A Powerful Customer-Experience, Sales and Leadership Motivator and Dynamic Presenter who Ignites his Audiences into Action
Michael Hoffman is President of Igniting Performance. A Dallas-based company that specializes in the skills of sales, leadership and customer loyalty. Over the last 20+ years, Michael has delivered professional speaking engagements and customized training to organizations across this country and abroad.
With a highly interactive style, Michael's unique delivery cements his expertise in the minds of his attendees - to ignite the tactics and techniques necessary to OWN their jobs "on purpose" with an attitude of OWN IT-ship and professionalism. Michael uses his rich background to drive home his message that business is and will always be about "people". "How we approach our customers both internal and external will set us apart from all our competition."
Effective training combines the right informational tools with the right amount of motivation. Motivation alone is fleeting, but the right tools with-out motivation are lifeless... He provides both - therefore, getting results that matter. His highly contagious passion for business has earned him the loyalty of many repeat customers such as Bank of Montreal, Aflac, ALLTEL, KRLD Radio, Ericsson, SYSCO Foods, Dryers Grand Ice Cream, Comcast, and many, many more.
In today’s tough economy, cutting prices and providing good service aren’t enough. To be truly successful - innovative businesspeople must learn the art of Positively Outrageous Service (POS). Michael is co-author of Positively Outrageous Service, 3rd edition (along with T. Scott Gross & Andrew Szabo).
Professional Speaker to the world, Husband to the Perfect One, Fatherman to the Fabulous Four, Papa to the Amazing Grand Trio and lover of the laugh!... Ok… and eater of the doughnut.
Branding and innovation expert, author of Radical Careering, one of advertising’s most celebrated thinkers.
Sally Hogshead is a Hall of Fame speaker, international author, and the world's leading expert on fascination. Growing up with the last name Hogshead would give anyone an unconventional point of view. After graduating from Duke University and starting in advertising, Sally was named
the most successful junior copywriter of all time. At age 27 she opened her first agency, and went on to conquer the worlds of branding and marketing.
Over the past decade, Sally's research has uncovered surprising trends. In today's distracted world, people have a 9-second attention span. With only 9
seconds to communicate value, we must use our advantages to immediately break through. Sally teaches how to break through the distraction and competition by creating moments of intense focus.
When you fascinate a customer or employee, you create exciting moments of connection. Your listener is far more likely to remember and value you.
In her research, Sally has measured over 100,000 people to identify a scientific approach to personal branding.
A few findings in Sally's research:
- Your personality uses identifiable patterns of persuasion
- When you fascinate customers, they're more likely to trust and respect you
- Fascinating brands can charge up to 4x more than commodity brands
- Companies that fascinate employees have higher productivity
- Women will spend more to be fascinating than they spend on food and clothes combined ($338/month)
Rather than measuring how you see the world, Sally measures how the world sees you.
Sally's first book was Radical Careering: 100 Truths to Jumpstart Your Job, Your Career, and Your Life. She toured the country as a spokesperson for CareerBuilder.com, teaching how to apply strengths at work.
Her next book, FASCINATE, was published around the globe, earning Sally a frequent spotlight in major media including Today Show and the New York Times. The press describes Sally as a
marketing icon who has
changed the face of North American advertising.
In 2013, HarperCollins will publish Sally's new book, How The World Sees You: From First Impressions to Lasting Value.
Few keynote speakers blend a research-based message with the high-energy delivery required to inspire big audiences. Sally is a 2012 recipient of the coveted
CPAE award for lifetime achievement in speaking excellence. Recent clients include Intel, Cisco, Million Dollar Round Table, GE, New York Life, YPO, and Intuit. Her audiences ranging from Fortune 500 CEOs to entrepreneurs in Saudi Arabia.
A Stanford All-American, 5 time NFL All-Pro, and All-Star front line competitor, Brian Holloway was the 6'7" powerhouse at the core of the 1985 New England Patriots Super Bowl team. In 1986, Brian Holloway was elected by his peers to forge a new direction in NFL policy, becoming the youngest Vice-President of the NFL Player’s Association at age 23. Brian Holloway retired from the NFL in 1992 after eight distinguished seasons with the Patriots and two with the Los Angeles Raiders. In 2013, Brian Holloway was hired by the Baltimore Ravens as a motivational Speaker/Coach/Mentor/Voice of Experience, several days before they became world champions, winning Super Bowl XLVII.
Today, Brian Holloway is an international motivational speaker and renowned corporate trainer, mobilizing companies and organizations in search of peak productivity, helping them achieve new levels of excellence. He understands how to transform thinking within organizations and challenge the competitive spirit of diverse work teams.
Hired by over 200 Fortune 500 Companies from around the world, Brian Holloway has set himself apart in delivering high performance value for hard-charging corporate competitors. In fact, multi-billion dollar giant HP and Compaq called upon Brian Holloway to help meld their two extraordinary cultures into one, single, focused, turned-on team during one of the world’s largest industrial mergers.
Featured on CNN, ABC, CBS, NBC, ESPN, and The 700 Club, Brian Holloway is recognized as a team building expert & visionary. His client list includes: Wal-Mart, Albertsons, Honeywell, MBNA, Bank of America, Apple, Sprint, Verizon, AT&T, Cisco Systems, State Farm, SalomonSmithBarney, Knight Trading, AIG, Reebok, DaimlerChrysler, Google, Stanford, Yale, Fox, The White House, Best Buy, Wachovia Bank, and thousands more. Brian Holloway has been a featured guest lecturer at Harvard’s Business School, Stanford University, Princeton, New York Graduate School of Business and Williams College.
Brian Holloway’s stories and case studies are scenes from his own life. Entertaining, motivating and instructional, Brian Holloway uses multi-media technology along with actual NFL game footage to showcase critical points on competitive excellence. These powerful, high-impact presentations have immediate take-home value for everyone — athlete and non-athlete alike.
Brian Holloway’s accomplishments have landed him appearances on Good Morning America, the Today Show, ESPN and NBC Sports, as well as feature coverage in USA Today, the New York Times, the Wall Street Journal, the L.A. Times, and the Chicago Tribune. He has testified before Congress, guest lectured at Harvard University Business School and been the featured speaker at Stanford University’s Centennial Celebration.
Brian Holloway grew up to face and overcome many challenges — he spent much of his youth adjusting to life in 12 different states, even being labeled a “slow learner”. Persistence and an unstoppable spirit propelled Brian Holloway through his early struggles and on to academic and athletic awards throughout his high school and college years. He was heavily recruited by Ivy League Universities Harvard, Yale, Dartmouth, and Princeton, and inundated with over 350 scholarship offers. Brian Holloway chose Stanford University and earned varsity letters in both football and track under Coach Bill Walsh.
