What Scott Greenberg Talks About:

Stop the Shift Show: Turn Your Struggling Hourly Workers into a Top-Performing Team
While bosses complain that employees are their biggest headache, statistics suggest the feelings may be mutual. Hourly workers are different than salary workers and managing them can be tough. So can finding and keeping them. While today’s employees seem more mysterious than ever, some workplaces have cracked the code. They’ve transformed their hourly workforce into a powerhouse of superstar employees by cultivating peak team performance without having to rely on the highest wages.

Based on case studies, best hiring metrics and practical workforce development, this high-energy presentation will explain how great managers think and exactly what they do to recruit the best talent, retain them, and lead them towards greatness – and how you can, too.

Attendees will learn:

• What successful organizations do differently to increase their bottom line
• How to overcome hiring biases and why you need the discipline to hold out for the right people
• Assessing & upgrading your current management style
• Proven best practices for recruiting, onboarding & training

THINK, LEAD, SERVE: How Mindset & Culture Lead to Profit & Performance
In a busy work environment, it’s easy to get so caught up in tactics of what needs to be done that you forget about your distinct mindset and collective culture of your organization. But these human elements are the very things that separate the average from the extraordinary. To operate in a way that makes the most impact and ultimately, the most money, your culture must excel in three critical areas: the way people think, the way they lead, and the way they serve. This program provides actionable, straightforward strategies that can elevate operations and team dynamics.

You will learn:

• The “Trigger to Trouble” process and how to disrupt it
• How to work from your “point of clarity” and overcome the most common mental blockers that sabotage performance
• How to manage your time to ensure you’re not just active, but proactive
• What a culture actually is (beyond being nice to people) and how to effectively build and preserve it
• How to move from facilitating transactions to building connections with your customers
• Why you should shift from upselling to upserving so you can increase your average ticket size while meeting the customer’s needs at a more intuitive level

You’ve Got This! The Human Factors of RESILIENCE & RESULTS
This uplifting, practical program inspires attendees to embrace change, upgrade workplace performance while offering strategies that immediately translate into actionable results.

Scott navigates the intricacies of life and business with humor, honesty, and a shared passion for growth. He’ll outline the difference between problem-solving and resiliency, and share five strategies for living and working with more strength and courage. Finally, he’ll explain how your group can create a culture of support and inclusiveness, so organizations thrive as a whole. This program is filled with actionable strategies, impactful stories and practical life lessons that will give your team lasting strength and inspiration.

• Navigate more effectively through market change, burn-out and setbacks
• Identify the three factors that impact results and focus on the areas where you have the most control
• Make smarter business decisions with more strategy, less emotion
• Discover the most common mental blockers that sabotage business performance and how to avoid them
• Create a work culture that everyone can get behind and how to regularly reinforce it to promote seamless teamwork and high-performance

Killer Cultures: How to Create a Workplace that Attracts, Retains and Elevates Talent
In today’s marketplace, employers are competing as much for employees as they are customers. But recruiting team members means very little if you can’t keep them, or if you can’t get them to perform. By creating a best-in-class workplace, you’ll naturally attract, retain, and boost talent, and ultimately grow your organization. In other words, to grow a high-profit business, you first need to grow a high-performance culture. That means going beyond ping pong tables, candy bowls, and gift cards and getting to the core of what really motivates people and unites them to the team.

You will learn:

• How to create high-performing teams that collaborate, WOW customers, and improve company culture
• Become a talent magnet without increasing labor costs
• Retain employees who solve problems instead of creating them
• Spend less time recruiting and more time growing your business