Former CEO of Southwest Airlines. Inspirational leadership speaker.
Howard Putnam led the visioning process at Southwest as well as further developing the
fun culture and excellent customer service that Southwest is still known for today. Southwest has been profitable every year for over thirty years, a record unsurpassed by any other airline.
Howard was raised on an Iowa farm and learned to fly out of a pasture in his Father's J-3 Piper Cub. He entered the airline business as a baggage handler at Midway Airport in Chicago for Capital Airlines at age 17. Capital was soon merged into United and Howard held thirteen different positions in sales, services and staff assignments in several cities, before being named Group Vice President of Marketing for United Airlines, the world's largest airline, in 1976.
In 1978 he was recruited to become President and CEO of fledgling Southwest Airlines in Dallas, TX. While at Southwest Howard and his team tripled the revenues and tripled profitability in three years. They also successfully guided Southwest through airline deregulation and Southwest was the first air carrier to order the Boeing 737-300, which later became the largest selling aircraft ever for Boeing.
In 1981, Howard was recruited by the board of directors of Braniff International to come aboard as CEO and save and/or restructure the financially failing airline. He was the first airline CEO to successfully take a major carrier into, through and out of chapter 11. Braniff flew again in 1984.
He is the author of The Winds of Turbulence on leadership and ethics. Harvard University wrote a case study on his experiences at Braniff, The Ethics of Bankruptcy as a model as to how to handle stakeholders in crisis.
#1 Bestselling Author and Motivational Speaker Erik Qualman has performed in over 50 countries and reached 25 million people this decade. He was voted the 2nd Most Likeable Author in the World behind Harry Potter's J.K. Rowling.
His entertaining, educating, and empowering style is made possible by his revolutionary video-storytelling capability. Qualman is the chairman of Equalman Studios which has produced film and animation projects for the likes of Disney, Cartier, IBM, and many other global brands. His business books are used in over 200 universities and have been translated into 8 languages. He has received an honorary doctorate for his groundbreaking work. Qualman was formerly a sitting professor at Harvard & MIT’s edX labs. NYU Stern signified Qualman is to digital leadership what Deming is to quality and Drucker is to management.
Sought-After Keynote Speaker on Change, Communication and Leadership.
Born in Australia and now residing in Vancouver, Canada, leadership expert, Michelle Ray is an award-winning speaker and founder of the Lead Yourself First Institute. Michelle began her career in the media industry with one of Australia’s leading broadcasting networks. She worked her way up the management ladder and was responsible for the sales revenues of 25 radio and television affiliate stations. She was subsequently hired by one of the world’s largest cinema advertising contractors to lead the company’s sales team and was also responsible for successfully generating record–breaking revenues during a severely depressed economic climate.
In addition to her corporate background, Michelle broadened her leadership experience during her tenure as a program director with Junior Achievement, an internationally renowned non-profit organization committed to educating future generations about business. She secured financial commitments and volunteer support from an array of corporations, facilitating enduring partnerships between youth, entrepreneurs and educators.
As an in-demand business conference speaker for the past twenty years, Michelle has delivered her powerful messages on leadership, change, accountability, communication and engaged workplaces to the “C-Suites” of global corporations, academia, diverse associations, government groups, as well as front-line staff. Her client list includes notable brands such as Proctor and Gamble, Blue Cross Blue Shield, Shell, Xerox, PayPal, Qantas Airways, Price Waterhouse Coopers, Playboy Enterprises and the Federal Bureau of Investigation. Having addressed thousands of audiences across five continents, Michelle’s combination of wit, masterful humor, practical content and an engaging, interactive style resonates with a diverse clientele seeking to inspire, educate and captivate the imagination of their leaders and teams.
Michelle is the author of Lead Yourself First! Indispensable Lessons in Business and in Life. She has appeared as a guest on numerous news and current affairs programs including CBC Radio, CTV, Global TV and was featured in esteemed publications such as Investor’s Business Daily, The National Post, Huffington Post, BC Business and Inc Magazine. Michelle is a regular contributor for the Globe and Mail’s Leadership Lab Column.
Why Michelle Ray can add value to your conference:
- Proven track record as a seasoned presenter at corporate and association meetings throughout North America as well as internationally since 1995
- Renowned business motivational speaker for numerous annual conferences and professional development events
- Qualified as a “Certified Speaking Professional”, the National Speakers Association’s highest – earned designation held by less than 10% of members
- From thousands of entries received, Michelle Ray reached the Top Ten Finals of “North America’s Next Greatest Speaker” Contest.
- Undertakes due diligence with in-depth research prior to every engagement
- Consistently engages audiences with humor, passion and a powerful message
- Delivers a return on investment with solid content; tailored for each client
Fred Reichheld is a Bain Fellow and founder of Bain & Company's Loyalty Practice, which helps companies achieve results through customer and employee loyalty. He is the creator of the Net Promoter system of management.
His work in the area of customer and employee retention has quantified the link between loyalty and profits. Fred's books, The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value (HBSP 1996); Loyalty Rules! How Today's Leaders Build Lasting Relationships (HBSP 2001), and The Ultimate Question: Driving Good Profits and True Growth (HBSP, 2006) have each become best sellers.
In his latest book, The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer Driven World (HBR Press-Sept. 2011), Fred reveals how NPS practitioners including Apple Retail, Philips, Schwab, Allianz, American Express, and Intuit, have utilized the Net Promoter System (NPS) to generate extraordinary results. He explains how NPS helps companies become truly customer-centric, unleashing profitable growth through systematically converting more customers into promoters and fewer into detractors.
Fred is a frequent speaker at major business forums and his work on loyalty has been widely covered in The Wall Street Journal, New York Times, Financial Times, Fortune, Business Week and The Economist. He is the author of eight Harvard Business Review articles on the subject of loyalty.
Consulting Magazine chose Fred as one of the "25 Most Influential Consultants" in its 2003 annual survey. According to The New York Times, "[He] put loyalty economics on the map."The Economist refers to him as the "high priest" of loyalty.
Reichheld graduated with Honors both from Harvard College (B.A., 1974) and Harvard Business School (M.B.A., 1978).
