Jacob Morgan


About Jacob Morgan - Best-selling Author and Speaker, Futurist & Leading Authority on the Future of Work:

Jacob Morgan is a three time best-selling author, acclaimed keynote speaker and futurist who explores the future of work, trends and employee experience. His books include The Employee Experience Advantage (2017), The Future of Work (2014), The Collaborative Organization (2012), and his forthcoming book The Future Leader: 9 Skills and Mindsets to Succeed in the Next Decade (Wiley) about the future of leadership - is set to be released 29-January-2020. Jacob is also the founder of The Future of Work University at FutureOfWorkUniversity.com - an online education and training platform helping individuals and organizations to thrive in the rapidly changing world of work. Courses explore topics such as employee experience, the future of work and leadership skills.

He speaks at over 50 conferences a year in front of tens of thousands of people including TED Academy - one of the largest TED events in the world, and his content is viewed over a million times each year. Jacob’s work has been endorsed by the CEOs of Cisco, Whirlpool, T-Mobile, Best Buy, SAP, Nestle, KPMG, Schneider Electric and many others. He is regularly featured in business publications such as The Wall Street Journal, Harvard Business Review, CNN, NPR, USA Today, Forbes and others. Jacob also has a popular podcast and YouTube series where he explores various themes around the future of work. He’s also the founder of “The Future If” - a global community of business leaders, authors and futurists who explore what our future can look like IF certain technologies, ideas, approaches and trends actually happen.

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What Jacob Morgan Talks About:

The Experiential Organization – 
How the Best Organizations are Winning the War for Talent and Crushing the Competition
Investment in employee engagement has never been higher, yet scores have never been lower – how can that be the case? For decades we have been investing in short-term “adrenaline shot” programs such free food or work from home Friday’s – with no impact for employees or the organization. Instead of forcing people into outdated workplace practices the world’s top companies are redesigning work around their people by focusing on three environments: culture, technology, and the physical workspace.

Based on Jacob’s ongoing research of 252 organizations, he will share why employee experience is the next big area of investment, what the top companies are doing, and how you can go about creating an Experiential Organization. The future of work is all about the employee experience.

Key points discussed:

  • Why and how the workplace is changing
  • The three employee experience environments: culture, physical space and technology
  • Employee experience vs employee engagement
  • How to design and create employee experiences
  • What some of the world’s most forward thinking organizations are doing
  • What employees care about most in the workplace

The Future of Leadership
Most leadership discussions and research focus on the present, however in this rapidly changing world – we must focus on what it will take to be a great leader in the next 10 years. This presentation is based on Jacob’s upcoming groundbreaking book being released January 2020 – which is based on interviews with over 100 CEOs around the world and a general population survey of thousands of people.

The outcome of this research reveals the most crucial skills and mindsets that individuals must possess if they want to be effective leaders in the future of work. In this talk Jacob will share insights from his CEO interviews and research, along with plenty of stories, examples and frameworks for how the audience can be great future leaders.

Key points discussed:

  • Trends shaping the future of leadership
  • Most crucial skills for the future of leadership
  • Most crucial mindsets for the future of leadership
  • The greatest challenges that leaders of the future will face
  • How organizations can cultivate future leaders
  • Current organizational readiness for the future of leadership

Us or Them? The Role of Robots, Automation and Humans in the Future of Work
The concept of AI and automation isn’t new – for thousands of years humans have been obsessed with trying to create “things” that are better, faster, and stronger than us. Author Pamela McCorduck said that AI is “our wish to forge the gods” – but what happens when that wish finally comes true? As the speed of technology progress continues to accelerate and as AI becomes more capable – what does that mean for humans and for jobs? Research shows that millions of jobs around the world are at risk of being automated – but the business leaders that Jacob works with and interviews are saying the exact opposite, so who do we believe?

In this exciting talk Jacob will explore the history of AI, the current research and trends fueling the AI debate – and the most crucial skills and jobs that we as humans can possess to thrive in a technology and AI driven world.

Key points discussed:

  • How AI has evolved over the years and where we are today
  • Recent AI research
  • Multiple perspectives of the AI debate (job creation and destruction)
  • Real-life examples and stories of companies using AI
  • Leadership in a technology driven world
  • Skills for the future

The Future Of…Exploring the Future of Your Industry
As a futurist Jacob has delivered keynotes on everything from the future of finance to the future of healthcare. By applying futurist frameworks and models Jacob is able to paint a picture of the key trends driving your industry – and what the future of your industry may actually look like. Jacob will also provide advice on what your organization or audience can do to prepare for the future.

Key points discussed:

  • Future scenarios for your industry
  • Potential challenges you will need to overcome
  • Trends shaping your industry
  • What you can do to prepare for the future

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 Recent Publications

One of the world’s top minds on the future of work and employee experience is Jacob! He delivered a keynote for our executive customers - to get them to think differently about how they build and design their organizations for the future. His talk was unique, inspiring, informative, and fun.

CMO, Citrix

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