Phil M. Jones

About

Phil M. Jones: Bestselling Author of Exactly What to Say® | Speaker on Sales, Influence and Persuasive Communication

Why Book Phil M. Jones?

Phil M. Jones helps people find the words for conversations that shape business results. The bestselling author of Exactly What to Say® and a strategic advisor to major brands, he shows how specific questions and word choices can help people guide a discussion, build trust, and move toward a decision.

Phil makes his ideas immediately useful. He works through language audiences can apply in sales conversations, leadership meetings, customer interactions, and follow-ups. His presentations can be tailored to the situations your audience faces every day.

Why Is Phil M. Jones Right for Your Audience?

Phil is a strong fit for sales kickoffs, leadership conferences, customer-facing teams, and company events where important conversations affect performance. He is especially valuable when talented people know their products or goals but need more confidence and precision in what they say next.

Book Phil when your audience needs to:

  • Ask questions that open productive conversations
  • Respond more effectively to hesitation and objections
  • Explain value without overwhelming a customer
  • Guide discussions toward a clear next step
  • Give feedback and create buy-in with greater care
  • Make everyday communication more intentional

Audience Takeaways

Attendees will leave:

  • More aware of how small word choices affect a conversation
  • Equipped with phrases and questions they can adapt to their work
  • Better prepared for common sales or leadership objections
  • Ready to make requests and next steps clearer
  • Focused on improving the conversations that matter most to their results

Keynote Programs

Exactly What to Say® – The Magic Words for Influence and Impact
Phil’s signature keynote explores how the words people choose can change the direction of a conversation. He applies examples from his bestselling book to the audience’s business situations, helping participants approach important discussions with greater confidence and purpose. Ideal for sales, leadership, and broad business audiences.

Exactly What to Say® When Your Customer Is More Informed Than Ever
Today’s customers arrive with research, comparisons, and questions. Phil helps sales and client-facing professionals use language that acknowledges that knowledge, builds trust, and guides a decision without sounding pushy. Ideal for sales and customer success events.

Lead With Language: Exactly What to Say® to Inspire Action
Phil focuses on the conversations leaders use to create clarity, ownership, and momentum. He offers practical ways to frame feedback, address resistance, and invite people into action. Ideal for management and leadership conferences.

Is Phil M. Jones Right for Your Event?

Tell us which conversations your audience finds most challenging and what outcomes you want to improve. We can help choose Phil’s most relevant program, discuss customization, and confirm his availability and fee.

Contact The Sweeney Agency 1-866-727-7555 or [email protected] for more information on this speaker.

Topics and Audience Takeaways

Recent Publications

Phil kept our entire audience on the edge of their seats for more than an hour. He is not only a masterful storyteller and coach, but he spent time with us to genuinely learn our business. His presentation was tailored on spot to our industry, the experiences that our sellers were facing, and our selling propositions. It was exciting to work with someone who is dedicated to his craft to personalize his message...weeks after our sales kickoff, we are still receiving notes from sellers thanking us for having Phil coach them and sharing with us the difference that he has already made in their sales career.

Accruent

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