Making the Speaking Business More Customer Focused

Jeffrey Gitomer Speaker

Jeffrey Gitomer

Author of The New York Times bestsellers The Sales Bible and The Little Red Book of Selling, Jeffrey offers expert advice on understanding your customers and increasing your sales

 About

Jeffrey Gitomer is a creative, on-the-edge, writer and speaker whose expertise on sales, customer loyalty, and personal development is world renowned. He is known for presentations, seminars and keynote addresses that are funny, insightful, and in your face. Jeffrey gives audiences information they can take out in the street one minute after the seminar is over and turn it into money. 

Jeffrey Gitomer is the author of The New York Times best sellers The Sales Bible, The Little Red Book of Selling, The Little Black Book of Connections, and The Little Gold Book of YES! Attitude. Most of his books have been number one best sellers on Amazon.com and have appeared on major best-seller lists more than 500 times and have sold millions of copies worldwide.

Jeffrey gives public and corporate seminars, runs annual sales meetings, and conducts live and virtual training programs on selling, YES! Attitude, trust, customer loyalty, and personal development. His customers include Coca-Cola, US Foodservice, Caterpillar, BMW, Verizon, MacGregor Golf, Hilton, General Motors, Enterprise Rent-A-Car, AmeriPride, NCR, IBM, Comcast Cable, Time Warner, Liberty Mutual, Principal Financial, Wells Fargo Bank, BlueCross BlueShield, Carlsberg, Mutual of Omaha, AC Neilsen, Northwestern Mutual, Church Mutual Insurance, MetLife, Sports Authority, GlaxoSmithKline, The New York Post, and hundreds of others.

Jeffrey's syndicated column, Sales Moves, appears in scores of business journals and newspapers in the United States and Europe, and is read by more than four million people every week. His WOW website, Gitomer.com, gets thousands of hits per week from readers and seminar attendees. His state-of-the-art presence on the web and e-commerce ability has set the standard among peers, and has won huge praise and acceptance from customers.

Amanda Gore Speaker

Amanda Gore

CEO of The Joy Project, Communication & Performance Expert, Author and Huffington Post Columnist

 About

Amanda Gore is a communications and performance expert who believes success in business is always about feelings. The way we feel about a product, organization, customer or person influences how we behave - and informs our decisions about how we spend, or how we conduct business. Facts, targets and figures don’t change behaviours - touching hearts, feelings and stories do.

Amanda is on point, and devoted to presenting the most reputable research available for professionals - salespeople, nurses, teachers - and anyone reaching for excellence in their work. Her material is backed by the latest findings in neuroscience, epigenetics, emotional intelligence, and positive psychology that are proven to reap huge rewards for your business.

Amanda understands that getting down to business isn’t all about targets and optimizing click-throughs. The heart and profit center of every business is about how people think, and consequently, feel about themselves; and how they make others feel. How we feel about a personal or business relationship informs every part of our decision to invest with them. Amanda offers an abundance of use-it-now tools to create deep, lasting relationships at every level - with family, customers, colleagues, and clients. Everyone leaves energized, enthusiastic and re-engaged!

Instead of delivering facts and research, her presentations break down the barriers that separate people in an invigorating, action-packed ride toward self-discovery - and gives them the tools to make real and lasting change – by getting real! For example, how is it that the most successful people and those who are average (or worse!) manage to get their results in exactly the same environment? The difference is mindset - looking honestly at yourself and choosing consciously.

She uses principles from positive psychology, epigenetics, neuroscience and emotional intelligence to deliver profound messages in stories that are funny. This teaches people to re-connect to the energy and emotional layers that really drive performance, innovation, relationships, engagement and creativity in their business  and personal life. Business today is about H2H. And it always has been, but we have forgotten it - Human2human!

Amanda makes your audiences happier - and gives them strategies that work on how to stay happier!

Amanda is one of 4 Australians inducted into the USA Speaker Hall of Fame. She works with small and large organizations around the globe, such as Flight Centre, McDonalds, Westpac, AMP, MDRT, CBA, Google, Remax, Disney, Hilton, The Direct Selling and many other associations, hospitals and schools to help them create cultures of joy and engagement and to bring the humanity back into their organizations.

Amanda’s action-packed, but scientifically based performances, offer an abundance of use-it-now tools to handle change and create deep, lasting relationships at every level - with customers, colleagues and family - leaving everyone feeling good about themselves, energized, enthusiastic and re-engaged!

Remember - Joy is the ultimate business fuel.

Bob Gray Speaker

Bob Gray

Entertaining and Humorous Speaker, Teaches How to Train Your Memory for Business

 About

Bob Gray is a recognized authority on memory systems who has spent the last twenty five years traveling the globe - entertaining and training corporations, governments and associations to adapt memory systems and communications for their particular needs. He has developed a series of sales-oriented personal development keynotes and workshops, which have been popular on six continents - as well as writing the best-selling book Right Brain Rapid Recall (currently available only in e-book format). Bob has also developed a new App called MemoryEdge - it's an invaluable tool for remembering the names, faces and important information of new clients, customers and acquaintances - even if you’ve only met them once! A must for any salesperson (downloadable from the AppStore).

Bob Gray discovered his first memory technique when he was seven. He was given a magic book that showed him how to remember a twenty-item list. Shortly thereafter he was called on to do the memory trick at family parties and gatherings. Encouraged and motivated by praise at home - he began to find that memory techniques could have a valuable role in other aspects of his life. With a little ingenuity, he adapted the memory trick to help him with his work at school. The reward was a significant rise in his grades.

Traveling and entertaining under the stage name of Backwards Bob the Memory Man - Bob demonstrates the unique abilities that have netted him a place in the Guinness Book of World Records. His many media credits include Ripley’s Believe It Or Not, The Steve Harvey Show, The Today Show, CBS News, and BBC One.

To date, Bob’s clients have included Wells Fargo, Ford, FedEx, GE, General Motors, Hilton Hotels, DuPont, and Great West Life - to name just a few.

Jill Griffin Speaker

Jill Griffin

Customer Loyalty Expert, Speaker and Author.

 About

Jill Griffin is an independent public board director, internationally-published, Harvard “Working Knowledge” author, and noted corporate advisor on customer loyalty.

Her customer loyalty video courses are featured on the training site, Lynda.com, which LinkedIn acquired in 2015 for $1.5 billion.

Jill holds her Bachelor of Science (Magna Cum Laude) and MBA degrees from the University of South Carolina Moore School of Business and is the recipient of the 2005 Distinguished Alumna Award and is a member of the Moore School’s Board of Trustees.

She served as chairwoman of VisitAustin.org for eight years helping attract conventions and visitors to the "Live Music Capital of the World.” In this capacity, Jill lead the marketing and sales division of the City of Austin. 

