Our Sales Speakers have used their knowledge to adapt and create actionable and engaging presentations on how organizations can pivot to embrace the opportunities presented by the pandemic.
Ranging from Virtual Keynotes to Fireside chats, all with interactive elements, let our Sales Speakers help your 2021 Sales Conference.
We work with some of the best Sales Speakers in the speaking world and asked them all the same question:
What is your number 1 sales tip?
Here’s how they answered:
Saying “yes” implies a course of positive action. The predictable expletive, “No!” can fill up our time and energy because saying “no” is
frequently a commitment to an unproductive struggle that reinforces helplessness and inertia.
Responding positively to problems is the prerequisite to overcoming bad things that occur so we can break down our challenges and move forward.
People thrive on challenges, and are the winners who get things done.
Some great advice we received from Tim Sanders, VP of Customer Insights for Upwork just after starting The Sweeney Agency:
“Don’t think about sales or closing deals, just position yourself so that whenever you can help someone you help them, without any expectations. 20% of the people you help you’ll never hear from again, but that won’t matter because you will certainly hear back from the other 80%. They will remember you and your incredible help and that will create such great relationships
that you will build both a great business and a great life.”
Communicating compassionately, consistently, confidently and courageously is precisely what is required during a crisis. Our research has found that two of the biggest drivers of engagement and commitment from employees are confidence in their senior leadership and confidence in the future of the
Now is the time to model scenarios to create a long-term plan and vision for your business, fully aware that you will be agile enough to adapt when new information is available or the landscape suddenly changes.
At the climax of Indiana Jones & The Holy Grail, the Nazis are turned to dust after selected a gem studded chalice they believe to be the Holy Grail. Indy chooses a simple wooden cup that is in fact the true Holy Grail.
In the context of business, most of us scramble to have the “right” message on social media or want to make things look a certain way. The same optics that make the false grail so beautiful.
This is a powerful lesson: the substance of something, is ultimately infinitely more important than what it looks like. Optics may present a short term gain but will always lose in the long run and at a macro level.
Your customers’ natural inclination is to be nice, not honest. Open-ended questions give your potential customers the option to respond very honestly and to fully explain the problems they’re
facing (that your product may or may not solve).
Ask leading questions that broadcast the answer you want to hear, such as:
- “Are you…”
- “Will you…”
- “Won’t you…”
- “Didn’t you…”
- “Can’t you…”
Speaker on Leadership, Communication and Entrepreneurship
Talks about: Partnership is the New Leadership & The Power of Storytelling
Featured as one of the Top 40 Under 40, Founder of Leadership Inc., and author of 3 bestselling books, built a direct sales business to over $20 million in annual revenues by age 21
Past clients include: Coca-Cola, Subway, Blue Cross Blue Shield and RE/MAX
Ty Bennett is the founder of Leadership Inc., a speaking and training company with a mission to improve communications and empower individuals and organizations to challenge their status quo, cultivate exceptional relationships - and compete in extraordinary ways. He has worked with over 500 leaders, in over 37 countries, to help them fine-tune their sales and leadership skills. He’s changing lives - one leader at a time.
At 21, Ty and his brother built a direct sales business to over $20 million in annual revenues. He was featured as one of the Top 40 Under 40 - and was dubbed one of the 10 Coolest Entrepreneurs in Utah.
He has traversed the world speaking to tens of thousands of audience members - transforming the lives, careers, and business practices of leaders from some of the most recognizable brands in the world such as: Coca-Cola, Subway, Blue Cross Blue Shield and RE/MAX.
Ty is author of three best-selling books, with all three being used in graduate courses at multiple universities including MIT - as today’s version of “How to Win Friends and Influence People.”:
- Partnership is the New Leadership
- The Power of Storytelling: The Art of Influential Communication
- The Power of Influence: Increase Your Income and Personal Impact
He’s one of the youngest speakers ever to receive the CSP Designation from the National Association of Speakers - of which less than 5% of the world’s speakers earn this honour.
Ty is a husband and father - and he’s PASSIONATE about helping leaders cultivate the relevance and influence they need to challenge old ways and open new doors.
Michael Bergdahl is a professional international business speaker, author and turnaround specialist. Bergdahl worked in Bentonville, Arkansas for Walmart, as the Director of “People” for the headquarters office, where he worked directly with Walmart’s founder Sam Walton. It was Sam Walton who gave Bergdahl the nickname, “Bird Dawg!” Previous to Walmart he worked in the FMCG Industry for PepsiCo’s Frito-Lay Division in the sales organization and headquarters staff assignments. He is a turnaround specialist who participated in two successful business turnarounds as VP of HR at both American Eagle Outfitters and Waste Management. Bergdahl has more than 25 years of HR experience, and he has received the Senior Professional in Human Resources (SPHR) lifetime certification from SHRM. He is a graduate of the Pennsylvania State University with a Bachelor of Arts Degree in Sociology / Behavioral Science.
Michael Bergdahl is considered to be an authority on the best practices of Walmart & Sam Walton. He has been interviewed on CNN, CNBC, CNN FN, MSNBC, CNN International, Univision, CBS National Radio, and Bloomberg TV. He has participated in internationally televised news debates on “Power Lunch,” “On the Money,” “Morning Call,” and “Closing Bell.” Articles written by him, and articles written by others about him, have been published in business newspapers and magazines around the world. He has written articles for Hardware Retailer Magazine (NRHA), Progressive Grocer Magazine, Sweden’s Butikstrender Magazine, and the Retailer Association of India: STOrai Magazine. Bergdahl is the moderator of two LinkedIn discussion groups called, “Walmart’s Best Leadership Practices” and “Sam Walton’s Best Leadership Practices” with a combined membership of 14,000 worldwide members including: Retailers, FMCG/CPG Product Manufacturers/Suppliers, HR Professionals, Supply Chain Professionals. He has more than 3000 followers on LinkedIn.
He wrote his first book about “The Strategies of the World’s Largest Company,” titled: What I Learned from Sam Walton: How to Compete and Thrive in a Walmart World (2004). His second book is written about “The Tactics of the World’s Richest Man,” titled The 10 Rules of Sam Walton: Success Secrets for Remarkable Results (2007). His third book is a 50th Walmart Anniversary Commemorative Edition titled The Sam Walton Way (Brighton Publishing 2012). His fourth book, High Expectations Are The Key To Everything was published by Jaico Books in India in September 2013, and it was published by Motivational Press in the USA in 2014.
Michael Bergdahl is a speaker with substance, who is one part business, one part inspiration, and one part storyteller. He presents Keynote Speeches, breakout sessions, half day programs, and full day Master Classes. He tailors his speeches to fit the conference theme. His Full Day Master Classes are designed to teach others the Best Practices of Walmart. In his speech, “Picking Walmart’s POCKETS,” Bergdahl unveils the best practices of Walmart, and the success secrets of Sam Walton. Audience members will learn the “Tactics of the World’s Richest Man, Sam Walton,” and the “Strategies of Walmart, the World’s Largest Company.” He also presents an inspiring keynote speech about “Bringing Out the Best in You” based on his newest book, High Expectations Are The Key To Everything.