Best-Selling Author, and Life-Changing Change and Motivational Speaker
Mel Robbins is a serial entrepreneur, best-selling author, internationally recognized social media & change influencer, and one of the most sought-after motivational speakers in the world. From rooms full of executives and key stakeholders in companies to arenas of franchisee owners, every audience will receive Mel’s message in a highly customized, interactive, and hyper-engaging way. Every event is very different from the next, and each speech is tailored to send your audience into the world with actionable tools, confidence, and the power to fully step into the leaders, collaborators, closers and communicators your company strives to create.
Her digital platform inspires more than a million people each day with transformative videos, articles, positive psychology research, and inspiring content. Mel’s latest book, The 5 Second Rule, has been translated into 36 languages, was 2017's #1 audio book in the world, and is one of the top five most read books on Amazon. Her TEDx talk about change has more than 17 million views. In the fall of 2019, her brand new daytime syndicated talk show, The Mel Robbins Show, is going to be airing five days a week on TV nationwide.
Mel’s media company, The Confidence Project, Inc., produces personal development programming and on-line courses for her global student body and corporate partners - taken by more than 50,000 people a year.
On stage, Mel is a riveting, fun, and unforgettable speaker - teaching audiences a wide range of science-backed strategies with life-changing impact. Mel has spoken to executives at some of the world’s leading brands, including Microsoft, JP Morgan Chase, Optum, Cisco, and AT&T. She was also an award-winning opinion columnist and legal analyst for CNN and a Dr. Oz Healthline Expert.
A graduate of Dartmouth College and Boston College Law School, Mel is married, a mother of three and lives in the Boston area, but remains a Midwesterner at heart.
As an expert in teamwork, leadership, and emotional intelligence, Mike Robbins delivers keynotes and seminars that empower people, teams, and organizations to work together effectively and be more successful. He has inspired tens of thousands of people around the world to reach new levels of awareness and productivity, both personally and professionally. Through his speeches, seminars, and writing, Mike teaches people important techniques that allow them to be more grateful, appreciative, and authentic with others and themselves.
Mike Robbins is the author of three books, Focus on the Good Stuff, Be Yourself Everyone Else is Already Taken, and Nothing Changes Until You Do, which have been translated into fourteen different languages.
His clients include some of the top organizations and institutions in the world, such as: Google, Wells Fargo, Microsoft, Charles Schwab, Twitter, and many others.
He has been featured on ABC News, the Oprah radio network, in Forbes, the Washington Post, the Wall Street Journal, and many others. Since 2008 he has been a regular contributor to the Huffington Post. Mike is the host of his own radio show, “Nothing Changes Until You Do,” on Hay House Radio.
Prior to his speaking, writing, and consulting career, Mike was drafted by the New York Yankees out of high school. He turned the Yankees down and instead chose to play baseball at Stanford University, where he pitched in the College World Series. He was drafted by the Kansas City Royals out of Stanford and played three seasons of professional baseball with the Royals organization before arm injuries ended his playing career while still in the minor leagues.
After his athletic career was cut short by injuries, Mike worked in sales and business development for two Internet start-ups. When the dot-com bubble burst in 2000 and he was laid off, it allowed him to follow a deeper passion – empowering and inspiring people – and opened the door for him to start working full time as a speaker, author, and coach.
In addition to earning a degree from Stanford in American Studies with a specialization in race and ethnicity, Mike has continued to educate himself. He has extensively studied many disciplines of both personal and professional development, and received training from the Coaches Training Institute.
David Rock is a keynote speaker and the founder and CEO of Results Coaching Systems (RCS), which has operations in 15 countries across the globe. In his capacity as CEO, David works with Fortune 500 clients specializing in embedding internal coaching capacity within organizations to develop leadership, retain talent, turn managers into coaches, improve performance, and change culture.
David is one of the thought leaders in the global coaching profession. The integrated coaching system he developed in the mid-90's has been taught to over 10,000 professionals in more than fifteen countries.
He is the author of Personal Best, Quiet Leadership and Coaching with the Brain in Mind and Your Brain at Work released in October 2009.
In 2004, David founded the brain-based approach to coaching, which has gathered momentum as a theory base for coaching ever since. In collaboration with several leading neuroscientists, David is working to explain the neural basis of issues like self-awareness, reflection, insight and accountability.
In 2006 he co-authored a feature article in strategy business magazine with neuroscientist Dr Jeffrey Schwartz, called 'The Neuroscience of Leadership', the most downloaded article of the year at the magazine. In September 2006 CIO magazine ran a cover story featuring David and Jeff's work called 'The new science of change'. His paper 'Managing with the Brain in Mind' was the most downloaded of 2009 at Strategy & Business.
In late 2006, David founded the NeuroLeadership Institute and Summit, a global initiative bringing neuroscientists and leadership experts together to build a new science of leadership development. The Institute is now a worldwide network of researchers and practitioners building a new body of knowledge.
David is on the advisory board at CIMBA business school, and a guest lecturer at universities in 5 countries including at Oxford University Said Business School.
Former UPS Executive & Inspiring Speaker on Customer Service and Leadership
Rocky Romanella pulls in audiences with real life stories from an illustrious career spanning nearly 40 years at one of the most recognized and admired brands in the world, UPS, and later as CEO & Director for UniTek Global Services, a mid-cap telecommunications solution company. Having led record sales efforts, rapidly building brands and managing teams through difficult restructuring events and developing a culture needed to integrate past acquisitions, he inspires audiences to create a unified company with one vision.
An expert in cultural integration, operations and engineering, while in executive roles Rocky successfully launched one of the largest re-branding initiatives in franchising history, The UPS Store, which revolutionized the $9 billion retail shipping and business services market. In addition to leading the global strategy of all U.S. and international retail channels, he was an integral part of the integration of many acquisitions, which became UPS Supply Chain Solutions with responsibilities in the U.S., Canada, Mexico, Latin America and South America and led UPS's entry into the healthcare industry as part of their supply chain logistics strategy. His responsibilities have also included overseeing nearly 72,000 employees throughout nine states. Rocky has experience in all facets of the UPS business operations.