Launching her loyalty consulting firm in 1988, Jill saw early the trend toward customer and employee loyalty. Her first book, Customer Loyalty (1995, 1997, 2002), has been published in eight languages. Two awarding-winning books followed: Customer Winback (co-authored) and Taming the Search-and-Switch Customer

Jill’s fourth book, released in 2016, is Earn Your Seat on a Corporate Board:  7 Steps That Build Your Career, Elevate Your Leadership and Expand Your Influence.  Followed by Women Make Great Leaders: Real-World Lessons to Accelerate Your Climb (May 2017), and her most recent Follow These Leaders: Wisdom and Mentorship from the Voices of Success (Feb 2019).

Kindra Hall Speaker

Kindra Hall

Author, Speaker, Communication and Strategic Storytelling Expert

 About

Kindra Hall is President and Chief Storytelling Officer at Steller Collective, a consulting firm focused on the strategic application of storytelling to today’s communication challenges. Kindra is one of the most sought-after keynote speakers trusted by global brands to deliver presentations and trainings that inspire teams and individuals to better communicate the value of their company, their products - and their individuality through strategic storytelling.

Kindra is a former Director of Marketing and VP of Sales. She is a contributing editor to SUCCESS Magazine - and was guest faculty at the Harvard Medical School. Her book, Stories that Stick: How Storytelling can Captivate Customers, Influence Audiences and Transform Your Business debuted at #2 on the Wall Street Journal Best-seller List and Forbes said it “may be the most valuable business book you read." Kindra’s message spans all industries - and her clients include Facebook, Hilton Hotels, Tyson Foods, Target and Berkshire Hathaway amongst many others.

What began as a storytelling assignment in 5th grade, grew into a passion for not only telling stories, but a mastery for teaching others the methods and science of storytelling so they can better tell their own.

She was a National Champion storyteller (yes, they have those), a former member of the Board of Directors of the National Storytelling Network - and has her master’s degree in communications where she conducted original research studying the role of storytelling in defining and revealing organizational culture.

Regardless of the industry, Kindra has become a conference favourite for her clients. The blend of inspiration and education in her keynotes mean that audiences leave feeling excited - and equipped to finally put their stories to work in a tangible way.

Kindra lives in Manhattan with her husband, young son and daughter. When she is not traveling around the world speaking -  Kindra can usually be found at spin class or in Central Park with her family.

Chris Helder Speaker

Chris Helder

Best-selling Author and Speaker on Communications, the Power of Influence & Human Potential

 About

Chris Helder is a business communication genius and master storyteller whose presentations have radically transformed how thousands of people worldwide communicate with clients, customers, colleagues, staff and teams. He's been a professional speaker for 18 years having accomplished over 2,450 presentations across all corners of the globe.

His motivational, high energy, humour and value-adding performance will enhance any event that he is booked for. He is an expert in the areas of communication, sales, influence and mindset, human potential, change, leadership and mastering the face-to-face customer experience - and he relates to all generations.

Chris is the author of three best-selling books The Ultimate Book of Influence which has been published in five languages, Useful Belief is one of the highest selling Australian business books of all time and Cut The Noise about achieving better results with less guilt.

His global client list includes: Citibank, Merrill Lynch, Glaxo Smith Kline, Toyota, Mercedes Benz, Fuji Xerox, Levi’s, Realtor.com and Olympic Winter Institute of Australia.

Jason Hewlett Speaker

Jason Hewlett

“Promise Making & Promise Keeping” Hall of Fame Leadership Speaker

 About

Jason Hewlett has delivered thousands of presentations over 2 decades, and is the only speaker in the world teaching leadership in a performance of uncanny musical and comedy impressions - utilizing the legends of stage. The Promise: Become a Legendary Leader and Discover your Signature Moves is a keynote presentation that feels like a show - with proven processes and immediately implementable takeaways to transform your business and leadership skills.

Why set a goal when we can make a promise? Promises are no small things. They’re commitments. Game-changers. Life-transformers.

Your event attendees will learn how to:

  • Identify strengths, capacities, and potential - along with top 10 Attributes that will benefit their business leadership skills and create life-changing transformation at home
  • Clarify team leadership roles and develop powerful Signature Moves that positively expand every engagement and interaction both within the team - and in the real world with customers, clients and sales!
  • Magnify their understanding and belief that each of us has greatness within and a capacity to elevate everything in our wake with a Promise. To our organizations. Our communities. Our families and loved ones

Jason is author of the Facebook post entitled, “I Saw My Wife at Target Today”, which has been seen by more than 100 million people. A recent, and one of the youngest inductees in the prestigious Speaker Hall of Fame - his talks inspire leadership from the perspective of a Promise, while giving attendees an engaging, entertaining, and educational experience all in one.

With over 2,000 presentations for Fortune 500 companies and clients such as American Express, Delta Airlines, the Salt Lake Olympics, Experian, NuSkin, Younique, Coca~Cola and Wells Fargo, Jason Hewlett is your go-to solution for a keynote, entertainment and emcee.

A selection of Jason's accolades include being one of the youngest ever inducted with the CPAE Council of Peers Award for Excellence; he was invited to be part of a Middle East Tour in support of the US Military in Kuwait, Afghanistan & Africa; is author of Signature Moves: How To Stand Out In A Sit Down World; is recipient of the National Outstanding Eagle Scout Award from the Boy Scouts of America, awarded to only 800 men in the history of scouting (Jason has also earned the Eagle Award); and is recipient of the prestigious Star Award from the SCERA Center for the Arts.

Jason’s hobbies include hiking in the mountains, writing music, playing with his kids, and staring at his wife. His greatest accomplishments all live within the walls of his home. He is a husband to the
most beautiful woman in the world, Tami, and Dad to four incredible young children who serve as his inspiration and help deliver material for his presentations. As a family, the Hewlett’s donate over 20 hours per month in community service, volunteering, mentoring, outreach, and philanthropy to worthy causes in their home state of Utah.

Sally Hogshead Speaker

Sally Hogshead

Branding and innovation expert, author of Radical Careering, one of advertising’s most celebrated thinkers.

 About

Sally Hogshead is a Hall of Fame speaker, international author, and the world's leading expert on fascination. Growing up with the last name Hogshead would give anyone an unconventional point of view. After graduating from Duke University and starting in advertising, Sally was named the most successful junior copywriter of all time. At age 27 she opened her first agency, and went on to conquer the worlds of branding and marketing.

Over the past decade, Sally's research has uncovered surprising trends. In today's distracted world, people have a 9-second attention span. With only 9
seconds to communicate value, we must use our advantages to immediately break through. Sally teaches how to break through the distraction and competition by creating moments of intense focus.

When you fascinate a customer or employee, you create exciting moments of connection. Your listener is far more likely to remember and value you.

In her research, Sally has measured over 100,000 people to identify a scientific approach to personal branding.

