Mark Sanborn

Mark Sanborn - Leadership Teamwork  Speaker


About Mark Sanborn - Leadership Development and Team Building Speaker:

Mark Sanborn is the president of Sanborn & Associates, Inc., an idea lab for leadership development. lists Mark as one of the top 30 leadership experts in the world.

In addition to his experience leading at a local and national level, he has written or co-authored eight books and is the author of more than two dozen videos and audio training programs on leadership, change, teamwork, and customer service. He has presented over 2400 speeches and seminars in every state and a dozen countries.

Mark is a member of the prestigious Speakers Roundtable, 20 of the top speakers in the world today. Mark holds the Certified Speaking Professional (CSP) from the National Speakers Association and is a member of the Speaker Hall of Fame (CPAE).

Mark's book, The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary Into the Extraordinary is an international bestseller and was on the New York Times, Business Week and Wall Street Journal bestseller lists. His latest books include You Don't Need a Title to be a Leader: How Anyone, Anywhere Can Make a Positive Difference, The Encore Effect: How to Achieve Remarkable Performance in Anything You Do, and Up, Down or Sideways: How to Succeed When Times are Good, Bad or In Between. Mark's newest book is a sequel to The Fred Factor called Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results. In Fred 2.0, Mark Sanborn brings new stories, illustrations and insights that you and your organization can use to create more customer loyalty, innovative products, services and experiences, and to deliver the kind of profitable results that are so elusive to many.

Mark is a past president of the National Speakers Association and winner of The Cavett, the highest honor bestowed by that organization. In 2007, Mark was awarded The Ambassador of Free Enterprise Award by Sales & Marketing Executives International.

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What Mark Sanborn Talks About:

Leadership Lies and the Truths that Transform
You've read the management books. You've followed the 7 Steps. Maybe you've even attended an expensive leadership retreat. Yet still you aren't able to light a fire under your team to perform at world-class levels.

Mark Sanborn urges you to jettison conventional wisdom and get schooled by the world's fastest growing companies and most successful leaders. Mark will go deep to show you what they are doing to spark growth and jolt productivity.

Up, Down, Or Sideways: How to Succeed When Times are Good, Bad, or In Between
Discover practical ways to prepare for and deal with change - good, bad or otherwise - by focusing on the mindsets and methods that never change. Predicting the future is easy; predicting it correctly is very hard. Since we can't be certain of what the future holds, what should we always be doing to ensure our success regardless of what happens?

Based on his book, Up, Down or Sideways, Mark Sanborn's presentation:

  • Examines the mindsets and methods that enable us to succeed come what may.
  • Teaches a practical way of preparing for and dealing with change.
  • Helps listeners to focus on those things that should never change.
  • Shows the audience how to make the most of up, down and sideways situations.

In this program, Mark shares his own story of a series of downturns, identifying the mindsets and methods that will help listeners discover opportunities to be successful in any situation.

The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary
Everyone makes a difference - the only question at the end of the day is What kind of difference did you make? Based on Mark's internationally bestselling book on customer service, The Fred Factor, this highly motivational presentation shows you how to reinvent your business and life through taking responsibility, building relationships and creating value for customers and colleagues.

When you follow the Fred Factor, you learn how to continually create value for others, and it doesn't have to cost a penny because you can replace money with imagination. The objective is to outthink your competition rather than outspend them. You'll also understand why you need to reinvent yourself regularly. This program is a powerful way to get everyone from frontline employees to upper management focused on the importance of self-responsibility and creating value for those we work and live with. This presentation delivers to and beyond the workplace to show listeners how to enrich their personal lives as well.

You Don't Need a Title to be a Leader: How Anyone, Anywhere, Can Make a Positive Difference:
How do we get from where we are to where we want to be? and How to get people who aren't titled leaders to take responsibility, lead when it is appropriate, and improve performance to create amazing results? Those are important questions in every organization today. Mark Sanborn's high impact leadership presentation answers these questions by inspiring managers and employees alike to go beyond merely pursuing goals to achieving full potential. He'll show you and your audience how having a title doesn't necessarily make you a leader, and how lacking a title doesn't keep you from leading.

natural born leaders, but leadership can be learned and this presentation shows your audience how. You'll learn the skills that all leaders use for increasing ROI: Relationships, Outcomes and Improvements. This presentation teaches the essence of how to lead, or lead better, giving your audience the skills and strategies to go back and create a team of leaders rather than just be the leader of the team. You'll get a practical blueprint for creating leaders at every level in your organization and learn how to reach new heights. You Don't Need a Title to Be a Leader is a message that will resonate with those who aspire to make a positive difference - regardless of title or position.

The Encore Effect: How to Give a Remarkable Performance in Anything You Do:
Everybody has a stage. It could be one's work, home or community. A remarkable performance on any stage commands an encore. The Encore Effect - Mark's latest, high-content presentation - teaches how to achieve the kind of extraordinary performance on the job that leaves your customers, colleagues and community clamoring for more.

Passion is the fuel for a remarkable performance. Mark will share The Process through the pyramid of possibility that will virtually assure a remarkable performance. It's the same methodology for achievement that Mark has used to become a bestselling author, hall-of-fame speaker and leading authority on leadership, service and turning the ordinary into the extraordinary. No matter what product or service you or your organization offers, this presentation will give you valuable insight into achieving and sustaining an encore performance that makes customers clamor for more.

(Your Title Here):Whether it's Leadership, Sales, Service, or Individual Performance, It's About Turning the Ordinary Intro the Extraordinary
After two decades of speaking, consulting and writing, Mark has a depth of material to use in crafting a message specific to your organization and environment. Based on your objectives, Mark can tailor an existing program around your meeting theme or develop a presentation unique to your group.

Whether you're looking for an opening keynote speaker, closing keynote speaker or general session presentation, Mark Sanborn delivers a tailored program that will exceed your expectations.

Find out how Mark can bring his energy, enthusiasm and unsurpassed expertise to work for your organization. Clients who book Mark Sanborn for a keynote speech benefit from a memorable, educational and motivational experience.

How the Best Get Better
How do you keep getting better, when you're already the best? Or what happens when complacency, outdated thinking or weariness stunts performance? What do you do when growth stalls, or when your team is working below its true potential?

The answer: you've got to pursue your true potential.

Today's top performers and top companies often experience a crisis once they've moved into the number one spot. It is easy to become complacent and rest on past accomplishments while competitors are biting at your heels. When you're Number One, there is nobody to emulate. You either keep increasing your lead or run the risk of being overtaken by Numbers Two through Five.

Mark Sanborn has worked with many of America's best companies. That's because he has the ability to motivate and teach simple, proven and highly effective ways of thinking and doing that keep individuals and organizations moving forward and gaining new ground. Not only has he learned from working with the best - some 2400 clients but he's learned what doesn't work, too, and can help you change your thinking and supercharge your performance.

Here's what Mark teaches in How the Best Get Better:

  • Why top performers must go beyond simply "achieving the goals" or "making your numbers"
  • Why "taking action" isn't enough (and what really is)
  • How to become laser-focused each day and do those things that produce the biggest results (learn the specifics, not the generalities)
  • Two statements anyone can use that absolutely define collaboration and teamwork
  • Six things you absolutely control
  • What is far more important than the ability to change
  • A form of discontent that achievers use to continually improve

If you're having a meeting of top performers, organizational leaders or anyone who needs a boost to supercharge their outlook and performance, talk to us about how Mark can help.

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 Recent Publications

Your keynote address was right on point, your sense of humor was entertaining, and your messages on extraordinary customer service and leadership were inspirational.

Blue Shield of California

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