Making the Speaking Business More Customer Focused

Darren Hardy Speaker

Darren Hardy

Publisher and Founding Editor of SUCCESS magazine and Leadership Speaker

 About

Darren Hardy is today's preeminent Success Mentor, a highly sought after keynote speaker, New York Times bestselling author - The Compound Effect, Living Your Best Year Ever,  and The Entrepreneur Rollercoaster- as well as former Publisher and Editor or SUCCESS Magazine.

Darren has been a central leader in the personal growth and success industry now for more than 20 years.  He has led three success television networks producing over 1,000 TV shows with most every known thought leader of our times.  Over the past decade, Darren was the visionary force behind behind the rebirth of SUCCESS Magazine as its publisher and editor.  These positions have given him unique and unprecedented access to interview, investigate and publish the stories of the most successful people on the planet including the likes of Richard Branson, Colin Powell, Steve Jobs, Elon Musk, Jeff Bezos, Mark Zuckerberg, Harold Schultz, Steve Wynn, Jack Welch and many more.  He has uncovered the secrets to their success and now uses them to empower millions of entrepreneurs and corporate leaders globally.

Adam Hartung Speaker

Adam Hartung

Leading Speaker on Business Growth

 About

Adam Hartung's remarkably consistent track record is built on applying his two proprietary frameworks for predicting business success; The Phoenix Principle and the Status Quo Risk Management Playbook. His keynote presentations and workshops make trends clear - and help audiences chart a successful course to a more profitable future in our fast changing world.

Adam has been the No. 1 Leadership columnist for Forbes.com since 2009, written a quarterly column for CIO Magazine since 2010 - and been a contributing editor for the International Journal of Innovation Science since its founding in 2008. His columns have boldly predicted highly unexpected declines for market leaders such as Tribune, Sears, and Research in Motion years before anyone else.

For two decades, Adam’s accurate forecasts about market shifting trends and his predictions for industry leading corporations has made him a frequent press interviewee regarding Apple, Microsoft, HP and other tech companies - as well as the automobile, media and retail industries. His insight to business growth and overcoming organizational obstacles have been featured in Inc, Adweek, Washington Times and on BBC television.

Since 2004, Adam has been CEO and Managing Partner of Spark Partners, a strategy and transformation consultancy. In 2010, Adam became the Founding CEO of Soparfilm Energy, a corporation that invested early in fracking for oil and gas production. Additionally, Adam has been on the Board of Directors at several successful privately held companies - including Crosfield Electronics and Benchmark Technologies in the U.K., Biometric Access Corp. and Apex Interactive in the U.S.  Adam provides board advisory services and is a certified Fellow in the National Association of Corporate Directors (NACD) - where he is a regular speaker on risk management.

Adam was formerly an executive with PepsiCo and DuPont - and is a Boston Consulting Group alumni. Adam received his MBA from the Harvard Business School with Distinction. He now travels the globe giving keynotes and leading risk management workshops - sharing his insights to how companies and executives can succeed.

Sterling Hawkins Speaker

Sterling Hawkins

Leading Speaker on Breakthrough Innovation, Tech Entrepreneur and Leadership Expert

 About

Sterling Hawkins is out to break the status quo to create what’s actually possible for humanity in our time. He has spent his career igniting new views and inspiring people to act on them. He is an internationally-recognized thought leader and top-rated keynote speaker on innovation, transformational leadership and exponential growth. His keynotes share meaningful strategies to drive change - delivered with the inspiration to leave attendees in action.

His journey has been non-traditional right from the beginning. Sterling grew up a fifth-generation retailer - having to master the intersection of human behaviour and technology under extreme competition. In 2004, Sterling co-founded, launched and sold his first technology company, Convena - where he developed innovative approaches to beat competition, handle high-growth and achieve performance no matter the obstacles.

He went on to be involved with the launch, growth or investment in over 50 companies. Today, Sterling reviews over 1,000 new technology companies every year - further refining the keys to realizing breakthrough innovation and giving back that experience as a mentor to leading entrepreneurs working through exponential growth. He is the co-founder of CART, a platform to drive adoption of emerging technologies at Fortune 500 companies. And he speaks and runs workshops around the world for clients such as Samsung, Criteo, Synchrony Financial and the United Nations.

Sterling is a certified yoga teacher and adventure seeker - regularly pushing his own boundaries of what’s possible by skydiving, century bike riding, shark diving, and even camping in the Sahara. He brings that energy of maximizing human potential and breaking past limiting beliefs to everything he does. Currently living in Los Angeles, he has been seen in Inc. Magazine, Fast Company, The New York Times and Forbes.

Sterling is inspiring a network of entrepreneurs, investors and Fortune 500 companies, actively shaping the future for the betterment of business, communities and the human condition. Of course, he’s still regularly found on adventures.

Jeffrey Hayzlett Speaker

Jeffrey Hayzlett

Primetime TV & Podcast Host, Keynote Speaker, Best-Selling Author and Global Business Celebrity

 About

Jeffrey Hayzlett is a primetime television host of C-Suite with Jeffrey Hayzlett and Executive Perspectives on C-Suite TV, and business podcast host The HERO Factor Podcast on C-Suite Radio. He is a global business celebrity, speaker, best-selling author, and Chairman of C-Suite Network, home of the world’s most trusted network of C-Suite leaders. His creativity and extraordinary entrepreneurial skills have enabled him to lead ventures blending his leadership perspectives, insights into the C-Suite and business strategy, mass marketing prowess and affinity for social media. Drawing upon an eclectic background in business, buoyed by a stellar track record of keynote speaking and public appearances, Jeffrey energizes his role driving and delivering change.

Hayzlett is a well-traveled public speaker, former Fortune 100 CMO, and author of numerous best-selling business books including: The Hero Factor; How Great Leaders Transform Organizations and Create Winning Cultures, Think Big, Act Bigger: The Rewards of Being Relentless, Running the Gauntlet and The Mirror Test. Hayzlett is one of the most compelling figures in business today and is in five business hall of fames including Speaker Hall of Fame, Sales and Marketing Executives, Business Marketing Hall of Fame, Direct Marketing Hall of Fame, and the Industry Award of Distinction from the National Association of Quick Printers.  

As a leading business expert, Hayzlett is frequently cited in Forbes, SUCCESS, Mashable, Marketing Week and Chief Executive, among many others. He shares his executive insight and commentary on television networks like Bloomberg, MSNBC, Fox Business, and C-Suite TV. Hayzlett is a former Bloomberg contributing editor and primetime host, and has appeared as a guest celebrity judge on NBC’s Celebrity Apprentice with Donald Trump for three seasons. He is a turnaround architect of the highest order, a maverick marketer and c-suite executive who delivers scalable campaigns, embraces traditional modes of customer engagement, and possesses a remarkable cachet of mentorship, corporate governance, and brand building.