A few findings in Sally's research:

  • Your personality uses identifiable patterns of persuasion
  • When you fascinate customers, they're more likely to trust and respect you
  • Fascinating brands can charge up to 4x more than commodity brands
  • Companies that fascinate employees have higher productivity
  • Women will spend more to be fascinating than they spend on food and clothes combined ($338/month)

Rather than measuring how you see the world, Sally measures how the world sees you.

Sally's first book was Radical Careering: 100 Truths to Jumpstart Your Job, Your Career, and Your Life. She toured the country as a spokesperson for CareerBuilder.com, teaching how to apply strengths at work.

Her next book, FASCINATE, was published around the globe, earning Sally a frequent spotlight in major media including Today Show and the New York Times. The press describes Sally as a marketing icon who has changed the face of North American advertising.

In 2013, HarperCollins will publish Sally's new book, How The World Sees You: From First Impressions to Lasting Value.

Few keynote speakers blend a research-based message with the high-energy delivery required to inspire big audiences. Sally is a 2012 recipient of the coveted
CPAE award for lifetime achievement in speaking excellence. Recent clients include Intel, Cisco, Million Dollar Round Table, GE, New York Life, YPO, and Intuit. Her audiences ranging from Fortune 500 CEOs to entrepreneurs in Saudi Arabia.

David Horsager Speaker

David Horsager

Author, Global Trust Expert, and Speaker on Leadership, Customer Service, Innovation and Sales

 About

David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, national best-selling author of The Trust Edge, inventor of the Enterprise Trust Index™, and director of one of the nation’s foremost trust studies: The Trust Outlook™.  David is a leading authority on leadership, customer service, innovation and sales.

His work has been featured in prominent publications such as Fast Company, Forbes, The Huffington Post and The Wall Street Journal. David has advised leaders and delivered life-changing presentations on six continents - with audiences ranging everywhere from FedEx, Toyota and global governments to the New York Yankees and the Department of Homeland Security.

Rich Horwath Speaker

Rich Horwath

Best-selling Author and Expert on Business Strategy

 About

Rich Horwath is the Founder and CEO of the Strategic Thinking Institute where he facilitates strategy sessions for executive leadership teams, coaches individual leaders to reach their strategic potential, and has helped more than 100,000 managers develop their strategic thinking skills through live workshops and virtual training.

He is a New York Times and Wall Street Journal best-selling author on strategic thinking, including the new groundbreaking strategy graphic novel, StrategyMan vs. The Anti-Strategy Squad: Using Strategic Thinking to Defeat Bad Strategy and Save Your Plan, which was awarded “Best Strategy Book of 2018” (Axiom Business Book Awards).

Rich is a former Chief Strategy Officer and professor of strategy and has appeared on ABC, NBC, CBS and FOX TV. He has developed more than 200 proprietary resources on strategic thinking and has served organizations such as ESPN, Google, and FedEx. His work has been featured in publications including Fast Company, Forbes, and the Harvard Business Review. Rich has been described by Chief Executive Magazine as “…the world’s foremost expert on strategic thinking.”

Shep Hyken Speaker

Shep Hyken

Expert on Creating A Customer Service Culture

 About

Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations.  He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession.

Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time and Be Amazing or Go Home. He is also the creator of The Customer Focus™, a customer service training program which helps clients develop a customer service culture and loyalty mindset. (Now available as an online/web-based training program!)

In 1983 Shep founded Shepard Presentations and since then has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees. Some of his clients include American Airlines, AAA, Anheuser-Busch, AT&T, AETNA, Abbott Laboratories, American Express – and that’s just a few of the A’s!

Nathan Jamail Speaker

Nathan Jamail

International Speaker, Expert and Best-Selling Author on Sales, Culture & Leadership

 About

For more than two decades Nathan Jamail has either been setting sales records, or helping and coaching leaders and organizations on how to build winning cultures as well as working to develop great leaders into great coaches. Nathan’s passion and enthusiasm is said to be felt in every one of his keynotes and workshops. Nathan understands the difficulties that many leaders face in balancing the job of running the business and developing employees. As a business leader in Corporate America and a small business owner for over 20 years, Nathan has a great deal of personal experience in the role of a leader and a coach.

Nathan is the author of three best-selling books, The Leadership Playbook, The Sales Leaders Playbook and the The Sales Professionals Playbook although he will tell you he is not a writer, rather a business leader that writes books for business leaders. Now available, Nathan's latest release (Career Press, Oct 2018) is Serve Up, Coach Down: Mastering the Middle and Both Sides of Leadership.

Many Fortune 100 companies will tell you that Nathan Jamail’s coaching principles and books have become the core of their business and leadership principles. Some of the companies Nathan has worked with are Cisco, Georgia Pacific, Transperfect, Enterprise, JQH Hotels, The U.S. Army, FedEx, Sprint and many more.

Ron Kaufman Speaker

Ron Kaufman

Motivational Speaker on Customer Service and Building a Service Culture

 About

For more than three decades, Ron Kaufman has helped companies on every continent build a culture of uplifting service that delivers outstanding business results year after year. Making transformation his mission, Ron is one of the world’s most sought-after educators, consultants, business thought-leaders and motivational keynote speakers on the topic of achieving superior service.

Any business can say the customer is king, and many spend a lot of time and money on incremental service improvement. But Ron understands the only reliable way for a company to achieve and maintain a competitive edge - is to build a culture that empowers every employee to surprise and delight customers and colleagues every day with truly uplifting service.

Ron has been featured in The Wall Street Journal, The New York Times, and USA Today. In 2019, GlobalGurus rated Ron the #1 customer service guru in the world.

Ron works with a successful clientele of government agencies and multinational corporations including Singapore Airlines, Xerox, Nokia Siemens, Marina Bay Sands and Changi Airport. He delivers powerful business insights and global best practices enabling organizations to gain a sustainable advantage through service.

Ron’s proprietary architecture for building an uplifting service culture is now available in one comprehensive volume, Uplifting Service. Finally, leaders at all levels have a blueprint for making uplifting service a part of everything they are and everything they do.

Find out why companies like Federal Express, Citibank, Singapore Airlines, Johnson & Johnson, Microsoft and ExxonMobil book Ron as keynote speaker for their most important company events.

Kevin Kelly Speaker

Kevin Kelly

International Speaker, Best-Selling Author and Creator of the “Xceptional Execution” Methodology

 About

Kevin Kelly is an internationally acclaimed Speaker, best-selling author and expert on Sales, Leadership, Storytelling and Execution. His focus is on moving organizations, large and small to Do!, to execute, and to move in the direction of their dreams and vision.