For over three decades, Romanella held various management positions including hub and package operations and industrial engineering. He led project teams on numerous special assignments to develop customer solutions tools and processes for improving operational inefficiencies and was instrumental in generating revenue growth for UPS Supply Chain Solutions in North and South America. He is a winner of the UPS Chairman's Award for Excellence.
His book was released in March 2017, "Tighten The Lug Nuts: The Principles of Balanced Leadership." Rocky uses his over forty years of experience in supply chain, logistics and transportation, retail, sales and operational management at UPS, and his CEO and Director roles, to explore the ways a true leader can add value as a trusted advisor, mentor, and visionary who uses a process approach to lead the organization and its people to new levels of success. In an engaging, personal, and witty style, Rocky Romanella details how leaders must make their three major constituents equal priority by actively listening to their needs and building strong relationships.
Nationwide Thought Leader on Human Behavior, Change, Motivation and Leadership
Dr. Michelle Rozen is an exceptional leadership through CHANGE expert, a featured expert on NBC, ABC, FOX News and a Huffington Post contributor on issues related to leadership, change, motivation and how the human mind works when it comes to becoming exceptional in every area of our lives, personally and professionally. Dr. Rozen’s expertise and passion are change management and motivation. She is one of the is one of the most booked female change management motivational speakers nationwide, as well as internationally. Dr. Rozen is NYC based and holds a Masters and a PhD in Psychology.
Dr. Rozen speaks to the audience from personal experience. Years ago, unhappy with her job, life and future, she decided to Hit the Change Button, embarking on a journey to achieve her goals. After achieving her PhD in Psychology, it became Dr. Rozen’s purpose and passion to help others.
Dr. Rozen bases her practical, down to earth approach on the most up-to-date science with real life applications, and speaks at her keynotes, training events and seminars about the power to Hit the Change Button and how the mind works when it comes to motivation, leadership and change.
Dr. Rozen’s talks, books and seminars are REAL, uplifting and engaging. She is humorous, she is engaging and she is all about real strategies to change our lives, accomplish our goals and become the best version of ourselves, personally and professionally, in a rapidly changing world.
Editor-in-Chief of Fast Company & Inspiring Speaker on the Future of Business
Robert Safian is one of the most sought after speakers, moderators and interviewers in modern business by chronicling thousands of odds-defying organizations and leaders, getting inside access to their secrets of success. He synthesizes their lessons into insightful and thoroughly entertaining presentations filled with compelling storytelling.
Robert Safian is Editor-in-Chief and Managing Director of the influential, award-winning business magazine Fast Company, the world's leading progressive business media brand, with a unique editorial focus on innovation, technology and leadership. Under Safian's leadership, Fast Company has received numerous accolades, including the highly coveted National Magazine Award for Magazine of the Year in 2014. Named Editor of the Year by Adweek in 2009, Safian has also served as an executive editor for Time and Fortune and headed Money as its chief editor for six years.
Safian has emerged as a leading voice in the Innovation Economy, propelled by a reputation for near-clairvoyant prediction. He was the first editor to put Facebook's Mark Zuckerberg on a magazine cover and covered Airbnb, Netflix and Uber long before they were household names. Whether assessing a startup in Detroit or the tech scene in Palo Alto, an innovator in Shanghai or an iconoclast in Cape Town, Safian is constantly translating what is cutting-edge to the mainstream. By presenting stories of the people behind innovative business thinking, he provides hope to millions of talented professionals, entrepreneurs and leaders that meaningful change is possible.
Safian stewards several of the most groundbreaking business gatherings, including The Innovation Festival in New York City and the Creativity-Counter Conference in Los Angeles. He has conducted onstage interviews with many of the world's most intriguing leaders including Serena Williams, Chelsea Clinton, Princess Reema Bint Bandour of Saudi Arabia, Dwayne "The Rock" Johnson, Sarah Jessica Parker and the CEOs of Pepsico, Chobani, Pixar, Nike, Under Armour, J Crew, Warby Parker and more. He has been a keynote presenter at events ranging from SxSW Interactive to the United Nation's Global Accelerators Council, the National Retail Federation's "Big Show" to the Cannes Lions Advertising Festival. He is a frequent guest on CBS, CNN, CNBC, MSNBC and other TV networks.
In addition to all of Safian's wide experiences, pool of knowledge, and deft storytelling skills, he is also warm, approachable, and an expert at working with event organizers to personalize his presentations for each audience.
Speaker and Author of 8 books on leadership development and team building.
Mark Sanborn is the president of Sanborn & Associates, Inc., an idea lab for leadership development. Leadershipgurus.net lists Mark as one of the top 30 leadership experts in the world.
In addition to his experience leading at a local and national level, he has written or co-authored eight books and is the author of more than two dozen videos and audio training programs on leadership, change, teamwork, and customer service. He has presented over 2400 speeches and seminars in every state and a dozen countries.
Mark is a member of the prestigious Speakers Roundtable, 20 of the top speakers in the world today. Mark holds the Certified Speaking Professional (CSP) from the National Speakers Association and is a member of the Speaker Hall of Fame (CPAE).
Mark's book, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary is an international bestseller and was on the New York Times, Business Week and Wall Street Journal bestseller lists. His latest books include You Don't Need a Title to be a Leader: How Anyone, Anywhere Can Make a Positive Difference, The Encore Effect: How to Achieve Remarkable Performance in Anything You Do, and Up, Down or Sideways: How to Succeed When Times are Good, Bad or In Between. Mark's newest book is a sequel to The Fred Factor called Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results. In Fred 2.0, Mark Sanborn brings new stories, illustrations and insights that you and your organization can use to create more customer loyalty, innovative products, services and experiences, and to deliver the kind of profitable results that are so elusive to many.
Mark is a past president of the National Speakers Association and winner of The Cavett, the highest honor bestowed by that organization. In 2007, Mark was awarded The Ambassador of Free Enterprise Award by Sales & Marketing Executives International.
Renowned Communication and Leadership Speaker, Author of The Likeability Factor.
Internet pioneer and best-selling author, Tim Sanders advises Fortune 500 executives on leadership, marketing, communication, and new media strategies to grow their business. He was an early stage member of Mark Cuban's broadcast.com. In 1999, broadcast.com was acquired by Yahoo, taking Tim with it, where he rose to the position of Chief Solutions Officer and named as its Leadership Coach. Since leaving Yahoo, Tim has consulted with dozens of companies involved in business to business, government and consumer industries.