Sheila Heen Speaker

Sheila Heen

Best-selling Author & Harvard Law School Faculty

 About

Sheila Heen is a New York Times business best-selling author, founder of  Triad Consulting Group and faculty at Harvard Law School. Heen’s corporate clients  include  MetLife,  BAE  Systems,  HSBC,  the  Federal  Reserve  Bank, Novartis,  AT&T,  Pixar,  Workday  and  numerous  family  businesses. She often works  with executive  teams,  helping  them  to  work  through  conflict,  repair  working  relationships  and  make sound  decisions together.  In  the  public  sector  she  has  also  provided  training  for  the  New England  Organ  Bank,  the  Singapore  Supreme  Court,  the  White  House  and  theologians struggling with disagreement over the nature of  truth and God. 

Heen  has  spent  the  last  20  years  with  the  Harvard  Negotiation  Project,  developing  negotiation theory  and  practice.  She  specializes  in  particularly  difficult  negotiations  –  where  emotions  run high   and   relationships   become   strained. Heen is co-author of the New  York Times bestsellers Difficult Conversations: How to Discuss What Matters Most and  Thanks  for  the  Feedback:  The  Science  and  Art  of   Receiving  Feedback  Well  (Even  When It’s  Off-Base,  Unfair,  Poorly  Delivered  and  Frankly,  You’re  Not  in  the  Mood). She has been featured on “Oprah,” CNBC “Power Lunch,” NPR, and was among the top rated speakers at the 2015 Global Leadership Summit. 

Heen  is  a  graduate  of   Occidental  College  and  Harvard  Law  School.  She  is  schooled  in negotiation daily by her three children.

Margaret Heffernan Speaker

Margaret Heffernan

Entrepreneur, CEO, Speaker and Author of Willful Blindness

 About

Margaret Heffernan is an entrepreneur, Chief Executive and author. She was born in Texas, raised in Holland and educated at Cambridge University. She worked in BBC Radio for five years where she wrote, directed, produced and commissioned dozens of documentaries and dramas.

As a television producer, she made documentary films for Timewatch, Arena, and Newsnight. She was one of the producers of Out of the Doll's House, the prize-winning documentary series about the history of women in the twentieth century. She designed and executive produced a thirteen part series on The French Revolution for the BBC and A&E. The series featured, among others, Alan Rickman, Alfred Molina, Janet Suzman, Simon Callow and Jim Broadbent and introduced both historian Simon Schama and playwright Peter Barnes to British television. She also produced music videos with Virgin Records and the London Chamber Orchestra to raise attention and funds for Unicef's Lebanese fund.

Leaving the BBC, she ran the trade association IPPA, which represented the interests of independent film and television producers and was once described by the Financial Times as "the most formidable lobbying organization in England."

In 1994, she returned to the United States where she worked on public affair campaigns in Massachusetts and with software companies trying to break into multimedia. She developed interactive multimedia products with Peter Lynch, Tom Peters, Standard & Poors and The Learning Company.

She then joined CMGI where she ran, bought and sold leading Internet businesses, serving as Chief Executive Officer for InfoMation Corporation, ZineZone Corporation and iCAST Corporation.

She was named one of the Internet's Top 100 by Silicon Alley Reporter in 1999, one of the Top 25 by Streaming Media magazine and one of the Top 100 Media Executives by The Hollywood Reporter. Her "Tear Down the Wall" campaign against AOL won the 2001 Silver SABRE award for public relations.

Her third book, Wilful Blindness (Simon&Schuster in the UK, Bloomsbury in the US and Doubleday in Canada) was a finalist for the Financial Times/Goldman Sachs Best Business Book award. Her most recent book A Bigger Prize (Simon&Schuster in the UK, Public Affairs in the US and Doubleday in Canada) is published in spring 2014. She is a Trustee of the London Library and sits on the Council of the Royal Academy of Dramatic Art as well as one the boards of several private companies. Margaret blogs for the Huffington Post in the US and the UK, for CBSMoneywatch and for Inc.com.

She was featured on television in The Secret Millionaire and on BBC Radio 4 in Changing the Rules, which won the 2008 Prowess Media Award. She has had three plays broadcast by the BBC and in 2011 has been awarded an honorary doctorate from the University of Bath. She mentors senior executives and contributes to corporate conferences around the world. She is married with two children.

Ronald A. Heifetz Speaker

Ronald A. Heifetz

Founding Director of Center for Public Leadership, renowned leadership speaker

 About

Ronald Heifetz is a renowned leadership speaker, Founding Director of the Center for Public Leadership and King Hussein bin Talal Senior Lecturer in Public Leadership at Harvard Kennedy School. He is known worldwide for his seminal work on the practice of teaching and leadership. His research focuses on how to build adaptive capacity in societies, businesses, and nonprofits. For twenty-five years, Heifetz's courses on leadership have been among the most highly valued in the University. His first book, Leadership Without Easy Answers (1994), currently in its thirteenth printing, has been translated into many languages. His bestselling book, Leadership on the Line: Staying Alive through the Dangers of Leading (2002) was co-authored with Marty Linsky. His recent book, The Practice of Adaptive Leadership: Tools and Tactics for Changing your Organization and the World, was coauthored with Linsky and Alexander Grashow.

The subject of many interviews, articles, and the book by Sharon Daloz Parks, Leadership Can Be Taught ( 2005), Heifetz speaks extensively in the U.S. and abroad and consults widely with senior executives in government, business, and nonprofit organizations. Heifetz is a founding principal in Cambridge Leadership Associates.

A graduate of Columbia University, Harvard Medical School, and Harvard Kennedy School, Heifetz is both a doctor and a musician. He trained initially in surgery before deciding to devote himself to the study of leadership in politics and business. Heifetz completed his medical training in psychiatry. As a cellist, he studied with the great Russian virtuoso, Gregor Piatigorsky.

Robert Herjavec Speaker

Robert Herjavec

Inspiratonal Speaker, Best-selling Author, Founder & CEO of Herjavec Group and Leading Shark on ABC’s Shark Tank

 About

Robert Herjavec a dynamic entrepreneur and leading Shark on ABC’s Emmy Award-winning hit show Shark Tank - is one of North America’s most recognizable business leaders. In 2003, he founded Herjavec Group, and it quickly became one of North America’s fastest growing technology companies. Today, Herjavec Group is recognized as a global cybersecurity operations leader - specializing in managed security services, compliance, identity services and incident response for enterprise-level leaders and their organizations.

