Talks about how great brands deliver excellence to nurture customer relationships
Audiences learn how to achieve greater results by eliminating “ordinary" thinking and mastering the habit of excellence.
Author of the bestselling, The HERO Effect; Former marketing executive who built a little-known family business into the #1 franchise in their industry with annual revenues exceeding $2 billion.
Past clients include: American Express, Delta Airlines, Nationwide, H&R Block, PayPal, New York Life, Million Dollar Round Table, Southwest Airlines, Merck, Atrium Health
About Kevin Brown - Marketing Executive and Speaker on Accountability and Leadership:
Kevin’s unconventional path to business and personal success has taught him that winning in business and in life requires anything but conventional thinking. He grew up in Muskegon, Michigan where his blue-collar roots taught him the value of hard work and determination. With a streetwise aptitude and a never quit attitude, he worked his way from the front lines in business to the executive boardroom.
Kevin understands what drives organizational excellence and customer loyalty. He knows first-hand how great brands think, feel and act. He is a branding and culture expert with a 30+ year career in franchise development. He spent the last 20 years of his corporate career as part of a leadership team that built a little-known family business into the #1 franchise in their industry with annual revenues exceeding $2 billion dollars. Since 2016, he has traveled the world pursuing a mission to share The HERO Effect® message with as many people and organizations as possible.
The HERO Effect® is a simple philosophy that separates world-class organizations and high-performance people from everybody else. Kevin is passionate about helping people expand their vision, develop their potential and grow their results. And, as the father of a child with autism, he knows firsthand how the principles of true success reach beyond the boardroom and into the lives of real people facing the challenges of everyday life.
As a highly sought-after keynote speaker, Kevin has had the privilege of speaking to a wide variety of organizations including American Express, Delta Airlines, Nationwide, H&R Block, PayPal, New York Life, Million Dollar Round Table, Southwest Airlines, Merck, Atrium Health, and many more.
Kevin has received numerous honors, including being named one of the ‘Best Keynote Speakers of 2019’ by NorthStar Meetings Group; one of the ‘Top 41 Motivational Speakers Who Can Energize Any Sales Team’ by ResourcefulSelling; among the ‘Top Customer Service Speakers’ by Eagles Talent Speakers Bureau; and an elite and indemand ‘Gold Star Speaker’ by GDA Speakers.
Kevin is the author of the best-selling book The HERO Effect® - Being Your Best When It Matters the Most. Kevin entertains, inspires and challenges people to show up every day and make a positive difference at work and in life!
What Kevin Brown Talks About:
The Hero Effect: Being Your Best When It Matters the Most
In a fresh and entertaining style, Kevin shares ideas, strategies and principles that will inspire and equip participants – to show up every day and make a positive difference. At the heart of Kevin’s message is a simple, yet powerful philosophy for life that drives every thought, every action and ultimately every result we achieve – both personally and professionally. Your team will be motivated to reach beyond what is required and do something remarkable!
Heroes Engage the Heart
Heroes help people… with NO STRINGS ATTACHED! They go “all in” every time they take the field. They understand that in business and in life it’s always personal and never perfect. Hero’s create strong connections – and reach beyond the borders of transactional thinking to create transformational moments!
Heroes Create an Epic Experience
The HEROES calling card is pure excellence – it’s about using our talents, gifts and abilities to their fullest potential and highest purpose. The HERO uses the best of who they are to serve more people, more often – in bigger and better ways. The HERO is committed to personal development and shows up better today than they were yesterday. Heroes build trust by serving others with an authentic passion that turns everyday moments into superhuman experiences. The HERO is driven to serve others – and understands that the greatest rewards in life are determined by how well we take care of the people we live and do business with.
Heroes Take Responsibility
HEROES own the moments that matter! They are actively present and engaged – and do not believe in random acts of kindness. The HERO is motivated instead by intentional acts of difference making. They live by a simple code – “bring your best stuff to the present moment and pour it into the lives of others.” They understand that before you can lead anyone else, you must first be able to lead yourself. The HERO owns their attitude, their actions and their results. They are committed to the best possible outcome in every situation – regardless of circumstances or events beyond their control. The HERO leads by example and knows that true success is found in the power of simple choices.
Heroes Live & Work with Optimism
HEROES see the world differently. For them, it’s not about positive thinking – it’s about perspective. Looking through the lens of optimism gives the HERO supernatural vision. They see what others cannot. They see opportunities instead of obstacles – possibilities instead of problems. When things go wrong… and they will, optimism is what helps the HERO turn life’s messes into a masterpiece.
This program is designed to help participants:
- Achieve greater results by eliminating “ordinary” thinking and mastering the habit of excellence
- Own the moments that matter (and they all matter) – by taking responsibility for their attitude, their actions and their results
- Create meaningful relationships and deliver an extraordinary experience for every “customer” at work and at home
The Hero Effect: Creating a Culture of Heroes at Every Level
In this presentation, Kevin takes his most requested program and focusses ‘The HERO Effect’ principles on leadership. Kevin has a simple philosophy when it comes to leadership – he believes that you are “a leader of one or a leader of none.” He believes that leadership begins with mastering self – along with the daily habits required to become world class leaders, mentors and coaches to the teams we live and do business with. The foundation of this program can be summed up in one powerful idea… we reproduce what we are!
In his signature style, Kevin uses real life stories and examples – combined with rich content and humour to drive home the key ‘HERO Effect’ principles and ideas. This program delivers actionable ideas that every leader can implement immediately – to begin creating a culture of excellence at every level in their organization.
Kevin, like world-class organizations, draws you in and leaves you wanting more. He doesn't just talk about The Hero Effect, he lives it!