His background is economics, psychology and debate, giving him a rare blend of stories and science to move audiences to action. For over a dozen conferences and meetings, he's the top rated speaker in its history. Tim has traveled the world delivering conference keynotes and training programs to leading companies, universities and government agencies, giving leaders actionable insights that improve their performance immediately. What sets Tim apart from other emotional intelligence (EQ) experts is his extensive level of pre-event research and keynote customization to align his keynote to the organization’s greatest challenges. Because of this, Time Magazine called him a
Tim is the author of five books, including the New York Times best seller Love Is The Killer App: How to Win Business & Influence Friends. His second book, The Likeability Factor was featured in major media from USA Today to The New York Times. His book, Today We Are Rich: Harnessing the Power of Total Confidence is an Inc. Magazine business bestseller. Tim's most recent book is Dealstorming: The Secret Weapon That Can Solve Your Toughest Challenges.
Founder, president and CEO of The Energy Project, leadership and management expert.
Tony Schwartz is founder, president and CEO of The Energy Project, a company that helps individuals and organizations fuel energy, engagement, focus and productivity by harnessing the science of high performance.
Tony's most recent book, Be Excellent at Anything: The Four Keys to Transforming the Way We Work and Live, was published in May 2010 and became an immediate New York Times and Wall Street Journal bestseller. His previous book, The Power of Full Engagement: Managing Energy Not Time, co-authored with Jim Loehr, spent four months on the New York Times bestseller list and has been translated into 28 languages.
Tony is a frequent contributor to the Harvard Business Review, and is one of HBR.org's most popular bloggers. His most recent HBR article, The Paradox of Productivity: How Sony Pictures Gets More Out of Employees By Demanding Less, was published in May, 2010. He also writes for numerous other publications, including the New York Times.
Beginning his career as a journalist, Tony has been a reporter for the New York Times, an editor at Newsweek, a staff writer at New York and Esquire, and a columnist for Fast Company. He also co-authored the #1 worldwide bestseller The Art of the Deal with Donald Trump, and wrote What Really Matters: Searching for Wisdom in America.
Tony has delivered keynotes to audiences around the world and has worked with leaders at dozens of organizations including Google, Sony, Ford, Barclays Capital, Wells Fargo, Ernst and Young, Intel, Oracle and Kraft, as well as the Los Angeles Police Department, the Cleveland Clinic and the National Security Agency.
Leadership Development Expert, Speaker and Author on Diversity
Rebecca Shambaugh is the founder and President of SHAMBAUGH Leadership, a global leadership development organization known for its best practices and innovative solutions for creating inclusion in today’s workplace. She is founder of Women in Leadership and Learning (WILL)—one of the first executive leadership development programs in the U.S. dedicated to the research, advancement, and retention of women leaders and executives— and is a regular contributor to Harvard Business Review.
Rebecca is known for her pioneering and compelling vision for a unified voice—one that includes men and women together creating a better place for organizations and their employees to thrive and succeed in today’s new world.
Rebecca’s message has resonated with so many audiences based on her provocative style and storytelling that challenges conventional wisdom, overturning assumptions about the business imperative for inclusive leadership. Through her engaging presentations, she helps companies and leaders disrupt old narratives that no longer align with the new world of leadership.
Rebecca has been showcased on CNBC, TED Talks, Fox News (New York), NPR, Washington Business, ABC, and numerous syndicated radio talk shows.
Global Managing Director of Achieveblue, Author and Speaker on Leadership and Talent Development
Dr. Linda Sharkey is a HR Executive and Business Strategist who is an internationally recognized author and expert on leadership development and talent management. Her primary focus is coaching and developing leaders and teams and driving talent and workforce planning initiatives that support productivity and company growth. She is Managing Director of Tomlin Sharkey Associates, a boutique consultancy focused on leadership, cultural and organizational transformation. She is a Founding Member of the Marshall Goldsmith Group a premier executive coaching organization. Linda is widely recognized as a no nonsense coach who helps great leaders get even greater results.
Linda was Chief Talent Office and VP of People Development for HP where she was responsible for executive development, succession planning, talent management, performance management, and workforce planning and organization improvement. Before joining HP she held Executive Human Resource positions at GE. She designed a high impact leadership development initiative named a best practice by Jack Welch.
Dr. Sharkey is a frequent speaker and widely published in the area of leadership and organization development, culture change and executive coaching. Her most recent book, which she co-authored , The Future-Proof Workplace: Six Strategies to Accelerate Talent Development, Reshape Your Culture and Succeed with Purpose, is your “survival guide” for the new (and often chaotic) reality of business. Winning with Transglobal Leadership: How to Develop Top Global Talent to Build World Class Organizations which she co-authored has been recognized as one of the top 30 business books for 2012 by Soundview. She has co-authored an acclaimed books on talent development and data analytics entitled Optimizing Talent: What Every Leader and Manager Needs to Know to Sustain the Ultimate Workforce and it's companion Optimizing Talent Workbook: Building an Unbeatable Talent Brand. Her clients include such companies as NetApp, Genetech, Bell Canada, Sodexo, Boeing, HCHS, Reckett Benckiser, Corning, Jones Lang LaSalle, PricewaterhouseCoopers, Lexis Nexis and Sun Products.
A neuroscientist by trade, Tali Sharot combines research in psychology, behavioral economics and neuroscience to reveal the forces that shape our decisions, beliefs and inaccurate expectations of the future and how those can be altered (or sustained).
Why do people discount bad news (a tendency that contributed to the 2008 financial downfall, enhances ill-preparedness in the face of disaster and reduced medical screenings)? Why do we have unrealistic expectations of the future (underestimating our chances of divorce and expecting our kids to be uniquely talented)? Why is it so difficult to change a decision after it is made?
Sharot, a visiting professor at MIT, is also an associate professor of Cognitive Neuroscience at University College London where she directs the Affective Brain Lab. Her team is dedicated to answering such questions with an aim at identifying ways to encourage behavioral change that enhance well-being.