Born in Eastern Europe, he arrived in North America on a boat with his parents - after escaping communism in the former Yugoslavia. From delivering newspapers, and waiting tables, to launching a computer company from his basement - his drive to achieve has led him to the fulfillment of a better life for himself and his family. Robert’s motivational business advice has received millions of impressions through TV, print, radio and digital media.

Robert's inspiring books all appeared on best-sellers’ lists:

  • You Don’t Have to Be a Shark: Creating Your Own Success (St. Martin's Press, May 2016)
  • The Will to Win (HarperCollins, Apr 2013)
  • Driven (HarperCollins, Sep 2010)

Robert will engage and inspire anyone willing to keep up with the pace of change! Robert's fundamental guiding principles include "Today we do what others won’t, so that tomorrow we can accomplish what others can’t" - and "Constant Forward Momentum!"

Amy Herman Speaker

Amy Herman

Authority on Visual Intelligence & Leadership

 About

Amy Herman has for 14 years been our nation's secret weapon - providing leadership training to top officers in the United States military, law enforcement, medicine, education, and industry. Her innovative, interactive pedagogy has been called "invaluable" by the Department of Defense - and credited with "stimulating the innovative thinking necessary to generate viable future war-fighting concepts" by The Chief of Naval Operations.

Amy Herman is the Founder and President of The Art of Perception, Inc., a New York-based organization that conducts professional development courses to leaders around the world - including at the FBI, CIA, Scotland Yard, and the Peace Corps. Herman was also Director of Educational Development at Thirteen/WNET, the educational public television station serving New York and New Jersey - and Head of Education at The Frick Collection for over ten years, where she oversaw all of the Collection's educational collaborations and community initiatives.

Herman is a world-renowned speaker who frequently presents at national and international conventions. She has been featured on the CBS Evening News, the BBC - and in countless print publications including The New York Times, The Wall Street Journal, The London Times, New York Daily News, Smithsonian Magazine, and The Philadelphia Inquirer.

An art historian and attorney, Herman holds a BA in International Affairs from Lafayette College, a JD from the National Law Center at George Washington University - and an MA in Art History from Hunter College. She is a member of the New Jersey and Pennsylvania Bar Associations. Herman channeled her dual degrees in art and law to create the successful Art of Perception program - and now trains thousands of professionals from Secret Service agents to church fundraisers.

Cameron Herold Speaker

Cameron Herold

Former COO of 1-800-Got-Junk?, Speaks on Leadership, Business Strategy

 About

For over 20 years Cameron Herold has been coaching, speaking to, or helping entrepreneurs build companies on five continents. He launched BackPocket COO to coach & mentor young, fun, entrepreneurial, growth companies and help make their dreams happen. He is one of the country's most innovative business leaders and strategists, and was a leading force behind one of the most successful businesses of the decade, 1-800-GOTJUNK?. He is currently mentoring companies based in Switzerland, Germany, the UK, USA & Canada.

He was Chief Operating Officer of 1-800-GOT-JUNK? for just under 7 years and his innovative business leadership helped enable them to build a presence in 46 states, 9 provinces, and 4 countries while being ranked the 2nd Best Company to Work for in Canada by Canadian Business Magazine and
the #1 Company in BC to Work for twice by BC Business Magazine. During his tenure the company was studied by numerous MBA programs including Queen's University in Canada & Harvard.

Cameron Herold helped this leading edge company grow from $2 Million to $105 Million in revenue in six years with no debt or outside shareholders. Prior to 1-800-GOT-JUNK? he had two EO (Entrepreneurs Organization) qualifying companies. From 1998 through 2000 he was VP, Corporate Development at Ubarter.com a division of 900-person firm with a $900 Million market cap based in Seattle. He was also, President of Barter Business Exchange in Vancouver. From 1994 to 1998, Herold was VP, Franchise Development for Coast-to-Coast Franchise Services (Boyd Autobody & Glass).

Cameron has been the highest rated speaker 4 times at the EO/MIT Entrepreneurial Masters program held onsite at MIT’s Endicott House, and taught it 11 years in a row. He is also one of the highest rated speakers globally with YPO (Young Presidents Organization) and EO (Entrepreneurs Organization).

In these positions over 20 years since starting his first company at the age of 21, he has gained real world insight into tried-and-true systems from having been involved in the sale, branding and integration of 450+ franchise locations with 3 franchisors. He's worked on the development and deployment of e-commerce and Internet strategies, negotiation of corporate acquisitions and development of numerous strategic partnerships. He has a unique understanding of business and growing companies from having led business areas of Operations, Marketing, Public Relations, Strategic Alliances, Sales, Call Centers and
Franchising.

His work has helped companies be featured in the Associated Press, Bloomberg, USA Today, New York Times, Wall Street Journal, Fast Company, and Fortune, as well as TV shows like Donny Deutsch, Oprah, and Dr. Phil.

The author of five books, Cameron's latest is Double Double: How to Double Your Revenue and Profit in 3 Years or Less.

Jason Hewlett Speaker

Jason Hewlett

“Promise Making & Promise Keeping” Hall of Fame Leadership Speaker

 About

Jason Hewlett has delivered thousands of presentations over 2 decades, and is the only speaker in the world teaching leadership in a performance of uncanny musical and comedy impressions - utilizing the legends of stage. The Promise: Become a Legendary Leader and Discover your Signature Moves is a keynote presentation that feels like a show - with proven processes and immediately implementable takeaways to transform your business and leadership skills.

Why set a goal when we can make a promise? Promises are no small things. They’re commitments. Game-changers. Life-transformers.

Your event attendees will learn how to:

  • Identify strengths, capacities, and potential - along with top 10 Attributes that will benefit their business leadership skills and create life-changing transformation at home
  • Clarify team leadership roles and develop powerful Signature Moves that positively expand every engagement and interaction both within the team - and in the real world with customers, clients and sales!
  • Magnify their understanding and belief that each of us has greatness within and a capacity to elevate everything in our wake with a Promise. To our organizations. Our communities. Our families and loved ones

Jason is author of the Facebook post entitled, “I Saw My Wife at Target Today”, which has been seen by more than 100 million people. A recent, and one of the youngest inductees in the prestigious Speaker Hall of Fame - his talks inspire leadership from the perspective of a Promise, while giving attendees an engaging, entertaining, and educational experience all in one.

With over 2,000 presentations for Fortune 500 companies and clients such as American Express, Delta Airlines, the Salt Lake Olympics, Experian, NuSkin, Younique, Coca~Cola and Wells Fargo, Jason Hewlett is your go-to solution for a keynote, entertainment and emcee.

