Heather R. Younger

 About

  • Heather taps into her own personal and professional experiences as well as stories of strength and perseverance to share empowering proven tools for resetting the resilience of every attendee.
  • Audiences learn the three steps to strengthening resilience & reframe adversity to unlock new mindsets for empowerment and positive self-worth.
  • Heather is the founder and CEO of Employee Fanatix, an International TEDx speaker on Adversity, Leadership Podcast Host, Business Coach, Facilitator and Attorney, who has earned a reputation as “The Employee Whisperer”. She holds a law degree, is a regular contributor to "Forbes" and "LinkedIn" and is the best-selling author of The 7 Intuitive Laws of Employee Loyalty
  • Past clients include: Harvard Business Review Brasil, FirstBank, Salas O'Brien, Stark Aerospace, and Colorado Bankers Association.

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About Heather R. Younger - Speaker on Diversity, Resilience & Overcoming Adversity:

Heather R. Younger is one of the world’s leading experts on active listening at work. As the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm, Heather has facilitated over 30,000 employee experiences including her trademark “Art of Active Listening Sessions,” employee survey evaluations, and proprietary annual research studies.

With a profound commitment to employee well-being, she's a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches by relying on employee voices to redefine strategies for success for what is relevant now.

She’s an award-winning leader for Employee Engagement as recognized by Inspiring Workplaces, is a LinkedIn Learning courses partner, and is the host of the popular Leadership with Heart podcast.‌

Her accolades include being a best-selling author of three books: "The 7 Intuitive Laws of Employee Loyalty," a Forbes Must-Read List topper for HR professionals - "The Art of Caring Leadership," wherein she shines a spotlight on the radical potential of compassionate leadership - and her latest best-selling book, "The Art of Active Listening," through which she equips individuals with the interpersonal skills required to make others feel seen, heard, and valued.

“Active listening,” Heather asserts, “is the key to unlocking a world of increased belonging, loyalty, profitability, and innovation.”

Heather's personal journey, rooted in her challenging experiences growing up as the only child of an interfaith and interracial marriage and being excluded because of her race, fueled her unwavering determination. Heather developed an incredible resilience and a commitment to advocate for those who feel unheard, excluded, and unsupported. This early adversity instilled in her a commitment to advocate for those who've felt like outsiders and drove her to becoming an attorney who imbued compassion and care in corporate America.

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 Topics

What Heather Younger Talks About:

THE ART OF ACTIVE LISTENING 
Active listening is the doorway to increased belonging, loyalty, profitability and innovation. It is the difference between thinking we understand what people want and knowing what they want.
For the last 12 years, Heather has reviewed over 25,000 employee engagement surveys as well as facilitated numerous listening sessions. She has distilled that knowledge into actionable insights that equip your people with the interpersonal skills they need to make others feel seen, heard, and valued in every interaction.

This program is perfect for leaders:

  • Working to improve the culture at work to ensure everyone feels heard, valued, and appreciated
  • Seeking to understand employees, prospects, or customers to better meet their needs
  • Supporting others at work to become more engaged, motivated, and productive

In this keynote, Heather introduces a new change model for organizational listening which she illustrates in five steps. The audience will leave with:

  • The understanding of how to practice active listening with those who look to them for guidance
  • A listening process that will unlock valuable insights and deliver desired outcomes
  • The one success characteristic they need to reach their goals and create win-win scenarios at work

THE ART OF CARING LEADERSHIP
The four Caring Leadership principles delivered in this keynote serve as a powerful reminder of every leader’s responsibility to uplift their team and organization and drive real business results.

This program is perfect for leaders:

  • Supporting employees through organizational change
  • Prioritizing self-development as part of their leadership plan
  • Working to improve their ability to inspire and engage those they lead and meet key organizational goals

The audience will leave with:

  • Strategies to inspire loyalty by becoming more present, caring, and compassionate
  • A practical understanding of the concrete actions they can take to uplift and engage those they lead
  • Deep insights into the positive power they possess to create a culture of caring at work

Inclusion: How to Build a Culture of Belonging
This keynote draws from Heather’s personal experiences as the only child of an interfaith and interracial marriage to inspire leaders to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, respected and supported.

This program is perfect for leaders:

  • Building cultures of belonging at work
  • Seeking to honor their colleagues’ diverse experiences and perspectives
  • Educating themselves about other peoples’ challenges

The audience will leave with:

  • A practical method to elicit feedback and unlock change and growth
  • A greater understanding of the role they have to play in creating cultures of belonging at work
  • The inspiration to show up each workday as their most authentic selves

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 Recent Publications

Heather's talk to out HR conference was practical and down-to-earth. Her topic was well-received and delivered with easy-going enthusiasm and a sprinkle of humor. Practical and actionable -- you can take it to work on Monday and see results.

Stark Aerospace

For more information about this speaker:

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