Making the Speaking Business More Customer Focused

The Birth of Innovation

Three hundred years ago, during the Age of Enlightenment, the coffee house became the center of innovation. Back then, most people went from drinking beer to consuming coffee (i.e. from being tipsy to being wired) and ideas started exploding. The details of this story are important (and fun) one…

Read More

Insights from the Behavioral Science Guy: Next time you feel nervous…

Imagine you are applying for the dream job of your life. You’ve got five minutes to explain to two interviewers why they should pick you over 100 other smartly dressed candidates. As you make your presentation, the interviewers stare at you unblinkingly like a bank teller with a lobotomy.

Read More

Determine What Gets In the Way of Mid-Level Performers Becoming Great

Managers can be consumed by the mid-level performer; possibly minimizing the time they should be spending with a top performer or the new hire with the prospect of vast potential. To assist the mid-level performer to become better managers need to: be more effective with balancing their…

Read More

Win at Workplace Conflict

No matter how sound or well-intentioned your ideas, there will always be people inside — and outside — your organization who are going to oppose you. Getting things done often means that you’re going to go head to head with people who have competing agendas. In my career studying…

Read More

Behind every story stock is a great storytelling CEO

Opinion: Innovation and motivation hinge on clear communication It has become fashionable to exhort leaders to tell stories, but why? What’s really at stake? Is it just a matter of making yourself a slightly more interesting leader? No. Stories have enormous power to change our perception of reality. Before…

Read More

A Great Leader Has Three Plans

Great leaders don’t need just one plan – they need three! A strategic plan A professional plan A personal plan The strategic plan is the core to any successful organization. Created through a process of evaluation of the current state, recognition and agreement of where we want to be at…

Read More

How Google Humanizes Technology In The Workplace and You Can, Too

Technology keeps us from interacting face-to-face more often, but Google is changing the way we adapt to this new era of communication. The Internet turned 25-years-old a few weeks ago, a milepost that commemorates the day Tim Berners-Lee proposed the creation of a new kind of “information management system,” and…

Read More

Let’s Simplify Innovation

What’s your biggest challenge? Remember the Rule of 3 to 5 Start small Innovation. Big, complicated subject. Let’s try to make it just a little simpler together, with a few easy steps… 1. Know Your Biggest Innovation Challenge It’s not some break-the-rules start-up, or a 14 year-old who…

Read More

Why You Should Treat Laughter As A Metric

I was following the same yoga video I had followed more than 30 times in the past. Because I know the routine well, I usually have little trouble breathing rhythmically through the postures, feeling the subtleties of each movement, and sliding gently into a mind-body meditation. This time, though, was…

Read More