Brian Holloway’s commitment to service grew throughout his playing days, when he helped develop the first College Degree Completion Program for Professional Athletes. Beyond the game, he helped establish the Challenger Center for Space Science Education — a living education memorial to the crew of the Space Shuttle Challenger. Brian Holloway’s community activism embraces the homeless and inner city youth, and he vigorously supports Special Olympics, D.A.R.E., United Way and Big Brothers/Big Sisters. Brian also maintains a seat on the Stanford Athletic Board.
Brian Holloway is more than “just another” professional athlete. A former All-Pro football player, Brian Holloway understands how to attain optimum results and, most importantly, he knows how to communicate. Brian Holloway excels at providing transformational outcomes for organizations and companies who must break through to an extraordinary future.
Brian Holloway is direct, frank and brings a level of intensity and focus to his presentations that moves, inspires and changes people. This intellectual capital comes from over 16 years of experience inside the super-culture of championship teams and the ten-plus years spent inside corporate boardrooms. As a consultant to billion dollar companies, Brian Holloway brings high-level sales and marketing expertise that transforms thinking, and translates into millions in increased sales. As an international motivator, his speaking engagements reach over 1 million people world-wide. President Bill Clinton recognized Brian Holloway as one of America’s top emerging leaders.
Author, Global Trust Expert, and Speaker on Leadership, Customer Service, Innovation and Sales
David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, national best-selling author of The Trust Edge, inventor of the Enterprise Trust Index™, and director of one of the nation’s foremost trust studies: The Trust Outlook™. David is a leading authority on leadership, customer service, innovation and sales.
His work has been featured in prominent publications such as Fast Company, Forbes, The Huffington Post and The Wall Street Journal. David has advised leaders and delivered life-changing presentations on six continents - with audiences ranging everywhere from FedEx, Toyota and global governments to the New York Yankees and the Department of Homeland Security.
Rich Horwath is the Founder and CEO of the Strategic Thinking Institute where he facilitates strategy sessions for executive leadership teams, coaches individual leaders to reach their strategic potential, and has helped more than 100,000 managers develop their strategic thinking skills through live workshops and virtual training.
He is a New York Times and Wall Street Journal best-selling author on strategic thinking, including the new groundbreaking strategy graphic novel, StrategyMan vs. The Anti-Strategy Squad: Using Strategic Thinking to Defeat Bad Strategy and Save Your Plan, which was awarded “Best Strategy Book of 2018” (Axiom Business Book Awards).
Rich is a former Chief Strategy Oﬃcer and professor of strategy and has appeared on ABC, NBC, CBS and FOX TV. He has developed more than 200 proprietary resources on strategic thinking and has served organizations such as ESPN, Google, and FedEx. His work has been featured in publications including Fast Company, Forbes, and the Harvard Business Review. Rich has been described by Chief Executive Magazine as “…the world’s foremost expert on strategic thinking.”
David Houle is a
futurist, thinker and keynote speaker. He has always been slightly ahead of the curve. Houle is consistently ranked as one of the top futurists and futurist keynote speakers on the circuit. He has keynoted numerous conferences across the country and internationally. In the last three years he has delivered keynotes on 6 continents and 12 countries. He is regularly invited to speak at corporate management retreats. Houle won a Speaker of the Year award from Vistage International, the leading organization of CEOs in the world. He is often called the
CEO's futurist having spoken to or advised 2,000+ CEOs and business owners in the past four years.
Houle spent more than 20 years in media and entertainment. He has worked at NBC, CBS and was part of the senior executive team that launched MTV, Nickelodeon, VH1 and CNN Headline News. He helped to create television series on A&E for his client Bill Kurtis, (Investigative Reports and American Justice), introducing single- subject documentaries and legal programming to prime time before those programming concepts became common place. Both series were award winning and ran for more than 10 years.
Houle has won a number of awards. He won two Emmys as co-executive Producer for a nationally syndicated children's program,
Energy Express. He won the prestigious George Foster Peabody award and the Heartland award for Hank Aaron: Chasing the Dream and was nominated for an Academy Award.
He writes the highly regarded futurist blog, evolutionshift, with the tag line
A Future Look At Today, and he publishes the free Shift Age Newsletter. In February 2010 Houle became a featured contributor on Oprah.com.
He has been speaking about the future for 7 years and his influential first book The Shift Age was published in 2008. His second book, Shift Ed: A Call to Action for Transforming K-12 Education, written with Jeff Cobb was published in March 2011. The New Health Age: the Future of Health Care in America, co-authored with Jonathan Fleece, was published by Sourcebooks in January 2012. and became a #1 best seller on Amazon in the categories of Medicine and Future of Health Care. His latest book, Entering the Shift Age, was published in January of 2013. It is also a #1 Amazon best seller in the category of Business Planning and Forecasting.
Houle is Futurist in Residence and Faculty member at the Ringling College of Art + Design in Sarasota, Florida.
Speaker, Actor, and Satirizer rolled into an unusual ball of corporate messaging and humor.
A Professional Speaker and an Actor and a Satirizer rolled into an unusual ball of corporate messaging and humor. With Paul you can expect anything and get everything you want for your conference. Hilariously funny, smart, motivating, inspiring and memorable, Paul creates conference summaries and keynotes tailored exactly to the needs of your audience.
Described by many as indescribable, he’s one of the most unique voices in the speaking industry. Paul’s talks are an adventure in content and laughter and song. He delivers his lessons and your messages with energy, passion, and fun.
Paul offers a range of funny keynotes, break-out sessions, and facilitates workshops focussed on workplace resilience, change, personal excellence, team building and recognition. His most famous keynote, The Ultimate Ending / Paul’s World Famous Conference Ending Summary, is a closing session he creates from each day’s presentations and activities. At the end of the conference, the audience is treated to an instant replay of their convention. They leave laughing, sometimes humming, and always remembering what you want them to remember most.
He’s a trained actor with degrees in Management and Theatre, a diploma in Career Counselling, training in Adult Education, has worked in an insurance firm, and has sung with the Canadian Opera Company. This strange wide and varied background and 16 years of professional speaking experience collide to give Paul a one-of-a-kind style and the ability to understand how to promote learning and excite every audience. This skill has just been recognized by his peers, and he’s a recent inductee into the Canadian Speaking Hall of Fame. His words and talents put him in front of large corporations, small businesses, associations, governments, and his favourite charities. He works across Canada, the United States, Europe, and right around the globe to Australia, New Zealand and Japan. Paul performs in English, French, and occasionally Japanese.
Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession.
Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time and Be Amazing or Go Home. He is also the creator of The Customer Focus™, a customer service training program which helps clients develop a customer service culture and loyalty mindset. (Now available as an online/web-based training program!)
In 1983 Shep founded Shepard Presentations and since then has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees. Some of his clients include American Airlines, AAA, Anheuser-Busch, AT&T, AETNA, Abbott Laboratories, American Express – and that’s just a few of the A’s!
World-Class Wheelchair Athlete and Speaker on Overcoming Adversity
Chad Hymas inspires, motivates, and moves audiences - creating an experience that touches hearts for a lifetime. The Wall Street Journal calls Chad Hymas “one of the 10 most inspirational people in the world!”
In 2001, at the age of 27 - Chad’s life changed in an instant when a 2,000-pound bale of hay shattered his neck leaving him a quadriplegic. But Chad’s dreams were not paralyzed that day - he became an example of what is possible.
Chad is a best-selling author, President of his own communications company, Chad Hymas Communications, Inc. - and a recognized world-class wheelchair athlete. In 2003, Chad set a world record by wheeling his chair from Salt Lake City to Las Vegas (513 miles).
Chad’s speaking career in the areas of leadership, team building, customer service, and mastering change - has brought him multiple honours. As a member of the National Speakers Association, Chad travels as many as 300,000 miles a year - captivating and entertaining audiences around the world. He has graced the stage of hundreds of professional and civic organizations including Wells Fargo, Blue Cross Blue Shield, AT&T, Rainbird, IHC, American Express, Prudential Life, Vast FX, and Merrill Lynch.
CNBC Senior Analyst & Contributor, Trailblazing Financial Journalist, Best-Selling Author and Financial Industry Expert
Ron Insana maintains that “Financial markets send messages. Heed them because forewarned is forearmed with respect to future economic, political and geo-political events.” What are the forces and trends driving and disrupting the business environment, the economy and how will they impact you, your industry, and your investment decisions? Those are the questions Ron has answered for viewers and listeners every single day for over three decades. Currently a contributor to CNBC where he also served as anchor and correspondent since 1991, Ron also hosts The Market Score Board Report, a thrice-daily nationally syndicated radio program.
As a financial journalist, Ron stands alone as someone who ran his own hedge fund - experience that adds to the depth of his insights. He’s also written for Moneymagazine, USA Today, and authored four best-selling books on investing and reading the financial market. In Ron’s speeches, he explains how Wall Street, Main Street and Washington intersect –translating the market signals and political maneuvers into actionable information everyone can understand and use - to protect what they have and find opportunities in any type of market condition.
Ron Insana was a trailblazer; among the first group of financial journalists who launched the Financial News Network (FNN) in 1984. When FNN merged with CNBC in 1991, Ron continued to cover the most important stories affecting the financial markets as an anchor and correspondent on CNBC and on other NBC news outlets. In the process, he became one of the most visible reporters broadcasting financial news.
Over the years, Ron became well-known for his high-profile interviews, which included Presidents Clinton and Bush; billionaire investors Warren Buffett, George Soros and Julian Robertson, among others; captains of industry like Bill Gates, Jack Welch and the late Steve Jobs; top economists, analysts and global heads of state, from Former Soviet leader, Mikhail Gorbachev, to Jordan's Queen, Rania.
During his broadcasting career, Ron received numerous honors for his work. He was named one of the "Top 100 Business News Journalists of the 20th Century" and was nominated for a news and documentary Emmy Award for his role in NBC's coverage of the 9/11 terrorist attack.
In addition to his work as a business journalist, Insana was the CEO of Insana Capital Partners, from 2006-2008, which, at its peak, managed the $125 million Insana Capital Partners Legends Fund. His hands-on experience in the financial industry – through some of the markets’ most turbulent times – gives Ron an added depth of perspective that few financial journalists can match.
Ron Insana has authored four best-selling books: How to Make a Fortune from the Biggest Bailout in U.S. History (2009); Traders Tales: A Chronicle of Wall Street Myths, Legends, and Outright Lies (1996), Trend Watching: Don’t Be Fooled by the Next Investment Fad, Mania, or Bubble (2002), and The Message of the Markets (2000).
In addition to writing, contributing, and advising, Ron Insana is a highly-regarded speaker on domestic and global economics, financial markets, and economic policy issues. He is also currently senior adviser at Schroders Investment Management.
Dale Irvin is one of a kind. He is an author, actor and widely televised comedian, but speaking is where he excels.
Dale is the world's only Professional Summarizer. He attends your meeting, paying attention to every word spoken by every speaker and noticing every detail of the event. Then, throughout the day, he will
summarize the event with a comedy monologue written on the spot. One of his clients best described his performance when she said,
What Billy Crystal brings to the Academy Awards, you brought to our meeting.
Dale's monologues keep the audience fully engaged, wide awake, and paying more attention so that they will get the jokes they are about to hear. It also gives them another connecting point and becomes a topic of conservation during the breaks.
In addition to over 100 national TV appearances, Dale has appeared in concert with Jay Leno, Paul Anka, The Four Tops, and The Temptations. Dale is the author of eight books including Laughter Doesn't Hurt and Insurance As A Second Language. He also produces The Friday Funnies, a free weekly video and written recap of the odder stories in the news.
Distinguished Scholar and Speaker on The Science of Decision-Making
Sheena Iyengar has revolutionized the study of choice and decision-making with her research into the negative impact of choice quantity on decision quality. She regularly speaks to leaders and audiences across the world - inspiring individuals on how they can overcome the challenges of a market saturated with options. She is the inaugural S.T. Lee Professor of Business in the Management Division at Columbia Business School. Prior to joining the Columbia faculty in 1998, she served on the faculty of the Sloan School of Management at MIT.
Her book The Art of Choosing explores the many facets of choice, both its pleasures and its perils - and offers handy techniques anyone can learn in order to start choosing better. It received a Financial Times and Goldman Sachs Business Book of the Year 2010 award, and was ranked #3 on the Amazon.com Best Business and Investing Books of 2010.
Iyengar’s more recent research has turned to social network analysis, the forces behind creativity and innovation - and how we construct our authentic selves. Her work has been published in premiere academic journals, including JPSP, Psychological Science, Leadership Quarterly, and the Journal of Policial of Economy - and is regularly cited in the popular media, including The New York Times, the Wall Street Journal, the Economist, and BBC. Iyengar has also appeared on the Today Show, the Daily Show, and Fareed Zakaria’s GPS on CNN. Her TED Talks have collectively received almost four million views - and her research continues to inform markets, businesses, and people all over the world.
Iyengar received her Ph.D. in Social Psychology from Stanford University.
