Can I Say? Why Communication Fails and What to Do About It
- Creating Personal Presence: Look, Talk, Think, and Act Like a Leader
- Communicate with Confidence: How to Say it Right the First Time and Every Time
- The Voice of Authority: 10 Communication Strategies Every Leader Needs to Know
Several have been major book club selections. Her work is also widely available in audio, video, and online courseware.
Good Morning America, The Wall Street Journal, USA Today, Fast Company, Forbes.com, Investor's Business Daily, Bloomberg, NPR, CNN International, FOX, CNBC, The New York Times, Washington Post, the LA Times, Chicago Tribune, Industry Week, Success, and Entrepreneur have interviewed her for opinions on critical workplace communication issues. She also a regular blogger for The Huffington Post and The CEO Magazine.
Founder of International Training Company
As founder of Booher Consultants and more recently Booher Research, Dianna and her staff of trainers have taken her communication principles and techniques to hundreds of organizations around the world. Communication programs offered by Booher Consultants, her former training company, include business and technical writing, proposal writing, sales presentation skills, interpersonal skills, customer service, resolving conflict, effective meetings, and listening.
Dianna delivers very focused programs addressing clients’ specific communication needs as well as keynotes on other personal growth topics. She has spoken to audiences on six continents.
IBM has honored Dianna with its Star Quality Award, given to the highest rated external supplier of professional education. Booher was also named Frito-Lay's Vendor of the Year. She also received the New York Film Festival's Cindy Award for her elearning series. Executive Book Summaries included Dianna’s Cutting Paperwork in the Corporate Culture in their "Best of the Best Business Books of the Decade." Additionally, Successful Meetings magazine named Dianna on its list of “21 Top Speakers for the 21st Century.” Executive Excellence Publishing named her as one of the “Top 100 Thought Leaders” and one of the “Top 100 Minds on Personal Development.”
Communication expert and author of How To Connect In Business in 90 Seconds or Less.
Nicholas Boothman spent more than 35 years studying the way people connect, communicate face-to-face and collaborate through teamwork. A former fashion and advertising photographer who dealt with hundreds of new faces a week for clients like AT&T, Revlon and Coca-Cola, he now shows businesses around the world how to naturally connect and build trust, from first impressions to profitable relationships, and all the communicating in-between.
Today The New York Times calls him
Dale Carnegie for a rushed era. The Economist Magazine's Matthew Bishop calls him
truly inspirational, and Good Morning America says,
His book is my bible.
Nicholas has taught his revolutionary technique of
Rapport by Design to thousands of corporations, colleges and universities around the world including the Queens, Harvard and London Business schools.
A Licensed Master-Practitioner of Neuro Linguistic Programming, Nicholas is the author of 4 best-selling book, How to Make People Like You in 90 Seconds or Less, How to Connect in Business in 90 Seconds or Less, How to Make Someone Fall in Love with You in 90 Minutes or Less and Convince Them in 90 Seconds.
British by birth, North American by location, and Universal in his message, Nicholas Boothman brings a fresh perspective to connecting face-to-face in this impersonal age of high technology. His clients include: Ernst and Young, Bank of America, U.S. Dept of Justice, Arizona State University, Harvard Business School, Cognos, RE/MAX, National Bank, Sony, Merrill Lynch, Deloitte, Johnson & Johnson, Manulife, HSBC Bank, American Medical Association, Hertz Corporation, IBM, General Motors, and many others.
Roger Bootle is one of the City of London’s best-known economists. As well as running Capital Economics, which he founded in 1999, Roger is also a Specialist Adviser to the House of Commons Treasury Committee and an Honorary Fellow of the Institute of Actuaries. He was formerly Group Chief Economist of HSBC and, under the previous Conservative government, he was appointed one of the Chancellor’s panel of Independent Economic Advisers, the so-called ‘Wise Men’. In 2012, Roger and a team from Capital Economics won the Wolfson Prize, the second biggest prize in Economics after the Nobel.
