Author, Global Trust Expert, and Speaker on Leadership, Customer Service, Innovation and Sales
David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, national bestselling author of The Trust Edge, inventor of the Enterprise Trust Index™, and director of one of the nation’s foremost trust studies: The Trust Outlook™. David is a leading authority on leadership, customer service, innovation and sales.
His work has been featured in prominent publications such as Fast Company, Forbes, The Huffington Post and The Wall Street Journal. David has advised leaders and delivered life-changing presentations on six continents, with audiences ranging everywhere from FedEx, Toyota and global governments to the New York Yankees and the Department of Homeland Security.
Rich Horwath is a New York Times, Wall Street Journal and USA Today bestselling author on strategy. As the CEO of the Strategic Thinking Institute, Rich leads executive teams through the strategy process and has helped more than 50,000 managers around the world develop their strategic thinking skills. A former Chief Strategy Officer and professor of strategy at the graduate level, he brings both real-world experience and practical expertise to help companies build their strategic capabilities. Rich and his work have appeared on ABC, NBC, CBS, CNBC, CNN, and FOX TV. He is recognized in the textbook Strategy in the 21st Century as one of the key contributors in the history of strategic management and has been introduced by Chief Executive Magazine as “The world’s foremost expert on strategic thinking.”
Rich is the author of six books, including, Elevate: The Three Disciplines of Advanced Strategic Thinking, which a leader at Intel proclaimed: “If you only read one book on strategy, this has to be that book!” His book, Deep Dive: The Proven Method for Building Strategy, has been described by the Director of Worldwide Operations for McDonalds as “...the most valuable book ever written on strategic thinking.” And Strategy for You: Building a Bridge to the Life You Want, helps people apply the principles of business strategy to their overall life.
Rich's innovative work in the field of strategic thinking has created dozens of proprietary offerings, including the Deep Dive Strategic Thinking System, to help managers become truly strategic leaders. These offerings include strategy facilitation, strategic planning, group workshops, assessments, books, mobile apps, workbooks, software, podcasts, videos and one-to-one strategic coaching for executives. His monthly e-publication entitled Strategic Thinker is read by thousands of business leaders and academicians around the world.
Rich served as a professor of strategy at the Lake Forest Graduate School of Management, where he was consistently ranked a top professor by students. He earned an MBA with Distinction from the Kellstadt Graduate School of Business at DePaul University and has completed courses in strategy at the University of Chicago Booth School of Business and the Amos Tuck School of Business Administration at Dartmouth College. He resides in Barrington Hills, IL.
Chad Hymas inspires, motivates, and moves audiences, creating an experience that touches hearts for a lifetime. The Wall Street Journal calls Chad Hymas “one of the 10 most inspirational people in the world!”
In 2001, at the age of 27, Chad’s life changed in an instant when a 2,000-pound bale of hay shattered his neck leaving him a quadriplegic. But Chad’s dreams were not paralyzed that day – he became an example of what is possible.
Chad is a best selling author, president of his own Communications Company, Chad Hymas Communications, Inc., and is a recognized world-class wheelchair athlete. In 2003, Chad set a world record by wheeling his chair from Salt Lake City to Las Vegas (513 miles).
Chad’s speaking career in the areas of leadership, team building, customer service, and mastering change has brought him multiple honors. As a member of the National Speakers Association, Chad travels as many as 300,000 miles a year captivating and entertaining audiences around the world. He has graced the stage of hundreds of professional and civic organizations including Wells Fargo, Blue Cross Blue Shield, AT&T, Rainbird, IHC, American Express, Prudential Life, Vast FX, and Merrill Lynch.
Fighter Pilots who teach leadership, teamwork and motivation skills.
Afterburner, Inc trains global organizations to accelerate their performance and ensure a higher success rate for their strategic objectives. Afterburner’s full client list includes more than 150 US Fortune 500 companies. Over 1.7 million business leaders have experienced an Afterburner program and rated their experience an average of 9.2 out of 10. Afterburner specializes in strategic and agile planning and continuous improvement through building a culture of learning, accountability and proven execution in accordance with a simple, scalable improvement processes model, Flawless Execution?. Afterburner’s Flawless ExecutionSM framework provides the necessary structures, collaboration, and teamwork to close the Execution Gap – the gap between what an organization plans to do what it actually achieves. Founded in 1996 by former U.S. Air Force fighter pilot James “Murph” Murphy, Afterburner has ranked among Inc. Magazine’s “Inc. 500 List of America’s Fastest Growing Companies” three times and has been featured in leading publications like the Wall Street Journal, Forbes, Business Week, Atlanta Business Chronicle, Financial Times, Newsweek, and Meetings and Conventions Magazine. Afterburner has also appeared on CNN, CNBC, Fox News, and Bloomberg News, among others.
The Flawless Execution Model:
Plan - The plan starts with an objective that is clear, measurable and achievable and supports your company's overall strategy.
Brief- You communicate the plan. It is essential that people on the front lines know exactly what is expected of them. Businesses ignore this, often at their peril.
Execute- Even with a solid plan and a good brief, a mission can still fail due to Task Saturation or task overload. Task Saturation is the reality or perception of having too much to do without the time or resources to accomplish it. Even with the resources people still have to manage conflicting priorities. We know that as Task Saturation increases, performance decreases; therefore, at Afterburner we help teams combat Task Saturation by identifying resources and managing priorities.
Debrief - The last step is the Debriefing. After each mission, Fighter Pilots hold a nameless, rankless Debrief. Each person, without fear of reprimand, rehashes what worked, what did not work and why both the good events and the bad events happened. We then take the key lessons learned from the Debrief and apply them to the next plan. Debriefing speeds up learning. It lets us fine tune the processes that ensure success.
Win! - Our goal is to win by aligning your team around a disciplined, scalable process in order to achieve business results.
Distinguished Scholar and Speaker on The Science of Decision Making
Sheena Iyengar has revolutionized the study of choice and decision-making with her research into the negative impact of choice quantity on decision quality. She regularly speaks to audiences across the world on how individuals can overcome the challenges of a market saturated with options. She is the inaugural S.T. Lee Professor of Business in the Management Division at Columbia Business School. Prior to joining the Columbia faculty in 1998, she served on the faculty of the Sloan School of Management at MIT.
Her book The Art of Choosing explores the many facets of choice, both its pleasures and its perils, and offers handy techniques anyone can learn in order to start choosing better. It received a Financial Times and Goldman Sachs Business Book of the Year 2010 award, and was ranked #3 on the Amazon.com Best Business and Investing Books of 2010.