Leading expert on the geopolitics of oil, energy, security and risk, author of Oil, Dollars, Debt and Crises
Amy Myers Jaffe is a leading expert on the geopolitics of oil and gas and energy security and is an influential thought leader on global energy policy and sustainability. She is Chair, World Economic Forum (Davos) Global Agenda Council on The Future of Oil and Gas, and is executive director for Energy and Sustainability at University of California, Davis.
A frequent keynote speaker at major energy industry and investment conferences and board of directors meetings, Jaffe is a widely quoted commentator on energy and the environment in international media who has provided testimony on Capital Hill, Jaffe appears regularly on a variety of television and print media, including CNN, The New Hour with Jim Lehrer, FOX, Al-Jazeera TV, MSNBC, National Public Radio, the Wall Street Journal and the Financial Times of London. Her writings have been featured by the New York Times, Dow Jones International, and Petroleum Intelligence Weekly. She has a regular blog at the Houston Chronicle and is a contributor on energy and climate change to the Wall Street Journal’s blog The Experts.
Jaffe is a member of the National Petroleum Council and serves as an advisory board member of GE Ecoimagination and as a technical committee member on shale gas for the Union of Concerned Scientists. A contributor to Foreign Policy magazine’s “21 Solutions to Save the World” and recipient of the Award for Excellence in Energy Writing by the International Association for Energy Economics, Jaffe was named to Esquire’s annual 100 Best and Brightest and Elle Magazine’s Women for the Environment.
Prior to joining UC Davis, Jaffe served as director of the Energy Forum and Wallace S. Wilson Fellow in Energy Studies at Rice University’s James A. Baker III Institute for Public Policy. Jaffe’s research focuses on oil and natural gas geopolitics, strategic energy policy, alternative fuel (for the state of California and beyond), corporate investment strategies in the energy sector, sustainability and risk and energy economics.
Jaffe served as a member of the reconstruction and economy working group of the Baker/Hamilton Iraq Study Group, as project director for the Baker Institute/Council on Foreign Relations Task Force on U.S. Strategic Energy Policy, and as chair, working group on nuclear power in the Middle East for the U.S. Institute for Peace-Stinson Center strategic task force on Iran and as a principal advisor to USAID’s project on Options for Developing a Long Term Sustainable Iraqi Oil Industry.
Sought-after consultant, speaker and thought leader on innovation, marketing, new media and social media
One of the most sought-after consultants, speakers and thought leaders on innovation, marketing, new media and social media, Joseph Jaffe is Founder and CEO of Evol8tion, LLC (www.startupsforbrands.com), an innovation agency that connects early stage startups with established brands to partner via acceleration, pilot programs and/or investment. Evol8tion’s clients include Mondelez International, Kraft Foods, Time Warner Cable, Zenith Optimedia and Jarden Consumer Solutions.
In 2006, Joseph founded and ran strategic consultancy, crayon, until it was acquired by Powered in January of 2010. crayon's clients included The Coca-Cola Company, Panasonic, Kraft Foods and H&R Block. Powered’s clients included Target, Verisign, Anheuser-Busch InBev and General Motors/Onstar. Before that, Joseph was Director of Interactive Media at TBWA/Chiat/Day and OMD USA, where he worked on Kmart, ABSOLUT Vodka, Embassy Suites and Samsonite.
Jaffe’s popular blog and audio podcast, "Jaffe Juice”, provides daily and weekly commentary respectively on all things new marketing. You can join the conversation at www.jaffejuice.com. His podcast was voted a Readers’ Choice Award as “Best Marketing Podcast” by MarketingSherpa. You can subscribe via iTunes. In 2009, he launched his first foray into video in the form of JaffeJuiceTV (www.jaffejuice.tv), in an effort to prove once and for all that he does not have a face for radio.
His first book, Life After The 30-Second Spot: Energize Your Brand With A Bold Mix Of Alternatives To Traditional Advertising was released in June 2005 and focuses on how advertising is evolving in a world ruled by an empowered consumer and no longer governed solely by the 30-second spot. His second book titled, Join the conversation: How to engage marketing-weary consumers with the power of community, dialogue and partnership outlines the birth and rise of “conversational marketing” – a vision of how marketers can become part of the conversation, instead of constantly disrupting it.
His third book, Flip the Funnel: How to use existing customers to gain new ones, was published in February of 2010 and presents a powerful hypothesis that retention can become the new acquisition through the strategic incorporation and elevation of customer service, customer experience and customer initiated word-of-mouth, content creation and incentive-based referrals.
Joseph’s impassioned, straight-shooting and honest perspectives have found their way to every major media outlet, including the likes of CBS Evening News, ABC World News, Bloomberg, NPR, The Wall Street Journal, New York Times, USA Today, Fortune, Newsweek, Business Week, Ad Age, Adweek and the list continues.
Joseph is a mentor at Founder’s Institute, Entrepreneur’s Round Table and Techstars. He also has lectured at NYU's Stern School, Cornell's Johnson School of Business and Syracuse University. Hailing from South Africa, he lives with his wife, daughter and two sons in Westport, CT.
International Speaker, Expert and Best-Selling Author on Sales, Culture & Leadership
For more than two decades Nathan Jamail has either been setting sales records, or helping and coaching leaders and organizations on how to build winning cultures as well as working to develop great leaders into great coaches. Nathan’s passion and enthusiasm is said to be felt in every one of his keynotes and workshops. Nathan understands the difficulties that many leaders face in balancing the job of running the business and developing employees. As a business leader in Corporate America and a small business owner for over 20 years, Nathan has a great deal of personal experience in the role of a leader and a coach.
Nathan is the author of three best-selling books, The Leadership Playbook, The Sales Leaders Playbook and the The Sales Professionals Playbook although he will tell you he is not a writer, rather a business leader that writes books for business leaders. Now available, Nathan's latest release (Career Press, Oct 2018) is Serve Up, Coach Down: Mastering the Middle and Both Sides of Leadership.
Many Fortune 100 companies will tell you that Nathan Jamail’s coaching principles and books have become the core of their business and leadership principles. Some of the companies Nathan has worked with are Cisco, Georgia Pacific, Transperfect, Enterprise, JQH Hotels, The U.S. Army, FedEx, Sprint and many more.
After a 17-year distinguished career as an NFL quarterback, today Ron Jaworski is coaching football fans on TV with a multi-platform NFL analyst role that includes appearances on Sunday NFL Countdown, Monday Night Countdown, NFL Matchup, NFL-branded specials, Mike & Mike in the Morning, Pardon the Interruption, and other platforms and shows throughout the year. ESPN’S Mike Tirico said, “If you made a list of 10 guys on TV in any sport as an analyst who you'd want to have a beverage with and watch a game, he’s [Ron Jaworski] high on that list.”