Sharot is the author of The Optimism Bias: A Tour of the Irrationally Positive Brain; The Science of Optimism and The Influential Mind: What the Brain Reveals about Our Power to Change Others. She has been featured on CNN, MSNBC, The Science Channel, the Today show, the BBC and many publications around the world. Sharot also co-presented BBC’s Science Club (BBC 2). She wrote TIME magazine’s cover story The Science of Optimism (May, 2011) as well as cover stories for The Observer Review, The Guardian, The Washington Post Health Section and a New York Times Op-Ed (Major Delusions, 2011).
Sharot has given keynote addresses to a diverse collection of private and public companies/groups, including those in the field of insurance, financial management, marketing, gaming, social entrepreneurship, arts, health and safety, mental health and academia. She has also delivered many public talks including at TED 2012.
Founder of 'because I said I would', a humanitarian, social entrepreneur, leadership and TEDx Speaker
Alex Sheen is the founder of because I said I would, an international social movement and nonprofit dedicated to the betterment of humanity through promises made and kept. Sparked by a tragedy in his life, Alex created a concept called the Promise Card, and began mailing cards to anyone who requested them at no cost. Since 2012, over 9.81 MILLION Promise Cards have been distributed to over 153 countries. In 2013, Alex left his Corporate Strategy Lead position at a leading software company to dedicate himself entirely to the nonprofit.
Alex is author of the upcoming book “because I said I would,” due for release in January 2019.
Alex’s unique perspective on accountability, leadership, commitment, and self-control developed both from his responsibilities in leading a global effort about keeping promises and his personal experience fulfilling his own promises.
Alex’s personal promises include:
- Walking 245 miles across the entire state of Ohio in under 10 days to fulfill a promise to the three Cleveland women who were held captive for 10 years
- Volunteering at 52 different nonprofit organizations in a single year
- Promising children with cancer trips to Disneyland and personally delivering 100 tickets.
Alex’s work has been featured on CNN, ABC World News with Diane Sawyer, TODAY Show, Good Morning America, NPR, Fox News, Los Angeles Times, CBS Nightly News, and many other programs. He has been featured on the cover of Spirit Magazine, and honored as a Steve Harvey “Harvey’s Hero”. Alex’s efforts in social media have been featured in BuzzFeed’s annual “Most Important Viral Videos”, and his viral posts have made the #1 spot on the front page of Reddit.com over 10 times. As a nationally respected thought-leader who has been featured at multiple TEDx conferences, Alex has spoken at over 527 events since 2013.
Marilyn Sherman is a Front-Row Leadership expert, who inspires people to take charge of their career and life with dynamic keynotes and workshops that focus on three things: vision, goal achievement and having a ‘no-more excuses’ mindset. It’s time to get out of that rut, stop settling for mediocrity, and it’s certainly time to end workplace stagnation. Attendees of Marilyn’s programs gain clarity, increase their confidence, take control of their attitudes, and are motivated to stretch themselves in all aspects of their life.
Marilyn Sherman inspires people to get out of their comfort zone, overcome obstacles, elevate personal performance, and take a front-row seat in life. Her passion is helping people reach their true potential. For example, she inspires employees to go from an attitude of entitlement to an attitude of gratitude resulting in: better customer service, increased productivity, increased accountability for overcoming obstacles and less conflict in the workplace. She teaches people how going above and beyond truly makes a difference for others, as well as creating a positive impact in their own lives.
Marilyn's clients hire her to deliver a message of hope and inspiration that resonates with each individual, so everyone can leave her presentation with the tools and confidence to set and reach goals. Attendees are engaged and inspired to be accountable for their own success, which affects their results in leadership and sales.
In addition to being a popular motivational keynote speaker, Marilyn is also the author of three motivational career-focused books. In 2015, Marilyn was recognized as one of the Top 10 Motivational Keynote Speakers to hire (based on her content, presentation style, and value delivered to her audience). Marilyn is a graduate of Washington State University, and is a Certified Speaking Professional (CSP) – the highest earned designation in the speaking profession (with fewer than 10% of professional speakers earning this certification). Newly titled, Marilyn is a Council of Peers Award for Excellence (CPAE), Speaker Hall of Fame inductee.
Entrepreneur, Author and Speaker on Leadership, Accountability and Organizational Culture
Leadership keynote speaker, Sam Silverstein is one of the World's Top 30 Organizational Culture Professionals. This best-selling author on leadership, shows organizations how to innovate their culture, live their core values and inspire accountability throughout the entire operation.
As a former executive and business owner in manufacturing and distribution, Sam led a team of 175 employees. During his tenure, the company grew organically by 475% over 12 years, with total sales over $100 million attracting a Fortune 500 company to purchase the enterprise.
Today, Sam writes, speaks, and consults with organizations around the globe inspiring them to think differently, work with renewed purpose, and achieve record-breaking results. He works with entrepreneurs, multi-national companies, corporations, and government agencies to drive increased engagement and productivity.
The author of seven books including No More Excuses, No Matter What, Non-Negotiable, Making Accountable Decisions, and The Success Model, he is the founder of The Accountability Movement™, an organization focused on building powerful communities filled with like-minded people who know and live their values and honor their commitments. To that end, Sam hosts Accountability Roundtables™ inspiring and challenging the people in these communities to think differently.
Sam’s mission is to empower people to live accountable lives, transform the way they do business, and to thrive at extraordinary levels. By challenging leaders to shift priorities, cultivate an organizational culture, and inspire both individuals and teams to take ownership in fresh and results-producing ways -- he is helping companies dramatically increase productivity, profitability, and growth.
Originally from Atlanta, Sam has a Bachelor’s Degree in business from the University of Georgia and an MBA from Washington University. He is a Past President of the National Speakers Association. Sam is married with four children and currently resides in St. Louis, Missouri.
Bestselling Author of Little Bets: How Breakthrough Ideas Emerge from Small Discoveries, and Entrepreneur.
Peter Sims is a best-selling author and entrepreneur. His latest book is Little Bets: How Breakthrough Ideas Emerge from Small Discoveries, and he was the coauthor with Bill George of True North: Discover Your Authentic Leadership, the Wall Street Journal and BusinessWeek best-seller. He frequently speaks or advises at corporations, associations, and universities, including Google, Eli Lilly, Pixar, ConAgra, Gap Inc., Cisco Systems, Current TV, Amazon, and Stanford University. He speaks on leadership, innovation and entrepreneurship.
