Making the Speaking Business More Customer Focused

How to Conquer Burnout at Work

By Ryan Estis – Speaks on Business Performance, Leadership and Sales If you’ve been having trouble concentrating recently, you’re not alone. A recent survey conducted by FlexJobs and Mental Health America found that 75% of people have had work-related burnout, with 40% feeling burned out…

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5 Steps to Booking a Great Speaker

Did last year’s speaker knock your socks off? Not sure where to go next? Let our team of experienced professionals help you find your next great speaker.  Here’s a quick guide to help you get started: Find A Theme…

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How Emotional Intelligence Can Make Your Team More Agile

About Dr. Travis Bradberry | Author and Speaker on Emotional Intelligence and Organizational Psychology: When thinking about team agility, it might help to picture a team of whitewater rafters heading toward class five rapids. The team paddles and maneuvers the raft swiftly but effectively. They’re proactive in communicating logs…

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The Difference Between Management And Leadership – And Why It Matters

By Gary Bradt – Expert on Emotional Intelligence, Change & Leadership, Author & Clinical Psychologist In business circles, management and leadership are often used interchangeably. However, while both roles are important, they are quite different, as one of my mentors John Kotter has demonstrated over the years. Management is about…

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The 10 Commandments of Customer Service

By Willie Jolley – Motivational Speaker on Leadership, Change and Sales Dr. Willie Jolley’s Ten Commandments of Superior Customer Service: Commandment No. 1 – Thou Shalt Serve with a Smile: The best people in customer service take joy in helping others. They serve with a smile. Jolley cites an old…

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