Michael has spoken at association conferences, public events, customer conferences, and private company meetings in the USA and Internationally to Retailers, Non-Retailers, Manufacturers, Suppliers, and B2B. He speaks to a wide variety of audiences including Sales, Customer Service, IT, Supply Chain/Logistics, Franchisees, Financial Services, Real Estate Developers, Property Managers, Leasing Agents, Retail Managers, Brand/Marketing Professionals, Loss Prevention Specialists, Human Resources, Plant Managers, Engineers, DC Managers, Operations Managers, Product Manufacturers / Suppliers / Buyers, Pharmacists, Bankers, Credit Union Directors, Presidents, Entrepreneurs, College Professors, College Students & College Commencement, CEO’s, CIO’s, CTO’s, and CFO’s. He has spoken at events for Walmart’s current suppliers, and its direct competitors, who are interested in improving their ability to compete successfully in a Walmart “Big Box” World!
International expert on the WOW Effect, Dr. Jasmin Bergeron delivered more than 2,000 keynote presentations on the WOW Effect in sales, leadership, teamwork and work-life balance.
Dr. Jasmin Bergeron is a sought-after expert who gave more than 2,000 keynote presentations and workshops (in person and online) in 12 countries around the world. He also authored or co-authored five books, more than 50 scientific research papers and over 100 newspaper articles on the “WOW effect” in journals such as The Wall Street Journal. Dr. Bergeron owns the “Certified Speaking Professional - CSP” designation, which is the highest international certification that can be earned in the professional speaker industry worldwide. Dr. Bergeron talks on the best practices to create a “WOW Effect” in various contexts such as: Sales and business development, customer service, leadership, teamwork, and work-life balance.
Dr. Jasmin Bergeron has given hundreds of keynote presentations in the following sectors: Financial Services, Healthcare, Education, Professional Services, Real Estate, Government, Tourism and Hospitality, Retail, and a variety of associations
Dr. Jasmin Bergeron will take a lot of time to tailor his presentation to your business, needs and expectations. In fact, after his presentations, many attendees think that he worked in their industry before. His main objective is to deliver practical tips and tools that can be implemented immediately. Delivering well-researched and relevant insights, Jasmin Bergeron is known for his interactive, humorous, and value-oriented approach. Jasmin is a fully bilingual speaker who has a unique ability to simplify seemingly complex challenges in a way that will provide your audience with a fresh and useful perspective.
Dr. Jasmin Bergeron’s dynamic presentations are grounded in science (he is a tenured University Professor), leavened with humor and strengthened by his flair for telling it like it is. Attendees particularly value the memory aid he provides at the end. You will leave Dr. Jasmin Bergeron’s keynote refreshed, energized and more confident than ever that you are prepared for the road ahead.
Former NBA Athlete, Author and Speaker on Mentorship, Leadership, Teamwork & Motivation
Speaker on Mentorship, Leadership, Teamwork & Motivation
Talks about: No One Can Stop You & The Best Team Always Wins
NBA shooting guard for the Dallas Mavericks, Utah Jazz, and the Detroit Pistons & Host of Food Network’s Giving You the Business
Past clients include: Accenture, Blue Cross/Blue Shield, The Dwyer Group, Allianz, Amway, GNC, Hilton, Medtronic, UPS Store, Radio Shack, Red Robin
Walter Bond is recognized as one of the world's preeminent experts on sales, motivation, high performing teams, and leadership - and has been helping people turn self-limiting beliefs into self-empowering strategies for more than a decade. Like many young men growing up in Chicago, Walter dreamed of becoming an NBA athlete. Facing injuries and other challenges with unusual determination, he rose from being a reserve player coming off the bench - to become the first rookie free agent to start for the Dallas Mavericks. This astonishing journey provides the foundation for the powerful principles Walter teaches today. Walter's stories give listeners a roadmap they can follow to reinvent themselves - and recover the confidence they need to level up in their professional lives. Drawing on lessons learned in the trenches both in sales and as an entrepreneur, Walter's presentations open up new ways of looking not only at business challenges - but also the world.
Walter's stories are rich with humour, emotions, and authentic breakthroughs. His inventive phrasing, mannerisms, body language, pacing, and wisdom exert a powerful effect on his audiences - making his message memorable for months and years to come.
Walter has impacted hundreds of thousands of people in his rapid rise to the top of the speaking industry. Through his keynotes, workshops, books and CDs - Walter teaches that when you learn to eliminate excuses, understand the power of mentorship and control your mindset - that confidence and success are possible for all who desire it.
Walter creates an experience that audiences have enjoyed worldwide - and never forget. His dynamic and compelling programs provide both the motivation and the strategies to excel in business and in life.
5 Tips to Book your Next Great Speaker
Did last year's speaker knock your socks off? Not sure where to go next? Let our team of experienced professionals help you find your next great speaker.
Here's a quick guide to help you get started:
Decide on a theme or topic for your event.
Going through a period of transition? Looking to shake up your creative? Building trust within your teams? We have great speakers on all of those topics.
Having trouble? Check out our IDEA GENERATOR for inspiration.
Get in touch with your Event Date & Theme.
We will ask you some key questions to find the perfect speaker for your live or virtual event.
We pride ourselves on our personal touch. We are small team of dedicated professionals with over 20 years experience. When you call us, you speak to us directly... and quickly.
By now, we have a great idea of what you are looking for and will send you a shortlist of exceptional speakers.
Each speaker will be vetted with YOUR event in mind, along with our personal thoughts on how that speaker can inspire your attendees.
From the shortlist, you've narrowed it down to two great speakers. Let's discuss your needs to help make the final decision.
With over 20 years experience, you can trust us to provide all of the information you need to choose the right speaker.
We work with you to find the best format for your presentation, including live streams, Q&A sessions and even follow up programs to ensure maximum engagement for your key stakeholders.
We will facilitate a call with your leadership team & our speaker to do a deep dive into your business to make sure their presentation really hits home.
As trusted experts, you can rest easy knowing our experience will guide you every step of the way.
get in touch
Former F-16 Fighter Pilot, Popular Speaker on Peak Performance, Leadership, Communication & Sales
Anthony talks about how the difference between the winners and the "also rans" comes down to execution.
Audiences leave equipped with simple, actionable tools to improve execution and drive better results as individuals and as teams.
He is a highly accomplished and decorated F-16 fighter pilot, founder, President & CEO of Afterburner, author & keynote speaker on Peak Performance.
