Inspiring Story of Leadership from Former Commander of USS Benfold
Mike Abrashoff has a personal tagline: “You can tell people what to do but you can’t order excellence.” When Mike was the most-junior officer in the Pacific Fleet he took command of the near-worst performing ship. Twelve months later, the USS Benfold was the best ship in the entire Navy -- using the same crew. The story of that stunning transformation has lessons for every organization: leadership matters -- and culture is everything. Mike’s written three books -- his first, It’s Your Ship, has sold over 1 million copies. His Leadership Roadmap offers clear, battle-tested, and actionable steps. Mike shows people at every level of the organization how to engage and take incremental steps toward change that can make a dramatic difference at work. Mike is clear, “I didn’t turn the ship around -- my crew did that. What I did was to create an environment where they felt safe, empowered and supported. When you do that, anything is possible.”
In many ways, what Mike was able to do with the USS Benfold was an extreme example of the same problems facing many organizations today. That’s why dozens of publications including The Wall Street Journal, Harvard Business Review, and Fast Company have cited Mike’s story as an inspiring lesson for business. Leaders especially identify with Mike’s being accountable for the results in an environment where he couldn’t make the rules.
“When my crew came to me with a problem, I’d say ‘It’s your ship -- how would you fix it?’.” Mike focused on the one thing he could influence: his crew’s attitude, because culture is the ultimate competitive weapon for any organization.
Mike’s established a set of management principles that he calls The Leadership Roadmap. At the core of his leadership approach on Benfold was a process of replacing command and control with commitment and cohesion, and engaging the hearts, minds, and loyalties of workers with conviction and humility. “The most important thing that a captain can do is to see the ship through the eyes of the crew. The idea is to empower every individual to share the responsibility of achieving excellence.”
By every measure, these principles achieved breakthrough results: turnover decreased to an unprecedented 1%; the rate of promotions tripled; and the crew slashed operating expenses by 25%. Regarded as the finest ship in the Pacific Fleet, Benfold won the prestigious Spokane Trophy for having the highest degree of combat readiness. This remarkable turnaround was accomplished by the very same crew that had performed so poorly just months before.
Mike is author of three books. His first, It’s Your Ship, has a timeless message: don’t use outside forces that stand in your way as excuses -- control the things you can influence and amazing results will happen. His next books, It’s Our Ship and Get Your Ship Together, showed how these principles have been put into action by business leaders in their own organizations.
A popular keynote speaker for audiences looking to ramp up organizational performance, Mike has spoken to every industry and kind of audience -- from board retreats to front line personnel; from sales groups to universities; from Fortune 500s to startups. He inspires audiences to rethink their beliefs about leadership and organizational culture and tailors the message to focus on engagement, execution, change, safety, diversity, leadership, teamwork, innovation, accountability and more.
Prior to commanding USS Benfold, Mike served as the Military Assistant to Secretary of Defense William J. Perry. He also helped draft the air defense plan for naval forces in the Persian Gulf in 1990, coinciding with Iraq's invasion of Kuwait; and served as the executive officer of the Cruiser Shiloh, where he deployed to the Persian Gulf in support of United Nations sanctions against Iraq.
Mike Abrashoff is the founder of Aegis Performance Group, a consulting firm that works with and supports leaders as they address leadership, talent and performance challenges within their organizations. Mike and his team prompt leaders at all levels to re-imagine their leadership thinking and create new ways to elevate individual, team and organizational performance.
Shawn Achor, author of The Happiness Advantage, spent over a decade at Harvard University where he won numerous distinguished teaching awards for his work. Shawn's research on happiness and human potential has received attention from the Harvard Business Review, New York Times, Forbes, CNN, and NPR. His keynotes help organizations to improve performance, leadership and manage change.
Shawn graduated magna cum laude from Harvard and earned a Masters from Harvard Divinity School in Christian and Buddhist ethics. In 2006, he was Head Teaching Fellow for
Positive Psychology, the most popular course at Harvard at the time.
In 2007, Shawn founded Good Think Inc. to share his research with a wider population. When the global economy collapsed in 2008, Shawn was immediately called in as an expert by the world's largest banks to help restart forward progress. Subsequently, Shawn has spoken in 45 countries to a wide variety of audiences: bankers on Wall Street, students in Dubai, CEOs in Zimbabwe.
Author, Critically-Acclaimed Documentary Host/Producer, Keynote Speaker on Empowerment
Jay Acunzo is waging war on conventional thinking. As a digital media strategist at Google, he was responsible for pushing marketing executives and practitioners into the digital age more rapidly, in ways that benefited both companies and careers. He held multiple leadership positions at high-growth tech startups, including Head of Content at HubSpot, and served as Vice President of Brand and Community at the venture capital firm NextView. On the side, Jay created the award-winning podcast, Unthinkable, and co-founded Boston Content, the northeast's largest community of content creators and marketers.
Courses at Harvard Business School have cited Jay’s work, as well as writers at the New York Times, the Washington Post, FastCompany, Forbes, and more. He has been called a “creative savant” by Salesforce, and named to the city of Boston’s “50 on Fire" list.
Today, Jay is the founder of Unthinkable Media, which works with fast-growing start-ups and challenger brands to create entertaining B2B shows. In a world where “storyteller” has become a buzzword, Jay actually understands how to tell great stories -- stories that entertain, surprise, teach, and above all, push people beyond conventional thinking so they can do their best work. His book, Break the Wheel: Question Best Practices, Hone Your Intuition, and Do Your Best Work, inspires others to do precisely that.
Fighter Pilots who Teach Leadership, Teamwork, Culture & Motivation Skills
Afterburner, Inc. trains global organizations to accelerate their performance and ensure a higher success rate for their strategic objectives. Afterburner’s full client list includes more than 150 U.S. Fortune 500 companies from which over 1.7 million business leaders have experienced an Afterburner program - and rated their experience an average of 9.2 out of 10. Afterburner specializes in strategic and agile planning and continuous improvement through building a culture of learning, accountability and proven execution - in accordance with a simple, scalable improvement process model, Flawless Execution. Afterburner’s Flawless ExecutionTM framework provides the necessary structures, collaboration, and teamwork to close the Execution Gap – the gap between what an organization plans to do and what it actually achieves. Founded in 1996 by former U.S. Air Force fighter pilot James “Murph” Murphy, Afterburner has ranked among Inc. Magazine’s “Inc. 500 List of America’s Fastest Growing Companies” three times - and has been featured in leading publications like the Wall Street Journal, Forbes, Business Week, Atlanta Business Chronicle, Financial Times, Newsweek, and Meetings and Conventions Magazine. Afterburner has also appeared on CNN, CNBC, Fox News, and Bloomberg News, among others.