A selection of Jason's accolades include being one of the youngest ever inducted with the CPAE Council of Peers Award for Excellence; he was invited to be part of a Middle East Tour in support of the US Military in Kuwait, Afghanistan & Africa; is author of Signature Moves: How To Stand Out In A Sit Down World; is recipient of the National Outstanding Eagle Scout Award from the Boy Scouts of America, awarded to only 800 men in the history of scouting (Jason has also earned the Eagle Award); and is recipient of the prestigious Star Award from the SCERA Center for the Arts.

Jason’s hobbies include hiking in the mountains, writing music, playing with his kids, and staring at his wife. His greatest accomplishments all live within the walls of his home. He is a husband to the
most beautiful woman in the world, Tami, and Dad to four incredible young children who serve as his inspiration and help deliver material for his presentations. As a family, the Hewlett’s donate over 20 hours per month in community service, volunteering, mentoring, outreach, and philanthropy to worthy causes in their home state of Utah.

General Rick Hillier Speaker

General Rick Hillier

Inspirational and motivational speaker, former Chief of the Defence Staff for the Canadian Forces. Winner of the Vimy Award.

 About

General Rick Hillier was Canada's Chief of the Defence Staff - the highest ranking position in the Canadian Forces - from February 4, 2005 to July 1, 2008. Born in Newfoundland and Labrador, General Hillier joined the Canadian Forces as soon as he could. Having enrolled in the Canadian Forces in 1973 through the Regular Officer Training Plan program, he graduated from Memorial University of Newfoundland in 1975 with a Bachelor of Science Degree.

After completing his armor officer classification training, he joined his first regiment, the 8th Canadian Hussars (Princess Louise's) in Petawawa, Ontario. Subsequently, he served with, and later commanded, the Royal Canadian Dragoons in Canada and Germany. In July 2008 after 35 years of loyal service General Hillier retired from the Canadian Armed Forces.

Throughout his career, General Hillier has had the privilege and pleasure of commanding troops from the platoon to multi-national formation level within Canada, Europe, Asia and the United States. He has worked as a staff officer in several headquarters, first at the Army level in Montreal and later at the strategic level in Ottawa.

In 1998 General Hillier was appointed as the first Canadian Deputy Commanding General of III Corps, US Army in Fort Hood, Texas. In 2000 he took command of NATO's Stabilization Force's Multinational Division in Bosnia-Herzegovina. In May 2003 General Hillier was appointed as Commander of the Army and subsequently, in October 2003, he was selected as the Commander of the NATO-led International Security Assistance Force (ISAF) in Kabul, Afghanistan. General Hillier was promoted to Chief of the Defence Staff in February 2005.

In Afghanistan, Canada faced its first combat losses since the Korean War, with every casualty becoming front page news. There, as everywhere, Hillier pulled no punches, demanding more funding, more troops and more appreciation for the women and men fighting a war on foreign soil.

A Solder First: Bullets, Bureaucrats, and the Politics of War was released in October of 2009. This hard-hitting, honest account of Hillier's role -- told in his own words -- will be one of the most important books published in Canada this decade. General Rick Hillier's newest book is entitled Leadership: 50 Points of Wisdom for Today's Leaders.

General Hillier was recently named an Officer of the Order of Canada. He and his wife have two sons, a daughter-in-law, and a new grandson. He enjoys most recreational pursuits but, in particular, runs slowly, plays hockey poorly and golfs very well as long as he does not have to sink the ball.

Larry Hochman Speaker

Larry Hochman

Leading authority on change management, customer relationships. Former Director of Customer Service and People & Culture at British Airways.

 About

Larry Hochman is one of the most popular keynote speakers in the world. He is a globally recognized expert on Customer Relationships, Corporate Culture, Leadership, Talent Management and The Future of HR.

Larry Hochman spent 10 years in Senior Management roles with British Airways and the loyalty management company, Air Miles, in both New York and London. His roles included Director of Customer Service and separately, Director of People and Culture - he being the first person in Britain to hold this title. Since 1998, he has been running his own speaking, mentoring, and consulting business. Larry is one of the most popular keynote speakers in the world and has now delivered nearly 500 speeches in 60 countries and has spoken on every continent.

Alongside his numerous speaking engagements all over the world, Larry, who pioneered corporate mentoring work in the U.K. at Air Miles, is the personal mentor to several Chief Executives.

Michael Hoffman Speaker

Michael Hoffman

A Powerful Customer-Experience, Sales and Leadership Motivator and Dynamic Presenter who Ignites his Audiences into Action

 About

Michael Hoffman is President of Igniting Performance. A Dallas-based company that specializes in the skills of sales, leadership and customer loyalty. Over the last 20+ years, Michael has delivered professional speaking engagements and customized training to organizations across this country and abroad.

With a highly interactive style, Michael's unique delivery cements his expertise in the minds of his attendees - to ignite the tactics and techniques necessary to OWN their jobs "on purpose" with an attitude of OWN IT-ship and professionalism. Michael uses his rich background to drive home his message that business is and will always be about "people". "How we approach our customers both internal and external will set us apart from all our competition."

Effective training combines the right informational tools with the right amount of motivation. Motivation alone is fleeting, but the right tools with-out motivation are lifeless... He provides both - therefore, getting results that matter. His highly contagious passion for business has earned him the loyalty of many repeat customers such as Bank of Montreal, Aflac, ALLTEL, KRLD Radio, Ericsson, SYSCO Foods, Dryers Grand Ice Cream, Comcast, and many, many more.

In today’s tough economy, cutting prices and providing good service aren’t enough. To be truly successful - innovative businesspeople must learn the art of Positively Outrageous Service (POS). Michael is co-author of Positively Outrageous Service, 3rd edition (along with T. Scott Gross & Andrew Szabo).

Professional Speaker to the world, Husband to the Perfect One, Fatherman to the Fabulous Four, Papa to the Amazing Grand Trio and lover of the laugh!... Ok… and eater of the doughnut.

David Horsager Speaker

David Horsager

Author, Global Trust Expert, and Speaker on Leadership, Customer Service, Innovation and Sales

 About

David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, national best-selling author of The Trust Edge, inventor of the Enterprise Trust Index™, and director of one of the nation’s foremost trust studies: The Trust Outlook™.  David is a leading authority on leadership, customer service, innovation and sales.

His work has been featured in prominent publications such as Fast Company, Forbes, The Huffington Post and The Wall Street Journal. David has advised leaders and delivered life-changing presentations on six continents - with audiences ranging everywhere from FedEx, Toyota and global governments to the New York Yankees and the Department of Homeland Security.

Rich Horwath Speaker

Rich Horwath

Best-selling Author and Expert on Business Strategy

 About

Rich Horwath is the Founder and CEO of the Strategic Thinking Institute where he facilitates strategy sessions for executive leadership teams, coaches individual leaders to reach their strategic potential, and has helped more than 100,000 managers develop their strategic thinking skills through live workshops and virtual training.