Past clients include: Ernst & Young, GE, Cisco, Boeing, Bridgestone, AT&T, Charles Schwab and The Home Depot
Major Anthony “AB” Bourke is a highly accomplished and decorated F-16 fighter pilot who flew tactical missions in service to our country all over the world. He has accumulated more than 2,700 hours of flight time in various high performance aircraft - and was one of the first pilots to fly an F-16 in homeland defense efforts over New York City in the aftermath of September 11th.
Following his impressive military career, AB applied the tools and techniques that made him one of our nation's premier fighter pilots to the competitive world of business. He ascended rapidly to become the top producing mortgage banker in the Western U.S. for a prominent lending institution. His success in the mortgage banking industry led to an opportunity with a California based start-up - where his team dramatically grew annual revenue from $500,000 to $65M in just three years.
Following these two endeavors, AB combined his love of business with his passion for tactical aviation to build Afterburner Seminars, a global training company based on the lessons he learned in the military. While President & CEO, Afterburner grew into a best-in-class training company that was twice named one of Inc. magazine's 500 fastest growing companies.
Currently AB serves as CEO & Founder of Mach 2 Consulting - and has shared his message of peak performance to more than 100,000 people in twelve different countries. AB brings his tactical knowledge and business acumen to the forefront of the management training world - to share how fighter pilots, and other organizations where performance truly matters, can develop a feedback system to ensure continuous improvement and peak performance. His wealth of experience and ability to connect with audiences landed AB in Inc Magazine’s 100 Great Leadership Speakers for Your Next Conference.
Under AB's leadership as CEO - Mach 2 Consulting consistently delivers dynamic keynote speeches on leadership, communication, sales and teamwork to Fortune 1000 corporations around the globe. AB is a motivational dynamo with a proven ability to energize, enlighten and enrich your team’s experiences - to ensure a successful engagement for you and your client.
AB’s keynotes typically align to the following groups:
- Fortune 1000 organizations
- Sales meetings - speeches that extend into actual training
- Annual meetings - for various organizations such as Trade and Professional Associations
- Management Retreats - to give your leaders an opportunity to step out of the box and think differently
- Company off-sites - where teams are looking to improve communication and alignment
AB continues work on his book The Art of the Debrief . A business and leadership book about the significance of how business people can use Debrief to drive continuous improvement in any organization. Anticipated for release late 2019, keep an eye for the release of AB's first book - apt to captivate all!
Author & Motivational Speaker on Human Behaviour and Communications
Motivational Speaker on Human Behaviour and Communications
Through real-world, highly-engaging, and laugh-out-loud funny keynotes, Colette teaches organizations how mindful communication creates powerful connections.
Master’s Degree in Human Behavior and more than 20 years of experience helping individuals change behaviors that impact their success.
Past clients include: Boeing, Microsoft, Procter & Gamble, Fidelity, Great Clips, Federal Express
Colette Carlson is a human behaviour expert and hall of fame keynote speaker who teaches audiences how to transform relationships through the power of connected conversations. After all, at the heart of every sale, every interaction between a leader and a team member, every conversation with a customer… is a connection.
Colette’s presentations weave together powerful life lessons, research-backed strategies and the call to up their emotional quotient for personal and professional success. Audiences connect with Colette through her inspiring content, ability to model transformative conversations, extensive customization, and laugh-out-loud humor.
With a Master’s Degree in Human Behaviour and more than 20 years of experience helping individuals change behaviors that impact their success, Colette understands the psychology, mindset, and skills required to make positive, long-lasting change.
A Certified Speaking Professional (CSP), a designation held by fewer than 10% of the members belonging to the International Federation for Professional Speakers, Colette has shared her insights, observations, and research with thousands of people throughout the world. In 2017, she was inducted into the CPAE Speaker Hall of Fame, a recognition that honors professional speakers who have reached the top echelon of career excellence.
Colette has published a couple of audible audiobooks, and is the author of countless articles on connection, stress management, sales and leadership that have been featured in Success, Business Management Daily and Working Mother magazines.
Trusted clients include Boeing, Microsoft, Procter & Gamble, Fidelity, Domino’s Pizza, Federal Express, and the United States Government.
Virtual Events can:
- Reach a wider audience
- Offer a great experience at a much lower cost
- Create long term impact with recorded elements that allow for content to be watched over a period of time
- Have an increased impact over time, as viewers re-watch, discuss and connect over social media and other channels
And, most importantly: offer the ability for inspiring and impactful presentations to connect in a one-on-one way, directly to the attendee.
WHO is your audience?
Who are your virtual event attendees? Are they across a specific group within your organization, or are you serving clients across a wide range of levels? Determining who you are speaking to will help you determine a format for your event that will captivate your audience.
WHAT is your key message?
Are you focusing on change? Innovation? Leadership?
Creating a single focus or mission will allow you to hone in on the type of speaker(s) you need to engage your audience and help event producers to format the event into a dynamic program that balances inspiration with information and audience interaction.
WHAT type of event suits your audience?
- Virtual Conference
- Hybrid Event
Virtual event technology has come a long way over the last few months, offering a huge range of different options from pre-recorded webinars, to multi-day virtual conferences, to hybrid events with some attendees in the audience while the event is live streamed.
A COMBINATION of live and pre-recorded elements will allow your virtual event to run smoothly and stay on time.
Many of our clients are also opting for multi-day virtual conferences with shorter segments spaced over a few days.
This allows some flexibility for attendees in different time zones and accommodates different teleworking situations for attendees, allowing them to tune in when it is convenient.
WHERE? It’s all about Tech.
Virtual meeting technology has exploded over the last few months as teleworking became the norm.
Consider your needs:
- Interactive elements like breakout rooms, polls & Q&A
- Seamless blend of live & pre-recorded elements
- Ability to replay segments
- Live tech support
If you plan for rain, it’s likely the sun will shine…
Tech isn’t perfect so don’t forget to test, rehearse and have a back up plan ready to go for your virtual event.
Pro Tip: Think of a virtual presentation like a podcast. Viewers can view the content multiple times and refer back to it.
WHEN? A Date… or Dates?
As we have all noticed, our attention spans for meeting in real life versus meeting online are a lot longer.
When deciding on a date, consider spreading your virtual event out over a few days, with a variety of speakers, interactive elements and information.
The benefits of a multi-day format:
- Viewers watch content fresh for a short period every day
- Allows attendees in different time zones to stay on top of the content
- Attendees can review & re-engage with content
Virtual Event Checklist:
Is your event?
- Able to be rewatched?
WHY? Pandemic 2020
Just because you are online instead of in person, it doesn’t mean you are missing out on connection.
Using the technology that we have become so accustomed to over the last few months, our keynote speakers have the ability to connect to your viewers one-on-one, in a way that was impossible in live events.
FIND YOUR WHY…
What do you want the audience to leave thinking at the end of the presentation?
