Heather R. Younger

About

Heather taps into her own personal and professional experiences as well as stories of strength and perseverance to share empowering proven tools for resetting the resilience of every attendee.
Audiences learn the three steps to strengthening resilience & reframe adversity to unlock new mindsets for empowerment and positive self-worth.
Heather is the founder and CEO of Employee Fanatix, an International TEDx speaker on Adversity, Leadership Podcast Host, Business Coach, Facilitator and Attorney, who has earned a reputation as “The Employee Whisperer”. She holds a law degree, is a regular contributor to "Forbes" and "LinkedIn" and is the best-selling author of The 7 Intuitive Laws of Employee Loyalty
Past clients include: Harvard Business Review Brasil, FirstBank, Salas O'Brien, Stark Aerospace, and Colorado Bankers Association.

Click Here to Watch Heather's Virtual Presentation

About Heather R. Younger - Speaker on Inclusion, Active Listening & Engaging Leadership:

Heather R Younger is the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a sought-after keynote speaker who brings revealing insights to the stage from over 25,000 employee experiences. A diversity, equity and inclusion strategist, and the world’s leading expert on listening at work, she is the host of the Leadership with Heart Podcast. Heather is a regular contributor to Forbes and Fast Company and is the best-selling author of The 7 Intuitive Laws of Employee Loyalty, which hit the top of the "Forbes Must-Read List for HR Professionals." Another best-selling book, The Art of Caring Leadership, teaches the radical power of caring support in leadership and in the workplace. Heather’s newest best-selling book, The Art of Active Listening equips your people with the interpersonal skills they need to make others feel seen, heard, and valued in every interaction. Active listening is the difference between thinking we understand what people want and knowing what they want. Available for purchase now, this book is your key to increased belonging, loyalty, profitability and innovation.

A former attorney who for many years worked in corporate America, what is most important to know about Heather is that she brings a breadth of experience - extensive quantitative and qualitative research - and a truly deep passion for advocacy, resilience, human relations, and connection - to every audience, every workshop, every consultation. Her journey began as an employee retention specialist and quickly pivoted into leadership and becoming a workplace culture expert. Over the years, Heather has been on a mission to help organizations and leaders understand what listening can actually do for them, leading to better workplace outcomes such as customer satisfaction, lower turnover and more engagement. Heather inspires others by teaching the kind of intentional leadership that drives real business results.

Topics

What Heather Younger Talks About:

THE ART OF ACTIVE LISTENING
Active listening is the doorway to increased belonging, loyalty, profitability and innovation. It is the difference between thinking we understand what people want and knowing what they want.
For the last 12 years, Heather has reviewed over 25,000 employee engagement surveys as well as facilitated numerous listening sessions. She has distilled that knowledge into actionable insights that equip your people with the interpersonal skills they need to make others feel seen, heard, and valued in every interaction.

This program is perfect for leaders:

Working to improve the culture at work to ensure everyone feels heard, valued, and appreciated
Seeking to understand employees, prospects, or customers to better meet their needs
Supporting others at work to become more engaged, motivated, and productive

In this keynote, Heather introduces a new change model for organizational listening which she illustrates in five steps. The audience will leave with:

The understanding of how to practice active listening with those who look to them for guidance
A listening process that will unlock valuable insights and deliver desired outcomes
The one success characteristic they need to reach their goals and create win-win scenarios at work

THE ART OF CARING LEADERSHIP
The four Caring Leadership principles delivered in this keynote serve as a powerful reminder of every leader’s responsibility to uplift their team and organization and drive real business results.

This program is perfect for leaders:

Supporting employees through organizational change
Prioritizing self-development as part of their leadership plan
Working to improve their ability to inspire and engage those they lead and meet key organizational goals

The audience will leave with:

Strategies to inspire loyalty by becoming more present, caring, and compassionate
A practical understanding of the concrete actions they can take to uplift and engage those they lead
Deep insights into the positive power they possess to create a culture of caring at work

Inclusion: How to Build a Culture of Belonging
This keynote draws from Heather’s personal experiences as the only child of an interfaith and interracial marriage to inspire leaders to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, respected and supported.

This program is perfect for leaders:

Building cultures of belonging at work
Seeking to honor their colleagues’ diverse experiences and perspectives
Educating themselves about other peoples’ challenges

The audience will leave with:

A practical method to elicit feedback and unlock change and growth
A greater understanding of the role they have to play in creating cultures of belonging at work
The inspiration to show up each workday as their most authentic selves

Recent Publications

Heather's talk to out HR conference was practical and down-to-earth. Her topic was well-received and delivered with easy-going enthusiasm and a sprinkle of humor. Practical and actionable -- you can take it to work on Monday and see results.