The Flawless Execution model:
- Plan - The plan starts with an objective that is clear, measurable and achievable and supports your company's overall strategy
- Brief - You communicate the plan. It is essential that people on the front lines know exactly what is expected of them. Businesses ignore this, often at their peril
- Execute - Even with a solid plan and a good brief, a mission can still fail due to task saturation or task overload. Task saturation is the reality or perception of having too much to do without the time or resources to accomplish it. Even with the resources people still have to manage conflicting priorities. We know that as task saturation increases, performance decreases; therefore, at Afterburner we help teams combat task saturation by identifying resources and managing priorities
- Debrief - The last step is the debriefing. After each mission, fighter pilots hold a nameless, rankless debrief. Each person, without fear of reprimand, rehashes what worked, what did not work and why both the good events and the bad events happened. We then take the key lessons learned from the debrief and apply them to the next plan. Debriefing speeds up learning. It lets us fine tune the processes that ensure success
- Win! - Our goal is to win by aligning your team around a disciplined, scalable process in order to achieve business results
David Allen is an author, consultant, international speaker, Founder and Chairman of the David Allen Company. He is widely recognized as the world's leading authority on personal and organizational productivity. His thirty years of pioneering research, motivation and education of some of the world's highest-performing professionals, corporations and institutions - has earned him Forbes' recognition as one of the top five executive coaches in the United States, and as one of the
Top 100 thought leaders by Leadership magazine. Fast Company hailed David Allen
One of the world's most influential thinkers in the arena of personal productivity, for his outstanding programs and writing on time and stress management, the power of aligned focus and vision in the face of change - and his groundbreaking methodologies in management and executive peak performance. Time Magazine labeled his first book, Getting Things Done, as
the defining self-help business book of the decade.
David Allen is the author of three books; the international best-seller, Getting Things Done: the Art of Stress-Free Productivity (
GTD - as the method is popularly known), Ready for Anything, and Making It All Work: Winning at the Game of Work and Business of Life. Getting Things Done has been a perennial business best-seller since it's publication in 2001, and is now published in 28 languages.
Getting Things Done has spawned an international movement of devoted adopters from executives, techies, soldiers, entrepreneurs, university professors, musicians, students and the clergy. It has given rise to a thriving
GTD industry of web sites, blogs and software applications. Internet searches bring up tens of millions of references. David Allen is a rarity in the twitter world - as one of the few non-celebrities with over a million followers hanging on his wit and inspiration.
Piloting a productivity seminar for a thousand managers at Lockheed in 1983, David has continued to test and refine the techniques and principles we now know as GTD - a powerful method to manage commitments, information, and communication. This pioneering and proven system is the result of those twenty plus years of David's consulting, private coaching and organizational programs with over a half million people internationally. GTD has well earned its recognition as the gold standard in personal management and productivity for many of the world's best and brightest people and companies.
Sophisticated without being confining, the subtle effectiveness of GTD lies in its radically common sense notion that with a complete and current inventory of all your commitments , organized and reviewed in a systematic way, you can focus clearly, view your world from optimal angles and make trusted choices about what to do (and not do) at any moment. GTD embodies an easy, step-by-step and highly efficient method for achieving this relaxed, productive state. It includes:
- Capturing anything and everything that has your attention
- Defining actionable things discretely into outcomes and concrete next steps
- Organizing reminders and information in the most streamlined way, in appropriate categories, based on how and when you need to access them
- Keeping current and
on your gamewith appropriately frequent reviews of the six horizons of your commitments - purpose, vision, goals, areas of focus, projects, and actions
Implementing GTD alleviates the feeling of being overwhelmed, instills confidence - and releases a flood of creative energy. It provides structure without constraint and managing details with maximum flexibility. The system rigorously adheres to the core principles of productivity - while allowing tremendous freedom in the
how. The only
right way to do GTD is getting meaningful things done with truly the least amount of invested attention and energy. Coaching thousands of people, where they work, about their work - has informed the GTD method with the best practices
of how to work (and live), in that most efficient and productive way. GTDs simplicity, flexibility, and immediacy are its attraction. Its ability to enliven, enlighten, and empower is its magic. What, indeed, is GTD? More than meets the eye...
First American Woman to Climb Mt. Everest, Author and Inspirational Speaker.
Stacy Allison has climbed the world's most famous mountain. Now she's helping organizations across the globe scale their own monumental challenges. She combines her business acumen and her spirit for adventure to show her audiences how to thrive in their organizations through courage, leadership, vision, teamwork, risk taking, and personal accountability. Stacy's high content, tailored, dynamic presentations will encourage and inspire you to take a visionary look at opportunities and move beyond your limits. The future will never look the same!
Stacy brings a vast range of experiences and knowledge to her energetic and dynamic presentations. She is best known as the First American woman to summit Mt. Everest. She is also president of Stacy Allison General Contracting, a residential building company. She and her team of builders specialize in high end restorations, where they steadfastly preserve the charm and integrity of classic old homes, while achieving financial success.
At the age of 21, Stacy began major alpine climbing in earnest and achieved rapid success. Within a year, Stacy reached the top of Alaska's Mt. McKinley, the highest point in North America, and was part of the first successful women's ascent of Ama Dablam, the 22,495 foot peak known as Nepal's Matterhorn. These accomplishments provided the groundwork for much greater accomplishments.
Stacy was the first American woman to top Pik Communism (now known as Ismoil Somoni Peak), at 24,600 feet, the tallest peak in the Russian Pamir Range. On her first attempt on Mt Everest, Stacy did not summit, but she returned to Mt. Everest with the Northwest American Everest Expedition. On September 29, 1988, after twenty-nine days on the mountain, Stacy became the first American woman to reach the summit of Mt. Everest, the world's highest mountain at 29,028 feet. Stacy then went on to become the leader of a successful K2 expedition, the world's second highest mountain, considered to be the most difficult peak on Earth to climb. Three of the team of seven made it to the top; after an accident to the third, in keeping with her view of teamwork and leadership, Stacy and the others descended. “In any endeavor, leaders should inspire members of the team with a passion for success,” Stacy says, “but within the framework of team effort. One of the most crucial things to realize, feel and remember is that when one team member succeeds, the entire team succeeds.”