He is a New York Times and Wall Street Journal best-selling author on strategic thinking, including the new groundbreaking strategy graphic novel, StrategyMan vs. The Anti-Strategy Squad: Using Strategic Thinking to Defeat Bad Strategy and Save Your Plan, which was awarded “Best Strategy Book of 2018” (Axiom Business Book Awards).

Rich is a former Chief Strategy Officer and professor of strategy and has appeared on ABC, NBC, CBS and FOX TV. He has developed more than 200 proprietary resources on strategic thinking and has served organizations such as ESPN, Google, and FedEx. His work has been featured in publications including Fast Company, Forbes, and the Harvard Business Review. Rich has been described by Chief Executive Magazine as “…the world’s foremost expert on strategic thinking.”

Chad Hymas Speaker

Chad Hymas

World-Class Wheelchair Athlete and Speaker on Overcoming Adversity

 About

Chad Hymas inspires, motivates, and moves audiences - creating an experience that touches hearts for a lifetime. The Wall Street Journal calls Chad Hymas “one of the 10 most inspirational people in the world!

In 2001, at the age of 27 - Chad’s life changed in an instant when a 2,000-pound bale of hay shattered his neck leaving him a quadriplegic. But Chad’s dreams were not paralyzed that day - he became an example of what is possible.

Chad is a best-selling author, President of his own communications company, Chad Hymas Communications, Inc. - and a recognized world-class wheelchair athlete. In 2003, Chad set a world record by wheeling his chair from Salt Lake City to Las Vegas (513 miles).

Chad’s speaking career in the areas of leadership, team building, customer service, and mastering change - has brought him multiple honours. As a member of the National Speakers Association, Chad travels as many as 300,000 miles a year - captivating and entertaining audiences around the world. He has graced the stage of hundreds of professional and civic organizations including Wells Fargo, Blue Cross Blue Shield, AT&T, Rainbird, IHC, American Express, Prudential Life, Vast FX, and Merrill Lynch.

Sheena Iyengar Speaker

Sheena Iyengar

Distinguished Scholar and Speaker on The Science of Decision-Making

 About

Sheena Iyengar has revolutionized the study of choice and decision-making with her research into the negative impact of choice quantity on decision quality. She regularly speaks to leaders and audiences across the world - inspiring individuals on how they can overcome the challenges of a market saturated with options. She is the inaugural S.T. Lee Professor of Business in the Management Division at Columbia Business School. Prior to joining the Columbia faculty in 1998, she served on the faculty of the Sloan School of Management at MIT.

Her book The Art of Choosing explores the many facets of choice, both its pleasures and its perils - and offers handy techniques anyone can learn in order to start choosing better. It received a Financial Times and Goldman Sachs Business Book of the Year 2010 award, and was ranked #3 on the Amazon.com Best Business and Investing Books of 2010.

Iyengar’s more recent research has turned to social network analysis, the forces behind creativity and innovation - and how we construct our authentic selves. Her work has been published in premiere academic journals, including JPSP, Psychological Science, Leadership Quarterly, and the Journal of Policial of Economy - and is regularly cited in the popular media, including The New York Times, the Wall Street Journal, the Economist, and BBC. Iyengar has also appeared on the Today Show, the Daily Show, and Fareed Zakaria’s GPS on CNN. Her TED Talks have collectively received almost four million views - and her research continues to inform markets, businesses, and people all over the world.

Iyengar received her Ph.D. in Social Psychology from Stanford University.

Nathan Jamail Speaker

Nathan Jamail

International Speaker, Expert and Best-Selling Author on Sales, Culture & Leadership

 About

For more than two decades Nathan Jamail has either been setting sales records, or helping and coaching leaders and organizations on how to build winning cultures as well as working to develop great leaders into great coaches. Nathan’s passion and enthusiasm is said to be felt in every one of his keynotes and workshops. Nathan understands the difficulties that many leaders face in balancing the job of running the business and developing employees. As a business leader in Corporate America and a small business owner for over 20 years, Nathan has a great deal of personal experience in the role of a leader and a coach.

Nathan is the author of three best-selling books, The Leadership Playbook, The Sales Leaders Playbook and the The Sales Professionals Playbook although he will tell you he is not a writer, rather a business leader that writes books for business leaders. Now available, Nathan's latest release (Career Press, Oct 2018) is Serve Up, Coach Down: Mastering the Middle and Both Sides of Leadership.

Many Fortune 100 companies will tell you that Nathan Jamail’s coaching principles and books have become the core of their business and leadership principles. Some of the companies Nathan has worked with are Cisco, Georgia Pacific, Transperfect, Enterprise, JQH Hotels, The U.S. Army, FedEx, Sprint and many more.

Frans Johansson Speaker

Frans Johansson

Author of The Medici Effect, speaks on Diversity and Innovation.

 About

Frans Johansson is the best-selling author of The Medici Effect: Breakthrough Insights at the Intersection of Ideas, Concepts and Cultures (Harvard Business Press, Republished 2017). Translated into 22 languages, The Medici Effect was named one of the top 10 best business books by Amazon.com. His acclaimed follow up, The Click Moment (Penguin Portfolio, 2012), obliterates the idea that in business we can plan and strategize our way to success. Known for his provocative, high-octane delivery style, Johansson is a widely sought-after leadership speaker. His presentations cover topics such as:

  • how to successfully execute innovative ideas
  • leverage different perspectives in an organization to create and execute new ideas
  • how to apply ideas from other industries and cultures to drive innovation, growth and profit
  • why and how diversity drives innovation

In his role as thought leader and CEO of The Medici Group, Frans has advised executive leadership at Fortune 500 companies such as Disney, IBM, Nike, and Synchrony (formerly GE Financial).

Johansson has lived all his life at the intersection where ideas from different fields and cultures meet and collide. He was raised in Sweden by his African- American-Cherokee mother and Swedish father. Johansson earned his B.S. in Environmental Science from Brown University and his MBA from Harvard Business School. He founded both a Boston-based software company and a medical device company operating out of Baltimore and Stockholm, Sweden. He has written articles on healthcare, information technology and the science of sport fishing and has been featured on CNN's AC360, ABC's Early Morning Show and CNBC's The Business of Innovation series along with Jack Welch and Muhammad Yunus.  Frans currently serves on the Board of Trustees for the New York Hall of Science.

The Click of the Moment: Seizing Opportunity in an Unpredictable World is Johansson's latest book.

Larry Johnson Speaker

Larry Johnson

Speaker on Leadership and Co-author of Absolute Honesty: Building a Corporate Culture that Values Straight Talk and Rewards Integrity.