Roger Bootle studied at Oxford University and then became a Lecturer in Economics at St Anne’s College, Oxford. Most of his subsequent career has been spent in the City of London.
Roger has written many articles and several books on monetary economics. His latest book, The Trouble with Europe analyses what has gone wrong with the EU and what needs to be done to put it right. This follows The Trouble with Markets, which analyses the deep causes of the recent financial crisis and discusses the threats to capitalism arising from it. Like his previous book, Money for Nothing, which correctly anticipated the financial crisis, it has been widely acclaimed. This followed the success of The Death of Inflation, published in 1996, which became a best-seller and was subsequently translated into nine languages. Roger is also joint author of the book Theory of Money, and Index-Linked Gilts.
Roger appears frequently on television and radio and is also a regular columnist for The Daily Telegraph. In The Comment Awards 2012 he was named Economics Commentator of the year. Roger is a much sought after performer at conferences and business gatherings around the world.
Leading Expert on Stress, Spirituality, and the Mind/Body Connection
Dr. Joan Borysenko is a distinguished pioneer in integrative medicine and a world-renowned expert in the mind/body connection. Her work has been foundational in an international health-care revolution that recognizes the role of meaning, and the spiritual dimensions of life, as an integral part of health and healing. Eloquent and inspiring in settings that range from hospitals to hospices, from theaters to conference venues, and from boardrooms to houses of worship, she is a credible bridge between faith and reason. Her brilliance, humor, and authenticity - in combination with the latest research - make her a compelling and inspiring speaker and writer.
After graduating magna cum laude from Bryn Mawr College in 1967, Dr. Borysenko earned her doctorate in Medical Sciences from the Harvard Medical School, where she completed post-doctoral training in cancer cell biology. Her first faculty position was at the Tufts University College of Medicine in Boston. But after the death of her father from cancer, she became more interested in the person with the illness than in the disease itself, and returned to Harvard Medical School to complete a second postdoctoral fellowship, this time in the new field of behavioral medicine. Under the tutelage of Herbert Benson, M.D., who first identified the relaxation response and brought meditation into medicine, she was awarded a Medical Foundation Fellowship and completed her third post-doctoral fellowship in psychoneuroimmunology.
In the early 1980’s Dr. Borysenko co-founded a Mind/Body clinic with Dr. Benson and Dr. Ilan Kutz, became licensed as a psychologist, and was appointed instructor in medicine at the Harvard Medical School. Her years of clinical experience and research culminated in the 1987 publication of the New York Times best-seller, Minding the Body, Mending the Mind, which sold over 400,000 copies. The 20th anniversary edition, newly revised, was published in 2007. Author or co-author of 13 other books and numerous audio and video programs, including the Public Television special Inner Peace for Busy People, she is the Founding Partner of Mind/Body Health Sciences, LLC located in Santa Fe, New Mexico.
Dr. Borysenko’s warmth and credibility - plus her lively sense of humor - create a compelling presence. Her inspirational reflections are featured frequently on Hallmark Channel’s New Morning program, and she also hosts a weekly Internet radio show, Your Soul’s Compass, for Hay House. One of the most popular and sought after speakers in the field of health, healing, and spirituality, her engaging and well researched presentations are perfect both for professionals and for the general public.
Former Fighter Pilot, Speaks on Leadership, Communication and Sales.
Major Anthony “AB” Bourke is a highly accomplished and decorated F-16 fighter pilot who flew tactical missions in service to our country all over the world. He has accumulated more than 2,700 hours of flight time in various high performance aircraft and was one of the first pilots to fly an F-16 in homeland defense efforts over New York City in the aftermath of September 11th.
Following his impressive military career, AB applied the tools and techniques that made him one of our nation's premier fighter pilots to the competitive world of business. He ascended rapidly to become the top producing mortgage banker in the Western US for a prominent lending institution. His success in the mortgage banking industry led to an opportunity with a California based start-up where his team dramatically grew annual revenue from $500,000 to $65M in just three years.