Stacy's first book, Beyond the Limits: a Woman's Triumph on Everest, is a suspenseful, triumphant adventure story. Her second, Many Mountains to Climb: Reflections on Competence, Courage and Commitment, is an exciting anecdotal account of climbing challenges practically applied to help you plot your way more surely to professional and personal success. Stacy also contributed a chapter on Leadership in the book, Upward Bound.
Stacy serves on the Board of Trustees of National University and is the Chairperson for The American Lung Associations fundraiser - Climb for Clean Air. Remarkably, among all of her accomplishments, she proudly is a committed mother of two.
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Former Professor and Dean at the University of California, Author & Speaker on the Brain Science of Success
Dr. Britt Andreatta is an internationally recognized thought leader in leadership and learning. Drawing on her unique background in leadership, neuroscience, psychology, education, and the human sciences, she has a profound understanding of how to unlock the best in people - helping organizations rise to their potential. As the former Chief Learning Officer for Lynda.com, her research on the brain science of success has transformed the talent/learning industry.
She is the CEO and President of 7th Mind Inc. providing groundbreaking research and science-based solutions for today's workplace challenges. Britt has published several titles on learning and leadership including her books Wired to Connect: The Brain Science of Teams and a New Model to Create Collaboration and Inclusion, Wired to Grow: Harness the Power of Brain Science to Master Any Skill and Wired to Resist: The Brain Science of Why Change Fails and a New Model for Driving Success. Britt is currently writing her next books on the neuroscience of purpose and the conscious evolution of organizations.
Britt is a seasoned professional with more than 25 years of experience consulting with businesses, universities - and nonprofit organizations. Corporate clients include Fortune 100 companies like Comcast and Apple as well as companies such as Ernst&Young, Avvo, LinkedIn, Franklin Covey, AlterEco Foods, DPR Construction, and 15Five. Dr. Andreatta has also worked with major educational institutions like the University of California, Dartmouth University, and the University of New Mexico - as well as non-profit organizations like the YMCA and Norton Healthcare.
She has received over 8 million views worldwide of her courses on Lynda.com/LinkedIn Learning. Titles include The Neuroscience of Learning, Creating a Culture of Learning, Organizational Learning & Development, Leading Change, Having Difficult Conversations, and Leading with Emotional Intelligence.
A highly sought-after and engaging speaker, Britt delivered a TEDx talk called “How Your Past Hijacks Your Future” - and she regularly speaks at corporate events and international conferences receiving rave reviews like “best speaker of the conference” or “best keynote I’ve ever heard.”
Dr. Andreatta has served as professor and dean at the University of California, Antioch University, and several graduate schools. She regularly consults with executives and organizations on how to maximize their full potential.
First African American Female Combat Pilot and Motivational Speaker
Leveraging her “Breakthrough Mentality” and “Get Gutsy” mindset, Vernice “FlyGirl” Armour propelled herself from beat cop to combat pilot in a record-breaking three years - and became America’s first African American Female Combat Pilot. As featured on CNN, MSNBC, The View, FOX News, Oprah Winfrey and others - FlyGirl’s fresh, edgy style, high, contagious energy and unique, gutsy essence jump off the stage, page and screen and moves people to action. Since 2007, she has inspired countless leaders, organizations and individuals to make gutsy moves, enhance performance - and create breakthrough results.
Commanding corporate, STEM-centric and female executive and entrepreneur audiences across the globe - FlyGirl’s most requested keynotes, Zero to Breakthrough™, One Mission, One Goal, One Team™ and Get Gutsy. Live Gutsy!™ - deliver messages that resonate: “You have permission to Engage;” “Take off from where you are;” “We win or lose together;” and “In order to succeed you gotta ‘Get Gutsy!"
A Tennessee native and graduate of Middle Tennessee State University, FlyGirl holds two honourary doctorates, was a Diversity Liaison Officer to the Pentagon for Headquarters Marine Corps - and is a member of the COMCAST/NBCUniversal Joint Diversity Council. She has received numerous awards as a pioneering pilot, to include her commanding role in Science, Technology, Engineering and Mathematics (STEM). She was the Marine Corps’ first African American Female pilot, first African American woman on the Nashville Police Department’s motorcycle squad, a Camp Pendleton Female Athlete of the Year and two-time titleholder in their Strongest Warrior Competition - and a running back for the women’s pro football team, the San Diego ‘Sunfire.’
FlyGirl’s first signature book - Zero to Breakthrough™ was released in 2011.
FlyGirl is married and resides in the Atlanta, GA area. In 2015, she gave birth to “FlyBaby,” her gutsiest move yet!
The Youngest World Champion of Public Speaking in History, Speaks on Personal Achievement, Leadership, Sales & Strategic Communication
Ryan Avery’s keynotes are about improving communication and showing leaders and their teams how to go from A to THE® in their industry. Known for being one of the Millennial generation’s most profound voices on strategic communication and achievement, Ryan’s keynotes present you and your team with the actionable strategies you can use to 'Go From A Leader to THE Leader®' in your industry. Working with Fortune 500 companies, organizations, and associations on every continent in the world, Ryan uses his experience as Marketing Director, World Champion and Entrepreneur to show leaders and their teams how to reach their goals with lightning speed, communicate their message with absolute clarity and turn their ideas into measurable, momentum-building action!
His keynotes are jammed-packed with takeaways that you can start using immediately to improve yourself, your team, and your business! From the moment Ryan steps on the stage to the moment he leaves, people will be saying, “I learned more in Ryan’s one-hour keynote, than I have learned all year!” Ryan is the leader’s GPS to success and uses his proprietary 4D Success Model™ to take you to the next level in sales, leadership, and strategic communication. He shows you the turn-by-turn guidance every step of the way from helping people decide what they want, design the plan to get there, develop the skills needed to make it happen and deliver the results that make customers satisfied yet wanting more!
In 2012, Ryan Avery competed against more than 30,000 people from 116 countries to claim the World Championship title and to become the youngest World Champion of Public Speaking in history. In 2015, Ryan and his wife, Chelsea, set the World Record for being the Youngest Couple to Professionally Speak on All Seven Continents.
Ryan is a best-selling and international author with more than 500+ keynotes and trainings delivered world-wide. Ryan’s latest book Motivating Millennials: How to Recognize, Recruit and Retain the Next Generation of Leaders (2017) was published by Avery Today, Inc.