Iyengar’s more recent research has turned to social network analysis, the forces behind creativity and innovation, and how we construct our authentic selves. Her work has been published in premiere academic journals, including JPSP, Psychological Science, Leadership Quarterly, and the Journal of Policial of Economy, and is regularly cited in the popular media, including The New York Times, the Wall Street Journal, the Economist, and BBC. Iyengar has also appeared on the Today Show, the Daily Show, and Fareed Zakaria’s GPS on CNN. Her TED Talks have collectively received almost four million views and her research continues to inform markets, businesses, and people all over the world.
Iyengar received her Ph.D. in Social Psychology from Stanford University.
International Speaker, Expert and Best-Selling Author on Sales, Culture & Leadership
For more than two decades Nathan Jamail has either been setting sales records, or helping and coaching leaders and organizations on how to build winning cultures as well as working to develop great leaders into great coaches. Nathan’s passion and enthusiasm is said to be felt in every one of his keynotes and workshops. Nathan understands the difficulties that many leaders face in balancing the job of running the business and developing employees. As a business leader in Corporate America and a small business owner for over 20 years, Nathan has a great deal of personal experience in the role of a leader and a coach.
Nathan is the author of three best-selling books, The Leadership Playbook, The Sales Leaders Playbook and the The Sales Professionals Playbook although he will tell you he is not a writer, rather a business leader that writes books for business leaders. Now available, Nathan's latest release (Career Press, Oct 2018) is Serve Up, Coach Down: Mastering the Middle and Both Sides of Leadership.
Many Fortune 100 companies will tell you that Nathan Jamail’s coaching principles and books have become the core of their business and leadership principles. Some of the companies Nathan has worked with are Cisco, Georgia Pacific, Transperfect, Enterprise, JQH Hotels, The U.S. Army, FedEx, Sprint and many more.
Management Expert, Leadership Speaker, New York Times Bestselling Author of Think BIG - Act Small
Jason Jennings is a researcher and one of the most successful and prolific business and leadership authors in the world, and his greatest thrill is helping lead individuals and companies to their full economic potential.
He began his career as a radio and television reporter and was the youngest radio station group owner in the nation. Later, he founded Jennings-McGlothlin & Company, a consulting firm that became the world's largest media consultancy and his legendary programming and sales strategies are credited with revolutionizing many parts of the broadcasting industry.
He traveled the globe in search of the world's fastest companies for his landmark book, It's Not the Big That Eat the Small - It's the Fast That Eat the Slow. Within weeks of its release it hit the Wall Street Journal, USA Today and New York Times Bestsellers Lists. Now published in 32 languages, USA TODAY named it one of the top 25 books of the year!
Next, he and his research teams identified the world's ten most productive companies for his bestseller Less Is More. That was followed by his next book, Think BIG - Act Small, which profiled the only ten companies in the world to have organically grown both revenues and profits by double digits every year for ten consecutive years. Like all his previous books it debuted on all the bestseller charts. In Hit the Ground Running - A Manual for Leaders, Jennings reveals the tactics and strategies of the ten CEOs who created the greatest amount of economic value between 2000 and 2009.
His latest book, The Reinventors - How Extraordinary Companies Pursue Radical Continuous Change reveals the secrets of those leaders and organizations that have successfully reinvented and transformed themselves. Jason’s latest book for his publisher Penguin Random House, The High- Speed Company tackles the subject of creating cultures of urgency and growth that are able to compete in a nanosecond world. In total, Jennings and his teams have screened and studied more than 120,000 companies.
Along the way he found time to join forces with well known cardiologist Dr. John Kennedy and coauthor the 2010 Health, Mind and Body bestseller, The 15 Minute Heart Cure - The Natural Way to Release Stress and Heal Your Heart in Fifteen minutes a Day.
Critics call his books,
extraordinarily well researched, insightful, crisply written, accessible, intriguing and a vital resource for everyone in business, and USA TODAY calls Jennings one of the three most in-demand business speakers on the planet along with the authors of Good to Great and In Search of Excellence.
Author of The Medici Effect, speaks on Diversity and Innovation.
Frans Johansson is the best-selling author of The Medici Effect: Breakthrough Insights at the Intersection of Ideas, Concepts and Cultures, (HBS Press, 2004). Translated into 20 languages, The Medici Effect was named one of the top 10 best business books by Amazon.com. His acclaimed follow up, The Click Moment (Penguin Portfolio, 2012), obliterates the idea that in business we can plan and strategize our way to success. Known for his provocative, high-octane delivery style, Johansson is a widely sought-after leadership speaker. His presentations cover topics such as:
- how to successfully execute innovative ideas
- leverage different perspectives in an organization to create and execute new ideas
- how to apply ideas from other industries and cultures to drive innovation, growth and profit
- why and how diversity drives innovation
In his role as thought leader and CEO of The Medici Group, Frans has advised executive leadership at Fortune 500 companies such as Disney, IBM, Nike, and Synchrony (formerly GE Financial).
Johansson has lived all his life at the intersection where ideas from different fields and cultures meet and collide. He was raised in Sweden by his African- American-Cherokee mother and Swedish father. Johansson earned his B.S. in Environmental Science from Brown University and his MBA from Harvard Business School. He founded both a Boston-based software company and a medical device company operating out of Baltimore and Stockholm, Sweden. He has written articles on healthcare, information technology and the science of sport fishing and has been featured on CNN's AC360, ABC's Early Morning Show and CNBC's The Business of Innovation series along with Jack Welch and Muhammad Yunus. Frans currently serves on the Board of Trustees for the New York Hall of Science.
The Click of the Moment: Seizing Opportunity in an Unpredictable World is Johansson's latest book.
Speaker on leadership and co-author of ABSOLUTE HONESTY: Building a Corporate Culture That Values Straight Talk And Rewards Integrity.
Larry Johnson delivers fresh insights and practical
how to's for leading change, retaining customers, and developing effective work relationships. Some of his clients include Harley-Davidson Motor Company, Nordstrom Department Stores, American Express, United States Telecom Association, JP Morgan Chase Bank, Lloyds of London, and Tektronix.
Larry was awarded the City of Phoenix Award of Excellence for designing and implementing that city's team based quality improvement program. This program was featured in a PBS televised documentary by Tom Peters (co-author of In Search of Excellence).
