By Colette Carlson – Author & Motivational Speaker on Human Behaviour and Communications Soft skills are often the long-forgotten tools your business is missing. Leaders tend to take these skills for granted, assuming that most employees or applicants already have these abilities perfected. Few take the time to assess…
Communication
8 Proven Ways To Get People To Take You More Seriously
By Dr. Travis Bradberry, Ph.D. – Speaker on Emotional Intelligence and Organizational Psychology Do you ever feel like nobody takes you seriously at work? If so, you’re not alone. More than 50% of people don’t feel respected at work, according to a global survey of more…
Why Your Business Should be More like The Oak Ridge Boys
By Scott McKain – Dynamic Speaker on Innovation, Sales & Customer Service When I was about 16 years old, the manager of the small-town radio station I worked for told me that we were going to be emceeing the concert of a gospel quartet. As you can imagine, to…
Is Your Inner Narrator Behaving?
By Meg Soper – Speaker on Resilience & Teamwork In my April Blog (When You Can’t Go Out, Go Within) I explored the importance of being mindful of where we direct our mental energy, during these very challenging times. Given that we have somewhere around 50 thousand thoughts…
9 Basics of Sales Everyone Must Know
By Marc Wayshak – All-American Athlete, Sales Author and Speaker Ever find yourself in a selling situation where you thought things were going well…but then suddenly the prospect disappeared, or the sale just didn’t go the way you expected? Most of the time, sales situations that unexpectedly…
What 2021 Requires from Leaders
By Denise Lee Yohn – Leading Authority and Speaker on Building Exceptional Brands Leadership is critical in 2021 if we want our organizations to withstand the challenges of the pandemic that will continue well into the new year. We can’t afford to hope things will…
How to Deal With an Obnoxious Know-It-All
By Dianna Booher – Communication and Productivity Speaker How to manage an obnoxious employee or vendor? Glad you asked—and I know you’re “asking for a friend” because no one wants to admit they’ve hired such a jerk. You may ask, Aren’t all Know-It-Alls obnoxious? Although…
A Fly on the Wall in a Fearless Organization
By Amy C. Edmondson – Speaker and Novartis Professor of Leadership and Management The trickiest part of organizational change is translating the big idea into the little interactions that happen hundreds or even thousands of times a day. What are team members actually saying to one another in situations…
The Surprising Power of Nostalgia
By Dr. Tasha Eurich – Organizational Psychologist and Speaker on Leadership & Teamwork After a long, scary, and stressful year, let’s take a moment to celebrate that 2020 is finally coming to an end. I’ve been truly inspired by members of our community who have shared your stories…
Case Study: How to Motivate Hospital Patient Care Teams to Work Synergistically
The Biggest Integrated Health Delivery System in the US: How to Motivate Hospital Patient Care Teams to Work Synergistically The Challenge Patient Care Teams are charged with the safety and wellbeing of patients in hospitals. Depending on the patient’s condition, these teams may include more than ten medical professionals, ranging…