Apply this question to all the presentations and segments in your event to create a cohesive, impactful virtual event.
HOW? Virtual Event Checklist
To wrap it all up
- TECH: Find the right tech platform & don’t forget to test drive before your event
- AGENDA: Use a mix of live and pre-recorded segments, mixed with interactive elements, to ensure a smooth flow of events & audience engagement
- ANTICIPATION: Build up your event with emails, teasers and sneak peeks into what content will be offered
- NETWORKING: Create and encourage online chat functions, an event specific hashtag or even a dedicated event page to allow attendees to network virtually. Maximize the networking opportunities offered by your tech platform.
- EXTEND YOUR IMPACT: A dedicated social media page is a great place for attendees to connect after an event to discuss ideas and implement some of the learnings from the event.
Offer a password protected, limited time recording of keynote presentations to continue the conversation long after the virtual event has ended.
Continue the conversation with post-event touch points like emails or questions based on the key presentations.
Best-selling Author, Inspirational Speaker and Global Marketing Influencer
Andrew Davis is recognized as one of the industry's "Jaw-Dropping Marketing Speakers" - and is a mainstay on global marketing influencer lists. Wherever he goes, Andrew Davis puts his infectious enthusiasm and magnetic speaking style to good use teaching business leaders how to grow their sales and businesses, harness innovation, inspiration and performance, transform their cities - and leave their legacy.
Andrew is also best-selling author and internationally acclaimed keynote speaker. Before building and selling a thriving digital marketing agency, Andrew produced for NBC’s Today Show, worked for The Muppets in New York - and wrote for Charles Kuralt. He's appeared in the New York Times, Forbes, the Wall Street Journal - and on NBC and the BBC. He has crafted documentary films and award-winning content for tiny start-ups and Fortune 500 brands.
Speaker on peak performance, motivation and sales strategist.
Chip Eichelberger believes audiences are craving engagement, not another speech. For 5½ years as world-renowned business leader Tony Robbins’s international point man, he spoke over 1,300 times throughout the US, UK, and Australia. This immersive experience sharpened his skills and created a unique style. It is high-energy, humorous, and persuasive and gets results. Chip promises to be THE energy source at your event.
He is a proven pro with 1,000+ successful events for clients like Genentech, Ford, Hyatt, AXA, Harley Davidson, Proctor & Gamble, Exxon, State Farm, Dun & Bradstreet, RE/MAX, and over 100 diverse associations. He will do his homework on your organization and industry, conduct phone interviews, and customize his message to help ensure his message sticks! He will work hard to make you look like a genius as the decision maker who hired him.
Chip is one of only 7% of the members of the National Speakers Association to earn the prestigious Certified Speaking Professional designation. He has created numerous audio, video and printed products. His newest book is The Smart Guide To Accomplishing Your Goals.
He specializes in high-energy, interactive and customized opening, after meal, and closing presentations. Chip is consistently told by the organizations that hire him that most speakers were a "rental", and that he was a true partner in making their event a success.
Chip will set the tone for the day at your opening session. The energy, spirit of interaction, and engagement will energize the vitality of the entire day. After lunch is a crucial spot to energize and engage the audience for the rest of the day or before your awards ceremony.
The last and maybe the most important impression at your event is your closing session. There must be energy and a call to action! Many conventions fizzle out at the end. He is famous for his closing team building activity The Board Break Experience – Breaking Barriers program.
Chip is passionate about delivering a "sticky and interactive" experience that grabs the attention of the audience immediately, and engages them to not just talk about change but to be committed to it. He is married, and the proud father of three. He lives in Knoxville, TN, is an avid golfer, traveler, reader, dancer, and difference maker in the community.
Award-winning Author, Keynote Speaker and Business Growth, Sales & Leadership Expert
Meridith Elliott Powell is a business growth expert who was voted One of the Top 15 Business Growth Experts to Watch by Currency Fair. Meridith is an award-winning author, keynote speaker and business strategist. With a background in corporate sales and leadership - her career spans over several industries including banking, healthcare and finance. Meridith worked her way up from an entry-level position to earn her seat at the C-Suite table. She is Certified Speaking Professional, a designation held by less than twelve percent of professional speakers, and a member of the prestigious Forbes Coaching Council.
She has a cutting-edge message, rooted in real-life examples and real-world knowledge. She is the author of four books, including The Best Sales Book Ever/The Best Sales Leadership Book Ever - Cut Through the Obstacles and Send Sales Through the Roof (co-authored with Connie Podesta) is two powerful books in one! Whether you work in Sales or Sales Leadership this book is hands-down the best resource you need right now. Comprehensive strategies. Straight talk. Brilliant insights that can transform your career, Own It: Redefining Responsibility - Stories of Power, Freedom & Purpose - about how to build cultures that inspire ownership at every level to create profits at every turn - and Winning in the Trust and Value Economy (a finalist in the USA Best Book Awards). Meridith writes, speaks and is passionate about helping her clients understand everything they need to know about how to make this economy start working for them.
Today’s economy is not down - it is different. Therefore, to understand this economy you have to understand today’s customers. With the ability to stay at home and order anything you want online, what you sell is no longer important. It is how you sell that is your competitive advantage! With the customer experience being so important - every member of your team has to been engaged. How do you ignite employee engagement - create a quality customer experience and see business growth like you’ve never seen before?
In her remarkably engaging sessions, Meridith shows her audiences how to attract more business, retain top talent - and leap into position to win in this new economy. High energy and highly interactive - Meridith’s keynotes will help leaders and business owners learn the new rules of success today. Including how today’s economy has changed, how that has changed today’s customers and employees - and specifically how that impacts your business. No walking on coals, no breaking boards - just real-life strategies you can put into place first thing Monday morning.
Talks about cultivating a high-engagement, high-performance work culture as we prepare for the next growth cycle in business.
Audiences learn what it takes to elevate engagement, unleash human potential and compete to win in the new world of work
Former advertising executive and Founder of Estis & Associates, a professional training & coaching outfit
Past clients include: Blue Shield, CVS Health, Mayo Clinic, Medtronic, Novartis, the NBA, Honeywell, Thomson Reuters, Ernst & Young, Lowes, and Prudential
Ryan Estis has more than 20 years of experience as a top-performing sales professional and leader. As the former chief strategy officer for the McCann Worldgroup advertising agency NAS, he brings a fresh perspective to business events. As a keynote speaker, Ryan is known for his innovative ideas on leading change, improving sales effectiveness and preparing for the future of work. He was recently recognized as one of “the best keynote speakers ever heard” by Meetings & Conventions magazine alongside Tony Robbins, Bill Gates, Colin Powell and Mike Ditka.
Ryan delivers keynote speeches, courses and online learning with an emphasis on actionable content designed to elevate business performance. His curriculum emphasizes emerging trends influencing leadership effectiveness, sales performance and customer experience. Ryan helps participants prepare to thrive in today’s ultra-competitive, hyper-connected business environment.