From the age of six, Kevin was selling in his family retail environment. Upon graduating with a Marketing degree, Kevin consistently broke sales records in each of the companies he worked for culminating in him being continuously head hunted. Finally in 1990 (after being offered a job by an Italian business man who couldn’t speak English) Kevin honoured his entrepreneurial DNA and set up his own company, Advanced Marketing. The company dedicated itself initially to increasing the sales of small and medium businesses in addition to exhaustively researching the area of personal and business potential.

In 1996, Kevin committed to writing a best-selling book on motivationHow? When You Don’t Know How” - sold 15,000 copies, an unparalleled feat for Ireland, and Kevin learned a very valuable lesson in terms of Doing and execution: knowledge may give you enough reasons not to act - but Do! it anyway and be prepared to end up in a place you recognize and accept as better than your starting point. This book became the foundation on which he built his international speaking career.

Since then he has written four more books, including the first ever graphic novel which aims to educate the next generation on the key skills of emotional intelligence.

His most recent book is the critically acclaimed “DO! The Pursuit of Xceptional Execution”, in which he uncovers the success strategies of the leaders of some of the most exciting start-ups on the planet. Tom Peters described it as “the book I would have loved to have written.”

Staying true to his Irish roots, Kevin is a master storyteller who has worked around the world with Fortune 500 companies and prestigious associations like the Million Dollar Round Table. He has consulted with some of the biggest brands on the planet, including Microsoft, for whom he developed a unique video series for their World Wide Partner Community.

Kevin’s keynotes consistently deliver an interactive conversation that engages, informs, inspires and empowers attendees with a toolbox of invaluable takeaways.  His consultancy projects are built on delivering results for you. You set the agenda, and Kevin works with you and your team to address your specific challenges and reach your stated goals.

In 2016, he created the first ever Speaker Summit in Ireland where six of his colleagues from around the globe taught potential and existing speakers the A-Z of the Speaking profession. This was followed with another first in 2017 – the first conference on Storytelling and Sales. Kevin is currently researching his new book on that topic and is also in consultations with VR/AR companies on how to share his knowledge in new ways.

Patrick Leroux Speaker

Patrick Leroux

Bilingual Expert on Motivation and Performance

 About

Successful entrepreneur and best selling author of nine books on sales and personal and professional development. Patrick Leroux helps his client to achieve more RESULTS THROUGH ACTION. Patrick’s presentations are offer solid, simple and original ideas and are renowned to be dynamic, funny, moving, and captivating.

Patrick challenges people to re-evaluate their own limitations, real or imagined, to take responsibility for their own lives, and to stop making excuses as to why they are not living-up to their true capacity. Storyteller extraordinaire, Patrick shares his expertise with warmth and amazing simplicity. His incredible energy level, humour and enthusiasm will compel your audience to take action on their goals, instill confidences, and ultimately increase productivity in your organization.

As an entrepreneur, Patrick has started 10 successful businesses and has been selected 5 times as a finalist at the Quebec Provincial Arista-Sun Life contest in the Young Professional / Independent Worker category. Patrick is also the founding president of the Montreal chapter (1998) of the Canadian Association of Professional Speakers (CAPS), a National board member of CAPS, and the author of nine books on the subject of sales, motivation and personal and professional development.

A bilingual speaker, his presentations are renowned to be dynamic, funny, moving, and captivating. In Canada and in the United States, Patrick has given more than 1500 presentations professionally to over 250 000 people. He speaks mostly at conferences and sales conventions, helping his participants step out of their comfort zone, realize their full inner potential, achieve the highest level of success in all aspects of their lives and most importantly get better RESULTS THROUGH ACTION.

Patrick has the magical ability to generate the desire and enthusiasm necessary to create measurable results that will last long after his presentation.

[Presentations are available in French and English.]

Greg Link Speaker

Greg Link

Speaker and advisor on trust, leadership and high performance, Author of The Speed of Trust

 About

Greg Link is a co-founder of FranklinCovey's Global Speed of Trust Practice, CoveyLink, and the former Covey Leadership Center. A recognized authority on leadership, trust, sales, marketing, and high performance, Link is a sought-after adviser and speaker. His authentic, engaging style endears him to audiences at all levels, from senior executives to the front lines. He is a "business expert who speaks," not a "speaker who theorizes."

Link, his business partner Stephen M. R. Covey, and the team at The Speed of Trust Practice equip people and organizations to transform toxic relationships, teams, and organizational cultures and to harness high trust as a performance multiplier. Link convincingly challenges the age-old assumption that trust is merely a soft, social virtue and demonstrates that it is a hard-edged economic driver - a learnable, measurable skill that makes organizations more profitable, people more promotable, and relationships more energizing.

As co-founder of the Covey Leadership Center, he orchestrated the strategy that led Dr. Stephen R. Covey's book, The 7 Habits of Highly Effective People, to become one of the two best-selling business books of the 20th century according to CEO Magazine, selling over 20 million copies in 38 languages. He created the marketing momentum that helped propel Covey Leadership Center from a start-up company to a $110-plus million-dollar enterprise with offices in 40 countries before merging with Franklin Quest from FranklinCovey.

He also led the Center's international publishing success, resulting in partnerships with more than 30 publishers worldwide. This included making publishing history in Japan, leading the strategy that sold over one million copies of a foreign-language translation, nonfiction business book, The 7 Habits of Highly Effective People, in Japanese. In addition, he was instrumental in formulating and executing one of the world's largest international business satellite broadcasts with partners Lessons in Leadership and Fortune magazine.

Link has taught The Seven Habits, Principle Centered Leadership, and The Speed of Trust and advised executives at numerous leading enterprises, including Hewlett-Packard, the U.S. Navy, Sony, Chevron, IBM, Microsoft, Boeing, and many other well-known organizations. He is a trusted confidante to CEOs and other senior leadership. His business acumen and experience as a successful, real-world executive inform his presentations and make them uniquely relevant to clients and convention audiences alike.

Link and business partner Stephen M. R. Covey recently co-authored a new book, Wall Street Journal bestseller Smart Trust: The Defining Skill That Transforms Managers Into Leaders.

Link resides with his wife, Annie, on a quiet stream in the shadows of the Utah Rockies in Alpine, Utah.

Weldon Long Speaker

Weldon Long

New York Times Best-selling Author and Motivational Speaker on Sales

 About

Weldon Long is a successful entrepreneur, sales expert and author of the New York Times best-seller, The Power of Consistency - Prosperity Mindset Training for Sales and Business Professionals. He is one of the nation's most powerful speakers and a driven motivator - who teaches the Sales and Prosperity Mindset philosophies that catapulted him from desperation and poverty to a life of wealth and prosperity.

At the age of 39, Weldon was living in a homeless shelter after having served 13 years in prison. A 9th-grade dropout and three-time convicted felon, he found himself broke and unable to find work. After 6 months of knocking on many doors, he landed a sales position - and quickly became one of the industry's top sales leaders. In 2004, he opened his own company - and in 2009 that company was selected by Inc. Magazine as one of the nation's fastest-growing privately held companies.