Before switching to his current multi-platform analyst role with ESPN, Ron spent five seasons in the booth with Mike Tirico and Jon Gruden as the color commentator for Monday Night Football.
The Los Angeles Rams drafted Jaworski in the second round of the 1973 NFL Draft. After four years with the Rams, Jaworski joined the Philadelphia Eagles in 1977. Under head coach Dick Vermeil and behind Jaworski’s ability and field leadership, the Eagles advanced to their first-ever berth in a Super Bowl vs. the Oakland Raiders. Jaworski finished the 1980 season as the No. 1-rated passer in the NFC and was the 1980 NFL MVP.
Along the way, Ron became known as "Jaws." The name was hung on him by his next-door neighbor at the time, Doug Collins, who was a star guard for the Philadelphia 76ers and today is their coach. “He didn’t come up with Jaws because of that shark movie, though.” Jaws says, “Doug said it was because my mouth was always open, talking.”
Until Ron suffered a broken leg at St. Louis during the 13th game of the 1984 season, he had started 116 straight NFL games, a record for most consecutive starts. Jaws held that record until 1999, when Brett Favre broke it.
He’s also the author of “The Games That Changed the Game,” which highlights seven games in NFL history that changed the strategies and tactics used in NFL football.
Today, Jaworski lives in Southern New Jersey and is civically active. Jaworski is committed to the Jaws Youth Playbook, which focuses on a mission to motivate and improve the overall health and wellness of at-risk youth, primarily in the Greater Philadelphia Region. To date, the Jaworski family is proud to have donated over $3 million to at-risk youth.
Ron owns an exclusive business development company called Business Clubs America as well as owning four Signature Golf courses in South Jersey -- RiverWinds Golf & Tennis Club, Valleybrook Country Club, Running Deer Golf Club, and Blue Heron Pines.
Jaworski also serves as the President of the Maxwell Football Club, Co-Majority Owner of the Philadelphia Soul and sits on the boards of PNC Bank.
The South Jersey Chamber of Commerce awarded Jaworski the Pinnacle Award for his outstanding volunteer work and longtime service to South Jersey Chamber & business community. The United Way honored Jaworski with their Volunteer Leadership Award, the highest award given by United Way.
Author of The Medici Effect, speaks on Diversity and Innovation.
Frans Johansson is the best-selling author of The Medici Effect: Breakthrough Insights at the Intersection of Ideas, Concepts and Cultures (Harvard Business Press, Republished 2017). Translated into 22 languages, The Medici Effect was named one of the top 10 best business books by Amazon.com. His acclaimed follow up, The Click Moment (Penguin Portfolio, 2012), obliterates the idea that in business we can plan and strategize our way to success. Known for his provocative, high-octane delivery style, Johansson is a widely sought-after leadership speaker. His presentations cover topics such as:
- how to successfully execute innovative ideas
- leverage different perspectives in an organization to create and execute new ideas
- how to apply ideas from other industries and cultures to drive innovation, growth and profit
- why and how diversity drives innovation
In his role as thought leader and CEO of The Medici Group, Frans has advised executive leadership at Fortune 500 companies such as Disney, IBM, Nike, and Synchrony (formerly GE Financial).
Johansson has lived all his life at the intersection where ideas from different fields and cultures meet and collide. He was raised in Sweden by his African- American-Cherokee mother and Swedish father. Johansson earned his B.S. in Environmental Science from Brown University and his MBA from Harvard Business School. He founded both a Boston-based software company and a medical device company operating out of Baltimore and Stockholm, Sweden. He has written articles on healthcare, information technology and the science of sport fishing and has been featured on CNN's AC360, ABC's Early Morning Show and CNBC's The Business of Innovation series along with Jack Welch and Muhammad Yunus. Frans currently serves on the Board of Trustees for the New York Hall of Science.
The Click of the Moment: Seizing Opportunity in an Unpredictable World is Johansson's latest book.
Founder/CEO of FUBU, CEO of The Shark Group and Marketing & Branding Expert
Daymond John, from his wildly successful role on ABC’s smash hit, Shark Tank, to his distinguished status as a Presidential Ambassador for Global Entrepreneurship, has become globally recognized for his relentless and commitment to promoting and supporting entrepreneurs.
Daymond initially made his mark as the entrepreneur and branding expert behind the groundbreaking lifestyle brand, FUBU, which eclipsed more than $6 billion in global retail sales. From the streets of Hollis, Queens, Daymond started a global movement from the basement of his mother’s house by capitalizing on the then fledgling hip-hop culture. Today, the streetwear market that FUBU pioneered is a $20 billion dollar industry.
Since then, Daymond has continued to challenge himself and the business world in which he operates. In 2009, Daymond was tapped by lauded television producer, Mark Burnett, to join the cast of a new business-reality concept, Shark Tank. After 8 seasons, 4 Emmy Awards, multiple Critic’s Choice Awards and millions of dollars in investments, the show has become the most watched program on Friday nights, and one of the most successful business reality series of all time. Over the course of the series, Daymond has been a mainstay of the cast of Sharks and is now affectionately referred to as, “The People’s Shark.”
Resolved to expand his own brand, Daymond has written three books, the most recent of which debuted at #2 on the New York Times best-seller list in January of 2016. The wildly successful release, The Power of Broke (Crown Publishing) takes an in-depth look at how successful entrepreneurs who started from broke were forced to think more creatively and to leverage their resources more efficiently, than their counterparts. While his previous books, Display of Power and The Brand Within were national best-sellers, The Power of Broke stands as the only New York Times best-selling book from any of the Sharks.
Beyond the brands, the television series and the books, Daymond’s commitment to entrepreneurship has been celebrated on a global level. In 2015, he was named a Presidential Ambassador for Global Entrepreneurship and was part of an exclusive group who joined President Obama at the Global Entrepreneur Summit in Kenya. In March, Daymond accompanied The President on his historic trip to Cuba, which represented the first time a sitting US president visited the island since Calvin Coolidge did in 1928.
One of Daymond’s greatest accomplishments is his continued fight against dyslexia. He has worked with the Yale Center for Dyslexia and he currently sits on the advisory board of Understood.org. Daymond has embraced his affliction allowing it to be a catalyst for his career as a highly sought after motivational public speaker and author.
As a dynamic speaker with more than twenty-five years of proven business experience, Daymond has become one of the most highly sought after speakers in the country. He regularly speaks at Fortune 100 companies, conferences, universities, and independent businesses alike. Daymond’s high energy presentations give audiences relatable advice and practical takeaways. His S.H.A.R.K. Points are actionable principles that bring long-term results. Entrepreneurship, marketing and branding, financial literacy and goal-setting are among his most popular topics. Daymond has delivered keynote speeches for organizations such as General Mills, Johnson & Johnson, Samsung, AT&T and dozens more.
