Jacob Morgan

About

Jacob talks about why employee experience is the next big area of investment, what the top companies are doing – and how you can go about creating an Experiential Organization.
Audiences leave understanding what some of the world’s most forward thinking organizations are doing and how leaders can create strategies to design and create employee experiences based around three environments: culture, technology, and the physical workspace.
Jacob Morgan is a trained futurist and one of the world’s leading authorities on the leadership, employee experience - and the future of work. He is a best selling author of 4 books on leadership.
Past clients include: Unilever, Cisco, MasterCard, Nestle, Best Buy, SAP, KPMG, T-Mobile, and Schneider Electric.

About Jacob Morgan - 4x Best-selling Author, Keynote Speaker, Futurist, and Co-founder of The Future of Work University:

Jacob Morgan is a trained futurist and one of the world’s leading authorities on the leadership, employee experience - and the future of work. He speaks in front of tens of thousands of people each year and his content is seen over a million times a year.

After graduating with honours in business management economics and psychology from the University of California Santa Cruz, Jacob was excited to join the corporate world. At his first job he was told that he’d be travelling the country, meeting with executives and entrepreneurs - and doing all sorts of exciting work. A few months in, he was stuck doing data entry, cold calling - and PowerPoint presentations. One day the CEO came out of his nice corner office, handed Jacob a $10 bill and said “I’m late for a meeting, go grab me a cup of coffee - and get something for yourself as well.” That was the last corporate job he ever had.

Jacob is the best-selling author of four books: The Future Leader (2020), The Employee Experience Advantage (2017), The Future of Work (2014), and The Collaborative Organization (2012). He speaks at over 50 conferences a year including TED Academy - which is one of the largest TED events in the world. In addition, Jacob provides advisory and thought leadership services to various organizations around the world.

Jacob created “The Future If” a global community of business leaders, authors and futurists - who explore what our future can look like IF certain technologies, ideas, approaches and trends actually happen. The community looks at everything from AI and automation to leadership and management practices to augmented reality and virtual reality, the 4th industrial revolution - and everything in between.

His work has been endorsed by the CEOs of: Unilever, Cisco, MasterCard, Nestle, Best Buy, SAP, KPMG, T-Mobile, Schneider Electric - and many others.

In addition, Jacob hosts The Future of Work Podcast - a weekly show where he speaks with senior executives, authors, and business leaders about how the world of work is changing. His Youtube channel explores the latest concepts and ideas around the future of work - with inspiring and educational 2-3 minute videos.

He has also contributed to - and been cited in publications such as Cosmopolitan, The Wall Street Journal, NPR, CNN, Glamour, the MIT Sloan Management Review, USA Today - and The Harvard Business Review.

Topics

What Jacob Morgan Talks About: The Experiential Organization: How the Best Organizations are Winning the War for Talent and Crushing the Competition Investment in employee engagement has never been higher yet scores have never been lower – how can that be the case? For decades we have been investing in short-term “adrenaline shot” programs such free food or work from home Friday’s – with no impact for employees or the organization. Instead of forcing people into outdated workplace practices – the world’s top companies are redesigning work around their people by focusing on three environments: culture, technology, and the physical workspace. Based on Jacob’s ongoing research of 252 organizations, he will share why employee experience is the next big area of investment, what the top companies are doing – and how you can go about creating an Experiential Organization. The future of work is all about the employee experience. Key points discussed:

Why and how the workplace is changing
The three employee experience environments – culture, physical space, and technology
Employee experience versus employee engagement
How to design and create employee experiences
What some of the world’s most forward thinking organizations are doing
What employees care about most in the workplace

The Future Leader It’s clear what has worked in the past won’t work in the future. What will it take to be a successful leader in 2030 and beyond? To find out – Jacob interviewed over 140 CEO’s globally and teamed up with LinkedIn – to survey around 14,000 people around the world. This presentation is based on Jacob’s new groundbreaking book, The Future Leader – and identifies the specific skills and mindsets that leaders need to master to be successful in the next decade. This talk is filled with plenty of exclusive and unique stories, insights, and research. Key points discussed:

Trends shaping the future of leadership
Greatest challenges for future leaders
Top skills and mindsets for the future
The gap that exists between what CEOs identified versus what employees are actually experiencing
How to become a future-ready leader

The Future of Work The world of work is changing, but what is the future going to look like – and what should we be doing to prepare and shape that future? Many are concerned with the impact of AI and automation and jobs – but these concepts aren’t new. Humans have long been obsessed with trying to create “things” that are better, faster, and stronger than us. But what happens when that wish finally comes true? In this exciting presentation Jacob will talk about the trends shaping the future of work, the role that technology will play, the most crucial skills and mindsets for us to possess to thrive – and what this new world means for humans. Key points discussed:

How AI has evolved over the years and where we are today
Recent AI research
Multiple perspectives of the AI debate (job creation and destruction)
Real-life examples and stories of companies using AI
Leadership in a technology driven world
Skills for the future

Recent Publications

Jacob delivered a powerful keynote to a group of CHROS that forced them to challenge the status quo - and to think critically about how they design their own organizations for the future of work.