David Horsager

 About

  • David is a leading authority on leadership, customer service, innovation and sales and how TRUST is the common thread that weaves success into every business relationship and endeavour.
  • Teaches audiences an actionable framework they can use immediately to build trust and solve their biggest challenges
  • Inventor of The Enterprise Trust Index™, director of the annual study—The Trust Outlook™, and national bestselling author of The Trust Edge.
  • Past clients include: FedEx, IBM, MDRT, Nationwide, New York Yankees, Pfizer, Toyota, Verizon

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About David Horsager - Author, Global Trust Expert, and Speaker on Leadership, Customer Service, Innovation and Sales:

David Horsager, MA, CSP, CPAE is the CEO of Trust Edge Leadership Institute, national best-selling author of The Trust Edge, inventor of the Enterprise Trust Index™, and director of one of the nation’s foremost trust studies: The Trust Outlook™.  David is a leading authority on leadership, customer service, innovation and sales.

His work has been featured in prominent publications such as Fast Company, Forbes, The Huffington Post and The Wall Street Journal. David has advised leaders and delivered life-changing presentations on six continents - with audiences ranging everywhere from FedEx, Toyota and global governments to the New York Yankees and the Department of Homeland Security.

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 Topics

What David Horsager Talks About:

The Trust Edge™: How Top Leaders and Organizations Drive Business Results through Trust
Trust is a fundamental, bottom line issue. Without it, leaders lose teams, salespeople lose sales, and organizations lose reputation, retention of good people, relationships and revenue. But with trust, individuals and organizations enjoy greater creativity, productivity, freedom and results. Through David’s industry leading research The Trust Outlook™ and firsthand experience working with the world’s highest performing organizations, David reveals how top leaders and organizations drive business results to become the most trusted in their industry.

Key takeaways:

  • The actionable framework you can use immediately to build trust and solve your biggest challenges
  • The HOW-HOW-HOW process to spark momentum, see immediate results and inspire trust
  • The newest research on how to develop trust individually, in your team and in your organization – or go extinct in the new economy

Trusted Leader: 8 Pillars That Drive Results
Without trust, leaders and organizations fail, but with trust leaders get followed, the trusted suppliers get bought from, and the trusted business outperforms the competition. Through industry leading research, The Trust Outlooks®, and firsthand experience working with high-performing organizations around the world, David reveals how top leaders and organizations drive business results to become the most trusted in their industry.

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 Recent Publications

Thank you David -- your session was informative and entertaining! We all walked away with some new tools to put to use in our everyday lives.

Specialized Transportation, Inc.

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