A recipient of more than thirty-five awards, including the Brandweek Marketer of the Year and Ernst & Young’s Master Entrepreneur of the Year, Daymond serves as CEO of the brand consultancy, The Shark Group, which specializes in brand strategy and development, artist relations and talent development. Under Daymond’s leadership, The Shark Group has re-written the script on how companies, brands and products can seamlessly work together to yield a sum greater than its parts. The Shark Group works with a wide range of businesses and brands, including Capital One, HSN, Forbes, Miller Lite, Gillette, Shopify and Infusionsoft and superstars such as Muhammad Ali, the Kardashians, Pitbull, Stan Lee, Carlos Santana, Jillian Michaels and others.
Harvard Business School Professor & Speaker on Consumer Behavior and Social Psychology
Leslie John is an associate professor of business administration in the Negotiations, Organizations, and Markets unit at Harvard Business School. She teaches the Negotiations course in the MBA elective curriculum, as well as in various Executive Education courses. In the past, she has taught the core Marketing course in the MBA required curriculum.
Professor John’s research centers on how consumers’ behavior and lives are influenced by their interaction with firms and with public policy. Her work has been published in leading journals including the Proceedings of the National Academy of Sciences and has received widespread media attention from outlets including Time Magazine and The New York Times.
Professor John holds a Ph.D. in behavioral decision research from Carnegie Mellon University, where she also earned an M.Sc. in psychology and behavioral decision research. She completed her bachelor’s degree in psychology at the University of Waterloo.
Speaker on Leadership and Co-author of Absolute Honesty: Building a Corporate Culture that Values Straight Talk and Rewards Integrity.
For over thirty years Larry Johnson has helped organizations build more productive and profitable working cultures through the development of strong leaders and dedicated employees. Larry delivers fresh insights and practical
how to's for change, retaining customers, honesty in business and developing effective work relationships. He is an engaging, insightful speaker who can help your audience raise productivity, reduce employee turnover and increase customer satisfaction – and he’s really funny too.
Since 1986, Larry has presented to more than 2,500 audiences - having received rave reviews from more than 150,000 business, government, and health-care professionals - in every state in the Union, as well as in Great Britain, Hong Kong, Malaysia, Indonesia, Central America and Australia. Larry was the #1 ranked speaker at the Inc. Magazine Workforce 2000 Conference. He has been invited to speak at eight International Customer Service Association Conferences.
Larry is the co-author of ABSOLUTE HONESTY: Building a Corporate Culture That Values Straight Talk And Rewards Integrity, published by the American Management Association. Some of his clients include Harley-Davidson Motor Company, Nordstrom Department Stores, American Express, United States Telecom Association, JP Morgan Chase Bank, Lloyds of London, and Tektronix.
Larry was awarded the City of Phoenix Award of Excellence for designing and implementing that city's team-based quality improvement program. This program was featured in a PBS televised documentary by Tom Peters (co-author of In Search of Excellence).
Chris Johnson is the leading authority on small steps to healthy living. As Founder/CEO of On Target Living, Chris is a highly respected expert and accomplished executive, who has spent over 30 years researching and building optimal health and performance programs for individuals and corporations. He is the architect of the Food Target® that shifts from counting calories to concentrating on the nutrient values of foods that guide healthy choices.
Chris likes to say he was 'raised by wolves'. Growing up struggling with terrible skin and chronic health issues, he had no idea how his lifestyle affected his health. The doctors couldn't help him, and despite all the medications they prescribed, his health did not improve. By his mid-20's, deeply frustrated and feeling hopeless, Chris set out to heal himself. On his quest, he learned how food affects the body, the importance of sleep, and why people need to move. These discoveries transformed his life. Conditions which plagued him for years disappeared, and his energy and attitude reached new heights. Amazed at how good he felt, Chris knew he’d found his calling, and needed to share his discoveries.
Today, Chris works with organizations to transform their performance from the inside out. He applies the principles of REST-EAT-MOVE to educate, engage and motivate teams around the world. Chris graduated from Michigan State University with a Master’s Degree in Exercise Physiology, and received his Bachelor’s Degree in Business and Economics from Western Michigan University. He holds certifications from The American College of Sports Medicine, The National Academy of Sports Medicine and the American Council on Exercise and Certified Natural Health Professional. Chris earned and maintains a reputation of providing groundbreaking lifestyle modification strategies with integrity, humor and passion.
Author and Co-Founder, with Clayton Christensen, Rose Park Advisors’ Disruptive Innovation Fund
Whitney Johnson is recognized as one of the 50 leading business thinkers in the world since 2015 (Thinkers50), Whitney Johnson is an expert on disruptive innovation and personal disruption? specifically, a framework which she codifies in the critically acclaimed book Disrupt Yourself: Putting the Power of Disruptive Innovation to Work. She is also the author of Dare, Dream, Do: Remarkable Things Happen When You Dare to Dream. Her latest title, Build An “A” Team: Become a Boss People Love, will be released in May 2018 by Harvard Business Publishing.
She developed her proprietary framework and diagnostics after co-founding The Disruptive Innovation Fund with Harvard Business School’s Clayton Christensen. This framework is complemented by a deep understanding of how executives create and destroy value, having spent nearly a decade as an Institutional Investor ranked equity analyst on Wall Street.
In addition to her work as a speaker and advisor, Whitney is one of Marshall Goldsmith’s original cohort of 25 for the #100 Coaches Project, is a coach for Harvard Business School’s Executive Education program, frequent contributor to the Harvard Business Review, is a Linkedin influencer, and hosts the twice-monthly Disrupt Yourself Podcast. You can follow her on Twitter at @johnsonwhitney.
There are many inspirational and motivational Speakers, and then there is the one, the only, the incomparable Dr. Willie Jolley. He is a Hall of Fame Speaker, an Award-Winning Singer, a Best-Selling Author and a National Television & Radio Personality. The Business Ad Hoc Committee recently tabbed him as
The #1 Inspirational Speaker/Singer in America!
Dr. Willie Jolley has achieved remarkable heights in the speaking industry, having come from humble beginnings of being a fired singer (who was replaced by a karaoke machine!). He has gone on to be named
One of the Outstanding Five Speakers in the World &
Inspirational/Motivational Speaker of The Year by the 175,000 members of Toastmasters International. He has been inducted into the prestigious Speaker Hall of Fame as well as achieving the distinction of Certified Speaker Professional by the National Speakers Association. In addition, he is also the recipient of the Ron Brown Distinguished Leadership Award and the African American Chamber of Commerce DC Business Leadership Award.