Since 1986, Larry has presented to more than 2500 audiences in every state in the Union, as well as in the United Kingdom, Hong Kong, Malaysia, Indonesia and Australia. Larry was the #1 ranked speaker at the Inc. Magazine Workforce 2000 Conference. He has been invited to speak at eight International Customer Service Association Conferences.
Larry is the co-author of ABSOLUTE HONESTY: Building a Corporate Culture That Values Straight Talk And Rewards Integrity, published by the American Management Association.
There are many inspirational and motivational Speakers, and then there is the one, the only, the incomparable Dr. Willie Jolley. He is a Hall of Fame Speaker, an Award-Winning Singer, a Best-Selling Author and a National Television & Radio Personality. The Business Ad Hoc Committee recently tabbed him as
The #1 Inspirational Speaker/Singer in America!
Dr. Willie Jolley has achieved remarkable heights in the speaking industry, having come from humble beginnings of being a fired singer (who was replaced by a karaoke machine!). He has gone on to be named
One of the Outstanding Five Speakers in the World &
Inspirational/Motivational Speaker of The Year by the 175,000 members of Toastmasters International. He has been inducted into the prestigious Speaker Hall of Fame as well as achieving the distinction of Certified Speaker Professional by the National Speakers Association. In addition, he is also the recipient of the Ron Brown Distinguished Leadership Award and the African American Chamber of Commerce DC Business Leadership Award.
Dr. Willie Jolley uses his public platform to pursue his mission of empowering and encouraging people to rise above their circumstances and maximize their God given potential! Many know him as the speaker Ford Motors called on in 2006 when they were on the brink of bankruptcy, and he worked with them in 2006, 2007 and 2008 and in 2009 they were able to reject a government bailout and go on to Billion Dollar profits.
No matter the venue, from his exciting television appearances to his SiriusXM radio show, to corporate audiences like Wal-Mart, Ford, GM, Comcast, Verizon, Marriott or The Million Dollar Round Table. Dr. Willie Jolley keeps it moving with high energy and enthusiasm, as he delivers nuggets on how every person can live a better life, one day at a time!
Dr. Willie Jolley is the author of several international best-selling books including It Only Takes A Minute To Change Your Life, A Setback Is A Setup For A Comeback, Turn Setbacks Into Greenbacks and An Attitude of Excellence, which was endorsed by Dr. Stephen Covey.
Dr. Jolley holds a Doctorate Degree in Achievement, a Master Degree in Theology and a B.A. in Psychology and Sociology. He resides in Washington, DC with his wife, Dee.
Author of Leapfrogging, Speaks on Innovation, Leadership and Strategy
Soren Kaplan is a the author of the bestselling and award winning book, Leapfrogging, a writer for FastCompany, faculty member in the executive education program at the Copenhagen Business School, and the Founder of InnovationPoint.
As a leading expert in innovation, culture, and disruptive technology and change, he works with organizations including Disney, NBCUniversal, Kimberly-Clark, Colgate-Palmolive, Medtronic, Philips, Red Bull, and numerous other global firms. Soren previously led the internal strategy and innovation group at Hewlett-Packard (HP) during the roaring 1990's in Silicon Valley and was a co-founder of iCohere, one of the first web collaboration platforms.
He has lectured at the Harvard Business School, Copenhagen Business School, and with other MBA and executive education programs and sits on the advisory boards of several Silicon Valley start-ups.
He has been quoted, published, and interviewed by FastCompany, Forbes, CNBC, National Public Radio, the American Management Association, USA Today, Strategy & Leadership, and The International Handbook on Innovation, among many others. He holds Master's and Ph.D. degrees in Organizational Psychology and resides in the San Francisco Bay Area with his wife, two daughters, and hypo-allergenic cat.
Founder of SelfBrand, motivating speaker on personal branding.
Catherine Kaputa is a nationally recognized personal brand and marketing strategist, speaker, author and executive coach in personal branding and career success, leadership development and female leadership. She is known for her motivating and customized delivery so each audience can be inspired to achieve productive change and life-long learning.
From Madison Avenue to Wall Street to the Halls of Academe to founding her own company, SelfBrand, Catherine perfected her ability to brand products, companies and places. She learned brand strategy under Ali Ries and Jack Trout at Trout & Ries Advertising. She led the
I Love New York campaign at Wells, Rich, Greene. For over ten years, she was senior SVP Director of Branding at Shearson Lehman Brothers and Citi Smith Barney. And she taught a course in branding at NYU's Stern School of Business.
After years of working in the advertizing industry, Catherine came to appreciate that one of branding's greatest potentials was to help people not just products. It's for individuals to define and own their career identity and create their own business success.
That's why Catherine launched SelfBrand LLC, a New York City-based branding company and wrote the award-winning book, You Are a Brand! - winner of the Ben Franklin award for Best Career Book 2007 and a bronze IPPY award. The book has been translated into 10 languages and the Chinese edition was a top 10 Business Training Book in 2010.
Catherine's second book, The Female Brand, is about how women can empower their own career success. Today, we are all entrepreneurs now whether we run a business or work at a company. We all have to be growth agents and innovators if we want to succeed.
Catherine's newest book is Breakthrough Branding: How Smart Entrepreneurs and Intrapreneurs Transform a Small Idea Into a Big Brand.
Catherine is active as a speaker and workshop leader on branding and personal branding, to corporate employees, entrepreneurs and professionals. Catherine is also active as an executive coach.
Commander U.S. Navy (ret), Author, International Speaker on Leadership, Growth and Productivity, and is a highly respected Leadership Economist
Dr. Mary Kelly with a PhD in economics, is an internationally-known economist and expert specializing in the fields of leadership, productivity, communication, she focuses on strategy and tactics that improve productivity and profit growth. Commander Mary Kelly served 25 years in the US Navy as an intelligence and logistics officer, mostly in Asia. She was an HR Director, a chief of police, and she was part of the team that ran Pearl Harbor. Fun and funny, Mary is the best-selling author of 11 books, and her latest, Why Leaders Fail and the 7 Prescriptions for Success is used in 9 countries.
Mary's personal and professional accomplishments include:
- US Naval Academy graduate
- PhD in Economics
- Trained over 40,000 military and civilians in multi-cultural environments
- Naval Intelligence Officer
- Assistant Chief Staff Officer
- Taught at US Naval Academy, US Air Force Academy, Hawaii Pacific University
- Programs in leadership, communication, business growth, teamwork, strategic planning, customer service, time management, and project development
- Executive coach for corporate success
An energetic, engaging, and perceptive leadership author and speaker, Commander Kelly delivers humorous, inspiring, and insightful keynote speeches, offering tools and insights that increase productivity, morale, and profits.