Ryan supports the world’s leading brands, including Liberty Mutual, Darden Restaurants, Goodyear, the Dallas Cowboys, Medtronic, ECCO USA and Blue Cross Blue Shield. He is a faculty member for the Institute of Management Studies, a member of the SmartBrief on Workforce Advisory Board and a certified Human Capital Strategist.
Ryan and his team publish original research featuring client case studies to expand the live event experience. He is also the author of a popular blog on business performance. His writing has been featured in Inc., Forbes, Entrepreneur, FastCompany, SmartBrief, Business News Network, Crain’s Business, and Yahoo Business.
Ryan is an Ohio University graduate who resides in downtown Minneapolis. When he’s not traveling to speaking engagements around the world, Ryan enjoys down time with family and friends, practicing yoga and cheering on his beloved Minnesota Timberwolves.
Author of Reinvent Yourself,expert on creativity, sales and marketing. Motivational speaker for sales audiences.
Jonathan Gabay is author of Reinvent Yourself and an international creativity and marketing expert. He is renowned for his creative thinking, copywriting, motivational and advertising skills, and is a contributor to media outlets such as the CBC on marketing, the Internet, handling change, commercialism and psychology. As a keynote speaker he regularly addresses audiences throughout the world.
Jonathan is one of the world's most dynamic independent advisors and practitioners on creativity, viral marketing, copywriting, direct response marketing and integrated business dynamics. Endorsed by the world's biggest marketing training institute, the Chartered Institute of Marketing (CIM), Gabay is the author of major internationally published books.
Recent Worldwide Clients Include TetraPak Ukraine, Shell, Vipnet, GJ Sheppard BI Worldwide, and many others.
Author of The New York Times bestsellers The Sales Bible and The Little Red Book of Selling, Jeffrey offers expert advice on understanding your customers and increasing your sales
Jeffrey Gitomer is a creative, on-the-edge, writer and speaker whose expertise on sales, customer loyalty, and personal development is world renowned. He is known for presentations, seminars and keynote addresses that are funny, insightful, and in your face. Jeffrey gives audiences information they can take out in the street one minute after the seminar is over and turn it into money.
Jeffrey Gitomer is the author of The New York Times best sellers The Sales Bible, The Little Red Book of Selling, The Little Black Book of Connections, and The Little Gold Book of YES! Attitude. Most of his books have been number one best sellers on Amazon.com and have appeared on major best-seller lists more than 500 times and have sold millions of copies worldwide.
Jeffrey gives public and corporate seminars, runs annual sales meetings, and conducts live and virtual training programs on selling, YES! Attitude, trust, customer loyalty, and personal development. His customers include Coca-Cola, US Foodservice, Caterpillar, BMW, Verizon, MacGregor Golf, Hilton, General Motors, Enterprise Rent-A-Car, AmeriPride, NCR, IBM, Comcast Cable, Time Warner, Liberty Mutual, Principal Financial, Wells Fargo Bank, BlueCross BlueShield, Carlsberg, Mutual of Omaha, AC Neilsen, Northwestern Mutual, Church Mutual Insurance, MetLife, Sports Authority, GlaxoSmithKline, The New York Post, and hundreds of others.
Jeffrey's syndicated column, Sales Moves, appears in scores of business journals and newspapers in the United States and Europe, and is read by more than four million people every week. His WOW website, Gitomer.com, gets thousands of hits per week from readers and seminar attendees. His state-of-the-art presence on the web and e-commerce ability has set the standard among peers, and has won huge praise and acceptance from customers.
Leadership & Communication Keynote Speaker, CEO of Great on the Job, Bestselling Author
Jodi Glickman is passionate about developing leaders— both seasoned executives and next generation talent.
As the CEO and founder of Great on the Job, Jodi and her team have reached hundreds of thousands of the brightest minds across corporate America and academia—working with many of the most influential organizations and iconic brands—counting LinkedIn, JP Morgan, Abbott, and Harvard Business School among their longest standing clients.
Jodi has appeared on the TEDx stage (Why You Should Stop Looking for Work You Love), she is the author of the critically acclaimed book Great on the Job, What to Say, How to Say It, The Secrets of Getting Ahead (St. Martin’s Press), and she is a writer for the Harvard Business Review.
Jodi regularly contributes to media outlets and her career advice hasbeen featured in the New York Times, USA Today, US News & World Report, Business Week, Fortune, Forbes, WSJ finance, CNN Money, Glamour, Shape, Real Simple, Chicago Tribune, Huffington Post, and many more.
Jodi is a former Peace Corps volunteer (Southern Chile) turned investment banker (Goldman Sachs) turned communication expert. She received her MBA from the Johnson School at Cornell where she was a Park Leadership Fellow and received a full-ride scholarship to business school.
Before turning to the world of finance, Jodi was a policy analyst at the U.S. EPA and did stints at the White House and Governor’s Office of Illinois. She has a B.S. in Social Policy, Magna Cum Laude, from Northwestern University’s School of Education and Social Policy. She is a former member of the Northwestern University Council of 100, and a former board member of Readworks.org and Trustee of the Brooklyn Children’s Museum.
Jodi lives in Chicago, IL with her husband and three children. She enjoys hiking, biking and eating hot fudge sundaes, not necessarily in that order.
CEO of The Joy Project, Communication & Performance Expert, Author and Huffington Post Columnist
Amanda Gore is a communications and performance expert who believes success in business is always about feelings. The way we feel about a product, organization, customer or person influences how we behave - and informs our decisions about how we spend, or how we conduct business. Facts, targets and figures don’t change behaviours - touching hearts, feelings and stories do.
Amanda is on point, and devoted to presenting the most reputable research available for professionals - salespeople, nurses, teachers - and anyone reaching for excellence in their work. Her material is backed by the latest findings in neuroscience, epigenetics, emotional intelligence, and positive psychology that are proven to reap huge rewards for your business.
Amanda understands that getting down to business isn’t all about targets and optimizing click-throughs. The heart and profit center of every business is about how people think, and consequently, feel about themselves; and how they make others feel. How we feel about a personal or business relationship informs every part of our decision to invest with them. Amanda offers an abundance of use-it-now tools to create deep, lasting relationships at every level - with family, customers, colleagues, and clients. Everyone leaves energized, enthusiastic and re-engaged!
Instead of delivering facts and research, her presentations break down the barriers that separate people in an invigorating, action-packed ride toward self-discovery - and gives them the tools to make real and lasting change – by getting real! For example, how is it that the most successful people and those who are average (or worse!) manage to get their results in exactly the same environment? The difference is mindset - looking honestly at yourself and choosing consciously.