Weldon currently lives in Colorado with his wife and their two children.

Dr. Jeffrey  Magee Speaker

Dr. Jeffrey Magee

About Dr. Jeffrey Magee – Best-Selling Author and Speaker on Leadership & Performance-Driven Sales

 About

Dr. Jeffrey Magee brings over two decades of Leadership, Executive and Corporate Development expertise, with the last decade working in both the start-up to mature-growth market business sector and with differing State National Guard Adjutant Generals across America. Jeff has and does maintain long-term clients working with associations and organizations at the Board level and across the C-Suite. Beyond this, the importance of working with an organization's entire Human Capital platform from on-boarding, integration, and sustained engagement is critical for an organizations health blue-print.

Jeff is the author of more than 20 books, three college graduate management text books, four best-sellers, and is the Publisher of PERFORMANCE/P360 Magazine.

Understanding the reality of hard work ethics and drive from an early age, raised on a farm, Jeff started his first business at age 15 and sold it before going to college. By age 24, he was recognized by American Home Products a Fortune 500 company as its top salesman in the nation, while at the same time becoming the youngest certified sales instructor for the Dale Carnegie Sales Course. After experiencing downsizing in 1987, he went on to work as a sales associate for the nation’s largest educational and youth advertising/marketing firm, Target Marketing, and was promoted to Vice President of Sales and Chief Operating Officer within two years.

Jeff has been recognized as one of the “Ten Outstanding Young Americans” (TOYA) by the U.S. Junior Chamber of Commerce, and twice selected to represent the United States at the World Congress as a Leadership Speaker (Cannes, France and Vienna, Austria). The London Business Gazette has hailed Jeff as “An American Business Guru.” The former President George Bush and the U.S. Army National Guard recognized him with the high honor of the “Total Team Victory & Freedom Award.” However, more important than Magee’s credentials and accomplishments, he is market proven and here today to serve you.

Cam Marston Speaker

Cam Marston

Speaker on Generational Marketing, Communication and Different Generations in the Workplace.

 About

Cam Marston is the leading expert on the impact of generational change and its impact on leadership, the workplace and marketplace. As an author, columnist, blogger, and lecturer, he imparts a clear understanding of how generational demographics are changing the landscape of business. Marston and his firm, Generational Insights, have provided research and consultation on generational issues to hundreds of companies and professional groups, ranging from small businesses to multinational corporations - as well as major professional associations, for over 20 years.

Marston’s books, articles, columns, and blogs describe and analyze the major generations of our time:

  • Matures (born before 1946)
  • Baby Boomers, (born 1946-64)
  • Generation X (born 1965-79)
  • Millennials (born 1980-2000)
  • iGen (born 2000+)

He explains how their generational workplace and marketplace preferences affect every aspect of business, including recruiting and retention, organizational management and motivation, and sales and marketing.

His first book, Motivating The “What’s In It For Me?” Workforce (2005), explores the characteristics and motivations that each generation brings to the workforce - and suggests management tactics applicable to any business setting. His next book, Generational Insights (2010) is a guide to the best practices in managing generational issues. Generational Selling Tactics That Work (2011) is the first book-length study of generational approaches to sales and marketing. His short book The Gen-Savvy Financial Advisor (updated in 2017) is a must-read in the financial services industry.

Marston’s half-day training program, “Leading Multi-Generational Teams,” features the Gen-Flex® process which teaches leaders how to be flexible in their generational workplace preferences to get the best performance out of their teams. His short, online micro-videos for sales, recruiting, and management are designed to help managers and leaders understand the reason such generational disparities exist - and how to overcome them through specific sales and workforce tactics.

In 2018, Marston launched a regional radio show (also available as a podcast) called What’s Working with Cam Marston - with expert guests offering insights and opinions on the trends that are shaping today’s workplace and workforce.

Marston’s expertise has also been featured in the Wall Street Journal, The Economist, the Chicago Tribune, BusinessWeek, Fortune, Money, FastCompany and Forbes, as well as on Good Morning America, CNN International and the BBC. He writes a column for Investment Advisor, and has been a featured columnist in many trade journals. His blog at GenerationalInsights.com tracks the latest changes and developments in generational issues and demographics.

As a consultant, Marston has provided insight and advice to leadership at the nation’s most prominent corporations as well as multinational corporations including American Express, Fidelity, BASF, Nestle, Schlumberger, Merrill Lynch, Coca-Cola, Macy’s, Warner Brothers, ESPN, Qualcomm, RE/MAX and Eli Lilly. He has also offered presentations and consultations for the U.S. Department of Agriculture, the Internal Revenue Service, and the U.S. Army, as well as for major professional associations such as the American Bankers Association, the Financial Services Roundtable and the Million Dollar Roundtable.

Marston’s presentations are informative, engaging, and humorous. He offers concrete demographic research that is tailored to his audience - and he enlivens the data with anecdotes, tales from the real business world, attention-grabbing visuals, and quips that make the message memorable. Marston’s clients consistently report that his research makes his programs relevant and his presentation style makes them interesting and fun.

Marston’s insights and expertise are the products of over 20 years of research and consultation across a wide range of industries - as well as his own early-career background in corporate sales and research. He holds a Bachelor of Arts from Tulane University and is a native and resident of Mobile, Alabama.

Seth Mattison Speaker

Seth Mattison

Expert on The New World of Work and Leadership in The Digital Age

 About

Seth Mattison is an internationally renowned expert and author on workforce trends, generational dynamics, and business strategy. As Founder and Chief Movement Officer of Luminate Labs, Seth advises many of the world’s leading brand and organizations on the key shifts happening around talent management, change and innovation, leadership, and the future of work.

His ideas have been featured in such publications as The Wall St. Journal, Forbes, The Huffington Post, and The Globe and Mail and was recently named to the Editors’ Picks for Favorite Speakers of the year by MeetingsNet.

Over the past decade Seth has shared his insight with thousands of business leaders around the world and has received accolades from many of the worlds best brands including: MasterCard, Johnson and Johnson, IBM, The Dallas Cowboys, AT&T, PepsiCo, GE Energy, E&Y, Caterpillar, and The Walt Disney Company.

Scott McKain Speaker

Scott McKain

Dynamic speaker on sales and customer service.

 About

Scott McKain creates captivating presentations and bestselling books which clearly reveal how to create more compelling connections between you and your
customers
and how to stand out and move up, regardless of the economic climate in your industry. McKain's calling is business - and his passion is platform presentations. He is a unique combination of vast speaking experience and new, cutting-edge information. His presentations benefit from three decades of experience, combined with his innate talent for articulating successful ideas. McKain has spoken before and consulted for the world's most influential corporations. His keynote presentations help organizations conquer
change
and increase sales.