As a consultant she provides creative and insightful problem-solving tools that enable her to transform corporate cultures and structures.
Mary has published 11 books on leadership, productivity, communication, and business growth. Her best-selling book, Master Your World: 10 Dog-Inspired Lessons to Increase Productivity, Profits and Communication launched her international leadership speaking career. Some of her other titles include:
- 15 Ways to Grow your Business in Every Economy
- Money Smart: How Not To Buy Cat Food When You Don’t Own A Cat
- Stop the Barking at Work
- In Case of Emergency, Break Glass!
- 360 Degrees of Leadership: Steering Around the Icebergs
In her spare time, Mary is active in her community. She is on several local and national boards, and travels internationally for charity work. On the weekends, you can find Mary whitewater rafting, enjoying a glass of red wine, and thinking about running with her dogs.
Kevin Kelly is an internationally acclaimed Speaker, NSA member, best-selling author and expert on the execution strategies underpinning Sales, Leadership and Entrepreneurial success. His focus is on moving organizations, large and small to Do!, to execute, and to move in the direction of their dreams and vision. Kevin is the message as he lives, breathes and sleeps the DO! ethos every day of his life.
From the age of six, Kevin was selling in his family retail environment. On graduating with a Marketing degree Kevin, consistently broke sales records in each of companies he worked for culminating in him being continuously head hunted. Finally in 1990 , (after being offered a job by an Italian business man who couldn’t speak English) Kevin honored his entrepreneurial DNA and set up his own company, Advanced Marketing. The company dedicated itself initially to increasing the sales of small and medium businesses in addition to exhaustively researching the area of personal and business potential.
In 1996 Kevin committed to writing a Best Selling book on motivation – “How? When You Don’t Know How” which sold 15,000 copies, an unparalleled feat for his native Ireland. Kevin also learned a very valuable lesson in terms of Doing and execution: knowledge may give you enough reasons not to act but Do! it anyway and be prepared to end up in a place you recognize and accept as better than your starting point. Since then he has written four more books, including the first ever graphic novel which aims to educate the next generation on the key skills of emotional intelligence.
His most recent book is the critically acclaimed “DO! The Pursuit of Xceptional Execution”, in which he uncovers the success strategies of the Leaders of some of the most exciting start-ups on the planet. Tom Peters described it as “the book I would have loved to have written.”
Staying true to his Irish roots, Kevin is a master storyteller who has worked around the world with Fortune 500 companies and prestigious associations like the Million Dollar Round Table. He has consulted with some of the biggest brands on the planet, including Microsoft, for whom he developed a unique video series for their World Wide Partner Community.
Kevin’s keynotes consistently deliver an interactive conversation that engages, informs, inspires and empowers attendees with a toolbox of invaluable takeaways. His consultancy projects are built on delivering results for you. You set the agenda, and Kevin works with you and your team to address your specific challenges and reach your stated goals.
Christina Kerley -- known simply as “CK” -- pushes Fortune 500's ahead of the curve through the 10+ tech dominating the next 10 years. An innovative tech forerunner for 20+ years, CK takes on the big topics, like: The Tech Megatrends; Future-Proof; The Human-Robot Revolution; Business In The AI Age; Hi-Tech Health; Next-Gen Marketing; and The Reskilling Revolution.
CK connects with diverse generations -- from Boomers to Zoomers -- and guides a wide range of professionals working in IT, marketing, sales, HR, R&D, supply chain, and leadership.
Through her next-level content, edu-taining style, and razor-sharp insights, CK electrifies audiences while navigating executives through scores of digital revolutions. Praised for her boundless energy, humor, and inspiration, she has wowed crowds at Verizon, Johnson & Johnson, Microsoft, Amazon, TEDx, E*TRADE, The United Nations, Bissell, Best Buy, Cisco, Prudential, and The Barbara Bush Literacy Foundation.
A top-rated member of faculty at Rutgers Business School for Executive Education, she has guest lectured at Stanford, Cornell, Carnegie Mellon, Northwestern, and USF.
Along with work for commercial industries -- across tech, consumer, healthcare, insurance, and financial -- she’s also addressed state governments in IL, MN, MO, NY, TX, VA, and WI.
A passionate advocate for closing the opportunity divide, her pro bono program, aptly named impaCKt!, gives a leading edge to under-served groups.
Constantly reinventing her business -- and herself -- CK is always on-trend, ahead of the curve, and in pursuit of the next BIG thing. She is based in New York City.
Get Ahead. Get Inspired. Get CK!
Speaker on Energizing Individuals and Organizations to Thrive in Environments of Change.
Carol Kinsey Goman, Ph.D., is an international keynote speaker, specializing in leadership and nonverbal communication. She coaches executives, women leaders, salespeople, and managers to build strong and productive business relationships by projecting confidence, credibility, caring, and charisma. A frequent presenter for The Conference Board, The Executive Forum, and the International Association of Business Communicators, Carol presents keynote addresses and seminars on leadership, body language in the workplace, collaboration, and change communication to corporations, government agencies and major trade associations.
Her clients include over 100 organizations in 24 countries -- corporate giants such as Consolidated Edison, 3M, and PepsiCo; major non-profit organizations such as the American Institute of Banking, the Healthcare Forum, and the American Society of Training and Development; high-tech firms such as Hewlett-Packard and Texas Instruments; agencies such as the Office of the Comptroller of the Currency, U.S. Army Tank-automotive and Armaments Command, and the Library of Congress; and international firms such as Petroleos de Venezuela, Dairy Farm in Hong Kong, SCA Hygiene in Germany, and Wartsilla Diesel in Finland.
Carol has been cited as an authority in media such as Industry Week, Investors Business Daily, CNN's Business Unusual, PBS Marketplace, MarketWatch radio, and the NBC Nightly News. She is a leadership blogger for Forbes and an expert contributor to the Washington Post's On Leadership column. She has published over 300 articles in the fields of organizational change, leadership, innovation, communication, the multi-generational work force, collaboration, employee engagement, and body language in the workplace. She's the author of twelve business books, including The Nonverbal Advantage: Secrets and Science of Body Language at Work and The Silent Language of Leaders: How Body Language Can Help - or Hurt - How You Lead. Her latest book is The Truth About Lies in the Workplace: How to Spot Liars at Work and How to Deal with Them.