Following these two endeavors, AB combined his love of business with his passion for tactical aviation to build Afterburner Seminars, a global training company based on the lessons he learned in the military. While President & CEO, Afterburner grew into a best-in-class training company that was twice named one of Inc. magazine's 500 fastest growing companies.
Currently AB serves as CEO & Founder of Mach 2 Consulting and has shared his message of peak performance to more than 100,000 people in twelve different countries. AB brings his tactical knowledge and business acumen to the forefront of the management training world to share how fighter pilots, and other organizations where performance truly matters, can develop a feedback system to ensure continuous improvement and peak performance. His wealth of experience and ability to connect with audiences landed AB in Inc Magazine’s 100 Great Leadership Speakers for Your Next Conference.
Dean of Boston College's Carroll School of Management, Speaker on Innovation & Leadership
Andy Boynton is Dean of Boston College’s Carroll School of Management, one of the world’s leading business schools, the author of several books and co-creator of DeepDive™, the world’s leading methodology for helping executives harness the power of teams to significantly improve problem-solving speed, innovation and results.
Prior to joining Boston College, Boynton was a professor of strategy at the International Institute for Management Development (IMD) in Lausanne, Switzerland for 10 years. At the IMD he led a faculty team and was program director of one of the world’s top ten Executive MBA programs, as recognized by Business Week.
Boynton has recently launched new research projects to explore how distinguished experts from a variety of knowledge-domains work with ideas to achieve professional success and improve their effectiveness in social networks. His latest book, The Idea Hunter: How to Find the Best Ideas and Make them Happen (Jossey-Bass), is based on this research and is co-authored with Bill Fischer and William Bole.
He has also published extensively on factors underlying high-performing teams across a variety of disciplines, including art, science, exploration, and design. His previous books include Virtuoso Teams: Lessons from Teams That Changed Their Worlds (Financial Times-Prentice Hall) and Invented Here: Maximizing Your Organization’s Internal Growth and Profitability (Harvard Business School Press).
He is a 1978 graduate of Boston College. Boynton earned his MBA and PhD at the Kenan-Flagler School of Business, Chapel Hill, North Carolina. He has served on the MBA faculty at the Kenan-Flagler School of Business and at the Darden School of Business, University of Virginia.
In addition to his publishing career and role as Dean of the Carroll School of Management, Boynton has over twenty years of experience speaking and designing powerful executive education sessions and seminars for firms around the world. He is often utilized by organizations looking to build more innovative and effective teams and his articles in this area have appeared in elite management journals such as Harvard Business Review, Sloan Management Review, and The California Management Review.
World-Renowned Expert in Emotional Intelligence and Author of Emotional Intelligence 2.0
Dr. Travis Bradberry is the award-winning author of the #1 best-selling book, Emotional Intelligence 2.0, and the co-founder of TalentSmart, a consultancy that serves more than 75% of Fortune 500 companies and is the world's leading provider of emotional intelligence (EQ) tests and training. Dr. Bradberry's research finds that EQ is responsible for 58% of job performance. With that in mind, he discusses skills that are critical to leadership performance in order to optimize organizational performance.
His best-selling books have been translated into 25 languages and are available in more than 150 countries. Dr. Bradberry has written for, or been covered by, Newsweek, BusinessWeek, Fortune, Forbes, Fast Company, Inc., USA Today, The Wall Street Journal, The Washington Post, and The Harvard Business Review. Dr. Bradberry's latest book is Leadership 2.0.
Dr. Bradberry is a world-renowned expert in emotional intelligence who speaks regularly in corporate and public settings. Example engagements include Intel, Coca-Cola, Microsoft, Fortune Brands, Boston Scientific, the Fortune Growth Summit, The Conference Board: Learning from Legends, the American Society for Training and Development, the Society for Human Resource Management, and Excellence in Government.
Dr. Bradberry holds a dual Ph.D. in Clinical and Industrial-Organizational psychology. He received his bachelor of science in Clinical Psychology from the University of California, San Diego.