In today's Facebook/Twitter/social media world, a dissatisfied customer now has a platform to broadcast his or her opinions regarding your organization to the world instantaneously. In this environment, it's never been more important to understand and execute the steps necessary to create the ultimate customer experience. McKain is one of about 150 living members of the Professional Speakers Hall of Fame. He was also recently recognized by Social Media Marketing Magazine as one of the fifty most influential marketing authors on Twitter and GenJuice, a leading resource for emerging professionals, as one of the Top 25 people for Gen Y and Millennial leaders to follow on Twitter.

There are a myriad of choices in the marketplace for prospects and customers seeking the products and services of your industry. So, how does your organization - and the professionals who work with you - stand out from the plethora of competitors? In his book, Collapse of Distinction, McKain takes a revolutionary approach by showing how organizations and individual professionals create differentiation in the marketplace. Collapse of Distinction was named one of the Top 10 Business Books of the year by the Miami Herald, Huffington Post, and other major media outlets and reached the number one spot on Amazon.com's list of business bestsellers.

McKain is also the author of All Business Is Show Business and What Customers REALLY Want which received rave reviews and top charts rankings. Its groundbreaking examination of the Six Major Disconnections between Customers and Organizations has made a significant impact in the manner in which companies approach their client and prospect bases.

McKain has appeared multiple times as a commentator on FOX News to discuss business, politics, and American culture. In his earlier career as a broadcast journalist, two million people saw his commentaries each week on 80 television stations in the United States, Canada, and Australia. He has also been a news anchor for a CBS-TV affiliate in one of the nation's 25 largest markets.

McKain has been named as a Hoosier Hero in his home state because of his commitment to youth and philanthropy. He was selected by Arnold Schwarzenegger to be the emcee and speaker for the Great American Workout, held on the White House lawn with the President in the audience carried live on CNN and NBC's Today show. He also portrayed the villain in a film by internationally esteemed director Werner Herzog, acclaimed by critic Roger Ebert as one of the best movies ever made.

Tim Moore Speaker

Tim Moore

Member of Generational Insight and Marketing, Sales and Training Speaker

 About

Timothy Moore is an accomplished author and speaker with over three decades of experience in marketing, sales, and training. He is Editor of the magazine Carolina Business Connection and Director of Workforce Learning and Sales Development at the information technology consultancy WingSwept in North Carolina's Research Triangle region. He is also owner and principal of the sales consultancy Dancing Elephants.

Moore's experience in sales and training spans over thirty years and numerous Fortune 500 companies, including PepsiCo, Gillette, Dow Chemical, and L'Oreal USA. At L'Oreal, he was a divisional Director of Business Development. At Dow Chemical, he was National Sales Director for DowBrands and received Diamond Club honors as the top salesperson in the company. At Gillette, he received the Gillette VIP award as one of the company's top sales professionals.

Moore has written articles on sales and training and teaches classes and seminars in sales at universities and community colleges. He is coauthor of Six Secrets of Sales Magnets. He has prepared reports and presentations for companies and organizations across the country. His presentations benefit from his years of hands-on know-how as well as his great sense of humor.

At Generational Insight, Moore is part of a team that has become the leading voice on the impact of generational differences on sales, marketing, and management. He combines the research of Generational Insights with his own professional experience, in addition to observations of client practices, to provide generational strategies and solutions for sales-based business relationships. Moore holds a Bachelor of Arts degree from Elon University, where he was student body president. He grew up in Charlottesville, Virginia and lives with his wife of 33 years, Linda, and their two adult children in Cary, North Carolina.

Tim is one of about 75 million Baby Boomers who are still busy changing the world.

Brian Parsley Speaker

Brian Parsley

Behaviour Analyst and Speaker on Sales and Leadership

 About

Brian Parsley is a Certified Professional Behaviour Analyst and Human Capital Strategist, and is rated one of the top business speakers in the U.S. He guides business leaders to increase sales effectiveness, delight customers and build profits.

Brian also teaches time-tested business strategies and customer loyalty programs across all industry sectors - including financial services, technology, retail, healthcare, manufacturing and professional services.

Former President and CEO of WeSkill, and the former Chairman of the national online recruitment site USAHIRE.com - Brian has received numerous awards for professional excellence and was listed in the Business Journal's Top 40 executives under 40, by age 34.

Brian has had numerous guest appearances on FOX News, was a management consultant for several Fortune 500 companies, and is the author of InspHired - as well as a contributor to numerous business magazines.

His speaking style has been described as funny, insightful, engaging, thoughtful, and highly entertaining - while also providing real-world insights into the connection between employee behaviour and bottom-line results.

Allan Pease Speaker

Allan Pease

Author of The Definitive Book of Body Language, communication speaker and body language expert.

 About

Allan Pease researches and studies selling, relationships and human communication. He teaches simple, field-tested skills and techniques that get results. And he delivers his message in a humorous way, which motivates people to want to use these ideas immediately.

In a highly entertaining, fast moving presentation, Allan takes you through powerful communication techniques and teaches you how to decode other people's behaviour - and what to do about it. He also reveals how to decode a wide range of subtle clues that appear in meetings, phone calls, negotiations and face-to-face encounters.

Known worldwide as Mr Body Language, Allan's own record in the field of selling, motivating and training is equalled by few others. He is a born achiever, starting his career at age 10 selling rubber sponges door to door. At 17, he was the No.1 national salesman for a company selling bed linen and pots & pans. At 21, he was the youngest person ever to sell over $1,000,000 of life insurance in his first sales year.

He has addressed audiences in 56 countries, and his programs are used by businesses and governments to teach powerful relationship skills. His messages are relevant to any area of life that involves winning people over and getting them to like you, co-operate, follow you or say yes.

Allan is one of the world's most successful non-fiction authors, writing 16 bestsellers including The Definitive Book of Body Language and Why Men Don't Listen and Women Can't Read Maps. His books have been translated into 52 languages and have sold over 27,000,000 copies. His television series and Number 1.Box Office Movie were watched by over 100 million viewers.

He is an Honorary Professor of Psychology at ULIM International University, a Life Fellow of the Royal Society of the Arts (UK), a Fellow of the Institute of Management (Australia), Fellow of the Lifewriters Association, a Paul Harris Fellow (UK) and JCI senator (USA). He has also been inducted into the National Speakers Association Hall Of Fame (Australia).

Connie Podesta Speaker

Connie Podesta

Powerful Motivator and Humourist, Author, Educator, Licensed Counselor and Consultant.

 About

Connie Podesta is a game-changing, idea-generating ball of fire whose rare blend of humour, substance, style and personality have made her one of the most memorable, in-demand speakers in the world today. Topics on sales, leadership, change, life balance and success. And (what we all probably could use now and then) - a Comedienne.