Carol has served as adjunct faculty at John F. Kennedy University in the International MBA program, at the University of California in the Executive Education Department, and for the Chamber of Commerce of the United States at their Institutes for Organization Management. She's a faculty member for the Institute of Management Studies, presenting training seminars internationally.
Successful Internet entrepreneur and sought-after speaker on leadership and technology.
Scott Klososky leaves audiences in awe with exciting technology presentations that both inspire and educate. He uses the latest techniques for audience interaction while presenting concepts in ways that challenge attendees to think. Attendees also learn new ideas and tools that can be applied right away.
A former CEO of three successful tech startup companies and principal at consulting firm Future Point of View, Scott specializes in seeing beyond the horizon of how technology is changing the world. His unique perspectives on technology, business culture, and the future allow him to travel the globe as an international speaker, consultant, and author working with senior execs in organizations ranging from the Fortune 500 to universities, nonprofits, and countless professional associations and coalitions. As a technology entrepreneur, he also continually works in the trenches of building his own companies.
Scott has developed the innovative concept of HUMALOGY®, the blending of technology and humanity. Humalogy provides a framework on how leaders can best balance technology and human effort to make processes more efficient and effective.
For much of his career, Scott has been devoted to helping organizations protect their digital assets and pilot what is becoming an increasingly critical area for the health and survival of all: cybersecurity. He is an owner in TriCorps Security which provides a host of cybersecurity services including internal and external assessments, vulnerability testing, forensics, remediation, and team member training. He has spoken in front of the FBI’s Cyber Warfare Conference and the Federal Government for Financial Accountants. He is driven to ensure that all organizations can effectively protect themselves from cyberattack.
He is also the founder and part owner of Alkami Technology, a previous tech startup that developed a 2nd generation online banking platform with innovative features non-existent in current systems. The privately-owned software company focuses on providing online account management solutions to the financial services industry.
Scott Klososky began his career fresh out of high school, where his job as a delivery boy was a springboard into the world of technology. He became division head of a computer sales division and then purchased it as his own company. It was eventually built into a twelve-store operation in three states. His next endeavor was as founder and CEO of Paragraph, Inc., a Soviet/American joint venture founded in 1988, despite international tensions. Half of the company was sold to Silicon Graphics, and the other half is still expanding today (Parascript, Inc.).
The evolving Internet ushered in a world of opportunity for inspiring pioneers, and Scott was not left behind. He was founder and CEO of webcasts.com, an early producer of webcasted media ranging from corporate and government communications to sporting events and entertainment. He sold webcasts.com in 1999 for $115 million. His expertise in leadership and his creative approach to business direction inspired Critical Technologies to hire him as a turnaround CEO, where he completely rebuilt the underlying products and brought the company to profitability.
Award Winning Entrepreneur, Critically Acclaimed Author, and Hit Producer
Stuart Knight has written, produced and starred in live presentations that have been seen by over one million people and each year speaks internationally helping some of the world’s biggest companies reach new levels of success. When he is not on the road speaking, you may have seen or heard him on some of Canada’s biggest TV and Radio stations where he is often asked for his expert opinion on high level communication.
Stuart is the author of two profound books, You Should Have Asked – The Art of Powerful Conversation and The Madness of My Mind and writes a weekly blog that has over ten thousand followers. Personally, Stuart is a world traveler, an avid reader and composes music. He is also the founder of one Canada’s biggest speaking extravaganzas called The Top Ten Event, which has garnered over twenty million media impressions. As a renegade visionary, Stuart Knight has taken gut wrenching risks and came out on top. Today, with hilarious stories and thought provoking insights, he shares the lessons he has learned helping people reach goals they never imagined they could attain.
Happiness Expert, Venture Capitalist & Successful Tech Entrepreneur
Nataly Kogan is a former VC and the founder of Happier, a global technology and learning platform helping individuals and organizations to to realize full potential by adopting scientifically-proven practices that improve their well-being.
From her teenage years as a Russian refugee learning English in the projects outside of Detroit, to becoming a leading venture capitalist in a predominantly male industry while still in her twenties, Nataly has continually achieved at the highest of levels.
She has held top positions at Manhattan-based firms McKinsey and Co. and Hudson Ventures, served as the only female board member at Constant Contact, worked at Microsoft's state-of-the-art Future of Social Experiences Lab (FUSE), and served as Vice President of Consumer Experience at WHERE, which she helped sell to PayPal in 2011.
Despite a lifetime of accomplishments, Nataly found herself vastly unfulfilled. Initially a skeptic of the research related to the positive effects of gratitude, kindness and mindfulness on our daily lives, Nataly decided to incorporate happiness into her own life—solely in order to prove the research wrong.
But the more she applied these techniques, the more she immersed herself in and embraced the science and research—experiencing firsthand how effective happiness can be as a tool for realizing full potential in all aspects of work and life.
Rather than chasing "The Big Happy" of career, money and achievements, Nataly soon decided to dedicate her life to discovering and sharing the tools and best practices required to reframe the concept of "I'll be happy when..." to the more powerful "I'm happier now because..."
With this mission in mind, Nataly launched Happier to an overwhelming global response and has since built a community that has shared over six million happy moments (and counting) on the Happier mobile application and website.
Since launching Happier, Nataly has been featured in the New York Times, The Wall Street Journal, Fortune, New York Magazine and Time Magazine, and has appeared as an expert on Dr. Oz, Bloomberg TV, and "One World" with Deepak Chopra.
She is a sought-out keynote speaker, having appeared at events that include at Million Dollar Roundtable, Fortune's Tech Brainstorm, Blogher, SXSW, the 92nd St. Y, Harvard Women's Leadership Conference, TEDx Boston, and many more.
Speaker on leadership, author of The Leadership Challenge, creator of acclaimed leadership behavior questionnaire Leadership Practices Inventory (LPI).
Jim Kouzes is the coauthor with Barry Posner of the award-winning and best-selling book, The Leadership Challenge, with over 2.5 million copies sold and available in 22 languages. He's also the Dean’s Executive Fellow of Leadership, Leavey School of Business, Santa Clara University.