 About

For over thirty years Larry Johnson has helped organizations build more productive and profitable working cultures through the development of strong leaders and dedicated employees. Larry delivers fresh insights and practical how to's for change, retaining customers, honesty in business and developing effective work relationships. He is an engaging, insightful speaker who can help your audience raise productivity, reduce employee turnover and increase customer satisfaction – and he’s really funny too.

Since 1986, Larry has presented to more than 2,500 audiences - having received rave reviews from more than 150,000 business, government, and health-care professionals - in every state in the Union, as well as in Great Britain, Hong Kong, Malaysia, Indonesia, Central America and Australia. Larry was the #1 ranked speaker at the Inc. Magazine Workforce 2000 Conference. He has been invited to speak at eight International Customer Service Association Conferences.

Larry is the co-author of ABSOLUTE HONESTY: Building a Corporate Culture That Values Straight Talk And Rewards Integrity, published by the American Management Association. Some of his clients include Harley-Davidson Motor Company, Nordstrom Department Stores, American Express, United States Telecom Association, JP Morgan Chase Bank, Lloyds of London, and Tektronix.

Larry was awarded the City of Phoenix Award of Excellence for designing and implementing that city's team-based quality improvement program. This program was featured in a PBS televised documentary by Tom Peters (co-author of In Search of Excellence).

Willie Jolley Speaker

Willie Jolley

Motivating Speaker on Leadership, Change and Sales

 About

There are many inspirational and motivational Speakers, and then there is the one, the only, the incomparable Dr. Willie Jolley. He is a Hall of Fame Speaker, an Award-Winning Singer, a Best-Selling Author and a National Television & Radio Personality. The Business Ad Hoc Committee recently tabbed him as The #1 Inspirational Speaker/Singer in America!

Dr. Willie Jolley has achieved remarkable heights in the speaking industry, having come from humble beginnings of being a fired singer (who was replaced by a karaoke machine!). He has gone on to be named One of the Outstanding Five Speakers in the World & Inspirational/Motivational Speaker of The Year by the 175,000 members of Toastmasters International. He has been inducted into the prestigious Speaker Hall of Fame as well as achieving the distinction of Certified Speaker Professional by the National Speakers Association. In addition, he is also the recipient of the Ron Brown Distinguished Leadership Award and the African American Chamber of Commerce DC Business Leadership Award.

Dr. Willie Jolley uses his public platform to pursue his mission of empowering and encouraging people to rise above their circumstances and maximize their God given potential! Many know him as the speaker Ford Motors called on in 2006 when they were on the brink of bankruptcy, and he worked with them in 2006, 2007 and 2008 and in 2009 they were able to reject a government bailout and go on to Billion Dollar profits.

No matter the venue, from his exciting television appearances to his SiriusXM radio show, to corporate audiences like Wal-Mart, Ford, GM, Comcast, Verizon, Marriott or The Million Dollar Round Table. Dr. Willie Jolley keeps it moving with high energy and enthusiasm, as he delivers nuggets on how every person can live a better life, one day at a time!

Dr. Willie Jolley is the author of several international best-selling books including It Only Takes A Minute To Change Your Life, A Setback Is A Setup For A Comeback, Turn Setbacks Into Greenbacks and An Attitude of Excellence, which was endorsed by Dr. Stephen Covey.

Dr. Jolley holds a Doctorate Degree in Achievement, a Master Degree in Theology and a B.A. in Psychology and Sociology. He resides in Washington, DC with his wife, Dee.

Soren Kaplan Speaker

Soren Kaplan

Author of Leapfrogging, Speaks on Innovation, Leadership and Strategy

 About

Soren Kaplan is a the author of the bestselling and award winning book, Leapfrogging, a writer for FastCompany, faculty member in the executive education program at the Copenhagen Business School, and the Founder of InnovationPoint.

As a leading expert in innovation, culture, and disruptive technology and change, he works with organizations including Disney, NBCUniversal, Kimberly-Clark, Colgate-Palmolive, Medtronic, Philips, Red Bull, and numerous other global firms. Soren previously led the internal strategy and innovation group at Hewlett-Packard (HP) during the roaring 1990's in Silicon Valley and was a co-founder of iCohere, one of the first web collaboration platforms.

He has lectured at the Harvard Business School, Copenhagen Business School, and with other MBA and executive education programs and sits on the advisory boards of several Silicon Valley start-ups.

He has been quoted, published, and interviewed by FastCompany, Forbes, CNBC, National Public Radio, the American Management Association, USA Today, Strategy & Leadership, and The International Handbook on Innovation, among many others. He holds Master's and Ph.D. degrees in Organizational Psychology and resides in the San Francisco Bay Area with his wife, two daughters, and hypo-allergenic cat.

Catherine Kaputa Speaker

Catherine Kaputa

Founder of SelfBrand, Motivating Speaker on Personal Branding, Strategy and Female Leadership.

 About

Catherine Kaputa is a nationally recognized personal strategist, speaker and author on personal branding, career success and female leadership. Catherine is internationally recognized as a leader in branding – ranked #13 worldwide in Global Gurus 2018 poll of brand leaders. She is particularly proud of her thought leadership on personal branding and her pioneering work on branding for women. Catherine offers dynamic, fun presentations using story, business insight and humor in her trademark talks on personal branding.

From Madison Avenue to Wall Street to the Halls of Academe to founding her own company, SelfBrand, Catherine perfected her ability to brand products, companies and places. She learned brand strategy under Ali Ries and Jack Trout at Trout & Ries Advertising. She led the I Love New York campaign at Wells, Rich, Greene. For over ten years, she was senior SVP Director of Branding at Shearson Lehman Brothers and Citi Smith Barney. And she taught a course in branding at NYU's Stern School of Business.

After years of working in the advertising industry, Catherine came to appreciate that one of branding's greatest potentials was to help people not just products. It's for individuals to define and own their career identity and create their own business success.

That's why Catherine launched SelfBrand LLC (www.selfbrand.com), a New York City-based branding company and wrote the award-winning book, You Are a Brand! - winner of the Ben Franklin Award for Best Career Book and a bronze IPPY award. The book has been translated into 10 languages and the Chinese edition was a top 10 Business Training Book.

Catherine's second book, Women Who Brand, is about how women can empower their own career success. Personal branding is particularly important for women to master since women have some catching up to do in marketing and promoting themselves in their careers. Studies show that women are not as good as men in terms of personal branding, self-promotion and personal marketing, and that can impede their career success.