Ryan is an avid scuba diver and will eat anything except olives. Born and raised in Texas he say’s “all y’all” way too many times a day and currently lives with his wife Chelsea in Colorado. They have been together for over ten years, and share life with their beautiful daughter Atlas.
Best-selling Author & Inspiring Speaker on Leadership, Creativity and Diversity
John U. Bacon is the New York Times best-selling author of ten books on sports, business leadership, health, and history. He free-lances for The Wall Street Journal, Yahoo, and others, appears often on TV, including HBO, ESPN, Fox Business, MSNBC, and the Big Ten Network, and delivers weekly essays for Michigan Radio and occasionally NPR, which awarded him the PRNDI prize for the Nation's Best Commentary in 2014.
His books include Walgreens: America’s Corner Store, Cirque du Soleil: The Spark, Bo’s Lasting Lessons: The Legendary Coach Teaches the Timeless Fundamentals of Leadership, which hit the New York Times and the Wall Street Journal’s Business Best-Seller lists. He then researched and wrote a trio of books covering big time college football from the inside out: Three and Out: Rich Rodriguez and the Michigan Wolverines in the Crucible of College Football, Fourth and Long: The Fight for the Soul of College Football, Endzone: The Rise, Fall, and Return of Michigan Football. All three were New York Times best-sellers.
His book, Playing Hurt: My Journey from Despair to Hope, co-authored with ESPN’s John Saunders, tells Saunders’ life story in dramatic detail.
John delivers speeches on the themes in his books -- including leadership, creativity, and diversity -- to corporations, universities and other groups around the country and the world. In 2011, the Michigan Chapter of Meeting Planners International (MMPI) named him “Speaker of the Year.” In addition to writing and speaking, he teaches at the University of Michigan, where students awarded him the Golden Apple in 2009.
John is also a decent Spanish speaker, an average hockey player, and a poor piano player, but he still enjoys all three! He lives in Ann Arbor with his wife and son.
John Baldoni is a globally-recognized leadership educator, certified Master Corporate Executive Coach, and author of 14 books that have been translated into 10 languages.
John’s books include GRACE: A Leader’s Guide to a Better Us, MOXIE: The Secret to Bold and Gutsy Leadership, Lead with Purpose, Lead Your Boss, and The Leader’s Pocket Guide. John’s books have been translated into 10 languages.
In 2018 Inc.com named John a Top 100 speaker and Trust Across America honored John with its Lifetime Achievement Award for Trust. In 2019 Global Gurus ranked John No. 9 on its list of Top 30 global leadership expert, a list John been on since 2007. In 2014 Inc.com listed John as a Top 50 leadership expert. John is also a member of the renowned Marshall Goldsmith 100 coaches, a group of executive coaches and thought leaders from the worlds of business, academia and social service.
John established a career as a highly sought after executive coach, where he has had the privilege of working with senior leaders in virtually every industry from pharmaceutical to real estate, packaged goods to automobiles, and finance to health care.
John has authored more than 700 leadership columns for a variety of online publications including Forbes, Harvard Business Review and Inc.com John also produces and appears in a video coaching series for SmartBrief, a news channel with over 4 million readers. John is also the host of LinkedIn Live’s Grace under pressure interview series. John’s leadership resource website is www.johnbaldoni.com
Author and Globally Celebrated Expert and Motivational Keynote Speaker on Culture and Leadership
Jason Barger is a New York Times-celebrated author, motivational speaker and expert on leadership and culture. He delivers over 70 keynote speeches around the world annually and is a dynamic storyteller. He has spoken for iconic brands such as Nationwide Insurance, Discover, Deloitte, Ultimate Software, Wendy’s, Caribou Coffee, SHRM, TEDx, as well as at Global Leadership Conferences around the world.
His books have been celebrated by the global media and as Founder of Step Back Leadership Consulting LLC, he works as a collaborative partner with teams and organizations to develop compelling leaders, culture and visions for the future. Through his books, leadership consulting, culture-shaping and motivational keynote speeches, he strives to make an impact in the world. Every presentation and engagement he does is tailored to meet the unique needs of the audience and maximize the message for each event.
For 10 years, Jason led thousands of people to build 125 houses internationally for families living in poverty and developed a program to serve the homeless on the streets of Columbus, Ohio. In 2004, Jason received a Jefferson Award, a national award given to “Ordinary People Doing Extraordinary Things.” In 2014, Business First named him one of their "40 Under 40 Award" winners.
Jason is passionate about making a difference in the world through the way we lead and serve every day.
Bridging the Gap Between Strategy and Execution – 7 Elements of Strategic Execution
David Barrett has followed a career path ideally suited to tackling issues of strategic planning and strategy execution for today’s organizations.
David has vast experience in the corporate world at a major Canadian bank, the high-tech world with Symantec Corporation - combined with many entrepreneurial ventures, including: a conference business; software development firm; speaker bureau; and most recently, a TED-style event series for professionals across North America. He has spent his career building the foundation and experience to help leaders and their companies get results.
David splits his time between the life of a professional speaker and workshop leader, and his role as the National Program Director for the Schulich Executive Education Centre at the Schulich School of Business at York University in Toronto.
He has authored or co-authored six books over the past five years, including the Amazon best-seller 7 Elements of Strategy Execution - Creating a Culture That Will Ensure Strategy Success. David's forthcoming book is The Keys to our Success - Tools, Techniques, Templates and Ideas That Some of our Best Project Managers Use to be Successful. Coming Soon! Twenty-nine new authors/project managers tell us what makes them successful. Amazon Blitz day coming this January, 2020.
Ty Bennett is the founder of Leadership Inc., a speaking and training company with a mission to improve communications and empower individuals and organizations to challenge their status quo, cultivate exceptional relationships - and compete in extraordinary ways. He has worked with over 500 leaders, in over 37 countries, to help them fine-tune their sales and leadership skills. He’s changing lives - one leader at a time.
At 21, Ty and his brother built a direct sales business to over $20 million in annual revenues. He was featured as one of the Top 40 Under 40 - and was dubbed one of the 10 Coolest Entrepreneurs in Utah.
He has traversed the world speaking to tens of thousands of audience members - transforming the lives, careers, and business practices of leaders from some of the most recognizable brands in the world such as: Coca-Cola, Subway, Blue Cross Blue Shield and RE/MAX.