The sixth edition of The Leadership Challenge was released in May 2017, marking the 30th anniversary of continuous publication. The Leadership Challenge has debuted at #1 on Amazon’s leadership bestseller list, was selected by FastCompany as one of the 2012 Best Business Books of the Year, and was on the 2013 Wall Street Journal bestseller list. The Leadership Challenge was selected as one of the 100 best business books of all time by 800-CEO-READ. It was an Amazon Editor’s Pick for one of the Best Business Books of 2007, as well as the winner of the 1995-96 Critics' Choice Award, and the 1989 James A. Hamilton Hospital Administrators' Book Award. Their book A Leader’s Legacy was selected by Soundview Executive Book Summaries as one of the top thirty books of the year and by the Globe and Mail (Canada) as one of the top ten books of 2006. Jim and Barry have co-authored over thirty other publications including Credibility: How Leaders Gain and Lose It, Why People Demand It; The Truth About Leadership; Making Extraordinary Things Happen in Asia; Encouraging the Heart; The Leadership Challenge Workbook, and Extraordinary Leadership in Australia and New Zealand. Their book, Learning Leadership, was selected by Strategy+Business as one of the best leadership books of 2016. Over 700 academic studies have been based on their original research.
Jim and Barry also developed the widely used and highly acclaimed Leadership Practices Inventory (LPI), a 360-degree questionnaire assessing leadership behavior. Over 500,000 leaders and 3 million observers have completed the LPI. It has been called "the most reliable, up-todate leadership instrument available today."
The Wall Street Journal has cited Jim as one of the twelve best executive educators in the U.S. He is the 2010 recipient of the Thought Leadership Award from the Instructional Systems Association, listed in 2010-2013 as one of HR Magazine’s Most Influential International Thinkers, named one of the Top 100 Thought Leaders in Trustworthy Business Behavior by Trust Across America in 2010-2016 and honored as one of its Lifetime Achievement recipients in 2015, selected by the Association of Corporate Executive Coaches as the 2015 International Executive Coach Thought Leader of Distinction, and selected by Global Gurus as one of the Top 30 Leadership Gurus in 2016. In 2006 Jim was presented with the Golden Gavel, the highest honor awarded by Toastmasters International. Jim and Barry are the recipients of the American Society for Training and Development (ASTD) 2009 Distinguished Contribution to Workplace Learning and Performance Award. The International Management Council (IMC) honored Jim and Barry as the 2001 recipients of the prestigious Wilbur M. McFeely Award for their outstanding contributions to management and leadership education.
Jim is also an experienced executive. He served as president, then CEO and chairman of the Tom Peters Company from 1988-until 2000. Prior to his tenure at TPC he directed the Executive Development Center at Santa Clara University from 1981 through 1987. He also founded the Joint Center for Human Services Development at San Jose State University, which he directed from 1972 until 1980. Jim's lifelong career in education began in 1967-1969 when he served for two years in the Peace Corps. Jim believes it was on January 20, 1961 when he was first inspired to dedicate himself to leadership. That was the day he was one of only a dozen Eagle Scouts who served in John F. Kennedy's Honor Guard at the Presidential Inauguration. Jim can be reached at [email protected], or on the Web at www.leadershipchallenge.com.
As a leadership speaker and performance coach, Kevin Kruse has worked with Fortune 500 CEO's, entrepreneurial startup founders, US Marine Corps officers, non-profit leaders and even members of Congress.
In pursuit of the American Dream, Kevin started his first company when he was just 22 years old. He worked around the clock, literally living out of his one-room office and showering each day at the YMCA, before giving up a year later deeply in debt.
But after discovering the power of Wholehearted Leadership and employee engagement Kevin went on to start or co-found several, multi-million dollar technology companies, winning both Inc 500 and Best Place to Work awards along the way.
Today, Kevin is a New York Times best-selling author of 6 books - including 15 Secrets Successful People Know About Time Management and Employee Engagement 2.0 - and is one of the most read leadership columnists on Forbes. Trust Across America named Kevin to their Top 100 Business Thought Leaders list. Watch for Kevin's upcoming book on leadership - set to launch April, 2019 (Crown Publishing).
Kevin also finds time to give back through the Kevin Kruse Foundation, which has supported The US Naval War College, Wreaths Across America, The Library Project, The Acumen Fund, Senior Adults for Greater Education, and the Bucks County Health Improvement Partnership.
When not writing or speaking, Kevin is busy juggling life as a single Dad with three kids, in Bucks County, PA.
Joan Kuhl is the Founder and President of Why Millennials Matter. She is also an international speaker, consultant on career and leadership trends, and author. Prior to Why Millennials Matter, Joan worked in sales, marketing, organizational effectiveness, and training & development for global healthcare organizations such as Eli Lilly, Forest Laboratories, and Actavis (now Allergan). In total, she has had over 13 years of corporate management experience, receiving recognition for her turnaround tactics that have led teams to high-performance results.
After a decade of mentoring and coaching thousands of Millennials from around the world to help them achieve their potential, Joan launched Why Millennials Matter. Why Millennials Matter is a training, research and consulting agency based in New York City that focuses on raising awareness to employers about the value of investing in their future workforce and the millennial customer segment. Our mission is to empower young men and women to achieve their highest potential and cultivate confidence around their career and future.
Organizations across the world are struggling to attract and retain Millennials (Generation Y) as both employees and consumers. They lack the insights needed to understand what this generation wants out of their employers, what benefits will inspire their loyalty, and what their values are. Joan bridges this understanding gap by providing practical strategies for connecting clients with the younger generation, especially on how to engage, onboard, and develop them in order to earn their loyalty.
As a sought out keynote and panelist, Joan helps inspire businesses to develop a relevant and scalable strategy to drive engagement and loyalty with Millennials as consumers and employees. Joan’s coaching and leadership trainings have impacted diverse audiences of Millennials across the United States and as far away as Dubai, Argentina, China, South Africa, Australia, and India.
Former Senior Editor of Fast Company Magazine, Co-founder of MLab, Author, and Speaker on Innovation and Leadership.
For more than 20 years, Polly LaBarre has used her writing, business consulting, and speaking to help organizations unleash and organize human potential in ever more powerful ways. Polly has devoted her career to helping leaders learn to lead differently. The disruptive business environment today demands it, and the best leaders and companies today have found out-of-the-box ways to invent the future by shedding bureaucracy and engaging their people in completely new ways.