Catherine's book Breakthrough Branding: How Smart Entrepreneurs and Intrapreneurs Transform a Small Idea Into a Big Brand, won the Book of the Year Award in the Business category in 2014. Today, we are all entrepreneurs now whether we run a business or work at a company. We all have to be growth agents and innovators if we want to succeed. As entrepreneurs, we need to develop a business brand and marketing strategy that will get results and develop a personal brand in tandem with our business brand. Catherine’s latest book is Graduate to a Great Career, for young professionals and college students on how to use personal branding to launch your career.

Catherine is active as a speaker and workshop leader on branding and personal branding, to corporate employees, entrepreneurs and professionals. A key mission in her life to empower women to achieve more career success through personal branding. She has spoken at a wide range of corporations and conferences including, PepsiCo, Google, Microsoft, Intel, Whirlpool, Unilever, Merck, Glaxo Smith Kline, Citi, PNB Paribas, the U.S. State Department, Entrepreneur 360 and Diageo.

Ron Kaufman Speaker

Ron Kaufman

Motivational Speaker on Customer Service and Building a Service Culture

 About

For more than three decades, Ron Kaufman has helped companies on every continent build a culture of uplifting service that delivers outstanding business results year after year. Making transformation his mission, Ron is one of the world’s most sought-after educators, consultants, business thought-leaders and motivational keynote speakers on the topic of achieving superior service.

Any business can say the customer is king, and many spend a lot of time and money on incremental service improvement. But Ron understands the only reliable way for a company to achieve and maintain a competitive edge - is to build a culture that empowers every employee to surprise and delight customers and colleagues every day with truly uplifting service.

Ron has been featured in The Wall Street Journal, The New York Times, and USA Today. In 2019, GlobalGurus rated Ron the #1 customer service guru in the world.

Ron works with a successful clientele of government agencies and multinational corporations including Singapore Airlines, Xerox, Nokia Siemens, Marina Bay Sands and Changi Airport. He delivers powerful business insights and global best practices enabling organizations to gain a sustainable advantage through service.

Ron’s proprietary architecture for building an uplifting service culture is now available in one comprehensive volume, Uplifting Service. Finally, leaders at all levels have a blueprint for making uplifting service a part of everything they are and everything they do.

Find out why companies like Federal Express, Citibank, Singapore Airlines, Johnson & Johnson, Microsoft and ExxonMobil book Ron as keynote speaker for their most important company events.

Kevin Kelly Speaker

Kevin Kelly

International Speaker, Best-Selling Author and Creator of the “Xceptional Execution” Methodology

 About

Kevin Kelly is an internationally acclaimed Speaker, best-selling author and expert on Sales, Leadership, Storytelling and Execution. His focus is on moving organizations, large and small to Do!, to execute, and to move in the direction of their dreams and vision.

From the age of six, Kevin was selling in his family retail environment. Upon graduating with a Marketing degree, Kevin consistently broke sales records in each of the companies he worked for culminating in him being continuously head hunted. Finally in 1990 (after being offered a job by an Italian business man who couldn’t speak English) Kevin honoured his entrepreneurial DNA and set up his own company, Advanced Marketing. The company dedicated itself initially to increasing the sales of small and medium businesses in addition to exhaustively researching the area of personal and business potential.

In 1996, Kevin committed to writing a best-selling book on motivationHow? When You Don’t Know How” - sold 15,000 copies, an unparalleled feat for Ireland, and Kevin learned a very valuable lesson in terms of Doing and execution: knowledge may give you enough reasons not to act - but Do! it anyway and be prepared to end up in a place you recognize and accept as better than your starting point. This book became the foundation on which he built his international speaking career.

Since then he has written four more books, including the first ever graphic novel which aims to educate the next generation on the key skills of emotional intelligence.

His most recent book is the critically acclaimed “DO! The Pursuit of Xceptional Execution”, in which he uncovers the success strategies of the leaders of some of the most exciting start-ups on the planet. Tom Peters described it as “the book I would have loved to have written.”

Staying true to his Irish roots, Kevin is a master storyteller who has worked around the world with Fortune 500 companies and prestigious associations like the Million Dollar Round Table. He has consulted with some of the biggest brands on the planet, including Microsoft, for whom he developed a unique video series for their World Wide Partner Community.

Kevin’s keynotes consistently deliver an interactive conversation that engages, informs, inspires and empowers attendees with a toolbox of invaluable takeaways.  His consultancy projects are built on delivering results for you. You set the agenda, and Kevin works with you and your team to address your specific challenges and reach your stated goals.

In 2016, he created the first ever Speaker Summit in Ireland where six of his colleagues from around the globe taught potential and existing speakers the A-Z of the Speaking profession. This was followed with another first in 2017 – the first conference on Storytelling and Sales. Kevin is currently researching his new book on that topic and is also in consultations with VR/AR companies on how to share his knowledge in new ways.

Dr. Mary C. Kelly Speaker

Dr. Mary C. Kelly

Commander U.S. Navy (Ret.), Author, International Speaker on Leadership, Growth and Productivity, Highly Respected Leadership Economist

 About

From Dr. Mary C. Kelly's days as a naval intelligence officer to her role as one of today’s most influential economists, Commander/Dr. Mary C. Kelly has carved out an unforgettable career in leadership. Former chief of police, professor, realtor and HR Director - Mary has spent over 25 years teaching and training more than 40,000 military and civilian personnel. Mary is now on a mission to spread and communicate her message of success with audiences worldwide, sharing with them the secrets to being a true leader in today’s workplace.

A high-energy keynote speaker, Mary is focussed on using research, laughter, and experience to show professionals how to excel. Mary’s relatable, no-nonsense approach inspires audiences to embrace their roles, surpass their goals - and plan for the future.

Mary is the author of 13 books on business growth, leadership, and today’s economy. She is a speaker, coach and trainer who has worked with hundreds of organizations and companies across the globe.

Christina  Kerley Speaker

Christina Kerley

Innovation Keynoter, Futurist, Strategist, and Professor

 About

Christina Kerley -- known simply as “CK” -- pushes Fortune 500's ahead of the curve through the 10+ tech dominating the next 10 years. An innovative tech forerunner for 20+ years, CK takes on the big topics, like: The Tech Megatrends; Future-Proof; The Human-Robot Revolution; Business In The AI Age; Hi-Tech Health; Next-Gen Marketing; and The Reskilling Revolution.

CK connects with diverse generations -- from Boomers to Zoomers -- and guides a wide range of professionals working in IT, marketing, sales, HR, R&D, supply chain, and leadership.

Through her next-level content, edu-taining style, and razor-sharp insights, CK electrifies audiences while navigating executives through scores of digital revolutions. Praised for her boundless energy, humor, and inspiration, she has wowed crowds at Verizon, Johnson & Johnson, Microsoft, Amazon, TEDx, E*TRADE, The United Nations, Bissell, Best Buy, Cisco, Prudential, and The Barbara Bush Literacy Foundation.