Ty is author of three best-selling books, with all three being used in graduate courses at multiple universities including MIT - as today’s version of “How to Win Friends and Influence People.”:
- Partnership is the New Leadership
- The Power of Storytelling: The Art of Influential Communication
- The Power of Influence: Increase Your Income and Personal Impact
He’s one of the youngest speakers ever to receive the CSP Designation from the National Association of Speakers - of which less than 5% of the world’s speakers earn this honour.
Ty is a husband and father - and he’s PASSIONATE about helping leaders cultivate the relevance and influence they need to challenge old ways and open new doors.
Ever wonder why certain teams win consistently, whereas others come up short? Ross Bernstein explains why - in an engaging and visually entertaining style that's designed to improve your organization's productivity, morale and bottom-line profitability...
The best-selling author of nearly 50 sports books, Ross Bernstein is an award-winning business speaker who helps companies and organizations perform more like champions. Ross and his books have been featured on thousands of television and radio programs over the past 20 years, including CNN, MSNBC, CBS This Morning, FOX News, Bloomberg, ESPN, Sports Illustrated and the CBC, as well as in the Wall Street Journal, New York Times, L.A. Times, USA Today, and Maxim Magazine.
Ross' signature program,
The Champion's Code: Life Lessons of Ethics & Accountability from the Sports World to the Business World, is based on more than six years of research that resulted in two critically acclaimed series of sports-business books. The first examines how and why certain teams win world championships; while the other chronicles the unwritten and unspoken rules in the world of sports, or
codes as they are known, which explores the fine line between cheating and gamesmanship - and the consequences involved when that line is crossed.
Ross interviewed more than 1,000 professional athletes and coaches for the six books and along the way he saw some fascinating patterns, metrics and trends develop among certain individuals who possessed a very unique DNA. For these unique individuals, or
champions, it wasn't always about winning, it was about following their moral compass in order to play the game the right way - with respect and integrity - in order to achieve success. In his presentation, Ross identifies upwards of 100 unique characteristics and traits that are common among champions, which he then ties into poignant life lessons and inspirational stories that relate back to his client's event theme and desired learner outcomes.
Based largely on the
Good to Great ideology of how the best companies are able to separate them- selves from the rest of the pack through dynamic leadership and extraordinary customer service, Ross' program reinforces the concept that individuals win games, but TEAMS win championships. Momentum, roles, buy-in, motivation, consistency, sacrifice, trust, chemistry, work-ethic, innovation, karma, and being humble - they're all a part of what it takes to become the best of the best - a champion both on and off the field.
So... who are the champions in your organization? Ross speaks about 100 dates a year and he'd love to customize a keynote (from one to six hours) for your next annual conference, corporate event, or sales meeting - his passion and energy is contagious and he'd be honored to be a member of YOUR team for the day!
Few journalists in America’s history have had the impact on their era and their craft as Carl Bernstein. For forty years, from All the President’s Men to A Woman-In-Charge: The Life of Hillary Clinton, Bernstein’s books, reporting, and commentary have revealed the inner-workings of government, politics - and the hidden stories of Washington and its leaders.
In the early 1970s, Bernstein and Bob Woodward broke the Watergate story for The Washington Post, leading to the resignation of President Richard Nixon - and setting the standard for modern investigative reporting, for which they and The Post were awarded the Pulitzer Prize.
Since then, Bernstein has continued to build on the theme he and Woodward first explored in the Nixon years - the use and abuse of power: political, media, financial, cultural and spiritual power. Renowned as a prose stylist, he has also written a classic biography of Pope John Paul II, served as the founding editor of the first major political website - and been a rock critic.
The author of five best-selling books, Bernstein is currently also at work on several multi-media projects, including a memoir about growing up at a Washington newspaper, The Evening Star, during the Kennedy era - and a dramatic political TV series with David Simon of ‘The Wire’ for HBO. He is also an on-air contributor for CNN and a contributing editor of Vanity Fair magazine. His most recent book was the national best-seller A Woman In Charge: The Life of Hillary Rodham Clinton, acclaimed as the definitive biography of its subject - published by Knopf.
With Woodward, Bernstein wrote All the President’s Men (also a movie starring Robert Redford and Dustin Hoffman), about their coverage of the Watergate story - and The Final Days, about the denouement of the Nixon presidency.
In 1977-78, Bernstein spent a year investigating the CIA’s secret relationship with the American press during the Cold War. The resulting 25,000-word article for Rolling Stone, entitled “The CIA and the Media" - was the first to examine a subject long suppressed by both American newspapers and the intelligence community.
Since his famous essay, “The Triumph of Idiot Culture” a 1992 cover story for The New Republic - about increasing sensationalism, gossip and manufactured controversy as staples of the American press, he has proved a prescient critic of his own profession.
Brian Biro is America’s Breakthrough Coach! A major client described him best when he said: “Brian Biro has the ENERGY of a 10-year old… the ENTHUSIASM of a 20-year old, and the WISDOM of a 75-year old! He is one of the nation's foremost speakers and teachers of Leadership, Possibility Thinking, Thriving on Change, and Team-Building.
Brian has delivered over 1,800 presentations around the world over the last 29 years. The author of 13 books including his best-seller, Beyond Success, Brian was rated #1 from over 40 Speakers at 4 consecutive INC. Magazine International Conferences. With degrees from Stanford University and UCLA, Brian has appeared on Good Morning America, and CNN.
Brian was recently named one of the top 100 most inspirational graduates in the 75-year history of the UCLA Graduate School of Business. He was also honoured as one of the top 25 Motivational Speakers in the United States!
Russell Bishop is a global thought leader on the power of personal transformation - helping individuals and teams achieve what matters most. Gleaned from 35 years experience working with individuals, teams and organizations in over 30 countries, Russell Bishop presents a powerful and inspiring blend of insights and best practices for personal and professional transformation. Over two million people have been inspired by Russell in keynote speeches and workshops around the world.
Russell Bishop is Managing Partner of a marketing and business strategy consulting firm focused on transformational change. A serial entrepreneur, Russell has started five companies in his career and has been a partner in the Andersen Consulting (Accenture) global think tank on Change Strategy.
In addition to running his consulting practice, Russ Bishop also serves as Senior Editor-at-Large for the Huffington Post, bringing fresh voices and new perspectives to the Business and Living sections. Along with his recent book, Workarounds that Work: How to Conquer Anything that Stands in Your Way at Work, he is the author of over 100 articles in such leading publications as The New York Times, Forbes, Strategy & Business, Crain’s, The Huffington Post, Psychology Today, World Finance, CIO, CFO, The Globe and Mail and PC World.
