Dr. David DeLong


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About Dr. David DeLong - Author and Speaker on Skills Gap Solutions, Change Management, and Managing a Multigenerational Workforce in the Covid-19 recession:

Dr. David DeLong is an author, speaker and president of Smart Workforce Strategies, a consulting firm that helps leaders find solutions to critical skill shortages and risks of knowledge loss. A veteran researcher, David is author of the widely-praised Lost Knowledge: Confronting the Threat of an Aging Workforce (Oxford) and Graduate to a Great Job: Make Your College Degree Pay Off in Today's Market. He is also co-author of The Executive Guide to High-Impact Talent Management (McGraw-Hill). His forthcoming book is “Building Tomorrow’s Workforce in Today’s Economy.”

He has been a research fellow at the MIT AgeLab and an adjunct professor at Babson College, teaching MBA’s “Leading & Managing Change.” David is widely quoted in the New York Times, Fortune Magazine, the Wall Street Journal, the Financial Times, CIO Magazine, S. News & World Report, and the Boston Globe.

A former researcher at both Harvard Business School and MIT’s Sloan School, David is also co-author (with J.F. Rockart) of Executive Support Systems: The Emergence of Top Management Computer Use (Dow Jones-Irwin). He is the presenter of dozens of keynote talks and workshops in the U.S., Europe, Australia, and South America.

David is recipient of a doctorate in organizational behavior from Boston University and an M.P.A. from Harvard’s Kennedy School of Government.

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What Dr. David DeLong Talks About

 Innovative Workforce Solutions: The Myths & Realities of the Covid-19 Recession 

Businesses face a wide range of impacts from the Covid-19 disruptions. And these changes lead to a lot of false assumptions about the future of your organization. This motivational talk, tailored for each audience, covers five critical success factors for navigating the radical uncertainty facing leaders today. Practical action steps include how to:

  • Make the best decisions in the face of soul crushing uncertainty
  • Manage workforce challenges in 3 different phases of the Covid-19 recession
  • Solve critical skill shortages that aren’t going away
  • Build a more resilient workforce
  • Adapt the motivating secrets of leaders who’ve overcome incredible obstacles.

Building Tomorrow’s Workforce in Today’s Economy: A Framework for Action

Is your business hiring and developing workers with the skills to leverage the latest automation and artificial intelligence technologies? We’re now in a race between education and technology. Upskilling and reskilling are profound challenges facing leaders today.

But shaping your future workforce is much harder than it looks. What are the specific decisions and actions you should be taking to build your future talent resources? This program provides frameworks and tactics for defining the capabilities, culture and processes needed to transition to a more technology intensive workplace. It provides practical insights to manage the complex changes essential for transforming your business by deploying automation, robots and artificial intelligence.

 Closing the Skills Gap: Innovative Talent Solutions in the Covid-19 Era

Despite the Covid-19 recession, many industries today still struggle with the challenges of recruiting, developing and retaining the skilled workforce needed to sustain and grow operations. This keynote session delivers practical solutions for tackling your audience’s most critical short term and future talent problems. Specific learning outcomes from this program can include:

  • The ability to identify and prioritize specific skills & capabilities at risk that threaten business performance.
  • How to apply three new tools that improve recruiting for critical jobs.
  • Four specific tactics that will enhance employee retention to reduce the costs of critical knowledge loss.
  • Leading edge practices for transferring and retaining essential know-how from retiring Baby Boomers

 Knowledge Transfer in the Virtual Covid-19 World 

Leading an aging and changing workforce in the era of Covid-19 creates more difficult knowledge transfer and retention issues than ever. Baby Boomers are retiring with critical know-how, more new hires are working virtually, and the trusting relationships needed to encourage knowledge sharing are harder to build.

How do you create an organization and culture that sustains knowledge transfer in a world where sharing skills is trumped by safe distancing? What practical tools can Millennials and Gen-Zs use to accelerate their own learning to increase productivity and preserve technical and process knowledge essential for improving performance? This talk, customized for your industry and target audience, provides tools and tactics that can be used immediately to solve the most pressing and vexing knowledge transfer challenges.

Managing Change in the Covid-19 Recession: Why the Soft Stuff is Really the Hard Stuff

You know your organization is facing critical workforce and leadership development challenges. You may even have an idea what the solutions are. But you can’t implement these initiatives successfully unless you know how to apply essential organizational change strategies and practices. This talk provides the latest frameworks and tactics for effectively managing change in the Covid-19 recession to develop and sustain future workforce capabilities.


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 Recent Publications

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Attending David DeLong's event was exceptionally worthwhile for managers and staff alike. Attendees commented how excited they were to immediately share his thoughts and material with their own teams. His program definitely improved our mentoring skills, as well as, our understanding and need for efficient and effective knowledge transfer.

Consultant, Network Engineering Infrastructure, MasterCard

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