She uses principles from positive psychology, epigenetics, neuroscience and emotional intelligence to deliver profound messages in stories that are funny. This teaches people to re-connect to the energy and emotional layers that really drive performance, innovation, relationships, engagement and creativity in their business and personal life. Business today is about H2H. And it always has been, but we have forgotten it - Human2human!
Amanda makes your audiences happier - and gives them strategies that work on how to stay happier!
Amanda is one of 4 Australians inducted into the USA Speaker Hall of Fame. She works with small and large organizations around the globe, such as Flight Centre, McDonalds, Westpac, AMP, MDRT, CBA, Google, Remax, Disney, Hilton, The Direct Selling and many other associations, hospitals and schools to help them create cultures of joy and engagement and to bring the humanity back into their organizations.
Amanda’s action-packed, but scientifically based performances, offer an abundance of use-it-now tools to handle change and create deep, lasting relationships at every level - with customers, colleagues and family - leaving everyone feeling good about themselves, energized, enthusiastic and re-engaged!
Remember - Joy is the ultimate business fuel.
Entertaining and Humorous Speaker, Teaches How to Train Your Memory for Business
Bob Gray is a recognized authority on memory systems who has spent the last twenty five years traveling the globe - entertaining and training corporations, governments and associations to adapt memory systems and communications for their particular needs. He has developed a series of sales-oriented personal development keynotes and workshops, which have been popular on six continents - as well as writing the best-selling book Right Brain Rapid Recall (currently available only in e-book format). Bob has also developed a new App called MemoryEdge - it's an invaluable tool for remembering the names, faces and important information of new clients, customers and acquaintances - even if you’ve only met them once! A must for any salesperson (downloadable from the AppStore).
Bob Gray discovered his first memory technique when he was seven. He was given a magic book that showed him how to remember a twenty-item list. Shortly thereafter he was called on to
do the memory trick at family parties and gatherings. Encouraged and motivated by praise at home - he began to find that memory techniques could have a valuable role in other aspects of his life. With a little ingenuity, he adapted the
memory trick to help him with his work at school. The reward was a significant rise in his grades.
Traveling and entertaining under the stage name of
Backwards Bob the Memory Man - Bob demonstrates the unique abilities that have netted him a place in the Guinness Book of World Records. His many media credits include Ripley’s Believe It Or Not, The Steve Harvey Show, The Today Show, CBS News, and BBC One.
To date, Bob’s clients have included Wells Fargo, Ford, FedEx, GE, General Motors, Hilton Hotels, DuPont, and Great West Life - to name just a few.
Author, Speaker, Communication and Strategic Storytelling Expert
Kindra Hall is President and Chief Storytelling Officer at Steller Collective, a consulting firm focused on the strategic application of storytelling to today’s communication challenges. Kindra is one of the most sought-after keynote speakers trusted by global brands to deliver presentations and trainings that inspire teams and individuals to better communicate the value of their company, their products - and their individuality through strategic storytelling.
Kindra is a former Director of Marketing and VP of Sales. She is a contributing editor to SUCCESS Magazine - and was guest faculty at the Harvard Medical School. Her book, Stories that Stick: How Storytelling can Captivate Customers, Influence Audiences and Transform Your Business debuted at #2 on the Wall Street Journal Best-seller List and Forbes said it “may be the most valuable business book you read." Kindra’s message spans all industries - and her clients include Facebook, Hilton Hotels, Tyson Foods, Target and Berkshire Hathaway amongst many others.
What began as a storytelling assignment in 5th grade, grew into a passion for not only telling stories, but a mastery for teaching others the methods and science of storytelling so they can better tell their own.
She was a National Champion storyteller (yes, they have those), a former member of the Board of Directors of the National Storytelling Network - and has her master’s degree in communications where she conducted original research studying the role of storytelling in defining and revealing organizational culture.
Regardless of the industry, Kindra has become a conference favourite for her clients. The blend of inspiration and education in her keynotes mean that audiences leave feeling excited - and equipped to finally put their stories to work in a tangible way.
Kindra lives in Manhattan with her husband, young son and daughter. When she is not traveling around the world speaking - Kindra can usually be found at spin class or in Central Park with her family.
Best Selling Author, Communication & Influence Strategist, Forbes & New York Times Contributor
Coming from an entrepreneurial upbringing, Stacey Hanke learned early on how we consistently show up and interact determines our success in our organizations and in our lives. Starting with a career in voice-over, she quickly realized how every word matters - every movement of your body matters and every sound you make matters (volume, tone and inflection). All of these combined determines who listens, who stays connected with you, who believes you and then acts on your recommendation.
Stacey then jumped into the corporate world as a trainer for Fortune 500 companies, training every possible topic from motivation to customer service to leadership. She traveled internationally researching the difference between a leader who is influential versus a leader who’s simply a good communicator.
Today, Stacey is the CEO of a highly sought-after consulting and training company where she mentors leaders who want to ensure their employees perceive them as an influential leader – those who are working towards a promotion – and sales professionals to ensure their message and style resonates with their clients.
As a thought leader she has been a featured guest on media outlets including: The New York Times, Forbes, Entrepreneur, Thrive, SmartMoney Magazine, The Economist and Business Week. Her client list is vast: FedEx, McDonalds, Google, Kraft Heinz, Nationwide, American Express, Discover and Oracle. Her knowledge leading diverse, high-level teams makes her a sought-after speaker and consultant and she has inspired thousands around the world through her ability to connect with an audience and one-on-one.
Her 19 years of studying influence across cultures and industries, leading large corporate teams makes her the perfect fit for organizations large and small who are ready to influence on a consistent basis. Clients hire Stacey because of her implementable strategies that help leaders get to the point, communicate with confidence and credibility, to build trust and deliver messages that drive action, creating lasting results.
Best-selling Author and Speaker on Communications, the Power of Influence & Human Potential
Chris Helder is a business communication genius and master storyteller whose presentations have radically transformed how thousands of people worldwide communicate with clients, customers, colleagues, staff and teams. He's been a professional speaker for 18 years having accomplished over 2,450 presentations across all corners of the globe.
His motivational, high energy, humour and value-adding performance will enhance any event that he is booked for. He is an expert in the areas of communication, sales, influence and mindset, human potential, change, leadership and mastering the face-to-face customer experience - and he relates to all generations.
Chris is the author of three best-selling books The Ultimate Book of Influence which has been published in five languages, Useful Belief is one of the highest selling Australian business books of all time and Cut The Noise about achieving better results with less guilt.
His global client list includes: Citibank, Merrill Lynch, Glaxo Smith Kline, Toyota, Mercedes Benz, Fuji Xerox, Levi’s, Realtor.com and Olympic Winter Institute of Australia.
“Promise Making & Promise Keeping” Hall of Fame Leadership Speaker
Jason Hewlett has delivered thousands of presentations over 2 decades, and is the only speaker in the world teaching leadership in a performance of uncanny musical and comedy impressions - utilizing the legends of stage. The Promise: Become a Legendary Leader and Discover your Signature Moves is a keynote presentation that feels like a show - with proven processes and immediately implementable takeaways to transform your business and leadership skills.