Russell Bishop has appeared on ABC News Now, The Ron Insana Show, and numerous radio news and talk shows - and has lectured on productivity for the executive MBA programs at UCLA, University of Texas and Washington University in St. Louis.
Author of The One-Minute Manager series, a much sought-after Author, Business and Leadership Consultant.
Few people have influenced the day-to-day management of people and companies more than Ken Blanchard. A prominent, sought-after author, speaker, and business consultant, Dr. Blanchard is universally characterized by his friends, colleagues, and clients as one of the most insightful, powerful, and compassionate individuals in business today. Ken is one of the most influential leadership experts in the world and is respected for his years of groundbreaking work in the fields of leadership and management.
Dr. Ken Blanchard is the co-founder and Chief Spiritual Officer of The Ken Blanchard Companies, an international management training and consulting firm that he and his wife, Margie Blanchard, began in 1979 in San Diego, California. In addition to being a renowned speaker and consultant, Ken also spends time as a visiting lecturer at his alma mater, Cornell University, where he is a trustee emeritus of the Board of Trustees.
Starting with his phenomenal best-selling book, The One Minute Manager, co-authored with Spencer Johnson - which has sold more than 13 million copies and remains on best-seller lists, to Raving Fans, Gung Ho!, and Whale Done!, Ken's impact as a writer is far reaching. His books have combined sales of more than 18 million copies in more than 25 languages. Leading at a Higher Level, published in 2006, Know Can Do!, published in 2007, and The One Minute Entrepreneur, published in 2008, have been received with much critical acclaim.
Ken has received many awards and honors for his contributions in the fields of management, leadership, and speaking. The National Speakers Association awarded him its highest honor, the
Council of Peers Award of Excellence. He was inducted into the HRD Hall of Fame by Training magazine and Lakewood Conferences, and he received the Golden Gavel Award from Toastmasters International. Ken also received The Thought Leadership Award for continued support of work-related learning and performance by ISA, The Association of Learning Providers. Ken has been inducted into Amazon's Hall of Fame as one of the top 25 best-selling authors of all time. The business school at Grand Canyon University bears his name. In addition, Ken teaches students in the Master of Science in Executive Leadership Program at the University of San Diego.
Born in New Jersey and raised in New York, Ken received a master's degree from Colgate University, and a bachelor's and PhD from Cornell University. An avid golfer, Ken belongs to the Loch Lomond Golf Club in Scotland.
Grand prize winner of the Daily Record’s Top Innovator of the Year Award, speaker on creating innovation Culture.
Wharton and Oxford-educated, Alexander Blass is an internationally acclaimed American innovator and entrepreneur. He has traveled to over 50 countries and appeared in hundreds of media outlets. He is the grand prize winner of the Daily Record's Top Innovator of the Year Award, which credited him with
revolutionizing charitable giving for inventing person-to-person giving technology on the Internet. He presently serves as CEO of Alexander Blass International, an executive education and training firm based near Washington, DC.
Alexander keynotes some of the world's most prestigious conferences on innovation/creativity, leadership/change, business development and entrepreneurship. Examples include the Abu Dhabi Innovation Forum, the World Management Forum, the European Conference on Creativity and Innovation, the Stars of Business Awards in Dubai, the Kingdom of Saudi Arabia Entrepreneurship Summit, EPIC in New York, ExpoMeetings in Mexico, HR SUMMIT in Singapore, INNOCONF in Malaysia, the Business Leadership Forum in South America, and IBM INNOVATE in India to an audience of 2,000 people.
Alexander also received the Baltimore Business Journal's Top 40 Under 40 Executives Award and the Daily Record's Influential Marylanders Award. He was honored as Entrepreneur-in-Residence at the Wharton School of Business.
Previously, Alexander was a venture capitalist, strategy consultant, and software developer, beginning his career at KPMG Consulting. During his tenure as a venture capitalist, one of the fund's portfolio companies went from a $500,000 fund investment to a nearly $500 million all-cash acquisition by a Fortune 50 corporation. He has worked with leading organizations on opportunities totaling over $1 billion, and made investment recommendations on over $100 million of emerging technologies for the U.S. government as an invited expert at the National Science Foundation.
He has appeared in the Wall Street Journal, MSNBC, Associated Press, BusinessWeek, FOX, The Independent, Voice of Africa, Khaleej Times, Dubai Eye, HRM Asia, Portafolio, and many more.
Alexander received an MBA from Oxford University in England. He also holds a Master of Science degree in electrical engineering from the University of Pennsylvania, where he concurrently studied at the Wharton School of Business.
Rocky Bleier’s story, a gripping tale of courage on both the football fields of America and the battle fields of Vietnam - has held audiences in rapt attention for years. Yet, the motivational message behind it, detailing how ordinary people can become extraordinary achievers, defines success in the new American century.
With the same optimism, sense of humour and steadfast determination that were his trademarks as a Pittsburgh Steelers running back - Rocky Bleier takes audiences from his early years through his professional career and talks about the lessons he learned along the way… lessons that we can all benefit from.
Not falling within the ideal of what a running back should look like, Bleier had to run harder and play smarter to be able to stand out. Despite his drive and ability to make the big play, the Pittsburgh Steelers only considered him a late round pick. But before the season ended that first year, he was drafted again - this time by the United States Army. At the height of the Vietnam War, Bleier was thrust into combat early - and was seriously wounded when his platoon ran into an ambush. Receiving wounds from both rifle fire and grenade fragments in his legs, he was barely able to walk and his professional football career seemed to have ended before it began.
For more than two years, he drove himself. Little by little, he overcame obstacles and fought his way back. He not only made the Pittsburgh Steelers, but also eventually became a starting running back on a team that won four Super Bowls - and became the greatest football team of the 20th century.
The hard lessons Rocky Bleier learned early in his life, and that helped him overcome adversity and reach his goals, have paid off after football. These lessons are seen between the lines in the popular book on his life, Fighting Back.
Global Speaker, Author and Expert on Customer Experience & Customer Loyalty
Jeanne Bliss helps companies and people become the best version of themselves. She guides them to define, build and live the behaviours and actions that will fuse customers to them - and ultimately create deep and memorable relationships. Creating these enhanced relationships has been Jeanne’s singular mission for over 35 years.
