About

oseph Pine: Co-Author of The Experience Economy | Co-Founder of Strategic Horizons | Speaker on Customer Experiences and Business Value

Why Book Joseph Pine?

Joseph Pine helps businesses examine the value they create beyond the product or service they sell. Co-author of The Experience Economy and co-founder of Strategic Horizons, he explores how organizations design experiences that are personal, memorable, and connected to customer aspirations.

Joseph encourages audiences to reconsider what customers are really trying to achieve. His presentations connect that perspective with differentiation, employee experience, and the way businesses organize their offerings.

Why Is Joseph Pine Right for Your Audience?

Joseph is a strong fit for executive conferences, customer experience meetings, hospitality events, and business strategy programs. Consider him when an organization wants to move beyond competing mainly on features or price.

Book Joseph when your audience needs to:

• Understand the value of memorable experiences
• Look more closely at customer aspirations
• Consider opportunities for business differentiation
• Connect employee experience with customer experience
• Treat customers as individuals
• Review how offerings support the outcomes people seek

Audience Takeaways

Depending on the program selected, attendees will leave:

• Clearer on the distinction between services and experiences
• Ready to examine a customer aspiration
• More aware of opportunities to personalize an offering
• Equipped with questions about experience design
• Focused on a more distinctive value proposition

Keynote Programs

Welcome to the Transformation Economy

Joseph explores experiences that help customers work toward their aspirations. Ideal for executives considering new sources of business value.

Creating Employee Experiences

Joseph connects the employee environment with the customer experience. Ideal for leadership and service organizations.

From Marketing to Customering

Joseph examines treating customers as individuals. Ideal for marketing and business strategy audiences.

Is Joseph Pine Right for Your Event?

Tell us about your audience, the experiences your organization creates and the value you want customers to receive. We can help select Joseph’s most relevant program, discuss customization, and confirm availability and fee.

Contact The Sweeney Agency 1-866-727-7555 or [email protected] for more information on this speaker.