Why set a goal when we can make a promise? Promises are no small things. They’re commitments. Game-changers. Life-transformers.
Your event attendees will learn how to:
- Identify strengths, capacities, and potential - along with top 10 Attributes that will benefit their business leadership skills and create life-changing transformation at home
- Clarify team leadership roles and develop powerful Signature Moves that positively expand every engagement and interaction both within the team - and in the real world with customers, clients and sales!
- Magnify their understanding and belief that each of us has greatness within and a capacity to elevate everything in our wake with a Promise. To our organizations. Our communities. Our families and loved ones
Jason is author of the Facebook post entitled, “I Saw My Wife at Target Today”, which has been seen by more than 100 million people. A recent, and one of the youngest inductees in the prestigious Speaker Hall of Fame - his talks inspire leadership from the perspective of a Promise, while giving attendees an engaging, entertaining, and educational experience all in one.
With over 2,000 presentations for Fortune 500 companies and clients such as American Express, Delta Airlines, the Salt Lake Olympics, Experian, NuSkin, Younique, Coca~Cola and Wells Fargo, Jason Hewlett is your go-to solution for a keynote, entertainment and emcee.
A selection of Jason's accolades include being one of the youngest ever inducted with the CPAE Council of Peers Award for Excellence; he was invited to be part of a Middle East Tour in support of the US Military in Kuwait, Afghanistan & Africa; is author of Signature Moves: How To Stand Out In A Sit Down World; is recipient of the National Outstanding Eagle Scout Award from the Boy Scouts of America, awarded to only 800 men in the history of scouting (Jason has also earned the Eagle Award); and is recipient of the prestigious Star Award from the SCERA Center for the Arts.
Jason’s hobbies include hiking in the mountains, writing music, playing with his kids, and staring at his wife. His greatest accomplishments all live within the walls of his home. He is a husband to the most beautiful woman in the world, Tami, and Dad to four incredible young children who serve as his inspiration and help deliver material for his presentations. As a family, the Hewlett’s donate over 20 hours per month in community service, volunteering, mentoring, outreach, and philanthropy to worthy causes in their home state of Utah.
Branding and innovation expert, author of Radical Careering, one of advertising’s most celebrated thinkers.
Speaker on Innovation in Branding and Marketing
Talks about: How TO Fascinate: From First Impressions to Lasting Value
Author of the New York Times bestseller, FASCINATE: How to Make Your Brand Impossible to Resist
Past clients include: Cisco, Human Business World, Mortgage Guaranty Insurance Corporation, Wall Street Journal
Sally Hogshead is a Hall of Fame speaker, international author, and the world's leading expert on fascination. Growing up with the last name Hogshead would give anyone an unconventional point of view. After graduating from Duke University and starting in advertising, Sally was named
the most successful junior copywriter of all time. At age 27 she opened her first agency, and went on to conquer the worlds of branding and marketing.
Over the past decade, Sally's research has uncovered surprising trends. In today's distracted world, people have a 9-second attention span. With only 9
seconds to communicate value, we must use our advantages to immediately break through. Sally teaches how to break through the distraction and competition by creating moments of intense focus.
When you fascinate a customer or employee, you create exciting moments of connection. Your listener is far more likely to remember and value you.
In her research, Sally has measured over 100,000 people to identify a scientific approach to personal branding.
A few findings in Sally's research:
- Your personality uses identifiable patterns of persuasion
- When you fascinate customers, they're more likely to trust and respect you
- Fascinating brands can charge up to 4x more than commodity brands
- Companies that fascinate employees have higher productivity
- Women will spend more to be fascinating than they spend on food and clothes combined ($338/month)
Rather than measuring how you see the world, Sally measures how the world sees you.
Sally's first book was Radical Careering: 100 Truths to Jumpstart Your Job, Your Career, and Your Life. She toured the country as a spokesperson for CareerBuilder.com, teaching how to apply strengths at work.
Her next book, FASCINATE, was published around the globe, earning Sally a frequent spotlight in major media including Today Show and the New York Times. The press describes Sally as a
marketing icon who has
changed the face of North American advertising.
In 2013, HarperCollins will publish Sally's new book, How The World Sees You: From First Impressions to Lasting Value.
Few keynote speakers blend a research-based message with the high-energy delivery required to inspire big audiences. Sally is a 2012 recipient of the coveted
CPAE award for lifetime achievement in speaking excellence. Recent clients include Intel, Cisco, Million Dollar Round Table, GE, New York Life, YPO, and Intuit. Her audiences ranging from Fortune 500 CEOs to entrepreneurs in Saudi Arabia.
Author, Global Trust Expert, and Speaker on Leadership, Customer Service, Innovation and Sales
David is a leading authority on leadership, customer service, innovation and sales and how TRUST is the common thread that weaves success into every business relationship and endeavour.
Teaches audiences an actionable framework they can use immediately to build trust and solve their biggest challenges
Inventor of The Enterprise Trust Index™, director of the annual study—The Trust Outlook™, and national bestselling author of The Trust Edge.
Past clients include: FedEx, IBM, MDRT, Nationwide, New York Yankees, Pfizer, Toyota, Verizon
David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, national best-selling author of The Trust Edge, inventor of the Enterprise Trust Index™, and director of one of the nation’s foremost trust studies: The Trust Outlook™. David is a leading authority on leadership, customer service, innovation and sales.
His work has been featured in prominent publications such as Fast Company, Forbes, The Huffington Post and The Wall Street Journal. David has advised leaders and delivered life-changing presentations on six continents - with audiences ranging everywhere from FedEx, Toyota and global governments to the New York Yankees and the Department of Homeland Security.
A Visionary Strategist for the Digital Age, Best-Selling Author & CEO of Zen Media
Shama Hyder is a visionary strategist for the digital age, a web and TV personality, a bestselling author, and the award-winning CEO of Zen Media – a global marketing and digital PR firm. She has been named the “Zen Master of Marketing” by Entrepreneur Magazine and the “Millennial Master of the Universe” by FastCompany.com. Shama has also been honored at both the White House and The United Nations as one of the top 100 young entrepreneurs in the country.
Shama is the bestselling author of The Zen of Social Media Marketing, now in its 4th edition and Momentum: How to Propel Your Marketing and Transform Your Brand in the Digital Age. An acclaimed keynote speaker, Shama has delivered keynotes in over 20 countries and spoken for recognized brands including Movado, Prudential, Chase, Tupperware, and Inc 5000.
