Anders talks about what the world will look like post-COVID-19, and how organizations can prepare themselves for a world facing new technologies, disruptive innovation and new customer demands.
Audiences leave inspired by fascinating case studies and best practices from smart brands that understand how intelligent technologies can amplify customer service, create compelling customer experiences, remove friction and transform our lives.
Anders Sörman-Nilsson (LLB / EMBA) is a global futurist and innovation strategist who helps leaders decode trends, decipher what’s next and turn provocative questions into proactive strategies.
Past clients include: Apple, Cisco, Mercedes Benz, Hilton, SAP, Gartner and Macquarie Bank.
About Anders Sorman-Nilsson - Author of Thinque Funky, Speaks on Future Thinking, Innovation, and Generational Trends:
Anders Sörman-Nilsson (LLB / EMBA) is a global futurist and innovation strategist who helps leaders decode trends, decipher what’s next and turn provocative questions into proactive strategies. With an average of 240 international travel days a year, Anders’ view is that the future and the now are converging in a city or start-up near you, giving the curious, the creative and the courageous a competitive and sustainable edge. At the same time, that same future contains fearsome forecasts for futurephobes.
This Swedish-Australian futurist has shared stage with Hillary Clinton, Nobel Laureates, and European and Australian heads of state. He is an active member of TEDGlobal, has keynoted at TEDx in the United States and Australia, was nominated to the World Economic Forum’s Young Global Leaders in 2015, and was the keynote speaker at the G20’s Y20 Summit in Australia.
His presentations are meticulously researched, highly energetic and always fascinating with content tailored to the audience, which is why clients like Apple, Cisco, Mercedes Benz, Hilton, SAP, Gartner and Macquarie Bank have turned to Anders over the years to help them turn research into foresight and business impact.
Anders' thought leadership has been featured in international media like Monocle, Business Insider, Sky News Business, Financial Review, CIO Magazine and Boss. He is the author of the books Seamless: a hero's journey of digital disruption, adaptation and human transformation (Wiley, 2017), Digilogue: how to win the digital minds and analogue hearts of tomorrow's customers (Wiley, 2013) and Thinque Funky: Upgrade Your Thinking (Thinque, 2009).
What Anders Sorman-Nilsson Talks About:
If digital disruption was the dress rehearsal for your business model’s transformation, COVID19 became the burning platform. By now, we know that this virus has wreaked havoc on lives and livelihoods. None of us, professional, essential worker or otherwise, has been immune to either type of future shock.
But what does the world beyond the pandemic look like? And how do we as humans prepare ourselves for it?
Will we be going back to the status quo after lockdowns ease, or will we be forever transformed? What will we value, and how will we be spending our disposable income? What technologies are here to stay? Will we be migrating back into cities for work, or stay at home? Will the physical and virtual continue to blend? Will frugality be the new norm? What consumer behavior will shape the commerce of tomorrow?
Digital adaptation and human transformation–how do you design frictionless customer experiences where customers can seamlessly navigate between digital and analogue touchpoints?
This is the main question Anders explores in this thought-provoking keynote. Emerging technologies such as Artificial Intelligence, Virtual Reality and the Internet of Things are enabling more and more brands to become truly ’seamless’.
This presentation will provide you with fascinating case studies and best practices from smart brands that understand how intelligent technologies can amplify customer service, create compelling customer experiences, remove friction and transform our lives.
Digilogue: The Convergence of Digital & Analogue
As some organizations careen recklessly into the digital future, others are being left behind. Smart companies are however realizing there is an important middle ground – the Digilogue. A place where digital and analogue converge. Where progressive ‘digital’ strategies satisfy a customer’s mind while the old fashioned ‘analogue’ practices sooth their hearts.
This customized presentation will provide:
- Appreciation of the parts of your business that simply cannot go digital
- Insights into the real customer experience, the touch points that thrill them by speaking to their hearts and not their head
- Understanding of how to develop your digital ‘story’ in a way that actually attracts business
- Recognition of why customer service will never be replaced, but reborn in the Digilogue
Waves of Change: Three Global Trends Disrupting your Existence
Having your finger on the pulse of the market place has never been more important. We are operating in a turbo-charged environment that waits for no one. Waves of Change is a fascinating ‘Did you know?’ session covering the three major forces of change that are threatening every business. A perfect session to shake off organizational ‘change apathy’ and prepare your team for what’s next.
This customized presentation will provide:
- Insights into the key trends that are already upending your industry
- Tools to harness these game changing trends and use them to reinvent your strategies
- The ability to decode today’s landscape and use it as a way to drive innovation
- How to view change as a wave that can be channeled, rather than a threat
His knowledge around trends in innovations, communication, and generations is unparalleled and the research he does into adapting his style cross-culturally was incredible. If you haven't heard on of his keynotes yet, add it to your bucket list!