Dr. Willie Jolley uses his public platform to pursue his mission of empowering and encouraging people to rise above their circumstances and maximize their God given potential! Many know him as the speaker Ford Motors called on in 2006 when they were on the brink of bankruptcy, and he worked with them in 2006, 2007 and 2008 and in 2009 they were able to reject a government bailout and go on to Billion Dollar profits.
No matter the venue, from his exciting television appearances to his SiriusXM radio show, to corporate audiences like Wal-Mart, Ford, GM, Comcast, Verizon, Marriott or The Million Dollar Round Table. Dr. Willie Jolley keeps it moving with high energy and enthusiasm, as he delivers nuggets on how every person can live a better life, one day at a time!
Dr. Willie Jolley is the author of several international best-selling books including It Only Takes A Minute To Change Your Life, A Setback Is A Setup For A Comeback, Turn Setbacks Into Greenbacks and An Attitude of Excellence, which was endorsed by Dr. Stephen Covey.
Dr. Jolley holds a Doctorate Degree in Achievement, a Master Degree in Theology and a B.A. in Psychology and Sociology. He resides in Washington, DC with his wife, Dee.
Inspiring Speaker on Adventure, Innovation and Creativity and Award-Winning Photojournalist.
Dewitt Jones is an inspiring speaker with presentations on innovation, creativity and adventure. He is one of America's top professional photographers. Twenty years as a freelancer for National Geographic, shooting stories all over the globe, has earned him a reputation as a world-class photojournalist. As a motion picture director, he had two films nominated for Academy Awards before he was thirty.
His work is well known to the corporate world as well, in major advertising campaigns for clients such as Dewar's Scotch, Canon and United Airlines.
Mr. Jones has published nine books, including California, Visions Of Wilderness, What The Road Passes By, Robert Frost - A Tribute To The Source, Canyon Country and John Muir's High Sierra. His most recent book, The Nature Of Leadership was created in collaboration with Stephen R. Covey (The Seven Habits of Highly Effective People). His column, Basic Jones, appears monthly in Outdoor Photographer magazine.
Mr. Jones is a cum laude of Dartmouth College and holds a Master of Arts Degree from UCLA.
Speaking to corporations and associations throughout the world, Mr. Jones is recognized as an extraordinary lecturer. His knowledge of the creative process, his relaxed and genuine style, and his ability to communicate make his presentations truly outstanding.
Founder of Travelocity; Speaks on Innovation, Leadership and Social Media
Terry Jones, founder and former CEO of Travelocity.com, Chairman of Kayak.com and CIO of Sabre, Inc has a proven track record of leading companies whose innovations have changed an industry. Through his consulting practice, as a board member, a venture capitalist and a speaker, Jones has been helping companies use the tools and techniques he's developed to keep up with this rapidly changing world. His programs on
leadership, marketing and ecommerce are always thought provoking, entertaining and customized.
Jones founded Travelocity.com. He led the company as President and Chief Executive Officer from it's founding until May 2002. Previously, he served as Chief Information Officer at Sabre Inc. In his 24 years at Sabre, Jones held various executive positions including President of Computer Services, Vice President of Applications Development and Vice President of Product Development.
Prior to Sabre, Jones joined American Airlines in 1978 as Director of Product Development when American Airlines acquired Agency Data Systems, a Florida-based mini-computer accounting systems company. He became president of the division when it moved to Dallas/Fort Worth.
A graduate of Denison University in Granville, Ohio, Jones entered the travel industry in 1971 as a travel agent with Vega Travel in Chicago. He later served five years as a vice president of Travel Advisors, a company specializing in business travel to Eastern Europe and the USSR, with offices in Chicago and Moscow.
Jones is managing principal of Essential Ideas, a consultancy he co-founded to help companies in their transition to the digital economy. He serves as Chairman of the Board of Kayak.com, and is on the boards of LuxuryLink, Smart Destinations, and Rearden Commerce. He is a venture capitalist with General Catalyst Partners and the Sierra Angels. Jones is also Chairman of the Lake Tahoe Shakespeare Festival and serves on the National Information Technology committee of the Boy Scouts of America.
Diana Jordan is "healing the world one laugh at a time..." Having entertained over a million people live and on television, she came to realize that by making people laugh - she could help them deal with life’s stresses, motivate them, and teach them what she has learned over the past 25 years - how great laughter is in nourishing yourself and changing your outlook on life.
Diana has toured the country many times over as an extremely successful stand-up comedian and author. She is also a cancer survivor and speaks about her journey to many cancer organizations and events nationwide.
As a funny motivational speaker in Diana’s keynote speaker address, messages ring loud and true about how you can make the choice to be happy, find the funny in your life, take responsibility for your own health, and bust stress. Just these four things can make a happier, healthier, and more productive you! And she’s funny too!
Diana has been nominated by the American Comedy Awards as a Top Five Female Comedian in the country. She has been seen on Showtime, Showtime Specials, HBO, ComedyCentral, VH1, and more.
Diana has also been featured on Oprah for her talent as a comedian and writer. Her hilarious, best-selling book called, A Wife’s Little Instruction Book, Your Survival Guide To Marriage Without Bloodshed! has sold over 500,000 copies.
Being a funny motivational speaker was a natural transition for Diana. She realized her gift and talent for comedy was much needed around the country.
A world traveler, Diana has lived in Greece, Hawaii, Chicago, Atlanta, Las Vegas, and even ‘starved’ while working as a waitress in New York to get a job on Broadway. She never gives up! For the last two decades, Diana has headlined America’s top comedy clubs and entertained our troops overseas.
For over a year she performed her widely popular one-woman-show, “Female, Fertile, and Frustrated!” which she wrote, produced, directed, and starred in at the world famous Ice House Comedy Club in Pasadena, California. “Female, Fertile, and Frustrated!” is still the longest running one person show in the forty year history of The Ice House. No longer FERTILE, Diana makes light of getting older and using humor to cope with being a breast cancer survivor.
“When my Reconstruction Surgeon asked me if I wanted to go up a cup size or two I told him, ‘let me put it this way, when I fly I want to be the flotation device!’ “
Diana studied improv comedy in “off the wall” classes with classmate Robin Williams (whom she also dated). She has been under contract to CBS Network and Twentieth Century Fox for her self-written sitcom and is a member of SAG, AFTRA, The National Speakers Association, and The Writers Guild of America.
As a talented comedian and singer, she has opened in concert for major stars at The Kennedy Center, Garden State Arts Center, and Radio City Music Hall. She has also been the Master of Ceremonies for gala events with prestigious speakers such as Former Secretary of State, General Colin Powell and Yolanda King, daughter of Dr. Martin Luther King.