As a result of her success, Shama has been the recipient of numerous awards, including the prestigious Technology Titan Emerging Company CEO award. She was named one of the “Top 25 Entrepreneurs under 25” by Business Week in 2009; one of the “Top 30 Under 30” Entrepreneurs in America in 2014 by Inc. Magazine; and to the Forbes “30 Under 30” list of moversand shakers for 2015. LinkedIn has named Hyder one of their “Top Voices” in Marketing & Social Media for three years in a row. Her online videos were awarded the Hermes Gold Award for
Educational Programming in Electronic Media and most recently she was given the Global Empowerment award for Marketing and Technology by Anokhi Media.
As the CEO of Zen Media, she and her team help both B2B and B2C brands to make meaningful connections with the modern-day customer via influencer marketing, and experiential and digital storytelling — and then turn those connections into bottom line results. Notable clients include Chase Business, The US Navy, DFW Airport, Mary Kay, and Tupperware.
Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession.
Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time and Be Amazing or Go Home. He is also the creator of The Customer Focus™, a customer service training program which helps clients develop a customer service culture and loyalty mindset. (Now available as an online/web-based training program!)
In 1983 Shep founded Shepard Presentations and since then has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees. Some of his clients include American Airlines, AAA, Anheuser-Busch, AT&T, AETNA, Abbott Laboratories, American Express – and that’s just a few of the A’s!
About Phil M. Jones – Bestselling Author and Speaker on Persuasion, Influence, and Sales
Phil’s unique philosophy of using specific word choices to teach people “Exactly What To Say” in order to influence, persuade and drive outcomes, has made him one of the most practical and in-demand business experts & speaker.
Audiences leave with specific tools to build great relationships with clients and win more business.
Author of the “Exactly” book series with more than 1 million copies sold. Has delivered 3,000 presentations in 57 countries across five continents, training more than two million people (both sales and non-sales professionals, leaders and experts) to learn how to have more influence, confidence and control when steering their conversations.
Past clients include: Accruent, Citizens Bank, DHL, Ferring Pharmaceuticals, Microsoft, ReSound, SHRM, Volkswagen
About Phil M. Jones - Bestselling Author and Speaker on Persuasion, Influence, and Sales
Phil entered the world of business at the tender age of 14. With nothing more than a bucket and sponge, he went from single-handedly washing cars on weekends to hiring a fleet of friends working on his behalf, resulting in him earning more than his teachers by the time he was 15.
Soon after, at just 18, Phil was offered the role of Sales Manager at UK fashion retailer Debenhams – making him the youngest Sales Manager in the company’s history.
His early career continued as he worked with a host of Premier League Football Clubs to help them secure sponsorships and licensing agreements, to then being a key part of growing a £240m property business.
After several years of being one of the most in-demand young sales leaders in the UK, Phil decided it was time to dedicate his future to helping others to succeed.
With this as Phil’s core mission, he has gone on to deliver over 2,500 presentations in 57 countries across five continents, training more than two million people (both sales and non-sales professionals, leaders and experts) to learn how to have more influence, confidence and control when steering their conversations.
Phil’s unique philosophy of using specific word choices to teach his audiences “Exactly What To Say” in order to influence, persuade and drive outcomes, has made Phil one of the most practical and in-demand business speakers on the planet.
Motivational Speaker on Customer Service and Building a Service Culture
For more than three decades, Ron Kaufman has helped companies on every continent build a culture of uplifting service that delivers outstanding business results year after year. Making transformation his mission, Ron is one of the world’s most sought-after educators, consultants, business thought-leaders and motivational keynote speakers on the topic of achieving superior service.
Any business can say the customer is king, and many spend a lot of time and money on incremental service improvement. But Ron understands the only reliable way for a company to achieve and maintain a competitive edge - is to build a culture that empowers every employee to surprise and delight customers and colleagues every day with truly uplifting service.
Ron has been featured in The Wall Street Journal, The New York Times, and USA Today. In 2019, GlobalGurus rated Ron the #1 customer service guru in the world.
Ron works with a successful clientele of government agencies and multinational corporations including Singapore Airlines, Xerox, Nokia Siemens, Marina Bay Sands and Changi Airport. He delivers powerful business insights and global best practices enabling organizations to gain a sustainable advantage through service.
Ron’s proprietary architecture for building an uplifting service culture is now available in one comprehensive volume, Uplifting Service. Finally, leaders at all levels have a blueprint for making uplifting service a part of everything they are and everything they do.
Find out why companies like Federal Express, Citibank, Singapore Airlines, Johnson & Johnson, Microsoft and ExxonMobil book Ron as keynote speaker for their most important company events.
International Speaker, Best-Selling Author and Creator of the “Xceptional Execution” Methodology
Kevin Kelly is an internationally acclaimed Speaker, best-selling author and expert on Sales, Leadership, Storytelling and Execution. His focus is on moving organizations, large and small to Do!, to execute, and to move in the direction of their dreams and vision.
From the age of six, Kevin was selling in his family retail environment. Upon graduating with a Marketing degree, Kevin consistently broke sales records in each of the companies he worked for culminating in him being continuously head hunted. Finally in 1990 (after being offered a job by an Italian business man who couldn’t speak English) Kevin honoured his entrepreneurial DNA and set up his own company, Advanced Marketing. The company dedicated itself initially to increasing the sales of small and medium businesses in addition to exhaustively researching the area of personal and business potential.
In 1996, Kevin committed to writing a best-selling book on motivation “How? When You Don’t Know How” - sold 15,000 copies, an unparalleled feat for Ireland, and Kevin learned a very valuable lesson in terms of Doing and execution: knowledge may give you enough reasons not to act - but Do! it anyway and be prepared to end up in a place you recognize and accept as better than your starting point. This book became the foundation on which he built his international speaking career.
Since then he has written four more books, including the first ever graphic novel which aims to educate the next generation on the key skills of emotional intelligence.
His most recent book is the critically acclaimed “DO! The Pursuit of Xceptional Execution”, in which he uncovers the success strategies of the leaders of some of the most exciting start-ups on the planet. Tom Peters described it as “the book I would have loved to have written.”
Staying true to his Irish roots, Kevin is a master storyteller who has worked around the world with Fortune 500 companies and prestigious associations like the Million Dollar Round Table. He has consulted with some of the biggest brands on the planet, including Microsoft, for whom he developed a unique video series for their World Wide Partner Community.
Kevin’s keynotes consistently deliver an interactive conversation that engages, informs, inspires and empowers attendees with a toolbox of invaluable takeaways. His consultancy projects are built on delivering results for you. You set the agenda, and Kevin works with you and your team to address your specific challenges and reach your stated goals.
In 2016, he created the first ever Speaker Summit in Ireland where six of his colleagues from around the globe taught potential and existing speakers the A-Z of the Speaking profession. This was followed with another first in 2017 – the first conference on Storytelling and Sales. Kevin is currently researching his new book on that topic and is also in consultations with VR/AR companies on how to share his knowledge in new ways.