He has had a long collaboration with faculty at Stanford's Institute of Design (the d.school), a hub of creative thinking and doing, and received an M.B.A. from Stanford Business School where he established a popular class. Previously, he worked in venture capital with Summit Partners, where he had the opportunity to work with some of the world's most innovative entrepreneurs, including as part of the team that established Summit's European Office in London. He is a member of G.E.'s Innovation Advisory Panel, and is a Co-founder and Director of Fuse Corps, an innovative social venture that will enable America's most entrepreneurial leaders to work on year-long grassroots projects to tackle some of society's most pressing problems, such as within education, reporting directly to mayors, governors, and their senior staffs.
His articles have appeared in The New York Times, The Financial Times, Harvard Business Review, Mashable, strategy+business, Tech Crunch, and as an Expert blogger for Fast Company.
Entrepreneur, Best-Selling Author, and Sought After Speaker on Communication
Terri Sjodin is the Principal and Founder of Sjodin Communications. She is one of America’s most highly sought after female speakers who has trained and motivated thousands of people from all over the world. Her combination of academic communication theory, field research, and practical street sales experience - collected during thousands of coast-to-coast business presentations - cast Terri in the leading role of advising today’s professionals on becoming more polished, persuasive presenters and adapting to the changing marketplace.
Terri's unique specialization is advancing the persuasive presentation skills of professionals. She is the author of the national best-selling book, Small Message, Big Impact (Penguin/Portfolio), which hit the New York Times Hardcover Advice & Misc. best-seller list, Wall Street Journal Hardcover Business best-seller list, and USA Today Money best-seller list. She is also the author of the highly acclaimed book, Scrappy: A Little Book About Choosing to Play Big (Penguin Random House/Portfolio), and New Sales Speak – The 9 Biggest Sales Presentation Mistakes and How to Avoid Them (John Wiley & Sons).
Over 20+ years ago, Terri went into business for herself, building Sjodin Communications in Orange County, California from a spare room in her home. Today, Terri’s clients include an impressive list of Fortune 500 companies, industry associations, and academic conferences. Her consulting practice has taken her from her house, to the US House of Representatives, where she has served as a keynote speaker and/or consultant for the US House of Representatives GOP Retreats addressing approximately 235 Congressmen and Women. This has led to additional invitations to present and coach leadership on The Hill on multiple occasions.
In June of 2007, Terri was named one of the Top Five Women in Business by the Orange County Business Journal at the distinguished WIB awards. This award is presented in recognition of exceptional professional accomplishments, including business success, contributions to industry, and the Orange County community.
Beyond her success as an entrepreneur and author, Terri is a frequent guest on radio and television talk shows throughout the country appearing on The Today Show, Bloomberg, CNN, CNBC, and many major network affiliates from ABC, CBS, and NBC, FOX, cable and radio.
Terri graduated from San Diego State University with a Bachelors of Arts Degree in Speech Communication. Before forming her own company, Terri was a top sales producer with both The Achievement Group and Resource Dynamics.
Terri is a “high content” speaker – her approach is fresh, real-world, and her style is sassy and practical. Each presentation is loaded with street-worthy ideas, methods, and tips that men and women can use immediately to get results. Many consider Terri to be today’s sales professionals’ speech coach.
Best selling author, talent management expert, and social entrepreneur
Geoff is Chairman & Founder of ghSMART, a leadership consulting firm whose Credo begins, “We exist to help leaders amplify their positive impact on the world.” The firm was named one of the "world’s top firms" in Broderick’s The Art of Managing Professional Services, and was profiled in Atul Gawande’s The Checklist Manifesto, Tom Peters’ The Little Big Things, and George Anders’ The Rare Find. ghSMART is the subject of two Harvard Business School Cases, titled "ghSMART & Co.: Pioneering in Professional Services."
Geoff is co-author, with his colleague Randy Street, of the New York Times bestselling book Who: The A Method for Hiring. Shanghai Daily named Who a "Top 5 Business Book in China" and Canada's Globe and Mail named it the "#1 Best Business and Management Book of 2009." Geoff is author of the #1 Wall Street Journal bestseller Leadocracy: Hiring More Great Leaders (Like You) into Government, which won the 2013 IPPY Gold Medal for Best Business Book of the Year. In the 1990s, Geoff co-created the Topgrading brand for talent management.
As a social entrepreneur, Geoff is the Founder of two 501c3 not-for-profit organizations. SMARTKids Leadership Program™ provides a customized program of 10 years of leadership tutoring and a $100,000 scholarship to top students with leadership potential from low?income communities. Second, The Leaders Initiative™ seeks to elevate humanity by identifying, developing, and deploying society's greatest leaders into government. Geoff and his ghSMART colleagues volunteer as leadership advisors in the fields of education, public health, and government. Geoff has also served as Leadership Advisor and Chief Talent Officer for the State of Colorado, a 33,000+ employee, $24b organization.
Geoff earned a B.A. in Economics with Honors from Northwestern University, an M.A., and a Ph.D. in Psychology from Claremont Graduate University, where he was mentored by Peter F. Drucker. Geoff was elected to Sigma Xi, the honorary society for holders of doctoral degrees, and is a member of Young Presidents’ Organization (YPO).
Widely regarded as one of the Navy's most inspirational leaders, Rear Admiral Ray Smith has spoken extensively on his leadership experiences to a wide range of audiences including corporate, political, military, and civic leaders.
A Navy SEAL for almost 39 years, he achieved extraordinary success through focused, participatory leadership. During his four-year tenure as Commander of the 2300-men SEAL force, he raised personnel retention to a level three times the Navy average. As a Navy Captain, he led the Navy SEALs in Operation Desert Storm, conducting over 200 operations of strategic significance while incurring no casualties. Earlier in his career, Admiral Smith directed Navy SEAL training, generally considered to be the most challenging military training in the world.