On screen, Diana co-starred in “Loretta’s Surprise,” featured at the Sundance Film Festival, and was handpicked by director Cameron Crowe to be in the Oscar nominated movie “Jerry Maguire” with Tom Cruise. You’ll see her sitting next to Cruise during the now famous “You complete me” and “You had me at hello” scenes!
Cruise says, “Diana is funny and smart, she had me at her first joke!”
Diana Kander's family escaped from the Soviet Union when she was 8-years-old. By the time she was an American citizen, she had perfected her skills as a capitalist – selling flea market goods to grade school classmates at a markup.
Today, Diana is a successful entrepreneur, having founded and sold a number of ventures, a Professor of Entrepreneurship at the University of Missouri and a Senior Fellow at the Ewing Marion Kauffman Foundation, the largest non-profit in the world dedicated to entrepreneurship and education. A Georgetown-educated attorney who left a successful practice to launch her first company, Diana draws on her experience as a founder, investor, and academic to train companies and non-profits how to be more innovative and how to get their employees to think like entrepreneurs.
Diana is the author of All In Startup, a New York Times best-selling novel outlining lessons for launching successful products through a story of a struggling entrepreneur making his way through the World Series of Poker.
Diana lives in Columbia, Missouri with her high school sweetheart/best friend/husband, Jason, and their awesome son, True.
Author of Leapfrogging, Speaks on Innovation, Leadership and Strategy
Soren Kaplan is a the author of the bestselling and award winning book, Leapfrogging, a writer for FastCompany, faculty member in the executive education program at the Copenhagen Business School, and the Founder of InnovationPoint.
As a leading expert in innovation, culture, and disruptive technology and change, he works with organizations including Disney, NBCUniversal, Kimberly-Clark, Colgate-Palmolive, Medtronic, Philips, Red Bull, and numerous other global firms. Soren previously led the internal strategy and innovation group at Hewlett-Packard (HP) during the roaring 1990's in Silicon Valley and was a co-founder of iCohere, one of the first web collaboration platforms.
He has lectured at the Harvard Business School, Copenhagen Business School, and with other MBA and executive education programs and sits on the advisory boards of several Silicon Valley start-ups.
He has been quoted, published, and interviewed by FastCompany, Forbes, CNBC, National Public Radio, the American Management Association, USA Today, Strategy & Leadership, and The International Handbook on Innovation, among many others. He holds Master's and Ph.D. degrees in Organizational Psychology and resides in the San Francisco Bay Area with his wife, two daughters, and hypo-allergenic cat.
Founder of SelfBrand, Motivating Speaker on Personal Branding, Strategy and Female Leadership.
Catherine Kaputa is a nationally recognized personal strategist, speaker and author on personal branding, career success and female leadership. Catherine is internationally recognized as a leader in branding – ranked #13 worldwide in Global Gurus 2018 poll of brand leaders. She is particularly proud of her thought leadership on personal branding and her pioneering work on branding for women. Catherine offers dynamic, fun presentations using story, business insight and humor in her trademark talks on personal branding.
From Madison Avenue to Wall Street to the Halls of Academe to founding her own company, SelfBrand, Catherine perfected her ability to brand products, companies and places. She learned brand strategy under Ali Ries and Jack Trout at Trout & Ries Advertising. She led the I Love New York campaign at Wells, Rich, Greene. For over ten years, she was senior SVP Director of Branding at Shearson Lehman Brothers and Citi Smith Barney. And she taught a course in branding at NYU's Stern School of Business.
After years of working in the advertising industry, Catherine came to appreciate that one of branding's greatest potentials was to help people not just products. It's for individuals to define and own their career identity and create their own business success.
That's why Catherine launched SelfBrand LLC (www.selfbrand.com), a New York City-based branding company and wrote the award-winning book, You Are a Brand! - winner of the Ben Franklin Award for Best Career Book and a bronze IPPY award. The book has been translated into 10 languages and the Chinese edition was a top 10 Business Training Book.
Catherine's second book, Women Who Brand, is about how women can empower their own career success. Personal branding is particularly important for women to master since women have some catching up to do in marketing and promoting themselves in their careers. Studies show that women are not as good as men in terms of personal branding, self-promotion and personal marketing, and that can impede their career success.
Catherine's book Breakthrough Branding: How Smart Entrepreneurs and Intrapreneurs Transform a Small Idea Into a Big Brand, won the Book of the Year Award in the Business category in 2014. Today, we are all entrepreneurs now whether we run a business or work at a company. We all have to be growth agents and innovators if we want to succeed. As entrepreneurs, we need to develop a business brand and marketing strategy that will get results and develop a personal brand in tandem with our business brand. Catherine’s latest book is Graduate to a Great Career, for young professionals and college students on how to use personal branding to launch your career.
Catherine is active as a speaker and workshop leader on branding and personal branding, to corporate employees, entrepreneurs and professionals. A key mission in her life to empower women to achieve more career success through personal branding. She has spoken at a wide range of corporations and conferences including, PepsiCo, Google, Microsoft, Intel, Whirlpool, Unilever, Merck, Glaxo Smith Kline, Citi, PNB Paribas, the U.S. State Department, Entrepreneur 360 and Diageo.
Motivational Speaker on Customer Service and Building a Service Culture
For more than three decades, Ron Kaufman has helped companies on every continent build a culture of uplifting service that delivers outstanding business results year after year. Making transformation his mission, Ron is one of the world’s most sought-after educators, consultants, business thought-leaders and motivational keynote speakers on the topic of achieving superior service.
Any business can say the customer is king, and many spend a lot of time and money on incremental service improvement. But Ron understands the only reliable way for a company to achieve and maintain a competitive edge - is to build a culture that empowers every employee to surprise and delight customers and colleagues every day with truly uplifting service.
Ron has been featured in The Wall Street Journal, The New York Times, and USA Today. In 2019, GlobalGurus rated Ron the #1 customer service guru in the world.
Ron works with a successful clientele of government agencies and multinational corporations including Singapore Airlines, Xerox, Nokia Siemens, Marina Bay Sands and Changi Airport. He delivers powerful business insights and global best practices enabling organizations to gain a sustainable advantage through service.
Ron’s proprietary architecture for building an uplifting service culture is now available in one comprehensive volume, Uplifting Service. Finally, leaders at all levels have a blueprint for making uplifting service a part of everything they are and everything they do.
Find out why companies like Federal Express, Citibank, Singapore Airlines, Johnson & Johnson, Microsoft and ExxonMobil book Ron as keynote speaker for their most important company events.