Often referred to as the “Godmother of Customer Experience” - Jeanne is one of the foremost experts on customer-centric leadership. She pioneered the role of the Chief Customer Officer, holding the first ever CCO role at Lands’ End, Microsoft, Coldwell Banker and Allstate Corporations. Reporting to each company’s CEO, she moved the customer to the strategic agenda, redirecting priorities to create transformational changes to each brands’ customer experience. She has driven achievement of 95% loyalty rates - improving customer experiences across 50,000-person organizations.
Her ability to effectively guide leaders and companies to earn customer-driven growth is based on these experiences as a practitioner for over 35 years - working across organizations to unite the C-Suite and organizational silos; as well as guiding over 20,000 leaders around the world to understand that improving lives should be their most important strategic vision.
Jeanne is the Founder and President of CustomerBliss, and Co-Founder of The Customer Experience Professionals Association. She has delivered over 2,000 speeches and workshops for nearly every business vertical in B2B and C2B companies - on how to build the roadmap toward these deep and genuine customer experiences that earn passionate advocates both inside and outside of your business.
Jeanne is also a best-selling author:
- Chief Customer Officer (Jossey-Bass, 2006) - this groundbreaking book was the first of its kind to address the role of the customer leadership executive. It quickly became a best-seller and has been translated into eight languages
- Would You Do That To Your Mother? (Portfolio/Penguin, 2018) - this new release is filled with tools you can start applying immediately to turn uncomfortable customer moments into “we got your back” experiences - that would make your mom proud and will win you love and loyalty from your customers
- Chief Customer Officer 2.0 (Wiley, 2015) - a 5-competency roadmap to build your customer-driven growth engine. This book contains an explicit path and set of actions to unite your Chief Customer Officer and leadership team in leading your customer-driven transformation
- I Love You More than My Dog: Five Decisions that Drive Extreme Customer Loyalty in Good Times and Bad (Portfolio, 2001) - in this best-seller, Jeanne shares 45 case studies that highlight decisions made by beloved companies that your company can emulate - to earn devoted customers, social media accolades and growth, even in a down economy
Author and Inspirational Speaker on How A Beginner’s Mind Breeds Success & Achieving Challenging Goals
Liz Bohannon, Founder and CEO of successful fashion brand Sseko Designs, shares the lessons learned from her 10-year entrepreneurial journey growing her business. This quest enabled Liz to acquire an understanding of how a beginner’s mind can influence the successful outcome of any goal? The answer might very well inspire you to create a new roadmap for your next challenge.
Sseko Designs materialized from three women under a mango tree, into a successful international fashion brand that provides employment, educational opportunities - and entrepreneurial training to thousands of women across the globe. Her story is filled with lessons for success that are grounded in the principle of having a beginner’s mind.
Liz sums up those lessons in her new book, Beginner’s Pluck: Build Your Life of Purpose and Impact Now. In it, as in her speeches, she shares uncommon ideas toward success such as: Own Your Average; Stop Trying to Find Your Passion…Create It; and Dream Small. Liz continues to channel her inner beginner as she manages 100s of employees across multiple continents - and this mindset sets her apart as a more courageous, creative and effective leader. Audiences find humour and heart in Liz’s storytelling, as well as refreshing strategies that are a realistic roadmap to reaching goals.
Using her unlikely story of a journalist-gone-shoe-maker, Liz shares inspiring strategies that will help leaders be more creative, innovative and courageous - and ideas that will spark intrapreneurs as well as entrepreneurs to go beyond dreaming and start doing.
The Sseko story has been featured in dozens of publications including, Vogue Magazine, Redbook Magazine, O Magazine, Inc., Fortune and others. Sseko has appeared on national broadcasts including ABC's Shark Tank and Good Morning America.
Among other notable honours, Liz was recently named a Top Three Transformation Leader by John Maxwell, Forbes listed her as a top 20 public speaker in the U.S. and Bloomberg Businessweek named Sseko a top social enterprise to watch.
Liz now splits her time between Uganda and Portland, Oregon - where she and her husband Ben run Sseko Designs and raise their two young sons.
Consultant and Speaker on Leadership, Peak Performance, and Change Management
Eric Boles is the president of The Game Changers Inc., a training and development company dedicated to maximizing the human asset. Through assessment, consulting, coaching and corporate training, The Game Changers Inc. has set the standard for helping organizations enhance their culture and develop greater levels of commitment and performance.
Eric Boles is also a highly acclaimed keynote speaker and consultant for some of the most recognized and respected organizations in the world. His insights on Leadership, Peak Performance, Team Dynamics, and Managing Change has been shared with clients such as Dunkin’ Donuts, Nationwide Insurance, AVIVA Insurance, Alaska Airlines, State Farm Insurance, Starbucks Coffee, USAA, MetLife, and Novo Nordisk . Eric also speaks to a variety of organizations and associations, including those in sales, education, government, healthcare, manufacturing and financial services.
Prior to becoming an authority on high performance, Eric learned many principles of team dynamics and leadership from his experience playing in the National Football League (NFL) with the New York Jets and the Green Bay Packers. While in the NFL, he had the privilege of being coached and mentored by some of the finest coaches and players in the game.
Eric is an avid sports fan, golfer and reader. He is married to his wife Cindy, and they have two daughters, Taylor and Madison.
Bestselling Author and Speaker on Communication and Leadership
Dianna Booher works with organizations to increase their effectiveness through clear communication and with leaders to increase their impact by a stronger personal presence.
She is a prolific author of 46 books, published in 26 languages, with nearly 4 million copies sold. Her latest books include:
- What MORE Can I Say? Why Communication Fails and What to Do About It
- Creating Personal Presence: Look, Talk, Think, and Act Like a Leader
- Communicate with Confidence: How to Say it Right the First Time and Every Time
- The Voice of Authority: 10 Communication Strategies Every Leader Needs to Know
Several have been major book club selections. Her work is also widely available in audio, video, and online courseware.
Good Morning America, The Wall Street Journal, USA Today, Fast Company, Forbes.com, Investor's Business Daily, Bloomberg, NPR, CNN International, FOX, CNBC, The New York Times, Washington Post, the LA Times, Chicago Tribune, Industry Week, Success, and Entrepreneur have interviewed her for opinions on critical workplace communication issues. She also a regular blogger for The Huffington Post and The CEO Magazine.