Admiral Smith has been recognized in Newsweek, Fortune, Reader's Digest, and on the Discovery Channel, the History Channel, and CBS This Morning. He published two highly successful Navy SEAL manuals, one on nutrition and one on fitness. He was awarded the California Distinguished Service Award while a member of the Governor's Council on Physical Fitness and Sports.
Admiral Smith holds a Master of Science degree in Physical Oceanography from the U.S. Naval Postgraduate School in Monterey, CA, and a Bachelor of Science degree from the U.S. Naval Academy in Annapolis, MD. Admiral Smith successfully completed the 350-mile Beast of the East Adventure Race in 1998 and 1999, finishing with his three Navy SEAL teammates in 9th place out of 34 teams.
Associate Professor at the Harvard Business School and Speaker on Leadership Development
Scott Snook is currently the MBA Class of 1958 Senior Lecturer of Business Administration at the Harvard Business School.
He graduated with honors from West Point earning the Royal Society of Arts Award for the most outstanding overall cadet in his class. Following graduation, he was commissioned in the US Army Corps of Engineers where he served with distinction in various command and staff positions for over 22 years, earning the rank of Colonel before retiring in 2002. He has led soldiers in combat. Among his military decorations are the Legion of Merit, Bronze Star, Purple Heart, and Master Parachutist badge.
He has an MBA from the Harvard Business School, where he graduated with High Distinction as a Baker Scholar. Dr. Snook earned h is Ph.D. from Harvard University in Organizational Behavior winning the Sage-Louis Pondy Best Dissertation Award from the Academy of Management for his study of the Friendly Fire Shootdown in Northern Iraq. Until July of 2002, Colonel Snook served as an Academy Professor in the Behavioral Sciences and Leadership Department at the United States Military Academy. He also directed West Point's Center for Leadership and Organizations Research as well as its joint Master's Program in Leader Development. He is the primary author of West Point's Cadet Leader Development System - the Academy's philosophy on how to develop leaders of character for the Nation. Professor Snook's book Friendly Fire was selected by the Academy of Management to receive the 2002 Terry Award as the most influential book on managerial thinking published during the past two years. He has also co-authored a book that explores the role of "common sense" in leadership titled, Practical Intelligence in Everyday Life, available from Cambridge University Press (2000). He most recently co-edited The Handbook for Teaching Leadership: Knowing, Doing, and Being available from SAGE Publications (2011). Professor Snook has shared his leadership insights in formal executive education programs at Harvard and with numerous corporate audiences around the world.
Professor Snook's research and consulting activities have been in the areas of leadership, leader development, change management, organizational systems and failure, and culture. He currently lives in Concord, Massachusetts with his wife Kathleen and their five children.
Disney University Teaching Alum and Speaker on Creating Magical Customer Experiences
Dennis Snow's customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today.
He began his Disney career in 1979 as a front-line attractions operator. As he advanced through the company, Dennis managed various operating areas throughout the park, learning and applying the skills it takes to run a world-class, service-driven organization.
Dennis launched a division of the Disney Institute responsible for consulting with some of the world's largest companies including ExxonMobil, AT&T, General Motors and Coca Cola. During this time, he presented to audiences in diverse locations around the world, such as South Africa, Australia, Mexico, England and Argentina. This division quickly became the fastest growing venture of the Disney Institute and experienced repeat business of nearly 100%.
He also spent several years with the Disney University, teaching corporate philosophy and business practices to cast members and the leadership team. While there, he coordinated the Disney Traditions program which is universally recognized as a benchmark in corporate training. In his last year with Walt Disney World, Dennis' leadership performance was ranked in the top 3% of the company's leadership team.
Today, Dennis is a full-time speaker, trainer and consultant who helps organizations achieve goals related to customer service, employee development and leadership. Some of his clients include American Express, Johns Hopkins Medicine, ExxonMobil, and Nationwide.
His articles appear in a number of industry publications and he is a featured guest expert on customer service, on several business news-talk radio shows. He is the author of the book, Unleashing Excellence: The Complete Guide to Ultimate Customer Service, which has been used in organizations around the world as a blueprint for organizational excellence. His newest book has just been released, titled, Lessons From the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life.
Leadership consultant and speaker on driving success through communication and relationships.
Tommy Spaulding is President of the Spaulding Companies Corporation, a national leadership development, speaking, training, consulting, and executive coaching organization. A world-renowned speaker on leadership, Tommy Spaulding has spoken to hundreds of organizations, associations, educational institutions, and corporations around the globe. His first book, It’s Not Just Who You Know :Transform Your Life and Your Organization by Turning Colleagues and Contacts into Lasting, Genuine Relationships, published by Random House in 2010, is a New York Times, Wall Street Journal and USA Today national bestseller.
Tommy’s new book, The Heart-Led Leader: How Living and Leading from the Heart Will Change Your Organization and Your Life, published by Penguin Random House in October, 2015 is a New York Times and #1 Wall Street Journal national bestseller. In The Heart-Led Leader, Spaulding discusses the 18 Inch Journey which is the distance from your head to your heart.
Spaulding rose to become the youngest president and CEO of the world-renowned leadership organization, Up with People (2005-2008). Up with People is a global education organization which aims to bring the world together through service and music. The unique combination of international travel, service learning, leadership development and performing arts offers students an unparalleled experience and a pathway to make a difference in the world, one community at a time.
In 2000, Tommy Spaulding founded Leader’s Challenge, which grew to become the largest high school civic and leadership program in the state of Colorado. He is also the founder & president of the National Leadership Academy, a leading national non-profit leadership development organization. Previously, Spaulding was the Business Partner Sales Manager at IBM/Lotus Development and a member of the Japan Exchange and Teaching (JET) program.
Spaulding received a BA in Political Science from East Carolina University (1992); an MBA from Bond University in Australia (1998), where he was a Rotary Ambassadorial Scholar; and an MA in Non- Profit Management from Regis University (2005). In 2007, Spaulding received an Honorary PhD in Humanities from the Art Institute of Colorado. In 2002, he received the Denver Business Journal’s “Forty under 40 Award.”
In 2006, Spaulding was awarded East Carolina University’s “Outstanding Alumni Award,” the highest distinction awarded to an alumnus of the university. In 2009, he was appointed the university’s first “Leader in Residence.” In September 2012, Spaulding was named by Meetings & Conventions Magazine as one of the Best Keynote Speakers in the nation.
