About Larry Johnson - Leadership and Business Management Speaker:
Larry Johnson delivers fresh insights and practical
how to's for leading change, retaining customers, and developing effective work relationships. Some of his clients include Harley-Davidson Motor Company, Nordstrom Department Stores, American Express, United States Telecom Association, JP Morgan Chase Bank, Lloyds of London, and Tektronix.
Larry was awarded the City of Phoenix Award of Excellence for designing and implementing that city's team based quality improvement program. This program was featured in a PBS televised documentary by Tom Peters (co-author of In Search of Excellence).
Since 1986, Larry has presented to more than 2500 audiences in every state in the Union, as well as in the United Kingdom, Hong Kong, Malaysia, Indonesia and Australia. Larry was the #1 ranked speaker at the Inc. Magazine Workforce 2000 Conference. He has been invited to speak at eight International Customer Service Association Conferences.
Larry is the co-author of ABSOLUTE HONESTY: Building a Corporate Culture That Values Straight Talk And Rewards Integrity, published by the American Management Association.
What Larry Johnson Talks About:
Absolute Honesty: Building a Corporate Culture That Values Straight Talk And Rewards Integrity
Straight, honest, no nonsense communication in organizations today is more rare than common. Whether it's fear of reprisal, natural timidity, or not wanting to hurt someone's feelings, many of us avoid telling the truth when the truth needs to be told. The same applies to many of those who work for us.
The cost of such reticence can be high. If managers can't get honest feedback from their employees, they, like the emperor in the fable of the Emperor's New Clothes, will make foolish decisions. If employees can't get honest feedback from their managers, they don't improve, and their poor performance costs the organization money and can demoralize employees.
This program, presented as a speech or as a seminar, shows managers and supervisors how to establish a standard of communication that encourages open discussions and healthy debate, that tells the truth, that doesn't mince words, and, most of all, is guided by a moral and ethical sense of right and wrong.
I'm Their Leader, So Which Way Did They Go??
When Larry Johnson speaks about leadership, people learn the how-to's, as well as the theories. He inspires his audiences with a content-packed message, delivered with a powerful combination of humor and inspiration. In this exciting presentation, Larry offers you the skills to be a better leader and the motivation to translate those skills into action.
Destroy The Status Quo: How to lead change in a changing world
In today's competitive world, organizations face the need to do more with less, innovate constantly, try new strategies to capture markets, and continually improve process and product. Mergers, acquisitions, re-engineering, re-strategizing, re-focusing, and right-sizing have become required. The reality is that you must continually regenerate or you will degenerate. This means that everyone in your organization must embrace change.
TGIM (Thank Goodness It's Monday):How to get your team to love their jobs and go the extra mile
This fast-paced, content-packed, humor-laced session shows participants how to reduce employee turn-over, increase employee productivity and enhance employee morale. The program is based on the premise that happy, turned-on employees provide the best service to customers. TGIM gives participants easy-to-use tools to help them motivate their employees to be those happy, turned on service providers.
Management Is Not A Spectator Sport
Research by the Gallup organization found that the level of satisfaction employees have with their managers is directly correlated to higher productivity, increased profitability, lower employee turnover, and improved customer service. In other words, those companies where employees rate their managers favorably tend to outperform those whose employees don't. (First Break All The Rules by Marcus Buckingham & Curt Coffman). This is not to say that the effective managers were the most popular - they simply tended to get more from the people they managed, including loyalty.
This presentation is a comprehensive training program designed to give managers tools that will help them be more effective with the people they manage. It is formatted into seventeen highly participative, workshop-style modules, or lessons, where participants have a chance to engage in case studies, activities and exercises that help them put the skills they learn to immediate use.
The standing ovation you received said it all. What a great keynote speech!! You absolutely blew our Account Managers out of the water.
The HON Company
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