Founder of International Training Company
As founder of Booher Consultants and more recently Booher Research, Dianna and her staff of trainers have taken her communication principles and techniques to hundreds of organizations around the world. Communication programs offered by Booher Consultants, her former training company, include business and technical writing, proposal writing, sales presentation skills, interpersonal skills, customer service, resolving conflict, effective meetings, and listening.
Dianna delivers very focused programs addressing clients’ specific communication needs as well as keynotes on other personal growth topics. She has spoken to audiences on six continents.
IBM has honored Dianna with its Star Quality Award, given to the highest rated external supplier of professional education. Booher was also named Frito-Lay's Vendor of the Year. She also received the New York Film Festival's Cindy Award for her elearning series. Executive Book Summaries included Dianna’s Cutting Paperwork in the Corporate Culture in their "Best of the Best Business Books of the Decade." Additionally, Successful Meetings magazine named Dianna on its list of “21 Top Speakers for the 21st Century.” Executive Excellence Publishing named her as one of the “Top 100 Thought Leaders” and one of the “Top 100 Minds on Personal Development.”
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Former F-16 Fighter Pilot, Popular Speaker on Peak Performance, Leadership, Communication & Sales
Major Anthony “AB” Bourke is a highly accomplished and decorated F-16 fighter pilot who flew tactical missions in service to our country all over the world. He has accumulated more than 2,700 hours of flight time in various high performance aircraft - and was one of the first pilots to fly an F-16 in homeland defense efforts over New York City in the aftermath of September 11th.
Following his impressive military career, AB applied the tools and techniques that made him one of our nation's premier fighter pilots to the competitive world of business. He ascended rapidly to become the top producing mortgage banker in the Western U.S. for a prominent lending institution. His success in the mortgage banking industry led to an opportunity with a California based start-up - where his team dramatically grew annual revenue from $500,000 to $65M in just three years.
Following these two endeavors, AB combined his love of business with his passion for tactical aviation to build Afterburner Seminars, a global training company based on the lessons he learned in the military. While President & CEO, Afterburner grew into a best-in-class training company that was twice named one of Inc. magazine's 500 fastest growing companies.
Currently AB serves as CEO & Founder of Mach 2 Consulting - and has shared his message of peak performance to more than 100,000 people in twelve different countries. AB brings his tactical knowledge and business acumen to the forefront of the management training world - to share how fighter pilots, and other organizations where performance truly matters, can develop a feedback system to ensure continuous improvement and peak performance. His wealth of experience and ability to connect with audiences landed AB in Inc Magazine’s 100 Great Leadership Speakers for Your Next Conference.
Under AB's leadership as CEO - Mach 2 Consulting consistently delivers dynamic keynote speeches on leadership, communication, sales and teamwork to Fortune 1000 corporations around the globe. AB is a motivational dynamo with a proven ability to energize, enlighten and enrich your team’s experiences - to ensure a successful engagement for you and your client.
AB’s keynotes typically align to the following groups:
- Fortune 1000 organizations
- Sales meetings - speeches that extend into actual training
- Annual meetings - for various organizations such as Trade and Professional Associations
- Management Retreats - to give your leaders an opportunity to step out of the box and think differently
- Company off-sites - where teams are looking to improve communication and alignment
AB continues work on his book The Art of the Debrief . A business and leadership book about the significance of how business people can use Debrief to drive continuous improvement in any organization. Anticipated for release late 2019, keep an eye for the release of AB's first book - apt to captivate all!
Dean of Boston College’s Carroll School of Management, Speaker on Innovation & Leadership
Andy Boynton is Dean of Boston College’s Carroll School of Management, one of the world’s leading business schools, the author of several books and Co-creator of DeepDive™, the world’s preeminent methodology for helping leaders harness the power of teams to significantly improve problem-solving speed, innovation and results.
Prior to joining Boston College, Boynton was a professor of strategy at the International Institute for Management Development (IMD) - in Lausanne, Switzerland for 10 years. At the IMD he led a faculty team and was program director of one of the world’s top ten Executive MBA programs - as recognized by Business Week.
Boynton has recently launched new research projects to explore how distinguished experts from a variety of knowledge-domains work with ideas to achieve professional success and improve their effectiveness in social networks. His latest book, The Idea Hunter: How to Find the Best Ideas and Make them Happen (Jossey-Bass), is based on this research and is co-authored with Bill Fischer and William Bole.
He has also published extensively on factors underlying high-performing teams across a variety of disciplines - including art, science, exploration, and design. His previous books include Virtuoso Teams: Lessons from Teams That Changed Their Worlds (Financial Times-Prentice Hall) and Invented Here: Maximizing Your Organization’s Internal Growth and Profitability (Harvard Business School Press).
He is a 1978 graduate of Boston College. Boynton earned his MBA and PhD at the Kenan-Flagler School of Business, Chapel Hill, North Carolina. He has served on the MBA faculty at the Kenan-Flagler School of Business and at the Darden School of Business, University of Virginia.
In addition to his publishing career and role as Dean of the Carroll School of Management, Boynton has over twenty years of experience speaking - and designing powerful executive education sessions and seminars for firms around the world. He is often utilized by organizations looking to build more innovative and effective teams - and his articles in this area have appeared in elite management journals such as Harvard Business Review, Sloan Management Review, and The California Management Review.
World-Renowned Expert and Speaker in Emotional Intelligence, Author of Emotional Intelligence 2.0
Dr. Travis Bradberry, Ph.D. is an internationally renowned speaker on today’s competitive world, where each of us is looking for new and powerful ways to manage, adapt - and strike out ahead of the pack. He empowers audiences and leaders to do so by capitalizing on emotional intelligence - a skill set that’s responsible for 58 percent of job performance. Dr. Bradberry is a world-renowned expert in emotional intelligence who will inspire your audience, spark discussion - and motivate change.
Dr. Travis Bradberry is the award-winning co-author of Emotional Intelligence 2.0 and the co-founder and President of TalentSmart® - the world’s leading provider of emotional intelligence tests and training serving more than 75% of Fortune 500 companies. His best-selling books have been translated into 25 languages and are available in more than 150 countries.
Dr. Bradberry is a LinkedIn Influencer and a regular contributor to Forbes, Inc., Entrepreneur, The World Economic Forum, and The Huffington Post. He has written for, or been covered by, Newsweek, Time, BusinessWeek, Fortune, Fast Company, USA Today, The Wall Street Journal, The Washington Post, and The Harvard Business Review.