Twenty-five years. Two million people. 1,000 organizations. Hall of Fame speaker. Award-winning author. Seven books. Former Radio/TV personality. Comedienne. Human Relations Expert. Therapist for 30 years - all of this wrapped up in one amazing woman, Connie Podesta!

Sam Richter Speaker

Sam Richter

Keynote Speaker, Expert on Sales Intelligence, Best-selling Author

 About

Sam Richter is an internationally recognized expert on digital information and is considered the father of modern-day Sales Intelligence. His award-winning experience includes building innovative programs for start-up companies and some of the world's most famous brands.

Sam is Founder and CEO of SBR Worldwide/Know More. Through his in-person keynote presentations and online programs, Sam has trained leading organizations and entertained tens of thousands of persons around the world. Sam’s programs promise to be the highest-content, most take-home-value presentations attendees have ever experienced.

He is the author of the best-selling book, Take the Cold Out of Cold Calling, considered the preeminent publication on finding information online and using it for sales success. Take the Cold was named "Sales Book of the Year" by the American Association of Inside Sales Professionals, and it was also named a "USA Book News Winner" and a "Sales Book Awards Silver Medalist."

In addition to speaking and writing, Sam has developed numerous technologies including the world's top prospecting/sales meeting preparation resource, the Sales Intel Engine; the world's top news search engine, YouGotTheNews; a Blog search engine; and the Facebook search engine, YouGotSocial. Sam partnered with Mark Hunter - the Sales Hunter - to create the Know More University, an online-learning platform and sales-success training program used by thousands of sales executives at some of the world's leading organizations.

Sam is a partner at Contata Solutions, a big-data/machine learning firm that produces sales, marketing, and business intelligence software. He also serves on the Boards of Directors for Brandpoint, one of the world's leading content management platforms, and Argos Risk, a business financial health and credit monitoring software platform.

Multiple times Sam was named by InsideView as one of the Top 25 Most Influential People in Sales, and he was also named as one of the Top Chief Marketing Officers on Twitter and he has been recognized by LinkedIn as having one of the world's most viewed profiles. Sam has been featured in thousands of television and radio programs and national and online publications.

For more than six years, Sam was president of the James J. Hill Center, a not-for-profit business library, where he led the transformation of an eighty-five-year-old private, non-profit business research organization into a nationally renowned institution serving entrepreneurs and small businesses via cutting edge online resources. Sam also spent more than eighteen years in the advertising, public relations, and e-commerce/e-marketing industry owning his own firm and working for internationally recognized organizations as a creative director, group director, and marketing director. Sam has led product launch and strategic marketing programs for companies including Microsoft, Coca-Cola, Major League Baseball, Polaris Industries, and National Geographic.

He has won regional, national and international awards including Best of Show and Gold Awards at numerous sales and marketing competitions, Webby Awards, and a Gold Award at the International Film Festival. He's also won a Retail Vision Award and a Codie Award - "the "Oscars" of the software industry" - for Best E-commerce Software. He is a member of the Business Journal's "Forty Under 40" and a past finalist for Inc. Magazine's Entrepreneur of the YearThe National Speakers Association honored Sam with its CSP Designation, reserved for the top 10 percent of the world's professional speakers, and he is also a member of the Minnesota Speakers Hall of Fame.

Sam received his B.A. from the University of Minnesota School of Journalism and Mass Communication and was twice named Scholastic All-American while also a four-year player and a letter winner on the University of Minnesota varsity football team. His postgraduate education includes certificate degrees in Executive Leadership from the University of St. Thomas, and in Corporate Boards of Director Ethical Leadership from Saint Mary's University.

Sam lives in Minnetonka, Minnesota with his wife and two children, and he enjoys volunteering his time working with non-profit organizations and mentoring individuals in his community.

Tim Sanders Speaker

Tim Sanders

Renowned Communication and Leadership Speaker, Author of The Likeability Factor

 About

Tim Sanders is the Vice President of Customer Insights at Upwork, driving their customer-centric approach to help businesses solve their talent gap problems. As a strategic consultant for leading global brands, government agencies, and trade associations - he has helped individuals and organizations tackle marketing innovations, sales performance, talent management, leadership development, and organizational culture. He’s served on advisory boards for several startups, including the social reading website Goodreads - which was purchased by Amazon.

Tim is the author of five books, including the New York Times best-seller, Love is the Killer App: How to Win Business and Influence Friends. His publications have over one million copies in print - with best-seller status in India, South Korea, Italy, Brazil, and Denmark.

Throughout his career, he’s been on the cutting edge of innovation and change management. Fresh out of graduate school, he was deeply involved in the quality revolution - which disrupted manufacturing in the 1980’s. He joined the cellular phone industry the year it debuted in North America. He was an early stage member of Mark Cuban’s broadcast.com - which had the largest opening day gain in IPO history. He went to Yahoo! when they acquired Cuban’s company for almost six billion dollars - and rose to the Chief Solutions Officer position and later was named the company’s leadership coach.

Tim credits his passions of research, critical thinking, and public speaking to his high school days - where he was the captain of the debate team, and then later in college, a national champion. He points to his years of fronting a rock band as the epicenter of his innovative approach to marketing.

Today, his mission is to bring all of his life experiences and his unconventional, disruptive - yet inspired strategies and perspectives to thousands of people every year, helping them to boost their leadership effectiveness, human connection, and business performance.

Steven Schussler Speaker

Steven Schussler

Creator of Rainforest Cafe & Speaker on Sales and Innovation.

 About

Steven Schussler, well-known as the creator of the Rainforest Cafe®, is an innovator with the passion and artistic vision for conceiving concepts which appeals to the masses. Embracing imagination, Steven and his team create restaurants, retail stores, theatrical venues, attractions, and experiences unlike any other!  A master at multi-juggling, Steven is a World’s Premiere Branding Expert™, Consultant, Entrepreneur, Restaurateur, Teacher, Motivational Speaker and National Best-selling Author of It’s A Jungle In There, Inspiring Lessons, Hard-won Insights and Other Acts of Entrepreneurial Daring.  

Starting his entrepreneurial career early with a paper route at nine years old, Steven reinvented himself many times with more than a dozen jobs before his sixteenth birthday.  As an executive in the television and broadcast industry, he learned to sell intangible concepts. His career in the restaurant industry began with Jukebox Saturday Night, a nostalgic restaurant and night club with 8 locations in Des Moines, IA; Springfield, MA; San Francisco, CA; Minneapolis, MN and (four in) Chicago, IL.

Steven created one of the most successful themed restaurants in the world, Rainforest Cafe®. Opening the first at the Mall of America in Bloomington, Minnesota in October 1994, Rainforest Cafe® became the first restaurant to go public with only one unit open.  Steven and his public company built and operated 45 Rainforest Cafe® restaurants in seven years, on three continents and sold the chain to Landry’s Restaurants in 2000.

