Mark C. Crowley


  • Leadership Keynote Speaker
  • Former Senior VP of Sales Leadership at WaMu Investment Services and Washington Mutual
  • Regular leadership contributor to Fast Company Magazine, and published in the Seattle Times, The Huffington Post, Reuters, CEO Magazine Great Britain, USA Today
  • Past clients include: AIG, Crowe, Fidelity Savings, Microsoft National Bank, Shaw Communications, Yahoo!

About Mark C. Crowley - Leadership and Management Author:

Mark Crowley spent over 20 years in the Financial Industry eventually serving as a Senior Vice President & National Sales for nearly 2,000 stockbrokers. His Leadership skills, and unique approach to engaging his employees, delivered incredible results which garnered Mark the “Leader of the Year” award. Encouraged by other Leaders to share his ideas Mark decided to research a fascinating Leadership topic “What happens inside of people that makes them fully committed to doing extraordinary work?”

The research from that project led to the publication of Mark’s first book, Lead From The Heart, which resulted in numerous requests for Mark to speak at events for companies and organizations across the country. Mark helps Leaders who are seeking to achieve and sustain uncommonly high engagement and performance.

A regular leadership contributor to Fast Company Magazine, Mark has been published in the Seattle Times, The Huffington Post, Reuters, CEO Magazine Great Britain, USA Today, and by the Great Place To Work Institute.  He’s interviewed CEOs and senior executives at innumerable high-performing companies (including Google, SAS, Gallup, WD-40 and the Cleveland Clinic) who are models for “managing the emotional side of work.”

Lead From The Heart consistently ranks as an Amazon Top-100 bestseller in workplace culture. Mark has also been named a “Trust Across America thought Leader” by TRUST! Magazine in 2016, 2017 & 2018. Mark’s two recent LinkedIn Pulse articles on Employee Engagement, and managing Millennials, have been read well over 1 million times.  And his book is now being taught at seven American universities including the graduate strategic leadership seminar at the University of Iowa, and the Leadership Development Ph.D Program at Brandman University.

Mark is a graduate of the University of California, San Diego, in addition to the Pacific Coast Banking School at the University of Washington. A businessman at heart, he holds several investment securities licenses (FINRA Registrations) and is a licensed California Real Estate Broker.  He lives in La Jolla, California.

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What Mark C. Crowley Talks About:

Lead From The Heart
Mark Crowley outlines the research that proves the secret to employee engagement requires a modern-day reinvention of traditional leadership practices. In spite of our common belief that humans are purely rational beings, that most important decisions we make (including whether or not to be engaged) are almost always driven by emotions. Understanding why “emotional currency|” how employees are made to feel by their bosses and organizations, has become far more important to motivating employee performance than pay.

Mark will highlight the many important ways that the world of work has profoundly and permanently changed and why meeting employee expectations for fulfilling work, opportunities for growth and a caring boss is the surest way of not just attracting great employees but retaining them.  Leaders today need to understand that recognition is a powerful driver of employee performance, and that it is crucial to make sure it is sincere and happens on a regular basis.

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 Recent Publications

Your presentation was both credible with supporting data to support the premises in your book and also informative and interesting... you inspired a large number of our students as attested to by their engagement with you after your presentation and by feedback that the university has received from students, faculty and colleagues who attended.

Connie Johnson Ed.D, Chief Academic Officer & Provost, Colorado Technical University

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