Her four rules are:
- Learn as fast as the world is changing
- Prototype the future
- Build an architecture of contribution
- Lead without authority
Polly has traveled the world to study and work with the courageous contrarians, management mavericks, and pioneering progressives who are inventing the future of organizations and business. While these are organizations of every stripe that hail from every realm of endeavor, they do share a common credo: that all change is against the rules; that the future belongs to the mavericks, the misfits, and the heretics daring enough to stand up to the status quo; that inspiring, unleashing, and amplifying human creativity, passion, and resourcefulness is the most important work of all; that the most winning organizations are animated by an utterly distinctive and deeply-felt point of view – a set of ideas with the power to fundamentally reshape the sense of what’s possible; that work is personal, values rule, freedom is a bigger game than power, and nobody wins unless everybody wins.
Early in her career, Polly was part of the founding team of Fast Company magazine. There she played a central role in the remarkable success of a magazine that recast the conventional wisdom on power, competition, work, leadership, innovation, and change. The magazine introduced the world to a new universe of organizations and leaders whose management models were as distinctive as their business models were disruptive.
Polly is the co-author of the award-winning book Mavericks at Work: Why the Most Original Minds in Business Win, which was a New York Times, Wall Street Journal, and BusinessWeek bestseller. Published in over 20 territories, Mavericks was a “Business Book of the Year” for the Financial Times, the Miami Herald, and The Economist, which called the book “a pivotal work in the tradition of In Search of Excellence and Good to Great.” CNN, CNBC, and GMA all created series around the book.
Polly’s writing has appeared in a variety of publications, including Fast Company, The New York Times, The Wall Street Journal, Harvard Business Review online, Fortune.com, the McKinsey Quarterly, and she has served as business and innovation correspondent for CNN.
Best-Selling author and speaker on leadership, organizational health, teamwork and corporate culture.
Lencioni’s passion for organizations and teams is reflected in his writing, speaking and executive consulting. He is the author of eleven best-selling books with over five million copies sold. His capstone book, The Advantage, is the pre-eminent source on organizational health. After sixteen years in print, his classic book, The Five Dysfunctions of a Team, remains a weekly fixture on national best-seller lists. Released in 2016, The Ideal Team Player is a much-anticipated follow-up to his team book and also a Wall Street Journal best-seller.
The wide-spread appeal of Lencioni’s leadership models have yielded a diverse base of speaking and consulting clients, including a mix of Fortune 500 companies, professional sports organizations, the military, non-profits, schools and churches.
Pat addresses thousands of leaders each year at world-class organizations and national conferences. Consistently the top rated keynote speaker at major events, Pat shares his insights and inspires his audiences through his accessibility, humor and story-telling.
Named in Fortune magazine as one of the ‘ten new gurus you should know,’ Pat and his work have been featured in USA TODAY, Bloomberg Businessweek, and Harvard Business Review, to name a few.
Prior to founding his firm, he worked as a corporate executive for Sybase, Oracle and Bain & Company. Pat lives in the San Francisco Bay Area with his wife and four sons.
Gerd Leonhard is listed by Wired Magazine as one of the top 100 most influential people in Europe (2015), his work focusses on the future of humanity and technology, digital transformation, big data, automation, AI and robotics, media, content, marketing and advertising, telecommunications, culture and tourism, banking and financial services, government and leadership. In his keynotes, presentations, workshops and advisory sessions Gerd often addresses topics such as digital darwinism and the challenges of digital transformation, the redefinition of human-machine relationships, the future of work and jobs, privacy in the era of big data, the sharing economy, and many more. His presentations are renowned for a hard-hitting and provocative yet inspiring, humorous and motivating style.
Gerd is a much sought-after speaker, having presented at more than 1,500 events in 40+ countries since 2005. His list of clients include Google, Sony, UBS, Mastercard, Unilever, Lloyds Bank, WWF, Nokia, The Guardian, Telkom Indonesia, Siemens, RTL, ITV, BBC, France Telecom, Orange, Deutsche Telekom, MTN, The Financial Times, DDB, Ogilvy, Omnicom, The EU Commission, Mandarin Oriental Hotel Group, VISA, and many others. Gerd Leonhard is a member of the Royal Society of Arts (RSA, London). He resides in Zürich, Switzerland.
Gerd is a global citizen of the future who spends his life travelling through worldwide meetings, workshops and conferences on transformational change. A star speaker on topics of major strategic importance – from digital disruption to business remodeling to specific vertical scenarios across public and private sectors, Gerd is a rare hybrid of artist and scientist, with a pioneering background in digital music ecosystems and a head start in the disruption game. For the last fifteen years he has been the first choice in business leaders’ minds for inspirational and paradigm-shifting advice. Gerd presents both in English as well as in German language.
Speaker and advisor on trust, leadership and high performance, Author of The Speed of Trust
Greg Link is a co-founder of FranklinCovey's Global Speed of Trust Practice, CoveyLink, and the former Covey Leadership Center. A recognized authority on leadership, trust, sales, marketing, and high performance, Link is a sought-after adviser and speaker. His authentic, engaging style endears him to audiences at all levels, from senior executives to the front lines. He is a "business expert who speaks," not a "speaker who theorizes."
Link, his business partner Stephen M. R. Covey, and the team at The Speed of Trust Practice equip people and organizations to transform toxic relationships, teams, and organizational cultures and to harness high trust as a performance multiplier. Link convincingly challenges the age-old assumption that trust is merely a soft, social virtue and demonstrates that it is a hard-edged economic driver - a learnable, measurable skill that makes organizations more profitable, people more promotable, and relationships more energizing.
As co-founder of the Covey Leadership Center, he orchestrated the strategy that led Dr. Stephen R. Covey's book, The 7 Habits of Highly Effective People, to become one of the two best-selling business books of the 20th century according to CEO Magazine, selling over 20 million copies in 38 languages. He created the marketing momentum that helped propel Covey Leadership Center from a start-up company to a $110-plus million-dollar enterprise with offices in 40 countries before merging with Franklin Quest from FranklinCovey.
He also led the Center's international publishing success, resulting in partnerships with more than 30 publishers worldwide. This included making publishing history in Japan, leading the strategy that sold over one million copies of a foreign-language translation, nonfiction business book, The 7 Habits of Highly Effective People, in Japanese. In addition, he was instrumental in formulating and executing one of the world's largest international business satellite broadcasts with partners Lessons in Leadership and Fortune magazine.
Link has taught The Seven Habits, Principle Centered Leadership, and The Speed of Trust and advised executives at numerous leading enterprises, including Hewlett-Packard, the U.S. Navy, Sony, Chevron, IBM, Microsoft, Boeing, and many other well-known organizations. He is a trusted confidante to CEOs and other senior leadership. His business acumen and experience as a successful, real-world executive inform his presentations and make them uniquely relevant to clients and convention audiences alike.