Steven Schussler’s Rainforest Cafe® received 40 awards in six years which include: Fortune Magazine’s Top 100 Fastest Growing Companies in the U.S.A. (for two consecutive years), Entrepreneur Magazine’s Top 100 entrepreneurs in the country, and The National Retail Federation’s National Retailer of the Year.

Steven Schussler is the author of the national best-selling, It’s A Jungle In There, Inspiring Lessons, Hard-Won Insights, and Other Acts of Entrepreneurial Daring, published by Sterling Publishing, a Barnes & Noble company.  As a columnist for Minnesota Business Magazine, Steven educates readers with new and fascinating stories, advice and experiences from nationally and internationally recognized business leaders. Steven has also taught an entrepreneurial class for the Carlson School of Business Management at the University of Minnesota.

Schussler donates 100% of his book profits to Smile Network International, an amazing organization that surgically repairs cleft lips and palates of impoverished young people around the world. He has been involved with charitable and civic organizations that include the Leukemia Society, American Lung Association, Minneapolis Youth Connection, Life Skills Center for Leadership, Special Olympics, Neighborhood House, and the Animal Humane Society. 

As a founding member of Smile Network International, Steven continues to be a lifetime advisor of the Board of Directors.  He is on the Board of Directors for Kona Grill, Inc. which owns and operates 27 upscale casual dining restaurants in 17 states, in the United States.  Steven is also the Chairman of the Board of Schussler Creative, Inc. 

Tom Searcy Speaker

Tom Searcy

Author and Expert in Business Growth & Sales.

 About

Tom Searcy is a nationally recognized author, speaker, and the foremost expert in large account sales. His methods of unlocking explosive growth were developed through years of real-world success. By the age of 40, Searcy had led four corporations, transforming annual revenues of less than $15 million to as much as $200 million in each case. Since then, Searcy founded Hunt Big Sales, a fast-growth consultancy and thought leadership organization. With Searcy's guidance, Hunt Big Sales clients have landed more than $5 billion in new sales with 190 of the Fortune 500 companies, including 3M, Disney, Chase Bank, International Paper, AT&T, Apple and hundreds more.

Searcy's revolutionary ideas are now more accessible than ever. He is the author of RFPs Suck! How to Master the RFP System Once and for All to Win Big Business and co-author of Whale Hunting: How to Land Big Sales and Transform Your Company. Searcy writes a daily blog called Sales Machine for CBS' Money Watch, and a weekly blog for Inc.com, which have a combined monthly readership of 16 million. He is also a regular blog contributor for SalesCrunch's SalesSchool and Alltop. Searcy's expertise has been quoted in The Wall Street Journal, Financial Times UK, and Inc. Magazine.

Searcy has also established himself as a nationally renowned speaker. He is a regular contributor to the Inc. Magazine conferences, the Inc. 500/500
Conferences, and Vistage International, the leading organization for CEO thoughtleadership, where he is ranked in the top 1% of speakers. He's also a member of the Million Dollar Speakers Club for the National Speakers Association. Searcy has spoken to more than 5000 CEOs internationally about explosive growth sales.

Ron Shapiro Speaker

Ron Shapiro

Expert Negotiator, Sports Agent and Bestselling Author

 About

Expert Negotiator, Sports Agent, Attorney, Educator, New York Times Bestselling Author, and Civic Leader, Ron Shapiro a graduate from Harvard Law School founded Shapiro, Robinson & Associates in 1976, a sports management firm that developed a national reputation through its holistic approach to contract negotiation, sound financial management, and commitment to community involvement on the part of its clients. In 1995 he founded Shapiro Negotiations Institute, a negotiation seminar and consulting firm that has trained over 350,000 professionals in the art of negotiation, dealing with difficult personalities, and enhancing preparation and listening skills. In addition, he is the Founder and Creator of an annual business conference, the Butler Conference of Leaders, which brings together over 100 CEOs, and other business, professional and non-profit leaders to address economic, investment, philanthropic and social issues, and to network.

Called one of baseball's most respected agent-attorneys, by USA Today, Ron Shapiro's impressive list of clients includes more Hall of Famers than any other agent, including Cal Ripken, Jr., Jim Palmer, Brooks Robinson, Kirby Puckett, and Eddie Murray, and 2009 AL MVP, Joe Mauer.

Mr. Shapiro's book, The Power of Nice: How to Negotiate So Everyone Wins - Especially You!, was named one of the Top Ten "On the Job" Business Books of the Year by the Library Journal. His second book, Bullies, Tyrants & Impossible People: How to Beat Them Without Joining Them made the Wall Street Journal's Best Seller List. His third book, Dare to Prepare: How to Win Before You Begin, made the New York Times, Business Week and the Wall Street Journal's Best Seller Lists, was named the winner in two categories in the National Best Books 2008 Awards by USA Book News, and was named Gold medal winner of the Success & Motivation category of the 2009 Axiom Business Book Awards. Mr. Shapiro's fourth book,Perfecting Your Pitch: How to Succeed in Business and In Life By Finding Words That Work was released in November, 2013.

Mr. Shapiro has authored more than 20 law journal articles, co-authored books on corporate and securities law, founded Maryland's major bar review course, and began a legal publishing company. He taught at Johns Hopkins University, the University of Maryland School of Law, the University of Baltimore School of Law where he was honored for teaching excellence, spoke in the Harvard Law School Traphagen Distinguished Alumni Speaker Series where he was honored for his multifaceted and fascinating career and was named the 1996 Edward B. Shils Lecturer in Arbitration and Alternative Dispute Resolution at the University of Pennsylvania Law School. A charismatic and creative individual, Ron Shapiro appeared as a negotiations expert on Good Morning America, Power Lunch, The Larry King Show, Morning Edition, Talk of the Nation, and Nightline.

Mr. Shapiro has chaired over 25 boards of charitable and community organizations, including PeacePlayers International, the Johns Hopkins Children's Center, the Baltimore Jewish Community Relations Council, St. Ambrose Housing Aid Center, Partnership for Homecoming Campaign, the University of Maryland Cancer Center Advisory Board, and the Baltimore Educational Scholarship Trust, as well as serving on numerous others.

In 2013, Mr. Shapiro was the recipient of The American Red Cross Lifetime Achievement Award which recognizes an individual whose philanthropic contributions, whether they be time, talent, or treasure, span a lifetime; inducted into the Baltimore Jewish Hall of Fame, which celebrates Jewish Baltimoreans who have made a difference in the field of medicine, science, politics, law, education, business, community service, arts and entertainment, and beyond. Mr. Shapiro was also named as a member of "The Champions: Pioneers and Innovators in Sports Business" by SportsBusiness Journal and SportsBusiness Daily, which recognizes his distinct and sustainable impact on the sports industry, his record of achievement, and for being a mentor and leader to so many throughout the world.