A top-rated member of faculty at Rutgers Business School for Executive Education, she has guest lectured at Stanford, Cornell, Carnegie Mellon, Northwestern, and USF.

Along with work for commercial industries -- across tech, consumer, healthcare, insurance, and financial -- she’s also addressed state governments in IL, MN, MO, NY, TX, VA, and WI.

A passionate advocate for closing the opportunity divide, her pro bono program, aptly named impaCKt!, gives a leading edge to under-served groups.

Constantly reinventing her business -- and herself -- CK is always on-trend, ahead of the curve, and in pursuit of the next BIG thing. She is based in New York City.

Get Ahead. Get Inspired. Get CK!

Jeremy Kingsley Speaker

Jeremy Kingsley

Inspiring Speaker on Leadership, Team Building & Communication

 About

Jeremy Kingsley is President of OneLife Leadership and a best-selling author, leadership expert and one of the most sought after speakers in the country. Since 1996 he has spoken to over 500,000 people, primarily at conventions, conferences and special corporate events, and given over 2,000 keynote presentations - with a focus on team building, communication, ethics and principles. Jeremy is a rare communicator who not only speaks to the mind, but to the heart. His unique understanding combined with humour, an amazing ability to inspire, challenge, and entertain audiences makes each program a valuable experience. Jeremy realizes that each event is unique and tailors every speaking engagement to help achieve your goals and purposes.

You may have seen Jeremy on television or online this year. He has been featured in/on CNBC, ABC, CBS, FOX, Fox Business, Forbes, International Business Times, Wall Street Business and many more large media outlets. He has endorsements from Fortune 500 companies like YUM! Brands and Whirlpool. Leadership expert Ken Blanchard has said, “Jeremy Kingsley drives home principles that all leaders need to know and apply.” His messages have reached millions through radio, television and the internet.

Jeremy is the author of four books, his latest best-seller titled Inspired People Produce Results (Published by McGraw-Hill). He is a master storyteller and connects with audiences through the perfect blend of humour, content, inspiration and relevant principles to help each individual. He believes that inspired people produce results - and that people can change, grow, and fulfill their personal and professional goals.

His early years were spent in the frigid winters of Wisconsin and his teen years in the politically charged environment of Washington, D.C. In both places Jeremy learned a lot about character, integrity and passion. After playing three years on the varsity basketball team in high school, he scored over 1,000 points and was named Conference Most Valuable Player in his senior year. Jeremy has the heart of an athlete and understands the importance of commitment, determination and purpose. He then went on to college and graduate-school, Jeremy holds bachelors and masters degrees from Columbia International University.

Jeremy and his wife Dawn, live in Columbia, South Carolina with their sons, Jaden and Dylan.

Carol Kinsey Goman Speaker

Carol Kinsey Goman

International Keynote Speaker, Author and Leadership Presence Coach

 About

Carol Kinsey Goman, Ph.D., is an international keynote speaker for corporations, conferences, universities and government agencies. She is an authority on the impact of body language in the workplace - especially on how it aligns with what you're communicating and how it builds or weakens leadership effectiveness.

Her speaking engagements are designed to give audiences powerful and practical strategies that can be implemented immediately, and have positive impact on change. She is a sought-after presenter, whose list of clients span more than 300 organizations in 26 countries:

  • Corporate giants including Consolidated Edison, 3M, Federal Express, Fluor, General Electric, Bayer Pharmaceutical, DuPont, S.C. Johnson, Chevron, AT&T, Consolidated Edison, and PepsiCo
  • Major associations including the American Institute of Banking, American Productivity & Quality Center, American Society of Association Executives, Sales & Marketing Executives International, and the American Society of Training and Development
  • High-tech firms including Amazon, Expedia, Google, Hewlett-Packard, Texas Instruments, and LinkedIn
  • Healthcare organizations including Kaiser Permanente, Adventist Healthy System West, American College of Surgeons, BETA Healthcare Group, and Atlantic Health System
  • Financial institutions including Bank of America, Federal Reserve Bank of Kansas City, First Interstate Bank, Goldman Sachs, Travelers, WellPoint, and Guardian Insurance
  • Government agencies including the Office of the Comptroller of the Currency, U.S. Army Tank-automotive and Armaments Command, Department of Energy, Department of Veteran Affairs, Lawrence Livermore National Laboratory, Department of Agriculture, and the Library of Congress
  • Women’s conferences including CFA Society Women’s Symposium, Global Executive Women at Expedia, Professional Business Women of California, UNC School of Government, and Women’s Leadership Conference, Trinidad
  • International firms including Petroleos de Venezuela, Dairy Farm in Hong Kong, SCA Hygiene in Germany, Landstinget Dalarna in Sweden, National Provident in New Zealand, the Panama Canal Commission, Royal Bank of Canada, Petrofac in the United Arab Emirates, British Petroleum, and Wartsilla Diesel in Finlin Finland

Carol is a leadership contributor for Forbes.com, with her Forbes blog on Body Language Hacks that Make You Look Like a Leader - which has garnered over 91,000 views. She is also the author of twelve business books, including The Silent Language of Leaders: How Body Language Can Help - or Hurt - How You Lead and The Truth About Lies in the Workplace: How to Spot Liars and What to Do about Them. With a new book in progress, Carol is currently working on Stand Out - How to Build Your Leadership Presence - that addresses projecting leadership presence (anticipated release date: 29-Sept-2020, Kogan Page). Make a note to obtain a copy - for Carol's next leadership go-to publication.

Her video course for Linkedin Learning, Body Language for Leaders, is the most popular course in the history of the company - with over 2 million views. She has recently added a course on Collaborative Leadership. Carol is also a content expert on the e-learning company, Athena Online.

Her expertise has been cited in The Wall Street Journal, Industry Week, Investors Business Daily, CNN’s Business Unusual, PBS Marketplace, the Washington Post’s “On Leadership” column, MarketWatch radio, and the NBC Nightly News.

Carol has served as an adjunct faculty member at John F. Kennedy University in the International MBA program, at the University of California in the Executive Education Department, and for the Chamber of Commerce of the United States at their Institutes for Organization Management. She is a current faculty member for the Institute for Management Studies, presenting seminars throughout the United States and for Excellence Squared, presenting seminars in Canada and Europe.

In addition, Carol is a California-based executive coach with two specialties: (1) assisting leaders as they craft and deliver key messages, and (2) helping senior managers prepare for C-Suite roles by increasing their leadership presence, which she defines as “the ability to influence and impact others by projecting confidence, credibility, caring, and charisma.”

Before her work in the business world, Carol was a therapist in private practice, a nightclub performer, and a majorette for the 49ers football team - but not in that order.