International Keynote Speaker and bestselling author of six books, Laura Stack, is an expert in Productivity and Performance. Her engaging personality,combined with nearly 25 years of experience helping organizations achieve RESULTS have made her one of the most sought after experts and keynote speakers in her field. Funny, engaging, and full of real life strategies that work, Laura will change mindsets and attitudes so your team can maximize its productivity. Increase market share. Strengthen performance. Foster better leaders. Increase sales. And get the job done right!
Laura has been featured in the New York Times, USA Today, the Wall Street Journal, Entrepreneur, and Forbes magazine and has been a spokesperson for Microsoft, Dannon, belVita, 3M, Skillsoft, Office Depot, Day-Timer, Fel-lowes, and Xerox. Her client list includes top Fortune 500 companies, including Starbucks, Wal-Mart, Aramark, Bank of America, GM, Wells Fargo, and Time Warner, plus government agencies such the United States Air Force Academy, the Census Bureau, the U.S. Senate, and even the IRS. Her books have been published and translated in over 20 countries. Her audiences Love her as much for her energy as they do the solutions she presents.
Michelle Stacy is a senior leader with the consistent ability to run and scale businesses, and a commitment to creating world class cultures by developing and articulating a clear vision that ignites the organization to deliver innovation, drives P&L focused top line growth, and builds powerful global brand franchises. She creates forward thinking vision and executable plans that have driven strong growth at Gillette, P&G and Keurig by leveraging the combination of new product innovation, acquisition, ecommerce/social media, brand building, and overall excellence in marketing and sales execution. Of tremendous value has been her operational expertise across all functional areas including manufacturing, R&D, procurement, distribution and IT, and her ability to create a positive and focused culture that delivers both financial results and a commitment to a higher purpose.
Michelle is currently on the Board of Directors of iRobot Corp, Tervis Tumbler Company and Young Innovations Inc.; a Director Advisor to The Cambridge Group (a AC Nielson Company); the Expert in Resident at the Harvard Innovation Lab and is a professional speaker on leadership, innovation and Women’s Leadership.
In her previous position, Michelle was President of KEURIG, INC., a $2 billion division of Keurig Green Mountain [NASDAQ: GMCR], where she had full P&L leadership with direct reports in all functional areas, and directed marketing and operations of all products across all sales channels, including management of the business partnership network. During her five year tenure, Keurig's single serve coffee system grew from 2+ to 16+ Million installed households delivering a CAGR of 61% in net sales and 74% in operating income and propelling total GMCR sales from $493 million in revenue in 2008 to $4.3 Billion revenue for FY 2013. Her commitment to leadership, sustainability, and culture resulted in Keurig being elected to the top 10 places to work in Massachusetts two times.
Prior to joining Keurig, Michelle had a successful 25 year career with GILLETTE including the PROCTER & GAMBLE acquisition of Gillette in 2005. In her last role at P&G, she was Vice President & General Manager Global Profession - Oral Care where she directed the Global Professional activities for the Crest and Oral-B brands, led 700 people in 70+ countries, oversaw $220MM in net sales, delivered over $20MM in cost reduction and integration efficiency, and created a highly efficient global organization structure. Her previous positions at Gillette included Vice President, Global Business Management-Oral-B, Profession and Kids Oral Care, leading the global management and development of the kids business and the B2B Professional business; and Vice President, Global Business Management – Manual Oral Care, overseeing global business planning focused on product development and international market expansion including the launch of Oral-B Pulsar.
Previous leadership roles at Gillette included Vice President, Global Business Management-Stationery Products Division at Parker & Waterman, providing global general management and new product innovation, and participating in the divestiture team negotiating the Rubbermaid acquisition in 2000; Vice President of Marketing, Grooming and Personal Care with net sales >$1.4 Billion, including the Launch of Gillette Mach3 in the USA.
Michelle started her career in product management at CLAIROL and RICHARDSON-VICKS. She received her Masters in Management from J. L. Kellogg Graduate School of Management at Northwestern University, her B.S. from Dartmouth College.
Michael Staver is the CEO of The Staver Group. Together with his colleagues of professional development consultants, he provides keynote presentations, consulting programs and workshops. He also conducts executive coaching sessions that inject courage and authenticity into leadership. The most courageous leaders look to Michael Staver for the inspiration and strategies they need to fight the battles they face. Michael Staver helps every member of your team achieve amazing results in leadership, sales, customer experience AND communication. With a master's degree in counseling psychology and a bachelor's degree in business administration, he understands the importance of results and can assist your organization in the successful pursuit of its objectives.
Michael's commitment to his clients is evident in the content and delivery of his message. His message is centered on his fundamental belief that each person and every organization has the potential to achieve outstanding results. Michael has an uncanny ability to make the most complex ideas simple and memorable. His sense of humor, depth of knowledge, and caring attitude, will keep your attendees engaged from start to finish.
Michael's work has appeared in The Washington Post, USA Today, and Training & Development Magazine, to name a few. He has produced numerous books, CDs and other tools that help organizations thrive, including Motivational Leaders: Strategies and Wisdom from America's Top Professional Motivators, Do You Know How to Shut Up? and his latest book Leadership Isn't for Cowards
Curt Steinhorst is the bestselling author of Can I Have Your Attention? Inspiring Better Work Habits, Focusing Your Team, and Getting Stuff Done in the Constantly Connected Workplace. He is on a mission to rescue us from our distracted selves. After years studying the impact of tech on human behavior, Curt founded Focuswise, a consultancy that equips organizations to overcome the distinct challenges of the constantly-connected workplace.
Diagnosed with ADD as a child, Curt knows intimately the challenges companies face to keep the attention of today’s distracted workforce and customer. He has coached executives, TV personalities, and well-known professional athletes on how to effectively communicate and create focus when they speak to audiences, lead their employees, and engage their customers.
Curt’s unique insight and entertaining speaking style has captured the attention of audiences worldwide. He speaks more than seventy-five times a year to organizations that include everyone from global leadership associations and nonprofits to Fortune 100 companies.
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