Link and business partner Stephen M. R. Covey recently co-authored a new book, Wall Street Journal bestseller Smart Trust: The Defining Skill That Transforms Managers Into Leaders.
Link resides with his wife, Annie, on a quiet stream in the shadows of the Utah Rockies in Alpine, Utah.
New York Times Bestselling author, four-time entrepreneur, and speaker on creativity, innovation and leadership.
Josh Linkner – who started his career as a jazz guitarist - personifies creativity, entrepreneurship and disruptive innovation. He has been the founder and CEO of four tech companies, which sold for a combined value of over $200 million.
Josh is the author of two New York Times Bestsellers: Disciplined Dreaming: A Proven System to Drive Breakthrough Creativity, and The Road to Reinvention: How to Drive Disruption and Accelerate Transformation. He is also the Founding Partner of Detroit Venture Partners, investing in and mentoring over 100 startups.
Josh has twice been named the Ernst & Young Entrepreneur of the Year and is a President Barack Obama Champion of Change award recipient. He is a regular columnist for Forbes, The Detroit Free Press, and Inc. Magazine. His work on innovation has been featured in The Wall Street Journal, Harvard Business Review, CNN, and The New York Times. And yes, he still plays a mean jazz guitar.
Anna Liotta, Founder of The Generational Institute and author of Unlocking Generational CODES, is an award-winning keynote speaker and consultant.
Growing up the youngest girl of 19 children, in a household of six generations, gave Anna a front-row, insider's view into generational communication challenges. This unique upbringing along with a Master's degree in Interpersonal Communication and over 15 years as a consultant, coach, speaker and author led Anna to develop her interdisciplinary approach into what makes the generations tick and what ticks them off.
Using crucial elements of communications, sociology, business, psychology and demography Anna provides strategies for how to:
- Reduce generational conflict, confusion and costly missteps
- Decrease Millennial talent turnover and lost productivity
- Avoid communication pitfalls when selling across generations
- Overcome differences in how each generation defines customer service
- Transform generational obstacles into opportunities
- Lead, mentor, sell and serve across generations
A Certified Speaking Professional and adjunct faculty member in the University of Washington's Executive MBA program, Anna also serves as the chair of the institutional advancement committee on the board of trustees at Antioch University.
As the multi-generational talent pool intensifies it becomes more difficult to keep up with what keeps employees and customers engaged. Anna helps her clients and audiences to effectively acquire and retain clients and talent by understanding the motivations, perspectives and aspirations of each generation.
Anna Liotta has a deep understanding of how generational dynamics are affecting business success. She has worked with successful companies such as Microsoft, Merrill Lynch, Amazon, the PGA and NBA and been consulted as an expert by ESPN, FOX News, the BBC, NPR, PBS and the New York Post.
Organizational Psychologist and Speaker on Leadership and Managing Generational Differences
Dr. Nicole Lipkin is an organizational psychologist, speaker and the author of What Keeps Leaders Up At Night: Recognizing and Resolving Your Most Troubling Management Issues and Y in the Workplace: Managing the 'Me First' Generation. Nicole's aim is to help organizations, leaders and their teams develop behaviors and practices that increase personal and organizational resilience and sustainability by integrating the science of human behavior with practical approaches to business and leadership challenges.
Nicole is the CEO of Equilibria Leadership Consulting, an international business/organizational solutions company based in the US that provides leadership and management development, executive assessment and executive and emerging leader coaching. She also is the owner of Equilibria Psychological and Consultation Services, a mid-sized group psychology practice located in Philadelphia, Pennsylvania.
Nicole is a sought after speaker, consultant and coach who has been retained by organizations such as Honda, Toyota, Autotrader.com, Wells Fargo, The American Society of Training and Development, Aqua America, ProObject, National Automobile Dealers Association (NADA), American Academy of Osteopathic Surgeons, Environmental Protection Agency (EPA), City Security and Resilience Networks (CSARN) in the UK, LatinNext and HR Academy in Brazil, Global Aware International and Tiny-G in the UK, Security Watch India (SWI), the National Retail Federation (NRF), International Council of Shopping Centers (ICSC), Penske Automotive Group, and The Boys and Girls Club of America. She has also been an invited presenter at a number of professional, association and corporate conferences.
Nicole is a regular contributor to the broadcast community and has been featured on NPR, NBC, CBS, Fox Business News, Forbes.com, Entrepreneur Magazine, Arrive Magazine (Amtrak), BusinessInsider.com, New York Times Magazine and numerous other media outlets both nationally and internationally.
She received a doctorate in clinical psychology (Psy.D.), Master of Business Administration (MBA), and Master of Criminal Justice (MACJ) at Widener University. Nicole is an adjunct faculty member at the Center for Creative Leadership. She is a Board Certified Coach and also received her Advanced Certified Personal and Executive Coach Certification and Certified Professional Coach Certification through the industry-leading College of Executive Coaching. Nicole is licensed as a psychologist in Pennsylvania and New Jersey. Nicole was a board member of the Independence Arts Studio and is currently an Advisory Council Member of City Security and Resilience Networks (CSARN) in England and a board member of Fearless Athletics.
Former Head Trainer Walt Disney University and author of The Changing Face of Today's Customer. Customer service speaker.
Candid. Passionate. Relevant. Doug Lipp is on a crusade to help organizations strengthen their corporate culture, boost business performance, and unapologetically, have fun while doing it.
Doug is a distinguished international consultant, eight-time author, and former head of training at the legendary Disney University. His latest book is the best-selling Disney U: How Disney University Develops the World’s Most Engaged, Loyal, and Customer-Centric Employees.
At age 29, Doug’s celebrated talent catapulted him to the helm of the legendary Disney University training team at Walt Disney corporate headquarters. Fluent in Japanese, Doug also helped Disney open its first international theme park as a member of the Tokyo Disneyland start-up team.
Drawing on his 30 plus years of combined experience at Disney and in private practice, Doug inspires and challenges hundreds of organizations worldwide. In presentations, he shares how Disney overcame spectacular strategic challenges to unleash one of the most improbable success stories in corporate history.
?Through riveting examples and powerful, relevant stories about innovation, service, value and leadership, Doug pulls back the curtain and reveals the behaviors, tools and attitudes that are representative of cultural excellence at Disney and other great institutions. He also discusses common organizational traps that undermine companies and impede their ability to build a thriving and sustainable culture.
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